Not going into much detail but I was here for 2 weeks and I will admit the staff here saved my life. I was losing mind from constant panic attacks and extreme anxiety and I was mentally tired . Went to MGH then was brought here, thank you.
I found it to be odd that they wouldn’t tell me if there were any available beds. I was calling on behalf of my daughter who wasn’t in a position to make phone calls herself and was not providing any personal information or asking for any …
Wow! The program at the Hill Center for women completely changed my life. Truly amazing, I never thought there existed, such a program that is capable of accomplishing such incredible results.
I was very impressed with the program I attended here. In a two week period I learned skills that I have been searching for over 10 years. This place has changed my outlook on life!!!
Having been to mccleans twice in the past few years i feel blessed to be able to attend this hospital for me this is the best hospital there is the staff is superior and all the support staff are second to none thx u all for all your …
Was here a few time’s and I would never willing go back here to be unheard talked to like i don’t matter and laughed at when I get upset about how im being treated if you have a loved one seeking help or are yourself don’t come here they will take advantage of you and make anything you were feeling before coming worse
Awsome care some of the nurses though like the pain meds alittle more than they should? They should be more careful slipping the patients meds under the med tray.hopefully it doesn’t go on anymore.
Horrible “consultantation” with Dr. Cao. Forty five minutes late, distracted, unable to answer questions, and told me I needed to come back to have questions answered. Patients who have just received treatment put in reception area to sit and drink water. Never going to go back to McLean!
Spent a lot of time here. Not too bad. Way better than other places I have been to. However, I was overmedicated with Haldol, so that sucked. Other than that, not too shabby.
While I was a patient in “North Belknap 2” I was physically attacked by another patient. During the assault my phone was broken. The hospital will not fix my phone or provide the other patients contact details so I may press charges. While …
I’ve been to a few hospitals in Massachusetts over the past 20 years. This hospital is hands down one of the best. If you’re ready to get sober and take control of you’re life this is the place to be.
Was mislead that id be able to sign myself out after voluntarily signing myself in, my printed name was forged on consent sheet so therefore i didnt read the consent form locking me in jail till next day when psychiatrist was available, my stay here only made me more depressed and hopeless
I have never had an issue with Mclean until dealing with a case manager named Emma (unsure of spelling). She would rude and abrasive and treated my family member like a file. She went out of town and assured me her counterpart would call me …
Met with an on call social worker by the name of Ashley Watkins I believe. I had never known a more caring, concerned, and friendly licsw. Her knowledge was excellent as well and she carefully listened also. I highly recommend meeting with her if you ever go to mclean
This place is so backwards. The Patients are not allowed outside unless they “earn this privilege”. In many ways it’s worse than prison…I must admit that the food is pretty good, even though they serve it on styrofoam, which it not …
They completely turned my 16 year old sons life around. He had an extreme social anxiety disorder, wouldn’t leave his room, they changed it all in 6 weeks…now he’s working and going to school, even has a girlfriend. ..they were wonderful. Changed his life! And ours, all for the better!
I loved my visit at Mclean hospital in Belmont for 3 whole days the staff are amazingly trained in what they do. I have to thank my Doctors , my nurses , and my MHS’ for helping get through a tough time like this. …
This program (Gunderson Residence) only made me more depressed and hopeless. The clinical staff made three dangerous mistakes on med dosing and then at times couldn’t give me my meds because they hadn’t refilled them yet. I feel much worse than when I came in.
McLeans is in the business of deliberately crippling people. What they do is about as sick and evil as it gets. They held me prisoner and tortured me for four days all based on the word of my recently jilted ex-girlfriend. …
Shh! Ptsd? Don’t raise your voice! And make sure you are worthy of being in their presence. No matter how hard you try, no matter how hard you’ve worked on your trauma, it’s probably not good enough. Unprofessional. And flat out told they …
Went to behavioral health partial in fall of 2014. It was a great program, staff took time to listen, groups kept me very busy, but you were allowed out of groups or to leave group if you had a meeting with either your clinician, the …
Welllll, where do I begin????? 1. I was scapegoated by the BP women’s group and the facilitator allowed it to happen approx. 4 times in front of the other women with the wrong placement twice in another Cognitive group with another PhD …
My daughter has received the best care here. And she has been to several others so she has a good frame of reference. What impressed me the most is how they treat everyone, every single person, with the utmost in respect and dignity. Highly recommended!
This facility knew about my mother’s case in great detail. The coordinator, Leslie Keebler, read over several emails, not to mention the admission request letter and the letter from my mother’s primary therapist. The hospital, upon …
I was admitted for electro convulsive treatment. A doctor looking he was in high school came in and reminded me I would still need pills or maintenance ect. I knew that already but had to put it out of mind to get through the treatment his …
While on holidays my wife was treated with the utmost haste and professionalism when she presented with a severe allergy condition. Although it was Boxing Day the admin staff, nurses and doctor were friendly and helpful. Although obviously busy, they soon had Melanie feeling better. Thank you for your help Maclean Hospital.
People this is a psychiatric hospital. I had to request and beg for my son to return. He was there four years ago and still we do not have a med that works and he is willing to take consistently. Mental illness is still a trial and error …
My father was in here multiple times for anxiety and depression. They tricked him into making him think his last resort was a certain type of magnetic therapy for the brain. He is not the same person and his brain formula has completely …
This program was more than miserable, if I could give it 0 stars I would. Was denied help for my ptsd symptoms and none of the staff would allow me to truly speak about my trauma, nor would they help me with it. I feel much worse after …
This is for the outpatient program ONLY. The inpatient programs have been pretty good and I’ve done a couple excellent groups. However, my treatment at the DBT training clinic was unethical, dangerous, and nearly led to my death. No one at …
Unfortunately I am very disappointed . McLean Hospital Is not what it’s cracked up to be. It is not what it once was. Putting there patients in danger in the after care department. Allowing an addict with mental health bipolar disorder to …
my wife was admitted and she was well taken care of. Lot of options very friendly staff she got to meet with the psychiatrist daily had a Social worker assigned and great food and flexible options. She was discharged when safe and have been very patient during her episodes
I’ve stayed twice at McLean, in the STU/Short Term Unit. There are several different units like for alcohol or drug detox is the Proctor Unit. McLean is hands down the most professional, modern, organized and therapeutic inpatient psych …
I recently finished up the two week trauma partial program at the Hill Center. I am someone who has been struggling for years with trauma and various other mental health conditions because of the trauma. No one has been able to address it …
Attempted to connect a client for treatment. The admissions person was quite rude and unwilling to help when discussing insurance. Even stated that she did not think this is what is best for the client prior to hearing any of the clinical …
My co-workers are some of the most compassionate, engaged human beings I have ever met. They care wholeheartedly about each patient and strive to provide effective, unbiased treatment.
Patient & understanding staff who were dedicated to answer questions & made my experience there very personalized, as it seemed regarding the other patients there. The doctors I met with were amazing & my social worker was able to find a …
The public groups that are hosted in the cafeteria are very good, but if you have a child that’s struggling with substance abuse issues, absolutely DO NOT send them to the 4-6 week inpatient program called “The Landing.” The staff are …
The staff at McLean have consistently been caring, available, and going above and beyond what might typically be expected for support and care. Our son has a serious brain disorder, and without this team, he would have a very bleak outlook.
I had an extremely traumatising experience in McLean – specifically Proctor House 2. In addition to a week of feeling unheard and invalidated by my treatment team; one afternoon, a triggering event (caused by the nursing staff threatening …
Two years ago I was admitted to the Adolescent Acute Residential Treatment program. My experience there was not ideal. Not long after I arrived, I was informed I would have to write an essay going into detail about why I was at the hospital …
Megan(social worker) and Casey(RN)as well as all staff from McLean Hospital are the best at what they do. They are compassionate and caring individuals that made my stay at McLean hospital the best experience despite my mental health status at the time. I would highly recommend this hospital to family and friends.
I worked at McLean for a little while and have to say that this place is truly a scam. The level of pretentiousness among staff is mind-blowing considering that nurses push a cart around to handout pills and then hide out in the staff-room …
A clown show with counterintuitive policies that make mental health worse for most patients. Destroys medication comes in with, claiming patient wasn’t prescribed it when this it is easily verifiable that this is not the case. Changes to …
They took an atrocious about of money from my parents at 3east then sent me to the troubled teen industry. Still years later I miss 3east with all my heart but I can’t ignore this.
I am surfing from death anxiety since 4years, I want proper treatment face to face please tell me if it is possible I am from Pakistan I want to spend may all Eraning on it but please I want proper treatment.
Last year, I took part in the Hill Center for Women residential program and I absolutely loved it. The staff members were so kind, the accommodations were nice, and everything about it was so comforting. I learned more about myself in those …
This Facility is Terrific. Dr’s and staff combine expertise and a willingness to listen and discuss your needs. Also, the staff is very friendly and professional. Although, I would like to emphasize the dedication and knowledgeable of the …
My 7 day detox stay was perfect. The entire staff including nurses, doctors, assistants were always very attentive and very punctual with the care given. They check on you every hour 24/7 and make sure you’re comfortable through your entire …
Awful experience. This place was the beginning of what has become 20 years of worsened PTSD, anxiety, and depression. I still have flashbacks about how awful it was, including the memory of the half dead appearance of a patient every time …
McLean Hospital is without a doubt, the most highly structured mental health hospital in the United States. The level of care offered here is unprecedented. The hospitals grounds are that of a university campus. With lots of buildings …
Lol so I was a patient in the AB1 north unit from like June 2021-August (on and off) and I must say, I loved everything moment of it. If any of the staff so happens to remember me, I miss y’all very much 🤘🏼💪🏼. I’m doing good now …
Considering McLean for “therapeutic help?” Find and read: Myth Busting: Spreading the Truth About ECT. Facts help break down stigma against this important depression treatment …
Don’t come here unless you want to be section 12’d after you come on your own free will. This is a 1950’s era phych unit with ECT. STAY AWAY AT ALL COSTS.
Good food and nice staff for the most part. That’s all this hospital has to offer. There was zero, zilch, NO THERAPEUTIC care during my stay. It’s the equivalent of being in prison but with better food and nicer CO’s. They will dope you up …
Wow this place should totally be disgusted with it self. They have people who drink and drug on the job real nice and this is a 110 percent fact! How can you get help when you have NURSES DRINKING ON THE JOB!!! Because they are understaffed ??What a shame!! Do better!!
My experience was at the expensive Pavilion and I can’t say how unhappy I was with the experience. Nurses and support staff were lovely but the program promised way too much and didn’t deliver. Just tried to have me continue expensive care …
If I could give 0 stars I would. I ended up taking care of a patient more than the nurses. I checked in for myself but they didn’t mind me taking care of one of their more difficult patients, and let my mental sanity go out the window. I feel more suicidal than I did when I checked in.
I was a resident on Proctor House 2 twice in the summer of 2022 and found the experience extremely positive. I was in denial about the issues I struggled with, and my care team ranged from neutral (my social worker) to the best doctor I’ve …
I did an outpatient anxiety group here because I was told it would be helpful for my social anxiety and my inability to connect with people and work. None of the people in my group had a similar problem, and I could not relate to anyone …
I had an amazing experience. McLean Hospital (I was at the Pavilion Program) is really on top of their game. There is always someone there to help you out! The staff are so friendly and great! Major shout out to Meg, Anne-Marie, and all of …
Not going into much detail but I was here for 2 weeks and I will admit the staff here saved my life. I was losing mind from constant panic attacks and extreme anxiety and I was mentally tired . Went to MGH then was brought here, thank you.
I found it to be odd that they wouldn’t tell me if there were any available beds. I was calling on behalf of my daughter who wasn’t in a position to make phone calls herself and was not providing any personal information or asking for any …
Best hospital!!!
Great place.
One of the best.
Excellent care…
hung up on me without saying anything. rude staff
Can’t describe how grateful I am for this place.
This place is great. No better place to get your life back together
Absolutely WORTHLESS/USELESS customer service
Isn’t this the same hospital, they filmed Girl, Interrupted? I wanna go here.
The above reviews were most likely written by doctors/staff members at mcleans.
Are you even a writer if you HAVENT been to McLean???
Website is plastered with “if you need help, call now” – don’t bother. The person who answered the phone couldn’t have been more useless.
Bad 👎 …
They disregard patients at all costs, and follow their agenda.
Wow! The program at the Hill Center for women completely changed my life. Truly amazing, I never thought there existed, such a program that is capable of accomplishing such incredible results.
I was very impressed with the program I attended here. In a two week period I learned skills that I have been searching for over 10 years. This place has changed my outlook on life!!!
Best psych and detox facility in Massachusetts
Having been to mccleans twice in the past few years i feel blessed to be able to attend this hospital for me this is the best hospital there is the staff is superior and all the support staff are second to none thx u all for all your …
Gunderson Outpatient Clinic is a fantastic program for those diagnosed with Borderline Personality Disorder (BPD). Highly recommend.
If you want to be brainwashed, this is the right place to go.
Horrible clinicians take advantage of you when you are in a vulnerable state of mind. …
Was here a few time’s and I would never willing go back here to be unheard talked to like i don’t matter and laughed at when I get upset about how im being treated if you have a loved one seeking help or are yourself don’t come here they will take advantage of you and make anything you were feeling before coming worse
They don’t care about you. Patients are just tools to get a better resume or get paid a lot. I don’t understand how they have #1 in the field,
***My Psychiatrist was not very helpful***
The towels smelled like wet dog …
Awsome care some of the nurses though like the pain meds alittle more than they should? They should be more careful slipping the patients meds under the med tray.hopefully it doesn’t go on anymore.
Horrible “consultantation” with Dr. Cao. Forty five minutes late, distracted, unable to answer questions, and told me I needed to come back to have questions answered. Patients who have just received treatment put in reception area to sit and drink water. Never going to go back to McLean!
Spent a lot of time here. Not too bad. Way better than other places I have been to. However, I was overmedicated with Haldol, so that sucked. Other than that, not too shabby.
While I was a patient in “North Belknap 2” I was physically attacked by another patient. During the assault my phone was broken. The hospital will not fix my phone or provide the other patients contact details so I may press charges. While …
I’ve been to a few hospitals in Massachusetts over the past 20 years. This hospital is hands down one of the best. If you’re ready to get sober and take control of you’re life this is the place to be.
Was mislead that id be able to sign myself out after voluntarily signing myself in, my printed name was forged on consent sheet so therefore i didnt read the consent form locking me in jail till next day when psychiatrist was available, my stay here only made me more depressed and hopeless
I have never had an issue with Mclean until dealing with a case manager named Emma (unsure of spelling). She would rude and abrasive and treated my family member like a file. She went out of town and assured me her counterpart would call me …
Met with an on call social worker by the name of Ashley Watkins I believe. I had never known a more caring, concerned, and friendly licsw. Her knowledge was excellent as well and she carefully listened also. I highly recommend meeting with her if you ever go to mclean
This place is so backwards. The Patients are not allowed outside unless they “earn this privilege”. In many ways it’s worse than prison…I must admit that the food is pretty good, even though they serve it on styrofoam, which it not …
They completely turned my 16 year old sons life around. He had an extreme social anxiety disorder, wouldn’t leave his room, they changed it all in 6 weeks…now he’s working and going to school, even has a girlfriend. ..they were wonderful. Changed his life! And ours, all for the better!
I loved my visit at Mclean hospital in Belmont for 3 whole days the staff are amazingly trained in what they do. I have to thank my Doctors , my nurses , and my MHS’ for helping get through a tough time like this. …
Spent a month there, they probably saved my life. Everyone was great and the food was decent 😀. …
terrible hospital
patients are very frequently thrown in restraints and put in seclusion when the …
McLean’s OCDI is amazing. Their regular inpatient program isn’t perfect, but it’s better than others.
This program (Gunderson Residence) only made me more depressed and hopeless. The clinical staff made three dangerous mistakes on med dosing and then at times couldn’t give me my meds because they hadn’t refilled them yet. I feel much worse than when I came in.
McLeans is in the business of deliberately crippling people. What they do is about as sick and evil as it gets. They held me prisoner and tortured me for four days all based on the word of my recently jilted ex-girlfriend. …
Shh! Ptsd? Don’t raise your voice! And make sure you are worthy of being in their presence. No matter how hard you try, no matter how hard you’ve worked on your trauma, it’s probably not good enough. Unprofessional. And flat out told they …
Went to behavioral health partial in fall of 2014. It was a great program, staff took time to listen, groups kept me very busy, but you were allowed out of groups or to leave group if you had a meeting with either your clinician, the …
They only admit Massachusetts residents for inpatient treatment.
Welllll, where do I begin????? 1. I was scapegoated by the BP women’s group and the facilitator allowed it to happen approx. 4 times in front of the other women with the wrong placement twice in another Cognitive group with another PhD …
My daughter has received the best care here. And she has been to several others so she has a good frame of reference. What impressed me the most is how they treat everyone, every single person, with the utmost in respect and dignity. Highly recommended!
They ask for voicemail for intake.
I had to wait for like 3.5 hours just waiting for intake in person. …
This facility knew about my mother’s case in great detail. The coordinator, Leslie Keebler, read over several emails, not to mention the admission request letter and the letter from my mother’s primary therapist. The hospital, upon …
I was admitted for electro convulsive treatment. A doctor looking he was in high school came in and reminded me I would still need pills or maintenance ect. I knew that already but had to put it out of mind to get through the treatment his …
While on holidays my wife was treated with the utmost haste and professionalism when she presented with a severe allergy condition. Although it was Boxing Day the admin staff, nurses and doctor were friendly and helpful. Although obviously busy, they soon had Melanie feeling better. Thank you for your help Maclean Hospital.
People this is a psychiatric hospital. I had to request and beg for my son to return. He was there four years ago and still we do not have a med that works and he is willing to take consistently. Mental illness is still a trial and error …
My father was in here multiple times for anxiety and depression. They tricked him into making him think his last resort was a certain type of magnetic therapy for the brain. He is not the same person and his brain formula has completely …
This program was more than miserable, if I could give it 0 stars I would. Was denied help for my ptsd symptoms and none of the staff would allow me to truly speak about my trauma, nor would they help me with it. I feel much worse after …
This is for the outpatient program ONLY. The inpatient programs have been pretty good and I’ve done a couple excellent groups. However, my treatment at the DBT training clinic was unethical, dangerous, and nearly led to my death. No one at …
Unfortunately I am very disappointed . McLean Hospital Is not what it’s cracked up to be. It is not what it once was. Putting there patients in danger in the after care department. Allowing an addict with mental health bipolar disorder to …
my wife was admitted and she was well taken care of. Lot of options very friendly staff she got to meet with the psychiatrist daily had a Social worker assigned and great food and flexible options. She was discharged when safe and have been very patient during her episodes
I’ve stayed twice at McLean, in the STU/Short Term Unit. There are several different units like for alcohol or drug detox is the Proctor Unit. McLean is hands down the most professional, modern, organized and therapeutic inpatient psych …
I recently finished up the two week trauma partial program at the Hill Center. I am someone who has been struggling for years with trauma and various other mental health conditions because of the trauma. No one has been able to address it …
Attempted to connect a client for treatment. The admissions person was quite rude and unwilling to help when discussing insurance. Even stated that she did not think this is what is best for the client prior to hearing any of the clinical …
My co-workers are some of the most compassionate, engaged human beings I have ever met. They care wholeheartedly about each patient and strive to provide effective, unbiased treatment.
Patient & understanding staff who were dedicated to answer questions & made my experience there very personalized, as it seemed regarding the other patients there. The doctors I met with were amazing & my social worker was able to find a …
The public groups that are hosted in the cafeteria are very good, but if you have a child that’s struggling with substance abuse issues, absolutely DO NOT send them to the 4-6 week inpatient program called “The Landing.” The staff are …
The staff at McLean have consistently been caring, available, and going above and beyond what might typically be expected for support and care. Our son has a serious brain disorder, and without this team, he would have a very bleak outlook.
I had an extremely traumatising experience in McLean – specifically Proctor House 2. In addition to a week of feeling unheard and invalidated by my treatment team; one afternoon, a triggering event (caused by the nursing staff threatening …
Two years ago I was admitted to the Adolescent Acute Residential Treatment program. My experience there was not ideal. Not long after I arrived, I was informed I would have to write an essay going into detail about why I was at the hospital …
Megan(social worker) and Casey(RN)as well as all staff from McLean Hospital are the best at what they do. They are compassionate and caring individuals that made my stay at McLean hospital the best experience despite my mental health status at the time. I would highly recommend this hospital to family and friends.
Great place for treatment. Terrible place to work—if you don’t have at least an MSW after your last name.
I worked at McLean for a little while and have to say that this place is truly a scam. The level of pretentiousness among staff is mind-blowing considering that nurses push a cart around to handout pills and then hide out in the staff-room …
A clown show with counterintuitive policies that make mental health worse for most patients. Destroys medication comes in with, claiming patient wasn’t prescribed it when this it is easily verifiable that this is not the case. Changes to …
They took an atrocious about of money from my parents at 3east then sent me to the troubled teen industry. Still years later I miss 3east with all my heart but I can’t ignore this.
I am surfing from death anxiety since 4years, I want proper treatment face to face please tell me if it is possible I am from Pakistan I want to spend may all Eraning on it but please I want proper treatment.
Last year, I took part in the Hill Center for Women residential program and I absolutely loved it. The staff members were so kind, the accommodations were nice, and everything about it was so comforting. I learned more about myself in those …
This Facility is Terrific. Dr’s and staff combine expertise and a willingness to listen and discuss your needs. Also, the staff is very friendly and professional. Although, I would like to emphasize the dedication and knowledgeable of the …
My 7 day detox stay was perfect. The entire staff including nurses, doctors, assistants were always very attentive and very punctual with the care given. They check on you every hour 24/7 and make sure you’re comfortable through your entire …
Awful experience. This place was the beginning of what has become 20 years of worsened PTSD, anxiety, and depression. I still have flashbacks about how awful it was, including the memory of the half dead appearance of a patient every time …
So, let’s be honest. This place is for crazy people. That’s what brought me here. …
McLean Hospital is without a doubt, the most highly structured mental health hospital in the United States. The level of care offered here is unprecedented. The hospitals grounds are that of a university campus. With lots of buildings …
Lol so I was a patient in the AB1 north unit from like June 2021-August (on and off) and I must say, I loved everything moment of it. If any of the staff so happens to remember me, I miss y’all very much 🤘🏼💪🏼. I’m doing good now …
Considering McLean for “therapeutic help?” Find and read: Myth Busting: Spreading the Truth About ECT. Facts help break down stigma against this important depression treatment …
Don’t come here unless you want to be section 12’d after you come on your own free will. This is a 1950’s era phych unit with ECT. STAY AWAY AT ALL COSTS.
Good food and nice staff for the most part. That’s all this hospital has to offer. There was zero, zilch, NO THERAPEUTIC care during my stay. It’s the equivalent of being in prison but with better food and nicer CO’s. They will dope you up …
Wow this place should totally be disgusted with it self. They have people who drink and drug on the job real nice and this is a 110 percent fact! How can you get help when you have NURSES DRINKING ON THE JOB!!! Because they are understaffed ??What a shame!! Do better!!
My experience was at the expensive Pavilion and I can’t say how unhappy I was with the experience. Nurses and support staff were lovely but the program promised way too much and didn’t deliver. Just tried to have me continue expensive care …
If I could give 0 stars I would. I ended up taking care of a patient more than the nurses. I checked in for myself but they didn’t mind me taking care of one of their more difficult patients, and let my mental sanity go out the window. I feel more suicidal than I did when I checked in.
I was a resident on Proctor House 2 twice in the summer of 2022 and found the experience extremely positive. I was in denial about the issues I struggled with, and my care team ranged from neutral (my social worker) to the best doctor I’ve …
I did an outpatient anxiety group here because I was told it would be helpful for my social anxiety and my inability to connect with people and work. None of the people in my group had a similar problem, and I could not relate to anyone …
I had an amazing experience. McLean Hospital (I was at the Pavilion Program) is really on top of their game. There is always someone there to help you out! The staff are so friendly and great! Major shout out to Meg, Anne-Marie, and all of …