The Medical City Healthcare system is proud to offer advanced, high-quality healthcare services to our communities all over the North Texas region. See more
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3901 W 15th St, Plano, TX 75075
I’m very grateful for everyone at Medical City Plano. Dr. Elizabeth Coronado removed a very large fibroid last week and I am recovering well. Every team member and nurse I interacted with was professional yet warm. I highly recommend this facility.
Recently experienced my second Cardio Stress Test. (First one was elsewhere and was a horrible experience!) Janet at Medical
City Plano has outstanding skills and a warm caring personality. …
I have been hospitalized at MCP twice for spine surgery. Both times the doctors and all staff could not have been more kind and attentive. Each one there goes that extra mile to ensure patient care and comfort! Thanks so much to EVERYONE!
Most of the staff was nice but other than that this is not a facility that I would recommend. I spent 13 hours being brought in and out of triage and waiting rooms. I was told I needed to be admitted for treatment and tests but never got a …
I want to thank all the nurses and the staff at Medical city of Plano for their friendliness, the care they gave me and especially for their compassion in my treatment to get better. Always their kindness and compassion was fore front in …
I had a very pleasant experience at the Medical City of Plano. The staff were exceptionally efficient and polite. I would specially like to mention Yanni, the lady at the ER Registration. She is great; very good at her job, polite and …
I had surgery in Bldg C, which apparently is fairly new. The staff, the facilities, the equipment, the care was first rate. Everything seems to be designed to be efficient and patient focused. I feel fortunate the my surgeon used Medical City Plano for his patients.
Excellent care from nursing and medical staff! Only one comment: Discharge planner didnt spend any time with me explaining options on her next steps (inpatient rehab vs nursing home vs?). Under what conditions will Medicare pay (or not …
Labor can be such a scary thing but when I went in to labor at medical in Plano 11-06-22 and as soon as they took me to labor and delivery all the nurses , assistant and Dr were amazing !!!! From begging to end ! And Dr Walsh was very …
The pre-op and post-op nurses were wonderful. (I can only assume the operating staff were great as well.) I felt cared for by each team member. The nursing team was efficient and kind, working together to ease and comfort me both before and …
Medical City of Plano took care of my brothers gallbladder issues without any issues. Surgeons, physicians, nurses, technicians, admin staff were always professional, approachable, super nice and on top of things. Thank you so much. We really appreciate it 🙏 …
Everything was great. Not being familiar with a new facility was a bit of a burden. Once I arrived for surgery registration warmed me up and from there all the way to discharge was a smooth transition. My doctor, Dr. Heffernan and his OR …
Medical City of Plano L&D department team, along with their Postpartum department team are PHENOMENAL!!!
I recently delivered my first boy there, and received the best care 🥹. Words can …
Every single person was fantastic during my visit for a c-section. They all made me feel so comfortable, answered my endless questions, and made sure me and my daughter were very well taken care of. Could not have asked for a better visit.
A little hard to find, parking is limited but they offer “Valet” parking for FREE! The office was clean and I was addressed as soon as I walked up to the window. Super friendly staff. Staff made me feel like a person not just a patient. Absolutely a beautiful place and super friendly.
I just have to say Medical City Plano Level A 3rd floor has the absolute best crew on that floor. I was there a week with my dad and they treated him so well. I’ve not seen a hospital where everyone you came in contact with was absolutely …
I had an early morning surgery scheduled. The check-in was prompt, the nurses were so nice and explained everything so thoroughly. All of the staff I encountered were so professional and friendly. Overall, it was a great experience!
I went to the Emergency room in Plano. Everybody was extremely nice and professional. From the lady at the check-in desk to the doctor I spoke with before I left everybody was just great! They treated me like a person and not just another person coming in bothering them. It was a pleasant experience.
My father was diagnosed with stage 4 liver disease last year. This facility and its doctors, nurses and staff have been a blessing. Everyone is always smiling and professional. They know what they are doing and always want to help. We spend …
One of the best hospitals I’ve ever been in. Compassionate nurses doctors and surgeons. Attentive to all your needs. Quick to respond to all your medical needs. Nurses go out of their way to make your stay as pleasant and as less stressfully as humanly possible. FIVE STARS
I brought my wife into your ER in a state of extreme pain, feeling freezing, running a high temp, and generally suffering greatly. Your ER people acted very quickly to help her and helped throughout the night. They could NOT have been …
I loved my experience. The staff made me feel so comfortable and they answered all my questions and helped me when I needed it. I am so glad I had great doctors and great care team during my pregnancy I would definitely go back for medical needs or another pregnancy.
Received excellent care after a stroke. Nurse Jennifer and Patient Tech Allen were particularly outstanding. Both very attentive, kind, helpful with good sense of humor. When Allen wasn’t assigned to my area he still checked on me regularly. Thank you so much everyone!
The emergency department is HORRIBLE! There are a number of things that could be improved there to make the patients more comfortable. We were transferred from another hospital by ambulance only to sit out in the waiting room for 10 hours …
I went in at 29 weeks pregnant experiencing severe back pain, fever, fatigue, nausea and chills. Right away, from the ER to the Labor & Delivery team, everyone made me feel like I was going to overcome what was a really bad kidney …
The start of my visit was very pleasant. I appreciated the attention I received, the detailed explanation of what was happening at each encounter and the empathy. My experience toward the end wasn’t as smooth. Due to the system going down I …
The emergency room at Medical City Plano is absolutely AWFUL!! If you are in any kind of pain, I suggest you go anywhere else. The girl at the reception desk was incredibly rude & uncaring. On the day I took my 79 year old mother in, the …
I felt my mom had good care. Had some trouble finding nurses station as some seemed to be closed. Nurses were extremely kind. Didn’t talk much to respite care because I was researching best place to hospice my mom. I found the perfect place for her final days. Recommend Faith Presbyterian 🙏 …
I was very pleased with my 3 day stay at the hospital. The doctors, nurses, and technicians were very professional, knowledgeable, and kind. They were very good about explaining all procedures to me. They answered all of my questions. Food service was very polite and quick. It was a pleasant experience.
The nursing staff on the fifth floor A was phenomenal. I spent almost a week with COVID. The staff was amazing. However the Drs acted that did come on really acted like they did not have time to answer my questions. And released me with no …
This was my first time for a labor experience here (I’m from CA) and I put full trust I’d be taken care of and it was beyond expectations. I was induced and had the most amazing nurses, (one in specific her name is Somer, you are …
Best hospital ever! I always receive the best quality care at Medical City Plano. I recently gave birth to my second child there and couldn’t be more pleased with the nurses, doctors, and staff. Everyone was so kind and professional. I am ready for baby #3 just so I can receive that quality care again!
From the administration to the nurses I was in great care the entire time. A very nice, clean facility. My doctors were amazing and got my fixed up. My day nurse, Laura, and my night nurse, Taylor, providing the best care. Both friendly and helpful.
I required care at the Wound Center and could not be more pleased with the experience. Pleasant and efficient reception check in. Friendly staff. Less than 5 minute wait. Best of all, medical staff was friendly and set me up for a quick …
I entered through the ER for an infection in my foot and from the moment I was there, until the time I exited the hospital 9 days later, I was treated with compassion and understanding. The doctors, nurses and techs explained everything …
Everyone was so nice and friendly. My only complaint is when I tell everyone not to draw blood on top of my hands because the blow. I explain to everyone but they don’t listen. I even had a visitor in my room when they came to draw blood. …
From the administration to the nurses I was in great care the entire time. A very nice, clean facility. My doctors were amazing and got my Delivery easy. My day nurse and my night nurse, providing the best care. Both friendly and …
My visit was good from start to finish. The team that prepped me helped me get over the jitters before surgery. They were very encouraging. The team of nurses that took care of me after surgery were awesome. Thank you Lexi and the nurses …
Everything about the MRI was excellent. The reception area had the details ready and the normal electronic pad to update information as needed. The MRI assistant was very calming and professional. She even remembered me (with my mask …
I had outpatient surgery at Medical City Plano yesterday and could not have had a better experience. EVERYONE we encountered was so so great and I could tell that patient experience and care is a top priority for this hospital. Special …