Medical West is a full service hospital that offers emergency care, rehabilitation, medical imaging, orthopedics, women’s services and more. We are an affiliate of the UAB Health System.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
995 9th Ave SW, Bessemer, AL 35022
(Translated by Google) excellent
(Original)
Exelente
So I’m adding to my last post. I asked several nurses to turn up my mother and make sure she was fed. They used lame excuses and said they were not required to have to constantly turn her or feed her. Well yeah you do. You do what you’re …
I spent a few days here with a bout of pancreatitis. While there, I had rooms on 3rd Floor, ICU, ER, and had CT, ECHO and assorted others. I was truly blown away at how kind and responsive everyone was. Unlike some places, where you have to …
Staff is Awesome!!!!!!
Pretty fast too
Good treatment and fast
very kind staff to my husband
Bad every time
Always very friendly doctors and nurses
Took forever for them to get me a band-aid
Phone is busy cant get through very rude
Thank you for the excellent service and support you provided.
Not very much
Slow af. Enough said, and i could probably do a better job without a degree
Very nasty bathroom need to be clean
I work here. Love my job! G.I. rocks!
Run as fast as you can bad hospital go to any hospital but there.
Terrible staff all of them. If you want to be treated like a human being don’t go there.
Very convenient outpatient radiology with great staff and equipment
Night guard on Friday night was extremely rude and treated me on January 18 just because I accidentally walk in the wrong restroom
Staff was very professional and took great care of me.
Worst hospital ER ever. They treat every patient that comes through the ER like addicts.
Horrible hospital. Rude staff . Filthy environment. Doctors do not listen or check really . This place should be shut down .
The best Hospital I’ve been to in years. Everyone was just awesome.
Terrible place. Charges 5 times more than anywhere else without explaining charges. I never would have let them do anything if I had known they would charge that amount.
They killed my mom on the ventilator. Refuses to give her ivermectin.
Slow, substandard service thru out the facility. I suggest taking the time and going else where. Get treated better and better treatment. …
That place sucks! I couldn’t breath in the tx room it was to hot. I’m suffering with pneumonia and some kind of crazy black nurce ie lady tried to fight me for my chairwoman stated
Employee brought the wrong medication to the room, discharge patient whom I had to take directly to uab hospital because they didn’t have medical knowledge enough to diagnose her, uab should take their name from this medical west hospital
Be aware that they use ER staff that does not accept Blue Cross Blue Shield even though it shows in network.
If you can help it… DON’T GO HERE. Especially if you’re from out of town. Their billing is out of the 80s and doesn’t allow for any way to just pay it online and you can only call during 8-5 business hours during which you’ll have to sit on hold for 10 minutes before even getting to someone.
This is the worst er I have ever seen. It is obvious you not dealing with the top brass of Dr’s. The nurse I had was the worst. I will never set foot in this joke of an er.
2 visits so far. Both outstanding. Very knowledgeable and compassionate staff. Efficient, thorough. Very short waiting times. 😊 …
I’m highly upset with uab medical west because my boyfriend has had a iv tube in his arm ever since Monday afternoon when he was diagnosed with type two diabetes and they done nothing to take care of him and his doctor never came by his …
I have sickle cell an this hospital told me they dont take sickle cell patients so im sick i decided to come here because i can’t make it to my normal hospital cause of the pain and the service suck very very very slow they gave me a norco for pain an im like really 😒 i normally get iv medicine. So NEVER GO TO THIS HOSPITAL.👎👎👎💩💩 …
THIS HOSPITAL IS DISGUSTING. MY BROTHER’S GIRLFRIEND HAD HER BABY HERE AND IT WAS TERRIBLE. YOU HAVE TO PAY FOR YOUR FOOD! THE DOCTOR THAT DELIVERED HER WAS EXTREMELY RUDE. IT TOOK THEM HOURS TO CHANGE HER BLOODY SHEETS FROM WHEN SHE HAD THE BABY. WORST OF ALL THEY DO NOT PROVIDE SOCKS FOR THE BABY… THIS HOSPITAL IS A JOKE!!
They decide when their patients are in pain, and send them home the second they decide there has been improvement
Great team at Medical West, all around. The facility upgrades are extremely impressive, and their wide scope of services is of great benefit to the West Jefferson County community.
Very frustrating experience
Start with ER and 2 patients in same little area without door to room and outside automatic doors within 2 feet of bed opening every time someone walked by and …
Recently visited the ER at MedWest. Was very happy with the whole experience from check in to check out. Staff was very friendly and I was treated in a very timely manner. By far the best experience I could have asked for.
I got a shot, fantastic service. Absolutely phenomenal ❤️❤️❤️❣️❤️❣️ best place ever, you should DEFINITELY stop by for a visit. But not for AN EMERGENCY LOL 😂😝😜 Will be going tomorrow around noon so maybe I’ll see you there! Lmao I’m famous now yes …
I absolutely love the staff at UAB west. They were so kind and caring and I cant thank them enough for taking care of me after my surgery.
I wish I could upload a picture!!! I just took a pic of BLOOD DROPLETS on the floor and chair in one of the rooms . PCTs seem uninterested. Nobody smiles or is even inviting . I feel like my condition is there burden – never come here for anything serious . VERY LAST RESORT.
Well PCP y’all can keep. I know it was you that tried to run me off Bessemer Super Highway but You good. God Bless You
Dr. Fuller is a joke. Several visits and all trash. He’s rude and disrespectful and very unprofessional. He doesn’t know what he’s doing, I would suggest literally anywhere else and any other doctor.
Only because I can’t do 0 stars.
My mom had an appointment for ultrasound at 11am it’s currently 1pm and they haven’t taken her back yet. I’ve had ultrasounds for transplant that didn’t take this long.
Received stellar service at the ER from Dr. David M. Fuller, M.D., and ER Nurse Jason and other staff. Courtesies extended far beyond what I’d experienced in other facilities.
Came into the Er receptionist was very nice and Ashlie and Amanda were so great at taking care of me you ladies Rock blessings to you both and everyone ❤️❤️❤️❤️❤️❤️
All healthcare staff was very polite, well wishing and accommodating during my stay. Overall, great experience and healthcare received.
I had to visit the ER at UAB West this week for a dislocated elbow. Amazing, caring and professional staff. Dr. Patterson is top notch. Thank you for believing in excellence!
I love Dr. Richard Stephen the best OBGYN at Uab M West. I wouldn’t trade him for the world I given him more then a 5 star.. He is the most loving and caring person who listing and understand you no matter what I love him… keep up the Good Job
Went to the cafeteria & while on the way some of the UAB staff (in scrubs) were taking up the entire hall way, bumping into me & not one person said “excuse me”. Get into the cafeteria and no protective shields between the cashier and …
Don’t carry life sustaining medicine because of cost. This is the only hospital in the Bessemer area. I will now drive 30 minutes out of my way to get the care I need. Awful experience. The hospital administration would not come and …
Worst hospital I’ve ever been to took hours just to service me now they never brought my release papers and the doctors told me I could go 2 hours before I just walked out they couldn’t find a nurse to remove my IV either never going there again!! Oh and let’s not forget how prejudice I was treated.
Just spent 18:19 of this CUSTOMER’S work day on hold to pay a bill. No one answered. Just the interminable “I’m afraid all the operators are busy at the moment but please hold and you will be transferred when somebody becomes available”. …
This sweet little hospital is the heart of Bessemer. The staff is very helpful and friendly. The Doctors in this hospital are 120% ahead of their class. Very mindful staff, treating you with dignity and respect. I would recommend this hospital.
So far so good my mother was admitted 4 a very very bad urinary tract infection she is on the 4th floor and has had very sweet knowledgeable professional nurses PT’s and such so far I’m praying it remains that way it seems the doctors have …
This nurse we have on duty is very disrespectful and racist. You work at a hospital where you need to be patient and compassionate with the patients. Very disappointing. If you don’t like your job, please leave.
I broke my hip and was In-patient for two-and-a-half weeks. The staff are incredible and treated me very well!!
Special thanks to the Rehab Unit for getting me upright and moving in record time!!!
This place stinks so bad, . No one is cleaning up or disinfectant the area at all. This is a hospital for crying out loud clean up
So got here at 7:05 for a 7:30 colonoscopy for wife that he had pre-registered for.
She was all prepped to go under. When I asked, was they would take her in 7:30 …
WORST HOSPITAL EVERRRR!!!!!!!!!! I’m writing this while I’m sitting here on hold waiting for some rude nurse to come back to the phone. It’s been 10 minutes already!!!!! My father in law had surgery on a Tuesday, and was released from …
I was brought via ambulance on Sunday the 9th. Everyone that has helped me have gone over and abound. Most kind staff I’ve ever experienced. On 6th floor kudos to Daphne, Vanessa,Maya,Sharon,Brit Brit, Miss White. Wanda Hope I’ve left no …
Dr Fuller in ER is the best and most caring doctor we have ever seen in a ER . He is awesome he does everything he can to take care of you . If I have to go to ER I try to make sure he is working . Love him because he is caring and best doctor ever .
I was in a head on collision 3 years ago. They never checked my spine or my head, told my my ankle had a small crack that wouldn’t require surgery, and a broken wrist. Well 3 years later my ankle that had a crack was my heel and ankle we’re …
They are very slow came in for a chemical burn that I couldn’t control at home. There was no nurses that came to see me nor doctor i same for 2 hours until I decided to leave. Came all the way Birmingham to Bessemer which means i was burning for at least 3 hours I will never go back again!
Doctor was Very rude , Did not listen to the problems I presented to him and did not even want to check . Even asked me “well what do you want me to do about it ?” I responded “you’re the doctor.” He prescribed me medication that did not …
Emergency room physician Dr. King was very unprofessional. She openly and rudely discussed another patient’s care in front of me. The advice she gave was contradicted by another healthcare professional. Very poor care, I would highly recommend driving a few extra miles for better care.
I came into UAB Medical West ER on Saturday June 28, 2014 to seek help, I was in so much aching pain along with other symptoms: Fever, Chills, Nausea.. I was there 3 1/2 hours and the only test was done on me was a swab test for strep …
DO NOT GO TO THIS ER. Absolutely the worst hospital in the area. Rude, unprofesional, inconsiderate, non-caring, gossiping judgemental bunch of idiots. Called about the way they were talking to & treating my daughter & they kept hanging up …
*The Most Hated Patient in the Hospital*
I’m so sorry that so many Sickle Cell patients are being made to feel like they don’t matter. I too have felt this way many times when I’ve been admitted. It’s …
Be careful, they will send your balance to collections without warning or contact. They say they attempted to contact you, but my AT&T Uverse call logs state otherwise. Not the first voice mail message left. Not the first warning letter …
I came to the Er sunday for chest pain. They took blood and did a chest xray. They said everything looked good. They gave me pain pills and sent me home. Today is 3/1/18 I’m back in they Er at 7:45am took me to the back right away. Its now …
Feel really cheated by them. Went in for kidney stones multiple times because they WOULD NOT pass! Was treated poorly by the ER staff and told repeatedly that I’m only in discomfort. Go to grandview, brook wood, or literally anywhere else if you have to!
Always Uab West .. the doctor’s the nurse’s the surgeon’s have saved my life a couple times and have taken care of my mother for almost .. please everyone send their thoughts and prayers for our family
I have had alot of medical issues since March 2020, Dr Chamber’s and her staff are amazing they truly care ,Dr Chamber’s has operated on me 2x last in June for a neck fusion,I also see Urolgist Kitchens have been seeing her for years …
The wait time to see a doctor is very long unless you go by ambulance or helicopter
I was treated last night by Dr. David Fuller. Very caring doctor. I had broken a tooth and was in a lot of pain however blood pressure out really up there too. Top over 200 and bottom over 100. Just wish he had an office so I could stay with him.
I didn’t care much for the delivery room but my overall experience was plus 5 stars. Everyone I came into contact with was very nice and professional. They took great care of me and my baby from start to finish.
Find healthcare elsewhere. UAB medical west is fraudulently charging patients for covid testing that Congress mandated would not be charged to patients. This is illegal, immoral, and unethical. Why is this rich company trying to bilk patients out of hundreds of dollars in the middle of a health care crisis?
First, this hospital is NOT UAB! Medical West is not on UAB’s computer system, so if you go to Medical West, they know nothing about you and it takes them forever to get your records. …
PLEASE DO NOT HAVE YOUR BABY HERE! I had no choice, it was either come here or have my baby in the car. You can’t always choose when your baby decides to come. From the moment I went in, my husband and I were mistreated. I was in the middle …
All my doctors are located between Medical West and Bessemer Clinic. They have been serving my medical needs since 1994. They have some of the most caring, patient and experienced staff and physicians. I would recommend that you give them a …
Horrible experience with dr. Andrew Posey u need to take classes for communication skills. Then my wife told him he made her feel uncomfortable so he goes on to imply that he didn’t want to play the blame game but its the people in the …
I was transferred to Med West from Princeton after being in their ICU for a month and a half. …
Want to spend 6 hours waiting to see a DR in the ER? Then this is the place for you. Major lack of concern and empathy shown by nurses and a nonchalance by the Drs that was disconcerting. Instead of waiting, if there is a next time, I’ll just bleed out at home where at least I won’t be cold.
I am presently in a covid isolation unit. There are roaches and gnats in patients’ rooms. I was assured I could be released today and I don’t want any problems when I need to leave.
I had heard horror stories about this Hospital and was upset when I was refused to be rerouted to another Hospital. But I got a very pleasant surprise when the Nurses and Doctors were the absolute best. Very professional, very caring. …
Seven years ago my son had surgery there and it was a good hospital. It has totally deteriorated since tthen. Had thyroid gland removed in August. Surgeon nearly broke my neck pulling my head backward. Horrible headache! Room filthy. Bed …
Dr Chambers and her staff is the ABSOLUTE BEST as well as the staff in STU. Patient transport staff was great as well. VERY NICE AND FRIENDLY. Nurse Tyi on the 3rd floor is a COMPLETE MESS. She was VERY ghetto, unprofessional, and her …
One of my sisters is in the medical field.She has been working at the same hospital for over 30 years. This has become more than a job for her. It’s a life style. She has passion and love for was she does. That isn’t the case for medical …
My Son went to Uab West June 29th 2021 around 830pm and this is what they checked his vitals took his blood pressure check his heart rate and said it could be because of his height that causes the pain in my chest and sent him home. My Son is 23 and 6’4 and still is experiencing chest pains and now 5:49am! Uab West Worthless
We came in at 10:30 am with a broken arm, at 2:30 pm the doctor reset the arm.
Requested nausia medication 1/2 hour ago, And have talked for nurses but no medication. This is awful service
My daddy has been a patient here twice this year, and is there on day 5 of visit 2 as I’m typing this review. His first stint there was very scary; he has COPD and then had pneumonia and went septic, and that can be life-threatening. He was …
Nov 2018 my mom was very sick with Pneumonia and dangerously low potassium levels and I was notified by her Dr at 11:30 pm, that I needed to get her to an ER quickly. Two days prior to this she had just been discharged from a 1 week stay …
My primary care physician suggested that I go to to UAB West after I had been vomiting for over 48 hours and with a
BP of 190/163 pulse rate of 50 and according to Dr Denney, “saw NO reason to …
We went to the free-standing emergency department in Hoover and it was great! We walked right in, I saw a nurse immediately, and a doctor right after that. We did not even wait I’m the waiting room. They started the necessary medical care, …
Surgical team absolutely amazing! Highly recommend Dr. Chambers! She’s very experienced and great bed side manor. Cares for her patients whole heartedly. The ICU staff is incredible! The nurses don’t get enough credit they have went above and beyond for me, didn’t leave my side once and have helped with everything I needed.
Dad was admitted, after being discharged from another hospital post-op, to UAB West Medical via ER. He was later sent to ICU for 4days. We’ve been on the floor for over 2wks now. EVERYONE has been gracious, staff is super charged n …
I’ve enjoyed working here at UAB West Hospital this last year.
This has been my favorite hospital for years. Not anymore. I was in their ER a few times. Once they didn’t even know they had neurologists… (Just recently) and I was in there again. They did NO tests, told me because of my allergies they couldn’t help me… Wow I’m done..
I am very dissatisfied that I am just now receiving a bill 2 years after my surgery. I never received a bill in the mail from UAB MEDICAL WEST! I am now for the first time receiving a bill from Nationwide recovery service(a collection …
Was admitted for 5 days.
For 2 days never received my medications as my iv kept falling out.
Nurses are extremely scarce and take hours to respond to any situation. …
I came into your ER tonight as directed by the on call surgeon after having surgery yesterday and being in major pain. Not pain due to surgery but pain to where I could not breath it was hurting so bad. Not once did a nurse check on me. Not …
Very unprofessional if I would’ve known that some of the nurses and my daughters doctor was so unprofessional only good nurses was the night nurses they was awesome and there cafeteria worker’s was awful,disrespectful, and unprofessional …
If I could give 0 stars I would. The fact that yall allow a charge nurse to literally give a woman who just had a major surgery a panic attack because she was scared he was going to physically hurt her is disgusting. Why would you think …
Medical West is a wonderful place. I don’t see why everyone is so down on it. I’ve been to every hospital around Birmingham area and I’ll say it’s one of the best. I had several cancer surgeries there from start to finish. I had 4 other …
I had my last baby here and it was the best experience ever!! Only wish I had delivered my first child here also. Also, I have had surgery at this facility a few times and have never had a bad experience. It is smaller than some of the …
I recently went to the emergency room and the nurse and the doctor were very great in the beginning however once they let my room i become invisible. I was put on a potassium drip which was going take some hours. After a while I started …
Christina at the front desk was very friendly and helpful. I watched her while she help patients and she was very friendly and helpful. Keep up the great work. Also the two gentlemen that was checking patients in was great and friendly. The young that pregnant was great and friendly. Your hospital has a lot of great and helpful staff.
I was admitted two days ago for a kidney infection and I was just released this morning. I cannot say enough good things about Dr. Richard Stephen, all of the nurses, and PCTs. It was a scary experience and they took such wonderful care of …
My mom was in ICU for a couple of days then a regular room. For the exception of 3 nurses. The service was awful, the food was awful and the kindness, care and consideration was terrible! Special shout-out to ICU team nurses: Shelby, Sabrina and Madison and 4th floor nurse Candi❤️
This is by far the worst hospital there ever will be in Alabama. There rude and treat people like trash. I will never go back to this hospital again. BY FAR THE WORSE PROBABLY IN THE WORLD and was d D ittt everywhere I walked
The ER staff are mostly rude. The rooms are nasty. Looks like they haven’t been cleaned in a long time. You would think with the Covid situation that the rooms would be sanitized in between patients.. Dr. Miller in the ER Sunday …
Right when I walk into my room the floor was dirty and the windows were dirty on the inside of the room. They left me to stay the night with no reason why. My two day stay there was only one good nurse maryse. Had to ask four times for …
Not very sanitary nor do they care what your needs are. Wait times both in ER and In rooms is ridiculous. Got brought here on accident in ambulance. Never again.
I was in the ER last night and I gotta tell ya. All the white nurses and the Docs were awesome. Took good care of me. All the black nurses were rude and just acted as if they didn’t wanna be there. I am a black man by the way so would’ve …
I have been in a lot of hospitals over the years and Medical West is by far the WORST I have ever been in. I have always been respectful of the nurses, I know that their jobs are hard and I’m not the only patient they have, but I was one. I …
The worst. Unclean and staff doesn’t care. If they spent half the effort on medical care they spend in calling numerous times a day for a small bill less than 30 days old it might be a decent hospital.
Charged me a fortune for a shot I didn’t want or need and never called back for results to a test. Now they want 4k for having me wait In a room for 2 hours. Guess I should’ve been a doctor
Hot! Preop was vary hot and my room was as well. Patient care was hit and miss. Charged for items not recieved. Most uncomfortable 11 days of my life.
I received outpatient surgery at Medical West and I received great customer service from the beginning to the end. I would like to thank Dr. Blandeau for performing the surgery there; a great doctor, Dr. Robyn’s-Anethesiologist; staff …
It has been necessary for me to utilize several departments/services at UAB West within the past year. This includes FED, Sleep Lab, Respiratory Service, Imaging, Laboratory, and probably some not named individually. I have been thoroughly …
I have to say I had the most caring and best surgeons, nurses, lab techs etc. I went in with them focusing straight on me and my pain. They had the best bed side manner and I was so very well taken care of…to Stacey, Ms. Dee, Ms.Alice, …
My mother has been admitted into the hospital and has had a stroke while there. We sent her there to run test. The weekday nurses have been nothing short of wonderful and informative as well as the doctors. The weekend nurses however are …
I spent 30 minutes trying to get medical records for 1 office visit for an insurance claim. I was told to call several different numbers until someone told me the only way to request this is via their website. I ask her how long it would …
I have used this hospital many times and had the best treatment. My Mother was put in Hospice here and passed. After many stays in ICU. They have always treated her with the utmost care and respect. When she was transitioning they were the …