260-bed hospital with a 90-year history of serving the health care needs of McKinney and the surrounding communities.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
4500 Medical Center Dr, McKinney, TX 75069
Best hospital, professional people, immediate return if you need something, Quality of service, Excellent!!!
Very friendly staff! Got in and out pretty quickly with the procedure I had with multiple people checking in on me throughout!
My care team on the orthopedic floor was awesome. Meal delivery and presentation were so awesome, however the food was not good. My nurse was kind enough to get me a cup of community coffee from the guest cafeteria, as the coffee from the kitchen was less than desirable. Care is most important and my care was 5stars.
I had a great experience. Everyone was very helpful and friendly
Overall I had a good experience at this hospital. If there was one thing I wish was better, it would have been the nurses explaining what I needed to do, when and how. They put daily goals on a board in your room, but didn’t give enough …
Every caregiver at this hospital were wonderful. Kind, caring, loving. I wrote down every name I could. But there are so many! Six days, including ER.
I greatly appreciate the loving care of every single one! They deserve all …
The hospital staff were great and if they were the only ones I encountered my rating would have been five stars. Unfortunately, for me since I am elderly and take an immunosuppressant medication there was a person, I was told he was a …
Overall visit was very good, but ridiculous people are required to wear face masks.
My husband had a combined stay of 10 days between the ER, hospital, and rehab. The nurses in all places were attentive and as prompt as they could be. The rehab facility is new and GORGEOUS. The food was excellent! The nutrition staff were …
Everyone was awesome! They truly made a difference in my stay there. Surgery was a very unnerving experience for me, but they made it very comfortable! I will always be grateful for everyone there! Thank you!
My 98 year old mother was brought in 02-28-22 for a suspected stroke about five in the afternoon. The Emergency team concluded she had a severe ATI but did a CT scan and found no signs of stroke and ordered an MRI the next morning. In the …
Very personable staff with great customer or patient service. Quickly identified the issue and treatment plan was logical. Great staff with wonderful attitudes and very understanding. 10 out of 10
I was greatly blessed by the staff at Medical City in Mckinney.I found these nurses to be best I have ever had.In order,”Yiddy,kattlan,Jessica,Genisis,and Kate”.There were others that were exceptional,but I was able to write down the names of these.
The staff was compassionate and caring. The PA was wonderful and knowledgeable about my condition and I felt so much better after treatment. Thank you McKinney Community Medical.
They was really caring and made sure to help me with everything that i was being seen for that day. I really loved the positive attitudes and the comfort of the nurses and doctors.
My mom was taken to hospital due to GI bleeding via ambulance she was bleeding and filling up a diaper about every hour we went to room 1 and the nurse never checked her diaper left and didn’t come back I had to hunt him down for diapers! …
Although my husband stay was for alittle long than we anticipated, He was so well cared for. And praise God for Dr. Jabbar and his Nurse Practitioner along with the nursing staff in T3 floor. He had so many great nurses but Ashley Smith was …
Absolutely no parking. Free valet, but no one working to park your car. Otherwise a good place.
My husband was admitted to a hospital in Sherman Texas, he had cardioversion done to get his heart out of AFib. Was released, two days later had abdominal pain and back pain. Returned to the hospital, but was transported to Medical city …
Very nice, professional staff in every area I dealt. I arrived as instructed and there was no waiting at all as a nurse called me back immediately. Everyone I encountered was pleasant, courteous and efficiently doing their work without …
Is not fun to be at a hospital on a sunday but the staff made our stay less miserable, they toke care of my husband inmediately , everyone was so nice
Everyone, from orderlies, to nurses, to doctors, were pleasant, competent and caring. It was like a Christ experience. Thank you all.
The staff and facility are amazing. The level of care was the best I’ve ever received, from the pro-op tests to the pos-op recovery the staff were professional, friendly and kept my spirits up. The facility is very clean and modern.
Nurses and staff were great! I was not in the ER long before I was admitted.
This was the best experience I’ve ever had at a hospital, the staff was amazing. I went through the adoption process and I truly felt like everyone that helped me throughout my hospital stay was my support team. If I could give 1 million stars I would.
Good experience I had to be there every one was nice to me doctors nurses techs house keeping
Everyone at Solis Mammo was Wonderful, always attentive, nice, smiling, supportive, always checking in on you to make sure you are ok all steps of the way!! Thank you!!
Great Experience…triage, nurses, and doctor were very vocal and treated me with respect and care.
Delivered our second baby here. Out of all the Nurses that were there only one wasn’t as attentive as the rest. One that I wont forget is Stacy. She was so sweet and so kind. She made sure our stay was as comfortable as possible and she was …
I needed surgery for a hernia on my flank. My surgeon advised that it would be a good idea to surgically repair it while it was still smallish.
He did so 3 weeks ago at Hospital City, McKinney. …
OMG: I had such a beautiful experience from the time I walked in the door until I went to be tested and when I was completely done. Beautiful smiles, very professional, very helpful and assuring. I was overwhelmed with the visit and the …
My mom was taken to the ER this afternoon. Later this evening she was admitted for observations. She was given a very nice room in the new “Tower”
Unfortunately the staff was not as nice. Why didn’t any nurses check on her for …
Hospital and doctors are good. Nursing staff minus student nurses are thumbs down. Maybe there is a shortage? The policy is to ask for pain medication. The real issue is that it takes 1-2 hours for the nurses to finally come in with pain …
Lucas at check in/registration is absolutely amazing he is very nice & helpful every single time with a smile on his face! Truly makes the experience 100 times more enjoyable!!! And the radiology team is fantastic!
Went to Medical City McKinney ER due to a medical issue that had arose during the week. The staff there were excellent and very professional. Les was my RN and he was attentive and took great care of me. Libbie the charge nurse came by and …
Was admitted into this hospital for l&d – nurses here are the BEST.They really take care of the patients and understand what they are going through
I gave birth here a couple weeks ago and had a great experience. I was trying to stay away from a hospital at first. I was at a birthing center for a period of my pregnancy but I was high risk so I had to deliver at a hospital. My nurses …
I have never had an experience in an ER (only been a handful of times in my 30 years of life) that was so great. I am so thankful. They were all so incredibly nice, patient, and kind. Very, very good experience here.
As usual my stay in your Hospital was excellent!!! Nursing staff was awesome.
I have been in hospitals all over this country due to my heart condition and have never seen or got the care I have received from your nurses or any of the …
These people are absolutely wonderful people. Professional, thorough, and kind (except for grumpy-cat nurse in surgery area. She was hot and cold but still attentive and helpful )! They’re excellent from the front door thru the entire …
My six day stay was remarkable. I’ve had other surgeries over my lifetime so I have real experience to gauge by. Due to my insurance ‘glitch’ (I have absolutely no idea why this happened) I stayed six days, in a private room, with 24/7 …
My 98 year old mom was taken here for a possible stroke. She arrived to the ER around 5. They did some tests and found she had a UTI and was low on sodium. The doctor came in to talk to us SIX hours later. She spent the night in an ER room …
I went in for a miscarriage and had one of the worst experiences ever. The drew my blood to test my HCG levels, but the blood was exposed somehow. I understand that mistakes are made and we are all human. So, they drew my blood again and …
Day Surgery process was very quick & easy. With all the pre-registration online the process was very easy.
I had a concern with my pregnancy and was directed to visit L&D. From the moment we arrived we were greeted by friendly staff and amazing nurses. While MCM may not be the newest hospital, it by far surpasses the service in other nearby …
The nursing staff from labor and delivery, postpartum, nursery, lactation, and NICU were all phenomenal. I have spent a significant amount of time dealing with hospitals and can honestly say I have never had a better experience then I had …
I’m torn between giving 3 or 4 stars. The nurses, techs, doctors were good and caring for the most part. My husband was brought to the ER. He has Alzheimers and cannot answer questions or tell the drs and nurses what he is experiencing. …
“Care like family” is something they say a lot, at Medical City McKinney. It’s not just talk. I experienced this level of care, during my recent 13 day hospitalization. …
I lacked confidence in ER nurses (trouble operating blood pressure machine, trouble drawing blood). After 2 hours laying there (waiting for CT scan doctor said was requested) there had been no feedback on status. Upon asking ER staff of …
Loved the way everything was handled. Those around me made sure I knew what was happening next. Everything came out well. Everyone there was friendly and very professional.
This place just had my family member committed involuntary!! They are literally making her go crazy. Do NOT go here. Do not send anybody here! I literally work in the mental health field. I have had so many interactions with behavioral …
I delivered there during a last minute change in hospital. I was so skeptical due not having a tour and it being my first baby/pregnancy. EVERYONE down to the anesthesiologist Blake, was AMAZING. Nursery nurse Ashley was amazing. She …
This is my second time being in this hospital. Once four years ago and now today. The first time I had a baby and this time I had back surgery. Both times have been amazing. The staff here are absolutely wonderful. The hospital is clean, …
Get a large ice machine for Orthopedic Floor, nurses were getting small bags out of a ice cooler. I never had really cold water going though my ice machine!
Second problem, the food is pretty bad. Conveyor food, it makes airline food …
I would like to share that Victoria, a med surg RN that works here is absolutely an angel. She is so sweet, accommodating and gets things done when you need it. She has made my whole experience here 10x better. No nurses compare to her, she is phenomenal. I wish she could be my nurse every day!!!
I recently had hip replacement surgery. The care at Medical City McKinney was absolutely amazing! Doctors, nurses, anesthesiologists, OT, PT, nutrition team; everyone was kind, friendly and so helpful! I was especially impressed by the …
Every one was really nice! Food was great. One thing I do not understand is why they draw blood in the middle of the night.
From the time I entered the hospital to the time I left it was a wonderful experience. The nursing staff at night was especially good even though they were very busy. Making time to make sure I was comfortable and had everything I needed or wanted.
Great Experience! Felt like I was checking into a 5 star resort.
Would highly recommend!
My son was transported here after a minor motorcycle accident. He had a dislocated toe and some scrapes on his right torso and leg. …
I had day surgery for a biopsy. A compliment to all the nurses for the great care they give the patients. They go above and beyond to make the visit as comfortable as possible. The only drawback from giving a five was not knowing how the …
This hospital and the nurses are the best I’ve ever experienced. I’ve never felt so much support and care, it truly made my first child birth easy and calm. I have never had this good of experience in anything in my life. The nurses really …
The staff in the PCU was totally amazing! Julia is an amazing nurse!
The doctor, nurse, and anyone talked to me are all so nice. I feel very comfortable in this hospital.
Was surgical patient for total knee replacement. Preop appointment was flawless, surgery check in no issues, and hospital stay great !
The staff was very professional and made me feel like I was at home. They assured me that I was going to get the best care. The staff was very concerned about my safety and welfare. Communication was awesome. The facility was nice and …
The entire staff was amazing! I was well taken care of and well informed. They were the chick-fil-a of hospitals.
Friendly staff, made me feel comfortable and calmed my fears.
Excellent staff and the doctor who did the biopsy. I can’t say more. Very happy. I didn’t feel nothing.
The finance team Jan and Dora Acevedo where really helpful and assisted me. Gave me all the paperwork I needed to complete and explained the process fully to me. …
The staff is knowledgeable, caring and passionate about patient care. Noelle and Alex greet me with a smile right when I walked through the doors. When your dealing with a quickly declining Mother with PARKINSON disease it can be …
Quickly took me in and evaluated my condition. Everyone was knowledgeable and concerned with my comfort and understanding of the tests they ran. Thank you!!
I have a disability or two so I was dreading a new place,however,the sraff was very helpful and patient with me and compassionate. the offices were clean and cheery. overall it was a surprizingly pleasant experience,the 3D machine made it less stressful.Thumbs up ladies you rock!
My appointment started on time, the staff was friendly, professional, caring & made me feel comfortable.
From the registration person to the nurses and surgical suite staff all very professional and considerate. Was well cared for and monitored through each phase. Highly recommend!
I’ve been going to the Senior Health Clinic of McKinney–Dr. Barsik–for a long time. NO MORE. She and them haven’t helped me for a long time. I don’t get my health issues addressed at all. They Ignore them completely. I’ve had enough. I’m NEVER GOING BACK!!!
The NURSES!!!!! Omg I wish I could name all of them, but the ones who’s names I’ll remember forever are: Stacy, Mumford, Alyssa, Callie, Jessica, Irene(I think) are to name a few. I was in awe of how wonderfully helpful and empowering they …
Getting sick isn’t a good thing..but Dustin, Molly, sade, Victoria and Sandra were so helpful and caring. I can’t thank them enough..
I had a wonderful stay&experience with my c-section at Medical City McKinney. The whole L&D team was very attentive and kind, special thanks to my nurse, Cresha, babies’ nurse, Cathy and a lactation consultant, Lycel. It was my first …
Im new to McKinney and I definitely did my research of where I would have liked to deliver my 3rd baby. I’m beyond thankful for everyone at MCM. I arrived at the hospital at 6am and by that time I was 9cm dilated. All of the staff worked so …
I’ve been doing my mammogram at Solis for more than 6 years. They are a great office!
In three days stay, except one nurse, all other nurses were lazy and didn’t want to do much. They would hardly check the patient and if needed to use restroom, had to wait for a long time for nurse. During this 3 days, sheets and gown were not changed, until I asked for.
Nurse had lousy bed side manners, seemed not to care about me at all. My wife had to keep finding him to get any updates. I was there 4 hours for chest pain; was seen immediately, but once the determined there was not a life threatening emergency, it was like my needs went to the bottom of the list, or lower.
I was sent L&D for a very bad headache, although meds did help with my headache, I felt pressure to leave the room by the nurse, discharging me at 3:00 am. I do not think this wa the most appropriate, I was still dizzy from the meds but did …
I was so nervous before the surgery, but the staff received me like a family member, being so kind and caring. The first med personnel to prepare me for the surgery was Evangelina! Such an awesome caring Angel! She reassured me continually …
i’m going to start with the food- AMAZING! this kitchen staff put A LOT OF LOVE AND CARE into preparing the meals! i can’t say enough about my gratitude for a good meal. …
Amazing service from the security to the specialist Dr’s.
My husband was admitted on Sunday night and provided the best treatment every …
I arrived early for my appointment but that didn’t matter. The check in process was quick and in less than 15 minutes I was taken to the back. The nurses were very informative and the Dr. Like an old friend. Thank you for making me feel comfortable it made all the difference in the world. 😊 …
I am so happy I chose to drive the hour and a half to have my surgery at Medical City McKinney.
From checking in, through my entire day surgery, everyone was great at taking care of my needs.
I came to the ER for dehydration from recently having surgery. I saw the PA Heather B and was sent home after I was give 1/2 bag of fluids. I almost did not make it to my car due to the dehydration. A family member drove me back to the ER …
I recently visited because I had to get my appendix removed. Cannot say enough great things about all the nurses and doctors I saw while there. My nurses were very attentive, respectful and made me feel comfortable during my stay. I stayed …
Went in for a scheduled induction. Everything went really well and all the nurses we encountered were absolutely amazing. Shout out to Rebecca, our first nurse who went above and beyond to get me dilated to 10 cm, Rachel, our nurse who …
I had a pretty good experience. The staff was nice and the appointment didn’t take too long. I just wish they didn’t make us wear masks. It’s the only place I’ve been to for a long time that still requires them. Studies show that masks can’t protect against viruses. Even the CDC has admitted that masks can’t protect against COVID.
The care at the hospital was great. But we are experiencing something I have never come across before. We were told to follow up with the surgeon in two weeks but cannot find them. I know they were trauma surgeons but if they were not going …
The staff was great! The front desk was very friendly and the technician made an unlikable activity more comfortable. She also did a good job of explaining the process in simple terms for me.
My wife and I just delivered our first child there, and our experience was phenomenal! A breakdown of our stay: …
This hospital has definitely made marked improvements in recent years. My husband had a 10-day stay here back in July, spending time in the ER, general hospital and rehab. All were well staffed, took care of his needs and my own since I was …
GREAT medical facility and staff! They got me in and triaged quickly when I was having chest pain whilst wearing my heart monitor.
The nurses were funny, chatty, charming and knowledgeable. I had great …
The hospital was packed when I was brought in by ambulance, but the staff was very kind and accommodating. Once I was able to get a room upstairs, the nursing staff and especially the techs made sure my very need and desire was taken care …
My experience was good one. Only thing bad was a nurse was nor nice when taking my blood presser, then came in my room when I got my first chance to sleep and then she started taking bags out of each garbage can at 3am & very noisy. I was …
Completely disappointed. The ER here is all about running any and every test on you they can get away with just for the $$ and if you decline, you’re told you can leave AMA (which, BTW means insurance may not cover). Also, dirty – Once …
Doc was like a long lost friend that I found again. The nurses were informing me all along the way. I got into the ER rather quickly, and that was a nice surprise! Thank you for taking such good care of me, for being super curious to find out what was going on, and for giving final instructions that turned out to be very necessary.
From the time I came in, to the time I left, it was a wonderful experience. EVERYONE was warm, friendly and professional. I was treated with great respect and NOT like I was a number. They even treated my daughter well. The staff explained …
I had to visit the ER for a dog bite and ended up having to undergo surgery and staying overnight. Every doctor and nurse I interacted with was extremely nice, helpful and caring. You never want to end up in a hospital ER, but having …
The staff and personnel as always were welcoming and friendly, especially Casey (a familiar face) and Susie. The lady in the Gift Shop was wonderfully warm and helpful. The representative from Medtronic addressed our many questions and …
Gave me medication I am very allergic to even though it was on my allergies list..The day nurse was rude to both me and my visitors.
I had a very bad experience .
There was a stark difference in my care at Medical City McKinney hospital from other facilities. The staff was attentive, friendly, & efficient.
Given as busy as they were with patients in ER that night, their team of dedicated staff went above and beyond my expectations.
My experience was great, as always. Everyone was very polite, professional, and on time. Results back very fast. Thank you.
Staff were friendly efficient professional and through. Food was excellent so much better than expected. It is now my hospital of choice.
My procedure with Dr.Paddi was exceptional.The nurses were just awesome!!.I did not feel any pain or headaches.
I want the public to know that you are the best.I highly recommend you and may …
This hospital had atrocious staff years ago & seems it hasn’t changed. Rude, rude, RUDE bedside manners. Uncompassionate & Uncaring. Do they retaliate for negative reviews….guess we’ll see. Pfft.🥀🙏💖🌱 …
Wonderful care I got from wonderful staff from the minute I entered the building and the minute I left ,I got full attention, I really loved all the nurses, very kind and soft spoken …
Excellent staff all around for all shifts for my wife’s Labor and delivery and then post delivery. …
It appears that the reviews for the psych ward have been merged with the regular hospital, effectively obscuring all the negative reviews for the pavilion, as well as its average rating. I find this highly unethical.
The nursing staff was great. It was when it came to the doctors that communication completely broke down
I was having kidney stone pain and they gave me something in the ambulance that stopped the pain! Amazing. The entire visit went well. It’s a good hospital.
My care was excellent! I’ve had to be in the hospital several times and I always go to Medical City. The staff are so trained in their fields but also comforting.
A couple of items were removed from my plastic bag. 25 dollars and one bra/3 nurses great/others were nice but did not follow through with requests. /oversite of any food for the 1st day/l was on a reg diet/ they kept saying food trays were …
My experience with MCMcKinney, was incredible. Everything that could be done prior to my arrival, was… history, intake of meds, previous procedures, insurance, demographics…. Once in the pre-op/post-op outpatient surgery center… once again …
Whew if I could give ZERO stars I fully would. The entire staff is condescending and dismissive. If you need any emergency help go literally anywhere else. Unless you want to be sent home with Tylenol and then admitted to a different hospital because your issues were exacerbated due to negligence
I’ve had two of my beautiful daughters here going back for a third time to have my son I’m excited and can’t wait to have this experience again both of my experiences were awesome nurses were always very attentive and the stay was always comfortable
I received daily quick care considering the number of tests/ images that were taken. All of the nurses and the doctor were excellent and although I am still. on the road to recovery my stay for 1 1/2 days was as comfortable as possible considering the back and and hip pain I am suffering. Hope to have it solved in the next few days.
Check in was smooth and pleasant. Doctors as well as nurses and OR staff were extremely professional and engaging. A very satisfying experience.
Can’t say enough good things about Katie and Diana, the instructor and the helper of our 6 hours prepared childbirth class . I wasn’t sure what to expect because 6 hours is a long time, but she made it fun and engaging and 6 hours just flew by . We definitely learned a lot. It’s a free class and I highly recommend it.
I have been going to Solis Mammography for years and have been very pleased with their service and professionalism the entire time. Easy to schedule, wait is minimum, office and medical staff are very friendly, and it’s clean and organized.
Can’t say enough about the ERD staff and ICU staff. They prioritized me when I walked into the ED and sat for maybe 2 minutes at most before being called to be evaluated. I was admitted and spent 3 days in the ICU in DKA and with …
Is went in last Sunday evening. The nurse was excellent. The doctor however was a different story. He didn’t care that my blood pressure was over a 174 he didn’t care that I was shot winded after all that could just be emfazema or COPD. Not …
The staff at Solis Mammography at Medical City McKinney makes getting a mammogram as painless as possible. The staff is friendly, yet professional. I always have a great experience there.
Everyone who I interacted with seemed sincerely concerned with my care. They were also all very friendly. Excellent communication. and for an ER visit, the treatment was very timely.
The staff at Medical City McKinney was professional, prepared, and polite. From the entry reception to admitting to clinical, everyone was accommodating, helpful, and concerned. I place a great deal of trust on the staff at Medical City McKinney.
I really enjoyed my stay at BHU 1. Most of the staff was really nice to me. Claire is my favorite since she is really nice and calmed me down when I got upset. I also liked the games Tracey made us play. The food is okay, they need more …
I went In Tuesday morning at 7am to be induced my nurses were Laura and Jamie they were extremely sweet and very informative about everything they were doing I had my water refilled and was offered popsicles and juices to keep me …
My wife was there for 4 hours. Between phone conversations with nurses,paramedics, being on hold for 30 minutes in person talks about concerns (considering it was her second ER visit in 2 days) still waiting 30 minutes for the doctor but he …
The Emergency Room had excellent care and was prompt in working on my gall bladder problem. After that, the whole experience went downhill. I was admitted and moved to a room after my gallbladder was removed. It’s a very painful procedure. …
Excellent care! Staff were all compassionate and efficient! Very pleased with care.
I was there overnight after surgery. The staff did not follow instructions to get me up to walk twice a day. I had to request to walk. I connected to an IV and I was instructed to not get up without assistance therefore I could not get up …
First thing comes in my mind that’s regarding Doctor, nurses and staff are professional, friendly and very cooperatives.
Have knowledge and skills in their field …
The staff at Medical City
in McKinney went beyond the call of duty in every department. From the greeter at the front desk, admissions, …
My son was taken there because he was in pain with kidney stones. He told the nurse no IV on the hand but in his arm. They took 40 minutes to get the IV in him. Afterwards and still was in pain. Went into the hallway to look for a nurse and …
My visit at Medical City was so fast. Those nurses and others are so accommodating as always. My call that day was emergency. They tried to find a time for me. Thank you Medical City. I am ok now and feeling better.
My mother had her knee replacement done at this location. She was admitted into the hospital for two days. First two nights the entire staff was very helpful and attentive to my mother. The last night and the morning before discharge the …
I had a procedure there last week. Every person I came in contact with was so nice! My pre-op nurse was great to work with and helped me get ready and answered every question and my nurse the day of the procedure was amazing! She took the …
Had a great stay while recovering from my c-section. The nurses were attentive and wonderful and the overall process was easy from checking in to being discharged. The only thing that could of been better even though my nurses did it …
If I could give zero stars, I would. My husband only transferred here from Baylor because a orthopedic surgeon promised he would operate and do a hip replacement. The surgeon went back on his word only saying he would not do it and no …
This facility is the best!!! Caring, passionate and excellent in all its services. My husband and I felt safe, important and like family. They went out of their way to make us feel at home. The staff, nurses, therapists, doctors, and nutrición, everyone were friendly.
The Doctor who did my endoscopy never had the time yo come explain anything or answer my questions. Even nothing before procedure. She was just in a hurry to go somewhere. Dr Adams was her name. Unprofessional!!!!!
I went for a CT scan on my chest and even though I had to wait a little bit longer due to some emergency and trauma situations that came in, everyone from registration to radiology department was very friendly and reassuring. They …
Was taken in under emergency conditions, having lost consciousness briefly. The cause was heat exhaustion/dehydration.
I received very good and attentive care from the Ambulance crew, which was also …
The nurses and doctors were remarkable! I was kept up to date on what was going to happen, and was made extremely comfortable. After my procedure, the nurse made sure that I was out of pain which was awesome. I wasn’t rushed out of the …
Initial cardiologist appointment turned out to be a 6 day stay at Medical City McKinney hospital. In my 65 years I’ve never been in a hospital this long. What a delight to be treated with such loving care. Every single staff member I came …
I’m new to Texas and have not yet needed medical care. I cut my finger requiring 6 stitches late one afternoon. It was also the first time I have used a new health care provider insurance system. …
The staff was wonderful and I had a totally positive experience having my hip replacement surgery done there!
Overall BEST hospital for L&D. I’ve had both of my children here and each time I felt at home. I’m 20, so I’m still very young & the birthing process is scary to me. Staff remembered me like I was family, which made me feel very …
The ER was excellent in taking care of my husband. He had surgery in the morning with a stay of 2 1/2 days with excellent care.
Very poor communications and was mislead by social worker Olivia as she sent her to a wrong facility for further treatment. Would never recommend the Behavioral health to anyone.
First time I have been to ER at this hospital.
I was given a CT scan immediately when I arrived at ER in ambulance. I should have taken something for pain in ambulance when offered because I had to wait a long time in pain to get anything for pain In ER.
Best care I’ve ever gotten having a baby my 4th baby and last time to have a baby I wish I had all my babies here top notch nurses and dr brock pierce is the absolute best they helped me the most as I went all natural and had complications but still treated me good through all my screaming and pain
The experience at Medical City McKinney was very warm, with professionalism that is unparalleled. I felt loved and cared for. Keep up the good job.
Was in alot of pain with a Perianal Abcess. The hospital folks sent me home. I was in so much pain I checked myself into Presbyterian of Allen and they did a cat scan and did surgery on me immediately.
I want to express my deep thanks and gratitude for the excellent and kind receiving me at the ER and the professional treatment I received during and after admitting me to the hospital where I stayed for more than one week and I was …
I had the worst experience here. Not only was I not offered a gown or bath after being their almost 3 days, the doctor comes in and doesnt verify my identity before she diagnosed me with something I didnt have and then admits she confused me with someone else. I would not recommend this place to anyone!
Was here yesterday for an day surgery procedure and the staff was amazing, kind and made me feel at ease. Especially Ruby in that department she was such a sweetheart she went above and beyond ❤️
It was my worst ever ER visit. The treatment is totally done by the nurses and you dont get to see a doctor. We go to a ER when we think we are in emergency health condition but its not an emergency for them. They dont understand your …
I was taken care of in a quick professional mammer. All staff exceeded my expectations. My only negative comment is minor when compared to the importance of my incident. I would like to receive my test results in the US mail.
The nurses and doctors were outstanding. They made me feel so comfortable during a difficult time.Kudos to the staff for a great job.
Everyone was very nice and professional. My surgery experience was excellent! Loved my nurse Pam.
Fairly quick procedures. Everyone was very competent and very friendly. Enjoyed it as much as you can enjoy any hospital visit. Highly recommended.
We just had our 3rd child and the 2nd one to be delivered at MCM. Both experiences were wonderful, excellent nurses for me and baby!! Thank you for everything!
I had no issues at Medical City McKinney Hospital. The care I received after my surgery was awesome! The nurses and care staff attended all my needs and then some!
everyone was great. i had one issue only. the kitchen brought me bacon when i told them i do not eat any port bacon or anything from pig. due to religion. had to send a dish back and skipped a meal
I went in there and waited for 2 hours and get a ct scan for my dysphagia and i was charged for “critical level ER” I literally just sit there and chill by myself for 2 hours. Spoke to doctor for less than 20 seconds. Just be prepared to be …
The emergency room is not very pleasant. The staff has even said anytime you come here you will need to plan on staying here for atleast 4 hours. Their beds are uncomfortable and the chair that the visitor is sitting in is just a really …
The care I received was great. The techs were very caring and thoughtful. My only negative is the procedure was running an hour behind and no one let me know that.
Friendly staff, clean, calm, beautiful environment (art work on walls and little couches seats with separate areas) definitely want to return and would recommend to others. This was my dad’s FIRST appointment. It was at 2:30. He was seen at …
Well I went there for two chief complaints and my second complaint got ignored and it’s getting worse so if I wanna get it checked out I have to go pay another hospital bill to go get that looked at even though I stated it was a big …
Fell while I was running on New Year’s Eve morning. My wrist was sore so I went to the ER. Everyone that helped me (nurses, patient care techs, radiology techs, doctors, EMTs, etc)were very friendly and professional. Turns out I …
EMR staff were wonderful. Front desk got us in quickly as we were concerned that the shock of a relative’s death was overwhelming and my wife was experiencing pain in both arms and a loss of feeling. Turned out to be just breathing …
I have been here a couple times. I was admitted the first time right before Christmas. There was a PA who was determined to find out why I was having severe vision issues. She ordered many tests chasing my vision and trying to find the …
My brother was in MCM for side effects of dialysis. While there he called me and told me that he needed to go to the bathroom and that he had been calling for the nurse for over an hour. He was a fall risk. I told him that I would come as …
I came to the E.R and I was pleasantly surprised as to how quickly I was seen. My experience was great. My nurse Isaac was very informative, professional and quite pleasant. My CT scan tech was also professional, he answered every question …
Quick and attentive, friendly ajd helpful staff at every interaction. Would have been 5 stars but didn’t receive adequate (verbal) aftercare instructions and had to request twice for my stitched wound to be wrapped/covered before I left.
As Dr. Adams finished my colonoscopy, she patted my leg and assured me if I had any questions to call her, and she’d be happy to answer them. So……..
I did have a question about what factors determine a health assessment of “III”? …
My experience with the behavioral health unit was terrible. While at this facility I experienced patients neglect several times. The unit I was in was severely understaffed to handle the amount of patients they had to attended. Nurses were …
Solis Mammography at Medical City Mckinnney was great than my previous Solis locations in Frisco. The staff was really knowledgeable and made it much tolerable than my previous experiences. I would choose them every year for screening.
PCU staff took amazing care of me during my 4.5 day stay. I can’t say enough amazing things about this group of people! The RNs. The techs. The specialists in respiratory and cardiology. The leads and managers. The cath lab. The ER staff. Everyone. I love this hospital!
10/10 Experience Had Today!
My apologies in advance if I misspelled any names , I forgot to ask for …
Had to have a last minute emergency day surgery and the admissions team was very good about keeping me updated and working with my doctor to get the paperwork ready. All of the nurses that dealt with me were so nice and amazing.
Worst front staff I have ever seen, staff has no clue, they are incompetent clueless and lack communication among them when it comes to patient’s inquiry, yet they seem real happy chatting with each other about non work related topics, when …
Staff were so helpful and kind from the time we arrived until left. Finance team was super easy to work with. Took a lot the anxiety out of having to get a surgery.
My mother came in on Thursday afternoon with acute stomach pain, and we were so pleased with how quickly she was taken to the back and tests were immediately ran. The hangup began when they gave her CT results with no resolution, and they …
The staff was very courteous and quick to make sure I was comfortable. My short stay there was a pleasant one. I would recommend McKinney Medical City to anyone I know looking for a hospital they can be comfortable with.
Medicine is big serious business. We all should realize that, but it shouldn’t mean as patients we can’t have compassionate personal care I’ve had three procedures all of the same nature performed at Medical City McKinney and all of them have exceeded our expectations. Thanks for all you did to make a bad situation better.
From walking in the door to walking out the door we were treated with the utmost respect. ALL the staff were exceptionally competent, friendly, and willing to listen to my concerns. They made me want to do my best so I could recover quickly.
I just can’t be thankful enough with everyone at Medical City McKinney. My wife just had our third baby at this hospital. They have the nicest and most professional nurses I have ever met. Thank you!
I was ambulanced to this facility following a bike accident Sep 26, 2022. I had the finest experience, beginning with the ER where nurse Caleb ensured that I had the best experience in any ER I have ever been to in my entire life. He kept …
I can’t say enough about this hospital and the staff. I had a truly top notch experience when my daughter arrived four weeks early. It was a scary and unnerving time but the compassion and professionalism of the nurses and doctors made it …
I had a baby here recently and my experience was wonderful. Dr. Luciani and his team were phenomenal as well as the anesthesia miracle workers!! I had a c-section so I can’t provide feedback about L&D but the postpartum care I received …
Very impressed with the newborn screening ease and staff. Dorothy was amazing and made me feel at ease with a newborn she was the phlebotomist and the check in lady at the register was so kind I cant recall her name and I loved the technology and ease of signing on tablets and doing consents.
I had to have a minor surgery and I have to say this is by far the best experience I’ve had in a hospital . The ER nurses and doctors were awesome . Med Surg was very accommodating, compassionate and attentive. I would definitely come back if I needed anything . Thank you so much ! ❤️
Just delivered my son on Christmas Eve. I’m so glad that I have chosen Medical City in McKinney as my hospital, the staffs and nurses were super friendly, they made our stay very enjoyable. We were greeted with love from each and everyone. They also took really good care of son as well as my husband which we’re all grateful.
I was so honored to have been sent to this facilities. I have no complaints at all Everyone of the staff was excellent in taking care of me. I was so glad I had Dr. Mitchell to take care of me. All went well & I am on the way to …
My visit for a lab testing procedure was very well attended. I was greeted promptly and given a verbal synopsis of the procedure. Then the staff members who helped me were introduced. All were very friendly and kind. I highly recommend Medical City McKinney.
We had a great experience for the most part. Bradley, Idy, Ron, Kelsey, and Efron we’re great! We did have a nurse that left my husband hanging off the side of the bed for over an hour after just having open heart surgery but I took care of that quickly.
Staff worked extremely hard for all the patients but only visited with the psychiatrist for maybe 5 minutes Monday through Friday and no one on the weekend. Just sat watching TV and doing word search. I also was injured by an aide who …
SO I am giving 3 stars for the fact that they did save my life. The nurses were top of the line. only saw the doctor once. …
My fully insured daughter was admitted the afternoon of 12/1 thru the ER for heart related issues and placed into a room within the Clinical Decision Unit. She was told she’d have to stay overnight. The room has no bathroom facilities and …
Took my son there last Wednesday for what they called “pneumonia” when I brought him in for strep. They didn’t test him for anything else & did a chest X-ray, later to be told they couldn’t read it properly in children. They couldn’t get us …
I have been to this twice before and I requested to come here this time when I fell.. I have only good things to say about Medical City McKinney. The doctors, the nurses, the patient care techs, the PT and OT people are great. Everyone …
Im praying for my mom because she was the patient. The staff here is incredible. They are soo friendly and don’t make you feel like a bother. They took such great care of my mom during her two day stay. I highly recommend this hospital😊 …
My hip replacement surgery at Medical City McKinney was my first surgery since my tonsils were removed at 6, my first hospitalization since having a baby 35 years ago; so, I was full of anxiety. From my first conversation with Dr. Toulson …
I had a PD catheter put in and was afraid. The day nurse and overnight staff were amazing. I even got to see a housekeeper almost pass out in the hallway and watched as all the blue uniforms swooped on to help. Everyone was so helpful in …
For 6 days this staff morning through night were incredible. Nurses, patient techs, nutrition, not one bad word can be spoken about any of them. Amazing, loving, best bed side manner, highest level of care provided.
My wife and I were very surprised at the care and attention we received while I was undergoing knee replacement surgery at Medical City Mckinney. The quality of care has drastically changed for the better from what it was years ago! Don’t hesitate to use this facility it’s top notch!
Brought my daughter in law in a week ago in labor her water had broken and contractions minutes apart. Front staff and nurses were helpful but on call doctor chose to let her labor 9+hours knowing she was a c-section. Baby was distressed …
I cannot say enough wonderful things about Medical City-McKinney Hospital
and it’s entire staff and care givers. Every single individual I interacted with treated me like I was the most important person they knew. Superb care from everyone and every department in the hospital. I highly recommend this hospital.
If this was the Quest Lab in the Medical City McKinney, it went great. If this is for my (2) hospital stays in June, 2022, that also gives a (5) star rating on Everything. I couldn’t have been taken care of any better. I have told numerous people how wonderful they were.
Everything at Medical City was great (five stars). However, in the preregistration I did at their request asked for a credit card which was not to be charged. My CC provider fortunately declined two attempted charges. It was a hassel to get …
Honestly the nicest visit to the ER in my life probably. The only person who had an attitude was the front desk girl. She kept asking for my personal info so loud when I was trying to keep it quiet and confidential. And I tried handing her …
This is my second visit to this fine hospital this year for completely different procedures. The staff from start to finish have been exemplary. Thanks to all of the nurses and staff for making things so good for their patients.
I would have to say this was the best medical care I have received as a Veteran. The staff at the emergency room took great care of me. They had me into surgery within the time frame that most hospitals would have you sitting in the waiting room. We will be utilizing Medical City McKinney for all of our medical needs!
I had a 3 phase bone scan on 1/21/23. Everyone was very attentive & explained everything about the procedure.
When I arrived late because I went to the wrong location, I was greeted by the …
Has to be one of the Best Hospitals in Collin County! I went here for flu treatment i only had to stay for one night because they nurse me back, help me beat the Flu! All the Nurses and Doctors were Amazing!! Great Hospital if you’re sick and want the best treatment go here you will not regret it!!
My experience at Medical City McKinney was SECOND TO NONE. ER staff was so very caring and compassionate and answered any questions or concerns I had.
I stayed in hospital a few days for a procedure, and the nursing staff, …
Overall the experience was good. There were a few mixups which were addressed in a timely manner.
Nursing care in some cases was excellent, in some cases adequate. Support …
On Christmas Day I went through the Medical City Emergency Room in McKinney for treatment. The staff and process in admitting was handled efficiently and wait to see Emergency staff was minimal. …
The nurses, doctors and in person staff were all fantastic. They just need to work on communication from the higher ups standpoint because we kept getting conflicting reports on when they would discharge my baby and they kept trying to make …
The service in labor and delivery, then later in postpartum delivery was exceptional! The nurses and all stuff were really kind, knowledgeable and helpful! The NICU nurses did a good job looking after my little girl, they kept us updated on …
If you do not have an early morning appointment, the wait is usually 45 or more minutes. I do not understand why doctors cannot schedule their appointments. I am now making it my practice to leave after waiting 45 minutes. Learn how to …
Had my gall bladder removed and I was impressed by the entire experience from the ER check in to the nurses to the doctors. Everything went perfectly even though the doctor said it took him an hour to get thru the scar tissue from previous operations. Thank you for the quality of the service you provide.
Experience was an inpatient
Total knee replacement with a one night stay. I gave everybody the greatest credit because from start to finish every person I dealt with was both efficient and …
I went to McKinney Medical City Hospital for small bowel obstruction. I was in a lot of pain and I was terrified of the thought of surgery. The doctors and nurses were extremely professional and knew what had to be done. They explained …
So many EDs just provide ‘bottom of the barrel care, but my visit to Med City McKinney was amazing. The nurses and paramedics were great. They got an IV without any issue (on me that’s like an act of God). The doctor was compassionate and …
I had the best birthing experience at Medical City McKinney! From the moment I stepped foot into the labour and delivery ward to the moment I left the postpartum unit the nurses were simply amazing! I’ll like to say a huge thank you to my …
This hospital has the best care out of all the hospitals I’ve been to. The nurses come by and check on the patients often and they answer the call button right away – and that doesn’t happen in all hospitals. The staff really cares about …
Very good experience! Staff in reception area, especially Lucas, are all friendly, helpful & professional. Nurses & staff were wonderful. Explained everything going on & the importance of your comfort & privacy. Martin, Maggie, Beth & Matt …
I was very impressed with the quality, caring care I received. It was my first trip to an emergency room in McKinney. I was impressed with Clay the nurse that took care of me. The radiology staff, the way I was informed of what they would …
I’ve visited this Location several times over the years. This is a Gold Standard, Class A+ Best Patient Care Ever!!! It’s Clean, Safe, Caring, Plenty of room in waiting area and to change clothes. Nice Cloth outfit, not the cheap plastic …
My young adult son recently had an overnight stay in the Critical Decision Unit. The overnight staff were amazing and very responsive. The daytime staff not so much. I know they were much busier but the lack of communication between my son …
The nurses and doctor were REALLY great. I’ve never been in and out of an ER that fast in my life. Being up at 3am was a lot to deal with, but they made the process and transition out absolutely seamless. I greatly appreciated the team that morning.
Top notch professionalism in every way. Excellent bedside manner and level of care given from all my nurses, techs, doctors from the minute I entered the ER and throughout my admittance until I was discharged. …
I have nothing but good things to say about the staff and caregivers at Medical City McKinney. They were caring, efficient with tests and diligent with helpful follow up calls (Dana Nurse navigator deserves 10 stars) as well. …
It was a great experience. The nurses were wonderful and caring. The postpartum nurses were awesome. The nurses from labor and delivery were very helpful and caring through the process. The nursery nurses were so loving in taking baby for a few hours while I rest and they cared for her so well. It was really a wonderful experience.
The entire staff at Medical City of McKinney was and always has been very helpful and kind as well as I think that this hospital is one of the top heart centers in the area. I have been admitted 4 times over the last 12 years and each time …
I was admitted by ambulance from Legacy ER. I had an emergency procedure done the same night and remained in the hospital for 5 days. The ER staff, doctors, technicians and nurses were great. I had several different nurses, technicians and …
From the main entrance to after my out of patient procedure the nurses, doctors and staff were very attentive, professional, and treated me warmly like family. They reassured me from my fear and walked me through every step of the process. …
I can’t say enough great things about The medical center of McKinney. The emergency staff was fast, friendly and very attentive to my father in law. Once transferred to a room, we received the same high level of care from the floor staff. …
Overall, I enjoyed the care I received for me and my newborn. Most of the nurses and techs were wonderful! The food service department did an outstanding job with my meals as well. I did have a few issues upon discharge but most of them were cleared up by the time I left.
You guys were amazing! Took care of me right away, were very patient and compassionate with me. You walked me through what you were doing, made me comfortable. All of the staff! I can not say enough about how wonderful you guys are. I am …