For a truck driver, this is a very bad place I had a delivery. I have a very bad experience. I came here. They said that I myself have to unload 39 pallets
My sister called me crying because she is in pain I called the nurses station because she been calling her nurse for 30 minutes they took my name and number said the nurse will call me back she never did so I call my sister back listening …
Slow. For an emergency room, there is absolutely no sense of urgency (except the urgency of getting your insurance info..they trip over themselves to get that done) Go elsewhere if you’re actually dying.
Sat at the ER for no telling how many hours without seeing a doctor and when did get back into a room there was blood on the bed.posted pictures but evidently removed if u want to see send a message
The physicians are excellent, but the hospital employees are not good at what they do. The care is sub-standard. The business office is incompetent. Do yourself a favor, and go a different hospital.
They sent you a bill the same month and even before you respond you are on collection!!!!!!!!!!!!!!!! Not willing to work with people that are sick and barely making it to pay bills i will never ever ever go there and i will tell everyone i know to make a trip to Nashville instead.
I waited in the Er for 2 hours in the lobby. In extreme pain. Very bad service. Should have went to Franklin. I think the wait was terrible. Very unprofessional
Seems to care less about patients. Took almost 40 minutes to get someone in my husbands room. When I walked down to nursing station they were gossiping about another person.
We have been to a lot of hospital’s in our area and we just can’t say enough about Maury Regional every one we meet was just awesome and so helpful and caring thank you so much
I don’t know where they find the ER DRs they have here but it seems like they hire from the bottom and do not care one bit.
I suggest anyone who has a life threatening emergency AVOID this place like their life depends on it.
Sitting in er right now have been for a hour with my husband when asked when they would be seeing my husband the lady behind desk says idk and shruggs her shoulders and says no room available really a hour no room
This place can either be a joke, or a life saver, but having to gamble on someone’s well being is a very hard decision to make. Don’t let billing push you around too much and you’ll be ok. 3 stars.
I was a patient on the 2nd floor stepdown unit I could’nt believe the excellent care I recieved from all the staff they are very dedicated and kind and loving always came into my room to see if I needed anything and always with a …
May 9 2018
My daughter came in sent by her Dr. In a lot of pain. Dr said it was a kidney stone and from the bleading yes bleading it was obstructing something and she …
Uneducated staff I came in there and told them I was suffering with candida die off/ Herxheimer reaction they had no clue what I was talking about sent me home with no help a week later I’m still sick
This place has no consideration for visitors to the ICU. They don’t allow visitors from 6:30 to 9:30AM and from 6:30 to 8:30 PM which is basically the prime time anyone with a job can visit. I can find no information about this on the website. It’s just a redneck place
We travel from Fayetteville for our outpatient needs. Everyone is kind and caring. You are always greeted with a smile. If I could give a 10 I certainly would.
My son is a disabled veteran who was sent to Maury Regional Medical Center by the VA. After his treatment, this medical center has been shamelessly harassing and threatening to turn my hero son over to a collection agency for a payment …
I waited in er for hours I didn’t complain till a person who came in after me was treated then walked out and was home I still hadn’t been seen this is the sorriest I’ve ever been treated in a hospital
Final update dad died 48 hours after leaving this hospital,if they would have stabilized him he may still be here today!!!I dispise maury REGIONAL HOSPITAL!!!!!Update..3-5-18 finally got dad to the VA in Nashville today to find out he has a …
Poor quality of care from a staff of inexperienced health professionals. Pricing is outrageous for the quality of care Maury Regional provides. Will certainly go north to Williamson or Davidson Counties next time I am need of healthcare.
They do not care about the people they serve. All they care about is money. If you try to set up a payment plan they cover you up with all this paperwork that is mind boggling, and then you pay them diligently every month and they still just send it to collections. Just greedy.
i was just discharged after 3 days on the 3rd floor. the nurses literally waited on me hand and foot. they where incredibly nice, especially Ms.Ashley. I couldnt have asked for better care.
I got an infection in their operating room.Talked to the patient advocate and all she did was deflect.Nobody at the hospital that has any power will talk to me.
Had to go to ER recently for an emergency and I want to thank all the Doctors, NP’s, Nurses and staff for the fantastic treatment they gave me. They were all very professional and did a wonderful job. Thank you all !!
Seems the service was slow, I had to get my own juice and then i had a family go and get me something to eat..I gave my order for dinner and mine never showed, I asked the nurse for my dinner and was told the cafiteria was closed??? It took …
I was recently at this so called hospital for breathing and feeling of passing out 3 separate visits to the emergency room. They didn’t make simple checks first and wanted to stick an iv in my arm took blood all three trips didn’t find …
My daughter was a high risk pregnancy and they were going to schedule her to have a csection and she started bleeding before they got to give her meds to help her unborn baby and they saved my daughter and my grandson thank God for them!!!!
I’ve had two outpatient procedures done here and every person I came in contact with from the front door to the surgery room was excellent! I couldn’t ask for better treatment or care as what I received at this hospital!
My youngest was born there and my oldest was seen my thier speech. Starting with the birth of my youngest car over all was ok if u dont count the fact they forgot that my wife was still a pt there two days in a row and forgot to care for …
Staff are very friendly and efficient. When my friend was here and she didn’t eat all her food they asked what she would like for lunch instead. Even the doctors were very friendly and down to earth and were encouraging my friend in her rehabilitation.
Told my wife she needed breathing tests but would not give her any pricing until we received a bill for over $1,500. Affordable care act hard at work along with a bunch of money grubbing doctors. Currently being sued by them! Awesome customer service guys…
Make the drive to Nashville. Took my husband there to night because of a sore jaw and sore throat. His B/P was 219/ 120. Waited for two hours and never did get called back. Decided to take him to nashville.
I came in on Tuesday Jan,29/2019 with shoulder pain to the er they took some xrays and the “doctor’ came he asked me to move my arm up and down I have had extreme pain sence Saturday after all that he told me I had nothing but never asked …
i was admitted at least 15 times within about 5 or 6 months, and not only did they help me get the meds i needed , they also made sure i was getting good care and treated me very well with each stay. Dr’s, nurses and staff were awesome.
DO NOT EVER GO HERE. Absolutely horrible. I will never return here and tell everyone to never go here. Came in for heart problems and was told in triage it wasn’t my heart and was sent to the waiting room where people had been waiting for 4 …
If you are getting invoices from them on a monthly basis you had better watch out. They change your account numbers all the time. They combine bills then months later apply for insurance after you have already made payments. They play games …
They took very good care of my mom. They also has a food area for family members to get snacks n coffee. The nurses were all so sweet. Couldn’t ask for anything more
Im sitting as i write this. I have been in the er waiting for 4 ours with no help , going on the 5th hour. I hate that this is the only hospital in Columbia. They told me they didnt have any beds. But there were plenty I can see towards …
My daughter was brought in by ambulance on death’s door. The doctors and nurses on the critical care unit were fantastic! They worked around the clock caring for her and they really did care about her.
This is my first time actually in this hospital as a patient but I have to say the staff here are very friendly and Johnny on the spot. The room is nice and a beautiful view. Drs are pretty awesome too
My daughter went by ambulance to the ER from an auto accident. First she wasn’t even seen by a dr but a nurse practitioner. We waited forever. And they didn’t even stitch her up. I had to take her to Core walk in clinic the next day to …
My mother came into their sorry excuse of an er. She is recovering from a heart attack. She was short of breath. They never gave her oxygen. All the nurses were concerned about was insurance. The staff was loud and laughing all up and down …
I would think that the administration of this hospital would heed all of these negative reviews. I had a similar experience as others where the staff is rude…if anywhere workers should be kind, you would think it would be the hospital. …
I’ve been here numerous times for myself or someone else. I have a couple doctors who are part of the maury regional medical group and getting your health information and records is a breeze. I’ve had a few surgeries here, and I definitely trust that they have the equipment and supplies needed in case something goes wrong.
I brought my sister in the other day at 11:30pm and it was 3:30am and they still never gave her any information. When I was on the phone with her (because I couldn’t be in the room due to Corona) you could hear the nurses just laughing and just standing around. It was like they basically forgot about her. Won’t be back.
I was recently billed almost $900 plus a separate radiology bill for a 20-minute routine ultrasound. My last one a few months earlier at another facility was less than $200 total. My doctor’s office reccomended I ask them to switch me to cash billing, since we have a high deductible insurance plan. When I asked, they said no.
If it were an option I wouldn’t give any stars and just leave my review of this horrible, uneducated, facility. Probably need to get everyone in a meeting and decide what information you are gonna discuss with new mothers since you wanna …
8/01/21
Went again for burning mouth syndrome and doctors said “we don’t know we are good at saving you from dieing but this is not fatal so we don’t know what it is …
Don’t have an emergency on 3rd shift. I wonder if the nurses care about helping their patients after the lack of concern and help with my 1 year old son, who woke up choking on his vomit in his sleep. We’ve spent 2 and a 1/2 hrs without …
I’ve been sat in the ER with my best friend for about 5 hours. The nurse she had left when her shift was over at 8. WORST HOSPITAL EVER!!! DO NOT COME HERE!!! My best friend went to get up to get something to eat and got yelled at by a damn …
Literally just pulled up to pay a bill that was for 2018 and just received it. 430 pm and the lady walks out and locks the door in front of me and walks off. All associates inside see me and continue to close the blinds and act like I’m non …
The staff were absolute angels. They were very kind & compassionate when I was called upon to Identify the body of someone very special & dear to me, my BEST FRIEND, who was like a Big Brother. They done a wonderful job of preparing him to …
I am pregnant. Voiced that I was having difficulty breathing. Triage nurse treated me like an idiot. No sense of urgency or care at all. Had an attitude and smirked when she told me id have to wait in the waiting room. After 2 hours of …
I went yesterday to pick up this contrast for my husband so he can have a CT done. The black lady at the desk demanded that I put on a mask and I told her that due to my disability that I couldn’t wear on. She threatened to call security on …
DO NOT UNDER ANY CIRCUMSTANCES GO TO THE ER AT THIS HOSPITAL IF YOU VALUE YOUR LIFE!! I took my daughter in having strokes every 10 minutes and the ER dr was going to SEND HER HOME!! I was the one who insisted we get to the bottom of the …
The nurses and staff were excellent. Doctor April Peal was the rudest person I have ever met. In the medical field a physician needs some sort of bedside manner, and she has none. She was cold and non-caring throughout the observation. …
Had surgery and volunteer there. Had and have wonderful experience as patient and provider! The nurses and doctors and other staff were helpful and kind. Even the Directors of the volunteer department came to visit while I was in the …
I have read many of the comments posted about Maury Regional. Most of it is financial based. I understand the frustration that some people may feel when they get a $40,000 or $100,000 bill for having your life saved. It can be an …
I can not say enough good things about the experience I had with my mother while she was under their care.We live a hour and half away from this hospital but was told she would receive good care here and she did! Amazing staff,very friendly and accommodating! I would recommend this hospital to anyone needing care.
Their labor and delivery has been horrible with my sister. Her BP is super high and retaining water and this nurse jordan warren has been extrememly rude and hateful each time she has had to go in to thebpoint even though she is having issues she is afraid to go to thid l&d
Even if you pay them diligently every month, they will still turn you over to collections. They fail to communicate this to you and you will end up getting demands from more than one collector with no idea which one is legit and who is the scammer and how did they get this information? Writing Maury does no good. They ignore you.
From the minute we walked into the ER with my grandmother to the many days she stayed in the hospital days after, the staff and doctors have all been top notch and beyond helpful. Everyone has been so kind and taken care of my grandmother very well. Very pleased with this hospital.
Best care I have ever received, including the times I was an inpatient at a hospital I worked at! My day shift nurse on third floor medical, Deanna, was especially good. I only had one regular meal while there but the food was also excellent–on a holiday weekend, no less!
This was the worst experience I’ve ever had. I went to the ER at 9:45 that morning and was taken back to a room at about 11:30 or so. Everything started out well and the nurses were very nice. I had a really bad stomach virus and was very …
We had a wonderful experience at the ER and ICU. My mother had a true life threatening matter with a blood clot in her lung, Summit Hospital in Nashville sent her by Ambulance to see a Pulmonary Specialist, Dr. Guice. We simply can not …
I typically don’t leave reviews either, because I know the circumstances people deal with in the service industry. However bringing my girlfriend to the ER was eye opening to how truly awful this place is. She passed out, and hit her head …
First time ever having a child out of state. Im from Michigan and the health care there is awesome so i know what to expect from doctors and nurses. Well i delivered a child on 8/28/18 at maury regional and the nurse and doctor staff is not …
My son had an appendectomy here. Everything ran like a well-oiled machine, from the ER to surgery to the PACU to his hospital room. I could not have asked for better care for my son. All departments from the nurses, physicians, housekeeping, and dietary were friendly and skilled. Thank you MRMC!
I definitely would not advise any one to stop at this Hospital. My Dr sent me to the ER to have x-rays and an exam because her office was closed. I am having a bad asthma attack. Been waiting here since 3 Pm and it is 6:21 PM by their …
I am typing this as I sit in an ER room with my wife. 3 minutes ago was the 5 hour mark from our arrival. She came by ambulance for a seizure that stopped her breathing twice. She returned to normal before the ambulance left our house, but …
I’d like to preface this by saying I really dislike leaving negative reviews of places. I’m only posting this because I think it’s important that people know about my experience. …
I had surgery there last month and was admitted for a couple of days. From the time I entered until the time I left, everyone was attentive, courteous, friendly, and professional. If I needed or wanted anything, I received it in a timely …
I now understand why everyone I know calls this hospital Murder Regional, if you can avoid it DO NOT GO HERE! First of all, the night we where at this hospital, there was a fight and cops ended up being called and no one got seen for …
I had a kidney stone, and everyone in the ER was very kind and helpful. I even got to meet a nice police officer and his dog. Overall great experience.
Emergency room staff has been wonderful the two times I have been there. However, we were told the stitches I had received could be removed without charge at the emergency room. We were later charged for a separate visit. The billing …
The best of the best. I was in from 10-15-15 to 10-19-15 in room 675 and had a great experience for a bad situation. The doctors, the nurses and the techs were awesome. Everyone was professional and very knowledgeable. The hospital is in …
My mother arrived by ambulance. She was greeted by the staff and doctors with excellent care the night she came in as was I. We are still receiving the best care I have ever experienced anywhere in the country. A very professional yet …
First doctor and nurses I had was great. Had to stay over for observation. Major headache couldn’t sleep told both the nurse and tech 5 hrs later still nothing. Really can’t wait for them to let me go home. Would only recommend if test or procedures are out patient.
DO NOT COME HERE IF YOU VALUE YOUR LIFE! I am literally laying in this hospital with breathing problems and have been over 55 minutes awaiting help. No oxygen no nothing just the words”respiratory is coming”. If you value your life DO NOT …
At first I was hesitant to take my mother to a regional hospital, but we were pleasantly surprised at the high level of care she received there. The nurses and aides were very attentive and supportive. The doctors were there each day, …
I would say that after watching some of the nurses and techs on the Orthopedic floor give care to my grandmother who had just had a hip replacement that they could really use classes/training on compassion/empathy, or just being kind to the …
Worst visit I have had since going to the hospital the same doctor for the third time would not treat me I went for something my doctor sent me for and she wouldn’t treat me it shouldn’t matter my history but it did and she wouldn’t even look at me
My step daughter was in CCU for a few days because of a very sensitive issue. The nurse Jean that she’s had on day shift the last 2 days is terrible. Our family had to speak with the charge nurse about switching nurses after my child on a …
Went to the emergency room last night because I’ve been so sick with bronchitis and I kept getting worse and started having chest pain. The intake nurse,my nurse, and my doctor were amazing! They were very kind and compassionate. I left feeling so much better!
Absolutely atrocious Customer Service and Accounting. Took me 2 days of being put on hold, then dumped into voice mail, leaving detailed messages and NEVER getting a call back, to reach someone so I could dispute a bill that had been paid …
I had to go to the emergency room on February 28. I thought my wait was a little too long, but once I was moved to the back, I could not have asked for better care. My nurse was Eddie, and he was great! I can’t remember my tech’s name …
My adolescent child was brought in for a drug overdose. We sat in a room for 20 hours. They drew labs but could never seem to find the results. MASSIVE inexcusable miscommunication between this horrifying facility to another facility. …
The reason for my one star rating is due to lack of communication. Someone I know has a spouse that was hospitalized for Covid. Since, she has been on FaceTime with him on his personal device for 17 days Today, a completely rude, …
I just want to thank everyone who cared for my mother Betty Jo Wallace she passed away Sept 9th Dr Choksi, Mom thought the sun rose and set with you she always spoke so highly of you. The nurses that cared for her there, Mom always …
I have been trying to reach the women’s medical clinic on the phone. I’ve been on hold for 20 minutes. I’m just trying to confirm the address for my appointment. I am now late because nobody has answered. This is my second call.. The first …
On April 21st I was rushed to MRH by ambulance. Blood pressure was over 200. I along with my husband told the e.r. doctor that it felt like my leg was being squeezed off inch by inch. She kept giving me pain meds that never touched the …
If I could give zero star for this hospital I would!!! Maury County has the worst hospital I have ever seen in my life! My mother was sent to Maury with Covid-19 and Pneumonia oxygen levels was 88 and they had the NERVE to give her an …
The staff here has an awful hard time with any and everything they have no Courtesy for anyone. My pregnant girlfriend was told to get a COVID test done 3 days before and was told to do it at the urgent care and they wouldn’t let her even …
I went into surgery last minute for an emergency D&C due to my baby not having a heartbeat. The whole staff was amazing and compassionate with me. I’ve had some awful experiences with OB/GYN doctors lately but the team that took care of me …
Went to the ER because I thought I had broken my finger and didn’t want to wait for the next day for urgent care. Worst mistake of my life. I should have just dealt with it myself or driven to Williamson County. One hour in the ER included …
Took my son in to be seen about a rash around his eyes and on his eyelids because of a fever, had to wait an hour in the waiting room just to have people that arrived after us get sent to the back before us. Spent 3 1/2 hrs just to be …
I was brought in by ambulance and was immediately sent to surgery. Dr. Khim met me rolling through the ER and explained my condition, what we were doing, and reassured me that everything was going to be okay. I remember one nurse from prep …
ER nurses are rude!! After being told by my doctor to get to the closest ER as fast as possible, I ended up, against my better judgment, at Maury Regional. I was hemorrhaging and losing a lot of blood. I sat in the waiting room in pain …
My sister is sitting in the emergency room for over 5 hours has not been seen yet we get a excuse we are full right now. The lady got very rude that answered the phone. This hospital needs to be sued.
My Mom, age 80 was taken to the hospital last night 10/20/21 by ambulance. She has COPD, an ulcer and an aneurysm. She arrived at the hospital complaining that her stomach was hurting, taken to triage and the PA in emergency told her she …
I had an awesome experience. I was admitted because of a bacterial infection of my lungs. I didn’t know my name or an information. They was very polite to my husband when they would call him to ask questions I could not answer. My husband …
This is my first time ever posting to a review. I’m a lifelong Columbia, TN resident born at MRMC.
After a recent visit to the ER on 01/05/2021, I was discouraged at the lack of …
I just had my son 3/17/2021. The mid night shift in Labor and Delivered is just there for a check. One nurse put my iv in and it became bothering, asked for it to be moved that took forever, then the other nurse blew my vein after she …
I had inpatient surgery a couple of years ago and everything was perfect from start to finish and I wrote a glowing review. However, yesterday I had outpatient surgery and it was the worst medical experience in my life. Everything was …
My grandpa age of 67 was taken there for surgery and passed away due to the incompetence of nurses and doctors. I don’t know if they got the memo but wen a man is on a pace maker how bought you turn it back on or don’t give fluids to a …
I just had surgery yesterday by Dr. Hinson (he did good, but I’m still recovering) my review is for my nurse though in surgery recovery. Her name is Melissa H and she was absolutely amazing. So attentive to my needs and making me …
Horrible experience doesn’t describe what my family has been through with this facility! A lot of the nurses are very rude, the doctors will not call you back, they released my mother to early and had to call 911 not 11hrs later and they …
This place is horrible! They have the least compassionate staff for a hospital. My husband was having chest pains and he sat in the waiting area in pain for a long time. We have yet to be seen.
Insurance fraud!!!
Two years ago I went in for a Covid Test. I was told that I could use my insurance or pay out of pocket. Out of pocket was 50 dollars. The test was free, and …
No point contacting patient advocate for all of you that they responded with apologies saying to contact patient advocate. She works FOR the hospital and sides with them in all things even though she pretends to care. Lots of mistakes being …
When Elder Abuse happened to my mother I was there to help her.
Most everyone is kind and helpful. Always very clean. The staff is very smart and let’s you know what is going on with the patient. Thank you for taking great …
This place should be torn down and replaced by Vanderbilt or st Thomas my wife has been stuck in a mant’s closet for 3 hrs only to be told she’s on the board !!!! Absolutely ludicrous ,,
Would give 0 but can’t. My brother is there with her girlfriend right now. Due to medical emergency my brother is trying to explain what’s going on due to her not being able to talk after a very bad seizure. The old lady in the 2nd triage …
WOW!
THANK YOU MEGAN! I had no idea, until today, that your gift shop would go out of their way to deliver, to a patient’s room, books. You have saved my sanity!
GOD BLESS YOU GUYS!!!
My dad has received excellent care there so far. The nursing staff has been very thorough in reviewing the plan of treatment with us and we received a phone call at home from the doctor reviewing his case. The covid visitor protocol there …
My latest experience with this hospital was terrible. I had a serious surgery and should have been kept longer. The discharge nurses were terrible. I was sent home with a catheter and was given zero instruction on how to care for it, how to …
Do not go here!!!! When I was having bad pains during pregnancy they told me it could be abnormal or early pregnancy and that they are not going to give me an ultrasound. Then when things got worse I had to go back and found out I had an …
Check in was prompt Cindy explained everything including hiw to get the goop out of my hair! The bed was very comfortable and Cindy made sure I has everything I needed. If your a where drinker at night as for a straw and maybe a cup it was hard to drink with the air monitor on your nose you can’t tip the can up. Great experience!
Very busy and slow. Expect long waits in waiting room. Then wait in room. Very slow to check you out as well. Overall I think they just don’t have enough staff for demand. Everyone was nice but wish they had urgent care to push off people …
I want EVERYONE to know of the amazing care, and loving staff they have here at Maury Regional! I had surgery one that I was pretty nervous about, and was referred to Dr Oxley from my primary care doctor. …
I am upset that you all hire doctors who don’t care. My son was taken there by a amblance.he was having real bad heart pains .I tried talking to him about my son having 6 heart operations. He acted like he didn’t care. So when the nurse …
I was there for yearly testing, they were very timely & most attentive. Make me feel valued. They also provide safety precautions & follow Covid protocol, which I truly appreciated.
By far, the worst hospital I’ve ever been “treated”, went in for side pain, they checked MY BACK….? I worked 3 days with the broken rib they missed, number 6 to be exact. I wouldn’t take my dog to that “hospital”. If only there was an …
I am current in this hospital on 3 west due having my gallbladder removed and I just want think Dr Moss and his surgery team for doing such an amazing job keeping me calm for my surgery. The nurses Emily,Kaylie and Tabitha and the cnas for …
I arrived early for my mammogram and bone density tests. I was greeted by a sweet person behind the desk and then called up for my check in. She was very pleasant and professional. When I was called back for my tests the lady completing my …
I was taken care of very well while I was there. The staff were very nice and answered any questions I had. I did not have to wait long at all. Thank you.
The front desk staff and office personnel were very friendly and cheerful which made my visit quick and pleasant. Thank you Maury Reginal I wouldn’t go anywhere else for my medical care.
If I could give 0 stars I would. We are from out of town and my daughter’s gtube came out. They sat us in a waiting room in the back. We were there almost 2 hours. A gtube has to be placed back in very soon! Now it’s almost closed up and we walked out to go to another hospital! I’m so mad at the service there!
Bad choice to come here. You will be here all day. I brought my dad to the Emergency room because he fell and broke his hip and injured both knees. After sitting in a chair for 4hrs we are still waiting to get him help. Other people have …
Went to the ER here couple days ago with my girlfriend who had severe COVID symptoms and my god was it atrocious. Took 30 min for the doctor to see us and 3 hours to get simple blood work and x ray results. The doctors also came off very rude and impatient. Worse hospital I’ve been to but what do you expect when you’re in the boonies.
If you have a critically ill family member and you want to be with them don’t bring them to Maury Regional. Take them somewhere who is compassionate about dying patients and who will allow more than two family members to see them. Get them on palliative or hospice care so they can be surrounded by their lives ones.
I had a mammogram, bone density and 3 MRIs the same day 4-27. Both techs were excellent and treated me in a very caring manner. I had to return a week later for a different mammogram on the right breast- then followed by an ultrasound. The …
Maury Regional saved my husband’s life when he had a heart attack. I called and said I’m on my way with him; they met us at the door with 12 staff members ready to take care of him! Staff was wonderful, hospital is clean. Hospital food was very good. I’m eternally thankful and grateful for them!
I was very sick in August 2021 and spent a total of 10 days in the hospital. The care I received was exceptional. However, I received a call in March 2022 that I had a balance due. Set up payment plans, auto draft, to get the balance taken …
I arrived a little early. The staff at the reception desk were courteous and friendly. My wait time was maybe five minutes.
The person that performed my Mammogram made me feel very comfortable. During the …
Everyone is so friendly and helpful. I was in and out very quickly and that’s very important to me. I have a busy schedule and that made the process so much easier.
The staff and therapists were very caring and professional. I am very pleased with my progress and at this time I am experiencing no pain. GREAT JOB!!!😃 …
All I can say is Awesome went in 2 years ago with findings of stage 4 Non-small cell lung cancer had CT scan Nov.30th 2022 and I’m in remission thank you to the center and Dr.Dhulipala and his nursing staff ty,ty
Amber was very kind, knowledgeable, and comforting, made me feel a lot better, I was very nervous. She was quick, and sweet. Explaining everything. I would recommend to my friends and family
MRI Technician didn’t want to follow Dr Ledbetter orders and do MRI with contrast. Also, when you accepted my 250 dollar co pay it posted to my account from St Thomas outpt center not MRH outpt center in Columbia. I asked lady that …
The care is absolutely phenomenal. But look out for the billing dept/process. Absolutely disgusting. Watch your bills, ck with your insurance ahead of paying anything, & pay in person & get printed receipts. The bills are impossible to …
Best hospital staff I’ve ever encountered. All six members of the staff I communicated with were kind and professional. They were right on time for my appointment and took great care of me.
If you ever have to go to Maury Regional Health or it’s affiliates for any reason make sure to check with your insurance if they send you a bill for more than your usual co pay. It’s best to check in any situation with them. Numerous times …
Kaitlyn, is awesome and I thank her from the bottom of my heart. She made me feel comfortable and relaxed throughout the whole biopsy and I appreciate her for that because that’s a scary thing to go through when it’s your first time. May God bless her in all she does 😊 …
My wife gave birth to our baby two days ago and I want to say a big thank you for the services that were provided to us. All the staff are excellent and very friendly in addition to the excellent health care.
I recently took someone very dear to me who was experiencing a mental health crisis to the Maury Regional ER for help. The staff was extremely professional and very, very quick to respond. I could not have been more impressed.
I received excellent care here from caring staff. Administratively I am disappointed. Waited 3 hrs at least in ER to get a room without honest answers on timing. Had to repeat much of same Q&A to get admitted to the hospital as the ER. Now I have been told I would be discharged 5.5 hrs ago and I am still waiting.
I don’t leave a lot of reviews, but this place deserves one… This is by far the worst institution I have ever been at or worked with. My wife went here during pregnancy and the doctor was awful. The doctors and nurses kept on saying my …
This review is for the BILLING office only. Had testing done in August, received bill in October-made payment arrangments. Did NOT receive a November statement, when I called in December asking about the statement I was told they had …
I was released today after a pretty amazing recovery from a sinus infection which led to bilateral pneumonia. By the time I reached the ER 4 days ago, I couldn’t even speak. Six or eight Nurses and an MD treated me in a huge, fully …
Absolute worst Emergency center you could possibly ask for. Brought my mom in for extreme abdominal and chest pain. So bad she was drenched in cold sweat and on the floor of the hospital crying in pain and begging them to help her. All they …
I’ve been nothing but impressed with not only the staff, but the hospital. Super clean, easy to navigate and plenty of free parking. The staff have really treated us like people and not just another patient. Highly recommended for any cardiac issues. Labor and delivery dept. is also wonderful.
I was very disappointed with my most recent visit to the hospital to deliver my 3rd child. Same OBGYN (absolutely love her). The policies, and quality of care have changed since Vanderbilt took over. After delivering my first two children …
I’ve lived in Columbia my entire life and Maury Regional medical center has always been the place where I’ve gone for all my healthcare needs. I gave birth to both my children in this Hospital and I was born in this hospital myself. …
Some of the staff at this hospital are wonderful, kind and humble. Others are definitely not! Billing department has the rudest customer service employees! They all need training in customer service relations and phone communications. …
Wonderful staff at Women’s Center. They go above and beyond to make your experience as easy as possible. Radiologist that read my mammogram and ultrasound came back and told me exactly what I felt and what he saw on test. I have gone to …
I was scheduled for surgery at 11:30 and was told to be there by 10:30. They did not take me back until after 3p. When I got to my room, the nurse came in after laying for an hour. I had nothing to eat in over 24 hrs for preparation. The …
I went there for an excruciating hip after a fall from a ladder while painting a kitchen. The staff couldn’t have been more polite or helpful than they were that evening. They were very attentive to my needs, understanding and assisting …
Everyone I encountered was highly professional! I did not have to wait. My appointment started on time. Each nurse did not show any signs of rushing, yet they moved me along at a reasonable pace. They respected my time while clearly communicating everything I needed to know and answering every question that I asked.
I went to the Women’s Center for a mammogram. The ladies at the sign desk were so personable and efficient. They even gave me personalized jewelry for my wrist, which I show to the technician, when I was called to the back for the test. I …
Brought someone for a procedure and had to check in at the front desk. We had to wear masks. Good thing we got that vaccination to eliminate the spread of this thing and the need to wear masks. Anyways, the staff was real friendly and we …
I hospital service is not good and stuff have a race problem they don’t help the different Country people
Amazing experience!
Always good service when I come there, and clean.
I’m very pleased with this Doctor office I love my doctor Loretta Davison she understand what I need & helps me!
All staff excellent. Outpatient serviced
Great birth experience! Great staff, very caring and informative!
I get treated good each time I have to go, Thanks 👍 …
I was born here on March 22, 2000
Service like in the emergicy room is soooooo slow but sometimes its not slow
Very efficient and timely with mammogram received
Its always a long wait and they really didn’t do any except give me a perception
Awful billing experience with this place for a birth. Go to Nashville and avoid this place unless you want surprise charges that make no sense.
For a truck driver, this is a very bad place I had a delivery. I have a very bad experience. I came here. They said that I myself have to unload 39 pallets
Everyone on staff is friendly and professional. All masks were in place.
Step up your game Columbia, this Hospital has a lot to work on. Lack of care and technology. Vanderbilt is way ahead in the game.
Staff is not trained to deal with families in crisis. Poor patient care. Please take your family to Murfreesboro.
Took almost 2 hours before I was seen for a deep laceration on my hand. Noone even took a look at it. Hope others had a better experience.
Worst ER in the state. If you have an emergency please just do yourself a favor and drive the extra miles up the road to Franklin.
Go here if you want to die. These people comprise the worst hospital I’ve ever been to.
Changed our birth certificate form AND SUBMITTED it without our approval after we had allready signed it. Getting a lawyer.
My sister called me crying because she is in pain I called the nurses station because she been calling her nurse for 30 minutes they took my name and number said the nurse will call me back she never did so I call my sister back listening …
I really liked how they treated me. They are all very kind to me. I would go back again.
Slow. For an emergency room, there is absolutely no sense of urgency (except the urgency of getting your insurance info..they trip over themselves to get that done) Go elsewhere if you’re actually dying.
Amazing people especially if you are admitted. They bend over backwards for their patients.
Great job
The er was horrible. But after 6hours in there I was finally able to get to labor and delivery where I received the best care.
My lil angel,Nannie lvs you Maddie
Sat at the ER for no telling how many hours without seeing a doctor and when did get back into a room there was blood on the bed.posted pictures but evidently removed if u want to see send a message
Best hospital around,we had both of our children here and I was born here as well and they really care about you as a patient.
Changed my childs birth certificate form, leaving me off as the father entirely. They changed our form after we had signed it. This can’t be legal?
The physicians are excellent, but the hospital employees are not good at what they do. The care is sub-standard. The business office is incompetent. Do yourself a favor, and go a different hospital.
They sent you a bill the same month and even before you respond you are on collection!!!!!!!!!!!!!!!! Not willing to work with people that are sick and barely making it to pay bills i will never ever ever go there and i will tell everyone i know to make a trip to Nashville instead.
I waited in the Er for 2 hours in the lobby. In extreme pain. Very bad service. Should have went to Franklin. I think the wait was terrible. Very unprofessional
Seems to care less about patients. Took almost 40 minutes to get someone in my husbands room. When I walked down to nursing station they were gossiping about another person.
Quality care!! Hardly any wait in any department I have been. Great doctors and nurses
Always excellent health care!
I HAVE BEEN IN THE EMER ROOM WITH HIGH BLOOD PRESSURE …ALSO THERE FOR THE FLU….AND BREAST CANCER…. …
We have been to a lot of hospital’s in our area and we just can’t say enough about Maury Regional every one we meet was just awesome and so helpful and caring thank you so much
I don’t know where they find the ER DRs they have here but it seems like they hire from the bottom and do not care one bit.
I suggest anyone who has a life threatening emergency AVOID this place like their life depends on it.
Sitting in er right now have been for a hour with my husband when asked when they would be seeing my husband the lady behind desk says idk and shruggs her shoulders and says no room available really a hour no room
The CDU team was amazing. Dr. Brian McMurray has a great bedside manner, was thorough and really helped ease a stressful experience.
Great care and super good nurses and ER staff. Huge improvement in care and bed side manners. Very personable.
The whole surgical team did a great job and everything went excellent
This place can either be a joke, or a life saver, but having to gamble on someone’s well being is a very hard decision to make. Don’t let billing push you around too much and you’ll be ok. 3 stars.
What lovely people at the Imaging Dept.
I was a patient on the 2nd floor stepdown unit I could’nt believe the excellent care I recieved from all the staff they are very dedicated and kind and loving always came into my room to see if I needed anything and always with a …
May 9 2018
My daughter came in sent by her Dr. In a lot of pain. Dr said it was a kidney stone and from the bleading yes bleading it was obstructing something and she …
Uneducated staff I came in there and told them I was suffering with candida die off/ Herxheimer reaction they had no clue what I was talking about sent me home with no help a week later I’m still sick
This place has no consideration for visitors to the ICU. They don’t allow visitors from 6:30 to 9:30AM and from 6:30 to 8:30 PM which is basically the prime time anyone with a job can visit. I can find no information about this on the website. It’s just a redneck place
No coffee in the Labor & Delivery family waiting area.
We travel from Fayetteville for our outpatient needs. Everyone is kind and caring. You are always greeted with a smile. If I could give a 10 I certainly would.
My son is a disabled veteran who was sent to Maury Regional Medical Center by the VA. After his treatment, this medical center has been shamelessly harassing and threatening to turn my hero son over to a collection agency for a payment …
I waited in er for hours I didn’t complain till a person who came in after me was treated then walked out and was home I still hadn’t been seen this is the sorriest I’ve ever been treated in a hospital
Final update dad died 48 hours after leaving this hospital,if they would have stabilized him he may still be here today!!!I dispise maury REGIONAL HOSPITAL!!!!!Update..3-5-18 finally got dad to the VA in Nashville today to find out he has a …
Poor quality of care from a staff of inexperienced health professionals. Pricing is outrageous for the quality of care Maury Regional provides. Will certainly go north to Williamson or Davidson Counties next time I am need of healthcare.
They do not care about the people they serve. All they care about is money. If you try to set up a payment plan they cover you up with all this paperwork that is mind boggling, and then you pay them diligently every month and they still just send it to collections. Just greedy.
Very good place I trust my health to
i was just discharged after 3 days on the 3rd floor. the nurses literally waited on me hand and foot. they where incredibly nice, especially Ms.Ashley. I couldnt have asked for better care.
I got an infection in their operating room.Talked to the patient advocate and all she did was deflect.Nobody at the hospital that has any power will talk to me.
My mother had knee replacement done here and the staff treated her with such love and ❤ care. To everyone at Maury Regional…YOU GUYS ROCK!!!!
Scammed $5000 total for abdominal pain. Went there and got 0 diagnosis and a massive bill for 3 hours of service. Wouldn’t come back unless im dead.
Had to go to ER recently for an emergency and I want to thank all the Doctors, NP’s, Nurses and staff for the fantastic treatment they gave me. They were all very professional and did a wonderful job. Thank you all !!
I’ve always had a pretty positive experience at Maury Regional but I did experience a blood clot because of an IV not being flushed.
Seems the service was slow, I had to get my own juice and then i had a family go and get me something to eat..I gave my order for dinner and mine never showed, I asked the nurse for my dinner and was told the cafiteria was closed??? It took …
I was recently at this so called hospital for breathing and feeling of passing out 3 separate visits to the emergency room. They didn’t make simple checks first and wanted to stick an iv in my arm took blood all three trips didn’t find …
Enjoyed everyone there …. Especially Carolyn!!!
Very satisfied with service (care) and staff.
My daughter was a high risk pregnancy and they were going to schedule her to have a csection and she started bleeding before they got to give her meds to help her unborn baby and they saved my daughter and my grandson thank God for them!!!!
All the staff treatement me excellently. Thanks.
Now I know where the bottom half of graduating physicians practice!
To have a physician ask about your insurance status and then call you crazy and have the charge nurse call you a liar is beyond unacceptable
Doctors and nurses at the ER were amazing. Took care of my baby with urgency and compassion in a timely matter. Couldn’t have asked for better care.
I’ve had two outpatient procedures done here and every person I came in contact with from the front door to the surgery room was excellent! I couldn’t ask for better treatment or care as what I received at this hospital!
My youngest was born there and my oldest was seen my thier speech. Starting with the birth of my youngest car over all was ok if u dont count the fact they forgot that my wife was still a pt there two days in a row and forgot to care for …
Staff are very friendly and efficient. When my friend was here and she didn’t eat all her food they asked what she would like for lunch instead. Even the doctors were very friendly and down to earth and were encouraging my friend in her rehabilitation.
Great experience….Shelly wonderful! 😊 …
Told my wife she needed breathing tests but would not give her any pricing until we received a bill for over $1,500. Affordable care act hard at work along with a bunch of money grubbing doctors. Currently being sued by them! Awesome customer service guys…
Make the drive to Nashville. Took my husband there to night because of a sore jaw and sore throat. His B/P was 219/ 120. Waited for two hours and never did get called back. Decided to take him to nashville.
Excellent care in Radiology and MRI/.
I came in on Tuesday Jan,29/2019 with shoulder pain to the er they took some xrays and the “doctor’ came he asked me to move my arm up and down I have had extreme pain sence Saturday after all that he told me I had nothing but never asked …
i was admitted at least 15 times within about 5 or 6 months, and not only did they help me get the meds i needed , they also made sure i was getting good care and treated me very well with each stay. Dr’s, nurses and staff were awesome.
DO NOT EVER GO HERE. Absolutely horrible. I will never return here and tell everyone to never go here. Came in for heart problems and was told in triage it wasn’t my heart and was sent to the waiting room where people had been waiting for 4 …
Had my mom in here 3 times in 3 weeks
Sent her home with the same issues..
Has now progressed to pnumonia and sepsis …
If you are getting invoices from them on a monthly basis you had better watch out. They change your account numbers all the time. They combine bills then months later apply for insurance after you have already made payments. They play games …
Human resources department could be more open hearted and compassionate.
They took very good care of my mom. They also has a food area for family members to get snacks n coffee. The nurses were all so sweet. Couldn’t ask for anything more
Im sitting as i write this. I have been in the er waiting for 4 ours with no help , going on the 5th hour. I hate that this is the only hospital in Columbia. They told me they didnt have any beds. But there were plenty I can see towards …
My daughter was brought in by ambulance on death’s door. The doctors and nurses on the critical care unit were fantastic! They worked around the clock caring for her and they really did care about her.
This is my first time actually in this hospital as a patient but I have to say the staff here are very friendly and Johnny on the spot. The room is nice and a beautiful view. Drs are pretty awesome too
My daughter went by ambulance to the ER from an auto accident. First she wasn’t even seen by a dr but a nurse practitioner. We waited forever. And they didn’t even stitch her up. I had to take her to Core walk in clinic the next day to …
My mother came into their sorry excuse of an er. She is recovering from a heart attack. She was short of breath. They never gave her oxygen. All the nurses were concerned about was insurance. The staff was loud and laughing all up and down …
I would think that the administration of this hospital would heed all of these negative reviews. I had a similar experience as others where the staff is rude…if anywhere workers should be kind, you would think it would be the hospital. …
Excellent care , very accommodating and took very good care of me
I’ve been here numerous times for myself or someone else. I have a couple doctors who are part of the maury regional medical group and getting your health information and records is a breeze. I’ve had a few surgeries here, and I definitely trust that they have the equipment and supplies needed in case something goes wrong.
I brought my sister in the other day at 11:30pm and it was 3:30am and they still never gave her any information. When I was on the phone with her (because I couldn’t be in the room due to Corona) you could hear the nurses just laughing and just standing around. It was like they basically forgot about her. Won’t be back.
I was recently billed almost $900 plus a separate radiology bill for a 20-minute routine ultrasound. My last one a few months earlier at another facility was less than $200 total. My doctor’s office reccomended I ask them to switch me to cash billing, since we have a high deductible insurance plan. When I asked, they said no.
Everyone is always curtious and listens to what and what why you are there for.
Great place but it takes 4-5 hours just to get a room the waiting time is terrible
If it were an option I wouldn’t give any stars and just leave my review of this horrible, uneducated, facility. Probably need to get everyone in a meeting and decide what information you are gonna discuss with new mothers since you wanna …
8/01/21
Went again for burning mouth syndrome and doctors said “we don’t know we are good at saving you from dieing but this is not fatal so we don’t know what it is …
Don’t have an emergency on 3rd shift. I wonder if the nurses care about helping their patients after the lack of concern and help with my 1 year old son, who woke up choking on his vomit in his sleep. We’ve spent 2 and a 1/2 hrs without …
I’ve been sat in the ER with my best friend for about 5 hours. The nurse she had left when her shift was over at 8. WORST HOSPITAL EVER!!! DO NOT COME HERE!!! My best friend went to get up to get something to eat and got yelled at by a damn …
Literally just pulled up to pay a bill that was for 2018 and just received it. 430 pm and the lady walks out and locks the door in front of me and walks off. All associates inside see me and continue to close the blinds and act like I’m non …
The staff were absolute angels. They were very kind & compassionate when I was called upon to Identify the body of someone very special & dear to me, my BEST FRIEND, who was like a Big Brother. They done a wonderful job of preparing him to …
I am pregnant. Voiced that I was having difficulty breathing. Triage nurse treated me like an idiot. No sense of urgency or care at all. Had an attitude and smirked when she told me id have to wait in the waiting room. After 2 hours of …
I went yesterday to pick up this contrast for my husband so he can have a CT done. The black lady at the desk demanded that I put on a mask and I told her that due to my disability that I couldn’t wear on. She threatened to call security on …
DO NOT UNDER ANY CIRCUMSTANCES GO TO THE ER AT THIS HOSPITAL IF YOU VALUE YOUR LIFE!! I took my daughter in having strokes every 10 minutes and the ER dr was going to SEND HER HOME!! I was the one who insisted we get to the bottom of the …
The nurses and staff were excellent. Doctor April Peal was the rudest person I have ever met. In the medical field a physician needs some sort of bedside manner, and she has none. She was cold and non-caring throughout the observation. …
Had surgery and volunteer there. Had and have wonderful experience as patient and provider! The nurses and doctors and other staff were helpful and kind. Even the Directors of the volunteer department came to visit while I was in the …
I have read many of the comments posted about Maury Regional. Most of it is financial based. I understand the frustration that some people may feel when they get a $40,000 or $100,000 bill for having your life saved. It can be an …
We are very fortunate to have such a fine hospital in our area. The staff is great. It is my first choice !
Place is a joke,been here 4 hours already and sitting next to a couple that’s been here 5. Averging less than 1 person going back per hour
Excellent service and friendly staff. Very patient and kind.
This is the most slowest hospital I have ever been too.
I can not say enough good things about the experience I had with my mother while she was under their care.We live a hour and half away from this hospital but was told she would receive good care here and she did! Amazing staff,very friendly and accommodating! I would recommend this hospital to anyone needing care.
Their labor and delivery has been horrible with my sister. Her BP is super high and retaining water and this nurse jordan warren has been extrememly rude and hateful each time she has had to go in to thebpoint even though she is having issues she is afraid to go to thid l&d
I was so nervous because of my last mammogram. But this visit was so different and I’ll never go anywhere else to get one!!
Even if you pay them diligently every month, they will still turn you over to collections. They fail to communicate this to you and you will end up getting demands from more than one collector with no idea which one is legit and who is the scammer and how did they get this information? Writing Maury does no good. They ignore you.
From the minute we walked into the ER with my grandmother to the many days she stayed in the hospital days after, the staff and doctors have all been top notch and beyond helpful. Everyone has been so kind and taken care of my grandmother very well. Very pleased with this hospital.
Best care I have ever received, including the times I was an inpatient at a hospital I worked at! My day shift nurse on third floor medical, Deanna, was especially good. I only had one regular meal while there but the food was also excellent–on a holiday weekend, no less!
This was the worst experience I’ve ever had. I went to the ER at 9:45 that morning and was taken back to a room at about 11:30 or so. Everything started out well and the nurses were very nice. I had a really bad stomach virus and was very …
We had a wonderful experience at the ER and ICU. My mother had a true life threatening matter with a blood clot in her lung, Summit Hospital in Nashville sent her by Ambulance to see a Pulmonary Specialist, Dr. Guice. We simply can not …
My experience was professional and my test didn’t take long.
I typically don’t leave reviews either, because I know the circumstances people deal with in the service industry. However bringing my girlfriend to the ER was eye opening to how truly awful this place is. She passed out, and hit her head …
First time ever having a child out of state. Im from Michigan and the health care there is awesome so i know what to expect from doctors and nurses. Well i delivered a child on 8/28/18 at maury regional and the nurse and doctor staff is not …
My son had an appendectomy here. Everything ran like a well-oiled machine, from the ER to surgery to the PACU to his hospital room. I could not have asked for better care for my son. All departments from the nurses, physicians, housekeeping, and dietary were friendly and skilled. Thank you MRMC!
I definitely would not advise any one to stop at this Hospital. My Dr sent me to the ER to have x-rays and an exam because her office was closed. I am having a bad asthma attack. Been waiting here since 3 Pm and it is 6:21 PM by their …
I am typing this as I sit in an ER room with my wife. 3 minutes ago was the 5 hour mark from our arrival. She came by ambulance for a seizure that stopped her breathing twice. She returned to normal before the ambulance left our house, but …
I’d like to preface this by saying I really dislike leaving negative reviews of places. I’m only posting this because I think it’s important that people know about my experience. …
I had surgery there last month and was admitted for a couple of days. From the time I entered until the time I left, everyone was attentive, courteous, friendly, and professional. If I needed or wanted anything, I received it in a timely …
I now understand why everyone I know calls this hospital Murder Regional, if you can avoid it DO NOT GO HERE! First of all, the night we where at this hospital, there was a fight and cops ended up being called and no one got seen for …
I had a kidney stone, and everyone in the ER was very kind and helpful. I even got to meet a nice police officer and his dog. Overall great experience.
Super friendly nursing staff. Was very good to my daughter…
Emergency room staff has been wonderful the two times I have been there. However, we were told the stitches I had received could be removed without charge at the emergency room. We were later charged for a separate visit. The billing …
The best of the best. I was in from 10-15-15 to 10-19-15 in room 675 and had a great experience for a bad situation. The doctors, the nurses and the techs were awesome. Everyone was professional and very knowledgeable. The hospital is in …
My mother arrived by ambulance. She was greeted by the staff and doctors with excellent care the night she came in as was I. We are still receiving the best care I have ever experienced anywhere in the country. A very professional yet …
First doctor and nurses I had was great. Had to stay over for observation. Major headache couldn’t sleep told both the nurse and tech 5 hrs later still nothing. Really can’t wait for them to let me go home. Would only recommend if test or procedures are out patient.
DO NOT COME HERE IF YOU VALUE YOUR LIFE! I am literally laying in this hospital with breathing problems and have been over 55 minutes awaiting help. No oxygen no nothing just the words”respiratory is coming”. If you value your life DO NOT …
Women’s Center provides top notch services.
At first I was hesitant to take my mother to a regional hospital, but we were pleasantly surprised at the high level of care she received there. The nurses and aides were very attentive and supportive. The doctors were there each day, …
I would say that after watching some of the nurses and techs on the Orthopedic floor give care to my grandmother who had just had a hip replacement that they could really use classes/training on compassion/empathy, or just being kind to the …
Worst visit I have had since going to the hospital the same doctor for the third time would not treat me I went for something my doctor sent me for and she wouldn’t treat me it shouldn’t matter my history but it did and she wouldn’t even look at me
My step daughter was in CCU for a few days because of a very sensitive issue. The nurse Jean that she’s had on day shift the last 2 days is terrible. Our family had to speak with the charge nurse about switching nurses after my child on a …
Went to the emergency room last night because I’ve been so sick with bronchitis and I kept getting worse and started having chest pain. The intake nurse,my nurse, and my doctor were amazing! They were very kind and compassionate. I left feeling so much better!
Absolutely atrocious Customer Service and Accounting. Took me 2 days of being put on hold, then dumped into voice mail, leaving detailed messages and NEVER getting a call back, to reach someone so I could dispute a bill that had been paid …
I had to go to the emergency room on February 28. I thought my wait was a little too long, but once I was moved to the back, I could not have asked for better care. My nurse was Eddie, and he was great! I can’t remember my tech’s name …
My adolescent child was brought in for a drug overdose. We sat in a room for 20 hours. They drew labs but could never seem to find the results. MASSIVE inexcusable miscommunication between this horrifying facility to another facility. …
Excellent and efficient office. The staff and doctors are wonderful.
The reason for my one star rating is due to lack of communication. Someone I know has a spouse that was hospitalized for Covid. Since, she has been on FaceTime with him on his personal device for 17 days Today, a completely rude, …
I just want to thank everyone who cared for my mother Betty Jo Wallace she passed away Sept 9th Dr Choksi, Mom thought the sun rose and set with you she always spoke so highly of you. The nurses that cared for her there, Mom always …
I have been trying to reach the women’s medical clinic on the phone. I’ve been on hold for 20 minutes. I’m just trying to confirm the address for my appointment. I am now late because nobody has answered. This is my second call.. The first …
On April 21st I was rushed to MRH by ambulance. Blood pressure was over 200. I along with my husband told the e.r. doctor that it felt like my leg was being squeezed off inch by inch. She kept giving me pain meds that never touched the …
If I could give zero star for this hospital I would!!! Maury County has the worst hospital I have ever seen in my life! My mother was sent to Maury with Covid-19 and Pneumonia oxygen levels was 88 and they had the NERVE to give her an …
The staff here has an awful hard time with any and everything they have no Courtesy for anyone. My pregnant girlfriend was told to get a COVID test done 3 days before and was told to do it at the urgent care and they wouldn’t let her even …
I went into surgery last minute for an emergency D&C due to my baby not having a heartbeat. The whole staff was amazing and compassionate with me. I’ve had some awful experiences with OB/GYN doctors lately but the team that took care of me …
Went to the ER because I thought I had broken my finger and didn’t want to wait for the next day for urgent care. Worst mistake of my life. I should have just dealt with it myself or driven to Williamson County. One hour in the ER included …
Took my son in to be seen about a rash around his eyes and on his eyelids because of a fever, had to wait an hour in the waiting room just to have people that arrived after us get sent to the back before us. Spent 3 1/2 hrs just to be …
Extremely polite and very timely. Make you feel very comfortable.
Very helpful. Got there early took me right back. Well experienced team.
Professional caring staff in departments I was in. MRI imaging and ultra sound
I was brought in by ambulance and was immediately sent to surgery. Dr. Khim met me rolling through the ER and explained my condition, what we were doing, and reassured me that everything was going to be okay. I remember one nurse from prep …
ER nurses are rude!! After being told by my doctor to get to the closest ER as fast as possible, I ended up, against my better judgment, at Maury Regional. I was hemorrhaging and losing a lot of blood. I sat in the waiting room in pain …
This facility has been amazing to my family. Staff is so caring!
My sister is sitting in the emergency room for over 5 hours has not been seen yet we get a excuse we are full right now. The lady got very rude that answered the phone. This hospital needs to be sued.
My Mom, age 80 was taken to the hospital last night 10/20/21 by ambulance. She has COPD, an ulcer and an aneurysm. She arrived at the hospital complaining that her stomach was hurting, taken to triage and the PA in emergency told her she …
I had an awesome experience. I was admitted because of a bacterial infection of my lungs. I didn’t know my name or an information. They was very polite to my husband when they would call him to ask questions I could not answer. My husband …
This is my first time ever posting to a review. I’m a lifelong Columbia, TN resident born at MRMC.
After a recent visit to the ER on 01/05/2021, I was discouraged at the lack of …
I just had my son 3/17/2021. The mid night shift in Labor and Delivered is just there for a check. One nurse put my iv in and it became bothering, asked for it to be moved that took forever, then the other nurse blew my vein after she …
This is a great place to go. I was treated very good and recommend them highly
I had inpatient surgery a couple of years ago and everything was perfect from start to finish and I wrote a glowing review. However, yesterday I had outpatient surgery and it was the worst medical experience in my life. Everything was …
My grandpa age of 67 was taken there for surgery and passed away due to the incompetence of nurses and doctors. I don’t know if they got the memo but wen a man is on a pace maker how bought you turn it back on or don’t give fluids to a …
Everyone was professional and took very good care of me for my appointment .
I just had surgery yesterday by Dr. Hinson (he did good, but I’m still recovering) my review is for my nurse though in surgery recovery. Her name is Melissa H and she was absolutely amazing. So attentive to my needs and making me …
Recommend 15-20mins ahead of appointment time. Expect to wait. Staff professional & helpful.
Horrible experience doesn’t describe what my family has been through with this facility! A lot of the nurses are very rude, the doctors will not call you back, they released my mother to early and had to call 911 not 11hrs later and they …
I was very sick. They were very helpful and understanding.
This place is horrible! They have the least compassionate staff for a hospital. My husband was having chest pains and he sat in the waiting area in pain for a long time. We have yet to be seen.
Insurance fraud!!!
Two years ago I went in for a Covid Test. I was told that I could use my insurance or pay out of pocket. Out of pocket was 50 dollars. The test was free, and …
No point contacting patient advocate for all of you that they responded with apologies saying to contact patient advocate. She works FOR the hospital and sides with them in all things even though she pretends to care. Lots of mistakes being …
I’ve always had a good experience while being treated at Maury Regional Hospital.
When Elder Abuse happened to my mother I was there to help her.
Most everyone is kind and helpful. Always very clean. The staff is very smart and let’s you know what is going on with the patient. Thank you for taking great …
Except for an unusually long wait time it was a pleasure being served by these people. They were very professional and kind.
This place should be torn down and replaced by Vanderbilt or st Thomas my wife has been stuck in a mant’s closet for 3 hrs only to be told she’s on the board !!!! Absolutely ludicrous ,,
While I don’t like having to be injected with radioactive dye to have a CT scan all the nurses and techs were kind and polite.
Would give 0 but can’t. My brother is there with her girlfriend right now. Due to medical emergency my brother is trying to explain what’s going on due to her not being able to talk after a very bad seizure. The old lady in the 2nd triage …
WOW!
THANK YOU MEGAN! I had no idea, until today, that your gift shop would go out of their way to deliver, to a patient’s room, books. You have saved my sanity!
GOD BLESS YOU GUYS!!!
My dad has received excellent care there so far. The nursing staff has been very thorough in reviewing the plan of treatment with us and we received a phone call at home from the doctor reviewing his case. The covid visitor protocol there …
9/19 arrived at ER with respiratory distress. Sat for 4 hrs and never saw a doctor?
They were very thorough and caring and I was in and out in a reasonable amount of time.
My outpatient procedure was done very efficient very little wait time.
My latest experience with this hospital was terrible. I had a serious surgery and should have been kept longer. The discharge nurses were terrible. I was sent home with a catheter and was given zero instruction on how to care for it, how to …
Do not go here!!!! When I was having bad pains during pregnancy they told me it could be abnormal or early pregnancy and that they are not going to give me an ultrasound. Then when things got worse I had to go back and found out I had an …
Check in was prompt Cindy explained everything including hiw to get the goop out of my hair! The bed was very comfortable and Cindy made sure I has everything I needed. If your a where drinker at night as for a straw and maybe a cup it was hard to drink with the air monitor on your nose you can’t tip the can up. Great experience!
Very busy and slow. Expect long waits in waiting room. Then wait in room. Very slow to check you out as well. Overall I think they just don’t have enough staff for demand. Everyone was nice but wish they had urgent care to push off people …
Awesome assist by all personnel involved in the CT department…. Wish I had gotten names to acknowledge them
Experience has always been great at the Women’s Pavilion. The staffs are always kind and efficient.
Everyone was so helpful from getting registered to having my procedure to seeing me all the way out the door. They are the best!!!!
I want EVERYONE to know of the amazing care, and loving staff they have here at Maury Regional! I had surgery one that I was pretty nervous about, and was referred to Dr Oxley from my primary care doctor. …
Went in for outpatient imaging. The team and Technician was amazing and made me feel very comfortable.
I am upset that you all hire doctors who don’t care. My son was taken there by a amblance.he was having real bad heart pains .I tried talking to him about my son having 6 heart operations. He acted like he didn’t care. So when the nurse …
I was there for yearly testing, they were very timely & most attentive. Make me feel valued. They also provide safety precautions & follow Covid protocol, which I truly appreciated.
I would’ve given 5 stars, but I waited over 2 hours to be called in for a 5 minute test!
As always, I just want for a chest X ray and the staff is always great and nice to work with Thank you so always being kind and helpful. Thank.
By far, the worst hospital I’ve ever been “treated”, went in for side pain, they checked MY BACK….? I worked 3 days with the broken rib they missed, number 6 to be exact. I wouldn’t take my dog to that “hospital”. If only there was an …
My wife Waited for over 6 hours in pain in the emergency room to be seen, never got seen. Worst emergency room I’ve ever been to.
I am current in this hospital on 3 west due having my gallbladder removed and I just want think Dr Moss and his surgery team for doing such an amazing job keeping me calm for my surgery. The nurses Emily,Kaylie and Tabitha and the cnas for …
Everyone who helped me were amazing, kind, friendly and made a questionable experience, very enjoyable
I arrived early for my mammogram and bone density tests. I was greeted by a sweet person behind the desk and then called up for my check in. She was very pleasant and professional. When I was called back for my tests the lady completing my …
I’ve never had a bad experience at this hospital. I was born there and I’ve used them for everything for 62 years.
They was so good to me at front desk and ct scan staffing was awesome great job guys 😊 …
The tech was very helpful as I cannot use one arm due to surgery. She helped me with my clothing.
Maury Regional Hospital has care far above the rest. From the cleaning folks to the Doctors! That includes all you Nurses and techs.
I was taken care of very well while I was there. The staff were very nice and answered any questions I had. I did not have to wait long at all. Thank you.
Just had my yearly mammogram and everyone there was super! Katelynn did my imaging and she was Fabulous!!!
Carolyn Womack is fabulous. She ensured I understood my care regimen.
The front desk staff and office personnel were very friendly and cheerful which made my visit quick and pleasant. Thank you Maury Reginal I wouldn’t go anywhere else for my medical care.
If I could give 0 stars I would. We are from out of town and my daughter’s gtube came out. They sat us in a waiting room in the back. We were there almost 2 hours. A gtube has to be placed back in very soon! Now it’s almost closed up and we walked out to go to another hospital! I’m so mad at the service there!
Bad choice to come here. You will be here all day. I brought my dad to the Emergency room because he fell and broke his hip and injured both knees. After sitting in a chair for 4hrs we are still waiting to get him help. Other people have …
Went to the ER here couple days ago with my girlfriend who had severe COVID symptoms and my god was it atrocious. Took 30 min for the doctor to see us and 3 hours to get simple blood work and x ray results. The doctors also came off very rude and impatient. Worse hospital I’ve been to but what do you expect when you’re in the boonies.
If you have a critically ill family member and you want to be with them don’t bring them to Maury Regional. Take them somewhere who is compassionate about dying patients and who will allow more than two family members to see them. Get them on palliative or hospice care so they can be surrounded by their lives ones.
I had a mammogram, bone density and 3 MRIs the same day 4-27. Both techs were excellent and treated me in a very caring manner. I had to return a week later for a different mammogram on the right breast- then followed by an ultrasound. The …
Maury Regional saved my husband’s life when he had a heart attack. I called and said I’m on my way with him; they met us at the door with 12 staff members ready to take care of him! Staff was wonderful, hospital is clean. Hospital food was very good. I’m eternally thankful and grateful for them!
I was very sick in August 2021 and spent a total of 10 days in the hospital. The care I received was exceptional. However, I received a call in March 2022 that I had a balance due. Set up payment plans, auto draft, to get the balance taken …
I arrived a little early. The staff at the reception desk were courteous and friendly. My wait time was maybe five minutes.
The person that performed my Mammogram made me feel very comfortable. During the …
Everyone is so friendly and helpful. I was in and out very quickly and that’s very important to me. I have a busy schedule and that made the process so much easier.
The Maury Regional Women’s Center provides exceptional care. The staff is skilled, professional, kind and courteous.
The staff and therapists were very caring and professional. I am very pleased with my progress and at this time I am experiencing no pain. GREAT JOB!!!😃 …
All I can say is Awesome went in 2 years ago with findings of stage 4 Non-small cell lung cancer had CT scan Nov.30th 2022 and I’m in remission thank you to the center and Dr.Dhulipala and his nursing staff ty,ty
Amber was very kind, knowledgeable, and comforting, made me feel a lot better, I was very nervous. She was quick, and sweet. Explaining everything. I would recommend to my friends and family
MRI Technician didn’t want to follow Dr Ledbetter orders and do MRI with contrast. Also, when you accepted my 250 dollar co pay it posted to my account from St Thomas outpt center not MRH outpt center in Columbia. I asked lady that …
The care is absolutely phenomenal. But look out for the billing dept/process. Absolutely disgusting. Watch your bills, ck with your insurance ahead of paying anything, & pay in person & get printed receipts. The bills are impossible to …
Best hospital staff I’ve ever encountered. All six members of the staff I communicated with were kind and professional. They were right on time for my appointment and took great care of me.
If you ever have to go to Maury Regional Health or it’s affiliates for any reason make sure to check with your insurance if they send you a bill for more than your usual co pay. It’s best to check in any situation with them. Numerous times …
Kaitlyn, is awesome and I thank her from the bottom of my heart. She made me feel comfortable and relaxed throughout the whole biopsy and I appreciate her for that because that’s a scary thing to go through when it’s your first time. May God bless her in all she does 😊 …
My wife gave birth to our baby two days ago and I want to say a big thank you for the services that were provided to us. All the staff are excellent and very friendly in addition to the excellent health care.
I recently took someone very dear to me who was experiencing a mental health crisis to the Maury Regional ER for help. The staff was extremely professional and very, very quick to respond. I could not have been more impressed.
I received excellent care here from caring staff. Administratively I am disappointed. Waited 3 hrs at least in ER to get a room without honest answers on timing. Had to repeat much of same Q&A to get admitted to the hospital as the ER. Now I have been told I would be discharged 5.5 hrs ago and I am still waiting.
I don’t leave a lot of reviews, but this place deserves one… This is by far the worst institution I have ever been at or worked with. My wife went here during pregnancy and the doctor was awful. The doctors and nurses kept on saying my …
This review is for the BILLING office only. Had testing done in August, received bill in October-made payment arrangments. Did NOT receive a November statement, when I called in December asking about the statement I was told they had …
I was released today after a pretty amazing recovery from a sinus infection which led to bilateral pneumonia. By the time I reached the ER 4 days ago, I couldn’t even speak. Six or eight Nurses and an MD treated me in a huge, fully …
Absolute worst Emergency center you could possibly ask for. Brought my mom in for extreme abdominal and chest pain. So bad she was drenched in cold sweat and on the floor of the hospital crying in pain and begging them to help her. All they …
I’ve been nothing but impressed with not only the staff, but the hospital. Super clean, easy to navigate and plenty of free parking. The staff have really treated us like people and not just another patient. Highly recommended for any cardiac issues. Labor and delivery dept. is also wonderful.
I was very disappointed with my most recent visit to the hospital to deliver my 3rd child. Same OBGYN (absolutely love her). The policies, and quality of care have changed since Vanderbilt took over. After delivering my first two children …
I’ve lived in Columbia my entire life and Maury Regional medical center has always been the place where I’ve gone for all my healthcare needs. I gave birth to both my children in this Hospital and I was born in this hospital myself. …
Some of the staff at this hospital are wonderful, kind and humble. Others are definitely not! Billing department has the rudest customer service employees! They all need training in customer service relations and phone communications. …
Wonderful staff at Women’s Center. They go above and beyond to make your experience as easy as possible. Radiologist that read my mammogram and ultrasound came back and told me exactly what I felt and what he saw on test. I have gone to …
I was scheduled for surgery at 11:30 and was told to be there by 10:30. They did not take me back until after 3p. When I got to my room, the nurse came in after laying for an hour. I had nothing to eat in over 24 hrs for preparation. The …
I went there for an excruciating hip after a fall from a ladder while painting a kitchen. The staff couldn’t have been more polite or helpful than they were that evening. They were very attentive to my needs, understanding and assisting …
Everyone I encountered was highly professional! I did not have to wait. My appointment started on time. Each nurse did not show any signs of rushing, yet they moved me along at a reasonable pace. They respected my time while clearly communicating everything I needed to know and answering every question that I asked.
I went to the Women’s Center for a mammogram. The ladies at the sign desk were so personable and efficient. They even gave me personalized jewelry for my wrist, which I show to the technician, when I was called to the back for the test. I …
Brought someone for a procedure and had to check in at the front desk. We had to wear masks. Good thing we got that vaccination to eliminate the spread of this thing and the need to wear masks. Anyways, the staff was real friendly and we …