The staff are friendly and helpful, just what u expect from a small town…my hometown..company! Love the ladies in the office and appreciate those in the field
my experience with Marbury water works from the begining has been a nightmare to say the least.,they require a $500.00 deposit and a $75.00 connect fee even if you have good credit and no way to ever get it back unless you sell your house;most utility companies will credit your account after a year of good payment history.
Horrible customer service, especially the “after hours” operator. Been a customer over 11 years who is constantly overcharged. I paid for plumbers to do a pressure test to check for leaks, and our plumbing and pipes are sound and true. The …
Had a meter installed on my property and the service was excellant. Crew was very professional and knowledgable in their area of expertise. Completed the task as promised. See you soon to have a second meter installed on the west end of my property.
Marbury water has the worst customer service Ive ever had in my life.The best advice I can give any one that reads this “pay the money and dig a well”. What a joke the only one that has good customer service skills is Heather in the office every one else can go pound sand especially the P.O.S general manager
Dreadful people, perfectly dreadful. Unethical and without any compassion. They get off on being unkind. I NEVER leave reviews but when a company knows you have to have the service and so they get to treat any way they desire and they chose …
They could care less about there customers and there family’s
These guys are great….they will work with you any way they can….kudos to the office personnel.
I just don’t see how you can have a company and care zero about your customers!
The staff are friendly and helpful, just what u expect from a small town…my hometown..company! Love the ladies in the office and appreciate those in the field
I cannot get anyone to answer the phone during normal business hours.
my experience with Marbury water works from the begining has been a nightmare to say the least.,they require a $500.00 deposit and a $75.00 connect fee even if you have good credit and no way to ever get it back unless you sell your house;most utility companies will credit your account after a year of good payment history.
Horrible customer service, especially the “after hours” operator. Been a customer over 11 years who is constantly overcharged. I paid for plumbers to do a pressure test to check for leaks, and our plumbing and pipes are sound and true. The …
Had a meter installed on my property and the service was excellant. Crew was very professional and knowledgable in their area of expertise. Completed the task as promised. See you soon to have a second meter installed on the west end of my property.
Marbury water has the worst customer service Ive ever had in my life.The best advice I can give any one that reads this “pay the money and dig a well”. What a joke the only one that has good customer service skills is Heather in the office every one else can go pound sand especially the P.O.S general manager
Dreadful people, perfectly dreadful. Unethical and without any compassion. They get off on being unkind. I NEVER leave reviews but when a company knows you have to have the service and so they get to treat any way they desire and they chose …