Memorial Hospital of Carbon County

Hospital, Memorial Hospital of Carbon County

Memorial Hospital of Carbon County is a 40-plus-plus bed facility that offers medical, pediatrics, obstetrics, ambulatory surgery and long-term care services.

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Memorial Hospital of Carbon County Reviews ( 103 )

  1. The billing department is the worst I’ve EVER seen. I won’t recommend anyone else to this hospital just because of them. I don’t care how good the care was.

  2. I was born in this hospital and am greatful for all the Dr.s Nurses and staff that helped me begin my life.
    E G Born 10/27/1984

  3. They should call the ER the waiting room!!!! Takes them 5 hours to do anything the staff just mopes about…why do we pay them for doing nothing if i done that at my job I would be fired on the spot!!!

  4. Did really do much for me…..I went in in pain and came home in more pain and the Dr that was on duty made it seem like he didn’t even care that I had an infection in and around a wound on my leg

  5. The medical staff is alright for the most part, but honestly the billing department is a joke. So un-professional. You will have a night-mare getting all the financial side of things taken care of. We go elsewhere as much as possible for this very reason.

  6. Went in thinking I was having a heart attack.
    5 hours later and a barrage of tests. I left in the same condition and they could not tell me what was wrong. Insurance paid over 3K and I paid a couple hundred myself.

  7. I have always had great care there. They are knowledgeable and am very happy to have such an amazing hospital in our small town. Their billing department is the worst.

  8. I would like to thank the E.R. Department along with the nurses from the. 3rd floor. Linnett, Dr. Chui, Becky and the morning staff. Everyone was so nice to me and my husband. Thank you for all that you do. 💕 …

  9. We were told to wait 1 1/2hrs… they didn’t get us in until 2 1/2 hrs later (with NO ONE HERE) then they claimed results would be in 30 min… then it took ANOTHER 2 hrs to get them… we could have been in Laramie or Rock Springs n had the results we needed in this time!

  10. Worst hospital EVER!!! They have crappy doctors, they have a horrific financial department and trying to get through to them is nearly impossible. They continuously get information wrong such as your address (our issue) and then get all …

  11. Everybody in there was so nice the nurse I had unbelievable over the top dealt with me and I was out of my mind I am an addict from California and was not in the right frame of mind and she got with me professionally carrying and I appreciate that

  12. The experience we had was amazing. The doctors and nurses were very thorough and professional. If we have any hospital needs we definitely will be back. Thanks again!

  13. I wish I could give negative stars!!! I’m so angry with the people who are not taking care of my baby nephew!! Who doesn’t read test results before treating?!?! Especially in a newborn!!! Starving my poor nephew for no gosh da** reason!! …

  14. I had a massive heart attack,in my travel trailer in the western hills campground October 2016. If it weren’t for the hospital and their staff and first responders, I wouldn’t be here today. Thank God and the great people there.

  15. I had to bring my daughter in for her newborn hearing screening. The nurse that was going to do her hearing screening wanted me to wait while she took her back, this nurse looked like she was strung out on drugs her face looked picked at …

  16. Very crappy ER! My grandmother fell and I requested a wheelchair to bring her in. She told me it would be a while. I couldn’t leave her sitting in a hot car so I walked her in. Knowing she possibly broke or severely injured herself they …

  17. if you can at all go to the ER (Emergency Room) in Laramie instead of the one in Rawlins. I was in and out of the ER about 8 times in a month for kidney stones and if you have had kidney stones you know that they hurt like hell. There was 6 …

  18. absolutely horrible service! broke my ankle and sat waiting in the back of the emergency room for 45 mins before recieving a x-ray. then an additional 40 mins waiting on a splint. Afterwards i was written a script for hydrocodone but not …

  19. The Medical staff here is great. They have taken care of me several times and a few of my kids as well.
    The bill and office personnel leaves me wanting. They can never seem to hold up …

  20. I am Lacene Ostling. I would say the receptionist during check in was rude inconsiderate and even smart aleck talked to me.
    The onboard questions which inferred domestic abuse were frankly none of your …

  21. The ER staff was very caring and made every effort to relieve my discomfort. Tests were performed and needed procedures were performed.
    I left understanding the causes of my distress and appreciate my relief.

  22. The rn, rob, was not communicative, I had to question what he wanted, like he’d just walk away, I’d have to ask if he wanted me to follow, he’d move my arm, I’d ask if he was needing to take my blood pressure, he threw a gown on the bed, …

  23. Last year i had to visit this hospital. I travel for work , and stopped in rawlins for the night , well my inhaler ran out and I needed a treatment, I waited several hours to get in and then waited until midnight to get a treatment, …

  24. We took our friend who had a snowmobile accident here. They ended up saving his life by identifying internal bleeding and giving him a blood transfusion, then air lifting him to Cheyenne for surgery. …

  25. I fell ill while traveling through the area. Inspite of arriving near shift change, I was attended to responsibly. We found the staff to be skilled and efficient and friendly. …

  26. All staff was very polite and helpful. I did hear a few comments from the staff as they spoke outloud to eachother about my child and I. (Didnt have anything to do with why we were in the hospital) but other than that I cant complain.

  27. I wonder what the Drs do when they are out of the your room. Yeah talking about old rock and roll singers. I barely saw anyone and they finally got the prescription into my pharmacy 2 days later!!! I’m not kidding. This is the worst

  28. I was in Rawlins for work when I had to be sent to the hospital, possible kidney stones or other kidney issues. Never once did they offer to complete an xray, ct scan, mri, etc- which is the first thing my regular doctor asked me the …

  29. The entire staff was amazing. Super friendly and made me feel very comfortable. Dr. Motley answered all my questions and helped me make the best decisions for myself.

  30. Dr. Motley is the best OB/GYN I have ever seen. You feel as if you are old friends the first time you see her and her laugh is contagious. I will never see anyone else for my care again. I will definitely be back!!

  31. I have had only positive experiences AT MHCC.
    Keep up the awesome work. All the employees in the PAIN CLINIC, RADIOLOGY AND SURGERY ARE AWESOME! I’m very happy with Adan Crawford and his expertise with my injections in Surgery!

  32. My experience with Peggy Lake in Hanna and Carey Lake in Rawlins was awesome. They were very thorough in their diagnosis. They asked a lot of questions and had me do various activities with my right leg to pinpoint the pain. Very satisfied with their findings and diagnosis.

  33. The emergency room doctors and staff were absolutely amazing on our visit with my daughter around 5pm on January 22, 2019. They demonstrated compassion and understanding better than I’ve seen at any hospital in the country! Thank you for …

  34. I received great health care starting in OB with the birth of my daughter.
    Patti Shue has taken very good care of my baby and has addressed every fear (however irrational) with me. She really takes time with my baby. Patti’s MA is one …

  35. The covid nurses went above and beyond. They treated me like a person instead of a number. With these ladies on the front lines against this crazy bug, we are in very good hands. The only problem I had was with the meals. They are neither healthy nor appetizing.

  36. The worst billing department on earth. You’re lucky if they bill your insurance but you will never see a bill from them. I’ve been to collections three times because of them and not once did I ever see a bill and two of the times they …

  37. My daughter had covid and her temperature was around 104, so I told her to go to the ER to get it down. She took Tylenol and ibuprofen 1 or 2 hours before her visit to try and get it down. By the time she got into the ER her temp went down, …

  38. I recently visited the lab at Memorial Hospital of Carbon County. Of the two staff members I dealt with one was great, the other was completely unprofessional and out of line. I had the option of using the hospital in Laramie for my lab …

  39. I was so grateful for the kindness and professionalism shown to me by the folks who took care of me when I was suffering from a kidney stone. Everyone I encountered was very efficient yet made me feel that they were concerned with my comfort and welfare. Overall my experience was very positive!!

  40. I previously rated this establishment at a far lower rate due to many VERY SERIOUS and yet unresolved issues I have had with this establishment regarding situations in the past with them. I think it’s apparent that they continue to try and …

  41. Always friendly always courteous and taking care of me every single time with compassion and kindness always listening always trying to take care of me and show me alternative ways to improve my health prior to giving me any medications. Today so many doctors just issue out meds. Keep up the great work 😊🎉 …

  42. My experience at the ER was very professional and attentive. Im from California and visiting my sister, I have COPD and Congestive heart failure and wasn’t aware of the altitude having a negative effect. The entire staff was extremely …

  43. Broke a bone in my foot. ER Nurses were good, ER doc was terrible. Wasnt even given a tylenol for a broken bone and pain at an 8. I have Great insurance and hadn’t been at the ER for years prior to this. But seemed like he thought I was …

  44. I went to the emergency room with a bleeding head wound that turned out to be a severe concussion. I was treated with respect and great compassion!! The nurses are exceptional!! My doctor was very knowledgeable and kind. At one point I lost …

  45. The women’s clinic has provided me with nothing but the best of care. Linda is a joy to talk with each time I walk in. Nora and Kylee are kind and supportive. And Dr Motley is incredibly kind.
    Great team overall.

  46. This is directly to the CEO of this horrible disgusting hospital Ken Harmon, I was under the impression this hospital was under an internal investigation due to their lack of hygiene, cross-contamination and false positive lab results. I …

  47. I have always gotten great service for our local hospital. Everyone up there is always so nice and very professional. I love having my tests, etc done here because it’s great having them all in one location. …

  48. Nurses were never to busy to answer calls, and did everything they could to manage my pain after a particularly gnarly seizure. Room was clean, and food was very good and accommodating. I’ve been to a great many hospitals, and this one ranks right up there near the top. I’m grateful for their care.

  49. Having a mammogram is never comfortable or fun. The staff and “spa-like” surroundings made the experience much more calming.
    After though, I was called in for an ultra sound. Once again the calm surroundings and radiology staff, especially Debbie, made the process easier. Thank you!

  50. I had an appointment with the women’s clinic today, I saw Dr. Motley. Not only did she listen to me, but she HEARD me. She told me what she was doing before she did it. And was VERY gentle, or as gentle as she could be given the procedure …

  51. Was in absolute shock when I was in the Emergency 🚨 room and there was a video camera on the counter pointed directly to my bed in examination room. I was not informed in advance. If I had known in advance I would have gone elsewhere. …

  52. Dr. France and the ER staff are wonderful to work with. Nurse Sonia was expert and very kind. The hospital was clean and hygienic, the staff all are highly trained and met my needs. Lab staff had my results quickly so I had little wait …

  53. The emergency room staff, ambulance personal, and the doctor and surgeon were some of the best care I’ve had. Being able to explain your medical history to someone who is not familiar and them to understand what your issue is was so …

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