Menasha Utilities is a municipally owned and operated electric and water utility, serving more than 9.000 customers in Menasha, Wisconsin. We … See more
When the power goes out they only seem to talk and its never about when they expect it to come back on. Time to give menasha residents options with there power.
Donny Kieper³ is not afraid of working overtime to get your water back on.. Don’t be fooled though..
He is also not afraid to turn your water off. (Lol)
Terrible customer service !! Gross how you think because you are a utility you can abuse people and tell them the accuracy of the bill does not matter !
I would like to know is there some type of grievance Form ,or who to contact concerning the RUDE customer service…I was treated really bad after asking a question.I spoke with the supervisor ,but feel nothing will be done about it,so …
They will contact your landlord the *day* you’re overdue. I just got another call from my landlord – checked my account, my last payment was $3 short, so they’re threatening to disconnect. It’s crazy town. If you’re planning to move to Menasha – make sure you are obsessively on top of your bill.
Absolutely clowns their billing makes no sense nothing will change on my end at all and the bill varies as much as $75 a month… i live in a tiny apartment my bill has never been lower than $160 last month june it was $211 how could a bill be so incredibly high? I dont even have an air conditioning unit…..
You need to constantly check to make sure they will set your electricity up properly. When they make mistakes, they will not appologize but blame you for their mistake. I have had to call in twice and then go down to the office to make sure …
I’ve been with Menasha Utilities for a year now and I’m always treated well with customer service going in with payment. Happy and smiling employees. But most of all, they work with me on payment plans.
Seeing all these 1 stars review is pretty accurate on customer service and on billing. My previous apartment properties sent them a check to them a week ago (Hoping they did according to my security deposit memo and phone calls with them) …
They probably have to have some of the worst customer service ever and my phone is through Sprint. The woman is very snarky and snippy. They took away our online billing because of a miscommunication on their part resulting in a late …
Some of the worst customer service. My street is under construction, water main replacement. While I was notified of the project, I was only notified for one of the days, June 30 2022. They started on June 29. My water was shut off for both …
(Translated by Google) Excellent
(Original)
Excelente
Absolute worst, overpriced, terrible
Worst communication I’ve ever seen for a business!!!!!
With quality and prompt service they are helpful.
Nice staff. Helpful. Closes early-4pm.
You do not want to live in Menasha, to deal with these crooks!
Very high rates and not willing to work with payments some good customers service
I have to give them at least three stars because of their customer service. One of the nicest ones I’ve ever had.
When the power goes out they only seem to talk and its never about when they expect it to come back on. Time to give menasha residents options with there power.
Donny Kieper³ is not afraid of working overtime to get your water back on.. Don’t be fooled though..
He is also not afraid to turn your water off. (Lol)
Terrible customer service !! Gross how you think because you are a utility you can abuse people and tell them the accuracy of the bill does not matter !
I would like to know is there some type of grievance Form ,or who to contact concerning the RUDE customer service…I was treated really bad after asking a question.I spoke with the supervisor ,but feel nothing will be done about it,so …
They will contact your landlord the *day* you’re overdue. I just got another call from my landlord – checked my account, my last payment was $3 short, so they’re threatening to disconnect. It’s crazy town. If you’re planning to move to Menasha – make sure you are obsessively on top of your bill.
Absolutely clowns their billing makes no sense nothing will change on my end at all and the bill varies as much as $75 a month… i live in a tiny apartment my bill has never been lower than $160 last month june it was $211 how could a bill be so incredibly high? I dont even have an air conditioning unit…..
You need to constantly check to make sure they will set your electricity up properly. When they make mistakes, they will not appologize but blame you for their mistake. I have had to call in twice and then go down to the office to make sure …
I’ve been with Menasha Utilities for a year now and I’m always treated well with customer service going in with payment. Happy and smiling employees. But most of all, they work with me on payment plans.
Seeing all these 1 stars review is pretty accurate on customer service and on billing. My previous apartment properties sent them a check to them a week ago (Hoping they did according to my security deposit memo and phone calls with them) …
They probably have to have some of the worst customer service ever and my phone is through Sprint. The woman is very snarky and snippy. They took away our online billing because of a miscommunication on their part resulting in a late …
Some of the worst customer service. My street is under construction, water main replacement. While I was notified of the project, I was only notified for one of the days, June 30 2022. They started on June 29. My water was shut off for both …