Extremely rude, misplaced my payments and then ,were very rude to us …Only ms. Kim was kind and patient enough to explain things to us..If I could I would fire the other women who spoke to us..
By far this place takes the cake I never seen so many rude unprofessional lying non customer service people they hate customers who keep them employed only one person does their job and that’s Kim kim run away fast u can do better I just refinanced with another company good bye mccue clowns I HATE U
I HAVE ALWAYS HAD A GREAT CUSTOMER SERVICE EXPERIENCE WITH MCCUE MORTGAGE ! I HAVE HAD MY MORTGAGE WITH THEM FOR ALMOST 7 YEARS. WHEN I CALL, I USUALLY GET “BRANDY” AS MY CUSTOMER SERVICE REP. SHE IS OUTSTANDING ! ALWAYS PROFESSIONAL, AND …
This Mortgage Company will not work in your advantage. Seems they would rather have you lose your home than Help support you in staying in n your home. Can’t wait to sell!
Avoid getting a mortgage with this company. By far, one of the worst company to get any type of support. They will rather see you lose your home than offer any help. No wonder there is such a high staff turnover. #poorlesdership #scam
Unprofessional and rude. Not a trust worthy mortage company. Seems as they don’t know their own polices or procedures. Been with them too long, ready to make changes!
Never return calls – left 3 messages through out a week, still nothing, finally called again..spoke to someone, stated they would email me the requested information, been 2 days, called now, states to leave a message and they would get back …
horribly rude account reps ..one hung up on me after she called me ! accidentally short paid my mortgage by 8 $…an 8 dollar short payment in error but despite being furloughed one day a week and losing 700.00 a month i have still paid my …
When they put u too pay mortgage payment of month they put u too pay way more then your suppose too. When I first went I was only suppose too pay 650 and they put it up too 1,000 dollars, I went to city of Hartford and they personally …
Poor service. I paid in August up until Oct. 31. They made an error, and now are trying to charge fees. Trying to pay now up through the end of the year, but they are refusing to take the payment. They will try to nickle, and dime you, and if they make a mistake you are responsible for it.
Closed on a few mortgages with McCue over the years and the most recent one was no different. Excellent service from start to finish. Highly recommend!
We have purchased 2 homes in the last 17years and have used McCue Mortgage for both. The knowledge and experience that they have to offer are beyond words and we would never go anywhere else!
My husband died, so my financial situation had changed. I set up automatic payments with Mccue mortgage explaining their would be particular months that would need different dates of withdrawals. They agreed and things went well without …
I was let go from my job due to Covid-19. I became panicked at the thought of losing our home. McCue Mortgage went well beyond their normal duties and took us by the hand. Excellent communications and reassurance that our loan payments …
McCue Mortgage has been a good partner to me for my entire mortgage journey. Through good times and difficult ones. As an example, during a recent difficult time my experience working with Mayra Disdiel of the loss mitigation department …
I’ve had my loan with McCue since 2015 and have been pleased with the service I have received. I have been making additional principal payments over the years and I am happy to say, my loan will be paid in full next month. In the future, if …
I am so fortunate to have found McCue Mortgage over ten years ago. They worked hard to help us to get a mortgage when times were tough. We couldn’t be happier with the people that represent McCue , they have always been pleasant to work with and so knowledgeable and quick to answer all my questions.
extremely rude people.
Rude set off people
Employees are incredibly rude and make false promises
Definitely should pass on this company
Terrible customer service. Never follow through on ANYTHING! This place is a law suit waiting to happen.
I will definitely recommend Keith and his team at McCue. They provided me top quality service as a first time home buyer.
Did a refinance with them and everything went great!
Extremely rude, misplaced my payments and then ,were very rude to us …Only ms. Kim was kind and patient enough to explain things to us..If I could I would fire the other women who spoke to us..
By far this place takes the cake I never seen so many rude unprofessional lying non customer service people they hate customers who keep them employed only one person does their job and that’s Kim kim run away fast u can do better I just refinanced with another company good bye mccue clowns I HATE U
Highly recommend!!! The staff was exceptionally helpful and made the process easy and seamless.
I HAVE ALWAYS HAD A GREAT CUSTOMER SERVICE EXPERIENCE WITH MCCUE MORTGAGE ! I HAVE HAD MY MORTGAGE WITH THEM FOR ALMOST 7 YEARS. WHEN I CALL, I USUALLY GET “BRANDY” AS MY CUSTOMER SERVICE REP. SHE IS OUTSTANDING ! ALWAYS PROFESSIONAL, AND …
Working with McCue Mortgage was seamless. Great experience!
This Mortgage Company will not work in your advantage. Seems they would rather have you lose your home than Help support you in staying in n your home. Can’t wait to sell!
Avoid getting a mortgage with this company. By far, one of the worst company to get any type of support. They will rather see you lose your home than offer any help. No wonder there is such a high staff turnover. #poorlesdership #scam
Unprofessional and rude. Not a trust worthy mortage company. Seems as they don’t know their own polices or procedures. Been with them too long, ready to make changes!
Never return calls – left 3 messages through out a week, still nothing, finally called again..spoke to someone, stated they would email me the requested information, been 2 days, called now, states to leave a message and they would get back …
horribly rude account reps ..one hung up on me after she called me ! accidentally short paid my mortgage by 8 $…an 8 dollar short payment in error but despite being furloughed one day a week and losing 700.00 a month i have still paid my …
When they put u too pay mortgage payment of month they put u too pay way more then your suppose too. When I first went I was only suppose too pay 650 and they put it up too 1,000 dollars, I went to city of Hartford and they personally …
Poor service. I paid in August up until Oct. 31. They made an error, and now are trying to charge fees. Trying to pay now up through the end of the year, but they are refusing to take the payment. They will try to nickle, and dime you, and if they make a mistake you are responsible for it.
I have had a mortgage with McCue for about 10 years now. I can honestly say that I’ve never had any problems or complaints.
Closed on a few mortgages with McCue over the years and the most recent one was no different. Excellent service from start to finish. Highly recommend!
We have purchased 2 homes in the last 17years and have used McCue Mortgage for both. The knowledge and experience that they have to offer are beyond words and we would never go anywhere else!
We have had a wonderful experience interacting with McCue mortgage. They were well-informed, fast, reliable, and thoughtful.
I’ve been working with McCue Mortgage for the last 15 years and the service has been exceptional. This team is truly Rockstar’s, especially Kitty!
My husband died, so my financial situation had changed. I set up automatic payments with Mccue mortgage explaining their would be particular months that would need different dates of withdrawals. They agreed and things went well without …
I was let go from my job due to Covid-19. I became panicked at the thought of losing our home. McCue Mortgage went well beyond their normal duties and took us by the hand. Excellent communications and reassurance that our loan payments …
McCue Mortgage has been a good partner to me for my entire mortgage journey. Through good times and difficult ones. As an example, during a recent difficult time my experience working with Mayra Disdiel of the loss mitigation department …
I’ve had my loan with McCue since 2015 and have been pleased with the service I have received. I have been making additional principal payments over the years and I am happy to say, my loan will be paid in full next month. In the future, if …
I am so fortunate to have found McCue Mortgage over ten years ago. They worked hard to help us to get a mortgage when times were tough. We couldn’t be happier with the people that represent McCue , they have always been pleasant to work with and so knowledgeable and quick to answer all my questions.