Terrible at building management! They don’t have all the processes and paperwork organized. When issues arise they are bullies – instead of a plan they will rudely snap back and say they are waiting for some random thing and call that the …
Absolutely the worst organization you could ever hire to manage your building. They do not have the structure, framework, tools, experience or even professionalism to provide coop boards with the guidance to manage a building effectively! …
If I could give one star I would. They never answer phone calls and all calls go straight to voicemail. How can a person get in touch with their property manager if they literally NEVER answer the phone? Unconscionable.
I lived in a building run by this management which has been a truly mediocre experience, marred by non-responsiveness, defensiveness and needless bureaucracy.
I am ashamed to admit I live in a building where the management company did not care about their employees who are essential workers and who should’ve been 1b In terms of getting the Covid Vaccine. Did they do anything to help them? No
A complete joke of a “property management” company and a disgrace to property managers everywhere. Unresponsive, irresponsible and completely incapable of managing themselves, needless to say a building. It is impossible to trust them to do anything for the welfare of residents or anything at all for that matter.
Hi Gabrielle Guarneri, thank you for all the assistances you have provided to me during the recent board application process! Your timely response and support have much appreciated!!
Despicable company. Going on 2 months my apartment has not been habitable and a complete construction zone with my belongings all over the floor. Men coming into my apartment all day on any given day. An air conditioner turned off. They let …
If I could give 0 stars I would. Horrible management company. STAY AWAY. As the other reviewer stated, they are slow, unhelpful and supply workers with questionable character. Our building has a particularly young managing agent from this …
Terrible. Very poor service. No returned calls, unanswered emails. They will achieve nothing, at a snail’s pace, and leave you mismanaged and unsatisfied. Good luck finding a competent building manager/managing agent at this imposter agency …
My Condo board transfer management business to them on July , 2020. Since that time , I have tried to contact 20 time to inquire about billing issue, but no one respond my call, I have sent e-mail to them. No one reply my email either. …
I have been trying to get in touch with someone for the last two years and still have not heard from anyone from Maxwell & Kates . This is disturbing to me. I tried by calling the office . And the person I spoke to was so nasty and …
Impossible people who don’t do their jobs. I can’t even get in touch with them. They don’t answer their phone or return calls. The managing agent of this building never shows up for more than a few hours if that. Yet he’s got an office …
This management company bought my building half-way through my lease and it has been nothing but a disaster when trying to resolve any issue. I have now moved out, but my account is showing over $14,000 in charges, even though I paid my …
Maxwell Kates sent an email at 3:30 on a Friday about a tenant in my apt complex testing positive for Covid. By time I saw the email at 5 their office was closed. Even the emergency line was a waste. They didn’t give the other tenants any …
I have had nothing but good experiences whenever I have gone to the office or talked on the phone to any staff member (including the front desk) of Maxwell Kates Inc. I would like to mention especially Henry Ward and Micah Gardner, who …
If i could give a zero star, I would. I have a condo unit managed by this company. They charge you all kinds of fees and most of fees are not reasonable. They never sent us any building or annual meeting notice. Only notice I got is HOA increase 10 days before it becomes effective. The worst management company I have dealt with !
It’s wonderful to have an agent on the premises. Maria is on top of all situations, keeping all informed on what is happening at TGP, making sure the staff is handling problems and daily building operations.
Cindy Chan at 900 Fifth Avenue, NYC has been very helpful to our family. Cindy’s responsiveness in answering queries has been very helpful in making sure that things go smoothly.
High marks to our property managers Toni and Mimi of Maxwell-Kates for doing a great job of keeping Zeckendorf Towers safe, clean, and a great place to call home.
Maria has always been a pleasure to work with Professional service And has always taken care of myself my father and other people that have worked with her.she has also given a 110percent of whatever is needed. She is the backbone of TGP. Thank you maria
I worked with Ronit Samouha in the transfers department on a recent transaction and had an excellent experience. She was responsive and clear, and a pleasure to work with!
I am extremely impressed with the work and communication with Ronit Samouha. Very countable, Great job and prompt service. Highly recommend. I always get reply and followup action right on time. Thank you.
As President of my Co-op board I have worked closely with Madison Asaro in MK’s Closing Department. She is a pleasure to work with. She is responsive and extremely customer focused.
working with boardpackager was a much better experience knowing that Ronit Samouha was always there when I had questions—polite, replied immediately and accurately, even returned my good wishes when all else was done and submitted. Great professional to have! thank you
Gabrielle Guarneri was absolutely wonderful to work with. She was responsive, meticulous all the while being a pleasure. She’s one of the best in the business!
Imelda P. Accardi is a fantastic accountant and has helped us tremendously in keeping our accounts balanced. She works tirelessly for our co-op board and we are so happy to have her as our financial analyst.
Ronit Samouha is an excellent closing agent. Responsive, helpful, attentive, and always pleasant to deal with. I interact with many managing agents every week and Ronit delivers the highest level of service.
I am super impressed with Maxwell-Kates. I’ve lived in one of the buildings they manage for a few years now. Every question I have is immediately answered. They are professional-yet friendly! I have personally dealt with Cindy Chan-who has been so helpful and always available. Many thanks and kudos to this incredible management agent.
My thanks go out to Maxwell-Kates and its president David D., who provided me invaluable insight in the philosophy, guiding principles and processes that made Maxwell-Kates the company my Coop contracted with in 2020. …
Ronit Samouha, Jared Kasper, and Rash Patel have all been wonderful to work with. I have received prompt responses to all questions, and concise direction throughout the process. Ronit has been especially helpful in giving excellent support …
My experience with Maxwell-Kates closing department was a great. My sublet process was very efficient and seamless. Madison Asaro and Kim Rabsatt were always responsive and provided timely updates throughout the process.
I have been living at 1 Irving Pl since 2016. The management and staff here is amazing. They are helpful, responsive and professional, making the building stand out in terms of quality of service at Union Square.
I have found Adriana Bernard to be an incredibly responsive point person at MKI. Adriana has assisted me in ways big and small, and she has always been lovely to deal with. She is incredibly knowledgeable and helpful, and I am grateful that I have her to contact when I need assistance with any MKI-related matter.
They held on to my deposit for 1.5 months for no reason and keep brushing me off. Horrific management company. I don’t recommend living in any building they run.
Gabrielle was incredibly helpful throughout the entire application process. She was knowledgeable, timely and compassionate. I’d highly recommend working with her again!
Maxwell Kates and its representatives, Neil Levin and Adriana Bernard, have done a very good job of managing our coop and handling the myriad number of issues which come up in the course of daily life in New York. They have been responsive, professional and proven to be knowledgeable over a wide variety of matters.
Gabrielle Guarneri represents excellency. She was very professional, helpful, responsive, respectful and pleasant to work with on our rental lease. We are lucky to have her as our Closing Associate. Thank you.
Ronit was professional, efficient, and pleasant. She answered questions promptly and was very accommodating. If Ronit is representative of the caliber of people at Maxwell-Kates, then brava! Most brokers dread dealing with management companies but this experience was delightful. Ronit is exceptional and deserves kudos!
It’s always a pleasure working with Maxwell-Kates, INC. I LOVE love Gabrielle G. She’s always so helpful and very responsive! I look forward to closing more deals with the company.
Gabrielle was extremely helpful for getting this application expedited. I find her most helpful and efficient at her job. A real pleasure to work with as well.
I became a shareholder at Terrace Gardens Plaza in the 2002 and a board member in 2003. As a novice board member, I found Maria Chiarizia’s knowledge and guidance amazingly helpful. Maria is everything one could hope for in a property …
I have had some wonderful experiences with Maxwell Kates. Notably, Madison Asaro in the closing department has always been extremely responsive and pleasant to deal with. Even on the rare occasion that she doesn’t immediately know the answer to a question, she will do some research, find out the answer, and respond quickly!
We are new shareholders at 142 East 71st Street and working with Diana Soranno has been a delight! She is so responsive, knowledgeable and just a lovely person all-around! 5 enthusiastic stars!
Hi. I am writing a review about my experience working with Imelda Accardi at Maxwell-Kates. I am Board President at 45 Christopher Street and have greatly enjoyed working with the team at MKI who services our building. This includes Neil …
Gabrielle and Maxwell Kates were terrific during our board application. Always available for help and quickly responding to questions as two self-directed board applicants. Easy, quick and responsive to all our needs and shepherded is …
Josh is a superior performer for us-attenive, thorough,supportiv and effectivenwith the board and with the owners, anticipates issues and deals with them effectively, and always steps in when needed and takes care of the issue. We feel and are lucky to have himas our managing agent. thanks
Don’t believe all of the self-reviews from fake accounts over the past couple of weeks… Easily one of the worst property management companies to have the displeasure of dealing with. Their average review was 2.3 stars prior to the fake reviews.
After working very closely with MKI for over 12 years. I can personally tell you this is one of the Best Management Companies in New York that you can have for your Building. In the 12 years we decided to try another management company just …
This review is for Gabrielle Guarneri, transfer agent at Maxwell Kates, personally. She processed recent condo applications for sales and rentals in a very speedy and efficient manner. Andrew Farber, real estate broker.
We’ve been a coop owner at Terrace Gardens one of MK’s buildings for many years, What really shines is how our site manager Maria Chiarizia has taken care of us. She is always ready to help and is outstanding at problem solving. She cares a lot about our building complex and the people that live here.
Working with Gabrielle Guarneri was a wonderful experience. She was responsive and worked expeditiously to process my client’s application. It was a delight to work with Gabrielle and she deserves much praise for her professionalism. I hope I get to work with her again soon!
We worked directly with Madison Asaro in the Closing Department of Maxwell-Kates, Inc. and she was so lovely, responsive, and made the whole complicated process such a breeze! Can’t recommend them (and her) enough.
Maria Chiarizia, the onsite manger of Terrace Gardens Plaza, Inc., from Maxwell Kates, Inc., is a real treasure. She has worked here for over 20 years, and is the kindest and most capable person anyone could find. She has helped me enormously in all her time here. Thank you Maria! Great job!!
Ronit Samouha is very professional, kind, and most important replies very quickly to my emails and questions. She is a great asset for Maxwell-Kates, Inc. 5 stars for Ronit
Our managing agent, Micah Garner is very attentive, experienced and a pleasure to work with. The MKI team have really helped our coop thru lots of changing needs.
As a partner in an accounting firm I have worked with John Tyskewicz on various buildings. Hi have always fund Johns responsiveness and prompt attention greatly assists us in preparing the financials in a timely manner. Johns …
Ronit Samouha is a closing associates who handles sales transfer for a condominium in Manhattan managed by Maxwell Kates. She is always responsive to inquires and applications submitted to her office by attorneys which makes closing extremely professional and efficient. She’s a Pro!
MK is an excellent management company. I am on the Board of our small condominium and have worked with Joshua Holzer and his talented team from MK for many years. Josh has always been available to guide us with honesty, intelligence and …
As a long time Shareholder at Ruppert House and having the pleasure of living in such a well run Co-Op, the thanks must go to Barbara Payne, our Property Manager. She rises to every occasion and keeps us running smoothly. She is always …
I am an original owner at Zeckendorf and the management team we have here is doing the absolute best from Toni, Mimi and Thomas. The building is well run and everyone seems to enjoy working here, including the doorman, handymen and …
I worked with Ronit Samouha, and she was wonderful. She immediately answered my e-mails and was always so polite and professional. It was a pleasure, and I look forward to working with her again in the future.
As a board member, I have enjoyed working with Micah Garner and Nael Hamad. They are a very experienced and hard working team and their dedication to our cooperative is evidenced day in and day out. They have been very responsive to …
During my 7-year tenure as President of the 111-117 W96 Coop board, and for several years before that as a director, JOSHUA HOLZER has been a steadfast, responsive, intelligent, informed, thorough and genial account manager for us. He is definitely a gem in MKI’s crown.
Cindy Chan at 900 5th Ave. has been extremely responsive, helpful, patient and professional. Our father is a resident in the building and as we have been getting more involved in helping him manage his affairs, she has consistently …
When I repatriated back to the US, and moved into the Zeckendorf in 2013, my experience with the on-site MKI team was fantastic. Toni DeGidio who was the Property Manager then, and remains so today, was excellent.– She is professional, …
I have served on the co-op Board for a few years, so I have worked closely with Micah Garner, the MKI Account Executive who manages our building. Micah is exceptionally well-informed and effective, and a very strong asset to our co-op. We are fortunate to be partnering with the MKI team.
Amazing service, in particular with my dealings with Gabrielle Guarneri at 382 Central Park West, whose communication skills were excellent with very efficient and prompt responses. Always willing to go above and beyond to help out in anyway possible. Made for a more enjoyable experience.
I had the pleasure in dealing with Madison Asaro over at Maxwell-Kates. She was such a delight to work with, extremely responsive to my never ending questions and made the application process actually quite enjoyable. Would love to work with her again!
I have been so delighted and impressed with the wonderful, professional, extremely friendly and pleasant experiences I’ve had in my recent dealings with Maxwell-Kates property management. From Debbie, to Tom to Angela—all lovely! It’s …
Ever since Maxwell-Kates took over the management duties of our building in Harlem, things have improved tremendously with Micah and his team at the helm. We now have more frequent and direct communication, and quick problem solving with an eye on the long-term financial health of our building.
I have had the pleasure of working with Micah Garner. Any time I have a question, he is always quick to respond. He is wonderful and explains everything thoroughly, and if he doesnt have an immediate answer, he ALWAYS gets back to me in a timely manner. The building is fortunate to have him!
As a career agent, dealing with managing agents is a daily part of my routine. Unfortunately, it can be the absolute bane of my work – it can feels like I’m pulling teeth at times (won’t name any names). So, when agents like Gabrielle …
I have worked with Maxwell Kates, Inc. for several years and have found them to be very knowledgeable and helpful. In particular, Micah Garner has been a pleasure to work with. He is responsive, detailed, and very professional. Excellent firm!
I recently had the pleasure of dealing with Maxwell-Kates and I was so impressed with their professionalism, attentiveness and prompt responses whenever I was in need of anything – especially Melissa Gargaro in the Closing Department and …
We have worked with Maxwell Kates, Inc. for several years and have found them to be very knowledgeable and responsive. In particular, our core team led by Micah Garner with assistance from Nael Hamad is excellent. They work as a team, and …
Maria Chiarizia has been the property manager “extraordinaire” at Terrace Gardens. As a former Board member, working with Maria has been a rewarding experience. Maria’s guidance, expertise, source of information, has been outstanding in …
Maria’s competence, dedication and devotion is apparent with everything she does and everyone she comes in contact with.
Maria is the ultimate professional! …
Working with Ronit Samouha has been a pleasure. Ronit is professional yet still friendly, responsive to requests, and best of all, gently reminds me when I owe her documents or a response to a legal question! The work we are do …
My partner and I closed on our condo this year and Maxwell-Kates, the management company made the entire process as streamlined as possible. We used boardpackager for the condo application and Gabrielle Guarneri, the closing associate was …
Ronit Samouha At Maxwell Kates is one of the best managing agents I have worked with in my 17 years of being in the real estate business. She’s always very professional and handles matters in a very timely manner. It’s always a pleasure to work with her and with Maxwell-Kates!
Can’t express my gratitude enough for the management at Maxwell-Kates, and specifically Ronnie Eyal. I love living in this building, and she has always been an amazing resource for me for any questions. And she just genuinely cares about the happiness of all the tenants. Thank you Ronnie!!!
My experience as an owner in a building managed by MKI has been very positive- especially my interactions with Micah Garner and Nael Hamad. As a building board member over the last year, I have been particularly impressed by Micah’s …
Ronit Samouha was incredible to work with. I am a real estate broker in Manhattan, and was handling a sublet board package and approval with her. She responds quickly, is extremely polite and professional. I look forward to working with her again in the future!
Maria at Terrace Gardens Plaza is the best! She is on top of every issue as it arises, and really has kept the complex running smoothly the entire time that I’ve lived here. She’s extremely responsive and dedicated to TGP & the well-being of the residents.
I was living at TGP When Maria Charizia began working here as the on-site manager.She has been a dedicated and very effective in that position,In addition,her concern for share holders ,and, staff is obvious. …
Excellent experience with my condo building’s management team throughout the years. Ronit Samouha just guided us through a rental application, things went smoothly when we were initially nervous about the time frame.
During our recent new tenant approval Ronit Samouha was incredible to work with, not only was she extremely responsive and very helpful throughout the process but she made herself available after hours. She really made this often lengthy …
Of all the property management companies that we work with, Maxwell Kates, Inc is one of the best to deal with! They are easy to get a hold of, property managers are responsive and actually care!! If you are ever in need of a new property …
As a CPA who performs financial audits of COOP’s and Condominiums, I can truly appreciate quality personnel at the property management offices. I have worked with John Tyskewicz of Maxwell Kates for several years and he provides great …
I’ve been living at Terrace Gardens Plaza for the past 15 years and Maria Chiarizia has been our onsite management agent since. She is a wonderful person to work with. She is always polite, professional, and willing to work with you in …
As a Board member of my building MKi, as a company, and our managing agent, Micah Garner, have always been professional, proactive, responsive and thorough, no matter what the need of the building/Board might be. There is never a doubt …
MKI is a top notch management company. My building has been working with them for over seven years and they expertly guide us on day to day issues; budgets and bills; hiring of support staff and other vendors; refinances and sales; and making sure we are compliant with local laws. My building is superbly managed by Micah Garner.
Gabrielle Guarneri is really awesome! I worked with her on a luxury condo application. She is super efficient—informs me with great details, responds quickly, and super understanding. You all know being efficient and quick means a lot. It’s a such great experience!
We have been extraordinarily fortunate to have Maria Chiarizia as our onsite manager for many years. I have lived at 1615 Ave I for 15 years and have seen her competence in so many instances. She is quite remarkable in how she manages so …
Maria is and has been, the best asset to Terrace Gardens. Her unbelievable devotion to Terrace Gardens has been demonstrated throughout the years She has seen and guided this complex at every single emergency. I don’t say this lightly but …
Our coop’s building manager, Micah Garner, is a rock star. He responds at the speed of light or sound (whichever is faster) whenever we have a question or issue. Better yet, he is proactive, spotting issues and communicating effectively. And he is a warm, friendly, kind human being to boot. Micah makes MKI look good.
I’ve been in real estate for 18 years and have dealt with many different folks in different management companies. Gabrielle Guarneri is one of those who stood out; she is very professional, incredibly prompt in her response to questions or requests for documents, and so pleasant to work with. Made my job so much easier!
Maxwell Kates along with Josh H. in particular, served our difficult building well for years. I managed the building myself for a period of time, and had to take it from Sponsor to management during Superstorm Sandy. Our building got hit …
I recently had the opportunity to work with Gabrielle Guarneri on a mortgage closing for a condo unit in my building. I am taking the time to write this review because her client service and professionalism were well beyond what I had …
I wanted to share the wonderful experience I had with Maxwell Kates, in particular with the property manager Micah Garner. I am a real estate broker and deal with management companies every single day. Most are disappointing and almost …
I applied to rent a condo in NYC and people from Maxwell-Kates helped with both the application process and managing the building itself. I have to say that they made the experience as pleasant and as streamlined as possible and can’t …
Terrible at building management! They don’t have all the processes and paperwork organized. When issues arise they are bullies – instead of a plan they will rudely snap back and say they are waiting for some random thing and call that the …
Absolutely the worst organization you could ever hire to manage your building. They do not have the structure, framework, tools, experience or even professionalism to provide coop boards with the guidance to manage a building effectively! …
Good business
phones unattended at 9:35 AM
Best MGMT company. In Manhattan!
Worst building management company !
Very professional management company! Great interiors
Gabrielle was great to work with.
Micah is professional, dedicated and fast!
Thank Ronit Samouha for quick responses and fantastic support!
Ronit Samouha was great to work with.
Ronit Samouha was a pleasure to work with
Ronit was super helpful and responsive.
Terrible, non responsive service. Nobody gets back to you. Emails/calls are ignored. Rude and not professional in my opinion.
Ronit Samouha was very helpful and responded quickly
Ingrid MCGregor responded quickly to my request.
Gabrielle responded quickly and with professional grace!
Ronit Samouha is an absolute pleasure to work with.
Great experience with Ronit Samouha!
User friendly and well designed
Had a great experience with Ronit Samouha!
Ronit Samouha has been so responsive and helpful!!
If I could give one star I would. They never answer phone calls and all calls go straight to voicemail. How can a person get in touch with their property manager if they literally NEVER answer the phone? Unconscionable.
I lived in a building run by this management which has been a truly mediocre experience, marred by non-responsiveness, defensiveness and needless bureaucracy.
I am ashamed to admit I live in a building where the management company did not care about their employees who are essential workers and who should’ve been 1b In terms of getting the Covid Vaccine. Did they do anything to help them? No
Cindy Chan managing 260 Park Ave. South is particularly great and helpful!
Five stars mostly from the great service and help we get from Cindy Chan!!
Micah Garner is an outstanding manager of the Beacon Towers!
Gabrielle was a pleasure to work with. Quick and efficient process.
Excellent service! Very glad to be in the hands of Maxwell-Kates, Inc. management.
A complete joke of a “property management” company and a disgrace to property managers everywhere. Unresponsive, irresponsible and completely incapable of managing themselves, needless to say a building. It is impossible to trust them to do anything for the welfare of residents or anything at all for that matter.
Hi Gabrielle Guarneri, thank you for all the assistances you have provided to me during the recent board application process! Your timely response and support have much appreciated!!
We are extremely impressed with the prompt responses and assistance with our inquiry. We thank Ronit Samouha for professional courtesy.
Ronit Samouha was responsive, helpful and a pleasure to work with.
Ronit Samouha is super professional, responsive and friendly! Thank you so much!
Despicable company. Going on 2 months my apartment has not been habitable and a complete construction zone with my belongings all over the floor. Men coming into my apartment all day on any given day. An air conditioner turned off. They let …
If I could give 0 stars I would. Horrible management company. STAY AWAY. As the other reviewer stated, they are slow, unhelpful and supply workers with questionable character. Our building has a particularly young managing agent from this …
Ms. Ronit Samouha is the best agent that helps out everyone in the lease!
I just completed a sublease with Ronit Samouha. Her prompt replies with answers to my emails were much appreciated. Thanks!
Ronit provided exemplary service especially in scheduling the closing for the sale of a unit!
Fast, reliable, responsive. One of the best management companies I’ve dealt with.
Crooked Management Joe Laspina please go elsewhere
MKI is very responsible and Jared Kasper is amazing in his knowledge, attention to detail and compassion.
Micah is our manager and has been fantastic. Very responsive, and has deep knowledge of the building
Cindy Chan at Maxwell Kates who reps 425 E.79th St has been extremely responsive and helpful – would highly recommend!
Very helpful! Gabrielle worked well with my representation and the process was quick and easy.
I appreciated the prompt responses and assistance I received from Ronit Samouha. She was a pleasure to work with.
Terrible. Very poor service. No returned calls, unanswered emails. They will achieve nothing, at a snail’s pace, and leave you mismanaged and unsatisfied. Good luck finding a competent building manager/managing agent at this imposter agency …
Cristina Chiarizia is absolutely amazing. Very hard working and extremely professional!
As treasurer of my COOP, Imelda Accardi with her financial analysis, makes me look like the smart one in the room!
Excellent, knowledgeable management well suited to all the nuances of NYC. Highly recommend Micah Garner and Nael Hamad.
Overall positive experience with the MK inc. And Gabrielle is quite nice and responsive.
Ronit Samouha was extremely helpful, efficient and resourceful during the onboarding process.
One star is generous for the horrible phone call I just had…
I am not sure how this agency retains or even has tenants to begin with. Rude, …
Unbelievably awful management. I know I should expect this by now somehow each new incompetent interaction takes me by surprise. …
My Condo board transfer management business to them on July , 2020. Since that time , I have tried to contact 20 time to inquire about billing issue, but no one respond my call, I have sent e-mail to them. No one reply my email either. …
I have been trying to get in touch with someone for the last two years and still have not heard from anyone from Maxwell & Kates . This is disturbing to me. I tried by calling the office . And the person I spoke to was so nasty and …
Impossible people who don’t do their jobs. I can’t even get in touch with them. They don’t answer their phone or return calls. The managing agent of this building never shows up for more than a few hours if that. Yet he’s got an office …
This management company bought my building half-way through my lease and it has been nothing but a disaster when trying to resolve any issue. I have now moved out, but my account is showing over $14,000 in charges, even though I paid my …
Micah Garner and Nael Hamad do a fabulous job in our building! I highly recommend this team.
Very pleased with our recent experience. Responsive and helpful staff. Madison in the Closing Dept, in particular, was exceptional!
We work with many managing agents throughout the city. Maxwell Kates is responsive, helpful and professional. It is much appreciated.
Maxwell Kates sent an email at 3:30 on a Friday about a tenant in my apt complex testing positive for Covid. By time I saw the email at 5 their office was closed. Even the emergency line was a waste. They didn’t give the other tenants any …
Melissa has been amazing, responsive and available. Always, willing to help. Appreciate her very much!
Great experience working with Ronit Samouha of Maxwell-Kates. He was responsive and courteous!
Gabrielle Guarneri is so attentive and responsive, she made the process as a broker incredibly easy and seamless.
I have had nothing but good experiences whenever I have gone to the office or talked on the phone to any staff member (including the front desk) of Maxwell Kates Inc. I would like to mention especially Henry Ward and Micah Gardner, who …
If i could give a zero star, I would. I have a condo unit managed by this company. They charge you all kinds of fees and most of fees are not reasonable. They never sent us any building or annual meeting notice. Only notice I got is HOA increase 10 days before it becomes effective. The worst management company I have dealt with !
Great experience with Ronit Samouha at Maxwell-Kates. Communication. was timely and all was a very smooth transaction. Thank you!
Ronit was wonderful. Always available and responsive. Most importantly, she was professional and pleasant to work with.
Josh Holzer is a dedicated, caring property manager who is detailed and gets the job done! A pleasure to work with Josh for over 5 years
My dealings with the transfer agent Ronit Samouha. She was terrific, helpful & efficient.
Melissa Gargaro is the best. She is always helpful and gets back to me and my colleague and in a timely matter. She is an asset to have.
It’s wonderful to have an agent on the premises. Maria is on top of all situations, keeping all informed on what is happening at TGP, making sure the staff is handling problems and daily building operations.
Our coop on East 87th interviewed management replacements exhaustively, and we’re thrilled with Micah Garner and his team at MKI
Cindy Chan at 900 Fifth Avenue, NYC has been very helpful to our family. Cindy’s responsiveness in answering queries has been very helpful in making sure that things go smoothly.
I have lived at the Forward Building for 16 years. Joshua Holzer is, by far, the best property manager we have ever had. Thank you, Josh.
High marks to our property managers Toni and Mimi of Maxwell-Kates for doing a great job of keeping Zeckendorf Towers safe, clean, and a great place to call home.
It was a pleasure working with Ronit Samouha. She’s been very responsive, professional and all around very pleasant to deal with.
Adriana Bernard has been excellent — approachable, responsive, knowledgeable, and professional. A superb liaison between our coop board and MKI …
Maria has always been a pleasure to work with Professional service And has always taken care of myself my father and other people that have worked with her.she has also given a 110percent of whatever is needed. She is the backbone of TGP. Thank you maria
I worked with Ronit Samouha in the transfers department on a recent transaction and had an excellent experience. She was responsive and clear, and a pleasure to work with!
I am extremely impressed with the work and communication with Ronit Samouha. Very countable, Great job and prompt service. Highly recommend. I always get reply and followup action right on time. Thank you.
It’s truly rare to find a fast efficient management company in NYC. Gabrielle Guarneri was such a pleasure to work with on a board application review.
As President of my Co-op board I have worked closely with Madison Asaro in MK’s Closing Department. She is a pleasure to work with. She is responsive and extremely customer focused.
working with boardpackager was a much better experience knowing that Ronit Samouha was always there when I had questions—polite, replied immediately and accurately, even returned my good wishes when all else was done and submitted. Great professional to have! thank you
Ronit Samouha has been very responsive and helpful during the sale process of my apartment.
It has been a pleasure to interact with her.
Gabrielle Guarneri was absolutely wonderful to work with. She was responsive, meticulous all the while being a pleasure. She’s one of the best in the business!
Imelda P. Accardi is a fantastic accountant and has helped us tremendously in keeping our accounts balanced. She works tirelessly for our co-op board and we are so happy to have her as our financial analyst.
Ronit Samouha, a Closing Associate, at Maxwell-Kates has been responsive and helpful during my last real estate transaction.
Ronit Samouha is an excellent closing agent. Responsive, helpful, attentive, and always pleasant to deal with. I interact with many managing agents every week and Ronit delivers the highest level of service.
I am super impressed with Maxwell-Kates. I’ve lived in one of the buildings they manage for a few years now. Every question I have is immediately answered. They are professional-yet friendly! I have personally dealt with Cindy Chan-who has been so helpful and always available. Many thanks and kudos to this incredible management agent.
My thanks go out to Maxwell-Kates and its president David D., who provided me invaluable insight in the philosophy, guiding principles and processes that made Maxwell-Kates the company my Coop contracted with in 2020. …
Ronit Samouha, Jared Kasper, and Rash Patel have all been wonderful to work with. I have received prompt responses to all questions, and concise direction throughout the process. Ronit has been especially helpful in giving excellent support …
My experience with Maxwell-Kates closing department was a great. My sublet process was very efficient and seamless. Madison Asaro and Kim Rabsatt were always responsive and provided timely updates throughout the process.
I just recently bought a unit that is under Maxwell Kates management.
Commutation has been horrible. At the beginning they were okay – spotty. But now …
I have been living at 1 Irving Pl since 2016. The management and staff here is amazing. They are helpful, responsive and professional, making the building stand out in terms of quality of service at Union Square.
I have found Adriana Bernard to be an incredibly responsive point person at MKI. Adriana has assisted me in ways big and small, and she has always been lovely to deal with. She is incredibly knowledgeable and helpful, and I am grateful that I have her to contact when I need assistance with any MKI-related matter.
They held on to my deposit for 1.5 months for no reason and keep brushing me off. Horrific management company. I don’t recommend living in any building they run.
Gabrielle was incredibly helpful throughout the entire application process. She was knowledgeable, timely and compassionate. I’d highly recommend working with her again!
Maxwell Kates and its representatives, Neil Levin and Adriana Bernard, have done a very good job of managing our coop and handling the myriad number of issues which come up in the course of daily life in New York. They have been responsive, professional and proven to be knowledgeable over a wide variety of matters.
Gabrielle Guarneri represents excellency. She was very professional, helpful, responsive, respectful and pleasant to work with on our rental lease. We are lucky to have her as our Closing Associate. Thank you.
Ronit was professional, efficient, and pleasant. She answered questions promptly and was very accommodating. If Ronit is representative of the caliber of people at Maxwell-Kates, then brava! Most brokers dread dealing with management companies but this experience was delightful. Ronit is exceptional and deserves kudos!
It’s always a pleasure working with Maxwell-Kates, INC. I LOVE love Gabrielle G. She’s always so helpful and very responsive! I look forward to closing more deals with the company.
Gabrielle was extremely helpful for getting this application expedited. I find her most helpful and efficient at her job. A real pleasure to work with as well.
I became a shareholder at Terrace Gardens Plaza in the 2002 and a board member in 2003. As a novice board member, I found Maria Chiarizia’s knowledge and guidance amazingly helpful. Maria is everything one could hope for in a property …
I have had some wonderful experiences with Maxwell Kates. Notably, Madison Asaro in the closing department has always been extremely responsive and pleasant to deal with. Even on the rare occasion that she doesn’t immediately know the answer to a question, she will do some research, find out the answer, and respond quickly!
We are new shareholders at 142 East 71st Street and working with Diana Soranno has been a delight! She is so responsive, knowledgeable and just a lovely person all-around! 5 enthusiastic stars!
Hi. I am writing a review about my experience working with Imelda Accardi at Maxwell-Kates. I am Board President at 45 Christopher Street and have greatly enjoyed working with the team at MKI who services our building. This includes Neil …
Gabrielle and Maxwell Kates were terrific during our board application. Always available for help and quickly responding to questions as two self-directed board applicants. Easy, quick and responsive to all our needs and shepherded is …
Josh is a superior performer for us-attenive, thorough,supportiv and effectivenwith the board and with the owners, anticipates issues and deals with them effectively, and always steps in when needed and takes care of the issue. We feel and are lucky to have himas our managing agent. thanks
Don’t believe all of the self-reviews from fake accounts over the past couple of weeks… Easily one of the worst property management companies to have the displeasure of dealing with. Their average review was 2.3 stars prior to the fake reviews.
After working very closely with MKI for over 12 years. I can personally tell you this is one of the Best Management Companies in New York that you can have for your Building. In the 12 years we decided to try another management company just …
This review is for Gabrielle Guarneri, transfer agent at Maxwell Kates, personally. She processed recent condo applications for sales and rentals in a very speedy and efficient manner. Andrew Farber, real estate broker.
We’ve been a coop owner at Terrace Gardens one of MK’s buildings for many years, What really shines is how our site manager Maria Chiarizia has taken care of us. She is always ready to help and is outstanding at problem solving. She cares a lot about our building complex and the people that live here.
Working with Gabrielle Guarneri was a wonderful experience. She was responsive and worked expeditiously to process my client’s application. It was a delight to work with Gabrielle and she deserves much praise for her professionalism. I hope I get to work with her again soon!
We worked directly with Madison Asaro in the Closing Department of Maxwell-Kates, Inc. and she was so lovely, responsive, and made the whole complicated process such a breeze! Can’t recommend them (and her) enough.
Maria Chiarizia, the onsite manger of Terrace Gardens Plaza, Inc., from Maxwell Kates, Inc., is a real treasure. She has worked here for over 20 years, and is the kindest and most capable person anyone could find. She has helped me enormously in all her time here. Thank you Maria! Great job!!
Ronit Samouha is very professional, kind, and most important replies very quickly to my emails and questions. She is a great asset for Maxwell-Kates, Inc. 5 stars for Ronit
Our managing agent, Micah Garner is very attentive, experienced and a pleasure to work with. The MKI team have really helped our coop thru lots of changing needs.
As a partner in an accounting firm I have worked with John Tyskewicz on various buildings. Hi have always fund Johns responsiveness and prompt attention greatly assists us in preparing the financials in a timely manner. Johns …
Ronit Samouha is a closing associates who handles sales transfer for a condominium in Manhattan managed by Maxwell Kates. She is always responsive to inquires and applications submitted to her office by attorneys which makes closing extremely professional and efficient. She’s a Pro!
Madison Asaro at Maxwell Kates was incredibly efficient and answered all of my questions promptly. …
MK is an excellent management company. I am on the Board of our small condominium and have worked with Joshua Holzer and his talented team from MK for many years. Josh has always been available to guide us with honesty, intelligence and …
As a long time Shareholder at Ruppert House and having the pleasure of living in such a well run Co-Op, the thanks must go to Barbara Payne, our Property Manager. She rises to every occasion and keeps us running smoothly. She is always …
I am an original owner at Zeckendorf and the management team we have here is doing the absolute best from Toni, Mimi and Thomas. The building is well run and everyone seems to enjoy working here, including the doorman, handymen and …
I worked with Ronit Samouha, and she was wonderful. She immediately answered my e-mails and was always so polite and professional. It was a pleasure, and I look forward to working with her again in the future.
As a board member, I have enjoyed working with Micah Garner and Nael Hamad. They are a very experienced and hard working team and their dedication to our cooperative is evidenced day in and day out. They have been very responsive to …
During my 7-year tenure as President of the 111-117 W96 Coop board, and for several years before that as a director, JOSHUA HOLZER has been a steadfast, responsive, intelligent, informed, thorough and genial account manager for us. He is definitely a gem in MKI’s crown.
Cindy Chan at 900 5th Ave. has been extremely responsive, helpful, patient and professional. Our father is a resident in the building and as we have been getting more involved in helping him manage his affairs, she has consistently …
When I repatriated back to the US, and moved into the Zeckendorf in 2013, my experience with the on-site MKI team was fantastic. Toni DeGidio who was the Property Manager then, and remains so today, was excellent.– She is professional, …
I have served on the co-op Board for a few years, so I have worked closely with Micah Garner, the MKI Account Executive who manages our building. Micah is exceptionally well-informed and effective, and a very strong asset to our co-op. We are fortunate to be partnering with the MKI team.
Amazing service, in particular with my dealings with Gabrielle Guarneri at 382 Central Park West, whose communication skills were excellent with very efficient and prompt responses. Always willing to go above and beyond to help out in anyway possible. Made for a more enjoyable experience.
I had the pleasure in dealing with Madison Asaro over at Maxwell-Kates. She was such a delight to work with, extremely responsive to my never ending questions and made the application process actually quite enjoyable. Would love to work with her again!
I have been so delighted and impressed with the wonderful, professional, extremely friendly and pleasant experiences I’ve had in my recent dealings with Maxwell-Kates property management. From Debbie, to Tom to Angela—all lovely! It’s …
Ever since Maxwell-Kates took over the management duties of our building in Harlem, things have improved tremendously with Micah and his team at the helm. We now have more frequent and direct communication, and quick problem solving with an eye on the long-term financial health of our building.
I have had the pleasure of working with Micah Garner. Any time I have a question, he is always quick to respond. He is wonderful and explains everything thoroughly, and if he doesnt have an immediate answer, he ALWAYS gets back to me in a timely manner. The building is fortunate to have him!
As a career agent, dealing with managing agents is a daily part of my routine. Unfortunately, it can be the absolute bane of my work – it can feels like I’m pulling teeth at times (won’t name any names). So, when agents like Gabrielle …
I have worked with Maxwell Kates, Inc. for several years and have found them to be very knowledgeable and helpful. In particular, Micah Garner has been a pleasure to work with. He is responsive, detailed, and very professional. Excellent firm!
I recently had the pleasure of dealing with Maxwell-Kates and I was so impressed with their professionalism, attentiveness and prompt responses whenever I was in need of anything – especially Melissa Gargaro in the Closing Department and …
We have worked with Maxwell Kates, Inc. for several years and have found them to be very knowledgeable and responsive. In particular, our core team led by Micah Garner with assistance from Nael Hamad is excellent. They work as a team, and …
Maria Chiarizia has been the property manager “extraordinaire” at Terrace Gardens. As a former Board member, working with Maria has been a rewarding experience. Maria’s guidance, expertise, source of information, has been outstanding in …
Maria’s competence, dedication and devotion is apparent with everything she does and everyone she comes in contact with.
Maria is the ultimate professional! …
Working with Ronit Samouha has been a pleasure. Ronit is professional yet still friendly, responsive to requests, and best of all, gently reminds me when I owe her documents or a response to a legal question! The work we are do …
My partner and I closed on our condo this year and Maxwell-Kates, the management company made the entire process as streamlined as possible. We used boardpackager for the condo application and Gabrielle Guarneri, the closing associate was …
I was the treasurer at Terrace Gardens Plaza for many years. During that time, I worked closely with Maria Chiarizia, our Maxwell-Kates site agent. …
Ronit Samouha At Maxwell Kates is one of the best managing agents I have worked with in my 17 years of being in the real estate business. She’s always very professional and handles matters in a very timely manner. It’s always a pleasure to work with her and with Maxwell-Kates!
Can’t express my gratitude enough for the management at Maxwell-Kates, and specifically Ronnie Eyal. I love living in this building, and she has always been an amazing resource for me for any questions. And she just genuinely cares about the happiness of all the tenants. Thank you Ronnie!!!
My experience as an owner in a building managed by MKI has been very positive- especially my interactions with Micah Garner and Nael Hamad. As a building board member over the last year, I have been particularly impressed by Micah’s …
Ronit Samouha was incredible to work with. I am a real estate broker in Manhattan, and was handling a sublet board package and approval with her. She responds quickly, is extremely polite and professional. I look forward to working with her again in the future!
Maria at Terrace Gardens Plaza is the best! She is on top of every issue as it arises, and really has kept the complex running smoothly the entire time that I’ve lived here. She’s extremely responsive and dedicated to TGP & the well-being of the residents.
I was living at TGP When Maria Charizia began working here as the on-site manager.She has been a dedicated and very effective in that position,In addition,her concern for share holders ,and, staff is obvious. …
Excellent experience with my condo building’s management team throughout the years. Ronit Samouha just guided us through a rental application, things went smoothly when we were initially nervous about the time frame.
During our recent new tenant approval Ronit Samouha was incredible to work with, not only was she extremely responsive and very helpful throughout the process but she made herself available after hours. She really made this often lengthy …
Of all the property management companies that we work with, Maxwell Kates, Inc is one of the best to deal with! They are easy to get a hold of, property managers are responsive and actually care!! If you are ever in need of a new property …
As a CPA who performs financial audits of COOP’s and Condominiums, I can truly appreciate quality personnel at the property management offices. I have worked with John Tyskewicz of Maxwell Kates for several years and he provides great …
I’ve been living at Terrace Gardens Plaza for the past 15 years and Maria Chiarizia has been our onsite management agent since. She is a wonderful person to work with. She is always polite, professional, and willing to work with you in …
As a Board member of my building MKi, as a company, and our managing agent, Micah Garner, have always been professional, proactive, responsive and thorough, no matter what the need of the building/Board might be. There is never a doubt …
MKI is a top notch management company. My building has been working with them for over seven years and they expertly guide us on day to day issues; budgets and bills; hiring of support staff and other vendors; refinances and sales; and making sure we are compliant with local laws. My building is superbly managed by Micah Garner.
Gabrielle Guarneri is really awesome! I worked with her on a luxury condo application. She is super efficient—informs me with great details, responds quickly, and super understanding. You all know being efficient and quick means a lot. It’s a such great experience!
We have been extraordinarily fortunate to have Maria Chiarizia as our onsite manager for many years. I have lived at 1615 Ave I for 15 years and have seen her competence in so many instances. She is quite remarkable in how she manages so …
Maria is and has been, the best asset to Terrace Gardens. Her unbelievable devotion to Terrace Gardens has been demonstrated throughout the years She has seen and guided this complex at every single emergency. I don’t say this lightly but …
Our coop’s building manager, Micah Garner, is a rock star. He responds at the speed of light or sound (whichever is faster) whenever we have a question or issue. Better yet, he is proactive, spotting issues and communicating effectively. And he is a warm, friendly, kind human being to boot. Micah makes MKI look good.
I’ve been in real estate for 18 years and have dealt with many different folks in different management companies. Gabrielle Guarneri is one of those who stood out; she is very professional, incredibly prompt in her response to questions or requests for documents, and so pleasant to work with. Made my job so much easier!
Maxwell Kates along with Josh H. in particular, served our difficult building well for years. I managed the building myself for a period of time, and had to take it from Sponsor to management during Superstorm Sandy. Our building got hit …
I recently had the opportunity to work with Gabrielle Guarneri on a mortgage closing for a condo unit in my building. I am taking the time to write this review because her client service and professionalism were well beyond what I had …
I wanted to share the wonderful experience I had with Maxwell Kates, in particular with the property manager Micah Garner. I am a real estate broker and deal with management companies every single day. Most are disappointing and almost …
I applied to rent a condo in NYC and people from Maxwell-Kates helped with both the application process and managing the building itself. I have to say that they made the experience as pleasant and as streamlined as possible and can’t …