MAS Financial Services is an automobile finance company specializing in the financing and servicing of sub-prime automobile loans. We have 20+ … See more
I currently have my car financed with this awful company, and I am counting down the days until I never have to deal with them again. Their representatives are completely clueless, have zero customer service skills, and just seem to hate …
Worst Financial Services. Please don’t be stupid to get your car loan here!!
REGARDLESS if it’s a car you really like and you want to finance with them because you’ll be paying double the value of your car. Their non stop calls for …
Multiple HORRIBLE customer service experiences with their representatives. When I asked to speak to a manager or supervisor, the representative said no and hung up on me after being extremely rude. They also call you more than 5 times a day …
At first, this finance company didn’t trust me from financing my car, so they asked my dealer to place a tracker on my car just in case I cannot pay the car and are able to locate to repossess. My dealer said I will have it for 6 months and …
My family had two loans with this company.big mistake !! Had a problem getting the pay off amount with the first car & now I called dec 2020 to get pay off amount I was giving a (10day pay off) amount I paid it now two weeks later I’m being …
I would highly suggest finding another loan company than these guys. I second all the one rated star reviews below. From paying more than what the loan was for to extra surcharges that don’t add up even as they explain to u. These guys …
Usually people only leave reviews when they’re upset but unfortunately what everyone says about the company is true. I receive a “proof of insurance” statement threatening to tack on the cost of their insurance if I don’t provide proof of …
Never missed a payment and had two late fees, I got a full statement and the numbers don’t make sense. They added more into the total balance I owe. My payments increases so did my interest and I been sending payment to the date as agreed …
I wish I could give zero stars. This company is a nightmare. Every month they’re trying to pull more then original payment. We have an account set up just for bills. Every month our payment is sitting there, waiting for them to pull, but …
DONT GO WITH THIS COMPANY. This company deserves less then 1 star. Worse finance company I ever dealt with. They have been contacting me for the past week saying I haven’t paid my monthly instalment which has been paid for and I have the …
I just recently called in to tell them I was going to be late making the payment this month for I have the virus! Representative asked me if I can give the money to someone else? Really if i am in self quarantine! Then I was told I am …
Bottom line the worst customer service and I wish I could give half a star. They accost you once you return their calls. WARNING TO ALL FIRST TIME BUYERS. They have fees for phone payments and online payments are $8.95 added on top of …
RUUUUUNNN! If this is your only option for car financing, TAKE THE BUS. These people are the absolute WORST. Shady lenders who deal with Shady dealerships. You are better off riding a bike. Don’t be fooled they are doing you no favors …
I have had a loan with MAS financial services since June 2020. I’ve made all my payments on time and haven’t had any problem with them. I haven’t even had to talk to anyone on the phone except when I first got the loan. I assume this is how …
I’ve had MAS financial as the finance for my car for over 2 years now and haven’t had any problems. They are very understanding and help if I need anything especially Lisette and Rocio!
I am financing my car with this company and these reviews confirm how unprofessional, and nervy MAS Financial runs their company. I can confess I am usually behind on payments but I see there is no difference wether Im an outstanding …
I am a first customer and was told I’d get a welcome packet for my payments. I haven’t received it, I’ve called constantly for days and now my car payment is going to be late. They even called me and said to call ASAP! That would be great …
Worst place and people Ever! I never miss a payment and last month I did a deferred payment and today I get a call saying I owe 43$ in late fees.Hm I had a zero balance last month and made this months payment 3days later then my due date …
If I can give them 0 I would. I have supplied Dec page 3x and they continue to try and extort money from me for “insurance” even though I have been covered since day 1. Anyone looking for a class action, let me know. This can’t be legal.
I would give this zero stars if I could. There is an $8.95 charge for online payments on their site. There is no account access to know how much you owe on your account. They consistently charge you late fees without notifying you therefore …
Very rude and they are very racist , don’t finance through this company if you’re African American they will treat you wrong but give Hispanics chances after chances on paying their payments
This is the absolute worst financial institution. They will refuse to provide information on your vehicle to assist you in facilitating a sale. I lost out the first go around because MAS refused to provide me with all the details I needed …
Thier statements all you would get is balance no kind of break down with a daily interest charge allways made payment with $45 dollors over emails are a joke never received a reply from any body not even from.the higher ups Thier staff …
This is the worst finance company I’ve ever dealt with.
They made mistake and when I make payments online, they apparently used the incorrect acct #, I ended up having credit on my bank acct more than 1k, when I …
Worst company I’ve dealt with. They are charging me for insurance that I already have. My broker has sent several copies and they keep on saying the haven’t received anything. You call customer service and they hang up on you. Stay away from this company. Instead of MAS financial they should be called B’s financial.
Well i mailed in a money order for auto loan at the US POST OFFICE but they say the did not receive but it was made out to MAA FINANCIAL so i called western union and it was cashed … Each timevi try to pay with my VISA CARD IT WONT LET ME …
I bought a car and this company knew the dealers were auto frauders because I let them know car had trouble 3days after I purchased it. Told me they called them to fix problem I believed they were in on the fraud.
Rudest people I’ve ever met. Practically useless and always have so much attitude for no reason. I ask for basic information and they laugh in my face and give me attitude. Horrible place to have to work with seriously lol.
Very rude……. they consistently call my husband even though I have asked for me to be main contact. Their response was if you would answer I wouldn’t have to call him, however there was NO incoming calls from them on my phone.. they …
I would actually want to leave,no stars. They are down right theives. Every woman that has ever answered a phone for their customers is: rude, disrespectful, impatient, antagonizing, childish, ignorant, lacking, inept, sassy, challenging, …
It’s funny how I get on here and see one Stars for this company I give this place five stars they’ve been nothing but good to me very courteous and helpful. Especially my experienced today with getting help from one of their workers Noelia …
I wish I could give them 0 stars, this is the most crooked disrespectful company I’ve ever dealt with. The women that answer the phones are nasty, rude, and mean, and talk to you like they’re better than you. I can’t wait for this company …
Check it out!
At first they tried saying I don’t have insurance on my vehicle, so my payment will be $200 over my regular payment, after a bit of arguing because I know for …
I’m not sure why there are so many bad reviews, I’ve had a wonderful experience while financing with them. I call on the phone, they are so welcoming and helpful. Especially since this is my first car purchase, it’s nice to have good …
Bought a car from a janky dealership. So
Of course the finance company is just as janky. Bought the car with the intention of paying it off in 6 months. Had already dropped almost half of the car’s …
I currently have my car financed with this awful company, and I am counting down the days until I never have to deal with them again. Their representatives are completely clueless, have zero customer service skills, and just seem to hate …
Worst Financial Services. Please don’t be stupid to get your car loan here!!
REGARDLESS if it’s a car you really like and you want to finance with them because you’ll be paying double the value of your car. Their non stop calls for …
Multiple HORRIBLE customer service experiences with their representatives. When I asked to speak to a manager or supervisor, the representative said no and hung up on me after being extremely rude. They also call you more than 5 times a day …
At first, this finance company didn’t trust me from financing my car, so they asked my dealer to place a tracker on my car just in case I cannot pay the car and are able to locate to repossess. My dealer said I will have it for 6 months and …
My family had two loans with this company.big mistake !! Had a problem getting the pay off amount with the first car & now I called dec 2020 to get pay off amount I was giving a (10day pay off) amount I paid it now two weeks later I’m being …
I would highly suggest finding another loan company than these guys. I second all the one rated star reviews below. From paying more than what the loan was for to extra surcharges that don’t add up even as they explain to u. These guys …
Usually people only leave reviews when they’re upset but unfortunately what everyone says about the company is true. I receive a “proof of insurance” statement threatening to tack on the cost of their insurance if I don’t provide proof of …
Never missed a payment and had two late fees, I got a full statement and the numbers don’t make sense. They added more into the total balance I owe. My payments increases so did my interest and I been sending payment to the date as agreed …
I wish I could give zero stars. This company is a nightmare. Every month they’re trying to pull more then original payment. We have an account set up just for bills. Every month our payment is sitting there, waiting for them to pull, but …
I send email after email asking for a payoff amount. I am getting a lawyer. By law they have to provide that.
DONT GO WITH THIS COMPANY. This company deserves less then 1 star. Worse finance company I ever dealt with. They have been contacting me for the past week saying I haven’t paid my monthly instalment which has been paid for and I have the …
I just recently called in to tell them I was going to be late making the payment this month for I have the virus! Representative asked me if I can give the money to someone else? Really if i am in self quarantine! Then I was told I am …
Bottom line the worst customer service and I wish I could give half a star. They accost you once you return their calls. WARNING TO ALL FIRST TIME BUYERS. They have fees for phone payments and online payments are $8.95 added on top of …
RUUUUUNNN! If this is your only option for car financing, TAKE THE BUS. These people are the absolute WORST. Shady lenders who deal with Shady dealerships. You are better off riding a bike. Don’t be fooled they are doing you no favors …
I have had a loan with MAS financial services since June 2020. I’ve made all my payments on time and haven’t had any problem with them. I haven’t even had to talk to anyone on the phone except when I first got the loan. I assume this is how …
They have a bad service, there are really un respectful. They always have have rude people calling you and they never help you on nothing.
I’ve had MAS financial as the finance for my car for over 2 years now and haven’t had any problems. They are very understanding and help if I need anything especially Lisette and Rocio!
I am financing my car with this company and these reviews confirm how unprofessional, and nervy MAS Financial runs their company. I can confess I am usually behind on payments but I see there is no difference wether Im an outstanding …
I am a first customer and was told I’d get a welcome packet for my payments. I haven’t received it, I’ve called constantly for days and now my car payment is going to be late. They even called me and said to call ASAP! That would be great …
Worst place and people Ever! I never miss a payment and last month I did a deferred payment and today I get a call saying I owe 43$ in late fees.Hm I had a zero balance last month and made this months payment 3days later then my due date …
If I can give them 0 I would. I have supplied Dec page 3x and they continue to try and extort money from me for “insurance” even though I have been covered since day 1. Anyone looking for a class action, let me know. This can’t be legal.
I would give this zero stars if I could. There is an $8.95 charge for online payments on their site. There is no account access to know how much you owe on your account. They consistently charge you late fees without notifying you therefore …
Very rude and they are very racist , don’t finance through this company if you’re African American they will treat you wrong but give Hispanics chances after chances on paying their payments
This is the absolute worst financial institution. They will refuse to provide information on your vehicle to assist you in facilitating a sale. I lost out the first go around because MAS refused to provide me with all the details I needed …
Thier statements all you would get is balance no kind of break down with a daily interest charge allways made payment with $45 dollors over emails are a joke never received a reply from any body not even from.the higher ups Thier staff …
This is the worst finance company I’ve ever dealt with.
They made mistake and when I make payments online, they apparently used the incorrect acct #, I ended up having credit on my bank acct more than 1k, when I …
Worst company I’ve dealt with. They are charging me for insurance that I already have. My broker has sent several copies and they keep on saying the haven’t received anything. You call customer service and they hang up on you. Stay away from this company. Instead of MAS financial they should be called B’s financial.
They helped me with my issues, when it’s about my car, and always get good conversation with any employee
I really appreciate the customer service and they made it easy financing the car. There always pleasant on the phone.
Well i mailed in a money order for auto loan at the US POST OFFICE but they say the did not receive but it was made out to MAA FINANCIAL so i called western union and it was cashed … Each timevi try to pay with my VISA CARD IT WONT LET ME …
I bought a car and this company knew the dealers were auto frauders because I let them know car had trouble 3days after I purchased it. Told me they called them to fix problem I believed they were in on the fraud.
Rudest people I’ve ever met. Practically useless and always have so much attitude for no reason. I ask for basic information and they laugh in my face and give me attitude. Horrible place to have to work with seriously lol.
Very rude……. they consistently call my husband even though I have asked for me to be main contact. Their response was if you would answer I wouldn’t have to call him, however there was NO incoming calls from them on my phone.. they …
I would actually want to leave,no stars. They are down right theives. Every woman that has ever answered a phone for their customers is: rude, disrespectful, impatient, antagonizing, childish, ignorant, lacking, inept, sassy, challenging, …
It’s funny how I get on here and see one Stars for this company I give this place five stars they’ve been nothing but good to me very courteous and helpful. Especially my experienced today with getting help from one of their workers Noelia …
UPDATE: If anyone is interested. I am filing a lawsuit against this crooked company. …
I wish I could give them 0 stars, this is the most crooked disrespectful company I’ve ever dealt with. The women that answer the phones are nasty, rude, and mean, and talk to you like they’re better than you. I can’t wait for this company …
Check it out!
At first they tried saying I don’t have insurance on my vehicle, so my payment will be $200 over my regular payment, after a bit of arguing because I know for …
I’m not sure why there are so many bad reviews, I’ve had a wonderful experience while financing with them. I call on the phone, they are so welcoming and helpful. Especially since this is my first car purchase, it’s nice to have good …
Bought a car from a janky dealership. So
Of course the finance company is just as janky. Bought the car with the intention of paying it off in 6 months. Had already dropped almost half of the car’s …