MariSol Federal Credit Union’s purpose is to deliver savings, solutions and service to its membership. We empower our members through financial … See more
(Translated by Google) Very bad bank, the worst I’ve ever met, they don’t know how to treat their customers and they don’t do anything for one, they took all my money from my card and according to they can’t do anything, I don’t recommend …
*UPDATE!!
So after posting the first review I got call back from a gentleman named Thomas and I gotta say the dude explained the process and said he’s willing to work with me on some things and I’m satisfied with the outcome so my review has changed. 👍🏼💪🏼 …
I’ve been with Marisol for years and they are great. They are very community focused and everyone there knows me personally which I value over any perks I may recieve with a national company.
I’ve been with Marisol sense 2000 and never had a problem with them the staff are friendly and helpful very professional. My only complaint is that they don’t open on Saturday’s at this location.
I called them repeatedly to have them re-activate my account and no one ever called me back. I have no choice. I have to drive 44 miles round trip just to ask Marisol to reactivate my account. I’m extremely disappointed in this credit …
I tried to have my money deposited to another person account. They tried to pawn me off to the bank website or have me go to the other bank to request transfer. Spoke to 3 people – rep, supervisor, and manager… they were all worthless 😡 if I could give no stars I would …
Not happy at all, I’m about to close our accounts. Problem after problem. System down at 930pm, unable to transfer $ not via cell app, automated service, nor website. Every time I call and notify that we will be out of town or out of the …
Expect to bring original copies of your social. O.o who carries that at 56? Wanted to deposit and open an account with 7k cash. Never been asked to pick a primary between married couples. Guess when my building sells on the 30th I will have to find a friendlier bank. Maybe cause we were a gay couple? Don’t waste your time…
if you want access to your money I do not recommend this institution. The shared branching is horrible, the customer service is terrible and “mobile” banking is a joke. …
We are new business owners and we absolutely love this bank. From our personal checking account to our business account to a loan account (all in one). Thank you Tomas Rivas for all your help and great advice to get us in the right banking path. We recommend Tomas Rivas, for all your business bank accounts.
This place has only one location in the Entire state, yet they charge you for replacement ATM cards. If you can find one of their 4 atm’s remember to leave your weapons in the car because you havebto go through a metal detector. They are …
I feel this Credit Union and their prey on people who have walked into a bad situation no because they wanted to create money issues but for the help that Marisol expresses is unprofessional ! …
Always putting hold on checks for at least 4 days. Even if its a Cashier Check. Very hard to make deposits. They need to upgrade. App does not take deposits on time, takes more time and may cause overdrafts. …
Aside from waiting a week to get a replacement debit card, I can’t think of any issues I’ve had with this bank. I like them and plan on continuing to use them for the foreseeable future.
I have had a business account at this credit union for many years, and find the services to be excellent and the staff friendly. With mobile services, I rarely need to go into a branch. I can do mobile deposit, and manage all of my account …
My husband of 47 years has had an account with Marisol credit union for over 30 years..He passed away in December of 2020… I immediately contacted Marisol to advise them of his passing..they advised they would process the ACH’s manually …
Got an auto loan on their pre approval letter. Got the gap insurance and warranty with them… only problem is they refuse to cover things! Should have just bought the one from the dealership! Waste of time and money! Also found out they …
I’ve been with the bank for over a year and half. This Credit Union is very inconvenient on its hours of business and commitment to community and communication. I have had three bad experiences already. The first one was pursuing a personal …
If I could only give them 0 stars. This Credit Union is awful. Don’t back with them. Shauna is not a people person and denies all the loans horrible service from her. Don’t bank here you will regret it. Horrible customer service from all the staff except from Margaret.
Horrible staff! The employee have the worst attitude ever and do not know how to be professional! If anyone needs a credit union I recommend desert financial the employee are so professional and Handel your money with care and …
I recently opened an account and secured credit card. I faxed in a change of address multiple times and it still isn’t updated and I’m not able to access my credit card account to pay the service fee (I haven’t even used the card). The …
The car that I purchased is financed through this credit union. Within four months, this business has made me regret an otherwise suitable purchase. I was charged a late fee for an on time payment, have had to repeat a clerical error to …
Been a member for a while now. I’ve never had an issue with any of my accounts or services from Marisol. When I go in everyone is helpful and polite. In the process of moving all my accounts here and also have my car financed through them. Legit happy customer.
I just recently began the process to set up a checking account with MFCU because I am a ValleyWise Employee. Karrie sent me the information I needed to send over and was VERY attentive to me. She called me on 2 different days because of …
I’ve been with Marisol about 3 years. Account always in good standing consistent direct deposits. I was denied a small loan and had to use title loan company. They even asked me to do an interview for an article about their program to help …
I have been a member of Marisol Credit Union for many years and I have been trying to get an issue with my safe deposit box resolved for years. When calling, they never answer the phone or return phone calls. I have also emailed and have not received a response. This is extremely poor customer service!!
I’m very happy with the customer service with Marisol Credit union. I just financed my new vehicle and the loan process was fast and easy to get pre approved. Better rates than going though a dealership. Thanks to Tomas Rivas who was always …
Had an issue with some overdraft fees and getting into contact with staff to find a resolution. Which is a frustrating experience but after being able to talk to management they were reasonable and addressed the issue. Overall I find the staff friendly and accommodating.
I have been doing my personal banking with Marisol for a number of years now. Maybe I’ve been conditioned due to bad experiences, but I always dread having to contact any “customer service”. Yet, every time I have needed something from …
(Translated by Google) Very bad bank, the worst I’ve ever met, they don’t know how to treat their customers and they don’t do anything for one, they took all my money from my card and according to they can’t do anything, I don’t recommend …
Gina is great!
Rude Tellers n Need to be retrained .. 😱 …
Love this bank friendly people, great customer service
I love this branch the tellers are always friendly and fast
The team member there dedinately went the extra mile n helped me out …thanks Armando👍 …
Great service and very resourceful people, they really take their time with you and try to work with your needs .
*UPDATE!!
So after posting the first review I got call back from a gentleman named Thomas and I gotta say the dude explained the process and said he’s willing to work with me on some things and I’m satisfied with the outcome so my review has changed. 👍🏼💪🏼 …
I’ve been with Marisol for years and they are great. They are very community focused and everyone there knows me personally which I value over any perks I may recieve with a national company.
No after hours number and they aren’t open on the weekend. No shared branching and making a deposit is very inconvenient.
Needed atm and they have it conveniently located outside
I’ve been with Marisol sense 2000 and never had a problem with them the staff are friendly and helpful very professional. My only complaint is that they don’t open on Saturday’s at this location.
Not very customer friendly and was given conflicting information regarding membership requirements.
I called them repeatedly to have them re-activate my account and no one ever called me back. I have no choice. I have to drive 44 miles round trip just to ask Marisol to reactivate my account. I’m extremely disappointed in this credit …
I tried to have my money deposited to another person account. They tried to pawn me off to the bank website or have me go to the other bank to request transfer. Spoke to 3 people – rep, supervisor, and manager… they were all worthless 😡 if I could give no stars I would …
Not happy at all, I’m about to close our accounts. Problem after problem. System down at 930pm, unable to transfer $ not via cell app, automated service, nor website. Every time I call and notify that we will be out of town or out of the …
Banking since 2002. Got my car from them. I live far now 35 min, but its worth the drive. Respectful and friendly. I trust them.
Expect to bring original copies of your social. O.o who carries that at 56? Wanted to deposit and open an account with 7k cash. Never been asked to pick a primary between married couples. Guess when my building sells on the 30th I will have to find a friendlier bank. Maybe cause we were a gay couple? Don’t waste your time…
if you want access to your money I do not recommend this institution. The shared branching is horrible, the customer service is terrible and “mobile” banking is a joke. …
We are new business owners and we absolutely love this bank. From our personal checking account to our business account to a loan account (all in one). Thank you Tomas Rivas for all your help and great advice to get us in the right banking path. We recommend Tomas Rivas, for all your business bank accounts.
This place has only one location in the Entire state, yet they charge you for replacement ATM cards. If you can find one of their 4 atm’s remember to leave your weapons in the car because you havebto go through a metal detector. They are …
I feel this Credit Union and their prey on people who have walked into a bad situation no because they wanted to create money issues but for the help that Marisol expresses is unprofessional ! …
Always putting hold on checks for at least 4 days. Even if its a Cashier Check. Very hard to make deposits. They need to upgrade. App does not take deposits on time, takes more time and may cause overdrafts. …
Aside from waiting a week to get a replacement debit card, I can’t think of any issues I’ve had with this bank. I like them and plan on continuing to use them for the foreseeable future.
I have had a business account at this credit union for many years, and find the services to be excellent and the staff friendly. With mobile services, I rarely need to go into a branch. I can do mobile deposit, and manage all of my account …
My husband of 47 years has had an account with Marisol credit union for over 30 years..He passed away in December of 2020… I immediately contacted Marisol to advise them of his passing..they advised they would process the ACH’s manually …
Got an auto loan on their pre approval letter. Got the gap insurance and warranty with them… only problem is they refuse to cover things! Should have just bought the one from the dealership! Waste of time and money! Also found out they …
I’ve been with the bank for over a year and half. This Credit Union is very inconvenient on its hours of business and commitment to community and communication. I have had three bad experiences already. The first one was pursuing a personal …
If I could only give them 0 stars. This Credit Union is awful. Don’t back with them. Shauna is not a people person and denies all the loans horrible service from her. Don’t bank here you will regret it. Horrible customer service from all the staff except from Margaret.
Horrible staff! The employee have the worst attitude ever and do not know how to be professional! If anyone needs a credit union I recommend desert financial the employee are so professional and Handel your money with care and …
I recently opened an account and secured credit card. I faxed in a change of address multiple times and it still isn’t updated and I’m not able to access my credit card account to pay the service fee (I haven’t even used the card). The …
The car that I purchased is financed through this credit union. Within four months, this business has made me regret an otherwise suitable purchase. I was charged a late fee for an on time payment, have had to repeat a clerical error to …
Been a member for a while now. I’ve never had an issue with any of my accounts or services from Marisol. When I go in everyone is helpful and polite. In the process of moving all my accounts here and also have my car financed through them. Legit happy customer.
I just recently began the process to set up a checking account with MFCU because I am a ValleyWise Employee. Karrie sent me the information I needed to send over and was VERY attentive to me. She called me on 2 different days because of …
I’ve been with Marisol about 3 years. Account always in good standing consistent direct deposits. I was denied a small loan and had to use title loan company. They even asked me to do an interview for an article about their program to help …
I have been a member of Marisol Credit Union for many years and I have been trying to get an issue with my safe deposit box resolved for years. When calling, they never answer the phone or return phone calls. I have also emailed and have not received a response. This is extremely poor customer service!!
I’m very happy with the customer service with Marisol Credit union. I just financed my new vehicle and the loan process was fast and easy to get pre approved. Better rates than going though a dealership. Thanks to Tomas Rivas who was always …
They refuse to report my paid off loan to Transunion. I need it in order to get a credit score.
Had an issue with some overdraft fees and getting into contact with staff to find a resolution. Which is a frustrating experience but after being able to talk to management they were reasonable and addressed the issue. Overall I find the staff friendly and accommodating.
I have been doing my personal banking with Marisol for a number of years now. Maybe I’ve been conditioned due to bad experiences, but I always dread having to contact any “customer service”. Yet, every time I have needed something from …