Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Horrible hospital should be shut down my wife’s cousin took her baby here that was constantly having seizures and they said she was okay and sent her home still to this day she is in a DIFFERENT hospital getting treatment.
The sleep center here is terrible at keeping in contact. I had my initial sleep appointment in early October and then did the at home sleep study on November 2nd. I had to call them in December to get my results. They scheduled me for …
Our son was taken to MRH by squad after he was found passed out on the bathroom floor with blood all over his face. The ER Dr told us he got up out of bed to quickly & it caused him to pass out. We were not happy with this diagnosed so we …
Fast attention when my mother suffered a hip injury – was in a triage room immediately. Nurse came out to the car to help her out and into a wheelchair and was so patient and caring with her. Doctor was to-the-point and professional when …
Caring and competent medical, surgical, and staff people. Officially recognized as one of the top hospitals in the country for cleanliness and infection safety. Caring local-pastor chaplain staff. …
Took my best friend to the hospital, since she’s 11 weeks pregnant and told them she was 11 weeks pregnant, told her she’s only 8 and then she asked how did she know she was pregnant? Uh , from a pregnancy test? Was told she wasn’t pregnant …
I’ve taken two of my boys to the convenience clinic in the past week. Both experiences were very positive with short wait times and very friendly staff, including Wava, the CNP. They were all very kind and helpful with very clear …
We visited the ER last October for a severe case of croup. On a good note were in and out in about 45 minutes. However, I wish they would implement a 24 hour pharmacy within the hospital as there aren’t any within 25 miles of the hospital. …
The worst hospital on the face of this planet. In all my years they have never improved anything other that the LOOK OF THE BUILDING. They misdiagnose patients, keep patients waiting, i have witness them make someone in the middle of a …
This urgent care is the worst place To go when your sick they won’t give you the medicine you need they actually asked my if I wanted to test or treat my daughter for strep a week ago we were there over two hours came out negative then I …
I went to see Erin m mcIntosh and she was very rude. The kind of rude when it’s in your body laaungage and tone of voice. She kept repeating the same thing over as if I was an idiot. I asked my child a question and she answered for him. She …
Mary Rutan Hospital is a JOKE!!!! I went to the ER for severe belly & back pain. Waited over an hour then had to use the restroom. After using the restroom, I waited even longer then decided to ask how much longer it would be & was told …
I was seen at the ER on 3/25/18 and received outstanding care! I was in an examine room almost immediately and seen by nurses and a doctor (Dr. Mackey) within minutes. They provided excellent care and arranged a transport and Direct Admit to OSU Ross Heart Hospital in a very short time frame. Thanks!!
I had an emergency appendectomy at 2am on Sunday Feb 22 and The ER was fantastic. They treated me with such good care. The ER Staff was very professional and the Doctor and Nurses was way above average. I went in at 1130pm Saturday night and was out the door Sunday at 9 AM. Thank You Mary Rutan ER!!!
been here for four hours. just saw doc finally but still waiting on tests to even begin an then start the next process. not sure what to say but this isn’t going well at all!!!!!!!!!!!!
This place is a joke! Went in with a stomach virus and they gave me a couple pills to “stop” vomiting and diarrhea. I still couldn’t stop vomiting and they sent me away saying, “it’ll have to run it’s course”. They had no problem sending …
Don’t expect to get treated like a person. Or get an accurate diagnosis and treatment. You can expect a bill that will make you cry though. Go to Urbana or Lima.
Doctor, yelled at my fiance, messed up my knee and back and say they wanna give me Tylenol when my fiance could do that for me! Now, I gotta deal with a $5000 bill for no reason. DONT go to this hospital ever! Marysville is way better!!
I, went to MRH, on several occasions with horrible pain under my rib cage. Each time I was very rudely treated or treated like a child and rushed out the door.A little over 2 yrs ago i, went for the final time and i, was put under the care …
ER absolutely horrible 2 hours waiting in room and nobody checked in me or anything. Didn’t even give me a call button so was literally yelling help hoping someone would hear me.
Don’t plan on getting diagnosed right the first time! I went in with an issue and was told to come back because the doctor wasn’t sure if his diagnosis was going to fix it! So I went in later that night after same symptoms occurred and had …
Just wanted to give a great big kudos to all the girls at the cardiology dept. thanks for all the attention and helpful advice you have given to both my husband and i in finding out exactly what might be his problem and fixing it.
Thanks again for making our experience a little less painful and a little more enjoyable!
DONT EVER GO HERE!!! Go ANYWHERE ELSE BUT HERE!! THEY PROFILE PATIENTS THAT ARE IN LEGITIMATE PAIN AND TREAT THEM AS DRUG ADDICTS!!!! First off this place is extremely unprofessional as well as a major joke. I’ve been here multiple times in …
The staff complained the whole time. I sat here for more than two hours listening to them say they were overwhelmed. If you cant handle your job don’t come in here asking me if I’m employed.
If I could give a zero star rating I would. Not once has this hospital been helpful for anyone in my family in an emergency situation. And when you have to look around the ER floor to find staff to help a patient then there is a serious …
This hospital is and always will be a joke. I’ve had numerous bad experiences over the years. Eventually I gave up and haven’t been back in a long time. The other night my father wasn’t doing well at all he has symptoms of strep and took …
No compassion from the ER staff, and it felt like they were trying to get me out of there as fast as possible. They cut a lot of corners and did not fully do their jobs. I was essentially the only patient in the ER as far as I could tell …
I’ve had 2 surgeries this week..wanted to give a shout out to all the nurses antithesisiolgist Dr Perera and Dr B genaral surgeon..thank you for all the hard work you do..you guys were amazing.
I went in sick as heck and the Dr I seen did absolutely nothing… needless to say I put in calls to management and joint commission…the worst treatment possible
Extremely disrespectful nurses, joke of a doctor, hours of operation for Post-Er services respect nobody’s time. An urgent care with the right equipment would have been much easier for everyone
Again this hospital fails. Why they are even open suprises me. Might as well be a bunch of Dr. offices in it, cause this hospital cant do anything for anyone if it is serious they are not capable of treatment and transfer more people to …
Terrible terrible experience. Lack of care of patients in general, scheduling appointments with other locations unnecessarily far away from home despite there being appropriate physicians nearby. ALL THEY WANT IS YOUR MONEY
The health care workers and first responders here are very professional, kind, courteous and helpful individuals willing to go out of their way to help you. Very clean and sanitary hospital. They check your temperature upon entering and mask wearing is enforced
Most of the ppl that work there are just super rude. Every time I have to go there you will wait and wait. So I just have to go out of town if I have to go to the ER.
This place’s billing department must be part of some sort of racketeering scheme. They billed by insurance for some bogus medical code for outpatient labs. They refused to return my phone calls or the phone calls of my insurance company. I will never go back to their the hospital or an associated clinic.
Had my baby here, very nice and feels like I knew some of the nurses for a long time they are very dedicated people may not be top notch like Columbus but that’s for rich people I look for well caring people that love there job an they do …
Do not go to the hospital they do not care about their patients I took my child in there Where we sat in the parking lot for over an hour to get told no clue when we will even get seen do yourself a favor go to a real hospital! Even …
Terrible service, completely disrespectful, not honest. Girlfriend had TSS took them 3 hours to get a urine sample and didn’t run IVs or administer antibiotics. Sat for 15 minutes with buzzer going off before someone showed up. Wouldn’t take my dog here.
If I could give it 0 stars I would. Brought my ONE year old son here with a fever of 103 & waited in the waiting room for 41/2 hours. We need a childrens closer then an hour or two away because they do not care about their patients at all !!!!!
We had to go to this hospital system because our doctor moved to Bellfontaine. There is zero communication from the doctor to the patient or between the doctor and the hospital staff or the hospital staff with the caretaker that’s waiting …
I have had several surgeries and procedures at Mary Rutan Hospital and have been satisfied and pleased with all staff who worked with me and have received very professional medical care. I make use of the mycare portal to read the results …
HORRIBLE bedside manner & unwilling to listen. The front desk clerks are more like prison guards patrolling who is & isn’t allowed in. I understand the need for extra protocols during covid, but when someone comes in with an issue that has …
My mother came into the ER very sick with chest pains but they ran all kinds of test found out she had Covid there was one nurse demanded we all leave slam the door on the ER told us we had to leave the premises no reason to be so rude and …
I am not the type to complain but the nurses were spot on great the dr bedside manner was subpar I wasn’t there to be lectured on mold and it’s potential health risks I know my body and the reasons it does things when it’s supposed to be …
I’ve been to this hospital multiple times for various things and have had a great experience every time. The staff has never been anything but kind and caring. I live 30 min from it and have a hospital 5 min from my home but have driven the …
My family received care at the clinic in Urbana and had nothing but issues since becoming patients. My husband was to have a surgery with Kettering Health Network that was delayed because of testing at this clinic was not done properly. He …
This is one of the worst hospitals in the country. The doctors, with rare exceptions, are horrible. The nurses are rude and disrespectful. Never go here unless you’re forced to.
My son waited for more than 3 hours n the ER to be seen by a doctor. There was a shift change during his wait so no communication between doctors. When a doctor did show up he had no bedside manner. The ER nursing staff treated us with kindness. They seemed embarrassed by the circumstances. Avoid this place if you’re sick!
This place is horrible. There are a few doctors, nurses, employees who really do try to help. Mostly, though.. everyone is rude, mean.. they don’t care. I had open heart surgery at another hospital.. I had to come here for residual chest …
I would give this hospital less than one star if I could. We took my mother (who is 89) to the ER with chest pain and very very weak. She had been diagnosed with covid 7 days prior and we informed them of that as soon as we arrived. They …
I have had multiple awful experiences at Mary Rutan. The hospital is ran as a non profit and supported by donations. I think this is why there is no accountability for their staff having no bedside manner. I also think that the rotten …
This is, by far, the worst hospital in the world! The emergency room is a joke. There are a handful of nurses and doctors whom I respect very much. The lab is awesome. Aside from Mike, who is awesome, the radiology department is uncaring …
Went to the ER for a nasty painful infection. PA Hemmert and all the nurses were great. Very positive outcome. Lucky to have this hospital in Bellefontaine.
Going on 4 hours in the waiting room at the emergency room with severe chest pain, shortness of breath, and vomiting. I was brought in by squad and placed in the waiting room to suffer. Other less extreme cases have been called back. My heart rate is 156 currently (according to my watch and pulse ox monitor). This is ridiculous.
told me whatever was going was “just viral” and that I’m just gonna “have to get over it” only for me to go to urgent care a couple days later and after some chest X-rays, they figured out I had pneumonia. Don’t get me wrong, urgent care is …
The ER staff is friendly, but we waited four hours and still had not seen a doctor. No one even checked on us the whole time we waited. The pandemic is over and they still require masks even though the large cities do not. This hospital …
Horrible hospital should be shut down my wife’s cousin took her baby here that was constantly having seizures and they said she was okay and sent her home still to this day she is in a DIFFERENT hospital getting treatment.
Great care at Mary Rutan!
Super helpful
Great staff
seemed like it was a good place.
Visiting my two brother
Great hospital! Friendly & amazing staff!
Worst hospital in the world deserves 0 starts .
Takes sooo long to get you checked on
Nurses were very friendly and caring
Friendly staff and they get you in and get you on your way
The sleep center here is terrible at keeping in contact. I had my initial sleep appointment in early October and then did the at home sleep study on November 2nd. I had to call them in December to get my results. They scheduled me for …
Kind caring people. Always going above and beyond to give their best!
A friend went there and they totally did nothing accept sent her home in pain
Not allowed to be with my husband when he needs me the most. It is sad and this place has no respect for relatives or spouses.
The lab here is terrible. They are in a rush by having a wild disregard for obtaining accurate information.
Our son was taken to MRH by squad after he was found passed out on the bathroom floor with blood all over his face. The ER Dr told us he got up out of bed to quickly & it caused him to pass out. We were not happy with this diagnosed so we …
Fast attention when my mother suffered a hip injury – was in a triage room immediately. Nurse came out to the car to help her out and into a wheelchair and was so patient and caring with her. Doctor was to-the-point and professional when …
The billing department is an utter mess. They are very confusing and cannot give helpful or accurate information.
Caring and competent medical, surgical, and staff people. Officially recognized as one of the top hospitals in the country for cleanliness and infection safety. Caring local-pastor chaplain staff. …
Took my best friend to the hospital, since she’s 11 weeks pregnant and told them she was 11 weeks pregnant, told her she’s only 8 and then she asked how did she know she was pregnant? Uh , from a pregnancy test? Was told she wasn’t pregnant …
I’ve taken two of my boys to the convenience clinic in the past week. Both experiences were very positive with short wait times and very friendly staff, including Wava, the CNP. They were all very kind and helpful with very clear …
We visited the ER last October for a severe case of croup. On a good note were in and out in about 45 minutes. However, I wish they would implement a 24 hour pharmacy within the hospital as there aren’t any within 25 miles of the hospital. …
We got right in and I swear the doctors and nurses were highfiving each other as nurse would leave doctor walks in! Got treated and released!!
Always professional conduct from the employees, never have I ever had an unsatisfactory experience.
The worst hospital on the face of this planet. In all my years they have never improved anything other that the LOOK OF THE BUILDING. They misdiagnose patients, keep patients waiting, i have witness them make someone in the middle of a …
This urgent care is the worst place To go when your sick they won’t give you the medicine you need they actually asked my if I wanted to test or treat my daughter for strep a week ago we were there over two hours came out negative then I …
I went to see Erin m mcIntosh and she was very rude. The kind of rude when it’s in your body laaungage and tone of voice. She kept repeating the same thing over as if I was an idiot. I asked my child a question and she answered for him. She …
Mary Rutan Hospital is a JOKE!!!! I went to the ER for severe belly & back pain. Waited over an hour then had to use the restroom. After using the restroom, I waited even longer then decided to ask how much longer it would be & was told …
I was seen at the ER on 3/25/18 and received outstanding care! I was in an examine room almost immediately and seen by nurses and a doctor (Dr. Mackey) within minutes. They provided excellent care and arranged a transport and Direct Admit to OSU Ross Heart Hospital in a very short time frame. Thanks!!
Most departments are helpful and last time I was there for a 2 night stay I was on 4 th floor they where great people work there
I had an emergency appendectomy at 2am on Sunday Feb 22 and The ER was fantastic. They treated me with such good care. The ER Staff was very professional and the Doctor and Nurses was way above average. I went in at 1130pm Saturday night and was out the door Sunday at 9 AM. Thank You Mary Rutan ER!!!
Despite being terribly understaffed, the Crew of the ER are the most amazing people that exist!
been here for four hours. just saw doc finally but still waiting on tests to even begin an then start the next process. not sure what to say but this isn’t going well at all!!!!!!!!!!!!
This place is a joke! Went in with a stomach virus and they gave me a couple pills to “stop” vomiting and diarrhea. I still couldn’t stop vomiting and they sent me away saying, “it’ll have to run it’s course”. They had no problem sending …
Don’t expect to get treated like a person. Or get an accurate diagnosis and treatment. You can expect a bill that will make you cry though. Go to Urbana or Lima.
Doctor, yelled at my fiance, messed up my knee and back and say they wanna give me Tylenol when my fiance could do that for me! Now, I gotta deal with a $5000 bill for no reason. DONT go to this hospital ever! Marysville is way better!!
I, went to MRH, on several occasions with horrible pain under my rib cage. Each time I was very rudely treated or treated like a child and rushed out the door.A little over 2 yrs ago i, went for the final time and i, was put under the care …
Had excellent thorough service at the ER in August 2016. Medication was too strong however.
ER absolutely horrible 2 hours waiting in room and nobody checked in me or anything. Didn’t even give me a call button so was literally yelling help hoping someone would hear me.
Don’t plan on getting diagnosed right the first time! I went in with an issue and was told to come back because the doctor wasn’t sure if his diagnosis was going to fix it! So I went in later that night after same symptoms occurred and had …
Just wanted to give a great big kudos to all the girls at the cardiology dept. thanks for all the attention and helpful advice you have given to both my husband and i in finding out exactly what might be his problem and fixing it.
Thanks again for making our experience a little less painful and a little more enjoyable!
A good place to get help as long as its nothing serious. If so I suggest somewhere else. Friendly staff tho.
Visited their Urgent Care Convenience Clinic this morning and had no issues. Visit took about an hour and 20 mins start to finish, including lab work.
DONT EVER GO HERE!!! Go ANYWHERE ELSE BUT HERE!! THEY PROFILE PATIENTS THAT ARE IN LEGITIMATE PAIN AND TREAT THEM AS DRUG ADDICTS!!!! First off this place is extremely unprofessional as well as a major joke. I’ve been here multiple times in …
Very rude & unprofessional. Go anywhere else but here.
I had an amazing experience two hours in and out all said and done will recommend to any one needing medical care
The staff complained the whole time. I sat here for more than two hours listening to them say they were overwhelmed. If you cant handle your job don’t come in here asking me if I’m employed.
If I could give a zero star rating I would. Not once has this hospital been helpful for anyone in my family in an emergency situation. And when you have to look around the ER floor to find staff to help a patient then there is a serious …
This hospital is and always will be a joke. I’ve had numerous bad experiences over the years. Eventually I gave up and haven’t been back in a long time. The other night my father wasn’t doing well at all he has symptoms of strep and took …
Giving a two star only because the Labor and delivery department is the best. Other than that, do not recommend this hospital to anyone.
No compassion from the ER staff, and it felt like they were trying to get me out of there as fast as possible. They cut a lot of corners and did not fully do their jobs. I was essentially the only patient in the ER as far as I could tell …
I’ve had 2 surgeries this week..wanted to give a shout out to all the nurses antithesisiolgist Dr Perera and Dr B genaral surgeon..thank you for all the hard work you do..you guys were amazing.
I went in sick as heck and the Dr I seen did absolutely nothing… needless to say I put in calls to management and joint commission…the worst treatment possible
Here I am sitting in the er..waiting for 7 hours.. ridiculous
Extremely disrespectful nurses, joke of a doctor, hours of operation for Post-Er services respect nobody’s time. An urgent care with the right equipment would have been much easier for everyone
Again this hospital fails. Why they are even open suprises me. Might as well be a bunch of Dr. offices in it, cause this hospital cant do anything for anyone if it is serious they are not capable of treatment and transfer more people to …
Wouldn’t keep me overnight despite being unable to breath due to lack of insurance. 0/5 worst doctors in the universe.
Terrible terrible experience. Lack of care of patients in general, scheduling appointments with other locations unnecessarily far away from home despite there being appropriate physicians nearby. ALL THEY WANT IS YOUR MONEY
The health care workers and first responders here are very professional, kind, courteous and helpful individuals willing to go out of their way to help you. Very clean and sanitary hospital. They check your temperature upon entering and mask wearing is enforced
Most of the ppl that work there are just super rude. Every time I have to go there you will wait and wait. So I just have to go out of town if I have to go to the ER.
This place’s billing department must be part of some sort of racketeering scheme. They billed by insurance for some bogus medical code for outpatient labs. They refused to return my phone calls or the phone calls of my insurance company. I will never go back to their the hospital or an associated clinic.
Had my baby here, very nice and feels like I knew some of the nurses for a long time they are very dedicated people may not be top notch like Columbus but that’s for rich people I look for well caring people that love there job an they do …
Do not go to the hospital they do not care about their patients I took my child in there Where we sat in the parking lot for over an hour to get told no clue when we will even get seen do yourself a favor go to a real hospital! Even …
Terrible service, completely disrespectful, not honest. Girlfriend had TSS took them 3 hours to get a urine sample and didn’t run IVs or administer antibiotics. Sat for 15 minutes with buzzer going off before someone showed up. Wouldn’t take my dog here.
If I could give it 0 stars I would. Brought my ONE year old son here with a fever of 103 & waited in the waiting room for 41/2 hours. We need a childrens closer then an hour or two away because they do not care about their patients at all !!!!!
We had to go to this hospital system because our doctor moved to Bellfontaine. There is zero communication from the doctor to the patient or between the doctor and the hospital staff or the hospital staff with the caretaker that’s waiting …
I have had several surgeries and procedures at Mary Rutan Hospital and have been satisfied and pleased with all staff who worked with me and have received very professional medical care. I make use of the mycare portal to read the results …
HORRIBLE bedside manner & unwilling to listen. The front desk clerks are more like prison guards patrolling who is & isn’t allowed in. I understand the need for extra protocols during covid, but when someone comes in with an issue that has …
My mother came into the ER very sick with chest pains but they ran all kinds of test found out she had Covid there was one nurse demanded we all leave slam the door on the ER told us we had to leave the premises no reason to be so rude and …
How can you trust a hospital, if their internet don’t even work!! THIS IS BY FAR THE WORST HOSPITAL IVE EVER BEEN TOO!! Just trash!
I am not the type to complain but the nurses were spot on great the dr bedside manner was subpar I wasn’t there to be lectured on mold and it’s potential health risks I know my body and the reasons it does things when it’s supposed to be …
I’ve been to this hospital multiple times for various things and have had a great experience every time. The staff has never been anything but kind and caring. I live 30 min from it and have a hospital 5 min from my home but have driven the …
Worst Hospital Ever I Went to the hospital for knee injury and all they did is exam and that is it no mri no pain meds all gave is ace bandage.
Went there for chest pain and they said it was allergies and sent me with over the counter allergy meds…later found out it was a heart attack.
I have had a heart attack and a pace maker put in they sent 3 people to the ER and left me sitting in the waiting room and I came for help
My family received care at the clinic in Urbana and had nothing but issues since becoming patients. My husband was to have a surgery with Kettering Health Network that was delayed because of testing at this clinic was not done properly. He …
This is one of the worst hospitals in the country. The doctors, with rare exceptions, are horrible. The nurses are rude and disrespectful. Never go here unless you’re forced to.
My son waited for more than 3 hours n the ER to be seen by a doctor. There was a shift change during his wait so no communication between doctors. When a doctor did show up he had no bedside manner. The ER nursing staff treated us with kindness. They seemed embarrassed by the circumstances. Avoid this place if you’re sick!
This place is horrible. There are a few doctors, nurses, employees who really do try to help. Mostly, though.. everyone is rude, mean.. they don’t care. I had open heart surgery at another hospital.. I had to come here for residual chest …
I would give this hospital less than one star if I could. We took my mother (who is 89) to the ER with chest pain and very very weak. She had been diagnosed with covid 7 days prior and we informed them of that as soon as we arrived. They …
I have had multiple awful experiences at Mary Rutan. The hospital is ran as a non profit and supported by donations. I think this is why there is no accountability for their staff having no bedside manner. I also think that the rotten …
This is, by far, the worst hospital in the world! The emergency room is a joke. There are a handful of nurses and doctors whom I respect very much. The lab is awesome. Aside from Mike, who is awesome, the radiology department is uncaring …
Went to the ER for a nasty painful infection. PA Hemmert and all the nurses were great. Very positive outcome. Lucky to have this hospital in Bellefontaine.
Going on 4 hours in the waiting room at the emergency room with severe chest pain, shortness of breath, and vomiting. I was brought in by squad and placed in the waiting room to suffer. Other less extreme cases have been called back. My heart rate is 156 currently (according to my watch and pulse ox monitor). This is ridiculous.
told me whatever was going was “just viral” and that I’m just gonna “have to get over it” only for me to go to urgent care a couple days later and after some chest X-rays, they figured out I had pneumonia. Don’t get me wrong, urgent care is …
The ER staff is friendly, but we waited four hours and still had not seen a doctor. No one even checked on us the whole time we waited. The pandemic is over and they still require masks even though the large cities do not. This hospital …