At Massachusetts Eye Associates, we offer specialized services to help every patient achieve their best possible vision. Our doctors are comprehensive ophthalmologists, optometrists and sub-specialty ophthalmologists from the leading eye care institutions in the Boston area.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
19 Village Sq, Chelmsford, MA 01824
As always A+
all went well
nice people nice place
Great experience!
I like customer service
Fast efficient and friendly!
Excellent care, courtesy and service
The staff was very kind and professional
Friendly,clean and fast service.
Excellent care and most informative.
Your staff is wonderful, knowledgeable, and extremely helpful.
Professional staff and very clean atmosphere
Efficient and always courteous care with Dr. Yi.
Kristen and Dr Calnan are a great team.
Grrat Service Dr David Yi is very dood
I love this place. Been going a long time.
Very courteous, efficient
Took their time
Very professional!Great at ANSWERING any questions. Great customer service!
Never a long wait, always professional and friendly staff.
Well planned and organized.
Very happy with the services performed.
Wonderful experience. The new Doctor is great.
I have great confidence in Dr Reichel Fortunate to have him as a Dr.
Always a professional experience, timely and pleasant.
Love it here! Always feel welcomed and love their frame selections
Great experience from reception thru the doc
Took me in early, the technician was very professional and friendly. Couldn’t ask for a better experience.
Dr. Yee examined and explain to me my current situation. The analysis was very helpful to me.
Thank Dr. Kim for having care me so many years. Appreciate Dr. Kim very much.
Great doctors and team shame about the 45 min wait.
Great staff! Both pleasant and professional.
Great service from all assistants and Dr. Ye
I’ve been going to Mass Eye Associates for a few years and have always found the staff friendly and helpful in both the Tewksbury and the Chelmsford locations. Last years they accommodated me during some acute issues with my eyes, even over …
always friendly and professional and just enough covid precautions!!!
I am Sorry to say that this place is getting worse now.I have been coming here for over 10 years.When you called their office staff is also very rude.They treat you with no respect.I am looking for new place.
My son had a routine eye exam appointment with Dr. Kong. He was taken in before he could sit down in the waiting room. The technician was very patient with him, checked his family history, and had him ready for the doctor. Dr. Kong took …
Worst glasses I ever had. Poor quality and hugely overpriced!
As always everyone was over the top polite and followed strict practices as far as Covid is concerned.
My daughter had new lenses put in her perfectly good one year old frames. We paid extra for non glare lenses. Well, they broke her glasses putting in the new lenses, offered an ugly substitute for no additional cost, but then we realized …
As usual everyone was great! Dr. Yi is always the pleasant consummate professional.
dr. ye is always very late for appointments then he rushes you through. I didn’t get my questions answered fully.
After discussing the cost of replacement reading lenses in my frames (only come …
Doctor John Constantine is the rudest medical “professional” I’ve ever dealt with in my entire life. He has absolutely no bedside manner and was flat out rude to me. He’s rough and basically pulled my head back when doing tests. I will NEVER go back to this eye doctor.
The staff here is tops. Dr. Yi is excellent and I total trust him with my eye health.
Great office visit! Staff so efficient and welcoming. Dr. Yi very informative.
My visit with DR BRUCE Bunker was great as always and that’s why i go to Mass Eye.I will miss him dearly when he retires .
Dr polinger was sokind and helped me understand injury I’m totally great ful my eye feels so much better
I needed new glasses. The process was easy. I have trusted Mass Eye Associates for 40 years.
I was really disappointed contacting this clinic. I waited two months to schedule an appointment for my two kids and one day before that, they called to reschedule for two more months!
Waited two hours for my appointment. They did not tell me it was an emergency appointment. I wanted a yearly check.
My first visit, everybody was friendly and helpful. Doctors seemed knowledgeable answered all my questions.
Staff are pleasant and professional. Dr. Yi examined my eyes thoroughly and explained all my conditions clearly
Should be called rude eye associates. Front desk is beyond rude and disrespectful. For members of a progressive medical profession, their customer service is stuck in the stone age and condescending. They don’t listen. I requested an appt. …
Staff are great and very patient driven, they care and it shows , felt a bit rushed with doctor
Totally pleased with the service and care provided by Massachusetts Eye Associates. Highly recommended.
The front staff were very polite and pleasant, as was the technician who saw me first. Dr. Bolliger however was very unprofessional, I am a single mother and had to bring my 3 year old with me and though my child was not touching anything …
I have been a long, long, time customer (40 years, since the 2nd grade). They are excellent but lack “bow ties”. Inside joke. You will be well served here.
Jenna Willard is very professional and competent. The staff is nice and the waiting time is short.
My mother was a patient and she switched to another provider due to the awful customer service at the Chelmsford location. She experienced rude and disrespectful service from the front desk who ignored any questions my mother had.
I had a good visit with Mass Eye. The staff and doctor were very pleasant and professional.
I took my mom to an appointment. The staff was very helpful and the doctor was professional. Thanks 😊 …
Professional, kind and thorough. Convenient location, easy parking. Addressed my issue and I would recommend their practice.
Untrained staff, the technician took my glasses, checked the script and said they were fine. How can they be fine if my vision is blurry? Now I have to pay out of pocket to see a real doctor who will actual conduct a real exam. Here the technicians determine your prescription, not the doctor. Waste of time and money.
You barely get to see the optometrist. The assistant/nurse? did my prescription. I told her it was too strong and my eyes were pulling. She dilated my pupils and I couldn’t see. When the actual doctor came in she said, yet it was …
I had an appointment at 8:30 in the morning. It was my first time there. I’ve been trying to call since 8 o’clock to cancel my appointment and the answering service is still on. I will not be going there ever. The service is horrible and someone should be answering the phone
Like Tom Brady, Dr. Kim went to University Of Michigan and is The Greatest Of All Time. …
The place is the best , the price is good the attendant Ana is so adorable, the doctor Viviane is the best of all, l have been there a 7 years . ❤️❤️❤️❤️
Very very rude operator. Don’t even call these guys, seeing them is a big thing. …
My appointment was cancelled because of the storm, they gave me two hours notice that it was cancelled. I called the next day to reschedule and the only appointments they could offer were 1.5 months out. That is extremely unethical. If a provider is that booked out they should not be accepting new patients.
Courteous, professional, knowledgeable staff. The tests and examination were thorough and all was accomplished in a timely fashion. I highly recommend this practice.
I got in and out quickly. Dr. Kong is very pleasant and professional and she always gives me a practical assessment of my eye health.
Always friendly staff, very professional & most importantly, I leave with confidence with Dr. Reichel and the staff. Could use more spacious waiting area.
Appointment on time, very good service, and good discussion with my Doctor. Cheerful receptionist.
I called to set up appointment with ophthalmologist and was told first available in May (in two month)! You gotta be kidding. Awful service!!!
If you are looking to get in and out in 15 minutes find another place, but if you want outstanding service with your vision this is the place. plan on spending 1 hour so bring something to read leave the kids at home and relax.
HORRIBLE STAFF! I called in March to schedule my “annual” visit with my eye doctor and was told “all doctors are booked until May.” I explained that I am having a problem with my left eye (which I have been in a couple of times over the …
Each visit has been handled professionally and on a timely basis. The staff are pleasant and the doctor is professional with a serious demeanor.
Not much of a selection for kids. Also takes 5 weeks for glasses to come in. Thank goodness my child has a lazy eye that needs correction. Feel bad for people who need to have glasses to see & order from this place.
Awesome staff. Very helpful, knowledgeable.Dr Yi is extremely professional and has a personal demeanor that puts you at ease immediately. Great experience.
I’ve been a patient for several years. This appointment was a quick test and I was taken on time. I was in and out in 45 minutes. I have additional testing next week. While waiting for my testing, I overheard one of the staff waiting on a customer to be a little abrupt with her.
The best care I’ve ever personally experienced, more than 3X’s, multiple times. EVERY VISIT, same care and treatment. Consistent in their service.
Great experience – everyone was friendly, polite, helpful, and professional.
Dr Kim was outstanding! I know others who go there and they all agree.
Anna (first exam)was very nice and thorough.
Dr. Kong took time to listen to me. …
I have always experienced a welcoming and relaxed setting at MEA.
Doctors, assistants and the facility were very prepared to protect all from the possible virus spread. Thank you all for this extra effort.
The staff is friendly and helpful. The wait time was minimal. Dr. Kong is great! She gives you the time you need, offers all options, and answers all questions.
Just completed first cataract surgery, which went quickly, comfortably and successfully. My wife had similar experiences with cataract surgeries last year. Mass Eye staff are always courteous and professional. Dr Yi is a gifted microsurgeon and an extraordinarily kind and caring person.
I’ve been a long time patient of Dr. Calnan and recently took my young son to see her at their Chelmsford office. Any time I have actually had my own appointment the wait has at least been 30mins or more. Ok, I get it, it’s a busy office. …
I dreaded this visit because of COVID-19, but I was pleasantly relieved. I was called in (I sat in my car) when they were ready for me, had my temperature taken, asked to use hand sanitizer. I felt very comfortable with the precautions …
Dr. Calnan was excellent as always. My parents were recently diagnosed with AMD. I don’t have any symptoms, but Dr. Calnan provided valuable information, advice, and flagged it to be closely monitored in current and future appointments. I don’t recall her assistant’s name but she was very good as well.
It was a good experience. Staff and doctors were friendly and helpful. At 68, I am developing cataracts. Dr. Ye gave me thorough advice on how to decide when I should have surgery.
My wife and I have been long term patients of Massachusetts Eye Associates and Dr. Yi. The staff is excellent, friendly, and thorough. It is a busy office, but that is what happens when you have quality care and an excellent reputation. Dr. Yi is the best, giving the results, details, and options with confidence for the patient!
The staff at the cataract Center was very kind, professional and efficient. Nursing and anesthesiology were especially terrific.
Dr. Yi may have visited me before or after the surgery, I was under conscious sedation and don’t remember it.
While the staff was very professional, my surgeon behaved very unprofessionally when he handed me a letter proselytizing his religion. Avoid this practice if that isn’t what you want from your doctor.
I have been a patient of Dr. Kim’s for several years now. Appointments are always prompt and informative. He has helped me get my Glaucoma under control and just performed cataract surgery with excellent results. The other doctors and staff …
Not only is Dr Bolliger an expert in his field, but he’s a great teacher. He carefully explains everything that he’s treating, observing, and provides information to his patients about the anatomy of the eye, and how it pertains to aging …
They ran 1/2 hour late. I was not told my appointment would not be at the assigned time. I was left to wait in the waiting room as if my time did not matter, nor did my potential exposure to covid19 while I waited. I was told by my …
Love the doctor (Dr. Kong and her associate), however, waited 30 minutes in waiting room. Which made me anxious with strict Covid precautions still in prevalent. …
Mass Eye is an excellent.
Reception is polite and welcoming
Dr. Yi is my eye doctor. He’s taking care of my eye sight as well as my severe …
I am 63 years old and this was by far the most comprehensive eye exam I have ever received. Dr.Bunker was great and I hate to see him retire. I cannot speak highly enough of the experience. Service was prompt, professional and courteous …
Went to see Dr. Bolliger for a very sore left eye. Had to wait over 30 minutes and my eye was throbbing and any light was killing me. He said I had a tear and gave me a gel antibiotic and no pain killer even though my eye was throbbing and …
Comfortable, extra clean office space, quickly ackowledged when I entered. Timely appointment with Dr. Bolliger who spoke with me on my present eye condition and answered all comments/questions about my treatment. His manner has always been …
Great experience. Most of all, now I can function without eye glasses from day one. No glasses since age 14. Imagine that ? I will need glasses for driving. Doctor David Yi is a superb surgeon. He has a great deal of experience, …
Appointments were timed well, I hardly had a wait. Dr Kong was helpful, professional and friendly. Check out was easy, too. Had a good visit all around. I recommend this office for eye care. The office does have a lot of patients, so be prepared to make your appointment well in advance of when you think you will need it.
Dr Kim was fantastic. Very professional and thorough. Had a very pleasant experience with the clinic and most of all Dr Kim. His right hand girl and he make a perfect team
Always a pleasant experience. Everyone is so courteous and professional. Doctor Willard (I did not get the nurse’s name who did my initial exam) but they both were great. Charlene in the optical dept was excellent too.
The office staff is organized and really friendly. I have nothing but good things to say about the Chelmsford office. I waited only a couple of minutes before I was called in for my appointment. Dr. Hamill is great. Honestly everyone was awesome I wish I could remember everyone’s name. I recommend this office highly.
Been going there since my buckle surgery 5 years ago to see their specialists and get regular contacts and glasses. Great place, I couldn’t imagine going anywhere else.
Been going to Mass eye for years. I see Dr Kim or Dr Yi. Both are phenomenal and very kind but also great surgeons as well. Not big talkers but great at what they do. Reception is nice and check in can be done by scanning qr code with cell phone. Bookings are done many months out.