I must say I have been disappointed with the customer service from Mattapan health center. I’ve been calling to get my physical worked out every time I reach and request they hang up on me not once but twice. My years of going to this …
Do NOT GO HERE WORST CLINIC EVER THE WAIT TIME TAKES LONG THE DOCTORS ARE ALWAYS BEING SWITCH DUE TO THEM NO LONGER WORKING AT THE CLINC AND TO TOO IT OFF DO NOT DROP OFF ANY PAPER WORK BECAUSE THEY WILL LOOSE IT
I’ve left several messages for assistance in getting my much needed medication. If I don’t have I will die even went early in the morning and supposedly the only person who can assist was conveniently off. I was promised a return phone call, never happened!
Horrible horrible place . I will never ever bring my family in a place like this .That nurse Rosado thinks she is the CEO of the center.She needs to retired all she does is turning patient away.She makes the place worse and worse She acts …
The workers are extremely immature and do not know how to conduct themselves on a professional level when it comes to the patients ( public service). I think the issue is hiring too many young people are not properly trained or they …
DO NOT SEND ANYONE YOU LOVE OR CARE ABOUT HERE EVER. THEY HAVE A MOUSE INFESTITATION. STAFF IS RUDE AND UNPRODESSIONAL AND ENGLISH LANGUAGE IS A BARRIER. THEY FIGHT AMONGST EACH OTHER IN FRONT OF PATIENTS. THE ENTIRE PLACE SMELLS LIKE URINE. YOU CAN VISIBLY SEE GLUE TRAPS AND BOX MICE TRAPS. THE PLACE IS DELAPITATED AND RUN DOWN.
Was able to get the vaccine here, smooth and easy progress. The staff is welcoming and helpful. Dental department is great as well. Good people working here and caring for the health of the community.
If you like waiting for hours on top of hours this is the place for you. I went there about a month ago to pick up paper work for a new job and I waited 2 hours just for someone to print them out for me. I went to the desk on multiple …
They are the worst they messed up appointments date, tell u the wrong days for appointments, the have an attitude all the time, they don’t pick up phones have to call a few times to not have it ring out, they don’t even take walk in they tell you to go across the street go to BMC or something just not here for anything.
Saw Stephanie Charles (a PCP) at the Mattapan Community Health Center. Ordered titers for me but did not tell me to go to the lab to get them done. She did tell me to go to the lab to get a TB test but I needed the TB test and flu shot for …
I just received my second vaccine and Karen and Eileen are wonderful. The entire process was easy from the front desk to the vaccine. They took the time to thoroughly explain the process. Thr facility is clean and staff warm and friendly.
I took off work because I had an appointment for 10/26 at 10 am. I show up to my appointment they tell me my appointment is tomorrow not today and look at me like I made a mistake and printed out a new appointment reminder;however I have …
So i called two days ago my baby is screaming she is 6 months old and we go there I’m calling because my baby seems like she has an ear infection the reception’s takes my message and marked it as Urgent Still NO call back TWO days still NO …
I don’t know exactly where the place is in mattapan I went to to do a senior tour over there I appreciate them taking me in and doing paperwork with them and them getting to know me a little bit and me getting to know them but if I’m going …
I have been going to this place for years when my favorite Dr. Wright was working here and every since he left this place is no longer the same they are very unorganized and never send your messages to your PCP and never call me back and I …
All I want to say is this lady needs a raise out of my 33 years of dealing with nurses and doctors I never had someone actually listen I mean listen listen and I never felt like she was rushing just to get me out … the office she …
I had a back injury after the emergency room they asked me for follow-up with my pcp l call mattapan center for a follow up they call me back 2 months later and the lady was so mean I couldn’t even book the appointment with her. is really …
I must say I have been disappointed with the customer service from Mattapan health center. I’ve been calling to get my physical worked out every time I reach and request they hang up on me not once but twice. My years of going to this …
No one even picks up the phone. Good lucking trying to get an appointment for your sick kid.
Do NOT GO HERE WORST CLINIC EVER THE WAIT TIME TAKES LONG THE DOCTORS ARE ALWAYS BEING SWITCH DUE TO THEM NO LONGER WORKING AT THE CLINC AND TO TOO IT OFF DO NOT DROP OFF ANY PAPER WORK BECAUSE THEY WILL LOOSE IT
I’ve left several messages for assistance in getting my much needed medication. If I don’t have I will die even went early in the morning and supposedly the only person who can assist was conveniently off. I was promised a return phone call, never happened!
Horrible horrible place . I will never ever bring my family in a place like this .That nurse Rosado thinks she is the CEO of the center.She needs to retired all she does is turning patient away.She makes the place worse and worse She acts …
The workers are extremely immature and do not know how to conduct themselves on a professional level when it comes to the patients ( public service). I think the issue is hiring too many young people are not properly trained or they …
DO NOT SEND ANYONE YOU LOVE OR CARE ABOUT HERE EVER. THEY HAVE A MOUSE INFESTITATION. STAFF IS RUDE AND UNPRODESSIONAL AND ENGLISH LANGUAGE IS A BARRIER. THEY FIGHT AMONGST EACH OTHER IN FRONT OF PATIENTS. THE ENTIRE PLACE SMELLS LIKE URINE. YOU CAN VISIBLY SEE GLUE TRAPS AND BOX MICE TRAPS. THE PLACE IS DELAPITATED AND RUN DOWN.
Was able to get the vaccine here, smooth and easy progress. The staff is welcoming and helpful. Dental department is great as well. Good people working here and caring for the health of the community.
If you like waiting for hours on top of hours this is the place for you. I went there about a month ago to pick up paper work for a new job and I waited 2 hours just for someone to print them out for me. I went to the desk on multiple …
They are the worst they messed up appointments date, tell u the wrong days for appointments, the have an attitude all the time, they don’t pick up phones have to call a few times to not have it ring out, they don’t even take walk in they tell you to go across the street go to BMC or something just not here for anything.
Worse Clinic ever. Very confused and ghetto as if children are running.
Saw Stephanie Charles (a PCP) at the Mattapan Community Health Center. Ordered titers for me but did not tell me to go to the lab to get them done. She did tell me to go to the lab to get a TB test but I needed the TB test and flu shot for …
I just received my second vaccine and Karen and Eileen are wonderful. The entire process was easy from the front desk to the vaccine. They took the time to thoroughly explain the process. Thr facility is clean and staff warm and friendly.
Horrible customer service from their administrative dept as well as follow up. Ended up having to switch to a new pcp due to it.
I took off work because I had an appointment for 10/26 at 10 am. I show up to my appointment they tell me my appointment is tomorrow not today and look at me like I made a mistake and printed out a new appointment reminder;however I have …
So i called two days ago my baby is screaming she is 6 months old and we go there I’m calling because my baby seems like she has an ear infection the reception’s takes my message and marked it as Urgent Still NO call back TWO days still NO …
I don’t know exactly where the place is in mattapan I went to to do a senior tour over there I appreciate them taking me in and doing paperwork with them and them getting to know me a little bit and me getting to know them but if I’m going …
I have been going to this place for years when my favorite Dr. Wright was working here and every since he left this place is no longer the same they are very unorganized and never send your messages to your PCP and never call me back and I …
All I want to say is this lady needs a raise out of my 33 years of dealing with nurses and doctors I never had someone actually listen I mean listen listen and I never felt like she was rushing just to get me out … the office she …
I had a back injury after the emergency room they asked me for follow-up with my pcp l call mattapan center for a follow up they call me back 2 months later and the lady was so mean I couldn’t even book the appointment with her. is really …