(Translated by Google) It is stipulated that subsidiary companies should give priority to brand standards in foreign countries, and do not need to abide by local laws …
(Translated by Google) The handling of the data breach is absolutely unacceptable. After 2 months it was still not possible for me to find out which data was stored by me and to have it deleted. Quite apart from the serious data security …
A bit confusing to locate due to this being a professional complex with large buildings, controlled and open parking, dense tree growth as well as its location at a crosswalk.
Awesome headquarter with huge and accessible parking, elaborate cafeteria with tons of options, multiple stores inside for shopping, prompt admin support for any access and technical issues, and beautiful interior all around.
Front desk receptionist Asian lady was completely rude What a horrible experience customer service was so poor the lack of experience shows… Legal department was amazing ☆☆☆☆☆
Their office of consumer affairs has the most disrespectful and unprofessional employees I ever encountered in marriott hotels, I’m an elite member, when I called them regarding a problem with my stay they raised their voice at me, told me the case is solved and hanged up the phone
Terrible phone line operators, asked a simple question, “is there a way to email a complaint as an employee” asked again for confirmation, and she said “bye” and hung up on my face. Terrible. If I could give 0 stars I would.
Marriot ruined SPG. US based call center employees are rude and give out wrong information, and frankly speaking are classless yokels. RIP SPG, you are/were loved.
Horrible costumer service, case number 242149619, liaison of the office of consumer affairs – Emily Villalobos was disrespectful and hanged up the phone on me, I contacted HQ to ask to transfer me to someone because I’m being disrespected …
@MarriottRewards @Marriott @MarriottIntl your hotel in Shippensburg charged us TWICE for a total $240.00 for ONE night. Zero manager on duty to rectify. Never, never, never…………….
You just might want to check your bill everyone I noticed that there was a Hbid tax on my Bill’s this is only for Sacramento California residents so if you see let the hotel you staying at know so that they can remove that charge off your bill and make the correction and remove that off their system completely
They won’t stop CALLING!!!!!
SPAM SPAM SPAM!!!!!
Everyday! This is Marriott! Congratulations you are our spam call for today and tomorrow and the next day!!! And FOREVER!!!
EXCELLENCE……is MARRIOTT !! It’s is the standard of “Excellence”for hospitality now!
I grew up in Bethesda ( yeah, Google 9011 Old Georgetown Rd., in front of NIH, …
Marriott HQ in Bethesda is a great place to work. New, updated interior on the first floor is phenomenally done. Really makes the place look outstanding.
So tired of Marriott vacation rentals calling me time and time again! I have asked to be removed I have presses the button but they still keep call me. I will probably never stay here again due to this consistent annoying behavior
Terrible customer service, I have been trying to resolve an issue with a room I had booked that got cancelled the same day I arrived because the hotel was overbooked.
A new Marriott hotel in Durham, North Carolina has been built on the backs of UNPAID immigrant labor. Marriott should be ashamed and should ensure that these men with young children and bills to pay are paid their long past due wages by the company that employed them on this job.
I get no less than six phone calls per week for the past year from telemarketers representing Marriott Hotels harassing me beyond belief. I will never stay at one of your hotels ever ever ever ever again
Awesome!!! Key Bridge Marriot, Arlington VA. My fiancé and I traveled Christmas day to spend a long weekend visiting Washington D.C. Katie K. was at the front desk with a warm welcome to start off what was to be the most gratifying trip …
Why am i not surprise at a 2.9 rating.
When planning a major event,Plse be aware the the greenbelt marriott (in particular) MAY over sell the hotel. Then will offer to shuttle your guest to a sister …
Recently my husband and I stayed at the Courtyard Marriot at 900 F St NW in Washington, DC. My husband became suddenly ill and suffered a grand mal seizure and heart complications. By the time we got discharged from the Hospital it was …
The manager at the Court yard Marriott in Connecticut, USA, was abusive towards the kitchen staff to the point that he was in a letter to sleep, and woke with bloody nose. The manager told fellow employees they were planning to hire an employee, he cut hours with out warning. The manager was extremely rude to guests as well.
I was extremely pleased with the help I received from the manager Mr Brad Heard
at the Courtyard Marriott in Riverside, Ca. In a world of corporate indifference, Mr. …
BED BUGS, BED BUGS, BED BUGS!! As a business traveler, household of 2 working parents, father of 4 young children and loyal customer of Marriott, I am at a loss of words of how our BED BUG case is being handled by the Marriott Claims Dept …
Marriott needs to accept retired military ID as “government rate”. Other hotels do, why not Marriott? I’m a gold star reward member, but when I have to travel on government business (as a contractor and military retiree), I end up staying at other hotels.
They need to manage the different hotels better, My fiance and i reserved a room at the Springhill suites in Billings montana and it was a NIGHTMARE from day 1, They lost our reservation so we didn’t get the room we reserved then we got …
Bad policy to inflict CNN (lobby TVs) on all patrons at their hotels. At least 74 million Americans are offended by such policy that makes it mandatory (per management that channel cannot be changed). Why condone the spread of such lies and deceit?
After touring Jordan and Israel we hoped to find relaxation at the Jordan Dead Sea Marriott Hotel. We stayed for 13 nights that were the noisiest nights we had ever spent at a so-called 5-star hotel. There was no night we could sleep …
This is not a hotel, this is the headquarters of Marriott and the place is great. They recently redesigned the first floor with glass doors, glass rooms, everything glass along with big flat screen televisions. The place looks great and feels great loved every second there.
there is NO way to email HQ about anything? the modify/review button on existing reservations has not worked for my last 2 stays. i hit you on FB to get a response. of course, the hotels have no idea what the problem is. you’re making it hard to buy direct; Expedia is easy to modify
I was an elite member with Marriott for many years, but because of poor service and high rates overall, and today’s bad experience (waiting 13 min, 17 sec for a reservationist to answer, only to be hung up on) I am a basic member with …
This is in regards to the Fairfield Inn in Myrtle Beach, South Carolina owned and operated by Marriott. I had my electronic device (tablet) stolen from my room. it was underneath my clothing and the cleaning staff went through my drawers …
As expected, Marriott has ruined the SPG brand. The points devalued overnight. I don’t have a preferred hotel brand anymore. Hilton burned their bridge 4 years ago, and now SPG and Marriott at the same time. I guess it’s time to start …
If I could give Marriott zero stars I would. I had THE MOST HORRENDOUS experience at their Atlanta Perimeter Center location. The reason I am reviewing the corporate office is because when I returned from a two-week stay from hell, I …
Courtyard by Marriott, Fenton St. downtown Silver Spring, MD: NOT the hotel to choose if you want to keep your sanity! I made a reservation via Orbitz for 12 nights December 12, with check in date December 14. I arrived in a hotel lobby in …
No care for dedicated employees or long-time customers. Completely allowed an Oklahoma Marriott employee to treat my family like we were interlopers rather than guests, they knew the employee lied about the exchange between us, and …
The Residence Inn by Marriott Pensacola Downtown is exceptional!!!
From the time Orlando (front desk staff) checked us in – to our departure a week later – everything was perfect! …
Marriott sees fit to robo-call people at 10:30pm EST . Let me speak for every human EVER… Dear Marriott, Whatever your recorded loudly speaking announcement is trying to sell me, I don’t want it, robo-Call’s are annoying and calling …
I have a son with special needs and staying places can sometimes be difficult for us. I want to share with you, that the general manager, Catherine Tunon was AMAZING!!!! She made our stay so incredibly comfortable. She sang, she danced. she …
Very nice location however the hotel has no M Club Lounge or Concierge lounge for Platinum Elite members. Also the front desk told me that since they don’t have an M Club I only had to pay 5 dollars for breakfast which is normally free …
If you have to cancel your hotel and it’s under 24 hours they will charge you the full amount or “No Show” fee, however it will not count as a stay or points on your rewards so in essence they take your money but don’t give you points for …
I had an unfortunate incident at the Springhill Suites by Marriott, in Roanoke VA. My room was cancelled without any notification. I arrived at 9pm and had nowhere else to stay. No assistance from the hotel staff. No customer service skills.
Please do not make reservations with Marriott with your rewards points with out double or triple checking . I am a platinum member which does not mean much. I got to the Westin Hotel in Phuket Thailand on 12/25/19 and found out that my …
3 minutes ago
Marriott’s reservation system has been a disaster since their poorly executed merger with Starwood last summer. They would have been smarter to keep the …
If I could give 0 stars I would, they preach about treating their employees well and this is a lie. The main corporate human resources allowed managers in a corporate managed property to harrass employees, make fun of their medical …
NIGHTMARE EXPERIENCE- Marriott Marquis Atlanta. WARNING – do not stay in room 4309. My husband got insect bites all over his bum, back and the back of his arms and legs while sitting on the sofa. We know it was a bedbug because the next …
I will no longer use Marriott because of the intrusive RoboCalls that I receive from them daily. I have been asked to be taken off their call list, but I continue to get them. Our relationship is now over!
I have been getting contacted, at least two times a week, concerning gift packages to Mexico which I have declined and this morning I talked with one of your reps that called again and told him that I had no interest in going to Mexico and …
father was robbed in the parking lot Christmas night. Called the police, got a case number and then called the front desk for guidance. The lady answered the phone and I told her what happen and asked what needed to be done with the case …
I received a gift card for a spa experience at the Ritz Carleton. The Marriott, the parent company, does not require the employees to be vaccinated for Covid and only on next Monday will require masks. I live in Florida where the Delta …
A null response does not appear to be available for some public review platforms and a numerically indicative star selection was not able to bypassed in the posting, here, read; Nor has anyone during my consideration of, informed me as to …
I mentioned my concerns to multiple managers and compared them to a Holiday Inn and they chuckled as if it were funny. The hotel director helped me with my concerns, only to deny it the next day and insinuate that I was a lair. I called …
I contacted Marriott Corporate about a stay at one of their hotels. Started great then went south. I ordered the stay for breakfast rate, this hotel was not really set up for breakfast and what they did have was not good and the room was …
I had a very bad experience at the Sheraton Bon Voy Niagara Falls. The carpet was filthy throughout the Hotel. After checking in, there were no towels or washcloths in my room. Mold in the ceiling in my room. The restaurant was not …
For several years, I have received numerous phone calls from Marriott International trying to get my business. In order to opt out of being called, they recommend to press “2” to be placed on the Do Not Call list. But that has not been …
We are part of the Marriott Rewards program but after our recent stay at the SpringHill Suites/Roanoke I don’t think that will continue. Our night there was our worst hotel nightmare come true. This was supposed to be a fun and …
Hello, this is a complaint. My name is Mrs.Bethel. I am staying at the Residence Inn
Upper Marlboro joint base Andrews. I have been staying at this Hotel since it …
I made reservations early I used Marriott points to stay at the Marriot Baltimore Inner Harbor for the weekend for my husband and I. I had requested early check; however, was told that may not be possible, so my husband and I checked in at …
I tried checking into town places suites chattanooga hamilton place area. I used my points to book my suite. I am a Bonvoy member 3yrs now, i was told I could not check in because my address is in the chattanooga area and that they had …
We checked into the Atlanta Evergreen Marriott Conference Resort at Stone Mountain state park the afternoon June 13, 2022 and parked our car in the parking lot. The next morning we went out to go to Stone Mountain park and found the back …
I recently booked a five day stay at the Marriott Camden Yards in Baltimore. I booked through Priceline. Upon arrival the hotel around 10pm they could not find my reservation and I had to wait at the front desk for at least 20mins while …
I have been calling Marriot Corporate for 3 weeks to discuss a terrible stay that I had in which my room was flooded and covered in mold. We were asked to stay out of our room on 2 days of the four day stay while maintenance came in to try …
HIYA! Marriott just canceled two reservations I made months ago in Syracuse NY for my son’s graduation. Literally, just canceled out of the blue and there are no rooms available within hours of Syracuse (cuz its graduation of course). No …
Nuisance, Companies like this is the reason why we don’t give out 4 and 5 star reviews.They puposely refuse to unsubscribe us. They have disabled their unsubscribe button because they are low life.
When I booked Marriott for one night points and two nights paying cash $633. WHEN I CALLED BACK FOR CONFIRMATION EMAIL AND ASKED FOR EMAIL… The SUPERVISOR ON THE PHONE SAID ITS $790?!!!! HOW THE HELL THE PRICE CHANGED WITHIN LESS THAN …
Fairfield by Marriott, Missouri City, TX
I was very impressed until I received an email at 3am with a different rate amount that what was on my confirmation. They increased the charge from 109 a night …
Needed to cancel a reservation when my 23 month old toddler and I both diagnosed with Covid. Despite being Titanium and lifetime Platinum, Marriott told me too bad…pay the full amount. …
I booked 2 rooms at the Saddlebrook New Jersey on Friday August 12th for a wedding. Room 717 and 709 was the worst room I had ever seen in a Marriott hotel or any other large hotel chain. The rug in the room was all frayed and torn/the …
Marriott Bonvoy customer service is non-existent. I’ve been trying to update my email (changed jobs) for the last 90 minutes +. They did an auto call-back, I answered, and they hung up. I’ve made several calls and keep following the …
For the past 6 months I’ve received multiple marketing calls daily from Marriott hotel. Each time I block the number and the next call is from a different number. I’ve called corporate headquarters and was told there’s no department that …
I stayed at the renaissance Toledo Marriott and they double charged me for a room I stayed in one night! I understand mistakes happen. I reached out to the manager Alexandria Ridley in which she responded with one email saying I checked in …
Greedy, lazy, and horrible. Calling corporate is a joke because the first thing they do is blame the hotel and say its out of their control HOW??!?! IT’S A MARRIOTT. I was charged twice they tried to blame the bank. My card was ran again …
This is a review (read: complaint about the Marriott Store). I ordered a mattress and linens from the store weeks ago. I received the linens right away, but the mattress has become a huge headache. They ship or drop ship from the …
If I could leave no stars I would. I’ve had several cases open about my cancellation and now to find out my card was charged not only for my cancellation fee but also for the entire stay totally $1500 for 2 nights. Once on the phone with …
I have never been so unhappy with Marriott Hotels in all the years we have stayed with them. Recently they have acquired the pass the buck approach. No one seems to really want to help or take responsibility. You can’t keep posting rates …
Clean comfortable lounge with very friendly staff. I was in between two Sunday meetings and dressed very “Sunday”-ish and decided to come to the lobby to work a couple hours. The cafe and restaurant were both closed but the young guy at the front desk got me a cup of hot coffee and was very accommodating. Loved the experience here.
Agoodplacetowork
(Translated by Google) Impossible to communicate with the marketing department
(Original) …
(Translated by Google) It is nice
(Original)
Es agradable
(Translated by Google) What Taiwan, China, please leave Taiwan👎
(Original)
什麼中國台灣請你離開台灣👎 …
(Translated by Google) It is stipulated that subsidiary companies should give priority to brand standards in foreign countries, and do not need to abide by local laws …
(Translated by Google) The handling of the data breach is absolutely unacceptable. After 2 months it was still not possible for me to find out which data was stored by me and to have it deleted. Quite apart from the serious data security …
OKI
Geourgeous installations
Awesome headquarters.
Great Office
People are friendly….
We are the best!
Great hotel
Good place for work..
A+
COOL
best
Very strong culture.
Excellent work place!
Nice office building.
Nice new lobby
HQ for Marriott international.
Love it
Work meeting.. Loved it!
Food is super delicious
Great facilities and staff
Stop spamming my cell phone
Fabulous building very inviting 😜 …
Not bad
Courteous and happy staff. Everyone very helpful
Most excellent lobby area.
Will only stay at Marriott properties!
This is their corporate office, parking is a pain
Great place to work. They really care!
Home of the best hotel family in the world.
It is beautiful in there and nice people and rooms
Very clean very friendly and a comfortable atmosphere
Robo calls!!!!! never stay at a Marriott!!!
I love working for Marriott!
A bit confusing to locate due to this being a professional complex with large buildings, controlled and open parking, dense tree growth as well as its location at a crosswalk.
The security’s are rude they wouldn’t let as to use restroom. Its shame 🙉😡😡 …
Marriott global HQ, very well done with swanky interiors
Closed my account. Truly stupid policies regarding how that manage their online account. Will never stay their again
Poor customer service from Rob Theurer. Stay far away from mariott.
Awesome headquarter with huge and accessible parking, elaborate cafeteria with tons of options, multiple stores inside for shopping, prompt admin support for any access and technical issues, and beautiful interior all around.
New Marriott International headquarters!
Front desk receptionist Asian lady was completely rude What a horrible experience customer service was so poor the lack of experience shows… Legal department was amazing ☆☆☆☆☆
She made me feel like everything would be alright.
I used to work here. The staff at the gym were some of the most genuinely nice people you would ever meet.
This is the headquarters for Marriott International. It has spectacular features, clean and wheel chair accessible
My first hotel experience was as a trainee at a Marriott Hotel in the UK. I still use that experience today in my work. I had a fantastic time.
Their office of consumer affairs has the most disrespectful and unprofessional employees I ever encountered in marriott hotels, I’m an elite member, when I called them regarding a problem with my stay they raised their voice at me, told me the case is solved and hanged up the phone
Will no longer stay at Marriott. You inserted yourself into politics and disrespected 74 million voters.
Terrible phone line operators, asked a simple question, “is there a way to email a complaint as an employee” asked again for confirmation, and she said “bye” and hung up on my face. Terrible. If I could give 0 stars I would.
Marriot ruined SPG. US based call center employees are rude and give out wrong information, and frankly speaking are classless yokels. RIP SPG, you are/were loved.
Horrible costumer service, case number 242149619, liaison of the office of consumer affairs – Emily Villalobos was disrespectful and hanged up the phone on me, I contacted HQ to ask to transfer me to someone because I’m being disrespected …
@MarriottRewards @Marriott @MarriottIntl your hotel in Shippensburg charged us TWICE for a total $240.00 for ONE night. Zero manager on duty to rectify. Never, never, never…………….
You just might want to check your bill everyone I noticed that there was a Hbid tax on my Bill’s this is only for Sacramento California residents so if you see let the hotel you staying at know so that they can remove that charge off your bill and make the correction and remove that off their system completely
They won’t stop CALLING!!!!!
SPAM SPAM SPAM!!!!!
Everyday! This is Marriott! Congratulations you are our spam call for today and tomorrow and the next day!!! And FOREVER!!!
EXCELLENCE……is MARRIOTT !! It’s is the standard of “Excellence”for hospitality now!
I grew up in Bethesda ( yeah, Google 9011 Old Georgetown Rd., in front of NIH, …
Great place to work. Convenient access to nearby shops and restaurants. Marriott HQ plans to relocate to downtown Bethesda in a few more years.
Marriott HQ in Bethesda is a great place to work. New, updated interior on the first floor is phenomenally done. Really makes the place look outstanding.
So tired of Marriott vacation rentals calling me time and time again! I have asked to be removed I have presses the button but they still keep call me. I will probably never stay here again due to this consistent annoying behavior
Terrible customer service, I have been trying to resolve an issue with a room I had booked that got cancelled the same day I arrived because the hotel was overbooked.
A new Marriott hotel in Durham, North Carolina has been built on the backs of UNPAID immigrant labor. Marriott should be ashamed and should ensure that these men with young children and bills to pay are paid their long past due wages by the company that employed them on this job.
I get no less than six phone calls per week for the past year from telemarketers representing Marriott Hotels harassing me beyond belief. I will never stay at one of your hotels ever ever ever ever again
Awesome!!! Key Bridge Marriot, Arlington VA. My fiancé and I traveled Christmas day to spend a long weekend visiting Washington D.C. Katie K. was at the front desk with a warm welcome to start off what was to be the most gratifying trip …
Why am i not surprise at a 2.9 rating.
When planning a major event,Plse be aware the the greenbelt marriott (in particular) MAY over sell the hotel. Then will offer to shuttle your guest to a sister …
Recently my husband and I stayed at the Courtyard Marriot at 900 F St NW in Washington, DC. My husband became suddenly ill and suffered a grand mal seizure and heart complications. By the time we got discharged from the Hospital it was …
The manager at the Court yard Marriott in Connecticut, USA, was abusive towards the kitchen staff to the point that he was in a letter to sleep, and woke with bloody nose. The manager told fellow employees they were planning to hire an employee, he cut hours with out warning. The manager was extremely rude to guests as well.
Sanibel Harbour Resort & Spa – The place should be condemned! Please do yourself a favor and book a different property.
I was extremely pleased with the help I received from the manager Mr Brad Heard
at the Courtyard Marriott in Riverside, Ca. In a world of corporate indifference, Mr. …
BED BUGS, BED BUGS, BED BUGS!! As a business traveler, household of 2 working parents, father of 4 young children and loyal customer of Marriott, I am at a loss of words of how our BED BUG case is being handled by the Marriott Claims Dept …
Marriott needs to accept retired military ID as “government rate”. Other hotels do, why not Marriott? I’m a gold star reward member, but when I have to travel on government business (as a contractor and military retiree), I end up staying at other hotels.
They need to manage the different hotels better, My fiance and i reserved a room at the Springhill suites in Billings montana and it was a NIGHTMARE from day 1, They lost our reservation so we didn’t get the room we reserved then we got …
Bad policy to inflict CNN (lobby TVs) on all patrons at their hotels. At least 74 million Americans are offended by such policy that makes it mandatory (per management that channel cannot be changed). Why condone the spread of such lies and deceit?
After touring Jordan and Israel we hoped to find relaxation at the Jordan Dead Sea Marriott Hotel. We stayed for 13 nights that were the noisiest nights we had ever spent at a so-called 5-star hotel. There was no night we could sleep …
This is not a hotel, this is the headquarters of Marriott and the place is great. They recently redesigned the first floor with glass doors, glass rooms, everything glass along with big flat screen televisions. The place looks great and feels great loved every second there.
there is NO way to email HQ about anything? the modify/review button on existing reservations has not worked for my last 2 stays. i hit you on FB to get a response. of course, the hotels have no idea what the problem is. you’re making it hard to buy direct; Expedia is easy to modify
I was an elite member with Marriott for many years, but because of poor service and high rates overall, and today’s bad experience (waiting 13 min, 17 sec for a reservationist to answer, only to be hung up on) I am a basic member with …
This is in regards to the Fairfield Inn in Myrtle Beach, South Carolina owned and operated by Marriott. I had my electronic device (tablet) stolen from my room. it was underneath my clothing and the cleaning staff went through my drawers …
As expected, Marriott has ruined the SPG brand. The points devalued overnight. I don’t have a preferred hotel brand anymore. Hilton burned their bridge 4 years ago, and now SPG and Marriott at the same time. I guess it’s time to start …
If I could give Marriott zero stars I would. I had THE MOST HORRENDOUS experience at their Atlanta Perimeter Center location. The reason I am reviewing the corporate office is because when I returned from a two-week stay from hell, I …
Courtyard by Marriott, Fenton St. downtown Silver Spring, MD: NOT the hotel to choose if you want to keep your sanity! I made a reservation via Orbitz for 12 nights December 12, with check in date December 14. I arrived in a hotel lobby in …
No care for dedicated employees or long-time customers. Completely allowed an Oklahoma Marriott employee to treat my family like we were interlopers rather than guests, they knew the employee lied about the exchange between us, and …
The Residence Inn by Marriott Pensacola Downtown is exceptional!!!
From the time Orlando (front desk staff) checked us in – to our departure a week later – everything was perfect! …
Marriott sees fit to robo-call people at 10:30pm EST . Let me speak for every human EVER… Dear Marriott, Whatever your recorded loudly speaking announcement is trying to sell me, I don’t want it, robo-Call’s are annoying and calling …
I have a son with special needs and staying places can sometimes be difficult for us. I want to share with you, that the general manager, Catherine Tunon was AMAZING!!!! She made our stay so incredibly comfortable. She sang, she danced. she …
Very nice location however the hotel has no M Club Lounge or Concierge lounge for Platinum Elite members. Also the front desk told me that since they don’t have an M Club I only had to pay 5 dollars for breakfast which is normally free …
If you have to cancel your hotel and it’s under 24 hours they will charge you the full amount or “No Show” fee, however it will not count as a stay or points on your rewards so in essence they take your money but don’t give you points for …
I had an unfortunate incident at the Springhill Suites by Marriott, in Roanoke VA. My room was cancelled without any notification. I arrived at 9pm and had nowhere else to stay. No assistance from the hotel staff. No customer service skills.
Please do not make reservations with Marriott with your rewards points with out double or triple checking . I am a platinum member which does not mean much. I got to the Westin Hotel in Phuket Thailand on 12/25/19 and found out that my …
3 minutes ago
Marriott’s reservation system has been a disaster since their poorly executed merger with Starwood last summer. They would have been smarter to keep the …
If I could give 0 stars I would, they preach about treating their employees well and this is a lie. The main corporate human resources allowed managers in a corporate managed property to harrass employees, make fun of their medical …
NIGHTMARE EXPERIENCE- Marriott Marquis Atlanta. WARNING – do not stay in room 4309. My husband got insect bites all over his bum, back and the back of his arms and legs while sitting on the sofa. We know it was a bedbug because the next …
I will no longer use Marriott because of the intrusive RoboCalls that I receive from them daily. I have been asked to be taken off their call list, but I continue to get them. Our relationship is now over!
I have been getting contacted, at least two times a week, concerning gift packages to Mexico which I have declined and this morning I talked with one of your reps that called again and told him that I had no interest in going to Mexico and …
A more detailed review to come but this is an accessible room that has no place to sit down in the shower-
father was robbed in the parking lot Christmas night. Called the police, got a case number and then called the front desk for guidance. The lady answered the phone and I told her what happen and asked what needed to be done with the case …
I received a gift card for a spa experience at the Ritz Carleton. The Marriott, the parent company, does not require the employees to be vaccinated for Covid and only on next Monday will require masks. I live in Florida where the Delta …
A null response does not appear to be available for some public review platforms and a numerically indicative star selection was not able to bypassed in the posting, here, read; Nor has anyone during my consideration of, informed me as to …
I mentioned my concerns to multiple managers and compared them to a Holiday Inn and they chuckled as if it were funny. The hotel director helped me with my concerns, only to deny it the next day and insinuate that I was a lair. I called …
I contacted Marriott Corporate about a stay at one of their hotels. Started great then went south. I ordered the stay for breakfast rate, this hotel was not really set up for breakfast and what they did have was not good and the room was …
I had a very bad experience at the Sheraton Bon Voy Niagara Falls. The carpet was filthy throughout the Hotel. After checking in, there were no towels or washcloths in my room. Mold in the ceiling in my room. The restaurant was not …
For several years, I have received numerous phone calls from Marriott International trying to get my business. In order to opt out of being called, they recommend to press “2” to be placed on the Do Not Call list. But that has not been …
We are part of the Marriott Rewards program but after our recent stay at the SpringHill Suites/Roanoke I don’t think that will continue. Our night there was our worst hotel nightmare come true. This was supposed to be a fun and …
Hello, this is a complaint. My name is Mrs.Bethel. I am staying at the Residence Inn
Upper Marlboro joint base Andrews. I have been staying at this Hotel since it …
I made reservations early I used Marriott points to stay at the Marriot Baltimore Inner Harbor for the weekend for my husband and I. I had requested early check; however, was told that may not be possible, so my husband and I checked in at …
I tried checking into town places suites chattanooga hamilton place area. I used my points to book my suite. I am a Bonvoy member 3yrs now, i was told I could not check in because my address is in the chattanooga area and that they had …
We checked into the Atlanta Evergreen Marriott Conference Resort at Stone Mountain state park the afternoon June 13, 2022 and parked our car in the parking lot. The next morning we went out to go to Stone Mountain park and found the back …
I share the same horrible experience with Marriott corporate! Never gave me my points and had 2000 excuses to screw me over and deny me my points!!
I recently booked a five day stay at the Marriott Camden Yards in Baltimore. I booked through Priceline. Upon arrival the hotel around 10pm they could not find my reservation and I had to wait at the front desk for at least 20mins while …
I have been calling Marriot Corporate for 3 weeks to discuss a terrible stay that I had in which my room was flooded and covered in mold. We were asked to stay out of our room on 2 days of the four day stay while maintenance came in to try …
HIYA! Marriott just canceled two reservations I made months ago in Syracuse NY for my son’s graduation. Literally, just canceled out of the blue and there are no rooms available within hours of Syracuse (cuz its graduation of course). No …
Late checkout benefit for elite members is a joke. More often than not refused by the individual properties.
Nuisance, Companies like this is the reason why we don’t give out 4 and 5 star reviews.They puposely refuse to unsubscribe us. They have disabled their unsubscribe button because they are low life.
When I booked Marriott for one night points and two nights paying cash $633. WHEN I CALLED BACK FOR CONFIRMATION EMAIL AND ASKED FOR EMAIL… The SUPERVISOR ON THE PHONE SAID ITS $790?!!!! HOW THE HELL THE PRICE CHANGED WITHIN LESS THAN …
Fairfield by Marriott, Missouri City, TX
I was very impressed until I received an email at 3am with a different rate amount that what was on my confirmation. They increased the charge from 109 a night …
Needed to cancel a reservation when my 23 month old toddler and I both diagnosed with Covid. Despite being Titanium and lifetime Platinum, Marriott told me too bad…pay the full amount. …
I booked 2 rooms at the Saddlebrook New Jersey on Friday August 12th for a wedding. Room 717 and 709 was the worst room I had ever seen in a Marriott hotel or any other large hotel chain. The rug in the room was all frayed and torn/the …
Marriott Bonvoy customer service is non-existent. I’ve been trying to update my email (changed jobs) for the last 90 minutes +. They did an auto call-back, I answered, and they hung up. I’ve made several calls and keep following the …
For the past 6 months I’ve received multiple marketing calls daily from Marriott hotel. Each time I block the number and the next call is from a different number. I’ve called corporate headquarters and was told there’s no department that …
Marriott PHL Airport
Beyond unprofessionalism!!! …
I stayed at the renaissance Toledo Marriott and they double charged me for a room I stayed in one night! I understand mistakes happen. I reached out to the manager Alexandria Ridley in which she responded with one email saying I checked in …
Greedy, lazy, and horrible. Calling corporate is a joke because the first thing they do is blame the hotel and say its out of their control HOW??!?! IT’S A MARRIOTT. I was charged twice they tried to blame the bank. My card was ran again …
This is a review (read: complaint about the Marriott Store). I ordered a mattress and linens from the store weeks ago. I received the linens right away, but the mattress has become a huge headache. They ship or drop ship from the …
If I could leave no stars I would. I’ve had several cases open about my cancellation and now to find out my card was charged not only for my cancellation fee but also for the entire stay totally $1500 for 2 nights. Once on the phone with …
I have never been so unhappy with Marriott Hotels in all the years we have stayed with them. Recently they have acquired the pass the buck approach. No one seems to really want to help or take responsibility. You can’t keep posting rates …
Clean comfortable lounge with very friendly staff. I was in between two Sunday meetings and dressed very “Sunday”-ish and decided to come to the lobby to work a couple hours. The cafe and restaurant were both closed but the young guy at the front desk got me a cup of hot coffee and was very accommodating. Loved the experience here.