Medstar Laboratory, Inc. is committed to providing the highest quality diagnostic testing personalized to your practice needs. Through constant … See more
Went for testing on 01/19/2022 for myself and my
daughter and had both a rapid and PCR test done at Midwest Covid Testing in Woodridge, IL who send their PCR tests to MedStar. …
There is no other laboratory that is local to Illinois with the unsurpassed service that Medstar provides doctors. I have been able to save lives as a result of their prompt service. When other doctors told patients they were well, patients …
I took a test at the Villa Park site at Ardmore and Roosevelt rd. I never gave an email address. So I guess I’m screwed. I’ve been trying to get on Medstarlab’s website but can’t do that either. After reading the reviews I guess its a loss cause. So I’ll stop trying. Thanks to everyone else. Good Luck
I needed MUMPS and RUBELLA performed for job requirements. The MedStar Laboratories phlebotomy staff at Jackson Park Hospital were very friendly, quick and it was a pain-free experience. Had results back quickly as well. I highly recommend!
These guys are great . My pcr texts came in on time as promised, regardless of the President’s Day holidays . If u need place to rely on – look no further .
Used their clinic for Covid testing at the corner of Roselle/Golf Rd. I received the rapid test result the same and the PCR test result arrived in email the next day. However, the PDF file with the PCR test result is password protected. The …
I have been very pleased with the professional service and staff at MedStar Labs, especially the response time by the employees. I have used this lab for last 5+ years for my family’s needs.
Worst clinic, monkey would do better job than them. 3 times hang up on me, 4 times they messed up my email, one time transfer me to other caller who had trouble with receiving email with covid results. Last time they got my test contamiated …
Medstar has done several PCR COVID tests for my family and I for the purpose of travel. Each and every time, the results were emailed to me well within 24 hours. This is notable, as timely test results never ever delayed our travel. Thank you for this important attention to detail and ensuring that the test results are timely.
First of all I don’t understand all the bad reviews. If you’re saying you arrived here thirty minutes prior to close time that’s pretty inconsiderate and you should probably come at least an hour before. That’s just a consideration though. …
I paid $59 for a covid test. through HCI Health that uses Medstar labs. I was told that I was suppose to have the results emailed to me the next morning. I have been checking my spam folder. Here it is 4 days later and still nothing. I have …
This is the most incompetent lab I have ever dealt with. The first check I sent them they evidently lost and sent another bill a year later.
I just now (8/23/20) received another bill for services on 9/24/19 saying it was …
This place is a joke. The attendants who are at the testing centers are helpful but it’s always a hassle to get your results. They say it’s next day results but you end up having to call medstar and the wait time is ridiculous, over half an …
I been getting Covid-19 testing every week at one of its collection center since December 2019 because of my job requirement. I always get my results within 24 to 48 hours by email even during the most busiest time, December 2021 and January 2022.
this place leaves a lot to desired. wait an hour for a blood draw only for them NOT to draw for all of tests your dr asks for. they tell you they will send you and your dr results in 24 hours which doesnt happen. called 4 days later for my results and then it took them another 2 days to email myself & dr…seriously go somewhere else…
Excellent people personally I went there last year 4-5 for Covid test and staff is very helpful.
There helping hand with community is outstanding whenever there is a camp …
Unlike the poor reviews here, I had a positive experience. The medical professional who took my blood sample was nice and pleasant to work with. I was in and out in a few minutes, no wait.
Medstar is an excellent lab offering comprehensive services. They always have excellent customer service with timely results even during Covid. I would definitely recommend to friends and family who are physicians and in need of a great …
Here is an honest review from a family who needed reliable and quick results for our covid tests. This lab not only was reliable and quick, they were kind along the way. Very informative of the process and what to expect next. Their …
We love Lucy our account executive and the MedStar team. Lucy goes above and beyond to help us. From bringing supplies, answering questions, and finding solutions to any problem that may occur; we know we can count on her. MedStar gives us our results in a timely fashion. We are beyond happy with them and highly recommend.
Had a fantastic experience at Medstar lab for all my services routine bloodwork as well as multiple covid PCR tests. Lab personnel were very professional and empathetic. Had tests done and received my results within 48 hours. Great experience.
The doctor was nice and the visit was fast. I get the pcr test results the next day even though it was Saturday, the doctor made sure I received the results before my flight. I had very good experience!
Lab results are always on time. Write your email clearly, initial the label, place label on tube, sign form, follow instructions- it’s not that hard if you are a competent adult. Not sure where these bad reviews are coming from, but I’ve …
Went this morning for blood work, in and out with no waiting and the lady who drew my blood knew what she was doing. One try, no additional pokes, no bruising.
They have rapid testing. However, I haven’t gotten them via email as promised twice and I have had to call to get results resent. Also, on several occasions (twice today) when I have called there have been other people who were calling to …
Fantastic experience with this company. I needed testing ASAP as I have young children and I requested their customer service for a quick turnaround on my covid test. …
I have worked with this lab for over a year. They have been nothing but professional, legitimate and extremely ethical. I have never had any issue of getting results or getting false results, every customer has had their test results in a …
Such a good experience testing through Medstar Lab. Everyone is very professional and the process is quick! My family and I have taken quite a few tests throughout the pandemic and they make the process very easy. Our results have also come within 24 hours every time so thats an added bonus!
Took my elderly parents there for routine tests. great people, great service and they were very kind and nice to my parents. Being at medical facility is never fun but they went above and beyond to make the visit so easy. Glad we have such great place locally for quick, easy and pleasant service.
I just wanted to say thank you so much, Medstar, for always helping me and my family. When we are unable to got to the lab – they are kind enough to send someone directly to my home. My doctor was very pleased with the results. Its great to have a local privately held company with reasonable pricing to service the community.
I had to get blood work/urine sampling done for my work. This is the location that they sent me to. Very professional and clean, I was attended to immediately, and the Dr. who drew my blood was extremely competent and friendly. Would recommend to anyone who needs to get any blood work, urine sampling, or covid testing
Myself and my family have been using this family owned laboratory whenever we have to get blood work done. They are responsibly priced for self pay and we have gotten our results the next day if not hours later. The staff has always been …
Medstar is very very professional the staff is very professional and my blood work was a in and out process very fast better than going to a crowded place I recommend medstar for all your medical needs , Tracey who drew my blood was very …
Personal is very polite since they approach you, but nurse is the sweetest person.You can not even feel nothing whe she does the blood test so gently, thank you Nurse! I will recomen this place.
I was in hillside Illinois for blood work it was a great experience great experience the nurse was very nice When I go to get blood drawn many times the nurses miss my veins and have to stick me 2 or 3 × 3 times, but here she was very good she did it the 1st time
Great experience
Very good experience testing through Medstar lab. Very professional, process is quick. Results have come out within 24 hrs.
We are always treated with courtesy. My family and i have taken tests many time i highly recommend Medstar lab.
Hello, My first experience with Tracy was quick and painless. Tracy was very gentle when it came inserting my arm with the needle. A very quick and painless experience. No wait time in and out under 10 minutes. Thanks!
Just wanted personally, say such a wonderful experience with this lab, Medstar Results & Customer Service was outstanding. Very Professional Experience, and A Family Professional Atmosphere, I really recommend this lab for all your blood work/covid needs, been threw other labs but this one was Family Friendly as well as great pricing.
My Dr. sent me here as a referral for my bloodwork. The office was clean and the receptionist greeted me promptly. Traci though was God’s grace through this experience. I hate needles and most phlebotomist struggle to get my veins on the …
Great lab. I am a doctor using Medstar for over 28 years. I trust the results. Alway on time. I even get my own blood tests done there. Keep up the great work.
This is the best place for labs. The location is very convenient (right off the highway), and there is plenty of parking. The staff is organized and very personable. The waiting area is clean and nicely decorated, and there is little to no wait time. The results are quick (within 1-2 business days), and the lab sends them to your email.
Tracy was a very pleasant servant for me today. She explained everything detailic and thoroughly as well. In and out. Thanks Tracy 😊. The staff was pleasant and the building and washroom was clean as well. …
Such an amazing facility. So clean and the staff is so friendly. We didn’t wait at all it was an in and out. The phlebotomist Tery or Tary (I’m sorry if it’s wrong) but she was so sweet and made us feel comfortable. Totally recommend for your blood drawns
Close to my home and will continue to go here if it remains in network with my insurance. The lab tech is phenomenal. Would like to see more cohesion with labs being faxed to my doctors as soon as they are completed.
My experience was a very pleasant one there at Medstar. Veronica was very professional and polite. She shows sincerity and compassion for patiants, she is very caring and delightful to speak with.
⭐⭐⭐⭐⭐ all the way across the board.✨💪💛✌️ …
Medstar has always been the best every time we had to get a COVID PCR test done. The lab is on site and results came that same day. As a bonus, we were able to get an antibody test done there to see if we had immunity after getting the vaccine. Very professional staff!
I had a very nice experience today! The lady who drew my blood today was very friendly and did a great job. Me and my family always come here. Great job and thanks!
Extremely convenient and friendly place to get blood work done. Tracy did an excellent job of drawing blood with very little discomfort. The place is clean and accessible. …
Went for a blood test and was greeted very well. They went out of their way to provide whatever test I needed. The premises are super clean and very friendly atmosphere . Results next day email to me and the doctor. Amazing place well recommended .
This is a wonderful option for lab work. It is a clean, professional, walk-in facility which, has parking. This makes getting lab work done in a manner that fits your schedule easier. …
I am a Board Certified OB-Gyn practicing for more than 40 years. I have an excellent experience with Medstar Laboratory that I have been using in my practice for more than 15 years. I am very satisfied with the quality of Medstar …
I’ve been working for Medstar for almost 9 years. Love the environment, bosses make you feel like family and are very understanding and flexible. I been able to learn and grow as an employee and as a person & create relations that will last …
Had the best experience getting blood work and urine testing done here. Everyone Ive met was the nicest people ever. Never felt uncomfortable and everyone was so helpful and informational. The tech that drew my blood which i believe her …
They just remodeled the waiting area and it looks great. Everyone here is very friendly and nice. The rooms are always clean and organized. I highly recommend this place for bloodwork. Tracy drew my blood today and she was very sweet. I …
Went for testing on 01/19/2022 for myself and my
daughter and had both a rapid and PCR test done at Midwest Covid Testing in Woodridge, IL who send their PCR tests to MedStar. …
There is no other laboratory that is local to Illinois with the unsurpassed service that Medstar provides doctors. I have been able to save lives as a result of their prompt service. When other doctors told patients they were well, patients …
Very welcoming staffs and the place looks nice and clean
Great experience they were so fast and so sweet
Medstar was quick & fast service blood draw was good
I have had nothing but great service and expeditious results from this lab. Have used them many times. I highly recommend them.
I took a test at the Villa Park site at Ardmore and Roosevelt rd. I never gave an email address. So I guess I’m screwed. I’ve been trying to get on Medstarlab’s website but can’t do that either. After reading the reviews I guess its a loss cause. So I’ll stop trying. Thanks to everyone else. Good Luck
I needed MUMPS and RUBELLA performed for job requirements. The MedStar Laboratories phlebotomy staff at Jackson Park Hospital were very friendly, quick and it was a pain-free experience. Had results back quickly as well. I highly recommend!
Great service. Friendly staff. Lab results were turned around quickly, which was great during the holiday season. I recommend this lab.
These guys are great . My pcr texts came in on time as promised, regardless of the President’s Day holidays . If u need place to rely on – look no further .
Great experience, really fast in and out will definitely be coming back. Wonderful phlebotomist
The lady that drew my blood was really nice and explained each tube she took out. 🙂
Used their clinic for Covid testing at the corner of Roselle/Golf Rd. I received the rapid test result the same and the PCR test result arrived in email the next day. However, the PDF file with the PCR test result is password protected. The …
I have been very pleased with the professional service and staff at MedStar Labs, especially the response time by the employees. I have used this lab for last 5+ years for my family’s needs.
Worst clinic, monkey would do better job than them. 3 times hang up on me, 4 times they messed up my email, one time transfer me to other caller who had trouble with receiving email with covid results. Last time they got my test contamiated …
Very nice clean place, nice staff & the phlebotomist was very pleasant & good. Thank you medstar lab
Medstar has done several PCR COVID tests for my family and I for the purpose of travel. Each and every time, the results were emailed to me well within 24 hours. This is notable, as timely test results never ever delayed our travel. Thank you for this important attention to detail and ensuring that the test results are timely.
First of all I don’t understand all the bad reviews. If you’re saying you arrived here thirty minutes prior to close time that’s pretty inconsiderate and you should probably come at least an hour before. That’s just a consideration though. …
I paid $59 for a covid test. through HCI Health that uses Medstar labs. I was told that I was suppose to have the results emailed to me the next morning. I have been checking my spam folder. Here it is 4 days later and still nothing. I have …
This is the most incompetent lab I have ever dealt with. The first check I sent them they evidently lost and sent another bill a year later.
I just now (8/23/20) received another bill for services on 9/24/19 saying it was …
I had some work blood done, they were so fast kind and nice.
This place is a joke. The attendants who are at the testing centers are helpful but it’s always a hassle to get your results. They say it’s next day results but you end up having to call medstar and the wait time is ridiculous, over half an …
I been getting Covid-19 testing every week at one of its collection center since December 2019 because of my job requirement. I always get my results within 24 to 48 hours by email even during the most busiest time, December 2021 and January 2022.
this place leaves a lot to desired. wait an hour for a blood draw only for them NOT to draw for all of tests your dr asks for. they tell you they will send you and your dr results in 24 hours which doesnt happen. called 4 days later for my results and then it took them another 2 days to email myself & dr…seriously go somewhere else…
Everytime I come here people is so nice, they make you me feel so comfortable. I definitely recommend this place to do your blood testing. Thank you
Traci made the experience really smooth and quick, the facility was very friendly. Would definitely recommend to anyone looking for testing!!
Everything is okay quick service .
The only negative comment is that they open too late 9:00am
Very nice staff very clean place and good lab tech Tracy. Thank you meditar
Very nice staff and the nurse was very nice and fast I loved it
Excellent people personally I went there last year 4-5 for Covid test and staff is very helpful.
There helping hand with community is outstanding whenever there is a camp …
Unlike the poor reviews here, I had a positive experience. The medical professional who took my blood sample was nice and pleasant to work with. I was in and out in a few minutes, no wait.
Medstar is an excellent lab offering comprehensive services. They always have excellent customer service with timely results even during Covid. I would definitely recommend to friends and family who are physicians and in need of a great …
Veronica was so patient with me, my body didnt want to give blood. I didn’t even feel the needle. I highly recommend Medstar!
Very nice welcoming place treats everyone with respect and love thanks for the service you do!
Here is an honest review from a family who needed reliable and quick results for our covid tests. This lab not only was reliable and quick, they were kind along the way. Very informative of the process and what to expect next. Their …
We love Lucy our account executive and the MedStar team. Lucy goes above and beyond to help us. From bringing supplies, answering questions, and finding solutions to any problem that may occur; we know we can count on her. MedStar gives us our results in a timely fashion. We are beyond happy with them and highly recommend.
Very quick visit and the lady that drew my blood was very kind. The place looks nice and clean. Recommend.
I always have a great experience at Medstar. Short wait, good prices, fast results. Tracy is an excellent Phlebotomist.
Had a fantastic experience at Medstar lab for all my services routine bloodwork as well as multiple covid PCR tests. Lab personnel were very professional and empathetic. Had tests done and received my results within 48 hours. Great experience.
The doctor was nice and the visit was fast. I get the pcr test results the next day even though it was Saturday, the doctor made sure I received the results before my flight. I had very good experience!
Lab results are always on time. Write your email clearly, initial the label, place label on tube, sign form, follow instructions- it’s not that hard if you are a competent adult. Not sure where these bad reviews are coming from, but I’ve …
Went this morning for blood work, in and out with no waiting and the lady who drew my blood knew what she was doing. One try, no additional pokes, no bruising.
They have rapid testing. However, I haven’t gotten them via email as promised twice and I have had to call to get results resent. Also, on several occasions (twice today) when I have called there have been other people who were calling to …
I felt really welcomed and relaxed during my appointment overall I had a really great experience!
Fantastic experience with this company. I needed testing ASAP as I have young children and I requested their customer service for a quick turnaround on my covid test. …
Since past 6 months I have been getting tested weekly for covid 19 due to work requirements. …
I have worked with this lab for over a year. They have been nothing but professional, legitimate and extremely ethical. I have never had any issue of getting results or getting false results, every customer has had their test results in a …
Tracy was very nice and helpful, I was in and out in less than 10 minutes, very good Laboratory, I highly recommend
Great service. Both ladies I dealt with today had great attitudes and were very helpful.
Traci was so wonderful! Great service. Claudia at the reception was also very wonderful!
Such a good experience testing through Medstar Lab. Everyone is very professional and the process is quick! My family and I have taken quite a few tests throughout the pandemic and they make the process very easy. Our results have also come within 24 hours every time so thats an added bonus!
I came in for a blood draw and had fast and efficient service! I always have a positive experience at medstar.
Took my elderly parents there for routine tests. great people, great service and they were very kind and nice to my parents. Being at medical facility is never fun but they went above and beyond to make the visit so easy. Glad we have such great place locally for quick, easy and pleasant service.
I just wanted to say thank you so much, Medstar, for always helping me and my family. When we are unable to got to the lab – they are kind enough to send someone directly to my home. My doctor was very pleased with the results. Its great to have a local privately held company with reasonable pricing to service the community.
I had to get blood work/urine sampling done for my work. This is the location that they sent me to. Very professional and clean, I was attended to immediately, and the Dr. who drew my blood was extremely competent and friendly. Would recommend to anyone who needs to get any blood work, urine sampling, or covid testing
Myself and my family have been using this family owned laboratory whenever we have to get blood work done. They are responsibly priced for self pay and we have gotten our results the next day if not hours later. The staff has always been …
First time getting my testing done at Medstar. Everyone is so friendly, especially nurse Tracy. Thank you Tracy!
The staff was wonderful and sweet to my 10 year old who was very nervous. They were quick and patient!
Medstar is very very professional the staff is very professional and my blood work was a in and out process very fast better than going to a crowded place I recommend medstar for all your medical needs , Tracey who drew my blood was very …
Personal is very polite since they approach you, but nurse is the sweetest person.You can not even feel nothing whe she does the blood test so gently, thank you Nurse! I will recomen this place.
I was in hillside Illinois for blood work it was a great experience great experience the nurse was very nice When I go to get blood drawn many times the nurses miss my veins and have to stick me 2 or 3 × 3 times, but here she was very good she did it the 1st time
Great experience
Very good experience testing through Medstar lab. Very professional, process is quick. Results have come out within 24 hrs.
We are always treated with courtesy. My family and i have taken tests many time i highly recommend Medstar lab.
Hello, My first experience with Tracy was quick and painless. Tracy was very gentle when it came inserting my arm with the needle. A very quick and painless experience. No wait time in and out under 10 minutes. Thanks!
Just wanted personally, say such a wonderful experience with this lab, Medstar Results & Customer Service was outstanding. Very Professional Experience, and A Family Professional Atmosphere, I really recommend this lab for all your blood work/covid needs, been threw other labs but this one was Family Friendly as well as great pricing.
My Dr. sent me here as a referral for my bloodwork. The office was clean and the receptionist greeted me promptly. Traci though was God’s grace through this experience. I hate needles and most phlebotomist struggle to get my veins on the …
Great lab. I am a doctor using Medstar for over 28 years. I trust the results. Alway on time. I even get my own blood tests done there. Keep up the great work.
This is the best place for labs. The location is very convenient (right off the highway), and there is plenty of parking. The staff is organized and very personable. The waiting area is clean and nicely decorated, and there is little to no wait time. The results are quick (within 1-2 business days), and the lab sends them to your email.
Tracy was a very pleasant servant for me today. She explained everything detailic and thoroughly as well. In and out. Thanks Tracy 😊. The staff was pleasant and the building and washroom was clean as well. …
Such an amazing facility. So clean and the staff is so friendly. We didn’t wait at all it was an in and out. The phlebotomist Tery or Tary (I’m sorry if it’s wrong) but she was so sweet and made us feel comfortable. Totally recommend for your blood drawns
Close to my home and will continue to go here if it remains in network with my insurance. The lab tech is phenomenal. Would like to see more cohesion with labs being faxed to my doctors as soon as they are completed.
My experience was a very pleasant one there at Medstar. Veronica was very professional and polite. She shows sincerity and compassion for patiants, she is very caring and delightful to speak with.
⭐⭐⭐⭐⭐ all the way across the board.✨💪💛✌️ …
Medstar has always been the best every time we had to get a COVID PCR test done. The lab is on site and results came that same day. As a bonus, we were able to get an antibody test done there to see if we had immunity after getting the vaccine. Very professional staff!
I had a very nice experience today! The lady who drew my blood today was very friendly and did a great job. Me and my family always come here. Great job and thanks!
Extremely convenient and friendly place to get blood work done. Tracy did an excellent job of drawing blood with very little discomfort. The place is clean and accessible. …
Went for a blood test and was greeted very well. They went out of their way to provide whatever test I needed. The premises are super clean and very friendly atmosphere . Results next day email to me and the doctor. Amazing place well recommended .
This is a wonderful option for lab work. It is a clean, professional, walk-in facility which, has parking. This makes getting lab work done in a manner that fits your schedule easier. …
I am a Board Certified OB-Gyn practicing for more than 40 years. I have an excellent experience with Medstar Laboratory that I have been using in my practice for more than 15 years. I am very satisfied with the quality of Medstar …
I’ve been working for Medstar for almost 9 years. Love the environment, bosses make you feel like family and are very understanding and flexible. I been able to learn and grow as an employee and as a person & create relations that will last …
Had the best experience getting blood work and urine testing done here. Everyone Ive met was the nicest people ever. Never felt uncomfortable and everyone was so helpful and informational. The tech that drew my blood which i believe her …
They just remodeled the waiting area and it looks great. Everyone here is very friendly and nice. The rooms are always clean and organized. I highly recommend this place for bloodwork. Tracy drew my blood today and she was very sweet. I …