(Translated by Google) Excellent professional: diligent, punctual, highly committed to customer service!!!! Enrique Becerra from the Kissimmee office! Recommended 100% Many thanks! …
(Translated by Google) As a company I do not recommend that you look for work in this place. At least in the Winter Haven office they treat employees like dirt, they don’t think about having family, they force them to work overtime and long …
Victor is the gentleman that comes to the house on a monthly basis and for me not only is he knowledgeable but he’s become more of a friend because of his knowledge I can ask him about something I’ve seen and he knows what it is why I saw …
What kind of company has their “system” down for weeks on end. Whenever a company implements an update they usually do it at night. Massey does it over a month. Crazy.
I recently attended a 4 day workshop at Massey Services Pest Prevention and learned first hand how not only much they value their customers but also how committed they are to providing 5 star service!
I called to get some in between service and the gentleman that help me was very polote and a tech came out within the same week to address some problem areas.
I have had Termite contract with them since I bought my house 4 years ago. They always call to remind me to make the payment and renew the contract which is cheaper.
Had someone come out regarding ants and a roach problem. They stood around, shrugged their shoulders and sprayed a single area and told us they didn’t know where they were coming from. Then proceeded to tell the office at the apartment …
Massey’s approach to business excellence is world class. Not only is Massey a leader in business, they share their knowledge and experience with other pest and lawn companies across the country to strengthen the industry. World class service from a class act company.
Massey billed me for services that were unauthorized and that they did not provide. When I called them they said they would remove the charges. Then they started sending harassing collection letters and threatened to place a lien on my property if I did not pay.
Been trying to get Randy to get back to me to reschedule a repair that didn’t work . I have called three day now and he seems to be unconcerned about the situation. Spent 700.00 to get this thing with my irrigation system and would like to get this resolved.
The pest control is great never had a problem with them. Don’t get the lawn service they’ll blame you for improper irrigation, bugs, no bugs, drought, then try to get you to replace your own grass even though it’s their job to maintain healthy a lawn.
This company is a rip-off. If you cancel your services they do not give you your due refund. I advise to stay clear. If I could give it zero stars I would!
I spent a week at the Massy training center learning and training with them. This company not only talks the talk, they walk it, live it, sleep it and live to serve their employees and customers. …
Wanted a less is more treatment where less chemicals or harsh treatments wouldn’t be used due to health concerns from toxic pesticides as we have children and pets. They wanted us to sign a waiver stating we wont hold them liable if …
We have used Massey Services for many service calls for our orlando property management company. We found their service to be good and for a licensed contractor their prices are reasonable and acceptable. They have an array of pest control …
Not impressed with the service by our account manager. Seems like they are scheming to get paid and make up extra problems where there are none. Had a tech come out multiple times for extra service that we paid a substantial amount of …
I attended a four day workshop to understand how Massey operates day to day. It was a great experience, I learned so much information from them and insight on how they run their company everyday! It was extremely helpful for me and my company.
Do not hire this company unless you want to waste your time having to constantly take off work to allow them in the house because they have to continually come out and never fully address the problem. The technician dispatched to my house …
I attended a 4 day training session with Massey Services. The preparation and professionalism was amazing! From the products to customer service, the customer is always first. Keep it up and thank you!!!
Hired Massey because they promised that my lawn was going to be beautiful. They killed my weeds but failed to alert me of the possibility of having uncontrollable weed growing on the bare patches left by killing the dollar weeds. Now I have to replace my lawn because uncontrollable weeds grew there…what a nightmare.
Today, Mr Alonzo Ferguson came to our home as part of our scheduled routine pest control. While it is all too easy to give negative feedback, I am writing because I want to share the wonderful experience I shared with him today. …
Here’s what you get for $120 every three months: dust sprinkles on perimeter of house and spray up top, RIP OFF $360 a year Ouch
Finding a local mom and pop service they need the biz and do a better job
Our team at Green Pest Solutions had the pleasure to visit Massey for 4 days. It was a fantastic experience because when it comes to leadership and employee centered they are second to none. They gave us life long lessons on leadership and …
We have used Massey Pest Control for many years. We have no bugs. On the rare occasion I see any, Massey is here the next day. Would highly recommend them. Matt is our guy and he is really wonderful. Thanks Massey!
I live in stonecastle apartments and Massey takes care of the pest control here. We had a German roach problem for a while and we couldn’t take care of it our selves. Then Derrike came along and took care of it in one treatment! He was very …
These guys provide spotty service at best and aren’t on the same “sheet of music” so to speak. They sold me grass plugs for the lawn and then didn’t show up for the installation. There were several “no call, no show” appointments. I …
Scheduled an evaluation for lawn service . Took time off for it . The tech was a no show called Massey to see what was going on . The phone service was horrible . Waited on hold 15 minutes to be told he wasn’t coming spoke to the local …
Hiram, is always Professional : He asks if there have been any problems since the last service, he listens and responds on how and what he will do for the service
STAY AWAY! Can’t believe a big company like this claims to be # 1. It s a joke, bad customer service, lack of communication and on top of that when you want to cancel they bring up their policies. Like if they were using their policies when …
I hired this company on November 2021, I had before Truegreen but because too many last minute service cancellations I had to close the account. Now with Massey it is worst, was a huge mistake, no show no call on the days of service, I had …
So I applied because I felt like it was great opportunity to become part of a great company, and I wanted to learn about pesticides and further a career in this industry. But after being offered the job I was told to wait for an email about …
Cant seem to get there guys to STOP soliciting me for a renewal of a service I never signed up for. Blocking their call was not good enough, they still manage to CONSTANTLY keep calling me. When I called to try to get them to stop, they just hung up on me. Filing a BBB complaint as well
Worst service ever employee never show up. He was to come by 5:09pm and he call at 7:00 pm telling me that he was tired and, sorry they will come back in two weeks. I contacted the office and was transferred to Kathy, I asked for GM and he …
We hired Massey Lawn Service and were very disappointed. Our new yard needed lots of TLC and maintenance. After 6 months of servicing the yard, it looked exactly the same with no improvements. We contacted Massey who send the General …
I had an issue with dry wood termites. Bob Backus, Service Manager addressed the issue promptly and went above & beyond to ensure the problem was addressed.
Yo vivo en un complex Enclave at Lake Ellenor. Y todos Los martes yoniel go to my apartment always on time and very respectful thanks yoniel. GOOD JOB NO ROACHES IN MY HOME.
Had issue with chinch bugs. Santos Rosado, general manager made a visit the next day. Did everything he could to rectify the problem. Hopefully the issued is resolved. Thank you Santos for your professionalism.
I can’t say enough good things about Matthew E. over at Massey! He’s a true professional and makes all of our lives a lot easier. Thanks a million Matt!!
Our technician Hiram is amazing, he always goes above and beyond the scope of his employment to make sure we are always satisfied with our service. Thanks
Failed to show several times after rearranging my schedule to be home. Problem not resolved did not honor warranty and wanted to charge again. Do not recommend this company
Cheri is professional and personable – her positive attitude AND the fact she kills all the mosquitoes in my yard clearly set her apart from everyone else I have done business with. She is a true asset to her company!
I want to express how professional this company is. The person who provided the service here in Venetian Isle was exceptional, he went above and beyond to provide a great service. They exceed my expectations.
Jon did a fantastic job treating an ant infestation. Sux months and three service techs later, Jon was the only one to use the correct baiting treatment as evidenced by the hundreds of dead ants on my window silk and front door entry. Definitely recomnend!
Top notch service, WHAT A LIE! DO NOT EVER USE MASSEY Called and made the initial appointment for a Tech to come evaluate our home on Tue from 4-5. I was told the Tech would call to confirm day of. He started calling my husband, who …
I decided to start a yearly service with Massey a few months back, it was around $900.00 and they were going to work solely on my lawn. On my second service the agent was at the house for a total of 20 minutes and in my yard a total of 10 …
Absolutely the worst pest control company out there they do not show up for their appointments they’re not late they just don’t show up at all leaving you waiting they don’t call the pests are not controlled by the chemicals that they use don’t waste your time find another company
Tech Hiram Lopez from North Orlando sold us our termite protection and mosquito service. He was professional, knowledgeable and polite. 10/10, Would recommend Hiram Lopez.
I was walking past the Massey building in orlando and i dropped some papers. Sadie from HR was leaving work at the same time and helped me pick them up and didn’t make me feel embarrassed. Massey hires great people!
Hiram is an awesome ambassador for Massey. Always on time very pleasant and is very knowledgeable about his work. Happy to refer him to friends and Family
Hiram Lopez is the BEST pest control Expert I have ever dealt with. Helpful, fully professional, and takes his job seriously (and that is saying a lot this day and age). Thank you for your services!
I have Massey’s lawn care service and had questions and concerns about my service because my lawn was not looking as if I had a service to keep the lawn healthy. George the service manager and Bobby the general manager came to my home and …
I applied to the Kissimmee location
and felt discriminated on. Dispite me qualifying and passing the test they offered any position i want. However I would need to dye my hair one color and remove …
This company Massey Sevices in Kissemee Fl came to help my neighbor with her home which she is getting a contract wihth them. The salesman L.J.was so nice and professional. He came down to my home two doors down and answered all my …
I have tried to cancel my service several times, but still today it is not cancelled. Every time, the representatives helping me apparently never cancel my service despite assuring me otherwise. A couple of weeks ago, I was charged for an …
Hiram visits about every 3 months. He always checks to see if there’s any new issues or problems. He is always more than happy to treat the area inside the garage where household garbage and recycling are stored. Hiram also alerts me if …
We have used Massey for 20 plus years for everything having to do with keeping insects out of the house and for termite prevention. We even used them once for killing off a swarm of wasps that took up residence near our front door that …
I had an account with Massey for my lawn treatment. I first contacted them on 8/26 regarding the weeds in my yard requesting a Lawn Specialist to spray. No one was sent so I called again on 9/2. Again no one was sent so I called on 9/6 …
I rent a home in Winter Park Florida that the landlord has your termite service subscription with. Your agent Tony was sent for the Annual Termite inspection appointment. He was very polite, knowledgeable, and inspected the home thoroughly. He is definitely a fine asset to your company.
Robert Van Horn is amazing- we trust him implicitly and he was more than on top of the ball. He was immediately responsive and took a personal interest. He is the single most important reason we use Massey. Thank you, Robert!!
I’ve been using Massey for years in my home. Hiram has been awesome, always friendly and professional. I keep up with regular inspections and treatments and have had zero pest problems. Thanks, Hiram and Massey!
I’ve been using Massey pest control for well over twenty years. For the first decade or so, I saw Frank who is now long retired. For the last decade I’ve seen Matt. Living in downtown Orlando, in an older home, surrounded by construction, …
I’ve used Massey Pest Control for over 10 years and I cannot say enough about their excellent service. Victor handles our yard every month and he is really knowledgeable and professional doing his job.
Great company! We have used Massey for years on our properties. The techs are professional and friendly and we have been extremely happy with their services. Highly recommend!
On October 3, 2022, I contacted Massey to advise that I did not want the technician to come out that month as I had some personal things taking place, and would be unable to pay the bill that month. I requested to have service in November …
WORSE THAN YOUR STALKER EX!!!!
We had Massey services for many months and were very pleased until about August when they made the switch to “pest prevention” as opposed to pest extermination. …
Contacted Massey about some irrigation repairs needed at my house, service rep came to my house on July 1st, quoted me at $210 for repair. Hired to do the job, he said they were a little behind and repair would not be done until late July, …
Massey has the nerve to lie about my wanting to have one more month of my lawn care services after I canceled and they threaten me to send an out standing invoice to collections of this non agreed services for $60. It’s not about the money. …
Bob Kratz is our technician and he is absolutely amazing. He’s so kind, helpful and genuinely cares about his customers. Anytime we’ve called about an issue they are always able to send someone out very quickly which is much appreciated. If I could give Bob more stars I would!
This company set up termite bait traps when our home was built, with my home builder. They called me, their pricing is HIGH, I asked them not to call, I have another exterminator. I asked them not to call, then sent someone by here, who …
We have used Massey at both our old house and our new house for lawn and pest control. We have been fortunate enough to have Victor inspect both our old and new houses and have appreciated him so much! I hate roaches so much and Victor always has quick availability to come when needed! We are happy to continue service with Massey.
The worst company to do business with. They lie to you. Never show up. Call the 4 times because of problems in my home and I’m still waiting for them. All this reviews are tamper. Read the real ones like mine. Charge me for a never show up …
We’ve been using Massey Pest Control for 8 years and this is the first time we needed them to deal with an insect issue inside the house. Robert Kratz, our tech, is very knowledgeable and was able to solve our problem quickly. He educated …
Victor is very knowledgeable about all of the different pest and bug species, plus any kind of rodent. No matter what issue we have, he always explains thoroughly what we need to do to resolve it. And every time, we get successful results! …
I was considered acted by the customer service department at Massey asking me to schedule the annual maintenance for termite control. I declined the appointment explains that their pest control service was terrible and that I had to hire …
Brandon our technician is wonderful! The times he has come to our home he was very professional and thorough. He did not rush through the appointment. Instead he took the time to understand the problem and went over and above. He represents …
We have used Massey Services pest control for over 20 years since moving to Florida. I highly recommend them as we have had minimal issues with bugs, and anytime we have needed an extra visit, they are very responsive. Their customer …
The service that we have received for years is bug & insect extermination. Over the many years that we have been a customer of your company, we have had many of your technicians come by. However our current technician Cherie T. Who has …
Here we are a little over a month after we canceled our services with them for the horrible experience and you keep sending technicians to my house still for pest and lawn care??? They also have the nerve to leave their marketing material after we told them we canceled. Just leave us alone already.
Massey has been servicing our home and commercial properties for over 10 years. Always professional and reliable. And incredible customer service. Earnest is the best! He’s been taking care of our service at our home for years. We look …
10/10 would highly recommend. We’ve had Massey services in both our apartment complex and now our new home and I wouldn’t go anywhere else. Our sales manager Jose is incredibly knowledgeable and personable, and every technician who has come …
Updating my response because Massey as the nerve to lie about my wanting to have one more month of my lawn care services after I canceled and threaten me to send and out standing invoice to collections of this non agreed services for $60. …
Pay annually for landscape and insect maintenance. Our flower beds are overgrown with weeds,, abundance of insects outside coming inside the house, weedeating has been incomplete and shrubs are dying and not trimmed. We have called Massey 5 …
(Translated by Google) Excellent professional: diligent, punctual, highly committed to customer service!!!! Enrique Becerra from the Kissimmee office! Recommended 100% Many thanks! …
(Translated by Google) As a company I do not recommend that you look for work in this place. At least in the Winter Haven office they treat employees like dirt, they don’t think about having family, they force them to work overtime and long …
(Translated by Google) They leave me on hold online and then hangs up on me there is no one who spoke to you in Spanish …
Victor is the gentleman that comes to the house on a monthly basis and for me not only is he knowledgeable but he’s become more of a friend because of his knowledge I can ask him about something I’ve seen and he knows what it is why I saw …
Bob backus Was an excellent technician. His customer service was outstanding. Thank you
Have had weekly service for 4months apartment is still infested
Best around
Paul is fantastic!!! 👍 …
Website super hard to access
Never came and never called.
Good customer service!
I do not recommend.
Great company to work for.
Excellent service and Reliable.
Extremely unprofessional staff conducting interviews.
Do not use. Service is horrible.
Prompt service when you need it by people who care!
Great person
Always great service! Thank you.
Top notch service technicians and service professionals !
Great meeting! Angelique Davis is awesome!
Easy to reach and schedule for services.
👍🏾👍🏾 …
Very professional, good pricing, quick and efficient
Hiram is the BEST
Called local office very short and very unhelpful.
Great service!
Terrible results. They installed a yard and they could not keep it alive. Totally incompetent company.
I was not happy after a year still have bugs
Never been in this company
Friendly,professional, and helpful
Excellent service and responsiveness
Terrible office support no response until I contacted the BBB
Top notch company. The best customer service. I recommend their lawn and pest services. You won’t be disappointed!!!
I love Massey!! They got rid of all my pest. Inside and out of my home.
Amazing service, thanks!
Awesome service at my property courtesy and professional. Greg was helpful and very knowledgeable.
They did a good job inspecting for termites and future prevention. On time and reliable.
Some tech’s are better than others. More detailed in spraying areas that need it
Paying for lawn care services. Lawn looks horrible and no one will return call.
Brandon was on-time and very professional
What kind of company has their “system” down for weeks on end. Whenever a company implements an update they usually do it at night. Massey does it over a month. Crazy.
The monthly Massey service pest control man who comes to take care of our shop has been very professional.
Best pest prevention services across the US
I recently attended a 4 day workshop at Massey Services Pest Prevention and learned first hand how not only much they value their customers but also how committed they are to providing 5 star service!
Hiram does a great job.
Had ghost ants eradicated by Victor.
Ernest Thomas does a great job!
I called to get some in between service and the gentleman that help me was very polote and a tech came out within the same week to address some problem areas.
I have had Termite contract with them since I bought my house 4 years ago. They always call to remind me to make the payment and renew the contract which is cheaper.
Had someone come out regarding ants and a roach problem. They stood around, shrugged their shoulders and sprayed a single area and told us they didn’t know where they were coming from. Then proceeded to tell the office at the apartment …
Poor customer services skills. I just want my refund. Nobody called me about my refund.
Massey’s approach to business excellence is world class. Not only is Massey a leader in business, they share their knowledge and experience with other pest and lawn companies across the country to strengthen the industry. World class service from a class act company.
Massey billed me for services that were unauthorized and that they did not provide. When I called them they said they would remove the charges. Then they started sending harassing collection letters and threatened to place a lien on my property if I did not pay.
Been trying to get Randy to get back to me to reschedule a repair that didn’t work . I have called three day now and he seems to be unconcerned about the situation. Spent 700.00 to get this thing with my irrigation system and would like to get this resolved.
Ernest is always thorough, reliable, and pleasant.
As always, Earnest Thomas, was prompt, courteous, knowledgeable and thorough.
The pest control is great never had a problem with them. Don’t get the lawn service they’ll blame you for improper irrigation, bugs, no bugs, drought, then try to get you to replace your own grass even though it’s their job to maintain healthy a lawn.
This company is a rip-off. If you cancel your services they do not give you your due refund. I advise to stay clear. If I could give it zero stars I would!
I spent a week at the Massy training center learning and training with them. This company not only talks the talk, they walk it, live it, sleep it and live to serve their employees and customers. …
Wanted a less is more treatment where less chemicals or harsh treatments wouldn’t be used due to health concerns from toxic pesticides as we have children and pets. They wanted us to sign a waiver stating we wont hold them liable if …
We have used Massey Services for many service calls for our orlando property management company. We found their service to be good and for a licensed contractor their prices are reasonable and acceptable. They have an array of pest control …
Not impressed with the service by our account manager. Seems like they are scheming to get paid and make up extra problems where there are none. Had a tech come out multiple times for extra service that we paid a substantial amount of …
I attended a four day workshop to understand how Massey operates day to day. It was a great experience, I learned so much information from them and insight on how they run their company everyday! It was extremely helpful for me and my company.
Do not hire this company unless you want to waste your time having to constantly take off work to allow them in the house because they have to continually come out and never fully address the problem. The technician dispatched to my house …
I attended a 4 day training session with Massey Services. The preparation and professionalism was amazing! From the products to customer service, the customer is always first. Keep it up and thank you!!!
I have no pests in house. I had ants in the past and response was quick and effective. I love that it is one thing less I have to worry about!
Terrible reliability and communication. I had requested a tech to come to my unit 3 times. It is now having to go to a fourth. …
Hired Massey because they promised that my lawn was going to be beautiful. They killed my weeds but failed to alert me of the possibility of having uncontrollable weed growing on the bare patches left by killing the dollar weeds. Now I have to replace my lawn because uncontrollable weeds grew there…what a nightmare.
Today, Mr Alonzo Ferguson came to our home as part of our scheduled routine pest control. While it is all too easy to give negative feedback, I am writing because I want to share the wonderful experience I shared with him today. …
Here’s what you get for $120 every three months: dust sprinkles on perimeter of house and spray up top, RIP OFF $360 a year Ouch
Finding a local mom and pop service they need the biz and do a better job
Our team at Green Pest Solutions had the pleasure to visit Massey for 4 days. It was a fantastic experience because when it comes to leadership and employee centered they are second to none. They gave us life long lessons on leadership and …
Massey is truly number 1 in service and price would recommend them to all
We have used Massey Pest Control for many years. We have no bugs. On the rare occasion I see any, Massey is here the next day. Would highly recommend them. Matt is our guy and he is really wonderful. Thanks Massey!
Bob Kratz always gets pests out quickly. Very professional.
I live in stonecastle apartments and Massey takes care of the pest control here. We had a German roach problem for a while and we couldn’t take care of it our selves. Then Derrike came along and took care of it in one treatment! He was very …
Paid $600 for them to change a part on my sprinkler system because I got new sod installed. …
These guys provide spotty service at best and aren’t on the same “sheet of music” so to speak. They sold me grass plugs for the lawn and then didn’t show up for the installation. There were several “no call, no show” appointments. I …
Tony Strada is a true professional. Massey is lucky to have him.
Scheduled an evaluation for lawn service . Took time off for it . The tech was a no show called Massey to see what was going on . The phone service was horrible . Waited on hold 15 minutes to be told he wasn’t coming spoke to the local …
Horrible customer service. Half of the lawn is dying and they don’t return phone calls. Can’t get rid of them soon enough.
Excellent service and work from our Service Manager, Bob Backus. Thank you so much.
Matthew is the absolute best so attentive and we really appreciate his service
I’ve been with Massey 28 years. The service works well and I’ve always been very pleased with their services
Great guy on time always. Good business. Keep him. Hiram Lopez
Victor is the best! He is very knowledgeable and professional. Always takes care of us!
Hiram, is always Professional : He asks if there have been any problems since the last service, he listens and responds on how and what he will do for the service
Thank you, Hiriam, for your service! I appreciate the great customer service and the ants are gone.
Both victor and Cherie are top notch. They took care of the problem and always are polite and courteous
STAY AWAY! Can’t believe a big company like this claims to be # 1. It s a joke, bad customer service, lack of communication and on top of that when you want to cancel they bring up their policies. Like if they were using their policies when …
I hired this company on November 2021, I had before Truegreen but because too many last minute service cancellations I had to close the account. Now with Massey it is worst, was a huge mistake, no show no call on the days of service, I had …
So I applied because I felt like it was great opportunity to become part of a great company, and I wanted to learn about pesticides and further a career in this industry. But after being offered the job I was told to wait for an email about …
Cant seem to get there guys to STOP soliciting me for a renewal of a service I never signed up for. Blocking their call was not good enough, they still manage to CONSTANTLY keep calling me. When I called to try to get them to stop, they just hung up on me. Filing a BBB complaint as well
We have been working with Victor for years and he is wonderful.
Worst service ever employee never show up. He was to come by 5:09pm and he call at 7:00 pm telling me that he was tired and, sorry they will come back in two weeks. I contacted the office and was transferred to Kathy, I asked for GM and he …
Victor is the best! Very knowledgeable and helpful. He makes Massey Services great.
Great service. brandon was professional And provided efficient and quality work.
I will be continuing my services with them
Hiram was very professional. He explained the best approach and how he was going to do treat the area at home.
Matthew is great to work with. Great customer service and doesn’t mind taking the time to answer questions and/or listen to the customers concerns.
We hired Massey Lawn Service and were very disappointed. Our new yard needed lots of TLC and maintenance. After 6 months of servicing the yard, it looked exactly the same with no improvements. We contacted Massey who send the General …
I had an issue with dry wood termites. Bob Backus, Service Manager addressed the issue promptly and went above & beyond to ensure the problem was addressed.
Matthew Burnet at Massey came into McCree’s establishment with great energy and was very thorough, explained issue and executed he did well!!
Yo vivo en un complex Enclave at Lake Ellenor. Y todos Los martes yoniel go to my apartment always on time and very respectful thanks yoniel. GOOD JOB NO ROACHES IN MY HOME.
We had Matt with Massey when we lived in the area and never had any issues, so no reason not to give five stars!
Had issue with chinch bugs. Santos Rosado, general manager made a visit the next day. Did everything he could to rectify the problem. Hopefully the issued is resolved. Thank you Santos for your professionalism.
I can’t say enough good things about Matthew E. over at Massey! He’s a true professional and makes all of our lives a lot easier. Thanks a million Matt!!
Our technician Hiram is amazing, he always goes above and beyond the scope of his employment to make sure we are always satisfied with our service. Thanks
Failed to show several times after rearranging my schedule to be home. Problem not resolved did not honor warranty and wanted to charge again. Do not recommend this company
Cheri is professional and personable – her positive attitude AND the fact she kills all the mosquitoes in my yard clearly set her apart from everyone else I have done business with. She is a true asset to her company!
I want to express how professional this company is. The person who provided the service here in Venetian Isle was exceptional, he went above and beyond to provide a great service. They exceed my expectations.
Jon did a fantastic job treating an ant infestation. Sux months and three service techs later, Jon was the only one to use the correct baiting treatment as evidenced by the hundreds of dead ants on my window silk and front door entry. Definitely recomnend!
Top notch service, WHAT A LIE! DO NOT EVER USE MASSEY Called and made the initial appointment for a Tech to come evaluate our home on Tue from 4-5. I was told the Tech would call to confirm day of. He started calling my husband, who …
Jorden was fantastic. He helped me out so much with my issues. I highly recommend!!! He is your go to guy.😁 …
I decided to start a yearly service with Massey a few months back, it was around $900.00 and they were going to work solely on my lawn. On my second service the agent was at the house for a total of 20 minutes and in my yard a total of 10 …
Absolutely the worst pest control company out there they do not show up for their appointments they’re not late they just don’t show up at all leaving you waiting they don’t call the pests are not controlled by the chemicals that they use don’t waste your time find another company
Hiram is our technician and covers two properties. He’s friendly, detailed, and fantastic to work with.
Hiram Lopez helped us remove all the wasps and bugs around our house. He did the job real quick and everything was perfect.
Tech Hiram Lopez from North Orlando sold us our termite protection and mosquito service. He was professional, knowledgeable and polite. 10/10, Would recommend Hiram Lopez.
I was walking past the Massey building in orlando and i dropped some papers. Sadie from HR was leaving work at the same time and helped me pick them up and didn’t make me feel embarrassed. Massey hires great people!
Hiram is an awesome ambassador for Massey. Always on time very pleasant and is very knowledgeable about his work. Happy to refer him to friends and Family
Hiram Lopez is the BEST pest control Expert I have ever dealt with. Helpful, fully professional, and takes his job seriously (and that is saying a lot this day and age). Thank you for your services!
Hiram took care of ants outside of the house. They were in the planter. He sprayed them and they are no longer here. …
I have Massey’s lawn care service and had questions and concerns about my service because my lawn was not looking as if I had a service to keep the lawn healthy. George the service manager and Bobby the general manager came to my home and …
I applied to the Kissimmee location
and felt discriminated on. Dispite me qualifying and passing the test they offered any position i want. However I would need to dye my hair one color and remove …
This company Massey Sevices in Kissemee Fl came to help my neighbor with her home which she is getting a contract wihth them. The salesman L.J.was so nice and professional. He came down to my home two doors down and answered all my …
I have tried to cancel my service several times, but still today it is not cancelled. Every time, the representatives helping me apparently never cancel my service despite assuring me otherwise. A couple of weeks ago, I was charged for an …
Kurt has been servicing our business for 11years. He’s here every month and we never have bugs. Best tech at Massey. Highly recommended.
We love Massey services. Victor has been our technician for many years and is alway friendly, helpful and courteous. We couldn’t recommend them more.
Hiram visits about every 3 months. He always checks to see if there’s any new issues or problems. He is always more than happy to treat the area inside the garage where household garbage and recycling are stored. Hiram also alerts me if …
We have used Massey for 20 plus years for everything having to do with keeping insects out of the house and for termite prevention. We even used them once for killing off a swarm of wasps that took up residence near our front door that …
I had an account with Massey for my lawn treatment. I first contacted them on 8/26 regarding the weeds in my yard requesting a Lawn Specialist to spray. No one was sent so I called again on 9/2. Again no one was sent so I called on 9/6 …
I rent a home in Winter Park Florida that the landlord has your termite service subscription with. Your agent Tony was sent for the Annual Termite inspection appointment. He was very polite, knowledgeable, and inspected the home thoroughly. He is definitely a fine asset to your company.
Robert Van Horn is amazing- we trust him implicitly and he was more than on top of the ball. He was immediately responsive and took a personal interest. He is the single most important reason we use Massey. Thank you, Robert!!
I’ve been using Massey for years in my home. Hiram has been awesome, always friendly and professional. I keep up with regular inspections and treatments and have had zero pest problems. Thanks, Hiram and Massey!
I’ve been using Massey pest control for well over twenty years. For the first decade or so, I saw Frank who is now long retired. For the last decade I’ve seen Matt. Living in downtown Orlando, in an older home, surrounded by construction, …
I’ve used Massey Pest Control for over 10 years and I cannot say enough about their excellent service. Victor handles our yard every month and he is really knowledgeable and professional doing his job.
Great company! We have used Massey for years on our properties. The techs are professional and friendly and we have been extremely happy with their services. Highly recommend!
On October 3, 2022, I contacted Massey to advise that I did not want the technician to come out that month as I had some personal things taking place, and would be unable to pay the bill that month. I requested to have service in November …
WORSE THAN YOUR STALKER EX!!!!
We had Massey services for many months and were very pleased until about August when they made the switch to “pest prevention” as opposed to pest extermination. …
Contacted Massey about some irrigation repairs needed at my house, service rep came to my house on July 1st, quoted me at $210 for repair. Hired to do the job, he said they were a little behind and repair would not be done until late July, …
Massey has the nerve to lie about my wanting to have one more month of my lawn care services after I canceled and they threaten me to send an out standing invoice to collections of this non agreed services for $60. It’s not about the money. …
Bob Kratz is our technician and he is absolutely amazing. He’s so kind, helpful and genuinely cares about his customers. Anytime we’ve called about an issue they are always able to send someone out very quickly which is much appreciated. If I could give Bob more stars I would!
This company set up termite bait traps when our home was built, with my home builder. They called me, their pricing is HIGH, I asked them not to call, I have another exterminator. I asked them not to call, then sent someone by here, who …
We have used Massey at both our old house and our new house for lawn and pest control. We have been fortunate enough to have Victor inspect both our old and new houses and have appreciated him so much! I hate roaches so much and Victor always has quick availability to come when needed! We are happy to continue service with Massey.
Bob (service manager) came to our House promptly. He was incredibly professional, knowledgeable, helpful and quick. …
The worst company to do business with. They lie to you. Never show up. Call the 4 times because of problems in my home and I’m still waiting for them. All this reviews are tamper. Read the real ones like mine. Charge me for a never show up …
We’ve been using Massey Pest Control for 8 years and this is the first time we needed them to deal with an insect issue inside the house. Robert Kratz, our tech, is very knowledgeable and was able to solve our problem quickly. He educated …
Victor is very knowledgeable about all of the different pest and bug species, plus any kind of rodent. No matter what issue we have, he always explains thoroughly what we need to do to resolve it. And every time, we get successful results! …
I was considered acted by the customer service department at Massey asking me to schedule the annual maintenance for termite control. I declined the appointment explains that their pest control service was terrible and that I had to hire …
Brandon our technician is wonderful! The times he has come to our home he was very professional and thorough. He did not rush through the appointment. Instead he took the time to understand the problem and went over and above. He represents …
We have used Massey Services pest control for over 20 years since moving to Florida. I highly recommend them as we have had minimal issues with bugs, and anytime we have needed an extra visit, they are very responsive. Their customer …
The service that we have received for years is bug & insect extermination. Over the many years that we have been a customer of your company, we have had many of your technicians come by. However our current technician Cherie T. Who has …
Here we are a little over a month after we canceled our services with them for the horrible experience and you keep sending technicians to my house still for pest and lawn care??? They also have the nerve to leave their marketing material after we told them we canceled. Just leave us alone already.
Massey has been servicing our home and commercial properties for over 10 years. Always professional and reliable. And incredible customer service. Earnest is the best! He’s been taking care of our service at our home for years. We look …
10/10 would highly recommend. We’ve had Massey services in both our apartment complex and now our new home and I wouldn’t go anywhere else. Our sales manager Jose is incredibly knowledgeable and personable, and every technician who has come …
Updating my response because Massey as the nerve to lie about my wanting to have one more month of my lawn care services after I canceled and threaten me to send and out standing invoice to collections of this non agreed services for $60. …
RE: Service
Hiram, Provides outstanding service to our home each and every visit, he is a …
Pay annually for landscape and insect maintenance. Our flower beds are overgrown with weeds,, abundance of insects outside coming inside the house, weedeating has been incomplete and shrubs are dying and not trimmed. We have called Massey 5 …