Health & medical, Cook Children's Pediatrics Lake Forest
McKinney, TX Pediatrician & family doctor, McKinney Pediatrics specializes in pediatric medicine for a child’s physical, emotional and developmental … See more
(Translated by Google) The people in front of the reception are very rude especially the lady who is the receptionist, she was very rude to me, the doctor was kind and did his job well but I would not return to this place. …
(Translated by Google) All wrong, lousy administration in the office…. They send invoices 🧾 wrong and even worse with a doctor you didn’t even visit, if you don’t keep your receipts it’s your word against theirs, so if they pay something, …
Worst place I’ve ever had to deal with. Receptionist was so rude and just did not provide enough clarity on the information she needed from me. Worst place ever poor customer service!!
Love the drs love the staff my children dont scream and cry when coming in for a sick or well visit.. and they love getting the bouncy ball at the end of it..
Great doctors, prompt, knowledgeable and friendly. Never encountered a problem with any of the staff here from the front desk on back. Highly recommend
Doctor came to the room, didn’t wash hands, didn’t use gloves, or sanitizer. Intern that was with doctor didn’t do it as well. Our child had virus, they spread it to the next patient…
Love this place. We absolutely love Dr. Vernier!! He’s amazing. After going to three other places in the past, I am happy to say we finally found the one.
Mayra is the meanest one working over there. She needs to treat customers that paying her salary better than that. I’m taking my 2 kids to a different pediatric.
We just moved to Princeton and switched pediatricians. Penny absolutely loves it here! They’re more attentive, caring and take time to answer my questions!
This office is awesome!! Super friendly, clean and on time!! They have always taken such amazing care of my foster babies which is hard to find! I highly reccomend them.
Dr.Vernier takes excellent care of both of my children. As a special needs mother I needed a doctor that could manage the complex care of my medically fragile child as well as my typical childs routine care.
I went Monday evening to the emergency side of McKinney Pediatrics and my son had a 103.0 temp. They diagnosed him with a double ear infection. They didn’t give him any Tylenol or something for his fever and five minutes after we left, my …
We booked them last minute for my son’s immunizations. They were able to work him in and a very professional atmosphere while catering to my son’s needs
From the Front Desk ladies to the MA and the Doctor then Check out well can’t tell you enough they are all so wonderful even with four kiddos they all always know their names and talk to them and are so sweet and caring. We love Mckinney Pediatric’s!!!
We’ve gone here since my son was a newborn (4 years now). The waiting time is minimal and everyone here is nice! My so. Loves the bouncy ball machine at the end of visits.
Our daughter had to get stiches. We brought her to McKinney Pediatrics to have them removed. McKinney Pediatrics advised not to get them out that day and advised us to come back in a week to remove them. …
I have been using McKinney Pediatrics since the day my son was born. It has been 3 years now and the staff are great. The wait is not long and the doctors are very nice.
Juana or Whanna the woman in the front staff is extremely rude and needs to be fired my son has primary commercial insurance first her attitude was nasty second she said he couldn’t be seen because his secondary was a Medicaid I work in …
Love this place always greeted with a smile. The staff is nice and friendly. Dr. Rita Joe has been my children doctor for the past 14 yrs. We love her.
I took my children there and got less than I expected. I was shocked and very displeased. I would not recommend this this place to anyone. I went there once and have never returned. Doctor Neal made me feel very uncomfortable with the …
I have more than 10 years of going with Dr. Rover Neal, I consider him a very good doctor, he is very professional and I always see that he does his job with much affection and true commitment … that is me opinion about him and the staff is always friendly , helpful and professional . Thanks all you in McKinney pediatric 😄 …
As brand new grandparents we wanted to help our kids find a pediatrician. We called several places and could not find the help we were needing. We decided to drive around and check out locations. When we visited McKinney Pediatrics they …
I like that I can always get an appointment when I need one. The office is always clean and staff are super nice and helpful. My kids have been seen here since they were babies and this will be my daughters last year and we will definitely miss them.
I have 4 children 23, 21, 15 and 4. All my children have seen Dr. Neal their whole life. He’s amazing and provide the correct answer and needs for my children with his great Medical procedures and not only education but medical skills, he has provided over 18 years in our family.
They care about our safety, they checked everyone’s temperature, they checked us in on-time, so we didn’t wait long time in the car.
The doctor (Kim) followed my daughter’s wellness and proscription’s result. …
My kids and I love this place and all the staff!! All the pediatricians are super nice and knowledgeable ! My kids wore babies when we first started coming to their office . My oldest is now 15 and we still love this place . It’s always super clean ! Keep it up McKinney Pediatrics !!
Dr Vernier has been our family pediatrician for 7 years now. Everyone at Mckinney Pediatrics is friendly and professional. We Have moved away and still make the drive for our kiddos to receive good care.
E have seen Dr Yu since my daughters were 3 and 1 1/2 years old. They are a junior and senior in high school now. Dr Yu always remembers my girls and is very thorough and doesn’t ever feel rushed. I highly recommend McKinney Pediatrics.
editing my initial post 3 months later!!!
Had an awful experience last Friday. The nurse was rude and impatient. How can she say my 7 month old is so dramatic because he was chocking? Should I ignore …
Very friendly and efficient staff. Dr Rita Joe is definitely the best! She makes time to answer all your questions and she treats my kids like they are hers. I love McKinney Pediatrics!!!❤️❤️❤️
Our PCP couldn’t fit my son in today for a sick appointment. They referred us to Urgent Care for Kids. The girl at front desk, the MA, and the NP were very friendly, and thorough. We were in and out pretty quickly. We appreciate the quick diagnosis, and treatment plan.
Been using this doctors office since my oldest was born over 11 years now. And tried to get my youngest son in today for an appointment and can’t get anyone on the phone spent almost 2 hours on hold. Since this office hasn’t changed over it’s no good! Do not recommend this place for anyone anymore!!
Ive been coming to Dr Joe for 10+ years and absolutely love her. The back staff and lady that checks you out are really nice and attentive but the front ladies on the other hand are very rude and unprofessional. You walk in and you get a …
The front desk lady refuse to answer anything relate to referrals, and the nurse and referral department always only use recording message. My son’s referral has been handling months without any feedbacks. I’m very unhappy with the referral …
My son has been seeing Dr. Neal for almost 3 years. Dr. Neal always takes the time to listen and explain things, always getting to the bottom of what’s ailing my son. The office staff is always friendly and helpful and the place is spotless. I’m grateful to have McKinney Pediatrics there when we need them!
Love Mckinney pediatrics, Dr Jo did a virtual visit with us as my daughter was exposed to covid at school. Dr. Jo as usual was kind,patient and professional in dealing with me and my daughter. Dr Jo arranged for testing, followed up …
I have been bringing my children to Mckinney Pediatrics for 10 years. They are the only Pediatrics Office I will use. Dr Vernier is beyond excellent! My children love visiting him, even when they feel rotten. He speaks to them directly, …
We have been going to Dr. Lessner for almost 4 years now and we absolutely LOVE her! She is so personable, caring, and takes her time hearing your needs and concerns. I highly recommend Dr. Lessner if you are looking for a pediatrician. 🙂
We’ve had a great experience with Dr. Vernier and his staff. Everyone has been very nice and helpful. They usually have time available for urgent visits, if needed.
We have been going to McKinney Pediatrics for almost 21 years now after switching pediatricians when our first born was almost 6 months old. There are too many reasons to list why we’ve never switched since then! We are always able to get …
My 11 week old daughter sees Dr. Lessner and she is absolutely amazing! My daughter was recently admitted to the hospital and she called herself to check on my daughter. She has gone above and beyond to let my husband and I know that our …
Great pediatric practice! We’ve been seeing Dr Vernier for 5+ years and have had a great experience. He is on time with appointments and is very attentive to the kids as well as, thorough in answering our questions. My kids love going to …
Dr. Vernier is hands down the best. He takes his time, listens to all your needs, and never rushes out. He makes taking the kids in enjoyable. We love him!
First time mom and didnt know if I had chosen the correct doctor, at the first appointment with Dr.Andrews we had soo many questions but she took the time to explain everything or to let us know we are doing a good job. When she explains it …
We just moved here from out of state and we are extremely pleased with our decision to use McKinney Pediatrics for our children. Great staff who were very helpful with all of my questions regarding new insurance, new address and transfer of …
Im so mad . I’ve been to this place since I was little now I have a child of my own and bring her here . I called to nicely to tell them what’s going on with my daughter and first thing I get is an attitude As i was explaining to her what …
I am incredibly disappointed in the switch to Cook’s Children. When I called several times on a Friday morning to get a sick appointment for my children my phone call was not returned until Monday. …
I have taken my new born for a sick visit and for 2 month check up and my wait was not long at all. For the sick visit they took my daughter in that same day. Dr Elizabeth Lesner is very nice and joyful she was very sweet and talkative to …
Staff is nice and polite. Office is kept clean and feels welcoming when you walk in. The staff does their best to help with any needs and questions you have while keeping everyone safe. They have three different waiting areas: sick waiting, …
Had a bad experience here..nurses in the front are always moody or giving you dirty looks. I went to a new pediatrician and they told me this clinic never put the information for my 6 month old sons vaccines or his height or weight so they …
Dr Neal has been great. He doesn’t sugar coat and tells how it is. Because of him, I knew what to look for, ultimately leading me to take my little one to the ER. I would not have known otherwise. He provides this new mom reassurance. The …
I have had a great experience every time we have come in with our son and daughter. My son had bad experiences with doctors for a year straight until we came here. He’s happy to get his ball at the end of his appointment and Dr. Jo and the …
We have been using this doctors office since we moved to mckinney. Since the recent change to cooks it’s gone so downhill. We have visited once, and are dealing with a billing issue. I called today to try to schedule my child’s well visit …
We recently moved to the area and needed to set up new care. We went to the the clinic based off of online reviews since we had no recommendations. The clinic rated high so decided to send my daughter. Maybe it was my experience with the …
We have been going here for about 3 years and generally have good visits with Dr. Vernier. Unfortunately for our last visit, my daughters 4 year old check up, that wasn’t the case. We had to see Dr. Neal because Dr. Vernier was booked too …
I love this office! You guys do a fantastic job! I started going here when my son was 12 months. we started taking are daughter too when she was born this past October. Front office is always welcoming, polite and helpful. We love Dr. …
Horrible office!! My son has been a patient since he was 4. Since he turned 18 and needed his meningitis vaccine they would not do it because he was 18. I’ll be switching my younger child that has gone there since she was 2 weeks old.
Overall, I had a very pleasant experience while having my daughter get her five year check up here! I do wish that there has been a few more detailed sentences from her pediatrician given that we just moved from out of state and this is the …
Our experience here have been very poor. We have left to find a different pediatrician. We have given this multiple opportunities, hoping that it was just a busy day in the office or that the doctor we selected may not match our needs. …
It was my first visit for my 4 month old, and I can only say good things about the experience. Staffs were very friendly. I didn’t have to wait inside, only had to call them when I arrived. (With COVID19, we didn’t have to contact too many …
When I first arrived I was not sure if I chose the right place for my kids. I want to be clearer. The front office, McKinney Pediatrics is shared with an Urgent Care. At the beginning I was drawn to the polite workers for Urgent Care over …
We have been going here since our kids were very small. The doctors are always great as well as the nurses in the back. But the women in the front always seem to be in a bad mood or answer in a very rude manner that just ruins your mood. We …
Love the doctors at this location. I have seen 2 different doctors and seriously love them both for my newborn 🙂 . Nice to visit a office where they not only help heal a sick child but also teach you things you may need to know in the process.
Apr 29 2021- New Owners but same rude front office staff- Time to find another Pediatrician Office- called today and the young lady who took the call was hard to hear, took a long time to update records so I could make an appointment for a …
My children see Dr. Vernier. I have seen several pediatricians prior to him and he has surpassed them all. If you are a new mom or looking for a new pediatrician I highly recommend. When we are there he never makes us feel rushed and is so …
I love Dr. Vernier. He has such a pleasant personality and is very informative and caring. He took his time and gave me great advice and tips. He didn’t rush through our 1st check up and answered all of my questions and concerns about my new baby girl. Great doctor!!! Great staff!!! Thanks
After my experience today, I will never bring my kids back to this office. My kids have been patients for 8 years now and while I haven’t always loved the way this office operates, the overall treatment today was the final straw for me. I …
I was just on the phone speaking with one of the ladies at the front desk in regards to my sons diaper rash, who was very rude to me. I had just spoke with one of the ladies a few minutes before that I told I would call right back after I …
I’ve sat here waiting with my infant baby for over an hour on multiple occasions just to get a couple shots, they leave you in the waiting room for half an hour then leave you in the office room waiting on the doctor another half an hour …
I have brought my kids here for almost 7 years, I absolutely love Dr. Neil and Dr. Joe and have always spoken highly of the office itself. However, I am saddened to say since McKinney Pediatrics switched to Cooke Children’s I have nothing …
From my experience with this place if you don’t have insurance [!!Do not go there!!] this people will try to send you and your kid back out as soon as you arrive do to no insurance or as cash payer , they don’t care if your kids is really sick.
My daughter was having high temperature for the past 2 days. I called the clinic, got an appointment for the same day. My daughter was treated so good. Nurse practitioner was so kind with her. They took strep test and covid 19 swab test. …
On January 7 rita joe helped burks elementary lie about receiving school excuse notes. The school was refusing to accept my daughter back into school so I had to call the doctors office to have them fax another school note with the proper …
McKinney Pediatrics is always a great experience for my children. Dr Neal is their doctor and he was my Dr as a kid. The staff is always professional and treats their patients with great care. Easy to get appointments quickly and are …
I LOVE Kim Andrews! She is a Nurse practitioner, and I will choose her 1000 times before the other Doctors! Her ethics and professionalism are top-notch! She is always sweet and careful with my boys and me. She responds to my concerns every …
My daughter has been sick for 14 days! And the doctors are listening to the mom who has taken care of her for 14 YEARS!!! Oh she just has a viral infection!!! NO SHE HAS A SINUS INFECTION!!! If it was viral she would be feeling better by now not getting worse! I hate when doctors/providers don’t listen to the parents!!!!!
The front desk staff are very rude, when you ask them about any info they seem angry and hostile. One barred me from making an appointment to see doctor, they lied no appointment was available and when my husband called he was able to make …
Please don’t waste your time. These are not professionals. Dr. Joe walked in for 5 minutes and gave her diagnosis. My sister came in with extremely large and swollen lymph nodes on both sides of her neck, a sore throat, and stated she was …
Very bad front desk service!!!! My son saw doctor at this location within 6 months, but the front desk said there is no information about my son, and asking everything all over again and verifying insurance information all over even if it …
(Translated by Google) They are excellent in laying me down
(Original)
Son Exelente en a tenderme
(Translated by Google) Excellent attention to children
(Original) …
(Translated by Google) very satisfied the truth they serve very well
(Original) …
(Translated by Google) The people in front of the reception are very rude especially the lady who is the receptionist, she was very rude to me, the doctor was kind and did his job well but I would not return to this place. …
(Translated by Google) All wrong, lousy administration in the office…. They send invoices 🧾 wrong and even worse with a doctor you didn’t even visit, if you don’t keep your receipts it’s your word against theirs, so if they pay something, …
Fast and thorough
Very professional!
Good Service and fast
Very friendly and good service
Very professional and seen in timely manner!
Good doctors and staff, beautiful office.
Denied medical care because I cant pay a bill of past dues?
Great Doctor and very attention to detail
Super!!!very satisfied with the Dr and the treatment of the staff
Always answers questions and amazing drs love this place highly recommended
Medical records lady was super nice and fast!
Love Dr. Lessner. She is the best doctor
Very nice knowledgeable staff and clean facility
Worst place I’ve ever had to deal with. Receptionist was so rude and just did not provide enough clarity on the information she needed from me. Worst place ever poor customer service!!
Absolute slowest facility. Been 2 hours and still haven’t seen a dr. Was told it would only be 45mins.
Dr. Neal is the Best!
Experienced, Skillful, friendly and Humorous 🙂
Beautiful office, friendly informative staff, I love this practice! The NP is great.
Great experience for my three year old. Staff was very friendly and my son enjoyed it.
The whole staff is just great! We love Dr Veneer!
Love the drs love the staff my children dont scream and cry when coming in for a sick or well visit.. and they love getting the bouncy ball at the end of it..
I have been looking for a great pediatrician for my son and I found Dr. Joe she is amazing.
Hi, me and my niece were very well pleased with the visit. And greatly appreciated the staff present that day.Thank you all !!
Love this place best doctors and staff. I’ve been taking my kids for the past 14 yrs and never had a problem with them.
Appointments don’t matter here. If you like waiting over an hour after your appointment time than this is the place for you.
Great doctors, prompt, knowledgeable and friendly. Never encountered a problem with any of the staff here from the front desk on back. Highly recommend
Doctor came to the room, didn’t wash hands, didn’t use gloves, or sanitizer. Intern that was with doctor didn’t do it as well. Our child had virus, they spread it to the next patient…
As always, the staff is so friendly! We enjoy our visits, whether for a well check up or sick visit. Thank you all so much for all you do!
Love this place. We absolutely love Dr. Vernier!! He’s amazing. After going to three other places in the past, I am happy to say we finally found the one.
Mayra is the meanest one working over there. She needs to treat customers that paying her salary better than that. I’m taking my 2 kids to a different pediatric.
We love Dr.Neal! I’ve been taking my son here since he was 5’0”, he’s now 6’1”. Very informative & professional.
We just moved to Princeton and switched pediatricians. Penny absolutely loves it here! They’re more attentive, caring and take time to answer my questions!
The nurse was knowledgeable and interacted well with both children. The front staff was courteous and the office was clean.
Dr. Vernier is the best pediatrician around! He always takes his time and is very patient and thorough!
All of the staff was amazing. They are so friendly and upbeat. The doctor spends quality time with you and you never feel rushed.
Went here as a child and now take my son here. Friendly staff and great doctors. Our favorite has to be Dr.Vernier. best pediatrician in McKinney
We were seen quickly and the doctor knew right away what my daughter needed. Very impressed! Staff was polite as well.
This office is awesome!! Super friendly, clean and on time!! They have always taken such amazing care of my foster babies which is hard to find! I highly reccomend them.
Staff is friendly, my boys adore MA Joanie! She’s the sweetest, and listens to each concern i have when seen!
Dr. Elizabeth Lessner was amazing with my grandson.
I will bring him to her from now on. She was so understanding and had the patience of a Saint.
I absolutely love Dr. Vernier! He has a great relationship with my boys, and he takes his time like he has nothing else to do. He is a great listener!
Dr.Vernier takes excellent care of both of my children. As a special needs mother I needed a doctor that could manage the complex care of my medically fragile child as well as my typical childs routine care.
I went Monday evening to the emergency side of McKinney Pediatrics and my son had a 103.0 temp. They diagnosed him with a double ear infection. They didn’t give him any Tylenol or something for his fever and five minutes after we left, my …
Excellent service and experience for us!
We booked them last minute for my son’s immunizations. They were able to work him in and a very professional atmosphere while catering to my son’s needs
From the Front Desk ladies to the MA and the Doctor then Check out well can’t tell you enough they are all so wonderful even with four kiddos they all always know their names and talk to them and are so sweet and caring. We love Mckinney Pediatric’s!!!
We’ve gone here since my son was a newborn (4 years now). The waiting time is minimal and everyone here is nice! My so. Loves the bouncy ball machine at the end of visits.
Our daughter had to get stiches. We brought her to McKinney Pediatrics to have them removed. McKinney Pediatrics advised not to get them out that day and advised us to come back in a week to remove them. …
I have been using McKinney Pediatrics since the day my son was born. It has been 3 years now and the staff are great. The wait is not long and the doctors are very nice.
Juana or Whanna the woman in the front staff is extremely rude and needs to be fired my son has primary commercial insurance first her attitude was nasty second she said he couldn’t be seen because his secondary was a Medicaid I work in …
Love this place always greeted with a smile. The staff is nice and friendly. Dr. Rita Joe has been my children doctor for the past 14 yrs. We love her.
I took my children there and got less than I expected. I was shocked and very displeased. I would not recommend this this place to anyone. I went there once and have never returned. Doctor Neal made me feel very uncomfortable with the …
I have more than 10 years of going with Dr. Rover Neal, I consider him a very good doctor, he is very professional and I always see that he does his job with much affection and true commitment … that is me opinion about him and the staff is always friendly , helpful and professional . Thanks all you in McKinney pediatric 😄 …
As brand new grandparents we wanted to help our kids find a pediatrician. We called several places and could not find the help we were needing. We decided to drive around and check out locations. When we visited McKinney Pediatrics they …
I like that I can always get an appointment when I need one. The office is always clean and staff are super nice and helpful. My kids have been seen here since they were babies and this will be my daughters last year and we will definitely miss them.
I have 4 children 23, 21, 15 and 4. All my children have seen Dr. Neal their whole life. He’s amazing and provide the correct answer and needs for my children with his great Medical procedures and not only education but medical skills, he has provided over 18 years in our family.
They care about our safety, they checked everyone’s temperature, they checked us in on-time, so we didn’t wait long time in the car.
The doctor (Kim) followed my daughter’s wellness and proscription’s result. …
My kids and I love this place and all the staff!! All the pediatricians are super nice and knowledgeable ! My kids wore babies when we first started coming to their office . My oldest is now 15 and we still love this place . It’s always super clean ! Keep it up McKinney Pediatrics !!
Dr Vernier has been our family pediatrician for 7 years now. Everyone at Mckinney Pediatrics is friendly and professional. We Have moved away and still make the drive for our kiddos to receive good care.
E have seen Dr Yu since my daughters were 3 and 1 1/2 years old. They are a junior and senior in high school now. Dr Yu always remembers my girls and is very thorough and doesn’t ever feel rushed. I highly recommend McKinney Pediatrics.
editing my initial post 3 months later!!!
Had an awful experience last Friday. The nurse was rude and impatient. How can she say my 7 month old is so dramatic because he was chocking? Should I ignore …
Very friendly and efficient staff. Dr Rita Joe is definitely the best! She makes time to answer all your questions and she treats my kids like they are hers. I love McKinney Pediatrics!!!❤️❤️❤️
Our PCP couldn’t fit my son in today for a sick appointment. They referred us to Urgent Care for Kids. The girl at front desk, the MA, and the NP were very friendly, and thorough. We were in and out pretty quickly. We appreciate the quick diagnosis, and treatment plan.
Been using this doctors office since my oldest was born over 11 years now. And tried to get my youngest son in today for an appointment and can’t get anyone on the phone spent almost 2 hours on hold. Since this office hasn’t changed over it’s no good! Do not recommend this place for anyone anymore!!
Ive been coming to Dr Joe for 10+ years and absolutely love her. The back staff and lady that checks you out are really nice and attentive but the front ladies on the other hand are very rude and unprofessional. You walk in and you get a …
The front desk lady refuse to answer anything relate to referrals, and the nurse and referral department always only use recording message. My son’s referral has been handling months without any feedbacks. I’m very unhappy with the referral …
My son has been seeing Dr. Neal for almost 3 years. Dr. Neal always takes the time to listen and explain things, always getting to the bottom of what’s ailing my son. The office staff is always friendly and helpful and the place is spotless. I’m grateful to have McKinney Pediatrics there when we need them!
Love Mckinney pediatrics, Dr Jo did a virtual visit with us as my daughter was exposed to covid at school. Dr. Jo as usual was kind,patient and professional in dealing with me and my daughter. Dr Jo arranged for testing, followed up …
I have been bringing my children to Mckinney Pediatrics for 10 years. They are the only Pediatrics Office I will use. Dr Vernier is beyond excellent! My children love visiting him, even when they feel rotten. He speaks to them directly, …
We have been going to Dr. Lessner for almost 4 years now and we absolutely LOVE her! She is so personable, caring, and takes her time hearing your needs and concerns. I highly recommend Dr. Lessner if you are looking for a pediatrician. 🙂
We’ve had a great experience with Dr. Vernier and his staff. Everyone has been very nice and helpful. They usually have time available for urgent visits, if needed.
We have been going to McKinney Pediatrics for almost 21 years now after switching pediatricians when our first born was almost 6 months old. There are too many reasons to list why we’ve never switched since then! We are always able to get …
My 11 week old daughter sees Dr. Lessner and she is absolutely amazing! My daughter was recently admitted to the hospital and she called herself to check on my daughter. She has gone above and beyond to let my husband and I know that our …
Great pediatric practice! We’ve been seeing Dr Vernier for 5+ years and have had a great experience. He is on time with appointments and is very attentive to the kids as well as, thorough in answering our questions. My kids love going to …
Dr. Vernier is hands down the best. He takes his time, listens to all your needs, and never rushes out. He makes taking the kids in enjoyable. We love him!
First time mom and didnt know if I had chosen the correct doctor, at the first appointment with Dr.Andrews we had soo many questions but she took the time to explain everything or to let us know we are doing a good job. When she explains it …
We just moved here from out of state and we are extremely pleased with our decision to use McKinney Pediatrics for our children. Great staff who were very helpful with all of my questions regarding new insurance, new address and transfer of …
Im so mad . I’ve been to this place since I was little now I have a child of my own and bring her here . I called to nicely to tell them what’s going on with my daughter and first thing I get is an attitude As i was explaining to her what …
I am incredibly disappointed in the switch to Cook’s Children. When I called several times on a Friday morning to get a sick appointment for my children my phone call was not returned until Monday. …
I have taken my new born for a sick visit and for 2 month check up and my wait was not long at all. For the sick visit they took my daughter in that same day. Dr Elizabeth Lesner is very nice and joyful she was very sweet and talkative to …
Staff is nice and polite. Office is kept clean and feels welcoming when you walk in. The staff does their best to help with any needs and questions you have while keeping everyone safe. They have three different waiting areas: sick waiting, …
Had a bad experience here..nurses in the front are always moody or giving you dirty looks. I went to a new pediatrician and they told me this clinic never put the information for my 6 month old sons vaccines or his height or weight so they …
Dr Neal has been great. He doesn’t sugar coat and tells how it is. Because of him, I knew what to look for, ultimately leading me to take my little one to the ER. I would not have known otherwise. He provides this new mom reassurance. The …
I have had a great experience every time we have come in with our son and daughter. My son had bad experiences with doctors for a year straight until we came here. He’s happy to get his ball at the end of his appointment and Dr. Jo and the …
We have been using this doctors office since we moved to mckinney. Since the recent change to cooks it’s gone so downhill. We have visited once, and are dealing with a billing issue. I called today to try to schedule my child’s well visit …
Kim Andrews is AMAZING my baby has went to her since he has been born absolutely love her definitely recommend her …
We recently moved to the area and needed to set up new care. We went to the the clinic based off of online reviews since we had no recommendations. The clinic rated high so decided to send my daughter. Maybe it was my experience with the …
We have been going here for about 3 years and generally have good visits with Dr. Vernier. Unfortunately for our last visit, my daughters 4 year old check up, that wasn’t the case. We had to see Dr. Neal because Dr. Vernier was booked too …
I love this office! You guys do a fantastic job! I started going here when my son was 12 months. we started taking are daughter too when she was born this past October. Front office is always welcoming, polite and helpful. We love Dr. …
Horrible office!! My son has been a patient since he was 4. Since he turned 18 and needed his meningitis vaccine they would not do it because he was 18. I’ll be switching my younger child that has gone there since she was 2 weeks old.
Overall, I had a very pleasant experience while having my daughter get her five year check up here! I do wish that there has been a few more detailed sentences from her pediatrician given that we just moved from out of state and this is the …
Our experience here have been very poor. We have left to find a different pediatrician. We have given this multiple opportunities, hoping that it was just a busy day in the office or that the doctor we selected may not match our needs. …
It was my first visit for my 4 month old, and I can only say good things about the experience. Staffs were very friendly. I didn’t have to wait inside, only had to call them when I arrived. (With COVID19, we didn’t have to contact too many …
When I first arrived I was not sure if I chose the right place for my kids. I want to be clearer. The front office, McKinney Pediatrics is shared with an Urgent Care. At the beginning I was drawn to the polite workers for Urgent Care over …
We have been going here since our kids were very small. The doctors are always great as well as the nurses in the back. But the women in the front always seem to be in a bad mood or answer in a very rude manner that just ruins your mood. We …
Love the doctors at this location. I have seen 2 different doctors and seriously love them both for my newborn 🙂 . Nice to visit a office where they not only help heal a sick child but also teach you things you may need to know in the process.
Apr 29 2021- New Owners but same rude front office staff- Time to find another Pediatrician Office- called today and the young lady who took the call was hard to hear, took a long time to update records so I could make an appointment for a …
My children see Dr. Vernier. I have seen several pediatricians prior to him and he has surpassed them all. If you are a new mom or looking for a new pediatrician I highly recommend. When we are there he never makes us feel rushed and is so …
I love Dr. Vernier. He has such a pleasant personality and is very informative and caring. He took his time and gave me great advice and tips. He didn’t rush through our 1st check up and answered all of my questions and concerns about my new baby girl. Great doctor!!! Great staff!!! Thanks
After my experience today, I will never bring my kids back to this office. My kids have been patients for 8 years now and while I haven’t always loved the way this office operates, the overall treatment today was the final straw for me. I …
I was just on the phone speaking with one of the ladies at the front desk in regards to my sons diaper rash, who was very rude to me. I had just spoke with one of the ladies a few minutes before that I told I would call right back after I …
I’ve sat here waiting with my infant baby for over an hour on multiple occasions just to get a couple shots, they leave you in the waiting room for half an hour then leave you in the office room waiting on the doctor another half an hour …
I have brought my kids here for almost 7 years, I absolutely love Dr. Neil and Dr. Joe and have always spoken highly of the office itself. However, I am saddened to say since McKinney Pediatrics switched to Cooke Children’s I have nothing …
From my experience with this place if you don’t have insurance [!!Do not go there!!] this people will try to send you and your kid back out as soon as you arrive do to no insurance or as cash payer , they don’t care if your kids is really sick.
My daughter was having high temperature for the past 2 days. I called the clinic, got an appointment for the same day. My daughter was treated so good. Nurse practitioner was so kind with her. They took strep test and covid 19 swab test. …
On January 7 rita joe helped burks elementary lie about receiving school excuse notes. The school was refusing to accept my daughter back into school so I had to call the doctors office to have them fax another school note with the proper …
McKinney Pediatrics is always a great experience for my children. Dr Neal is their doctor and he was my Dr as a kid. The staff is always professional and treats their patients with great care. Easy to get appointments quickly and are …
I LOVE Kim Andrews! She is a Nurse practitioner, and I will choose her 1000 times before the other Doctors! Her ethics and professionalism are top-notch! She is always sweet and careful with my boys and me. She responds to my concerns every …
My daughter has been sick for 14 days! And the doctors are listening to the mom who has taken care of her for 14 YEARS!!! Oh she just has a viral infection!!! NO SHE HAS A SINUS INFECTION!!! If it was viral she would be feeling better by now not getting worse! I hate when doctors/providers don’t listen to the parents!!!!!
The front desk staff are very rude, when you ask them about any info they seem angry and hostile. One barred me from making an appointment to see doctor, they lied no appointment was available and when my husband called he was able to make …
Please don’t waste your time. These are not professionals. Dr. Joe walked in for 5 minutes and gave her diagnosis. My sister came in with extremely large and swollen lymph nodes on both sides of her neck, a sore throat, and stated she was …
Very bad front desk service!!!! My son saw doctor at this location within 6 months, but the front desk said there is no information about my son, and asking everything all over again and verifying insurance information all over even if it …