Choose Mar-Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
| Thursday | 7AM to 5PM |
| Friday | 7AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5PM |
| Tuesday | 7AM to 5PM |
| Wednesday | 7AM to 5PM |
805 E ENTERPRISE DR, Pueblo West, CO 81007
Absolutely horrible business to deal with. We called for a delivery and after 14days started calling customer service. They could not tel us when we would get a delivery. We expedited this delivery and still didn’t receive propane. We will …
There prices are too high. The delivery service is too slow. They do not care about their front line workers.
Very polite, helpful and professional service.
Helpful and friendly
Convenient, and on time
Thank you Justin!
Helpful and good listeners.
Terrible customer service.
Arrived earlier than expected
they are real bad at everything
Got my stub thanks guys
Krystal was very friendly and professional.
Always awesome friendly service!!
Delivery driver was informative & pleasant.
Service is always prompt and professional.
They seem to be getting better each time.
Excellent service, outstanding price. Highly Recommend
Great office staff in Pueblo West, and friendly delivery drivers.
New company for us, finally have EXCELLENT customer service!!
Rudest people on the face of the earth / go out of your way to avoid giving this business your time or your money 😡🤬 …
The price was good. Delivery was timely and the driver nice.
Horrible service if you can even get in contact with someone!
Robert was courteous and professional. Thank y’all for your hard work.
WE AGREED ON A PRICE AND THEY SAID SINCE THERE WAS NO CONTRACT THEY WILL NOT HONOR THE AGREEMENT–BEWARE–THE GROSSLY OVERWEIGHT GIRL IN THE OFFICE IS AS RUDE AS SHE IS OVERWIEGHT
Very impressed with the prompt and professional service!
The rudest staff from the first and only contact. Absolutely do not use this company.
Poor Customer service. IF You can ever get anyone to answer. 0 Stars
no call no show for appointment
They take the money and then give excuses why my son should not get propane for a month in the middle of winter freaking freezing.shame on you people.
More gas is a ripoff company my dad’s been with them for a while he ran out of propane he paid his bill and they said it’s takes up to seven business day my father is 84 and I try to get an emergency service and they want an extra $100 more …
They have some of the worst costumer service I have ever experienced. Would recommend any other gas company around.
Worst customer service ever! We called to get propane and they said it would be 7-14 business days, called after 7 business days and they couldn’t even give us a estimate on when they were going to deliver it!!!
What’s taking so long. We paid for our propane over 2 weeks ago. Still no propane. Get your self together. Maybe charge you interest on money we paid.
28th of Feb. Said our driveway is icy. You got a dam hose. Fill from the road. I …
Terrible service and in an emergency situation they’re in no rush to help you make sure you have propane for the cold season. So there will be no hot water no propane to cook with and no heat and when you tell them the situation and ask …
We’ve had repeated issues with delayed deliveries, account information discrepancies and lack of communication! Terrible customer service. This is unacceptable when people depend on gas for their heat!
Leap sent them money Nov 28 and we are still waiting for propane. (Dec.15th) Both my husband and I are old and disabled and this company doesn’t care .
I filled up my RV and didn’t ask the price first. I was charged $3.48 per gallon!! Blue Flame right up the street is $2.50 per gallon. If you want to get ripped off definitely go here! I will NEVER use your company again!!
While Mar Gas appears to be improving from what they one were, i.e., embezzlement (false billing), and argumentative office staff, they are still confused. I discontinued service with them because of a hostile CSR who out of vengeance …
Delighted with the delivery driver. She was professional, knowledgeable and friendly.
We just moved into a new home that has a amerigas tank but they don’t show up to fill it the technician came out to certify the tank three weeks ago but we just keep getting the run around about a fill date and when we call it’s like a hour of waiting on hold …. this company suck do not use them .
Worst company I have ever dealt with Stop to get to 30 pounds cylinders filled 5 cars they’re all employees plus 3 business trucks Not an employee one would answer the door or the phone as usual. Last time I will ever go to that business go down the street go to blue flame get good service
No Service in Pueblo west people are running low on Propane. can’t get propane delivered. check facebook. people are 2 mo late getting propane that already paid… they don’t seem to care since Amerigas bought out Mar Gas…I am trying to call anyone I can get ahold of today started at 8am.. no luck..
Im now out of propane thanks amerigas!!! its 25 outside and my pipes are going to freeze I ordered propane the 21st of February nothing has showed up… Very concerned about freezing to death tonight, a call would be nice
Called, waited on hold for a quote for 6 minutes, got put on hold again, then was hung up on by some weak fairy. Couldn’t get any information about 100 lbs bottle. Save the anger and go to BLUEFLAME
It was fairly easy to get the process set up. When there were minor glitches, I feel like people worked to help me get them fixed quickly. The guy (Daryl?) who came to install was kind and understanding of my dogs, and did not get upset when they barked at him.
Terrible service! High Prices! Spiteful office staff. We finally switched to Deluca – so much better! But Mar Gas charged us $60 for the 10 year old broken up concrete block pieces they didn’t pick up when they picked up their tank. Deluca …
Terrible customer service. Used to be an ok company but in recent years they have gone down hill. On 1/8/2021 the Amerigas driver stopped in front of our house walked to the tank opened the lid and left without filling our tank which is at …
I terminated my propane service during the last week in July. On the 9th of July I was told that I would be receiving my refund check in 10 days. 12 days later I called them again, they said it would be another 10 days. I called them today, …
The worst customer service we have ever experienced. Anytime you call you can’t help but feel as if you are annoying the ladies in the office. God forbid you ever let your tank get empty, they will charge you for expedited delivery and if …
Horrible experience they lie when they tell you they’re going to get out there and you’re on the emergency list I’ve been without gas for over four weeks absolutely a terrible company
customer service just confirmed $3.46 a gallon as of oct 20th 21? The hell is wrong with you people? Price gouging An entire $1.20 higher than anywhere else in the state selling propane where $2.55 a gal is the highest you will see. Just go up the street to blue flame, Or literally anywhere but Amerigas.
December 16, 2020 – Droves of Amerigas/Margas customers in Pueblo and Fremont County are scrambling to switch to a different provider, we are currently 7th in line to switch at one place. We called for service in November, still no gas …
One star because I can’t give no star. Over-priced, lousy customer service. I have been a customer for 4 years and never really been wowed by the service, but this latest incident is to much. …
Poor costumer service, not very trust worthy
Cancelled service. The customer service department off shore could not understand me and I could not understand them. I called 6 times one day to get someone I could understand. We have had America’s over 10 years.
Called on 10/22/2020 for a propane delivery and today is 11/10/2020 and still no propane. I called to cancel with them and they have the nerve to tell me is $150 to empty the propane that is in there and $70 service fee to pickup the tank. …
Customer service and deliveries are terrible.. Wait times for customer service reps are over an hour Scheduled deliveries dont happen unless i call and complain. When Margas went under the Amerigas umbrella customer support went out the …
I initially left a 5 star review for this company when we set up service, they were great. But, the problem started when we wanted to discontinue service. It took 5 phone calls and 4 months for them to even come and pick up the tank. …
If I could give less I would
This place is a joke!!….they have barely a customer service….no one is at their local store….I have been waiting for 2 weeks for a delivery….I’m about to run out and all they do is lie about the delivery….don’t do it…not worth the trouble.
Canceled service with Amerigas due to price gouging and lack of professionalism this establishment has. Our tank was called for pick on Dec 20th 2020. We were told they would pick up in Spring 2021. I patiently waited until Spring 2021 and …
Absolutely awful, if you want the worst service, and customer service. Please! They changed, bought out, never go with, zero star if I could!
Called over a month ago to have my mothers tank refilled before prices went up. They never showed up or even called to inform us that they wouldn’t be coming. Now prices are up and with the cold she is now low on propane!
Customer service is terrible. It’s been farmed out. Cannot understand a word that they say nor can they understand the questions I have. I will be leaving this service if I call tomorrow and I get someone who cannot understand me. This is not how to treat customers.
Unable to get a delivery. Multiple calls to the number. Long hold times, promises to contact, no contact made, front line people are not helpful, the supervisors make promises and then a delivery is not completed. I am now 18 days out from …
i called Mar-Gas asking to see if I can get a rush on a delivery I was told only if I pay an extra $200. I pleated with the women that I didn’t have the $$ and I have a 6 month old baby as well as my husband was just released from the hospital with Covid. Business showed NO COMPASSION IT WAS ALL ABOUT $$
Unbelievably worst customer service. We ordered gas and prepaid for it on May 8. The delivery guy showed up finally on May 24 and disconnected our tank and did not fill it because no one was home. They’ve always filled our tank in the past …
We had an awful issue with the customer service. While getting ready to write a scathing review, I saw an address and phone number to talk to someone. I wrote and was answered immediately by Sarah P. She was wonderful and issued our …
They are always here in time to fill up before we run out. I know there is a schedule, but once I had to call because I was worried about the time prone was used and they arrived, no problem.
MarGas over the many years has been great to me. Their commitment to supply me with the equipment and knowledge needed for my off grid homestead as been great. Service and supply of my propane needs as been on point over the years. Prices …
If I could give less stars I would. Late delivery wrong quantity delivered….
If I could give them a zero star rating I would! Since they closed their local office customer service is horrid! I called in November 2021 to have them come pick up my tank, it is now April 2022 and their tank is still taking up space in …
Worst customer service ever!! Highly suggest any other company. Would give them 0 stars if it was an option.
I haven’t used amerigas for almost 2 years. I’ve b een trying to have you guys pick up your tank out of my yard. for almost 2 years. If you don’t want it in just gonna scrap it because why would you not come pick it up??
Horrible customer service. Service was scheduled for last Friday. No one showed up no one called. I called. Was told they’d call back to reschedule. Haven’t…called back yesterday and was told I’d hear from them on the next 24 hours. …
We have had Margas for the past several years and have had terrible customer service experiences on two occasions. First, we ordered propane and was not delivered within a reasonable timeframe which made us run out the past winter. After …
Dont deserve one star.. never would deliver gas…waiting since November…we ended up discontinuing service and switch to local company that came in one day and switched us over. They do not value their customers…….stay away.
I was supposed to have my propane delivered last week 12-22 today is 12-27 and I still do not have my fuel. I have paid extra to expedite the order with still no guarantee that I will get fuel today. Last year I was out of fuel for 5 days …