Marshall County Gas District is a natural gas utility with a transmission and distribution system. The transmission system consists of 85 miles … See more
WHY IN THE YEAR 2017 DO WE NOT HAVE A WEBSITE TO PAY IT ON?!?!?
This just reminds me of ole ‘Bama not moving towards the future ‘n all because it cost a little to make YOURSELF RELEVANT IN 2017.
After reading all the bad reviews. I thought this place can’t be that bad. Well just had to deal with them in person last week. And yes it is that bad. Very poor management.
Trying to get meter installed first time they said nobody called but I was there when pressure called in. They finally showed up after 55 hours on gauge. Then they wouldn’t hook it up because pressure dropped a little.i I had to pay for …
They turned my gas off for a late fee. Not the bill. A late fee. It was 20 degrees outside. I wish this place nothing good. I was out of town and had to get a power of attorney brought to them to get gas back on. …
RUDE EMPLOYEES!!!!! I have never had a great experience with these people! It is sad that our tax dollars pay their salaries! You are always treated as an interruption rather than a paying customer. The younger employees are the most …
Very poor customer service. At the desk and office. Ask to speak with supervisor but not there. Nobody likes to feel like they’re dumb and don’t know anything. Instead of arguing with the lady who said “her computer is reading my meter and …
My last month Bill was like $19. So Friday I get my bill and it is $90. I have go through heck trying to.get answers. Even in the past years I have never seen such a bill even in the coldest winter. I learn they recently installed a new …
I will be converting to electric as soon as I can. These people are rude and do not need to be in the customer service industry. They charged me a reconnect fee when my gas was not even disconnected. $30 dollars for a service they did not …
My mother in law had a terrible experience with Marshall County Gas about a month ago when a new chip was installed in her meter. I see also that another person had the same experience and her bill was also $90.00. That’s amazing that 2 …
We built a home during COVID and completed our build in 2020. I took the receipts from all the gas appliances to Marshall County Gas District and dropped off the receipts in order to get the gas credit on upcoming services. I was told that …
Always friendly at Albertville and guntersville location.
Terrible customer service and the lines are always busy but yet they want you to call them about the bill
Need to contact board on practices of the gas company . Please refer me to correct agency . Thank you
Mother just within the last 2 months passed away trying to survive and take on all these bill is a job wouldnr tree
WHY IN THE YEAR 2017 DO WE NOT HAVE A WEBSITE TO PAY IT ON?!?!?
This just reminds me of ole ‘Bama not moving towards the future ‘n all because it cost a little to make YOURSELF RELEVANT IN 2017.
After reading all the bad reviews. I thought this place can’t be that bad. Well just had to deal with them in person last week. And yes it is that bad. Very poor management.
Trying to get meter installed first time they said nobody called but I was there when pressure called in. They finally showed up after 55 hours on gauge. Then they wouldn’t hook it up because pressure dropped a little.i I had to pay for …
They turned my gas off for a late fee. Not the bill. A late fee. It was 20 degrees outside. I wish this place nothing good. I was out of town and had to get a power of attorney brought to them to get gas back on. …
RUDE EMPLOYEES!!!!! I have never had a great experience with these people! It is sad that our tax dollars pay their salaries! You are always treated as an interruption rather than a paying customer. The younger employees are the most …
Very poor customer service. At the desk and office. Ask to speak with supervisor but not there. Nobody likes to feel like they’re dumb and don’t know anything. Instead of arguing with the lady who said “her computer is reading my meter and …
My last month Bill was like $19. So Friday I get my bill and it is $90. I have go through heck trying to.get answers. Even in the past years I have never seen such a bill even in the coldest winter. I learn they recently installed a new …
I will be converting to electric as soon as I can. These people are rude and do not need to be in the customer service industry. They charged me a reconnect fee when my gas was not even disconnected. $30 dollars for a service they did not …
My mother in law had a terrible experience with Marshall County Gas about a month ago when a new chip was installed in her meter. I see also that another person had the same experience and her bill was also $90.00. That’s amazing that 2 …
We built a home during COVID and completed our build in 2020. I took the receipts from all the gas appliances to Marshall County Gas District and dropped off the receipts in order to get the gas credit on upcoming services. I was told that …