Memorial Hospital Jacksonville is a full-service emergency care facility specializing in heart care and pediatric care in Jacksonville, Florida. See more
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Dr. Martin performed my surgery and was amazing! The whole staff from waiting room to aftercare was so nice and caring. These are the people who belong in the medical field. You can tell they genuinely care about patients. …
Quick, easy and comfortable. Staff where very nice and professional. The doctors and nurses performed expertly at there profession. I can’t wait to go back for my next procedure.
I have a lot of health issues and I go to this location often. Everyone here is warm and compassionate. They really make you feel safe and not judged like the big hospitals around here. Dr. poppa is the most kind, gentle, caring Dr I have ever experienced. And I see MANY doctors!
Even though I didnt want to be in the hospital for any length of time, much less almost a week. I have to honestly say that the BIGGEST thanks I can give to were my nurses. Every single one of them made it seem like I wasnt even in a …
My delivery experience was wonderful. My L&D nurse Erin was truly amazing! Also had the sweetest, most loving housekeeper named Sharon who was another blessing during our stay.
Another visit for breast imaging, & the staff was superb. Friendly, competent, & compassionate. I do ask a lot of questions, & they answered everything without making me feel like a dummy. From making the appointment to the procedure, it …
The nurses and doctors here in the women’s part of the hospital are amazing! From giving birth to taking care of my princess and myself, they have been A1. The cleanliness of the hospital has made me feel even more comfortable. I would definitely recommend this hospital and staff!!!
If I could give this hospital a DOUBLE 5 stars I would. I went in for a toothache and let me tell you, I was seen and triaged and registered all in under 30 minutes. The staff and I mean ALL of the staff that I dealt with and even the ones …
I thought everyone from checking in at the front desk to having my procedure done every single person was nicer than the next.
I was so impressed with the staff at this hospital. I was only at the …
Okay so I was taken to memorial because I had to have my appendix removed. The surgery was fine but the service for medication and really everything was awful. They were understaffed and nothing was ever done efficiently. However if you happen to get Dr Evans or a young nurse with a tat on her arm, know that you are in good hands.
I came into the ER because I was having really bad gallbladder pain. I already knew that I had stones. Had a surgery consult for Wednesday but had to cancel it due to a family emergency. ER staff was great. Dr. Michael Heid, DO was …
My wife and I were both tested positive for Covid. My wife received medication for the covid and I received an inhaler and cough medicine. At least all the staff were very caring. God bless them all.
The service was very nice and friendly but I went in and told everyone I spoke with my symptoms, what was bothering me the most and what other medical professionals had told me since my symptoms started, and none of it was considered when …
Admitted to Emergency Department on a Wednesday in May 2022, given fluids and pain killer, CAT scan reviled a right-side kidney stone, doctor recommended I be admitted to hospital to monitor and potentially remove the stone. …
The wait was not long at all there were only two others there. The triage
nurse obviously wasn’t wanting to be at work it was very impersonal and uncomfortable. Not ideal for sick people wo need comforted …
My visit to the heart center was a 5 star experience. The nurses, doctors, and other staff are phenomenal. However when I was moved up to 2 north the service went downhill fast. The nurses were not personal, I never saw a doctor, and did not receive the care I would have liked to receive.
Very impressed with treatment I received from the moment I entered the ER facility until the time I departed. Security personnel helped me with initial sign-in at the kiosk by answering questions I had concerning using the kiosk to check-in …
Dr. Davis-Jenkins is so amazing. She has excellent bedside manners. She is honest and thoroughly in her prognosis. She puts forth every effort to make sure that her patient get the help and resources they need. Way to go Doc!!!!
Excellent Drs. and Nurse’s CNA.Was a great procedure for blood clots in left lower calf and removed and stint placed in groin area left side new procedure. Feeling great must listen to Dr. Orders for continued health for improvement cardio issue
In a beautiful and clean hospital, I had the out-patient procedure of having a litter of fluid removed from my right lung. The procedure was very easy—no more than having a vaccination. The following day I received a follow-up call from the …
Eveyone was very patient and understanding, I got help just about right away and I was very appreciative, the whole process was very smooth beginning to end. Thank you so much! 🙂
I do not live in Jacksonville, so was only visiting, when I unfortunately needed to go to the ER. I was so impressed with the nurse that cared for me, she was very knowledgeable about my other medical conditions, let alone the one the had …
The Trauma Staff and Center was outstanding. They truly felt like family and were very focused on my comfort and provided immediate action to address my injuries. Thier bedside manner showed they truly cared and communications was prompt …
I came to the stand alone ED because I was experiencing some back pain that I couldn’t shake for a few days. From the moment that I want into the Ed, the security guard was really nice helped me with getting signed in from the kiosk. When I …
Was in the ER almost 12 hours before I was taken up to my room. Once there I saw my bed was broke. Didn’t say anything because I was exhausted and hungry. So it was no big deal. The next morning around 6:30, started off well but not long …
I checked in on a Friday night to the emergency room for a fracture and the waiting area was it about 70% capacity. The hospital seemed to be fairly organized and doing the best they could with the available resources. Triage was done …
ER visit while on vacation. The wait time was less than 20 minutes which I am sure is not the normal. The department was extremely clean and orderly. Prior to leaving for vacation I received treatment for the issue from the health system I …
I recently had an endoscopy procedure at Memorial Hospital. Their outpatient Endoscopy Department was one of the cleanest I’ve ever experienced, including the bathroom. From the moment I walked in everyone was extremely nice & helpful. The …
My experience with the Memorial Emergency Center on 11850 Atlantic Blvd, Jacksonville FL 32225. Was a great experience, the staff showed much concern and passion of my condition. The nurses was very professional and perform their duties at …
I went in for contractions at 25 weeks pregnant. The room and nursing staff were extremely nice. The nurses kept me informed every step of the way and were very reassuring. However, I sat in that room for SIX hrs waiting for Dr. Chitriki …
As I entered the mammogram facility, I was greeted and given a tablet to complete a survey. The attendant was there to help with any problems. When I was called to main desk, the clerk discovered that one of the codes for a procedure was …
My experience was not pleasant. I had emergency surgery on a Thursday
I finally got discharged on Monday. That whole time my sheets were not changed, I didn’t have anyone to help me to clean up, my table was never cleaned off and …
We traveled from out of town for an appointment at Memorial. Unfortunately, I am no stranger to hospitals and I was pleasantly surprised at what I experienced. Everyone I encountered here was very kind and seemed genuinely concerned about …
I was Jacksonville. I went in for a pregnancy issue. My concerns were immediately addressed. All staff worked diligently and were super kind. Once I got to labor & delivery service was fast the room was clean and tidy. The nurses on the …
I received the most amazing care while an outpatient here for gallbladder surgery. Marshall, Tammy, Stephanie and Jody were phenomenal and very attentive and professional. Everyone I encountered was extremely thorough throughout the entire …
All of my nurses and doctors were so helpful and understanding during my delivery and after i would rec this hospital to everyone who is having a baby .🥰🥰🥰 …
The only I had a problem with is the mattress on the bed. I believe it was old and wore out to the point it should have been trashed. Mattress was one sided with a big sink hole in it but I never complained….
When I arrived, there was virtually no wait time. They took me in and prepared me for the procedure. Everyone I interacted with was professional and kind.
Everyone this time was very friendly & Nice… from the front who checked me in to the back who did my procedures… Erased my bad experience from last year who did my mammogram 🥹… …
Better than mayo . Focused nurse and Dr Brandon Anderson . Responsive and actually listening and responding . Not since several years ago at Holy cross in fort Lauderdale for pneumonia have I felt like a human to medical staff . Thorough and intelligent medical intervention .
Memorial has changed. Greatly impressed with the building, the staff and the treatment. Follow through was as billed and all were pleasant. Could be a resort.
I have one complaint with a day nurse I had two days in a row, she wouldn’t come to my room sometimes for 2-3 hours, if I called it would take several minutes longer than it should have then she would end conversation with,”I’ll be back in a few minutes”!and like I said not be seen for hours.
Had a colonoscopy schedule I get there they tell me is an hour behind they take me in give me ready and now I’m 2 hours behind I won’t leave till 7:30 8:00 at night they should have warned me not warn me let me know that they were behind I …
I was scheduled for a routine procedure. The valet parking was wonderful as I am limited in my walking. The entire staff from check-in to check-out was nothing short of outstanding.
The ER staff was amazing they were fast efficient there expedient they were great, however I experience on the floor when I was admitted overnight was not the greatest I was first brought to a room that wasn’t clean and ready so they put me …
This is an amazing Hospital! My right reverse shoulder replacement was done by Dr.Kamal Bohsali on June 20th, 2022. I spent the night recuperating before being discharged the following day. Everyone that my daughter and I encountered were very professional, kind, and knowledgeable. Keep up the excellent work!
I went to the ER on 7/7 . It was a total waist of time and money . The doctor did pretty much nothing and said I needed to follow up with PCP to figure out what was happening with my health. He said if the bleeding continues than to return …
On my 1st visit, I was left sitting for 2 hours for a 5 minute CT scan, because, somehow after I checked in the ball got dropped. They forgot I was waiting. The lady that did my scan was very nice. On my second visit, I was treated very well by a great crew. For my nuclear stress test.
My mother recently died in September and they refuse to do an auptospy when she left there an 2 hours before her death. I feel like if an family ask for one they should receive it no matter if it’s trauma or not.
Very impressed with the care my dad received especially the doctor forgot his name but he looked so much like Steve Martin great bedside manor and nurses and x-ray tech were very attractive
Went in the ER with my daughter … had a ct scan done and then nothing… the hospital was not busy.. maybe 5 patients tops.. we sat there 5 hrs and nothing.. the nurse said the results of the scan had been back. These drs just walk around …
The staff took EXCELLENT care of me during my stay. The paperwork is lacking details. I’m unable to schedule follow-ups do to referrals not being fowarded to clinics.
I had a wonderful experience during my medical procedure from start to finish. The staff and doctor were very professional and courteous Procedures were explained and all my questions were answered in a layman’s term.
I know a hospital Is not a dental office. But I have a serious Infection In my Jaw from bad teeth. Was prescribed antibiotics from a tella doctor and they were not working. Massive pain going In to the hospital. I guess I’m a lower life form because I have bad teeth. Came in pain left in pain still in pain
FIRST OFF LET ME JUST SAY I WAS HESITANT ABOUT GOING HERE. NEVER BEEN & ALSO SOME OF THE REVIEWS HAD ME FEEL UNCERTAIN. I WENT TO THE ER FOR GALLSTONES & I WAS TAKING CARE OF LIKE NEVER BEFORE RIGHT AWAY! STAFF IS AMAZING! DR.RIDER & My 2 …
I been a patient for many years and always had an order for a urine specimen for Quest this time no order was forwarded. I had requested a colonoscopy stool test I told the physician this is important to as well its wasn’t forwarded either …
Kind, friendly, caring and competent staff. My experience was with Imaging Department (X-ray and MRI). Felt as though I was in good hands throughout the entire visit! …
My husband was sent here by his doctor to be admitted. We had to be admitted through the ER. We have been in an ER exam room for over 10 hours and have now been told we will be in this exam room overnight. We have no water, no ice, no cups, …
I went to the ER on July 5th with severe groin pain, pain in my legs and hips and waited for 2 hrs to be seen. When the doctor came in the ER to speak to me she ordered a CT scan of groin and hips before even examining me. I told the …
The cleanliness of this hospital was sickening. The non privacy policy is a huge issue. They talk out in the open with other patients and individuals around. They aren’t very professional and the system there sucks. I feel like I’m walking into a correctional facility. Definitely with be going to st.vincent Southside hospital .
All the medical staff were awesome starting with nurses, aids and of course the doctor and his team. They made feel comfortable and safe during my stay with their excellent care.
I drove myself to the ER on San Jose due to numbness in my left side. They immediately went into full out stroke assessment mode, which I expected. I felt cared about and safe there. I was later transferred to Memorial Main on …
On the exterior of the hospital there is a very big truck spraying Cyprus Mulch on the exterior of the hospital. It is illegal to put wood byproducts within 25 feet of a building. It is also a sin to use Cyprus saw dust they go into the …
Great hospital especially in comparison to Camden county hospitals!! Er wait time is very fast, always see a doctor right away!! Nurses are friendly and take the time to listen to you! Nurses in the er are not the greatest at keeping up …
Very pleased with service provided. No long waiting, they are all so nice and caring. Addressed all of my issues and explained everything to me.
Overall great place. It was my first visit there but would definitely go back if needed and highly recommend to others.
I spent 18 horrific days at Memorial. They never changed my gown. A bed pan was tossed on my bed with a pack of wipes. I was never bathed. I was attached to IVs in both arms and could not roll over or do more than sit up and my wife was …
I have to say after all the years of taking my mother to the hospital, this was the worse experience ever! We have come to the ER many times (my mom is 85, diabetic) but this time it seemed like the staff was quite unconcerned and not …
It started rough. I was told there weren’t any beds available. I had to wait the first 45 mins in the lobby in between being diagnosed with why I had server stomach pain. Then I was moved to a recliner in the emergency room. I seen empty …
My name is Kali Kinloch 23 from S.C. July 3, 2022 I came into the Memorial Hospital to be seen for Severe Chest pain and a full body Sickle Cell Anemia pain crisis. My pain was so severe that it resulted in me being admitted. Later that …
Fairly organized institution. Spent time over 3 days, however, the registration process was a bit duplicative. Filling out forms once a home and on two other times. Personnel within registration were not too informative when asked …
This was the first terrible experience that we have had at this hospital. Usually they take very good care of the veterans , but not this time. My dad spent about a week in the hospital with COVID …
Dear God, never again in the hospital, never again in trauma. So far the nurses and care team were a plus, the food was good, also blood work was in frequent order by the doctor. Not a bad experience. At any hospital it is no fun being in.
There’s not even a star I would give HCA for how I was treated. I think my nurse came into my room twice since I was there for almost two days. She had the worst attitude and I couldn’t get an answer on my condition without her being angry …
This hospital is the all time worst experience I’ve ever had. Mainly speaking about 5th floor central. The nurses literally let you sit in your own filth for days. My friend has been fighting covid complications and when i go visit she …
Admitted, spent two of the three days in the Emergency Department. Given a bed in the ER and the mattress on the bed was old and cracked and the padding inside was urine soaked and the longer I was in bed, the urine soaked up through the …
Everyone was incredibly nice and caring. They took their time yet they were vey efficient. Thank you Dr. King. Your bedside manner was great. Always appreciate a doctor who seems to truly care about people.
What matters is not the name of places we visit for needed care but the people that are there to provided the care and services we need. It’s those people that make me believe that Memorial Hospital was the right choice for my wife to …
They emergency room was a disaster they tried to send me home with blood poison they had no communication.. they had a newbie that didn’t know how to stick so I got stuck a lot he then gave me fluids I had to tell him to drain the bubbles …
I’m in the hospital due to a bone marrow biopsy and a bone scan. I told my husband to just wheelchair me to the ER and the emergency department was on the ball. I’m on 5 central the nurses and staff have been wonderful. I have covid Pneumonia and they are taking really good care of me. Thank You
All the nurses had amazing bedside manor. They were compassionate and helpful with any questions I had while in the ER. The doctor that treated me even called me twice after I was discharged to check on me and to ask if there was anything else he could for me. All around it was a good experience despite my injury.
Way too long. I was there due to a shortness of breath problem I was having and my oncologist insisted that I go so I got there around 3:30 or 4:00 at the latest. I did not get out of there until after 11:00. Everyone else had all been …
I was treated horribly by the nurse that was taking care of me, took tests for 8 hours and they couldn’t give me a reason why I had horrible chest pains and just let me go without prescribing me anything and now I’m billed $33,000! what a day to be alive.
I had a very positive experience at this emergency center. I was admitted quickly, assessed efficiently. The x-rays were taken by an excellent tech (Pat?) whom I liked because she was so friendly and smart; I trusted her completely. The …
I had a hip replacement surgery last week and I’m not sure it could have gone better. The staff had me exercising by the end of the day and were always very careful and aware of my needs. I spent the night, and went home the following afternoon. Every part of my procedure and stay were excellent, even the food! Good job!!
I enjoy going to HCA for my Mammogram, MRI, and ultrasounds. There is never a wait and all the staff is very friendly and knowledgeable. Booking appointments is very easy and I usually get scheduled only a few days out. I am very …
Excellent experience. Hospital staff treat the patents very well. All staff members are caring and kind. Also, staff will do anything to assist you during your stay at this facility. I was at the facility for a full hip replacement. The …
The facility is very nice. I pre-registered by filling out forms online ahead of time but still got a tablet to go through 14 pages and sign. Then when I got called back, after I changed into the gown I was given another table with more …
Took my daughter here at the advice of rescue on Monday. It was like a ghost town there. They had a security guard at the check in desk who said he had to track down a nurse to give them our paperwork and get us back. That part took a …
Had hernia surgery at HCA, everything was like clockwork, from the friendly person at the Surgery Express desk to the medical personnel who took such good care of me getting me ready for my surgery and after the operation getting me ready …
Everyone was very friendly and assisting. I’m not sure if protocol was followed with my heart rate rising to 110. The front desk lady at labs wasn’t very helpful. I’d ask her a question and she just didn’t know anything. She didn’t offer to …
This visit was an excellent patient experience for me. The nurse was extremely cordial and I felt she gave me an outstanding level of care.
She talked me through each step of my treatment and thoroughly answered my …
My husband was a patient here. Me and my daughter came couldn’t find anyone in the main lobby so called security since we had no idea where to go. Security officer came down and I’m disabled so he found a wheelchair for me and then escorted …
I had an outpatient Cardiac procedure done at Memorial last week and was pleased with the demeanor and professionalism of the team that worked on me to ensure success. Thank you all.
My 89 year old father was in the ER. When I arrived it was difficult to connect with anyone. When he was discharged about 3 hours later, I took off his jacket and found an IV still in his arm, stickers all over his chest and the blood …
This place is a joke. I’m in there with 178/128 blood pressure about to have a stroke, entire right arm numb, and they discharge me and tell me to follow up with a doctor. I went to the emergency room for a reason, not to be told to follow up with a doctor who won’t even be able to see me for a month. Thanks for not helping.
From the time I arrived for my scheduled surgery, thru my surgery, post op and overnight stay everything went smoothly as possible. I would go back again.
HCA is for profit. It doesn’t care about its patients let alone it’s nurses. It’s all about money and they’re investors. They are chronically short staffed because they want to get the most out of nursing. Sometimes one nurse for eight patients.
I’ve Been Waiting On This Survey!!!Very Dissatisfied 😒 My Nurse Practioner ,Act As If He Was Scared To Touch A Black Person ,He Barely Came In The Room, He stuck his head in more than any thing Myself and My Grandchildren came In For he …
Staff very pleasant and nice , the wait was horrible , spent the whole day at the ER just to have an MRI to rule out a suspicious Dx that , Thanks the LORD Jesus Christ wasn’t what we think it was . Again the staff outstanding … the wait at the ER ridiculous !
The staff at the hospital, from the ER to the discharge process, exceeded my expectations. I especially want to thank both of my nurses, the daytime nurse and the nighttime nurse who cared for me on the Cardio floor. The Administrator of HCA should be proud of their staff.
Could not have received better care, food or anything else I needed anywhere else.This being the third overnight visit this year with the other two visits being very good I cannot say that this time. The staff and the food were incredible …
Every visit I had with HCA memorial hospital I filled out the same insurance paper work over and over ( in the app too) they are either incompetent or oblivious. Same paperwork four different occasions and they still keep sending me the same bills because “insurance not provided”. Worthless place keeps flooding my mailbox with bills.
My husband’s hospital visit was absolutely UNACCEPTABLE. We’ve been in the ER for 11 hours . Spoke with the doctor and told her he didn’t want to be admitted after she spoke with him and told him okay he’ll be discharged then walked off. …
No professionalism at all. I wouldn’t be surprised if they told you that you had aids by yelling it down the hallway no patient confidentiality. I didn’t need it but to leave the doors wide open walk in your room and start talking very loudly in ridiculous I know a lot about people I don’t know because of this.
Daren was my CT Scan technician for the second time. He is the epitome of professionalism! He is kind and professional at the SAME time. It is clearly evident that the patient comes first under Daren’s care!
Got the appropriate treatment in form of meds, but was accused by the doctor of abusing the er service by being there when I shouldn’t have been at the er. I ended up having pneumonia. Not even an apology from the Dr.
On time, friendly and clean. I was pleased with my pre-op, post-op, and the care I received while there. More education about my surgery and at home care would have been appreciated and would’ve bumped this review to a 5 star.
I use to love to go to memorial when I’m sick.. But omg this time was horrible I checked in and sat down.Why in the world the doctor checked me in the waiting room..Never got into a room sat in the waiting room for hours just to get put in …
UNDER STAFFED. Everybody was nice And professional. They met all my needs. They need more help and space, people in beds in hallways waiting.Not sure I would be walk in, came in rescue so not bad.
My wife came in to ER for stomach pain and weak everyone was so kind and helpful during the five days in there all the nurse’s were so kind and caring and the doctor was amazing and the food was very good
The staff was very friendly and professional throughout the entire time i was there. It was comforting to know that at all times i was kept updated on what was happening. They took the time to explain everything in full detail.
The E.r. Doctor, Thomas? lied to me first thing, then qadded an accomplice in the lie, completely dismissed a very serious infection and didn’t even do an obligatory exam. I will be calling. I want a meeting with someone on the board. I …
The nurses are excellent. Nicollette, my nurse, and Mico the tech were wonderful and caring and efficient in their service and care.
However, it was 2 days before I ever saw the pulmonologist and I really needed …
Went in for a same-day procedure last Friday 10/21/22 All staff that I interacted w were GREAT!!! I appreciate them all and especially to the ones that made my day a little SWEETER from beginning to exit! …
Very professional and was treated with the greatest respect. The entire staff were very informative and caring. Took care of my emergency and gave me steps to help with my care and progress..
Thank you
Ive been to the hospital a few times and honestly besides them being packed they were very rememerable, down to the nurses, ive never had a memorable experience. The nurse was lovely, the paramedic who drew blood was awesome and my …
I received superior care in the ED last summer. This past week a family member was admitted from one of HCA’s stand alone ER’s. The care at HCS Memorial was the worst I have ever been a party to. I was born at the facility in the 1970’s and …
It was one of the best emergency visits I’ve ever had walked in they checked me in got my vitals blood pressure got me right into X-ray while waiting for my results they medicated me gave me my nebulizer treatment all the nurses and doctors …
Worse hospital ever. They do not abide by HIPAA, as I was given results out in the open in front of other nurses. A nurse tried to get info on me who was not directly involved in my care. On top of that they didn’t take my concerns serious. Only thing they care about is money. This place should be shut down.
I initially had trouble with the questionnaire on the computer during preregistration, but was helped, with no problem, when I called. Paperwork was complete prior to arriving and from checking, mammogram, and X-rays taken, all went well and in a timely manner.
At an important moment when my health was at substantial risk, everyone at HCA Florida Memorial Hospital came through for me. They rendered prompt and professional care. While I truly hope another need doesn’t arise, I will trust them if it does.
The entire staff at Memorial Hosp. exceeded my expectations!!!! From the checking in process, lab work, checking in on day of surgery, clericals, assistants, nurses and doctors to day of leaving were ALL very friendly, professional and knowledgeable. Your team was exceptional and that makes a huge difference. Thanks, Barry Lambert
My experience at HCA Florida Memorial Heart Center in early October was excellent.
I am grateful to Desiree Galarza in registration and Ryan in Admin. for their …
At an important moment when my health was at substantial risk, everyone at HCA Florida Memorial Hospital came through for me. They rendered prompt and professional care. While I truly hope another need doesn’t arise, I will trust them if it does.
They brought me upstairs thinking I was going to be treated for my extreme illness, sat me in a chair in the lobby for EIGHT HOURS, and refused to answer any of my questions. They finally asked me if I wanted to continue with my treatment, …
Staff were all very friendly and professional, and my procedure went very quickly! I did not have to wait for very long to get in, and when I had recovered, they got me out the door very quickly afterwards, which I appreciated.
Zero stars zerrrroooooooo! I have an cancer first off the lady who is skinny and short blond hair is a total rude person who has no business being a nurse, secondly the nurse gave me my discharge papers and when I got home my I’ve was …
You are the best . I was hospitalized on 11/25/2022, for congestive heart failure place in room 3084,all the nurses ,care team, Doctors , food service very professional, checked on me many times during my stay. I appreciate All theirs …
From the Nurses Marie ,my pct and the entire staff on the 5th floor near 5008 made my experience phenomenal being a current employee of HCA myself I was very happy to have had such a great experience and be taken care of the way I did!! Thank you for helping me get better before the holidays
I have extended back pain when I lay flat which I’ve now learned is probably due to bone spurs on my spine. No one knew or guessed why I was in so much pain so they made me stay flat even longer than I was supposed to. I was told it would …
Everything except the registration was world class. Several technical issues with the remote registration. But the care was amazing. They literally met me at the door and I was in bed within 60 seconds of walking in.
My husband is in his twenties and last week had what apparently is a mild very sudden heart attack considering he is extremely healthy and in shape. He is an active duty soldier and was transferred to Jacksonville Memorial because that is …
I went the hospital er with swelling both legs I know that memorial has a list people they consider trouble but my dr.hospital I was triage by the dr.in a pravite room no medical devices he saw I had infection in my legs order a test. Ke …
The hospital staff was attentive to my needs . They listened and took action. The stand alone emergency room, I cannot say the same. I had to wait 4 hours for transport and not once, did the staff look to see if I needed anything.
Went to the e.r. around 6 and sat in e.r. waiting room for 3 hours before I was taken to the back. Staff was very confused and lost my pee sample. The staff gave me meds and a shot and didn’t know what it was for when I asked. Then I waited …
Went to ER bc wrist is broken. They wrapped it up and told me to follow up with orthopedic surgeon. They asked what pharmacy I use so they could call in pain med. I told them clearly twice that I only use CVS… They still sent it to …
Dr. King proved to be a King indeed! 😃 Evelyn, Elton & the other nurses whom names I don’t remember were absolutely amazing, above/beyond. We appreciate them & are grateful for all their support during this journey. Thank you again ! …
Besides the wait, which I understand because they were full, the rest of the staff was sweet and patient. After I got my room my nurses were on point! Especially Xena, forgive me if that is spelled incorrectly, but she was a gem! Very patient and understanding.
I was in for colonoscopy and everyone was so pleasant! Great attitudes! Made me feel very comfortable! Thanks for a great visit Ms. Alex, Paul Dr. Lee and the other ladies!
My wife had to come in for an emergency because she is 9 weeks pregnant and was having extreme sharp pains and unfortunately miscarried very recently. We’re in the sonograph waiting room MRI Zone 1 and there are 3 receptionists sitting at …
I went in for extreme back pain. I was treated for kidney stones that was never there. I was told that there would be a pressure medicine and urinary medicine being called in at CVS pharmacy that never happened. I was very very disappointed …
Getting taken back to the ER is next to impossible sitting for hours. And then trying to talk to someone in the ER by phone. The ER does not answer their phone at all and when they do they are rude I have tried four times to call and find …
The hospital was very clean and had been renovated since the last time I was at this facility. Dr. Brett Frykberg and his surgical staff were phenomenal in their treatment of me. They were very competent, friendly & professional. It was …
Dr. Jenkins showed a very caring demeanor during my time in the ER and he called me the next day to see how I was doing and to remind me to get follow up care which I had received from my PCP. I later got a call from his office to advise me to see my cardiologist as well.
Patient care was below average. I was admitted at 7pm after being in ER for 9 hrs for severe abdominal pain from chronic messenteric ischemia and ulcers. After being dropped off at the room a nurse did not come to greet me until several …
My 80 year old Mom, walked into this hospital on the
4th of November. She was supposed to be discharged on the 7th of November. During the discharge process we discovered she couldn’t walk anymore. They kept her 2 …
I will never come back. I liked the second doctor but the nurse called and yelled at my wife 4 times, called the police and said I stole the IV. I spent 8 hours in a emergency room and I told them I had been there to long. The doctor gave me a prescription and Ieft.
I had a surgery done by Dr Angela Martin and I’m so impressed how everything went on so smoothly. From the pre-op testing till discharge. I stayed overnight for observation and was out by 9am. Drew and Devora was my nurse who took great care of me Rebecca Daisy and I think it’s Javonia were the awesome PCT’s .
Went in for an endoscopy and could not have had a better experience. Check-in was painless and they got right to work with barely any wait. Was in and out in about 2 hours, including anesthesia
Once again, the nursing staff on my floor took GREAT care of me. I have 0 complaints about them. My nurses on 5 were all great, but I want to mention Kayleigh, Melanie, Tena, and especially Sydney and John.
Everyone was super nice. It just seemed to be slow with getting meds ordered by doc so that my pain could be put under control. I have bad migraines and asked for migraine medicine night of admission, which was a Friday night, they gave me …
I have to say, this was the most bizarre experience in the Er. Don’t quite know who the doctor was and they didn’t do an X-ray like I’ve had before, but low and behold once I left I did have meds to treat what they thought it was. Had left …
Great people. From valet worker to Cathy at desk. My nurse Chris was the best. Doctor very good, all people in procedures room right on. This was my first procedure. My second procedure was Dec 2nd. New valet person, just as good as first. …
We had a nurse steal from my mother and was told to call the quality department. They took no accountability because “her purse was in the locker so they aren’t responsible”!! They were the only ones with the key!! DO NOT ALLOW STAFF TO …
This hospital hands down is one of the best I’ve been to. They have never failed me and has always listened and answered any questions I had. I am always grateful to the staff and doctors there.
The cardio unit at the hospital provided exceptional service from preop testing to my discharge. The staff was very professional and attentive at every level of care. My pre and post op nurse , Brittany, was truly exceptional during my stay in the surgery ward.
A nurse in recovery stole $40 from my elderly mother’s purse after her surgery. We know it was her because she deterred my mother from putting her purse in a safe location & rather hand it to staff. Also no one was allowed back with my …
Very caring staff. One problem however is that despite my informing them of my extremely enlarged prostate and difficulty in urination, I was sent home without a catheter. This resulted in extreme pain, a nearly burst bladder and a subsequent visit to the Emergency Room to be catheterized with no anesthesia.
My daughter brought me to your ER late one evening. It was clear that I was in distress. Your team, first with reception, was caring and able to expedite my need for care. A wonderful nurse took my daughter and me to a medical room where …
Just spent the most frustrating 6 days of our lives. Husband checked into their satellite ER and it took almost 24 hours to get to the hospital. It seemed like a 3rd world country in that ER. Doctors seemed competent and some of the …
They only diagnosed me for one issue when I had three. I sat there for 4 hours and when a nurse said something to me for the first time, she was preparing my discharge papers. Mind you this whole time I never saw the doctor. 4 hours later …
All though I got to a room quickly it took awhile to be seen by doctor but the registrar on tablet part was nice. Everything was fairly quick in comparison to large hospital. My issue wasn’t resolved but the sense of urgency was eliminated.
I was brought in by my niece after a dog bite to the left side of my mouth. The staff was wonderful to say the least! I learned I needed stitches! I was extremely scared of the procedure which included shots to my face. I’m terrified of …
It was very comforting to know that each and everyone was a tentative to the patient which is me. The doctor and the nurse as well as the ultrasound technician thank you if “every shift” was like that we would be mentally and physically Cured for that humans relationship each time thank you
The worst hospital I’ve been to after 3 kids and living in 6 states. I was in town on business and had very bad chest pain. I called the nurse hotline after I googled and of course they refer me to go in and recommend their hospital. I see …
What a great experience. The ladies at the registration desk were so helpful and pleasant. I was very anxious this year about having my mammogram. Leanne was so patient, kind and really put me at ease. Thank you, Leanne.
I gave a 1 star rating to HCA Florida Memorial Hospital because while they did help reset my elbow in July of 2021 after a climbing injury (5/5 star experience), my dealings with their billing department afterwards have been nothing short …
Great staff, very caring and they helped with my worries of my condition. Charge nurse reassured that they will stay on top of what the doctors orders. In the morning, the nurse director personally came to check on me, which is amazing because it shows they care about their patients.
My 32 year old husband came in to the ER with BP at 170/98. They sent him home without any form of treatment and told him to contact his primary care. …
I had a vague recollection that Memorial hospital did not have a stellar reputation years ago so there was some trepidation on my part when I learned that my surgeon, Dr Afshari planned my surgeries there. But as I went ahead with it I …
My father ‘s care was good. Aileen (nurse) on 2 floor was very caring, supportive and had great follow-up with the family. Aly (patient care) was also very attentive and caring. We appreciate the both of them.
From the nurses and doctors who played music to calm me upon entering the trauma unit to the talented chefs in the kitchen, everything about HCA Florida Memorial Hospital was on par to expectations when compared to any other hospitalization …
I gave birth and my doctor delivered my baby . The nurses were VERY nice and made me feel very safe. Only downhill was I kept having to remind them of minor things.. I stayed for 2 days and it was solid. Would go back.
It was a wonderful experience in all aspects. The person that performed my mammogram was extremely good, the facility was very nice, modern technology, patient care driven. Thank you HCA Florida/ Memorial. Blessings to all.
I didn’t have a long wait at all in the waiting room which of course is always nice. The personnel taking care of me were very professional and nice. The registration woman that I spoke with was very pleasant and very helpful . I was in and out of there in a good amount of time. I would recommend going there
During my recent gallbladder surgery, I found the complete staff from reception, pre-op, post-op/recovery, and surgical team to be attentive, caring, skilled, and very conscientious. Continually monitoring one throughout the various stages …
I was admitted 8/16/21 through the ER which went perfectly! I was sent to the 4th floor with Covid 19 and the floor was half-full with patients and the floor was never full. My room was directly across from the Nurse’s Station, however, my …
My husband has covid pneumonia was due for a CT scan of chest yesterday and it still has not been done. Worthless hospital. Denied food. I would not recommend this hospital to anyone. They just want you to be a death statistic at their hospital. Nurses have been good but the doctors are worthless.
On September 6 my son went to an Optometrist 10/04/2022. His blood Pressure was taken it was high! We were told to go quickly to the Emergency Room. We went to Florida Memorial Hospital on Beach & University. When I tell U EVERYONE! from …
My Husband was a patient at HCA for 7 days, he was confused and weak. I was concerned when I would leave at night, but my concerns were relieved when I returned in the morning. The entire time the staff was very attentive, friendly and professional. I could not have asked for better care.
Going to start by saying that DR Mancuso was great, went in on a stretcher because my muscle spasms put me down like a dog and could not get off the couch so had to call the ambulance. Besides the wait and the fact that the ER and the …
Quick, convenient, and I really appreciated the Saturday appointment! The staff and nurses are awesome. Friendly and efficient. They made an uncomfortable necessity much more pleasant. Highly recommend!
I had a surprisingly good visit because checking in was fast and the wait was fast and I was seen and given medication and discharged in no more than an hour and a half which I think is exceptional for an emergency room. Also everyone that …
Hello, my daughter is in this Hospital ( I use the term Ha!) right now. She just had knee surgery yesterday! They have deprived her of pain medication now for 7 hours. She is is terrible pain, they are ignoring her! I would not let my dog …
In Jacksonville, we are so fortunate to have incredible people serving us all in the trauma 1 department of Memorial Hospital. As I am currently a patient here, I feel an overwhelming sense of gratitude for the incredible doctors, nurses …
While this is the only hospital in jax I’ve experienced with good bedside manner but the wait is obsurd. My mom waited in a recliner for 24 hrs while watching people that arrived way way way after get a room. The staff was very polite to me …
It was necessary for me to visit the Memorial Hospital Emergency Room off of Kernan Blvd. and Atlantic Blvd. I was treated professionally by the staff. Mary Lou took great care of me while I was there and had a wonderful sense of humor …
Just had a total knee replacement surgery here on Monday, and I was very apprehensive since I haven’t been to Memorial Hospital in 20 years. The care was absolutely exceptional. From check in, pre op, post op and physical therapy joint …
Just had a procedure here and wow I’m blown away by how helpful and professional everyone was. From the registration staff to the nurses, I’m super impressed at how well I was treated. Thank you for making an invasive procedure a pleasant experience. Didn’t know that was possible but the wonderful staff at HCA accomplished it!
Attention to my concern was good. The biggest problem was the doctor I saw. He did his best to influence me to NOT take any Covid vaccines because they are unsafe, in his opinion. I find this VERY UNPROFESSIONAL and would not return to this facility if I had to see him again.
Amazing courtesy and bedside manner. Made me feel very comfortable about my procedure, and kept a super positive demeanor the whole time. What a great team from the front desk to the nurses station!! Thanks Florida Memorial!
My visit was great; the only thing that was kind of frustrating was the fact that they couldn’t figure out what exactly was wrong with me. They referred me to a G.I. specialist, but the G.I. specialist they referred me to can’t get me an …
Out patient surgery was very transactional.Not personal at all.I did not suffer injury or have any problems but there was no concern for my well-being on a personal level in any of the procedure. In recovery I was not asked how my pain was. …
My neurologist was amazing. I went into the hospital with severe pain in my spin. I was admitted because of my inability to walk. I spent almost two weeks in the hospital 🏥 with the nurses on staff. There was more gossiping about my …
I checked in to HCA on 11/25 for surgery to repair an abdominal hernia. From checking in to recovery the staff were phenomenal and the process seamless. The nursing staff was very attentive and patient. They answered any and all questions I …
Great experience as far it can be one considering what I was being seen for. The staff were fantastic. I was in very close to my appointment time and don’t remember a thing! Mission accomplished. Dr Lee is the man and his staff took great care of me.
The staff was remarkable. They never let me feel like I wasn’t been attended to. All questions I asked were answered very clear and without me having them elaborate more into detail. By far this is the best hospital and would recommend …
I went in feeling pretty bad but came home much better. Clint was my nurse and he was very attentive and took very good care of me. He was very personable and kind. I have been to other facilities but I will go here from now on. It was very clean and everyone was very nice.
I had the best experience at this hospital. The staff was great! I was in the hospital for 3 days and had the best care ever. Not only did they help me they accommodated me family. We are from GA but if I lived closer this would be my hospital of choice. I loved my stay.
I spent 21 hours in the ER waiting for a room to open up. Was told that the doctor on call would stop by and also the cardiologist. The Dr on call stopped by after a few hours and his assistant stopped by twice. The cardiologist never …
I visited the facility on July 9. I waited 3 hours in the waiting room. I was the only one left in the waiting area after 3 a.m Dr Harlow called me in the hall way to tell me that no bed is available to conduct an examination. She …
I have had four different surgeries in my life and I can say without any doubt that this was the best experience I have ever had.everyone involved was extremely helpful and answered any and all questions. …
After massive food poisoning from Buffalo Wild Wings fries which made me vomit 6 times in a 2 hour span, I was severely dehydrated with low blood pressure. I am fairly new in town so I was not sure which hospital was best, but due to strong …
i was in out-patient for about 6 hours (give or take) I was treated with respect, and wonderful nurses. the nurses or lab techs. were very good at there job drawing blood several times. i got the results from my doctor and was so excited …
From the time I checked in until I was discharged I received nothing short of amazing care. The nurses, radiology, anesthesia, transport, etc. – all were kind and caring. The facilities are nice, clean, and met expectations. I want to give a special shout out to nurse Sarah on the 4th floor – she was a Godsend.
First and foremost, I want to thank you for taking of me while I was there.
I gave Memorial Hospital a 2 Star because staff were not communicating to one another for example, not reading Dr.’s note. For example, my nurse didn’t want to …
I just had my second baby here and had nothing but a good experience ! The nurses on the labor & delivery floor were really on top of everything and made sure to always ask if I needed anything or if I was comfortable . Being away from home …
I would really like to give more than 2 stars because the staff of this hospital is top notch. Really accommodating and pleasant. However, the cleanliness was awful. We were taken to an exam room in the ER and it smelled of feces and there …
I decided to go to the emergency room when a hangnail got infected in my hand. I am already terrified but being that I am a diabetic I understood that it could potentially get really bad. I visited this emergency room about 5 o’clock in the …
The doctor and procedure staff that I encountered at the Heart Center at HCA Florida Memorial Hospital were very caring, personable and professional for my Tilt Table test. My only negative was the additional stress of being told they were …
Even though we were ask to come in early, and my insurance was not verified, for an hour after our early arrival, surgery never got started until after my original scheduled time at 2, when we finally got underway, everything went well as …
Didn’t have to wait 4 hours to be seen and I really appreciate that, my husband was allowed in the room with me, medical staff was really kind, the person upfront was very kind and attentive, I was in real pain, but was treated quickly! …
The experience I had at HCA was wonderful! Staff were friendly and informative. They checked on me consistently and made me feel valued. After surgery, the orthopedic nurse checked on me as well. While having a spinal, there was a male …
My experience at the HCA Fl Memorial Hospital was amazing. From the Nurse Techs to the Surgeon and his team were all so professional, thorough and caring. They all went above and beyond to make my stay successful for the procedure I had. …
Cheerful, professional, efficient. My experience with outpatient surgery exceeded expectations. In recent years, the quality of my encounters with health care providers in general has been in steady decline. However, everyone I encountered …
Kristi Crawford was one of my nurses during my delivery of my first baby. She was absolutely amazing and extremely kind and patient with me and my husband. I was very nervous but she had a calm essence about her that helped me feel like …
My stay was excellent, outstanding, magnificent, from the beginning when I was admitted to the ER. The nurses that took care of me at the ER were fantastic and everybody knew their job. I give them a 5 star all the way. If there was a 10 …
I can say with all honesty, the experience at Memorial Hospital was top notch. I had a procedure in the heart center and the staff was outstanding. I checked in on line and was greeted with a very sweet lady and from that time to the time …
Had very good care during my stay. The doctor on my floor I liked he was informative and honest to me. I would like to thank the food service girl that brought my tray every day. The food was much better than Mayo Hospital. The nurses took …
Dr. Martin performed my surgery and was amazing! The whole staff from waiting room to aftercare was so nice and caring. These are the people who belong in the medical field. You can tell they genuinely care about patients. …
Quick, easy and comfortable. Staff where very nice and professional. The doctors and nurses performed expertly at there profession. I can’t wait to go back for my next procedure.
I have a lot of health issues and I go to this location often. Everyone here is warm and compassionate. They really make you feel safe and not judged like the big hospitals around here. Dr. poppa is the most kind, gentle, caring Dr I have ever experienced. And I see MANY doctors!
Even though I didnt want to be in the hospital for any length of time, much less almost a week. I have to honestly say that the BIGGEST thanks I can give to were my nurses. Every single one of them made it seem like I wasnt even in a …
My delivery experience was wonderful. My L&D nurse Erin was truly amazing! Also had the sweetest, most loving housekeeper named Sharon who was another blessing during our stay.
Another visit for breast imaging, & the staff was superb. Friendly, competent, & compassionate. I do ask a lot of questions, & they answered everything without making me feel like a dummy. From making the appointment to the procedure, it …
The nurses and doctors here in the women’s part of the hospital are amazing! From giving birth to taking care of my princess and myself, they have been A1. The cleanliness of the hospital has made me feel even more comfortable. I would definitely recommend this hospital and staff!!!
If I could give this hospital a DOUBLE 5 stars I would. I went in for a toothache and let me tell you, I was seen and triaged and registered all in under 30 minutes. The staff and I mean ALL of the staff that I dealt with and even the ones …
I thought everyone from checking in at the front desk to having my procedure done every single person was nicer than the next.
I was so impressed with the staff at this hospital. I was only at the …
Okay so I was taken to memorial because I had to have my appendix removed. The surgery was fine but the service for medication and really everything was awful. They were understaffed and nothing was ever done efficiently. However if you happen to get Dr Evans or a young nurse with a tat on her arm, know that you are in good hands.
staff were very professional. Edward was my Prep person for surgery and he was awesome.
I came into the ER because I was having really bad gallbladder pain. I already knew that I had stones. Had a surgery consult for Wednesday but had to cancel it due to a family emergency. ER staff was great. Dr. Michael Heid, DO was …
My wife and I were both tested positive for Covid. My wife received medication for the covid and I received an inhaler and cough medicine. At least all the staff were very caring. God bless them all.
The service was very nice and friendly but I went in and told everyone I spoke with my symptoms, what was bothering me the most and what other medical professionals had told me since my symptoms started, and none of it was considered when …
Admitted to Emergency Department on a Wednesday in May 2022, given fluids and pain killer, CAT scan reviled a right-side kidney stone, doctor recommended I be admitted to hospital to monitor and potentially remove the stone. …
The wait was not long at all there were only two others there. The triage
nurse obviously wasn’t wanting to be at work it was very impersonal and uncomfortable. Not ideal for sick people wo need comforted …
My visit to the heart center was a 5 star experience. The nurses, doctors, and other staff are phenomenal. However when I was moved up to 2 north the service went downhill fast. The nurses were not personal, I never saw a doctor, and did not receive the care I would have liked to receive.
Hospital staff are great.
I had a knee replacement surgery and was treated very well.
Food options were definitely a big plus. …
Very impressed with treatment I received from the moment I entered the ER facility until the time I departed. Security personnel helped me with initial sign-in at the kiosk by answering questions I had concerning using the kiosk to check-in …
Dr. Davis-Jenkins is so amazing. She has excellent bedside manners. She is honest and thoroughly in her prognosis. She puts forth every effort to make sure that her patient get the help and resources they need. Way to go Doc!!!!
Amazing team.
Excellent experience/care.
Very thankful to everyone that works at HCA Florida Memorial Hospital.
Excellent Drs. and Nurse’s CNA.Was a great procedure for blood clots in left lower calf and removed and stint placed in groin area left side new procedure. Feeling great must listen to Dr. Orders for continued health for improvement cardio issue
In a beautiful and clean hospital, I had the out-patient procedure of having a litter of fluid removed from my right lung. The procedure was very easy—no more than having a vaccination. The following day I received a follow-up call from the …
Eveyone was very patient and understanding, I got help just about right away and I was very appreciative, the whole process was very smooth beginning to end. Thank you so much! 🙂
I do not live in Jacksonville, so was only visiting, when I unfortunately needed to go to the ER. I was so impressed with the nurse that cared for me, she was very knowledgeable about my other medical conditions, let alone the one the had …
The Trauma Staff and Center was outstanding. They truly felt like family and were very focused on my comfort and provided immediate action to address my injuries. Thier bedside manner showed they truly cared and communications was prompt …
I came to the stand alone ED because I was experiencing some back pain that I couldn’t shake for a few days. From the moment that I want into the Ed, the security guard was really nice helped me with getting signed in from the kiosk. When I …
Everything was great. The nurse was really good and treated my mom like gold.
It was great all the doctor’s and nurses were wonderful ❤️ 😊 …
Was in the ER almost 12 hours before I was taken up to my room. Once there I saw my bed was broke. Didn’t say anything because I was exhausted and hungry. So it was no big deal. The next morning around 6:30, started off well but not long …
it’s a good place, with good people; they all took very good care of me on several occasions.
I checked in on a Friday night to the emergency room for a fracture and the waiting area was it about 70% capacity. The hospital seemed to be fairly organized and doing the best they could with the available resources. Triage was done …
ER visit while on vacation. The wait time was less than 20 minutes which I am sure is not the normal. The department was extremely clean and orderly. Prior to leaving for vacation I received treatment for the issue from the health system I …
I recently had an endoscopy procedure at Memorial Hospital. Their outpatient Endoscopy Department was one of the cleanest I’ve ever experienced, including the bathroom. From the moment I walked in everyone was extremely nice & helpful. The …
My experience with the Memorial Emergency Center on 11850 Atlantic Blvd, Jacksonville FL 32225. Was a great experience, the staff showed much concern and passion of my condition. The nurses was very professional and perform their duties at …
I went in for contractions at 25 weeks pregnant. The room and nursing staff were extremely nice. The nurses kept me informed every step of the way and were very reassuring. However, I sat in that room for SIX hrs waiting for Dr. Chitriki …
As I entered the mammogram facility, I was greeted and given a tablet to complete a survey. The attendant was there to help with any problems. When I was called to main desk, the clerk discovered that one of the codes for a procedure was …
My experience was not pleasant. I had emergency surgery on a Thursday
I finally got discharged on Monday. That whole time my sheets were not changed, I didn’t have anyone to help me to clean up, my table was never cleaned off and …
We traveled from out of town for an appointment at Memorial. Unfortunately, I am no stranger to hospitals and I was pleasantly surprised at what I experienced. Everyone I encountered here was very kind and seemed genuinely concerned about …
I was Jacksonville. I went in for a pregnancy issue. My concerns were immediately addressed. All staff worked diligently and were super kind. Once I got to labor & delivery service was fast the room was clean and tidy. The nurses on the …
I received the most amazing care while an outpatient here for gallbladder surgery. Marshall, Tammy, Stephanie and Jody were phenomenal and very attentive and professional. Everyone I encountered was extremely thorough throughout the entire …
All of my nurses and doctors were so helpful and understanding during my delivery and after i would rec this hospital to everyone who is having a baby .🥰🥰🥰 …
The only I had a problem with is the mattress on the bed. I believe it was old and wore out to the point it should have been trashed. Mattress was one sided with a big sink hole in it but I never complained….
When I arrived, there was virtually no wait time. They took me in and prepared me for the procedure. Everyone I interacted with was professional and kind.
Everyone this time was very friendly & Nice… from the front who checked me in to the back who did my procedures… Erased my bad experience from last year who did my mammogram 🥹… …
One nurse was fairly rude, outside of that everyone else was amazing! I’d go back, just a basic hospital.
My visit at memorial Hospital was for the most part very good. The only issue that I had is that a pair of my earrings disappeared.
Confident, friendly, caring. I love Memorial Hospital and would not go anywhere else.
Better than mayo . Focused nurse and Dr Brandon Anderson . Responsive and actually listening and responding . Not since several years ago at Holy cross in fort Lauderdale for pneumonia have I felt like a human to medical staff . Thorough and intelligent medical intervention .
Memorial has changed. Greatly impressed with the building, the staff and the treatment. Follow through was as billed and all were pleasant. Could be a resort.
They were so nice to me. I haven’t been there in several years. I have to say that they have improved in all areas!
I always have a pleasant experience for my annual mammogram. The staff are always very courteous and efficient.
My ER visit went well they took great care of me. I highly recommend this hospital. Thanks guys!!
I have one complaint with a day nurse I had two days in a row, she wouldn’t come to my room sometimes for 2-3 hours, if I called it would take several minutes longer than it should have then she would end conversation with,”I’ll be back in a few minutes”!and like I said not be seen for hours.
This one of the best hospitals I have been at. The staff were very professional and treated you with respect. Thank you for saving my life.
L&D nurses were amazing. I felt heard and never felt like I was bothering them when I needed something. So glad I get to deliver here.
This is for the Julington Creek Emergency location. No wait. Facility is very clean , staff is wonderful. Registration is easy and quick.
Are the ER nurse was extremely attentive, and patient with me friendly as well her Orientee was awesome. They put me at ease.
Had a colonoscopy schedule I get there they tell me is an hour behind they take me in give me ready and now I’m 2 hours behind I won’t leave till 7:30 8:00 at night they should have warned me not warn me let me know that they were behind I …
I was scheduled for a routine procedure. The valet parking was wonderful as I am limited in my walking. The entire staff from check-in to check-out was nothing short of outstanding.
The ER staff was amazing they were fast efficient there expedient they were great, however I experience on the floor when I was admitted overnight was not the greatest I was first brought to a room that wasn’t clean and ready so they put me …
This is an amazing Hospital! My right reverse shoulder replacement was done by Dr.Kamal Bohsali on June 20th, 2022. I spent the night recuperating before being discharged the following day. Everyone that my daughter and I encountered were very professional, kind, and knowledgeable. Keep up the excellent work!
I went to the ER on 7/7 . It was a total waist of time and money . The doctor did pretty much nothing and said I needed to follow up with PCP to figure out what was happening with my health. He said if the bleeding continues than to return …
I went in for heart surgery and have nothing but respect and praise for everyone I came in contact with, from the house cleaning to the surgeon.
On my 1st visit, I was left sitting for 2 hours for a 5 minute CT scan, because, somehow after I checked in the ball got dropped. They forgot I was waiting. The lady that did my scan was very nice. On my second visit, I was treated very well by a great crew. For my nuclear stress test.
One of the best hospitals I’ve ever been to. They take great care of you and meet your needs. Highly recommend.
My mother recently died in September and they refuse to do an auptospy when she left there an 2 hours before her death. I feel like if an family ask for one they should receive it no matter if it’s trauma or not.
The service I received on 4 center, was the best. No complaints or concerns from the medical staff.
Very impressed with the care my dad received especially the doctor forgot his name but he looked so much like Steve Martin great bedside manor and nurses and x-ray tech were very attractive
Went in the ER with my daughter … had a ct scan done and then nothing… the hospital was not busy.. maybe 5 patients tops.. we sat there 5 hrs and nothing.. the nurse said the results of the scan had been back. These drs just walk around …
The staff took EXCELLENT care of me during my stay. The paperwork is lacking details. I’m unable to schedule follow-ups do to referrals not being fowarded to clinics.
I had a wonderful experience during my medical procedure from start to finish. The staff and doctor were very professional and courteous Procedures were explained and all my questions were answered in a layman’s term.
I know a hospital Is not a dental office. But I have a serious Infection In my Jaw from bad teeth. Was prescribed antibiotics from a tella doctor and they were not working. Massive pain going In to the hospital. I guess I’m a lower life form because I have bad teeth. Came in pain left in pain still in pain
FIRST OFF LET ME JUST SAY I WAS HESITANT ABOUT GOING HERE. NEVER BEEN & ALSO SOME OF THE REVIEWS HAD ME FEEL UNCERTAIN. I WENT TO THE ER FOR GALLSTONES & I WAS TAKING CARE OF LIKE NEVER BEFORE RIGHT AWAY! STAFF IS AMAZING! DR.RIDER & My 2 …
I been a patient for many years and always had an order for a urine specimen for Quest this time no order was forwarded. I had requested a colonoscopy stool test I told the physician this is important to as well its wasn’t forwarded either …
Kind, friendly, caring and competent staff. My experience was with Imaging Department (X-ray and MRI). Felt as though I was in good hands throughout the entire visit! …
My husband was sent here by his doctor to be admitted. We had to be admitted through the ER. We have been in an ER exam room for over 10 hours and have now been told we will be in this exam room overnight. We have no water, no ice, no cups, …
I went to the ER on July 5th with severe groin pain, pain in my legs and hips and waited for 2 hrs to be seen. When the doctor came in the ER to speak to me she ordered a CT scan of groin and hips before even examining me. I told the …
The cleanliness of this hospital was sickening. The non privacy policy is a huge issue. They talk out in the open with other patients and individuals around. They aren’t very professional and the system there sucks. I feel like I’m walking into a correctional facility. Definitely with be going to st.vincent Southside hospital .
Great service. They were very efficient. Had me in on time and out quickly. Everyone was very friendly and professional.
All the medical staff were awesome starting with nurses, aids and of course the doctor and his team. They made feel comfortable and safe during my stay with their excellent care.
I drove myself to the ER on San Jose due to numbness in my left side. They immediately went into full out stroke assessment mode, which I expected. I felt cared about and safe there. I was later transferred to Memorial Main on …
On the exterior of the hospital there is a very big truck spraying Cyprus Mulch on the exterior of the hospital. It is illegal to put wood byproducts within 25 feet of a building. It is also a sin to use Cyprus saw dust they go into the …
Great hospital especially in comparison to Camden county hospitals!! Er wait time is very fast, always see a doctor right away!! Nurses are friendly and take the time to listen to you! Nurses in the er are not the greatest at keeping up …
Very pleased with service provided. No long waiting, they are all so nice and caring. Addressed all of my issues and explained everything to me.
Overall great place. It was my first visit there but would definitely go back if needed and highly recommend to others.
I spent 18 horrific days at Memorial. They never changed my gown. A bed pan was tossed on my bed with a pack of wipes. I was never bathed. I was attached to IVs in both arms and could not roll over or do more than sit up and my wife was …
I have to say after all the years of taking my mother to the hospital, this was the worse experience ever! We have come to the ER many times (my mom is 85, diabetic) but this time it seemed like the staff was quite unconcerned and not …
It started rough. I was told there weren’t any beds available. I had to wait the first 45 mins in the lobby in between being diagnosed with why I had server stomach pain. Then I was moved to a recliner in the emergency room. I seen empty …
My name is Kali Kinloch 23 from S.C. July 3, 2022 I came into the Memorial Hospital to be seen for Severe Chest pain and a full body Sickle Cell Anemia pain crisis. My pain was so severe that it resulted in me being admitted. Later that …
Fairly organized institution. Spent time over 3 days, however, the registration process was a bit duplicative. Filling out forms once a home and on two other times. Personnel within registration were not too informative when asked …
This was the first terrible experience that we have had at this hospital. Usually they take very good care of the veterans , but not this time. My dad spent about a week in the hospital with COVID …
Dear God, never again in the hospital, never again in trauma. So far the nurses and care team were a plus, the food was good, also blood work was in frequent order by the doctor. Not a bad experience. At any hospital it is no fun being in.
There’s not even a star I would give HCA for how I was treated. I think my nurse came into my room twice since I was there for almost two days. She had the worst attitude and I couldn’t get an answer on my condition without her being angry …
This hospital is the all time worst experience I’ve ever had. Mainly speaking about 5th floor central. The nurses literally let you sit in your own filth for days. My friend has been fighting covid complications and when i go visit she …
Admitted, spent two of the three days in the Emergency Department. Given a bed in the ER and the mattress on the bed was old and cracked and the padding inside was urine soaked and the longer I was in bed, the urine soaked up through the …
Waited almost 2 months for this MRI. Series of mishaps and lost paperwork. Inefficiency of ER doctor. …
Everyone was incredibly nice and caring. They took their time yet they were vey efficient. Thank you Dr. King. Your bedside manner was great. Always appreciate a doctor who seems to truly care about people.
What matters is not the name of places we visit for needed care but the people that are there to provided the care and services we need. It’s those people that make me believe that Memorial Hospital was the right choice for my wife to …
They emergency room was a disaster they tried to send me home with blood poison they had no communication.. they had a newbie that didn’t know how to stick so I got stuck a lot he then gave me fluids I had to tell him to drain the bubbles …
I’m in the hospital due to a bone marrow biopsy and a bone scan. I told my husband to just wheelchair me to the ER and the emergency department was on the ball. I’m on 5 central the nurses and staff have been wonderful. I have covid Pneumonia and they are taking really good care of me. Thank You
All the nurses had amazing bedside manor. They were compassionate and helpful with any questions I had while in the ER. The doctor that treated me even called me twice after I was discharged to check on me and to ask if there was anything else he could for me. All around it was a good experience despite my injury.
Way too long. I was there due to a shortness of breath problem I was having and my oncologist insisted that I go so I got there around 3:30 or 4:00 at the latest. I did not get out of there until after 11:00. Everyone else had all been …
I was treated horribly by the nurse that was taking care of me, took tests for 8 hours and they couldn’t give me a reason why I had horrible chest pains and just let me go without prescribing me anything and now I’m billed $33,000! what a day to be alive.
I had a very positive experience at this emergency center. I was admitted quickly, assessed efficiently. The x-rays were taken by an excellent tech (Pat?) whom I liked because she was so friendly and smart; I trusted her completely. The …
I had a hip replacement surgery last week and I’m not sure it could have gone better. The staff had me exercising by the end of the day and were always very careful and aware of my needs. I spent the night, and went home the following afternoon. Every part of my procedure and stay were excellent, even the food! Good job!!
I enjoy going to HCA for my Mammogram, MRI, and ultrasounds. There is never a wait and all the staff is very friendly and knowledgeable. Booking appointments is very easy and I usually get scheduled only a few days out. I am very …
Excellent experience. Hospital staff treat the patents very well. All staff members are caring and kind. Also, staff will do anything to assist you during your stay at this facility. I was at the facility for a full hip replacement. The …
I was taken in quickly, nurses, doctors and staff were friendly and very professional. Will go there again if I need an ER or hospital services.
PLEASE PLEASE DO NOT TAKE YOU OR YOUR CHILDREN TO THIS HOSPITAL!!!!
I am not one to leave bad reviews but this place really should be shut down. I …
The facility is very nice. I pre-registered by filling out forms online ahead of time but still got a tablet to go through 14 pages and sign. Then when I got called back, after I changed into the gown I was given another table with more …
Took my daughter here at the advice of rescue on Monday. It was like a ghost town there. They had a security guard at the check in desk who said he had to track down a nurse to give them our paperwork and get us back. That part took a …
Had hernia surgery at HCA, everything was like clockwork, from the friendly person at the Surgery Express desk to the medical personnel who took such good care of me getting me ready for my surgery and after the operation getting me ready …
Everyone was very friendly and assisting. I’m not sure if protocol was followed with my heart rate rising to 110. The front desk lady at labs wasn’t very helpful. I’d ask her a question and she just didn’t know anything. She didn’t offer to …
This visit was an excellent patient experience for me. The nurse was extremely cordial and I felt she gave me an outstanding level of care.
She talked me through each step of my treatment and thoroughly answered my …
My husband was a patient here. Me and my daughter came couldn’t find anyone in the main lobby so called security since we had no idea where to go. Security officer came down and I’m disabled so he found a wheelchair for me and then escorted …
I had an outpatient Cardiac procedure done at Memorial last week and was pleased with the demeanor and professionalism of the team that worked on me to ensure success. Thank you all.
My 89 year old father was in the ER. When I arrived it was difficult to connect with anyone. When he was discharged about 3 hours later, I took off his jacket and found an IV still in his arm, stickers all over his chest and the blood …
This place is a joke. I’m in there with 178/128 blood pressure about to have a stroke, entire right arm numb, and they discharge me and tell me to follow up with a doctor. I went to the emergency room for a reason, not to be told to follow up with a doctor who won’t even be able to see me for a month. Thanks for not helping.
From the time I arrived for my scheduled surgery, thru my surgery, post op and overnight stay everything went smoothly as possible. I would go back again.
HCA is for profit. It doesn’t care about its patients let alone it’s nurses. It’s all about money and they’re investors. They are chronically short staffed because they want to get the most out of nursing. Sometimes one nurse for eight patients.
I’ve Been Waiting On This Survey!!!Very Dissatisfied 😒 My Nurse Practioner ,Act As If He Was Scared To Touch A Black Person ,He Barely Came In The Room, He stuck his head in more than any thing Myself and My Grandchildren came In For he …
I had to stay over night after surgery. I felt so well cared for. Everyone was attentive and friendly
Great support staff. Skilled surgeon and nurses. Everyone was compassionate and professional. Facility was spotless
Staff very pleasant and nice , the wait was horrible , spent the whole day at the ER just to have an MRI to rule out a suspicious Dx that , Thanks the LORD Jesus Christ wasn’t what we think it was . Again the staff outstanding … the wait at the ER ridiculous !
The staff at the hospital, from the ER to the discharge process, exceeded my expectations. I especially want to thank both of my nurses, the daytime nurse and the nighttime nurse who cared for me on the Cardio floor. The Administrator of HCA should be proud of their staff.
Could not have received better care, food or anything else I needed anywhere else.This being the third overnight visit this year with the other two visits being very good I cannot say that this time. The staff and the food were incredible …
Every visit I had with HCA memorial hospital I filled out the same insurance paper work over and over ( in the app too) they are either incompetent or oblivious. Same paperwork four different occasions and they still keep sending me the same bills because “insurance not provided”. Worthless place keeps flooding my mailbox with bills.
My husband’s hospital visit was absolutely UNACCEPTABLE. We’ve been in the ER for 11 hours . Spoke with the doctor and told her he didn’t want to be admitted after she spoke with him and told him okay he’ll be discharged then walked off. …
No professionalism at all. I wouldn’t be surprised if they told you that you had aids by yelling it down the hallway no patient confidentiality. I didn’t need it but to leave the doors wide open walk in your room and start talking very loudly in ridiculous I know a lot about people I don’t know because of this.
Daren was my CT Scan technician for the second time. He is the epitome of professionalism! He is kind and professional at the SAME time. It is clearly evident that the patient comes first under Daren’s care!
Got the appropriate treatment in form of meds, but was accused by the doctor of abusing the er service by being there when I shouldn’t have been at the er. I ended up having pneumonia. Not even an apology from the Dr.
On time, friendly and clean. I was pleased with my pre-op, post-op, and the care I received while there. More education about my surgery and at home care would have been appreciated and would’ve bumped this review to a 5 star.
I use to love to go to memorial when I’m sick.. But omg this time was horrible I checked in and sat down.Why in the world the doctor checked me in the waiting room..Never got into a room sat in the waiting room for hours just to get put in …
UNDER STAFFED. Everybody was nice And professional. They met all my needs. They need more help and space, people in beds in hallways waiting.Not sure I would be walk in, came in rescue so not bad.
My wife came in to ER for stomach pain and weak everyone was so kind and helpful during the five days in there all the nurse’s were so kind and caring and the doctor was amazing and the food was very good
The staff was very friendly and professional throughout the entire time i was there. It was comforting to know that at all times i was kept updated on what was happening. They took the time to explain everything in full detail.
The E.r. Doctor, Thomas? lied to me first thing, then qadded an accomplice in the lie, completely dismissed a very serious infection and didn’t even do an obligatory exam. I will be calling. I want a meeting with someone on the board. I …
The nurses are excellent. Nicollette, my nurse, and Mico the tech were wonderful and caring and efficient in their service and care.
However, it was 2 days before I ever saw the pulmonologist and I really needed …
Went in for a same-day procedure last Friday 10/21/22 All staff that I interacted w were GREAT!!! I appreciate them all and especially to the ones that made my day a little SWEETER from beginning to exit! …
Very professional and was treated with the greatest respect. The entire staff were very informative and caring. Took care of my emergency and gave me steps to help with my care and progress..
Thank you
The staff at HCA Memorial Hospital was professional and friendly. The nurses were attentive, and took the time to explain the treatments being given.
Ive been to the hospital a few times and honestly besides them being packed they were very rememerable, down to the nurses, ive never had a memorable experience. The nurse was lovely, the paramedic who drew blood was awesome and my …
I received superior care in the ED last summer. This past week a family member was admitted from one of HCA’s stand alone ER’s. The care at HCS Memorial was the worst I have ever been a party to. I was born at the facility in the 1970’s and …
It was one of the best emergency visits I’ve ever had walked in they checked me in got my vitals blood pressure got me right into X-ray while waiting for my results they medicated me gave me my nebulizer treatment all the nurses and doctors …
Worse hospital ever. They do not abide by HIPAA, as I was given results out in the open in front of other nurses. A nurse tried to get info on me who was not directly involved in my care. On top of that they didn’t take my concerns serious. Only thing they care about is money. This place should be shut down.
I initially had trouble with the questionnaire on the computer during preregistration, but was helped, with no problem, when I called. Paperwork was complete prior to arriving and from checking, mammogram, and X-rays taken, all went well and in a timely manner.
At an important moment when my health was at substantial risk, everyone at HCA Florida Memorial Hospital came through for me. They rendered prompt and professional care. While I truly hope another need doesn’t arise, I will trust them if it does.
The nursing staff in labor and delivery were awesome. My baby came into this world with a room full of love and cheers. Thank you so much 🥰 …
The entire staff at Memorial Hosp. exceeded my expectations!!!! From the checking in process, lab work, checking in on day of surgery, clericals, assistants, nurses and doctors to day of leaving were ALL very friendly, professional and knowledgeable. Your team was exceptional and that makes a huge difference. Thanks, Barry Lambert
My experience at HCA Florida Memorial Heart Center in early October was excellent.
I am grateful to Desiree Galarza in registration and Ryan in Admin. for their …
At an important moment when my health was at substantial risk, everyone at HCA Florida Memorial Hospital came through for me. They rendered prompt and professional care. While I truly hope another need doesn’t arise, I will trust them if it does.
They brought me upstairs thinking I was going to be treated for my extreme illness, sat me in a chair in the lobby for EIGHT HOURS, and refused to answer any of my questions. They finally asked me if I wanted to continue with my treatment, …
Staff were all very friendly and professional, and my procedure went very quickly! I did not have to wait for very long to get in, and when I had recovered, they got me out the door very quickly afterwards, which I appreciated.
Zero stars zerrrroooooooo! I have an cancer first off the lady who is skinny and short blond hair is a total rude person who has no business being a nurse, secondly the nurse gave me my discharge papers and when I got home my I’ve was …
You are the best . I was hospitalized on 11/25/2022, for congestive heart failure place in room 3084,all the nurses ,care team, Doctors , food service very professional, checked on me many times during my stay. I appreciate All theirs …
From the Nurses Marie ,my pct and the entire staff on the 5th floor near 5008 made my experience phenomenal being a current employee of HCA myself I was very happy to have had such a great experience and be taken care of the way I did!! Thank you for helping me get better before the holidays
I have extended back pain when I lay flat which I’ve now learned is probably due to bone spurs on my spine. No one knew or guessed why I was in so much pain so they made me stay flat even longer than I was supposed to. I was told it would …
Everything except the registration was world class. Several technical issues with the remote registration. But the care was amazing. They literally met me at the door and I was in bed within 60 seconds of walking in.
they have the best staff at this place! my nurse Karen was very caring as well as my doctor Anne! So happy i decided to come here for my care
My husband is in his twenties and last week had what apparently is a mild very sudden heart attack considering he is extremely healthy and in shape. He is an active duty soldier and was transferred to Jacksonville Memorial because that is …
The best care I’ve had in a long time. They were concerned and very professional. Helped make me feel better quickly and take care of my condition.
I went the hospital er with swelling both legs I know that memorial has a list people they consider trouble but my dr.hospital I was triage by the dr.in a pravite room no medical devices he saw I had infection in my legs order a test. Ke …
The hospital staff was attentive to my needs . They listened and took action. The stand alone emergency room, I cannot say the same. I had to wait 4 hours for transport and not once, did the staff look to see if I needed anything.
Went to the e.r. around 6 and sat in e.r. waiting room for 3 hours before I was taken to the back. Staff was very confused and lost my pee sample. The staff gave me meds and a shot and didn’t know what it was for when I asked. Then I waited …
Went to ER bc wrist is broken. They wrapped it up and told me to follow up with orthopedic surgeon. They asked what pharmacy I use so they could call in pain med. I told them clearly twice that I only use CVS… They still sent it to …
Dr. King proved to be a King indeed! 😃 Evelyn, Elton & the other nurses whom names I don’t remember were absolutely amazing, above/beyond. We appreciate them & are grateful for all their support during this journey. Thank you again ! …
Besides the wait, which I understand because they were full, the rest of the staff was sweet and patient. After I got my room my nurses were on point! Especially Xena, forgive me if that is spelled incorrectly, but she was a gem! Very patient and understanding.
I was in for colonoscopy and everyone was so pleasant! Great attitudes! Made me feel very comfortable! Thanks for a great visit Ms. Alex, Paul Dr. Lee and the other ladies!
My wife had to come in for an emergency because she is 9 weeks pregnant and was having extreme sharp pains and unfortunately miscarried very recently. We’re in the sonograph waiting room MRI Zone 1 and there are 3 receptionists sitting at …
I went in for extreme back pain. I was treated for kidney stones that was never there. I was told that there would be a pressure medicine and urinary medicine being called in at CVS pharmacy that never happened. I was very very disappointed …
Getting taken back to the ER is next to impossible sitting for hours. And then trying to talk to someone in the ER by phone. The ER does not answer their phone at all and when they do they are rude I have tried four times to call and find …
The hospital was very clean and had been renovated since the last time I was at this facility. Dr. Brett Frykberg and his surgical staff were phenomenal in their treatment of me. They were very competent, friendly & professional. It was …
Dr. Jenkins showed a very caring demeanor during my time in the ER and he called me the next day to see how I was doing and to remind me to get follow up care which I had received from my PCP. I later got a call from his office to advise me to see my cardiologist as well.
Patient care was below average. I was admitted at 7pm after being in ER for 9 hrs for severe abdominal pain from chronic messenteric ischemia and ulcers. After being dropped off at the room a nurse did not come to greet me until several …
My 80 year old Mom, walked into this hospital on the
4th of November. She was supposed to be discharged on the 7th of November. During the discharge process we discovered she couldn’t walk anymore. They kept her 2 …
I will never come back. I liked the second doctor but the nurse called and yelled at my wife 4 times, called the police and said I stole the IV. I spent 8 hours in a emergency room and I told them I had been there to long. The doctor gave me a prescription and Ieft.
I had a surgery done by Dr Angela Martin and I’m so impressed how everything went on so smoothly. From the pre-op testing till discharge. I stayed overnight for observation and was out by 9am. Drew and Devora was my nurse who took great care of me Rebecca Daisy and I think it’s Javonia were the awesome PCT’s .
Went in for an endoscopy and could not have had a better experience. Check-in was painless and they got right to work with barely any wait. Was in and out in about 2 hours, including anesthesia
Once again, the nursing staff on my floor took GREAT care of me. I have 0 complaints about them. My nurses on 5 were all great, but I want to mention Kayleigh, Melanie, Tena, and especially Sydney and John.
Everyone was super nice. It just seemed to be slow with getting meds ordered by doc so that my pain could be put under control. I have bad migraines and asked for migraine medicine night of admission, which was a Friday night, they gave me …
I have to say, this was the most bizarre experience in the Er. Don’t quite know who the doctor was and they didn’t do an X-ray like I’ve had before, but low and behold once I left I did have meds to treat what they thought it was. Had left …
Great people. From valet worker to Cathy at desk. My nurse Chris was the best. Doctor very good, all people in procedures room right on. This was my first procedure. My second procedure was Dec 2nd. New valet person, just as good as first. …
We had a nurse steal from my mother and was told to call the quality department. They took no accountability because “her purse was in the locker so they aren’t responsible”!! They were the only ones with the key!! DO NOT ALLOW STAFF TO …
This hospital hands down is one of the best I’ve been to. They have never failed me and has always listened and answered any questions I had. I am always grateful to the staff and doctors there.
The cardio unit at the hospital provided exceptional service from preop testing to my discharge. The staff was very professional and attentive at every level of care. My pre and post op nurse , Brittany, was truly exceptional during my stay in the surgery ward.
A nurse in recovery stole $40 from my elderly mother’s purse after her surgery. We know it was her because she deterred my mother from putting her purse in a safe location & rather hand it to staff. Also no one was allowed back with my …
Very caring staff. One problem however is that despite my informing them of my extremely enlarged prostate and difficulty in urination, I was sent home without a catheter. This resulted in extreme pain, a nearly burst bladder and a subsequent visit to the Emergency Room to be catheterized with no anesthesia.
My daughter brought me to your ER late one evening. It was clear that I was in distress. Your team, first with reception, was caring and able to expedite my need for care. A wonderful nurse took my daughter and me to a medical room where …
Just spent the most frustrating 6 days of our lives. Husband checked into their satellite ER and it took almost 24 hours to get to the hospital. It seemed like a 3rd world country in that ER. Doctors seemed competent and some of the …
They only diagnosed me for one issue when I had three. I sat there for 4 hours and when a nurse said something to me for the first time, she was preparing my discharge papers. Mind you this whole time I never saw the doctor. 4 hours later …
All though I got to a room quickly it took awhile to be seen by doctor but the registrar on tablet part was nice. Everything was fairly quick in comparison to large hospital. My issue wasn’t resolved but the sense of urgency was eliminated.
I was brought in by my niece after a dog bite to the left side of my mouth. The staff was wonderful to say the least! I learned I needed stitches! I was extremely scared of the procedure which included shots to my face. I’m terrified of …
It was very comforting to know that each and everyone was a tentative to the patient which is me. The doctor and the nurse as well as the ultrasound technician thank you if “every shift” was like that we would be mentally and physically Cured for that humans relationship each time thank you
The worst hospital I’ve been to after 3 kids and living in 6 states. I was in town on business and had very bad chest pain. I called the nurse hotline after I googled and of course they refer me to go in and recommend their hospital. I see …
I was in Baker Act for 5 days. From July 29th- August 3rd. 2022 And when I went to the fifth floor, they took my clothes and my jewelry. …
What a great experience. The ladies at the registration desk were so helpful and pleasant. I was very anxious this year about having my mammogram. Leanne was so patient, kind and really put me at ease. Thank you, Leanne.
I gave a 1 star rating to HCA Florida Memorial Hospital because while they did help reset my elbow in July of 2021 after a climbing injury (5/5 star experience), my dealings with their billing department afterwards have been nothing short …
Great staff, very caring and they helped with my worries of my condition. Charge nurse reassured that they will stay on top of what the doctors orders. In the morning, the nurse director personally came to check on me, which is amazing because it shows they care about their patients.
My 32 year old husband came in to the ER with BP at 170/98. They sent him home without any form of treatment and told him to contact his primary care. …
I had a vague recollection that Memorial hospital did not have a stellar reputation years ago so there was some trepidation on my part when I learned that my surgeon, Dr Afshari planned my surgeries there. But as I went ahead with it I …
My father ‘s care was good. Aileen (nurse) on 2 floor was very caring, supportive and had great follow-up with the family. Aly (patient care) was also very attentive and caring. We appreciate the both of them.
From the nurses and doctors who played music to calm me upon entering the trauma unit to the talented chefs in the kitchen, everything about HCA Florida Memorial Hospital was on par to expectations when compared to any other hospitalization …
I gave birth and my doctor delivered my baby . The nurses were VERY nice and made me feel very safe. Only downhill was I kept having to remind them of minor things.. I stayed for 2 days and it was solid. Would go back.
It was a wonderful experience in all aspects. The person that performed my mammogram was extremely good, the facility was very nice, modern technology, patient care driven. Thank you HCA Florida/ Memorial. Blessings to all.
I didn’t have a long wait at all in the waiting room which of course is always nice. The personnel taking care of me were very professional and nice. The registration woman that I spoke with was very pleasant and very helpful . I was in and out of there in a good amount of time. I would recommend going there
During my recent gallbladder surgery, I found the complete staff from reception, pre-op, post-op/recovery, and surgical team to be attentive, caring, skilled, and very conscientious. Continually monitoring one throughout the various stages …
I was admitted 8/16/21 through the ER which went perfectly! I was sent to the 4th floor with Covid 19 and the floor was half-full with patients and the floor was never full. My room was directly across from the Nurse’s Station, however, my …
My husband has covid pneumonia was due for a CT scan of chest yesterday and it still has not been done. Worthless hospital. Denied food. I would not recommend this hospital to anyone. They just want you to be a death statistic at their hospital. Nurses have been good but the doctors are worthless.
On September 6 my son went to an Optometrist 10/04/2022. His blood Pressure was taken it was high! We were told to go quickly to the Emergency Room. We went to Florida Memorial Hospital on Beach & University. When I tell U EVERYONE! from …
My Husband was a patient at HCA for 7 days, he was confused and weak. I was concerned when I would leave at night, but my concerns were relieved when I returned in the morning. The entire time the staff was very attentive, friendly and professional. I could not have asked for better care.
Going to start by saying that DR Mancuso was great, went in on a stretcher because my muscle spasms put me down like a dog and could not get off the couch so had to call the ambulance. Besides the wait and the fact that the ER and the …
Quick, convenient, and I really appreciated the Saturday appointment! The staff and nurses are awesome. Friendly and efficient. They made an uncomfortable necessity much more pleasant. Highly recommend!
I had a surprisingly good visit because checking in was fast and the wait was fast and I was seen and given medication and discharged in no more than an hour and a half which I think is exceptional for an emergency room. Also everyone that …
Hello, my daughter is in this Hospital ( I use the term Ha!) right now. She just had knee surgery yesterday! They have deprived her of pain medication now for 7 hours. She is is terrible pain, they are ignoring her! I would not let my dog …
In Jacksonville, we are so fortunate to have incredible people serving us all in the trauma 1 department of Memorial Hospital. As I am currently a patient here, I feel an overwhelming sense of gratitude for the incredible doctors, nurses …
While this is the only hospital in jax I’ve experienced with good bedside manner but the wait is obsurd. My mom waited in a recliner for 24 hrs while watching people that arrived way way way after get a room. The staff was very polite to me …
It was necessary for me to visit the Memorial Hospital Emergency Room off of Kernan Blvd. and Atlantic Blvd. I was treated professionally by the staff. Mary Lou took great care of me while I was there and had a wonderful sense of humor …
Just had a total knee replacement surgery here on Monday, and I was very apprehensive since I haven’t been to Memorial Hospital in 20 years. The care was absolutely exceptional. From check in, pre op, post op and physical therapy joint …
Just had a procedure here and wow I’m blown away by how helpful and professional everyone was. From the registration staff to the nurses, I’m super impressed at how well I was treated. Thank you for making an invasive procedure a pleasant experience. Didn’t know that was possible but the wonderful staff at HCA accomplished it!
Attention to my concern was good. The biggest problem was the doctor I saw. He did his best to influence me to NOT take any Covid vaccines because they are unsafe, in his opinion. I find this VERY UNPROFESSIONAL and would not return to this facility if I had to see him again.
Amazing courtesy and bedside manner. Made me feel very comfortable about my procedure, and kept a super positive demeanor the whole time. What a great team from the front desk to the nurses station!! Thanks Florida Memorial!
My visit was great; the only thing that was kind of frustrating was the fact that they couldn’t figure out what exactly was wrong with me. They referred me to a G.I. specialist, but the G.I. specialist they referred me to can’t get me an …
Out patient surgery was very transactional.Not personal at all.I did not suffer injury or have any problems but there was no concern for my well-being on a personal level in any of the procedure. In recovery I was not asked how my pain was. …
My neurologist was amazing. I went into the hospital with severe pain in my spin. I was admitted because of my inability to walk. I spent almost two weeks in the hospital 🏥 with the nurses on staff. There was more gossiping about my …
I checked in to HCA on 11/25 for surgery to repair an abdominal hernia. From checking in to recovery the staff were phenomenal and the process seamless. The nursing staff was very attentive and patient. They answered any and all questions I …
Great experience as far it can be one considering what I was being seen for. The staff were fantastic. I was in very close to my appointment time and don’t remember a thing! Mission accomplished. Dr Lee is the man and his staff took great care of me.
The staff was remarkable. They never let me feel like I wasn’t been attended to. All questions I asked were answered very clear and without me having them elaborate more into detail. By far this is the best hospital and would recommend …
I went in feeling pretty bad but came home much better. Clint was my nurse and he was very attentive and took very good care of me. He was very personable and kind. I have been to other facilities but I will go here from now on. It was very clean and everyone was very nice.
I had the best experience at this hospital. The staff was great! I was in the hospital for 3 days and had the best care ever. Not only did they help me they accommodated me family. We are from GA but if I lived closer this would be my hospital of choice. I loved my stay.
I spent 21 hours in the ER waiting for a room to open up. Was told that the doctor on call would stop by and also the cardiologist. The Dr on call stopped by after a few hours and his assistant stopped by twice. The cardiologist never …
I visited the facility on July 9. I waited 3 hours in the waiting room. I was the only one left in the waiting area after 3 a.m Dr Harlow called me in the hall way to tell me that no bed is available to conduct an examination. She …
I have had four different surgeries in my life and I can say without any doubt that this was the best experience I have ever had.everyone involved was extremely helpful and answered any and all questions. …
After massive food poisoning from Buffalo Wild Wings fries which made me vomit 6 times in a 2 hour span, I was severely dehydrated with low blood pressure. I am fairly new in town so I was not sure which hospital was best, but due to strong …
i was in out-patient for about 6 hours (give or take) I was treated with respect, and wonderful nurses. the nurses or lab techs. were very good at there job drawing blood several times. i got the results from my doctor and was so excited …
From the time I checked in until I was discharged I received nothing short of amazing care. The nurses, radiology, anesthesia, transport, etc. – all were kind and caring. The facilities are nice, clean, and met expectations. I want to give a special shout out to nurse Sarah on the 4th floor – she was a Godsend.
First and foremost, I want to thank you for taking of me while I was there.
I gave Memorial Hospital a 2 Star because staff were not communicating to one another for example, not reading Dr.’s note. For example, my nurse didn’t want to …
I just had my second baby here and had nothing but a good experience ! The nurses on the labor & delivery floor were really on top of everything and made sure to always ask if I needed anything or if I was comfortable . Being away from home …
I would really like to give more than 2 stars because the staff of this hospital is top notch. Really accommodating and pleasant. However, the cleanliness was awful. We were taken to an exam room in the ER and it smelled of feces and there …
12 10 12 days in the hospital is never going to be very fun.
I was initially disappointed with the level of communication however my care …
I decided to go to the emergency room when a hangnail got infected in my hand. I am already terrified but being that I am a diabetic I understood that it could potentially get really bad. I visited this emergency room about 5 o’clock in the …
The doctor and procedure staff that I encountered at the Heart Center at HCA Florida Memorial Hospital were very caring, personable and professional for my Tilt Table test. My only negative was the additional stress of being told they were …
Even though we were ask to come in early, and my insurance was not verified, for an hour after our early arrival, surgery never got started until after my original scheduled time at 2, when we finally got underway, everything went well as …
Didn’t have to wait 4 hours to be seen and I really appreciate that, my husband was allowed in the room with me, medical staff was really kind, the person upfront was very kind and attentive, I was in real pain, but was treated quickly! …
The experience I had at HCA was wonderful! Staff were friendly and informative. They checked on me consistently and made me feel valued. After surgery, the orthopedic nurse checked on me as well. While having a spinal, there was a male …
My experience at the HCA Fl Memorial Hospital was amazing. From the Nurse Techs to the Surgeon and his team were all so professional, thorough and caring. They all went above and beyond to make my stay successful for the procedure I had. …
Cheerful, professional, efficient. My experience with outpatient surgery exceeded expectations. In recent years, the quality of my encounters with health care providers in general has been in steady decline. However, everyone I encountered …
Kristi Crawford was one of my nurses during my delivery of my first baby. She was absolutely amazing and extremely kind and patient with me and my husband. I was very nervous but she had a calm essence about her that helped me feel like …
My stay was excellent, outstanding, magnificent, from the beginning when I was admitted to the ER. The nurses that took care of me at the ER were fantastic and everybody knew their job. I give them a 5 star all the way. If there was a 10 …
I can say with all honesty, the experience at Memorial Hospital was top notch. I had a procedure in the heart center and the staff was outstanding. I checked in on line and was greeted with a very sweet lady and from that time to the time …
Had very good care during my stay. The doctor on my floor I liked he was informative and honest to me. I would like to thank the food service girl that brought my tray every day. The food was much better than Mayo Hospital. The nurses took …