Minimal effort in resolving issues. Disrespectful when asked to explain situations and 9/10 her response to a question was “I don’t care, I did all I had to do.” Unfortunate representation of Marshalltown kind.
the website to make online payments never works they should improve, they always ask for payment amount in the last invoice and the account never appears is terrible
I’ve lived in a few different states, from little town’s to big cities. This company is on top of the list for their accomodations to the city & its residential clients. A company that’s always very respectful towards M’towns people’s. And …
Wonderful. In till I moved and wanted it out of my name. Call March 13 to get it shut off Friday the 17.. I called back March 28 they told me it has to be in someone’s name before my name will be taken off. So I have to pay 2 or 3 extra …
Great ladies working in the office! They were very understanding when my client’s went in to pay their water bill after receiving a shut off notice. We explained the situation, that their rep payee hadn’t paid their water bill, and they …
Anyone want to complain about”extras” not working or service abiding by policy? Rest assured Marshalltown water is super quality and very low cost compared to some Iowa localities. I would not take this service for granted, seriously. I …
Marshalltown water works was supposed to put flyers out letting people know they were shutting the water off and they did not, right in the middle of my shower they shut the water off and said they put a flyer on my door at 7 letting me …
Minimal effort in resolving issues. Disrespectful when asked to explain situations and 9/10 her response to a question was “I don’t care, I did all I had to do.” Unfortunate representation of Marshalltown kind.
the website to make online payments never works they should improve, they always ask for payment amount in the last invoice and the account never appears is terrible
I’ve lived in a few different states, from little town’s to big cities. This company is on top of the list for their accomodations to the city & its residential clients. A company that’s always very respectful towards M’towns people’s. And …
Wonderful. In till I moved and wanted it out of my name. Call March 13 to get it shut off Friday the 17.. I called back March 28 they told me it has to be in someone’s name before my name will be taken off. So I have to pay 2 or 3 extra …
Great ladies working in the office! They were very understanding when my client’s went in to pay their water bill after receiving a shut off notice. We explained the situation, that their rep payee hadn’t paid their water bill, and they …
Anyone want to complain about”extras” not working or service abiding by policy? Rest assured Marshalltown water is super quality and very low cost compared to some Iowa localities. I would not take this service for granted, seriously. I …
Marshalltown water works was supposed to put flyers out letting people know they were shutting the water off and they did not, right in the middle of my shower they shut the water off and said they put a flyer on my door at 7 letting me …