Founded in 1942, Marshall-Dekalb Electric Cooperative is a nonprofit organization that provides electrical services for residential, industrial and commercial applications.
| Thursday | 7AM to 4:30PM |
| Friday | 7AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 4:30PM |
| Tuesday | 7AM to 4:30PM |
| Wednesday | 7AM to 4:30PM |
10025 AL Highway 168, Boaz, AL 35957
company is caring and very understanding of others
Good service.
Like prepaid service
Very friendly service!
What a joke. I thought Alabama Power was bad!!!
not very friendly and don’t answer the phones
No alternatives.
Always friendly and I love the pre-pay option
NOT a fan of the inside night deposit. Many do NOT like to get out, aren’t able to get out. Why on earth would you put it inside????
I’ve heard from MANY that aren’t happy with it
Nice building with nice people. The woman in charge of new customers & getting them set up is pretty rude and acts like she can’t be bothered.
We loose power like once a week and if it’s raining forget it your deffinatly loosing power for an hour or 2. I’m really sick of resetting clocks and recovering corrupt data on my computers
This is the worst light company in the Northeast AL region! When I had lights on w them, they were stuck up when you would go pay in person in the office, no smile, etc. Even when you bring your kids inside no friendlier either!
staff is rarely friendly.
i have actually stood “in line” when there is no one in the lobby until the only girl NOT working on the computer got off her phone long enough to let me pay my …
Unfriendly people working behind the counter can’t be bothered to close facebook long enough to help. Very annoying. I hate this company.
Marshall-DeKalb Electric Cooperative has the BEST employees and is so good to our community!! I just come back from the Youth Tour in Washington D.C. that the cooperative sponsors, and it was absolutely amazing and eye opening! I am so thankful for MDEC!!
I always love the smaller company atmosphere you usally get that more personal service , that alot people remember and cherish.
Every time I call that place for billing they never answer. I called 4 times today 2 times in the morning and 2 times afternoon. I finally had to just talk to that sweet lady operator. She helped but those younger girls needs to start doing their job and answering the phones.
I love MDEC, employees are helpful and nice and the linemen fix outages quickly. Thanks! I love the app and online services. I also think the after hours Kiosk is a fantastic idea.
Why are people on mub having light bills three to four hundred dollars a month cheaper than Marshall Dekalb. We are being rapped by crooks
Bought a house last April. Unfortunately my family got stuck with this power company. We have lost power about once a month the entire time we have lived here. We used to live in Boaz and got power through this company and never had any …
Awful heartless people. I called in tears not going to have a place to live and all we needed was our electric hooked up..the man was so rude as I’m crying to him and explaining that we won’t have a place to live.he said I Don’t Know what …
I used this power company for 2 years when I moved to Boaz, AL for college. I’ve never had an issue until now. Since I have moved out of my apartment I’ve been waiting on my deposit check back. So I called to check on it… just to find out …