Marshall Medical Center South

Marshall Medical Center South

Marshall Medical South is a modern 150-bed hospital that has stood at the core of its community for the past 60 years. From a lifesaving cardiac cath lab using interventional cardiology to the latest equipment for blasting kidney stones, Marshall South offers cutting-edge medical care not typically found in a rural hospital. Our newly renovated and expanded wellness center for patients and for the public is conveniently located. Staffed by our highly trained medical staff and physicians representing more than 25 specialities, our facility provides care for more than 40,000 emergency patients a year. Learn more about Marshall Medical South. Contact our passionate professionals today.

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Marshall Medical Center South Reviews ( 136 )

  1. My last visit to this facility was in 2006 when I was attending Snead State CC. In 2020 someone with my same first and last name visited their emergency room and somehow they managed to charge it on my profile. Sticking me with a bill for …

  2. I’d like to give zero stars but I cannot. I have to give one… Marshall South is the worst jokes ever. My daughter was scheduled for an 8:45pm MRI on her knee. With 3 kids we sat for and hr and saw nobody. Not one person. Couldn’t even …

  3. I HAD TO USE THE BATHROOM AND MARSHALL SOUTH WOULD NOT ALLOW ME TO… WHAT KIND OF HOSPITAL IS THIS THAT SOMETHING HAS TO BE WRONG WITH YOU BEFORE YOU CAN EVEN GET IN TO USE A MUCH NEEDED BATHROOM

  4. I’ve been there several times. Big mistake .Some of the staff there are arrogant. Especially the doctor treating me. He couldn’t answer any of mine or my wife’s questions .

  5. Worst place I ever been to they charge you when they don’t know what’s wrong they just tell you stuff and charge you for it. They even miss dicnose my son my family calls it the death place people go in half come out if lucky others die my mom and dad would still believe they they done there job right the first time

  6. My sister woke up unable to speak. ER Dr said stress,took her to gadsden and was immediately diagnosed with stroke and hospitalized. I complained and they said they did everything right.REALLY!!!

  7. Worst medical facility I have ever been to. The ER was full of bums and obvious melingerers. I waited 5 hours and never saw a doctor. I was suffering from kidney stones.

  8. The only reason I gave it 1 star was because of the wait at registration for a test I was having done. The lady at the desk was super slow and there was a line of 8 people waiting

  9. Went to the ER I had a heart palpitation bad headache I found out two days before I go to ER I was pregnant I let them know they took my blood they didn’t do any ultrasound they can’t even Tell me my HCG level when I ask the nurse about the hcg level she’s said we did the urine text it’s come positive you pregnant worst experience

  10. I have been sitting here for 2 hours and the only thing they have done is put a wrist band on me. More people have been put in a room than I can count. THEY ARE HORRIBLE HERE. The only reason I’m actually giving them one star is so I can post a review about how crappy my experience has been.

  11. Worst run hospital on Earth.My mom is walking out today no discharge process.Nurses are ignorant all they say is “ask the doctor.”When you hit the nurse button, it takes forever to get help.One male nurse screamed at my mother.They are not …

  12. 5 hour wait!!!!! This ridiculous my father 63 come in with pain from head to toe barley able to walk and they couldnt get a room for him nkt just this time but multiple times before on averaged a 4 to 5 hour wait fir the emergengy room

  13. Wasn’t very well taken care of I went in with trouble breathing first question I was asked was if i smoked marijuana then he gave me a breathing treatment and told me nothing was wrong with me . turns out he wasn’t even a Dr he was a P.A ..I will make the 35 min drive to north next time! Wouldn’t recommend even taking an animal there

  14. There good but not all the nurses the late night shift ones are the best the day time ones are very mean! The emergency room is very good nice people and they are there to help.

  15. This Hospital Deserves No Star’s! The triage nurse’s are so unprofessional it’s rediculous, they sit around and gossip and ignore the real emergencies, I hope when they have to seek hospital care they get treated 1 million times worse, I’d …

  16. Had to wait in ER way to long when there were only 2 people ahead of me. 2 hrs. and still waiting………….. Still waiting going on 3 hrs. My review of 3 stars dropped quickly. Now 2 stars, because it seems they just don’t have any …

  17. Was sent to the ER with abdominal pains from the VA clinic in an ambulance. They took blood, did some xrays, gave me GI meds, but no CT scan. Told me it was a virus. Doped me up and sent me home. They ignored the high white blood count …

  18. Knew some one who worked there that got fired from the cafeteria for a no call no show. When she provided proof to hr and the manager was told there was nothing she could do because it was her word vs the manager. Also they’ve employed a …

  19. The people that work here are beyond incompetent, you’d be better off having kindergartners run the place. I’m dead serious it’s in your best interest to go someplace else if possible

  20. Nurses sit around playing on their cell phones. Are disturbed when asked a question. Have attitudes when prompted about helping or asking how much longer the wait is when nobody is in the lobby

  21. Please pray for my son who has covid. Well their PROTOCOL didn’t work out for Heath . So he passed away at 2:06 this morning. I wonder if it had been their son would they had broken PROTOCOL and tried ANYTHING ?

  22. My dad is here and I am very impressed with nurses. A special shout out to Kay and Kasie the day shift nurses. They have laughed with us as well as cried and prayed with us. These two have a heart of gold and their passion for what they do shines through!

  23. My wife her sister and my son have all been to Marshall County Hospital in Boaz. They have all received prompt quick Professional Care and depending on the urgency have left the emergency room and as little as 5 minutes I rate this Hospital …

  24. Mother had 3 trips to ER in 2 weeks and they gave her meds for a sinus infection. Today we drive to Huntsville and in few hours we find out she has a tumor on her brain.

  25. Don’t know what others were there for; but they saved my wife’s life. Went from ER to ICU , and then to the general floor as she has progressed. Very attentive staff, clean rooms, and competent Medical personnel. I am a recent Liver Transplant at UAB Birmingham and my wife is receiving that kind of care.

  26. The younger girl that work in the phlebotomy/lab on the lower level is the rudest woman I have ever dealt with. I was in to have my blood taken and when I walked in she snatched the paper out of my hand without saying a word. After that she …

  27. Absolutely the worst medical care facility in Marshall county. Charged a 19 year old girl who lives on her own with no insurance 1100$ to see a doctor for the common cold. How is anyone supposed to afford healthcare? There should really be …

  28. Go to the ER for vertigo bc it got so bad. They did several test and did nothing. They say it will run its course and go away eventually. That was in March!!!! Get a freaking $350 bill 5 to 6 months later for things my insurance doesn’t …

  29. The waiting area can be crowded during your visit. Due to over crowded waiting area there’s another waiting area in a different place not far away. Both waiting areas were very clean!! Mask mandatory upon entering.

  30. Took my Grama for nausea. The doc was rude, the nurses kept saying just a few mins. As the nausea initially given seemed to work. It took 4 hrs for anyone to return and finally discharge at 4 am. We arrived at 10pm by ambulance. The nurses were all at the station in the er cutting up and laughing. Acted rude if I asked what’s next

  31. If you liked being abused, this is the right place for you! If you don’t mind discrepancies in your medical records and outright discrimination, I would highly recommend having surgery here! They are great at abusing patients, …

  32. Maternity ward was very clean, friendly, considerate and attentive. Billing department also extremely professional. Most of all, Dr. Johnson OB/GYN and staff went above and beyond for me. I was so impressed with their services.

  33. The ER is the star here. The main hospital care seems to vary shift to shift, floor to floor. Facility is clean with a nice cafeteria. A bit of a disconnect with staff and too many Personnel/HR conversations overheard.

  34. Those managing this facility lack communication skills on a professional level. I myself am glad to know Huntsville Hospital has baught them out maybe they will improve the service standards.

  35. I went to the hospital because I thought I had broken my hand, thank God it was only a few fingers. I have a medical condition and can not were a mask, but told them I could were a shield and they Nurse at the front said that was fine. He …

  36. Horrible place! My 2 yr old was running a very high fever and having trouble breathing against my better judgement i took her MMCS because it was close . They said she was negative for RSV and flu and sent us home. She got worse so i took …

  37. I’ve had surgery in Birmingham, Huntsville and MMCS. I’ve never felt in better hands than I did today. Granted the doctor takes much credit but I felt as though I was in great hands today during knee surgery. Thank you all. …

  38. This hospital has the potential to be very good. Unfortunately many of the staff have hateful attitudes. Get a copy of your medical records. This will be a long process, for some unknown reason since they try to withhold your records. They …

  39. I had to take my daughter to the ER last night, I had stopped taking my kids there years ago because of the service and disrespectful way some of the Drs treated their patients. I had no choice last night, my daughter is 16 and has never …

  40. Two and a half years ago I would of given the 1st shift ER an excellent review. Last night makes me wish there were half stars available to give. Without going in to great detail, I was in (and remain in) respiratory distress. I was treated …

  41. I had bypass surgery on my leg at this hospital. My doctor name is Dr Willis he is great. The staff at the hospital was very nice. The nurse I had his name is Dan he was very caring and did everything he could to make me feel comfortable.

  42. The worst exsperience in the emergency room. Found out I was pregneat and they put on my paper missed abortion. The lady that did the ultra sound was very unprofessional. I couldn’t know the results but she went next door and discussed it …

  43. The most god awful hospital I’ve ever had the displeasure of being at. They were awful to me when I was in labor with my son. Then when I took my mother in law up there because she was having symptoms of a heart attack, they again, proved …

  44. Hospital is very nice and surprisingly very quiet! I appreciate the services and how nice the nurses and doctors are! For someone who always has to be in the hospital scene of things, this hospital was quite refreshing! Got my will lab work done quickly and efficiently, plus wasn’t stabbed more than once! Lovely nurse! Thank y’all!

  45. My daughter has been there for two weeks. This is the the worst patient care I have ever seen. She is on restricted diet and food service sends expired products often. Aides and Nurses don’t seem to give a care what is going on. …

  46. I spent 12 days there in July 2017 with pneumonia and sepsis. I received excellent care. I had never had such excellent care by nurses. I was very pleased. I also had a hysterectomy this past summer. Could not have been more pleased! I highly recommend.

  47. My 85 yo mother was seen twice in the ER at another hospital in 3 days because she kept fainting/falling. Both times they just sent her home & told her to exercise to build up her stamina. The 3rd time, she fainted we took her to Marshall …

  48. Husband came in after going to family doctor and being told to go straight to the hospital. Nurse was very nice. But staff up front entrance was very rude and hateful. And even after my husband was sent from family doctor to hospital their was no one in the waiting area and the wait time is still pending.

  49. Do not use Dr Downs, trust me you will be treated as if your health issues and time are of no concern to him and his staff. Especially from Dr Downs and his male receptionist. I was there to find out if I have cancer or not. And was running …

  50. I have been to the ER multiple times, most recent with a dislocated shoulder. The staff was very attentive, and I have to say the nursing staff and doctor did a wonderful job setting my shoulder. Special thanks to Chris, Craig, and all the nurses that helped me while I was there.

  51. I had gone into the emergency room after being sent there from work because I was doubled over in pain. 2 other in the waiting room, still took an hour for me to get into a room then another 30 minutes just for a nurse to come in, never saw …

  52. My husband was here for a CT Scan . Total disregard for patients time . Appointments are a joke. Very poorly managed. Waited one hour and ten minutes for a scan that took approximately 5 minutes. We were late for his Doctor appointment due …

  53. My son was in a car wreck and we have been sitting 8n the waiting room for 3 and a half hours. I don’t need a room I need results and x-rays done. This place let’s 3 people that came in after us go before us. 1 worked her so she got to go …

  54. Lady at the front desk was on her phone and didn’t even look up at me.
    I have already heard what two people are here for bc she’s so loud. One girl is here bc she’s bleeding losing her baby and the lady came out and said “where are …

  55. Arrived at the ER at 10:30 it is now 2:06 and I have yet to see the doctor. Nurses are extremely rude. When asked what the wait is about we were told “you can leave if you want” which is very unprofessional, we wouldn’t be here if we were …

  56. Took my wife to the emergency room. Was happy to see that there were only 3 people ahead of us! We arrived at 6pm. We didn’t get called back until midnight! We left with no answers at 2 am. The staff that were at the front desk when …

  57. They don’t even deserve one star. Nurses constantly are popping attitude. Front desk in emergency is constantly rude. You can be sitting in your room for hours calling for simple things, and you’ll hear your “nurses” outside the door …

  58. They made a kid that’s probably not even 5 years old that was bleeding and the blanket that the parents had was covered with blood stains from the child bleeding and there was a pregnant lady that was here and she said she was bleeding severely and she was here for 3 hours jus sitin here in the lobby

  59. I worked in the cafeteria last year and I am still traumatized from it. The chef is a total creep and would touch me and my coworkers around my age. He would ask us for hugs even after we’ve said no many times. I left because of this. I was …

  60. Horrible a very close friend of mine was brought by ambulance 🚑. We get there he is already in a room she say he wasn’t she was very rude, disrespectful and just cold. If you are going to work in a medical field you need to have respect, remorse, and just plain manners! I give this hospital 🏥 a 0 . …

  61. I had to take my wife Harley in for an ovary issue, she was having severe pain. She ended up needing emergency surgery. The staff made sure everything went as smooth as possible. All of the nurses, doctors, and staff were so cooperative, …

  62. This hospital is a disgrace. I brought my 18mo daughter here to be checked out & within minutes of being in the door you want to leave.
    Once we got an actual room and sat down, we realized there was blood ALL OVER …

  63. Just walked into the emergency room at 11:00 am, there was only two people waiting in the lobby to be seen and the receptionist told me and one more that it would be a NINE AND A HALF HOUR wait! …

  64. The ER is terrible!! The rude black headed girl.. talking to someone, like they where the scum of earth! I mean, this place is a joke… unprofessional, inconsiderate, and rude ppl.. I would never come to the ER here unless I planned on passing away… MMCS very very disappointing, I expected alot better..

  65. The worst hospital you could possibly go to. Take the extra time and go to arab, huntsville, or birmingham. We saw a toddler, no older than the age of 5, with her head busted and the mother freaking out and father holding her in a bloody …

  66. there are nurses there just to get a paycheck. Some of them are very unkind and doesn’t care if you live or die. I was taken to the ER because of passing out and I was pushed over to one side and was left for death. They took a lot of people back that had that just card in.

  67. Worst hospital in the world. Would never take anyone there. Someone could be dying and they wouldn’t know or care!!! Pitiful employees.
    Highly DO NOT recommend. Especially the lady up front

  68. Most aweful people and place ever even if I was I was literally dieing I wouldn’t go here and definitely wouldn’t take anyone else to be honest the whole place needs to be shut down and all the people there should lose there medical license …

  69. Terrible, came in crying because my shoulder, collapsed in the parking lot because of pain, couldn’t walk because itwould just cause pain throughout my entire body, the front desk receptionist came outside and said “you’re going to have to …

  70. I came in through ambulance because I was gasping for air and having chest pain. Ambulance put in a iv. I was tachycardic, high blood pressure at one point, and high heart rate (around 130-150) in the ambulance and at hospital. When I got …

  71. My sister just had her 4th c section and tubes tied which her doctor said was very high risk and would take longer than usual to heal. Surgery went smoothly but the only available translator there did not specify what was occurring during …

  72. Came to this hospital ER and did not have to wait long. The staff was attentive to your needs and the doctor listened and truly seemed to care, humble . The staff to help the hand was polite and generous as well.

  73. Take the time to travel to better facility for care. Had a cyst lanced ,drained and packed last night. They lost me for four hours, marked me as eloped patient. Found me in an area they locked off and accused me of somehow gaining entry , …

  74. January 17/2023 we were in the Er @ Marshall Medical Ctr South for 10 hours . Yes I know that is a long time but they had a full house all rooms were full ambulances lined up at the ER doors the waiting room up front was so full .& the …

  75. I had to have an outpatient procedure done yesterday and every person that I came into contact with was so insanely nice and accommodating! I was super nervous and it eased my nerves to have such great people around me. The process was fast and professional and I just can’t say enough good things about my experience.

  76. I had a terrible kidney infection and the pain was making me spasm and made communication very difficult. My cousin drove me and she was still dirty from work, I mean we probably seemed like a couple of dirty wack jobs but they treated us …

  77. My child was seen for Lab work and X-rays yesterday and today and the ladies working in that area are absolutely wonderful!
    Especially the technologist in the lab. She went above and beyond to make my …

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