Very rude people and never take your kids their unless you are wanting to be treated like a piece of crap very unpleasant and unprofessional people will not be back
Walked in for an application and was accused of going in a break room and the police where called on me and was trespassed bunch of anal people aswell as closet racist.
I was pleased with the service I received. The staff was exceptionally polite and explained everything that was being done. I will definitely be going back when I need service.
Apparently they don’t speak to one another because it’s just a circle trying to get contacts or speak to anyone who actually cares about your care. No one wants to actually help or do their job. Just a waste of time honestly.
the office in christopher is top notch as is the doctors and workers in the office. they are quick and to the point when doing exams and will be going back to the office soon.
Don’t ever go to marion eye center, they are a scam, I have been wearing contacts for 10+ years and my preferred contact brand is acuvue oasys for astigmatism, I tell the doctor that and he still wants to do a contact fitting to make sure …
Marion Eye Center reminds me of when you see one guy or gal working with twenty standing around doing nothing. The management seem to be clowns which makes one wonder how well an Optometrist will do. I waited there for two hours in the …
My experience with Marion Eye Center was fabulous. I got right in, no waiting. Staff was courteous and friendly. Great service too. Would recommend them to all my friends.
They’re always overcrowded as they always overbook people for appointments. You never get in on time. The Doctors are ok but don’t expect any kind of personal relationship. They barely make eye contact and that’s what they’re there to exam haha
Had this very charming girl work with me today and I was so honored to have such a caring person work with me. She was ‘really cool’ (hint) and did I mention “charming?” Even though they didn’t have the Harley Davidson frames (hint) there, …
If you have any kind of problem, the Doctors don’t really try to help you. They just bring you in to do expensive scans & don’t come up with a solution to help correct your problems. Had to get 2nd opinion after a year of misery & was treated and cured with one visit. I wouldn’t go back there.
They have great doctors and good selection. Also very competitive in pricing. I will admit that I work for this company but my review is strictly based on my own experiences before and during employment. My family has used this company for years.
This is a great group of nurses and doctors. Dr Ortiz did may cateracts and can’t tell you how successful it was and how very pleased I was with the results. Unfortunately, I have maculure and large piece of maculure tore away and Dr. …
My experience with Marion Eye Centers/Marion has always been pleasant. The staff has always been helpful and professional. I highly recommend Marion Eye Centers to those seeking professional and caring eye care services.
Alrighty you asked for it so I will give you my review I have been going to Marion Eye Center before it was Marion Eye Center and it was Carbondale eye center in the 80s, and it was just Dr. Ahmad, 8/4 I had an appointment and am very …
Marion Eye Center and Dr Umana are the best. I always get right in. Very little wait time. Everyone is friendly and helpful. I have worn glasses or contacts since I was in the 6th grade and I am now 51. Last May, I had ILASIK and for the …
My appointment was at 10 a.m. I Arrived at 9:30 a.m didn’t get called back until 11:20 a.m only for them to just take pictures and put me back until the waiting room. Didn’t see the doctor until 1 p.m. Didn’t leave the eye center until 1:45 …
When I went there they were amazing. Professional and the workers were great..I spent over $400 on my glasses..I moved over a 100 miles away..My glasses broke and I have tried numerous times to get them fixed..No call back or anything..So …
I had my Lasik done in 06 and have not had any problems and my vision is excellent! It is 2yrs since I originally did this review but my vision from my 06 Lasik has not changed so I’m gratefully satisfied I don’t have to wear glasses or contacts and staff and docs are very good at what they do!
First time being there and couldn’t of asked for a better experience. Time was very well managed, everyone we seen were very pleasant and things were wiped down and sanitized right in front of us.
I called to verify that they are a VSP provider (according to VSP they are) and the woman Sandy who answered the phone was very rude. First she said no we are not, when I told her that the provider page shows all the Marion Eye Center …
Went in for a check up and to order new contacts, June 4th. Dr wanted me to try a new brand of contacts and would have to order a trial pair. i was told the trial pair would take a week to get in. 3 weeks later i called and asked if they …
New to town, so went to Marion Eye Center for my new eye doctor needs. Everyone in the office was friendly, the doctor I seen did a good job and the girls that help you with the glasses were very helpful & friendly. I will go back again.
My husband and I have received exceptional care at Marion Eye Center over the years. Both of us have had some serious issues that have been treated with the utmost skill, care and compassion, We highly recommend Marion Eye Center!
I have never through the years ever experienced any kind of rudeness everybody has always been polite and courteous and highly professional! I had Lasik back in 06 and I have PERFECT vision. I would recommend all my friends and family to come here for their eye care needs.
Horrible business. Total lack of respect and consideration of their patients time. Always overbooked. One of the least efficient businesses I’ve ever seen. With their SIH and Blue Cross connections and referrals they have a monopoly on eye health services in southern Illinois and they act like it. Just awful the way patients are treated
After Michael Jackson died,I had a accident and was forced to go here due to insurance. The first brother, keeps you coming back and every visit had to dog Dr. Jackson and comment we dont charge that much. The man is dead quit walking on …
I told the person making my appointment and the nurse the day of my exam I wanted new glasses the nurse dilated my eyes the doctor examened them and told me see you next year so I used my exam for the year. I will not go back to Marion eye center again
I have no complaints with Dr. Omar. However, while waiting to see him, there was a woman talking in a loud voice on her cell phone in the waiting room. After the call was finished, she talked to herself! It was annoying and inconsiderate.
I love Marion Eye Center. They are courteous,professional, and efficient. Very knowledgeable and proficient in the latest procedures and treatments. I trust my eyes to Marion Eye Center.
Good doctors. Glasses are expensive and processing is very slow. Broke my last set of frames while they are still under warranty. Estimate 4-6 weeks for new set. Same story I got the last time I had a problem with my lens. 4-6 weeks to …
This was my first time. They made my appointment in a timely manner for an emergency exam. Very professional and concerned. I was well informed and greatly appreciate their support.
Extremely nice staff. Seems to have several doctors on staff as well. Prices aren’t the greatest at least in my experience when I bought glasses (lenses and frames) there a few years back cost me around $250 at least and I just purchased …
Very busy , but a professional atmosphere. I was helped in a timely manner and made my purchase. I would recommend Marion Eye center for all your optical needs
Despite specifically requesting an exam for new glasses not a dilation, upon arrival I found I been scheduled for the dilation. I was then told that the doctor would not preform an exam for new glasses unless I had the other exam first. I …
Everyone is very professional at the Marion office. Dr. Hutchison is my regular doctor there. She does an awesome job. They have really cut down the wait time too.
I have to revisit Marion eye center in màriin due to a dying my eye. I hadn’t been back in almost 4 years because of the staff the billing staff.I swear I would never go back there because of the billing staff but after 4 years I decided to …
I am happy with the doctors and staff. My only issue is that when they are extremely busy, there is limited space for those of us in wheelchairs. Another gentleman and myself had to park our wheelchairs in the hallway which was very busy.
The staff was very friendly and helpful. Dr. Weinbauer is a wonderful doctor and is very thorough. I have been seeing him for several years now. They also have very personable medical doctors as well. Great place to be.
I recently visited Marion Eye Center for my annual checkup. I arrived a bit early but was called immediately to start my examination. The Assistant/Technician was very friendly and still professional. Quick, complete and correct. The …
Front desk staff was extremely rude. I called my insurance prior to my appointment to make sure I didn’t need a referral and made sure I knew how much my copay would be. I was told I would not receive service unless I paid out of pocket …
Even though I have to wait to get in, I really like coming to Marion Eye Center because they have an efficient process for getting me through there. Once they check me in, the put me in the waiting area briefly, then the tech works with me, then the doctor, then the glasses tech. Everyone is friendly and professional.
I enjoyed my visit. I had a long wait, but that was okay. The ladies I seen were very nice to me, and did their job well. Dr. Omar is the best doctor I could ever have. I will keep coming back.
This was my first time/experience with Marion Eye Center. I am impressed. They worked me in for an emergency exam and got the metal out of my eye quickly. They took great care of me and when I returned for a check up it was the same way …
The doctors at the Marion office are great. The office staff and the girls that perform other parts of your exam are terrible. They were all rude,short speaking and not friendly. One of them was asking me questions and as I was answering …
My 4 year was having some issues so I made an appointment. They were great with her, patient when she didn’t cooperate, helpful to get her to cooperate, did an awesome job. We finally got her to participate and she’s very excited to be getting her new glasses. I’m so glad I called, and can’t wait for her new glasses to come in.
I went to Marion for an emergent appointment for an allergic reaction in my eye. I was tested courteously by all staff. I had a diagnosis and treatment quickly. I left there, went to Kroger for my medicine and am on the road to recovery. …
I’ll give a five on this visit my post op and pre op appointments. I can’t express my relief of not being at the clinic up until and or past five o’clock. Especially with taking the bus to my appointments. Also surgical procedure went …
Had a very good experience at your facility. Taken care of quickly, examined thoroughly. I made a quick decision about which Lens to get and had to change my order but again the woman who took care of me was very nice. Every woman that took …
I had to wait 2 months for an appointment the appointment is today at 9 am it is 7:45 am and they call and cancel they can not get me in for another 2 months. This place is the worst this happens all the time this happens so much that …
Dr. Kip (it’s short for something) was so rude to me I waited 2 hrs for a literal 3 min appointment. He treated me like the roach on the bottom of his shoe. This is why people don’t want to go to the Dr. …
Do not recommend. Been going here for years because it’s where my family goes but I’m over it. They’ve continuously messed up my contact orders and been rude to me, but my last interaction was my final straw. I ordered 3 months worth of …
They botched my cataracts surgery, misdiagnosed my condition and got my prescription wrong. I got a second opinion at a very reputable eye specialist.
I went back to marion and showed them my new prescription for glasses and they …
Best experience
Thorough, Competent, Efficient Care
Every was nice
very poor customer service
Everyone at this location has patience and works well with children.
Very rude people and never take your kids their unless you are wanting to be treated like a piece of crap very unpleasant and unprofessional people will not be back
This place is great for my autism kiddo. They are extremely patient.
Great staff, Wonderful doctors. Highly recommend!
This place is a disaster minimum 3 hour wait every time you come staff over books appointments not a place to take the elderly
Very nice atmosphere and staff was very friendly.
Service was good people were polite
great place to get glasses everyone there is very friendly & care about your needs
Very few choice of men’s frames for men with a wider head or face.
Walked in for an application and was accused of going in a break room and the police where called on me and was trespassed bunch of anal people aswell as closet racist.
While this place does a good job, why would it take 3 HOURS FOR AN EYE EXAM???? Very very frustrating place.
The staff were very friendly and professional and I was in and out for my appointment in 45 minutes.
I’m not sure how Dr or nurse are never made in the building . Because the lady that pick up phone is VERY rude . So I will not take my son
Great Place . Highly recommend. Staff are very helpful and very polite.
Professional staff got us in and out in a timely manner and answered all questions
Very Thorough Exams. I am pending cataract and correctional eye surgery. I will reevaluate this site after completion.
Appointment was very good. Got in on time. Doctor was very good. Everything went well.
The ladies move us along as fast as they can Everyone is informative and take good care of us.
Sandra Smith
Great service, friendly helpful staff. A scheduling snafu was the only issue.
Outstanding Doctors and staff. My care was above reproach. I would not go elsewhere for my eye care!
Treated quickly and professionally throughout my whole time there
Very professional yet friendly service. Dr. Umana is Great! Taken care of my eyes since 1992.
I was pleased with the service I received. The staff was exceptionally polite and explained everything that was being done. I will definitely be going back when I need service.
Apparently they don’t speak to one another because it’s just a circle trying to get contacts or speak to anyone who actually cares about your care. No one wants to actually help or do their job. Just a waste of time honestly.
Dr Omar an staff were great The only negative was the wait was a little long
All personnel were very efficient helpful and efficient
Dr was pleasant and explained everything quite well
Would recommend them to everyone
The doctor was very nice, trueful. I’m very pleased with my experience.
I enjoy the doctor’s and the staff at the Marion location. Everyone is kind and professional
the office in christopher is top notch as is the doctors and workers in the office. they are quick and to the point when doing exams and will be going back to the office soon.
I have always had a positive experience at Marion Eye Centers – can’t imagine trying to “see” life without them! 5 stars***** for service and quality!
Fast and courtesy on my double vision,
Will see eye surgeon in mouth to let him know my decision on eye surgery. Prayers for clear answers
Everyone at the Marion eye center in Marion was great. Very friendly and efficient couldn’t have been better
Very good service here. The staff is extremely polite and professional. I’ve been to multiple optometrists and these guys get the job done every time.
Don’t ever go to marion eye center, they are a scam, I have been wearing contacts for 10+ years and my preferred contact brand is acuvue oasys for astigmatism, I tell the doctor that and he still wants to do a contact fitting to make sure …
Marion Eye Center reminds me of when you see one guy or gal working with twenty standing around doing nothing. The management seem to be clowns which makes one wonder how well an Optometrist will do. I waited there for two hours in the …
My experience with Marion Eye Center was fabulous. I got right in, no waiting. Staff was courteous and friendly. Great service too. Would recommend them to all my friends.
Worst place ever. No one greeted me. Very rude employees. I’ll never go back. Completely ridiculous.
They’re always overcrowded as they always overbook people for appointments. You never get in on time. The Doctors are ok but don’t expect any kind of personal relationship. They barely make eye contact and that’s what they’re there to exam haha
Had this very charming girl work with me today and I was so honored to have such a caring person work with me. She was ‘really cool’ (hint) and did I mention “charming?” Even though they didn’t have the Harley Davidson frames (hint) there, …
If you have any kind of problem, the Doctors don’t really try to help you. They just bring you in to do expensive scans & don’t come up with a solution to help correct your problems. Had to get 2nd opinion after a year of misery & was treated and cured with one visit. I wouldn’t go back there.
This eye clinic is wonderful. They always take good care of my daughter!
Everyone is always very nice and helpful there.
They have great doctors and good selection. Also very competitive in pricing. I will admit that I work for this company but my review is strictly based on my own experiences before and during employment. My family has used this company for years.
This is a great group of nurses and doctors. Dr Ortiz did may cateracts and can’t tell you how successful it was and how very pleased I was with the results. Unfortunately, I have maculure and large piece of maculure tore away and Dr. …
My experience with Marion Eye Centers/Marion has always been pleasant. The staff has always been helpful and professional. I highly recommend Marion Eye Centers to those seeking professional and caring eye care services.
Alrighty you asked for it so I will give you my review I have been going to Marion Eye Center before it was Marion Eye Center and it was Carbondale eye center in the 80s, and it was just Dr. Ahmad, 8/4 I had an appointment and am very …
Marion Eye Center and Dr Umana are the best. I always get right in. Very little wait time. Everyone is friendly and helpful. I have worn glasses or contacts since I was in the 6th grade and I am now 51. Last May, I had ILASIK and for the …
My appointment was at 10 a.m. I Arrived at 9:30 a.m didn’t get called back until 11:20 a.m only for them to just take pictures and put me back until the waiting room. Didn’t see the doctor until 1 p.m. Didn’t leave the eye center until 1:45 …
When I went there they were amazing. Professional and the workers were great..I spent over $400 on my glasses..I moved over a 100 miles away..My glasses broke and I have tried numerous times to get them fixed..No call back or anything..So …
I had my Lasik done in 06 and have not had any problems and my vision is excellent! It is 2yrs since I originally did this review but my vision from my 06 Lasik has not changed so I’m gratefully satisfied I don’t have to wear glasses or contacts and staff and docs are very good at what they do!
First time being there and couldn’t of asked for a better experience. Time was very well managed, everyone we seen were very pleasant and things were wiped down and sanitized right in front of us.
I would highly recommend Marion Eye Center. The staff is knowledgeable and caring. I’ve always had good care from them. Thank you again!
Always have had good service. For 5 months I was in a nursing/rehab center, lost a lens to my glasses. Marion eye center replaced the lens no charge.
I called to verify that they are a VSP provider (according to VSP they are) and the woman Sandy who answered the phone was very rude. First she said no we are not, when I told her that the provider page shows all the Marion Eye Center …
Went in for a check up and to order new contacts, June 4th. Dr wanted me to try a new brand of contacts and would have to order a trial pair. i was told the trial pair would take a week to get in. 3 weeks later i called and asked if they …
New to town, so went to Marion Eye Center for my new eye doctor needs. Everyone in the office was friendly, the doctor I seen did a good job and the girls that help you with the glasses were very helpful & friendly. I will go back again.
My husband and I have received exceptional care at Marion Eye Center over the years. Both of us have had some serious issues that have been treated with the utmost skill, care and compassion, We highly recommend Marion Eye Center!
I have never through the years ever experienced any kind of rudeness everybody has always been polite and courteous and highly professional! I had Lasik back in 06 and I have PERFECT vision. I would recommend all my friends and family to come here for their eye care needs.
Horrible business. Total lack of respect and consideration of their patients time. Always overbooked. One of the least efficient businesses I’ve ever seen. With their SIH and Blue Cross connections and referrals they have a monopoly on eye health services in southern Illinois and they act like it. Just awful the way patients are treated
After Michael Jackson died,I had a accident and was forced to go here due to insurance. The first brother, keeps you coming back and every visit had to dog Dr. Jackson and comment we dont charge that much. The man is dead quit walking on …
The staff showed great concern for my general health as well as my eye health. Everyone at MEC is very nice and efficient.
I told the person making my appointment and the nurse the day of my exam I wanted new glasses the nurse dilated my eyes the doctor examened them and told me see you next year so I used my exam for the year. I will not go back to Marion eye center again
I have no complaints with Dr. Omar. However, while waiting to see him, there was a woman talking in a loud voice on her cell phone in the waiting room. After the call was finished, she talked to herself! It was annoying and inconsiderate.
I love Marion Eye Center. They are courteous,professional, and efficient. Very knowledgeable and proficient in the latest procedures and treatments. I trust my eyes to Marion Eye Center.
Good doctors. Glasses are expensive and processing is very slow. Broke my last set of frames while they are still under warranty. Estimate 4-6 weeks for new set. Same story I got the last time I had a problem with my lens. 4-6 weeks to …
This was my first time. They made my appointment in a timely manner for an emergency exam. Very professional and concerned. I was well informed and greatly appreciate their support.
Extremely nice staff. Seems to have several doctors on staff as well. Prices aren’t the greatest at least in my experience when I bought glasses (lenses and frames) there a few years back cost me around $250 at least and I just purchased …
Very busy , but a professional atmosphere. I was helped in a timely manner and made my purchase. I would recommend Marion Eye center for all your optical needs
Despite specifically requesting an exam for new glasses not a dilation, upon arrival I found I been scheduled for the dilation. I was then told that the doctor would not preform an exam for new glasses unless I had the other exam first. I …
Everyone is very professional at the Marion office. Dr. Hutchison is my regular doctor there. She does an awesome job. They have really cut down the wait time too.
I have to revisit Marion eye center in màriin due to a dying my eye. I hadn’t been back in almost 4 years because of the staff the billing staff.I swear I would never go back there because of the billing staff but after 4 years I decided to …
I love these people! The staff are so busy but always make time to greet you with a kind word or smile. Great group of professionals. …
I loved the Dr.
The care I recieved
The office was open despite it being a pandemic. …
I am happy with the doctors and staff. My only issue is that when they are extremely busy, there is limited space for those of us in wheelchairs. Another gentleman and myself had to park our wheelchairs in the hallway which was very busy.
The staff was very friendly and helpful. Dr. Weinbauer is a wonderful doctor and is very thorough. I have been seeing him for several years now. They also have very personable medical doctors as well. Great place to be.
I recently visited Marion Eye Center for my annual checkup. I arrived a bit early but was called immediately to start my examination. The Assistant/Technician was very friendly and still professional. Quick, complete and correct. The …
Front desk staff was extremely rude. I called my insurance prior to my appointment to make sure I didn’t need a referral and made sure I knew how much my copay would be. I was told I would not receive service unless I paid out of pocket …
Even though I have to wait to get in, I really like coming to Marion Eye Center because they have an efficient process for getting me through there. Once they check me in, the put me in the waiting area briefly, then the tech works with me, then the doctor, then the glasses tech. Everyone is friendly and professional.
I enjoyed my visit. I had a long wait, but that was okay. The ladies I seen were very nice to me, and did their job well. Dr. Omar is the best doctor I could ever have. I will keep coming back.
This was my first time/experience with Marion Eye Center. I am impressed. They worked me in for an emergency exam and got the metal out of my eye quickly. They took great care of me and when I returned for a check up it was the same way …
The doctors at the Marion office are great. The office staff and the girls that perform other parts of your exam are terrible. They were all rude,short speaking and not friendly. One of them was asking me questions and as I was answering …
My 4 year was having some issues so I made an appointment. They were great with her, patient when she didn’t cooperate, helpful to get her to cooperate, did an awesome job. We finally got her to participate and she’s very excited to be getting her new glasses. I’m so glad I called, and can’t wait for her new glasses to come in.
I went to Marion for an emergent appointment for an allergic reaction in my eye. I was tested courteously by all staff. I had a diagnosis and treatment quickly. I left there, went to Kroger for my medicine and am on the road to recovery. …
I’ll give a five on this visit my post op and pre op appointments. I can’t express my relief of not being at the clinic up until and or past five o’clock. Especially with taking the bus to my appointments. Also surgical procedure went …
Had a very good experience at your facility. Taken care of quickly, examined thoroughly. I made a quick decision about which Lens to get and had to change my order but again the woman who took care of me was very nice. Every woman that took …
Didn’t have to Waite for any length of time to get services. I’m in a wheelchair and they are wheelchair accessible.
I had to wait 2 months for an appointment the appointment is today at 9 am it is 7:45 am and they call and cancel they can not get me in for another 2 months. This place is the worst this happens all the time this happens so much that …
Dr. Kip (it’s short for something) was so rude to me I waited 2 hrs for a literal 3 min appointment. He treated me like the roach on the bottom of his shoe. This is why people don’t want to go to the Dr. …
Do not recommend. Been going here for years because it’s where my family goes but I’m over it. They’ve continuously messed up my contact orders and been rude to me, but my last interaction was my final straw. I ordered 3 months worth of …
They botched my cataracts surgery, misdiagnosed my condition and got my prescription wrong. I got a second opinion at a very reputable eye specialist.
I went back to marion and showed them my new prescription for glasses and they …