Janette and Stacy were discriminating a person with a medical condition by asking them to step outside after the teller window had asked me to step inside to speak with an assistant manager. Jannette at the front desk claimed there was no …
Two time with bad experience, Not professional banking and lack of information and knowledge with their bankers and loan officer as well.
if you apply for any kind of loan with member source they are making it to …
This has got to be one of the worst shared branches I’ve ever seen. Every time I go it’s just a horrible experience and the only reason I’m ever forced to use them is because my business is a few blocks away. I always go in with the proper …
This place sucks they have wrong people working on this location..they don’t know have to talk to customer. I went a pay my dad car note they didn’t let me just because the bill is not on my name..
I had very little money in my account and caught a lyft there to deposit cash since I’m a server and get tips.
It was supposed to be drive thru only and one of the ladies at the front desk …
Banking experience is TERRIBLE! In person, over the phone, or even drive thru. COLLECTION DEPARTMENT, please before you call a customer specially during this pandemic please make sure to check your clients bank history, payment history & …
I’ve been doing business with the Richmond branch for about a year and a half. I always get fast service from pleasant employees when I go in to do any type of transaction. I applied for my auto loan online and after two short phone calls …
1st off, i am not a member, i use them as a service branch of my ATL credit union. I have been using this branch for ALL my banking transactions for over 5 years. Before Covid-19, the branch was always clean, had pens to use and was …
I highly recommend you NEVER use this Credit Union for any Loan. Our loved one died from COVID. They would not let the family pay the loan for our loved one after multiple attempts. They refused to work with the family in any way. We were …
Wow, ridiculous customer retention. Been a Membersource CU customer for 40 years and used them infrequently as of late. Checking, Savings, Credit card over the years. Always paid bills on time. Well apparently they kill off dormant …
There are much better options… do not go to them for a loan, not sure if it’s discrimination or not but they are only approving Excellent credit and someone who has Gold instead of money. The staff could definitely use training on customer …
My husband and I have had a terrible experience with MemberSource. The number one thing they need to work on is their online banking system. it is terrible. Truly horrendous. We were constantly locked out of our account no matter how many …
I had an amazing Shared Branch transaction today with operator 188. She’s the nicest banker I’ve ever met. Additionally, service was fast, they pay attention to detail, there’s plenty of up front parking, clean facilities, and am ATM inside as well as outside. Great experience!! I’d give it a million stars if I could.
This place is terrible!!!! I came here 09/23/22 as a shared branch because my bank is out of state. The lady who works by the door couldn’t answer the most basic questions…she literally couldn’t even carry a conversation. she couldn’t …
Member Source Credit Union is OUTSTANDING it was the only Banking Institution that gave me a Second Chance. I can now Handle my accounts with a Great Understanding of financial Banking needs.
I’ve been with Member Source for almost 20 years! They’ve always been great to me. Helped me on loans and they offer very low interest rate every time.
This is the worst bank I have ever dealt with. I’m a car salesman and my customers are my number one priority. This bank had one of my customers sitting at my office for more than 6 hours changing the conditions of the loan every time we …
I want to open a account at this credit union I was asking some question, the lady who help me was Kapahli something like that, she was a Indian lady. She did not treat me good, i think because the way i was dress, maybe she was racist, or …
MemberSource Credit Union is a fantastic financial institution. Daily FREE access to your credit score and credit bureau reports, through your cell phone via home banking. …
I have had nothing but positive experiences dealing with MemberSource. The customer service is always great and the loan officers are very easy to talk to and help you understand all the options available for you. Online banking has made some good improvements over the last couple of years and they system is user friendly.
Janette and Stacy were discriminating a person with a medical condition by asking them to step outside after the teller window had asked me to step inside to speak with an assistant manager. Jannette at the front desk claimed there was no …
Two time with bad experience, Not professional banking and lack of information and knowledge with their bankers and loan officer as well.
if you apply for any kind of loan with member source they are making it to …
This has got to be one of the worst shared branches I’ve ever seen. Every time I go it’s just a horrible experience and the only reason I’m ever forced to use them is because my business is a few blocks away. I always go in with the proper …
This place sucks they have wrong people working on this location..they don’t know have to talk to customer. I went a pay my dad car note they didn’t let me just because the bill is not on my name..
I had very little money in my account and caught a lyft there to deposit cash since I’m a server and get tips.
It was supposed to be drive thru only and one of the ladies at the front desk …
Banking experience is TERRIBLE! In person, over the phone, or even drive thru. COLLECTION DEPARTMENT, please before you call a customer specially during this pandemic please make sure to check your clients bank history, payment history & …
I’ve been doing business with the Richmond branch for about a year and a half. I always get fast service from pleasant employees when I go in to do any type of transaction. I applied for my auto loan online and after two short phone calls …
1st off, i am not a member, i use them as a service branch of my ATL credit union. I have been using this branch for ALL my banking transactions for over 5 years. Before Covid-19, the branch was always clean, had pens to use and was …
I highly recommend you NEVER use this Credit Union for any Loan. Our loved one died from COVID. They would not let the family pay the loan for our loved one after multiple attempts. They refused to work with the family in any way. We were …
Wow, ridiculous customer retention. Been a Membersource CU customer for 40 years and used them infrequently as of late. Checking, Savings, Credit card over the years. Always paid bills on time. Well apparently they kill off dormant …
There are much better options… do not go to them for a loan, not sure if it’s discrimination or not but they are only approving Excellent credit and someone who has Gold instead of money. The staff could definitely use training on customer …
My husband and I have had a terrible experience with MemberSource. The number one thing they need to work on is their online banking system. it is terrible. Truly horrendous. We were constantly locked out of our account no matter how many …
I had an amazing Shared Branch transaction today with operator 188. She’s the nicest banker I’ve ever met. Additionally, service was fast, they pay attention to detail, there’s plenty of up front parking, clean facilities, and am ATM inside as well as outside. Great experience!! I’d give it a million stars if I could.
This place is terrible!!!! I came here 09/23/22 as a shared branch because my bank is out of state. The lady who works by the door couldn’t answer the most basic questions…she literally couldn’t even carry a conversation. she couldn’t …
Member Source Credit Union is OUTSTANDING it was the only Banking Institution that gave me a Second Chance. I can now Handle my accounts with a Great Understanding of financial Banking needs.
I’ve been with Member Source for almost 20 years! They’ve always been great to me. Helped me on loans and they offer very low interest rate every time.
This is the worst bank I have ever dealt with. I’m a car salesman and my customers are my number one priority. This bank had one of my customers sitting at my office for more than 6 hours changing the conditions of the loan every time we …
I want to open a account at this credit union I was asking some question, the lady who help me was Kapahli something like that, she was a Indian lady. She did not treat me good, i think because the way i was dress, maybe she was racist, or …
MemberSource Credit Union is a fantastic financial institution. Daily FREE access to your credit score and credit bureau reports, through your cell phone via home banking. …
I have had nothing but positive experiences dealing with MemberSource. The customer service is always great and the loan officers are very easy to talk to and help you understand all the options available for you. Online banking has made some good improvements over the last couple of years and they system is user friendly.