Mayhill Hospital

Counseling & mental health, Mayhill Hospital

Our behavioral health center in Denton, TX, specializes in psychiatric care for adults and seniors. Contact us to arrange a mental health … See more

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Mayhill Hospital Reviews ( 101 )

  1. Called for a loved one. Reached a nurse that was extremely compassion, caring and helpful. We need more people in this world that actually care and listen and I was extremely comforted by this person. Unfortunately, I cannot remember her name.. but whoever she was… she is an angel.

  2. Worst place to go they honestly don’t even deserve 1 star I have been hung up on by staff and they have no one to talk to about complaints I don’t know who wold ever want to go to that hell hole.

  3. There is a reason for the bad reviews.. do not ever bring your love ones here or check yourself in. You may never get the care you are seeking or ever leave. Go to a real hospital!!!

  4. My girlfriend has been there three days so me and her mom called to get any information about her apparently without a patient I’d number you can’t talk to a patient so several times we left our phone numbers for the patient to call the …

  5. It was a wonderful experience the staff was right on point the groups wetent exactly what i really thought they would be but they did teach me to socialize a be comfortable around people the teks were awesome i accomplished what i wanted …

  6. This place was dirty, terrifying, and awful for someone with depression and anxiety. Some of the staff was kind, but mostly we were treated like animals. BEWARE, find another place if you or someone you love is dealing with depression/anxiety

  7. I went to bed and woke up in a hospital in Wichita falls tx with a black eye and a stroke im suing mahill for everything you got I’m going to shut this place down I’m talking to lawyers already . They almost killed me but gave me a stroke. …

  8. My stay was very helpful and Dr Wu and his social worker Dr Susan where incredible and the staff was kind and fantastic. If you where to stay anywhere this would be the place. 5stars for the whole staff for floor two.

  9. Evil place. This should be shut down as soon as possible. No excuses. I will dedicate my life and career to ending this place. Do not respond to this with the website. The people at the top of this absolutely have something wrong with their sympathetic nervous system and should be admitted into a clinic themselves.

  10. This place is like HELL! They force you to do something out of your will. They want you to Socialize and take Psychotic Medicine’s that are Toxic in the first place. As a Traditional Catholic, I am not bound to listen to them or to …

  11. I really didn’t want to be there when I first got there but after a couple of days I seen I did need to be there. The staff was great and very friendly. I am so thankful for the help I received.

  12. I went to Mayhill in July three and a half years ago to get help detoxing off doctor prescribed pain medication. My life was for ever changed by what happen. I was sexually assaulted in my room, in my bed by a male patient. The staff had …

  13. FIVE STARS!!! THANK YOU TO RICARDO, MARSHA, AND MAYHILL HOSPITAL FOR PROVIDING COMPETENT AND LOVING CARE TO OUR ELDERLY WHO NEED IT. As the Director of Nursing of an Assisted Living Community, Mayhill Hospital has been a lifesaver to our …

  14. My son was there for 10 days and they released him with a psychotic break down
    being in this state during 3 days he had to go back to another hospital.
    The irresponsability of the doctors are big, communication with the family is …

  15. This place needs to get it together. They don’t communicate well with patients family. I’m sure that if I had a choice & they weren’t the only ones with a bed my daughter would not have gone. Beware!!

  16. If you only had a simple or minor mental condition that was easily treated apon coming to this horrific evil institution i promise most of you will end up leaving with much more major mental health issues than you had to begin with!!! These …

  17. I really love all of the thearpist and employees. I was treated like a family member. Everyone was so helpful and taking multal task. Everyone works like they love there jobs.

  18. I don’t even want to give them one star my uncle was sent there they never gave us his patient information to visit him and never told us anything going on with him and released him on April 19th without telling us and we just found out …

  19. I’m very disgusted with this place. My daughter ended up there, now it’s a battle to get her out. She fears for her safety. No one pays attention to her pleas for help. They kept her clothes from her, didn’t offer any toiletries. I’m trying …

  20. Mayhill hospital is the best I have been in the DFW area. Their ECT program is fantastic. It has literally saved my life. My gratitude is beyond words.
    I have suffered from Major Depressive Disorder for decades. …

  21. Worst place in the world period. The staff was very uniformed about their own establishment. I went to visit my girlfriend and after an hour i was finally asked who i was coming to visit. After she was brought down i only was allowed to …

  22. The techs are what make this place. Matt and haven in particular are my favorite. But they were the shiznit and I hope they know that not every review is bad. Also asylums aren’t like American horror story, they want to give you the tools to help yourself.

  23. So if I could Not give a Star i wouldn’t this Place is a Joke More than half the Staff needs to be admitted there!
    You have Staff Members that are Married working the same Shift which is against …

  24. the first outpatient program I’ve ever been through. The therapists are amazing and do their very best with the resources the hospital has to offer.

  25. If I could rate less than one star I sure would. These staff members are very rude , Very un- professional , & obviously not trained on the same page. Different policies for everyone. It’s very confusing and vary misleading. Im worried …

  26. I was employee at Mayhill and I have nothing but amazing things to say about this facility. It’s challenging to make the first step to receive help for a mental illness or addiction and everyone I have worked with genuinely cares about the well-being and safety of the patients.

  27. They couldn’t even handle the patients there; and it was a friggin madhouse. I don’t even remember getting there from the other hospital I was at…. Odd place… Reminds me of American Horror Story… also don’t do they Electro- Convulsive …

  28. A good place for the stressed out people to get away and learn some boundaries that will save your life. The staff really cares and will help with anything they can if only you ask them. I reccommend doing out patient rather than waiting …

  29. All they do is lie to patients and take advantage of them! Everytime I called to leave a message for my Fiance he never got the messages. Some of the nurses and staff are very rude! They gave his cigarettes away and let patients wear his boxers and I had to buy him some more!! This place needs to be investigated!!

  30. I still have ptsd from my child being inpatient! I tried to go up the line to report major issues and never got anywhere not even a phone call back. I would let my son go without help before I ever had to send him to this place!!!

  31. New to group but there seems to be a lot of wasted time so it’s disjointed for me, especially since I’m having to attend virtually due to car problems. I like Tiffany’s feedback though. Would like things to be more structured with elimination of background noise.

  32. I wanted to write a novel of a review but decided otherwise. Here are the facts. The majority of Mayhill patients are medicare/caid patients or have MHMR/Denton County involvement. Therefore, they believe they can treat their patients as …

  33. I don’t like the fact that they trick my wife into thinking she would go there for help with meds and would be released after 3 days. I don’t like being told several different things and to top it off the attitudes of some staff are nasty. I will be contacting someone about this.

  34. My son has a relatively new diagnosis of schizophrenia and went off his meds. He was taken to Mayhill. I called the next day as soon as I found this out, spoke to an intake coordinator, explained the history, and was given a patient ID …

  35. Horrible experience. I was there in 2016. I was 33 and very depressed. The staff placed me on the geriatric unit because they said it was calm. Two elderly patients were always screaming and one of them hit me and pulled my hair and hit a nurse.

  36. DO NOT AND I CANT STRESS ENOUGH WHEN I SAY DO NOT ALLOW OR SEND YOUR FAMILY OR FRIENDS HERE ESPECIALLY IF THEY ARE ELDERY DONT EVEN DESERVE ONE STAR!!! PURE PATHETIC CANT SAY HOW I TRULY FEEL ON HERE BUT YEA IF YOU LOVE YOUR PPL AND WANT THEN ALIVE DONT USE MAYHILL

  37. PLEASE NEVER GO HERE! This is not a treatment facility. They tell you to sit down and shut up. No one cares. They treat you worse than garbage. I needed help. I checked in voluntarily. I was denied my right to leave. When the doctor finally …

  38. This was just what we were looking for our family friend, lots of sun light, spacious interior and outdoor space so it never looked like a restricted home. Poor guy had been to some many others in the area with little to no results. Here …

  39. As a former employee of this facility, I can say this hospital is the most unprofessional, desperate for money, uncaring environment I’ve ever worked in. Within the last couple of YEARS, almost every shift has been short staffed. You are …

  40. Mayhill Hospital Outpatient Rehab is great. The therapist and Nurse Practioners are very helpful and caring. I would recommend this place to anyone struggling with any mental health issues.

  41. When I went in for a screening or whatever the doctor (rachel I remember her name still) lied to the doctors and told them I was suicidal when I never said I had even thought about suicide. They want your money so bad that they will lie, …

  42. Mayhill Hospital is the last place to seek mental health treatment. They are a for profit hospital, that based on our experience in March 2017, is nothing more than a containment facility to bill insurance companies. Patient Care and …

  43. I’ve called before because my dad is currently up there. They told me to get in touch with some company for visitations. Can yall just help me talk to my dad?! Also, how am I supposed to know his patient ID if I wasn’t told anything.

  44. THIS HOSPITAL IS HELL!! Whatever you do, do not send anyone you care about or love here. I wouldn’t even want my worst enemy to be admitted to this hospital. They lie, cheat and steal from all their patients and patients families. they …

  45. The staff was purposely shutting off phones to prevent me and others from talking to families. The place is infested with cops who don’t like homeless people. The staff has a reputation of giving patients their own needles to mess with others

  46. With a start of 2.0 , I can definitely see why their in need of workers. I recently applied here as of this month and was rejected for whatever reason of knowing. It’s a shame when good help is needed then rejected but I guess me and my …

  47. If I could give this place zero stars I would. They don’t deserve anything.

    They will coerce you into a “voluntary” stay and you can’t stop your stay …

  48. Horrible. Do not send loved ones here. They refuse to call you back or give any updates. If you call they will send you to a different voicemail every time. I have had a family member there for 5 days and have yet to speak to anyone who …

  49. Appropriately rated. Poor bedside manner, didn’t give me my meds for three days, put me, a 23 year old, into the geriatric ward where it literally feels like prison or Arkham asylum. I could go on and on. Please do not go here. They tried …

  50. Half the time no one answers the phone.
    My husband is there, so of course I call regularly.
    When I do finally get the opportunity to speak with a nurse (or someone claiming …

  51. This hospital discharged a patient with zero aftercare. They referred her to a program for PHP that is out-of-network with her insurance, which she only discovered when she went to the facility. It is impossible to reach the unit to speak …

  52. The outpatient program is decent. The food is TERRIBLE but it’s nice that they at least try to feed us when there all day. The front desk lady is rude and has an attitude. The program itself is good though. Like Tiffany works hard on the …

  53. As a previous patient , I can attest the fabulous treatment provided at Mayhill. The techs , nurses , MA’s and phlebotomist were all wonderful. I was treated like a human – even the cafeteria staff asked how my day was! Also shout our to …

  54. I cannot believe the incompetence of this “hospital.” How on earth will you discharge a patient and tell them you have them set up at an outpatient facility only to find out that 1. That place doesn’t take the person’s insurance and 2. You …

  55. This was first time I had to go to a hospital due to a mental health crisis in my life. The staff was very kind. the Nurses and nurse techs were very professional and did an amazing job keeping me informed on the medicine I was taking and …

  56. First off website is not up to date with their current covid rules of visitation. The list of clothes and hygiene products that can be given to the patient is nothing. So the patient is wearing the same clothes over and over. The front …

  57. This place is horrible they make sure they do their best to make sure you have a bad experience! Mine was traumatizing the staff talk about patients in front of each other in front of other patients they talk bad about staff as well they’re …

  58. Horrible place would not recommend for your yourself,family or love ones .They don’t allow you to contact your family or loved ones and your family or love ones can’t contact you . The staff there just give you the run around .
    READ THE OTHER REVIEWS!!!

  59. On 06/13/22 Mayhill allowed my brother to refuse services with nurse Sarah during a schizophrenic crisis bc he was not a harm to himself or others. Went to Parkland Hospital (5 stars ⭐️)and the on site officer placed a police hold on my …

  60. My experience while working there was hell! They lied about my schedule and the training experience wasn’t up to par. It was unorganized and their data system on the patients there is dated.

  61. Do not go here, my wife was referred here for an evaluation and found out that after you enter the doors you can’t leave. She was up there for almost 5 hours and wasn’t allowed a phone call or a text to let me or our family know that she …

  62. This place is a joke after assuring us they would contact us(my son gave permission) BEFORE they release him they DID NOT. He has been out for four days walking the streets in Denton and no one told us he had been release he just happened to call us asking for money. Praying for his safe return home.

  63. As an adult who chose to admit themselves inpatient, I could not be happier with my care here. The staff is extremely helpful and kind. They took my opinions into account on every decision as far as my care goes. If you are an adult who does not depend on the care of another, highly recommended place of care.

  64. My mom was recently here for three and a half weeks to have an evaluation due to aggressive behaviors brought on by dementia. During that time, I spoke to a nurse one time. I called multiple times every day only to be put through to the …

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