MeadowWood Hospital is committed to serving adolescents, adults and seniors with mental illness and substance abuse disorders by providing treatment in the most compassionate, caring and professional manner. The 85-bed facility is located on 11 private acres and offers a safe and comfortable environment where patients can focus on their current difficulties. We believe that each patient’s care must be coordinated with health care providers, family members, and other community supports. Our physician-led team of clinical professionals focuses on treating each person individually.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
575 S DuPont Hwy, New Castle, DE 19720
I’ll start off by saying this place is filled with crooked people. No one knows anything from the new CEO, down. They literally do not give 2 cents about their staff or concerns. When you do bring it up, it immediately get dismissed and act …
Not many people who work there actually care or do even what they are expected to do. It’s understandable as they are extremely understaffed. An extra star because at least it keeps you alive there (most of the time, I have seen them wait until two patients were nearly dead before sending them to a hospital).
Needs to be audited.
Horrible…
Very unprofessional.
good place overall
Love it
Waste of money and time and i still need help.
bad place
Very good
Very very unprofessional and unsanitary!!!
THE HOMIE LIL DIRTY IN DA PADDED ROOM #FREELILDIRTY
One star but deserves 0!
I need contact from the highest supervisor owner ceo how do I tell..
Best mental health institution in the area by far
Professional and want. Knowledgeable staff. Ready and able to help.
mr brian, mr giddian are great staff and need a raise
Staff is unprofessional and sorely lacking proper training. Specifically Keisha.
Do not send anyone to this place. They have killed my grandfather by drugging him to death.
staff was friendly and genuinely cared about me and the other patients.
Excellent courtious staff. Very intelligent doctors. All around an excellent place.
Admission front desk staff are VERY RUDE..in person and most definitely on phone.. TYPICALS..
Awful rude staff. Any job I’ve had, I would have gotten fired if I talked to people the way they do.
Staff are very abusive towards the patients. Facility is very dirty in the cages where they keep the patients.
Horrible place. Very out dated and dr. Klump is very unprofessional. If you have other choices go there instead.
Go literally anywhere else, there are plenty of horror stories in the other reviews if you need to see why
This place is horrible my child was in here 2 times and they do not help she was not given proper food and she wouldent eat and they did nothing about it multiple fights broke out she is traumatized by this place and it needs to be shut down
BHA named Drew on West Unit: 5 stars.
I was really pleased with the staff and content of their Partial Hospitalization Program (PHP). I would recommend it to my friends and family.
I have been in Meadowwood many times. This place sucks and makes you feel less than human. If you can, go to Rockford or the unit at Wilmington hospital.
Only because I couldn’t give it less. My kid was their less than 24 hours before I pulled her. Too long a story to describe here but it is like a jail.
Ghetto. Nurses are SO cocky, especially one black nurse I forgot her name. One guy got treated like a criminal. Thats not a healthcare facility thats a jail.
I was in this place a few years ago falsely accused by a psychiatrists who lied on me to the doctor and said i wanted to kill myself which I did not say that and so I didn’t know what was going on because the psychiatrists said excuse me a …
Worst place I’ve ever delt with and ill definitely be reporting them…I myself personally have never been a patient but from visiting and what I’ve seen in this place its filthy they are more in it for the insurance money not there to help …
Terrible customer service reps! Very rude. Almost impossible to get a hold of your loved ones in there. Clarissa is especially rude, and I will be filing a major complaint against them!
This place was terrible. The staff here were very rude and unprofessional with the exception of a few people. This place doesn’t help people, they find someone to single out and they mock and judge you in sneaky, indiscreet ways as if they …
The discharge was illegible and rushed no real aftercare info was given so not sure exactly what we are suppose to do or even what our daughters full diagnosis is because me nor the discharging nurse could read it!!
I stayed here for two weeks an I thought the staff was great they was not strict they give you as much space as they could what really counts is I was sick when I came there an they did their best to help me get clean an make me feel better …
I give this place negative star the worst experience ever. They violate HIPPA and OSHA regulation. Would not bring my dogs there
Staff has repeatedly been rude and unprofessional on the phone. I have been hung up on 3 times in 3 days. The staff I have spoken too lack customer service skills and even basic communication skills and manners. I am very unhappy with the …
One Star – because 0 is not an option! This facility is a complete joke! Need to learn to be professional! Completely rude and unprofessional. Nobody should have to deal with people like this – especially anyone with mental health issues! MeadowWood Behavioral is a joke!
Decent folks: Mr. Karl (THE PROFESSOR) + Mr. Tyrone + Sabrina (the teenage witch aka D from Clueless) + Stephanie (RN) + Deborah (RN) were my ONLY saving grace. G-d help these children….Thank you Dr. Desi, I’ve got a Movado too for my …
BEWARE OF UNPROFESSIONAL PHONE RECEPTION You’d better *know* what ward your loved one is in, what the password is or you will be barked at and cut off. You’d better call some kind of main number to find out how this phone call system works …
I WOULD NEVER RECOMMEND MEADOWWOOD NOT EVEN TO MY DOG……
First of all, they lied on the discharge summary….the whole time my son was in …
girllll i went here it was like unit c sum like dat nd there ws fights everyday like it was lowkey entertaining 😭 butttt it was 2 fights a day 🧎🏽♀️. it was okay, i went there in december 21 to christmas eve . …
I see alot of bad reviews but this place is what you make it. I checked myself in for drug addiction & depression and feel like they saved my life. Every place has it’s bad seeds but your there to focus on yourself, not worry about …
That’s the worst place to have a family member, a nightmare! The staff is really unprofessional always with attitude and not wanting to help.
I have had horrible experiences and life changing experiences at this hospital. Currently I am working on a non-profit organization for an arts and music center for New Castle County(to begin). …
Horrible, you come in high, stay high in there, and stay high when you leave. This place is full of drugs from “counselors” GED leader’s and drop out nurses that that get high off of staffs drugs for money. Is this a place to help someone …
Grandson was admitted. The only Family therapy session was on the day of discharge which is totally inappropriate. I asked nurse on unit what type of facility this was and she told me that she did not know becauuse she had only worked …
It was great they excepted my heroine addict but, they can keep you 5 to 7 days, my child was barely there 5 days before being put out while still suffering withdrawal symptoms, they didn’t have a place for her to go .after discharge, …
This place is stinking of insurance fraud and incompetence!! Dr. Jacobsen is a complete hack that doesn’t talk to patients or want to hear their thoughts on their own recovery. If you have insurance they will overcharge and think of ways to …
I went there back in February for a suicide attempt, the staff was very caring and very kind. They were truly there to help you, they listened to your problems, and were there if you needed them. If you take someone here you have no worry about them, they will be in good hands.
Place is a complete joke. Rude & unprofessional. Kinda ironic, right? Being it’s a place that’s supposed to help you. There is no structure within the partial program. Expect to just be sitting around for 45 minutes at times doing nothing. …
The staff is cordial and caring. They helped me through a difficult time in my life and offered great out patient care programs that continued my treatment. Shouts out to Mr.B, Karl and my man Cam, thank you all so much for the care and support!
This facility is ok. I do have a few concerns though. The don’t return my calls or keep me in the loop as to what is going on with my kid. And some of the staff can be a little to hard with the kids. Other then that they are ok.
Gross negect of patient care by the social worker and psychiatrist. My daughter never received a thorough eval. She was discharged too soon. There wasn’t a discharge meeting. The referrals for aftercare weren’t done. No administrator was ever available. Terrible.
2nd time admitting my 12 year old son. horrible place. there was minimal contact between me and the social worker. i had to talk to my son to find out what was going on. social worker would lie to my son and said he contacted me. they …
Outrageous behavior. I called admissions to get help for my daughter who does not live with me and who has mental health concerns and my daughter said she wanted to check herself in. She said that my daughter should call in to talk with her …
I was there a while ago, horrible place. Terrible people. Especially Ms. Milly! She was always rude and terrible. We had our doors shut and locked. We were stuck in the day room for groups. We could not leave. I gained weight from that …
Staff Member was hostile towards me after 2 failed attempts to deliver her food. …
I would give it no stars; however, that didn’t work.
The staff is incompetent and unprofessional. …
This facility is an abomination and no wonder why the state of mental health care in DE is at an all time low. The doctors are incompetent and the facility is grossly mismanaged. Did I say Grossly Mismanaged. If you care about your …
Yes my sister was in there from February until April my sister has diabetes and she also had a stroke back in 2019 and these people allowed her to start smoking again and now she has been stealing cigarettes and she actually hurt her self …
If anyone you love or care about is having a mental health crises…DO NOT bring them to Meadowwood Hospital! It’s a faciest torture chamber! The medical staff have no regard for the well being of the patients..and instead seem more …
Absolutely, utterly terrible. I was in th child program and the children were treated like GARBAGE! It disgusted me from day one, the staff never addressed the behavioral issues properly, they would constantly make comments that destroy …
Needed paper signed from my daughter so I could get medical attention for her 7yr old son my grandson. Lady at desk called social worker told her. She ended up talking with me asked her for just a couple minutes of her time so I could get …
Of all the nursing facilities that I have been employed ; the most recent statement, I felt that I spent 8 days there. We were mistreated by not many compassion handlers. …
I spent a little over a week here, for mental health issues. The treatment I received was wonderful the staff was extremely helpful, the doctor that I spoke with was very caring and listening. I would highly recommend this place to anyone who is having mental health issues.
I am speaking on behalf of the M.O.T. Senior Center and I have nothing but praise for MeadowWood. Most of my contact has been with J. Saville, RN – who works in the community. Each time we have had a behavioral health issue we were …
Upon intake for my son an EXTREMELY RUDE staff member named Morgan came out, I advised her of an appt that was previously set by a worker, as well as the purpose for being there, her attitude was beyond nasty, continuously cut me, said well …
My 15 year old daughter was in a dark place and we placed her in the care of Meadowood. This was a great place to figure out a plan of action to get my child feeling better about her life and future. The place was relatively clean and …
Understaffed in the behavioral tech department. Those who remain are the best in the business, but overworked and due to protocol cannot provide the best care they can. …
This facility is understaffed under trained and improperly run. Dr. Jacobs spent literally four minutes with me and wanted to put me on five different drugs. I declined that many and agreed with two. When I left Meadowood facility I want …
Didn’t really care for this place to much. Very small group rooms and the doctor’s are not very friendly. The food terrible and it was a small room that you eat in. The aftercare planning really wasn’t that good. Social workers don’t really …
Absolutely amazing programs for kids to adults. Mental health to substance abuse. No judgement zone, the staff treats you with respect no matter what. Food is good. Therapy groups are great. And the A.A. Meetings are amazing, chaired by …
I don’t know how anyone of any decency can give Meadowood a bad review. Perhaps those that are painfully going through the process would not see clearly, however from a loved one’s perspective I cannot say enough. The hospital, staff, …
How about discharging a patient with an incorrect script that can’t be filled, not corrected after numerous phone calls and faxes from the pharmacy, more than 24 hours later? …
Please realize that people with negative experiences are much more likely to write a review than people who had a positive experience. I was a patient for two weeks and have nothing but good things to say. The staff were kind and very …
This website is terribly misleading. The “residential program” is nonexistent and the admissions process was horrible! I was so disappointed and there is nothing scenic about it. 11 acres… where??? Go check it out (how dirty it is) before you or a loved one considers this place.
This place is Terrible needs to be shut down. My daughter was in here 2 times 1st time had a bad experience with other people bullying her and 2nd time got SA i can go on and on about the horrible stuff that happens in here.
I had a relative recently spend two weeks in Meadow Wood for mental health issues. It was a terrible experience. First, I left several messages for their doctor(Dr Jackobson) to get back to me, and he never did. Next, when I did call, it …
not happy with how they run things or their inpatient facility. my father-in-law was sent here and the entire time, you couldn’t talk to any nurses or doctors. I understand HIPPA but for someone who “talks to himself”, has violent …
The place requires a complete make over. My child went here some months ago thinking she would get help… There is only one children’s unit that hold up to 20 kids, that all have different needs… My child said that multiple fights broke …
Called front desk like sign on door says..3/21/22. Receptionist was rude. How can you tell a mental patient (relative) that they were just here what do you need. Wth kind of compassion is that for someone who is suicidal.
Well, I can tell you as someone who is very afraid to be making the leap to seek treatment, I won’t be attending Meadowwood. Their admissions desk feels comfortable speaking over patients and providing half answers to questions. If this is …
I liked it, The staff where caring and the food wasn’t that bad. But most importantly the staff listened to my health problems and I thank them for that, for instance when I needed to lay down I’m not kidding it could mean me being okay or …
Experience was traumatizing to say the least …food absolutely horrible …the only good thing about this place was the wonderful few techs /nurses Iv encountered here …especially uncle Keith and Larry great guys they deserve a raise !
This place is awful at communicating. My father was taken there and was there for 17 days. In those 17 days I was able to speak to the social worker just twice and my mom not once. And that was pure coincidence because the social worker …
I cannot begin to explain how unprofessional and traumatizing this place is. i came out with more issues then when i went in, I stayed there for weeks and never once got any real help i have a addictive personality and family history so i …
Awesome nursing staff. Very attentive. Had a very good doc who listened with even eye contact. And not racing to get you out the door. I liked alot of staff are too in recovery and know exactly what patients are dealing with. Laid back but …
I was in the adolescent program in November of 2019, and it was a really terrible experience. I was admitted due to mental health issues, but there was no treatment within the hospital. Everyday we would be woken up, fed bad food (they did …
I went here for my mental health etc and I can’t help but to say that when I spent one and a half week here it was the best I stayed in unit C. The staffs are sweethearts and give you the attention that you need and worry for you, the food …
I find it super funny and ironic that former patients give a bad review on meadowood. When A. If detoxing you weren’t worrying about food on the street
B. You complain about the pettiest of issues . …
Very unprofessional. My family member was admitted to this facility for 2weeks and had the worst experience. The staff treated her terrible and her clothes were stolen by other patients. The staff was aware of this but brushed it off like …
I recently just got out of Meadow Wood and I wouldn’t recommend this place to my worst enemy. I stayed on Unit C and the place was disgusting. The bathroom walls had cuss words and slurs written on them, there were holes in the wall, half …
Terrible experience. Don’t come after 9pm. I’ve been waiting outside for over an hour and I just got paperwork. It’s 30 degrees outside. And you can’t wait in the lobby. I’m still waiting for a covid test going on a hour and a half. If I …
One of my friends was having a mental health crisis and checked into this facility. The admissions specialist, Yvonne, was very understanding of my friend throughout the process. It was determined by both Yvonne and my friend that he did not need to stay in the facility. My friend came out a much better, and optimistic person.
While this is still very fresh on my mind, it has to be said. My son has developed mental health issues since he was a young man in his teens. A ton of places only collected our insurance money, & sent him home even worse than ever. …
If I could give less than 1 star I would. Never given the 72 hour treatment plan. Repeated calls left unanswered. Supposed to send paperwork for outpatient treatment, sent a blank document then refused to answer calls or send new …
Parents, family members in charge of your loved ones! I BEG you to Please, Please, Please read the reviews before sending your love ones to this facility. The reviews are not being written by angry people just to complain!!!!! Every …
If I could give zero stars I would. My daughter was supposed to start outpatient therapy on a Wednesday. We signed up for transportation. No phone call from the driver like we were told, no transportation arrives. I spent the entire day …
just an insurance revenue generator. the staff here are rude, toxic to patients, and don’t care in the slightest. doctors ridicule and make fun of you for your mental health and then subsequently prescribe strong narcotics. it’s more of a …
I would give this disgusting place 0 stars but I can’t. I have been hospitalized here 3 times in the adolescent ward, and the conditions were horrific and unethical. …
Absolutely awful. I went in for detox, stayed in the geriatric unit. I’m 24.
Cleaning staff was not quite doing their job to the fullest. The railings in the showers were black like they hadn’t been cleaned in months. …
I have to say excluding the wait time, I feel this has been one of the better mental health facilities I’ve come across.
So far I’m happy with the assistance they’ve provided my child.
I would send someone here before any other local location.
Unacceptable patient care and complete lack of responsibility to maintain the PHYSICAL and MENTAL well-being of their patients. I am completely disgusted with this place, you are supposed to be able to send your loved ones for quality care. …
My son was discharged on Friday from psych ward at Union hospital. We were told by his case worker to come here next day which was Saturday. Arrived Saturday morning. Stood out in 9 degree weather waiting for person to come to door. …
DISGUSTINGLY DIRTY. EVERYTHING IS GROSS. No one cares!! Very poor care overall. Groups are the only plus. And they are just staff speaking from experience. There are NO REAL EDUCATIONAL Requisites here. Would NEVER stay here AGAIN. HUGE MISTAKE. Discharged 9/19/2022
This place is so unprofessional my son who is 12 was there for not even 48 hours (I pulled him out )and now suffers with more anxiety and confusion with all the challenges he’s already facing.. Kids there are out of control because …
1st let me start by saying the facility should change its name.For what was once a reputable,safe,caring environment for adolescents and adults In a time of need has drastically changed for the worse. I consider myself to be a rather stoic …
My daughter has been in the MeadowWood Behavioral Day Program now 3 times over the past 2 years as she elopes and has physical, mental and emotional challenges. The team there consistently have been outstanding. From her teachers Ms. …
Quite frankly, this is one of the most traumatizing experiences of my life. I came in here three years ago due to a suicide attempt and in the three days I’ve been there, I’ve felt more suicidal than ever. …
I’m seeing a lot of negative feedback about MeadowWood but I’ve had two stints here and have had no problems with either. My first time came after a suicide attempt, the second time was after I received a diagnosis of bipolar disorder. …