MAWD Pathology Group, located in North Kansas City, has grown to involve 14 pathologists, including three board certified hematopathologists, three … See more
I received a bill from MAWD pathology group. My EOB said “not medically necessary” which, in medical billing terms, means “Hey, we need medical records to justify why this additional test was ran.” I am a full time medical biller and AR …
I’m with Phil and also enjoyed working with the company. Many helpful co-workers and higher staff to help you achieve success. I was in billing and unfortunately had to deal with Change as our third party biller (huge migraine and like …
They have no idea what the hell they are doing. They are billing insurance that I don’t have and I have called in four times now and given the correct insurance and I am getting final notice and collection notices.
Lady on the phone had an attitude and was very rude. This is a pandemic and not everyone knows your rules. You could have said what you said politely. Would not recommend this place to anyone. Rude rude rude. Would give a no star but that’s not an option.
Charged for glucose home device that I never received.
I called asking for explanation only to get told to call the doctor, who told me to call the facility, who then told me to call M A W D. …
This business just transferred from NKC to Lenexa. Please allow time to get the new facility up and running before you’re so quick to judge. Everyone is very professional and is ready to take on any challenge a customer might have. I highly recommend this place for that specific reason. Have a nice day y’all
MAWD has always been a small business, and grew a year ago to over 100 employees due to new contracts. While the growth was a learning curve for many, there’s a reason that they have earned the trust of new clients. It is a wonderful place to work, with a great team in place.
Got a pap smear, I have medicaid I live on $771 ssi a month. They CHARGED $1000.00 One thousand, for a pap smear for a yeast infection whitch I did not have. Medicaid paid less than half and are trying to charge me the rest , its a bill for $569.00 And they can kiss my butt cause Im not paying the rest…..
Terrible firm with standard procedures designed to take advantage of people. I’m disappointed St. Luke’s would associate with such an unethical company.
Terrible company. I’ve now received a “final notice” on my second statement for a bill I should NOT be receiving. Insurance has had to now call and dispute this with them for the second time. Seems like they are hoping some fool will just pay them to avoid being sent to collections.
My wife was in the hospital for colon cancer surgery and 1 of their Drs. did some tests. this was in Sept. 2018
in March or there about the doctor filed a claim with my insurance company. The …
Thanks for helping with my bill in collections. Once they get rid of Change as their third party hope things will be better. At least I can talk to someone with Mawd.
The rudest place I have ever received a bill from. Service was preformed in late May, received first bill in June before insurance had paid their part. Received second bill 30 days later after insurance paid with a threat of legal action if …
Fraud. Over the past 8 years, I have been billed by this company at least 10 times – all without billing my insurance first. I call them, they send it “back down to billing” and I never get another bill. This is fraud. How many people just pay without verifying the facts? How many double payments are they receiving? Unacceptable.
Multiple months have been spent trying to gain a post service medical necessity review due to multiple markers (>20) that were ran on a bill and no one is getting back with me. The billing department is subpar when it comes to customer …
This company is the most insane, predatory lab I’ve ever dealt with. Each time I go for my yearly exam there’s a lab component and MAWD REFUSES to acknowledge my insurance, even after the insurance has already processed said claim. They …
They prepare incorrect invoices, tell you they will get back to you, and then threaten to send you to collections weeks later. Third time dealing with them in the last 2 years. If your physician uses these guys, you will waste hours …
I got a bill, I paid it a couple weeks after I got it. A week or so later (maybe 2) I got another bill with “final notice – we have sent invoices …” threatening to place my account with a collection agency. Um, no, you sent 1 invoice. …
Insurance processed their claims. Still they sent a bill to pay for the same service. Also threatened to send my account to collections for a service which is already paid for. Terrible company.
They won’t bill my insurance!!! They did the same thing to me that they did to everyone else!! I’ve called and called about them not billing my insurance. I even sent the claims to my insurance- in which they tell me how can they pay …
The worst service ever. We never got any procedures done directly to this lab and still we are getting calls from collections directly since 3 months. Never received any bill for the service they are mentioned which was 8 months ago. Called …
This company has been a nightmare!!! How is it that a bill from 2021 is sent to collections, pulled from collections, and collections is still saying its in collections. But according to MAWD they have the bill and its just sitting in my …
If I could give Zero stars I would…This company has NO support for the deaf community. My daughter cant call them about a bill she received, because they have NO way to communicate. I was told she has to get a poa or hire an attorney to communicate for her. Yall should be ashamed of yourselves!!!
After reading the reviews I’m shocked as to how this place is still in business. If it weren’t for the act that I confirmed with my hospital that they are a third party company often used, I would be certain it’s a scam. They sent me a bill …
3 months after giving birth and having my bloodwork sent off to this group, I get a letter saying my bill is in collections. I had no contact prior to this, so I called to ask why they think it’s ok to send a bill into collections without …
Terrible billing practices. Provided insurance info multiple times, continue to get billed directly *eight months later*. And the bill says they have the insurance info on file. Awful.
My doctor’s office chose MAWD for their pathology testing & I received a bill that was incorrect. Spoke with someone in the billing department who said they would re-submit to insurance. A month later I start getting phone calls from a …
Billing and Claims department repeatedly bills despite my insurance company paying. After calling and being told to disregard the bill, I received a collections notice. I have never had such ridiculous time taking issues with a business.
Im not sure why this hasn’t been done yet but if every person here writes a one line email to BBB, this ring of fraud between this lab and the physicians who do business with these people knowing by now how they operate as well as the …
I NEVER write reviews, but I echo what everyone else is saying. The billing department is terrible and despite multiple calls would not submit my bill to my insurance. They then submitted it to collections and the debacle is still ongoing.
I inquired why my procedure wasn’t sent to my insurance. They reassured they would send it in to them and expect to hear back with an update. Next thing I know, I check my mail and have been sent to collections… never been so disappointed with a company in my life.
I would give ZERO starts if that was an option. Billing department is a complete catastrophe. Billing was incorrect, upon contacting customer service I was told an inquiry would be opened. I only received a new bill with the exact same …
The billing dept with this lab is a total inept mess. I received a bill from an outpatient surgery I had a year ago. It showed where one of the payments I made was applied (6 mos after the surgery) but another payment I made wasn’t …
Great place to work! Everyone is very helpful and works together to provide great customer service for our clients. Laid back working atmosphere with high sense of urgency to get the job done. MAWD Pathology Group is growing and there is always knowledgeable co-workers that are ready to help in anyway they can. Would recommend!
I received a bill from MAWD pathology group. My EOB said “not medically necessary” which, in medical billing terms, means “Hey, we need medical records to justify why this additional test was ran.” I am a full time medical biller and AR …
I’m with Phil and also enjoyed working with the company. Many helpful co-workers and higher staff to help you achieve success. I was in billing and unfortunately had to deal with Change as our third party biller (huge migraine and like …
Trying to reach a representative is impossible! I was on the phone for over 45 minutes trying to get into the queue.
Sent me to a collection agency when my insurance paid it 100%. HORRIBLE PLACE
Same thing. Got sent to collections before I even received a bill. What a joke.
Sent me a bill over a year after the service and still expected me to pay it. Terrible practice.
Great Lab with very fast results! The staff is always very helpful whenever we call with questions.
They have no idea what the hell they are doing. They are billing insurance that I don’t have and I have called in four times now and given the correct insurance and I am getting final notice and collection notices.
Lady on the phone had an attitude and was very rude. This is a pandemic and not everyone knows your rules. You could have said what you said politely. Would not recommend this place to anyone. Rude rude rude. Would give a no star but that’s not an option.
Healthcare in America is out of control and these clowns are part of the problem.
Charged for glucose home device that I never received.
I called asking for explanation only to get told to call the doctor, who told me to call the facility, who then told me to call M A W D. …
This business just transferred from NKC to Lenexa. Please allow time to get the new facility up and running before you’re so quick to judge. Everyone is very professional and is ready to take on any challenge a customer might have. I highly recommend this place for that specific reason. Have a nice day y’all
MAWD has always been a small business, and grew a year ago to over 100 employees due to new contracts. While the growth was a learning curve for many, there’s a reason that they have earned the trust of new clients. It is a wonderful place to work, with a great team in place.
Got a pap smear, I have medicaid I live on $771 ssi a month. They CHARGED $1000.00 One thousand, for a pap smear for a yeast infection whitch I did not have. Medicaid paid less than half and are trying to charge me the rest , its a bill for $569.00 And they can kiss my butt cause Im not paying the rest…..
Terrible firm with standard procedures designed to take advantage of people. I’m disappointed St. Luke’s would associate with such an unethical company.
Terrible company. I’ve now received a “final notice” on my second statement for a bill I should NOT be receiving. Insurance has had to now call and dispute this with them for the second time. Seems like they are hoping some fool will just pay them to avoid being sent to collections.
My wife was in the hospital for colon cancer surgery and 1 of their Drs. did some tests. this was in Sept. 2018
in March or there about the doctor filed a claim with my insurance company. The …
Thanks for helping with my bill in collections. Once they get rid of Change as their third party hope things will be better. At least I can talk to someone with Mawd.
The rudest place I have ever received a bill from. Service was preformed in late May, received first bill in June before insurance had paid their part. Received second bill 30 days later after insurance paid with a threat of legal action if …
Fraud. Over the past 8 years, I have been billed by this company at least 10 times – all without billing my insurance first. I call them, they send it “back down to billing” and I never get another bill. This is fraud. How many people just pay without verifying the facts? How many double payments are they receiving? Unacceptable.
Multiple months have been spent trying to gain a post service medical necessity review due to multiple markers (>20) that were ran on a bill and no one is getting back with me. The billing department is subpar when it comes to customer …
This company is the most insane, predatory lab I’ve ever dealt with. Each time I go for my yearly exam there’s a lab component and MAWD REFUSES to acknowledge my insurance, even after the insurance has already processed said claim. They …
They prepare incorrect invoices, tell you they will get back to you, and then threaten to send you to collections weeks later. Third time dealing with them in the last 2 years. If your physician uses these guys, you will waste hours …
I got a bill, I paid it a couple weeks after I got it. A week or so later (maybe 2) I got another bill with “final notice – we have sent invoices …” threatening to place my account with a collection agency. Um, no, you sent 1 invoice. …
Insurance processed their claims. Still they sent a bill to pay for the same service. Also threatened to send my account to collections for a service which is already paid for. Terrible company.
They won’t bill my insurance!!! They did the same thing to me that they did to everyone else!! I’ve called and called about them not billing my insurance. I even sent the claims to my insurance- in which they tell me how can they pay …
The worst service ever. We never got any procedures done directly to this lab and still we are getting calls from collections directly since 3 months. Never received any bill for the service they are mentioned which was 8 months ago. Called …
This company has been a nightmare!!! How is it that a bill from 2021 is sent to collections, pulled from collections, and collections is still saying its in collections. But according to MAWD they have the bill and its just sitting in my …
If I could give Zero stars I would…This company has NO support for the deaf community. My daughter cant call them about a bill she received, because they have NO way to communicate. I was told she has to get a poa or hire an attorney to communicate for her. Yall should be ashamed of yourselves!!!
After reading the reviews I’m shocked as to how this place is still in business. If it weren’t for the act that I confirmed with my hospital that they are a third party company often used, I would be certain it’s a scam. They sent me a bill …
3 months after giving birth and having my bloodwork sent off to this group, I get a letter saying my bill is in collections. I had no contact prior to this, so I called to ask why they think it’s ok to send a bill into collections without …
Terrible billing practices. Provided insurance info multiple times, continue to get billed directly *eight months later*. And the bill says they have the insurance info on file. Awful.
Called the phone number on the invoice, and had all the same issues described with the other reviews…. …
My doctor’s office chose MAWD for their pathology testing & I received a bill that was incorrect. Spoke with someone in the billing department who said they would re-submit to insurance. A month later I start getting phone calls from a …
Billing and Claims department repeatedly bills despite my insurance company paying. After calling and being told to disregard the bill, I received a collections notice. I have never had such ridiculous time taking issues with a business.
did not send bill. turned over account to collections agency. did not return phone calls
Im not sure why this hasn’t been done yet but if every person here writes a one line email to BBB, this ring of fraud between this lab and the physicians who do business with these people knowing by now how they operate as well as the …
I NEVER write reviews, but I echo what everyone else is saying. The billing department is terrible and despite multiple calls would not submit my bill to my insurance. They then submitted it to collections and the debacle is still ongoing.
I inquired why my procedure wasn’t sent to my insurance. They reassured they would send it in to them and expect to hear back with an update. Next thing I know, I check my mail and have been sent to collections… never been so disappointed with a company in my life.
I would give ZERO starts if that was an option. Billing department is a complete catastrophe. Billing was incorrect, upon contacting customer service I was told an inquiry would be opened. I only received a new bill with the exact same …
The billing dept with this lab is a total inept mess. I received a bill from an outpatient surgery I had a year ago. It showed where one of the payments I made was applied (6 mos after the surgery) but another payment I made wasn’t …
Great place to work! Everyone is very helpful and works together to provide great customer service for our clients. Laid back working atmosphere with high sense of urgency to get the job done. MAWD Pathology Group is growing and there is always knowledgeable co-workers that are ready to help in anyway they can. Would recommend!