The City of Marietta, Georgia, is a full-service municipality distinguished by its unique history, sense of community and modern quality of life. See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
205 Lawrence St NE, Marietta, GA 30060
Simple
Worst service ever… Ghetto!!!!
To make this short and sweet……they have horrible customer service and rude employees. I wish I could use another provider.
very bad customer service….
Been a marietta power customer for 13 yrs. They r much better than Cobb EMC.
Very terrible service this company doesn’t work with you they turn your lights off for 40 dollars and then you have to pay deposit to turn back on lights plus trip fees this company is a RIP off and they like to take people money,
Power always goes out in our neighborhood. It’s out now! We even have underground utilities?? This is absolutely rediculous!!!
Memorial day, morning, 12 guests, no power for the last 2 hours,…..3rd time this month, may I adjust my bill? Your timing really sux this time.
Not sure why so many bad reviews. Have always been fast, helpful and responsive. Thank you!!
To be honest guys. This is probably one of the worst power companies I’ve ever dealt with.
They will do everything in there power to rip you off, I closed and account when I bought a house well 3 mounts later they claim i never called to shut off service but don’t worry about it we have your $200 dollar deposit to cover it thank you.
Had a water consunption problem over.a.proof of 4 months in the summer
Very uneven and distorted consumption
My.only contacts were with the customer servce people who were unable to explain …
I always wait 5 minutes on hold before ending the call! I called to inquire about service, was told that I would be transferred to someone who could determine if I was in their area of service… waited on hold for 5 MINUTES. No answer, no reply. Goodbye! You lost out on valuable business!
I’ve never lived in a place where my electricity regularly cuts out 1 or 2 times a month on average. Here in Marietta, its like living in a 3rd world county. Hey you wanted to do something involving electricity on Saturday morning, NOPE! …
No shock they have such a low rating. If you have a choice at all, go with a different company. Their communication is horrific, and unless you watch your bill like a hawk every single month, you will undoubtedly run into issues.
I have NO idea why anyone would leave anything less than 5 stars. I had an sewer line break and they bent over backwards working with my plumber. All the way from dispatch to Brian the supervisor, to the other amazing guys (I only caught …
I don’t think it’s possible they could suck even more than they do. You get your bills late enough that you can barely schedule an online bill pay in time. BECAUSE IT HAS TO SEND THEM A CHECK.. because they live in the dark ages. Then I …
I am on hold 2 hours and 9 minutes 55 seconds and still holding.
This company have no management on site at all ,there is absolutely no one you can talk to at all they only have people to collect your payments
This company should not have a license to so business at all
I have had 3 separate issues with Marietta Power cutting off my power when someone else’s name is on that humiliating red tag they leave on my door.
Today, I get home after work at 6:15 pm, and find another red tag on my door, …
A huge THANK YOU to everyone at Marietta Power & Water who worked so hard restoring our power after Zeta came through. I couldn’t help but get a good laugh from the recorded message. …
I have set up autopay on my account multiple times. It will work for maybe 1-2 months and then suddenly stops autodrafting, even though the paper copy of my bill says it is. I get stuck with the late fees because of their faulty system. This company is a bunch of crooks.
a lot of people just come on here to leave bad reviews because their bill was high or they paid late.
My bill has never been over $40 …
Big thanks to the water department today. Had an issue that could’ve gotten BAD, but these guys handled it. They showed up and had the problem solved within an hour of calling. A follow up team showed up a couple of hours later to look into …
I set up auto pay but yet they take it off after a month so I cam aquire LATE FEES on my account. Their the worst by far. I wish I never had to deal with them.
Our neighborhood has lost power 3 times this week for significant period of times. And apparently there’s no after hours people able to take emergency outage calls. Beyond ridiculous.
0 stars honestly worse experience ever with a power company. After waiting 1 hour on the line for a representative to pick up when she did she pick up she had the longest sigh on the phone as if I was bothering her by waiting on the line. …
I received a notice that my utilities would be turn off the next business day. I call in attempts to make a payment arrangement and was offered an extension of an extra week to pay the whole amount that was due. If I could afford to pay the entire balance I wouldn’t have been asking for a payment arrangement.
I was billed for a service period where I was no longer a resident. Then sent a collections notice from Stallings Financial. …