medical supply superstore has been a trusted local source and medical supply in Durham for more than See more
Read More| Friday | 9a.m. to 6p.m. |
| Saturday | 10a.m. to 5p.m. |
| Sunday | 12 to 5p.m. |
| Monday | 9a.m. to 6p.m. |
| Tuesday | 9a.m. to 6p.m. |
| Wednesday | 9a.m. to 6p.m. |
| Thursday | 9a.m. to 6p.m. |
3300 Guess Rd, Durham, NC 27705
Motorized scooters
Staff very helpful
Great Customer Service & very friendly
Looking for finger splint, they were dirty appeared to be used.
No one would answer the phone (reverted to call box which was full) tried multiple times…very discouraging.
Efficient. Well stocked. Very nice and helpful people.
Needed masks and staff were extremely helpful!
Multiple attempts, visits, phone calls (which they never returned). I went elsewhere.
open sundays from 12-till 5…..Lou you are out of your mind ….you must went to the wrong place …great people and great service ……….
Had to call twice to get someone to pick up the phone. The woman who finally answered hung up on me as I was asking if they carried a type of product.
After I broke my ankle I was able to rent a wheelchair for the weekend to go to NY.
Brought bed rail and product didn’t have all parts ,.then I got another bed rail and it was missing parts .they sale returns and don’t check their products.
They’ve always been quite helpful when I’ve been there.
Brenda was very helpful and patient with my mother as she selected a lift chair and a walker.
Rude!! Blamed customer for faulty product and is refusing an exchange or to give refund. Manager claims that this is not his problem and the staff plays into his theatrics as well.
Extremely friendly and knowledgeable staff, a very well-stocked first aid area, and when I couldn’t locate something they are able to quickly point me in the right direction highly recommend!
If I could give less than one I would. WARNING do not buy used equipment from this place Chris is the repair guy and he is less than intelligent, rude, and completely incompetent. Your loved one will be injured
Employee told me to come in and they would buy used merchandise. Manger changed the story and paid pennies for what it was worth new. Another employee added insult to injury by saying “you bought this for just a foot injury. You could have rented it”. This place is a ripoff!!!! And insulting!!!
I could not have had a better experience. We rented a lift chair and had the chair delivered the very next day. The staff that delivered the chair were extremely helpful and very pleasant. The scheduled pickup was just as easy!!
These people are price gouging face masks 5 for 25 dollars. These are the basic paper, non n95 masks. I asked the lady if this was regular price and she stammered – “well we’ve never worked with this distributor before” …
I just called the Medical Supply Superstore and spoke with Heather about a medical product that I was searching for. She was extremely helpful and even called me back to discuss the product further. I will definitely be using this store for …
This is the worst I’ve seen yet in price gouging. It is hard to find lysol and they have a ton. I started to get a bottle, and what 16.95 is the price they had for one bottle of lysol. Crazy, I was like what 16.95 for a bottle of lysol. …
This place is great! I needed a knee compression sleeve and the staff sat with me and helped the right one and the right size. I can’t recommend them too highly!
I went in to find a supportive neck pillow to use in my car. They were very helpful. They also let me take the pillow out to my car to try before purchase. I will definitely go back.
Vinyl covering shredded at the head of an expensive power recliner. Owner promised to repair at cost, then would never return calls for actual repair. Lots of promises but no actual service. When does vinyl shred anyway? How a company deals with problems is an important measure of a store’s quality. Medical Supply Superstore failed.
Several years ago I suffered a badly sprained ankle. Upon the recommendation of a friend from church, my wife drove me to the store in search of a compression stocking. After a bit of a wait, a staff member came to the car to measure me for the best fit and showed us how to put on the stocking (not a trivial task).
Since my 94 year old Mom had a stroke a couple of years ago, Chris and the entire staff (yes, EVERY single person there in every role!) have become my Go To Team for troubleshooting my Mom’s needs. They’re not just stocking and selling the …
As a new, full-time caregiver for elderly parents, I’ve come to appreciate the helpful and friendly staff at Medical Supply Superstore. …
The people working there were very irritable. When we walked in both ladies were on there phone and there were no customers. The lady said “Good Jesus” and was huffing and puffing when she had to do 5 minutes of insurance work. Literally it …
My mother (age 92) needed a new walker. The help we got from Heather was superb. She is knowledgeable and patient. Even had a tape measure in her pocket and was able to help my mother find the right size, right height and right price for …
They can be helpful if you are patient and keep asking. Brenda is very knowledgeable but the rest is hit or miss. I HATE the parking lot because it is always a miracle that I don’t trip on the bumpy pavement. That alone gives it a minus …
My mother wanted to go here to get a Prosthetics appointment and the lady she spoke with was just rude to her. The bad part we had waited for them to take her insurance and they called Friday to say they now accepted it. So, she called and …
The Medical Supply Superstore has always had what I needed. When I was burned, they helped my Mama to get what she needed.
Always friendly, professional, and knowledgeable about their products and if …
First time I went to this place today. I looked up the name on the Google search. I was extremely satisfied and gratified that the store turned out to be much more than I expected. The entrance looks really small but once you are inside it …
We stopped here on way home from orthopedics department at Duke to get a couple of items recommended by the doctor. The saleswoman couldn’t have been nicer, more helpful or more knowledgeable!! Walking is hard for me so we especially …