(Translated by Google) Thank you to the Mercy Hospital & Medical Center family for your help in my most crucial moment. May God continue to bless you and supply you so that you can help more people as you did me. …
(Translated by Google) I was 6 weeks pregnant with pain and bleeding. I got to the emergency room and was there from 9pm to 1am and received no care!
Unfortunately, I lost my pregnancy, I went to another hospital and they treated …
This place is horrible I promise I will not take my dying dog here for these people to work on him they are so disrespectful and rude very unprofessional I will not recommend this place
Horrible place to ended up sick , staff is rude with a lack of empathy for the sick or rhe family members ,i hate tthat on an emergency this is the closest facility to be taken to .
Mercy sucks they are rude my mother was admitted their and they were unprofessional and heartless the nurses paid no attention to my mom and they were very rough with handling her.i hate that place keep your family member away from their go to Northwestern MEMORIAL hospital
Have always gotten the best care at Mercy Hospital, if I have to the emergency room, you know you have to wait especially if it’s crowded, that anywhere
Horrible the own security supervisor was racist he discrimined a whole family of Mexicans but yet he took the time to help his own kind of race and gave everyone else bad attitude and nasty looks but not to his own Kind what kind of hospital has a supervisor like this
Worst experience ever waited 9 hours and still had 10 people in front of me. I was never saw because i felt as if i stayed in that waiting room i wouldn’t of made it.
The wait is too long, you might as well go to the county, you’ll be seen faster,then when you ask questions they say your wait time could be up to 12hours😡😡😡 …
I’m starting to hate going to mercy I was having bad chest pain and they had me waiting in the er for hour’s before I got a x ray in I had blood clots in my lung’s and when u do get a room back there the doctor don’t come for hours just have u waiting longer in pain just crazy
I am a Chinese who had biploar disorder n psychosis disorder i really enjoy the time there i hope i can always stay there on the psyfloor because all i feel is love.
Horrible!!! No one attended to me for over 3 hours. Thus place should be shut down! It’s not worth calling an hospital. The staffs are mannerless as well.
Most of the staff my wife and I dealt with were very helpful except for the experience my wife and I had with an employee named Alma, she can be very sarcastic and rude when explaining herself.
The customer service makes you feel that they are giving you something for free and treat you without respect. I don’t want to judge everyone but most of them.
Is it serious? Emergency took more than 12 hours to wait. What I only saw was staff came and went, and even laughed. It deserves only one star, if the rate has half star.
Lady at front desk is very rude. I tried to go see my sisters newborn and the lady said its too packed. I said I can go wait outside the door and she snapped and said no you’re going to wait right here. Wow that was rude
This place is terrible don’t ever go to the emergency room unless you bring a bed and blanket because you will be there 24hrs before you ever see a doctor. THE PLACE SHOULD BE CLOSED and everyone should fired.
I wish I never went.
They didn’t really do anything besides tell me I won’t be getting bills from them and now I’m getting bills from places and I don’t even know how to pay them (where to send the money). Biggest scam ever.
This has to be the worst hospital on the planet went in with a bloody nose these idiots claimed up and down I had a cut inside my nose so they packed me with a rhino pack got home nose Still was bleeding for two days went to another …
Waited to see a doctor for 5+hrs, received breathing treatment 4hrs before seeing someone it shouldn’t take that long, uncoordinated staff, lousy handling with ER patients, overall I wouldn’t recommend anyone to come here unless life and death emergency even still I don’t think I would
Worst hospital ive ever been to in my whole entire life. They almost killed me when I was giving birth. Very disrespectful staff. Very unprofessional nurses.!!
I been going to Mercy hospital and their clinic for years and never once had an problem with anyone or anything in this hospital best doctors I seen so far and wouldn’t change it for nothing
Worse dam hospital ever… Registration lady is so rude and triage nurse took 3hrs to give me a dam tylenol… Dr. sent me home and said i was ok so why am i here 2 days later and everything is worse than the first time!!! Never again this place needs to be shut down completely
My girl was having the baby and still no doctors to attend her untill the babys head was seen… worst experience ever!!!!…i highly recommend you dont choose this hospital to have your baby!
I DNT KNOW IF I HATE DIS PLACE BUT ALL I HAVE TO SAY IS THE DOCTORS DNT COMMUNICATE.I HAD MY DAUGHTER HERE IN 2014.TURNED AROUND N GOT PREGNANT 1 MONTH AFTER.(NO ONES FAULT) I HAD AN UTERINE RUPTURE WIT MY SECOND DAUGHTER WHICH SHE …
Incompetent staff that has no respect for others. I call in asking to be seen, I am told that this is possible. I get there and am told-rather rudely-to return the next day at 8 am. I return the next day and am then told the “nurse left early”. 🙃 …
Never had a bad experience…I’ve been a patient my entire life also my son was born here and I’ll give birth here again 5 my second child.The clinic on south pulaski and 5th had a horrible doctor by the name El-Abaza he’s a pediatrician… …
Mercy Hospital of Chicago is one of the worst. They do WHATEVER they can to charge your insurance and you and when you don’t pay the amount they think you should pay, they put you in collections.
they have the worst staff at the central scheduling system. A bunch of morons that can’t even give me the correct information. Never get calls back, never answers the phone, its a hassle just to schedule an appointment. I am sitting here with a broken elbow and this people aren’t willing to help!!!
Awful ER care. I had to wait for 6 hours and still couldn’t see a doctor. Rude staff, not providing any information to the patients. Patients are left unattended. Never again!
More than a dozen times I have gone to this hospital I will never have complaints. They hospital staff goes above & beyond. They are always so happy & cheerful.
This is the worst hospital I’ve ever been to. They are beyond unprofessional and quite out dated. The staff is horrible and they compassion. It should be closed down so a better facility can be built in its place
This is the worse and most horrible hospital on the planet Earth! They have you wait for over 5 hours to give u a perscription and a high doctor bill!! This so called hospital needs to be shut down!!!!
If you have an appointment the process is fast and smooth. The emergency room on the other hand is always packed becuase it is on the south side and there are few hospital in the area to service such a large number of patients.
I have been coming to mercy a long time and had excellent care from the doctor
and nurses on staff but recently I have accounted many HIPPA Violations why is this staff asking in front of everyone what are you here for more training …
I’ll never come back! I had a runny nose because of a flu…, I paid $3000 and spent the whole night because they’re keep delaying me!!! Not recommended at all!
Dr Jones performed a procedure, previously unsuccessful at another facility and Dr. that made me whole. If I had to wait all day and night I would do it gladly. Simply not enough acolytes for him and this institution.
I love it here I especially got a lot of treatment there in the staff in the employee’s they really care about people in their health if you’re not on no BS and you really honest and sincere trying to get help there are people that will …
Refused to submit claim to insurance after a year and numerous phone calls. Sent me to collections after telling me multiple times they wouldn’t. Still have not submitted to insurance.
Went tot the emergency registration staff and the male Asian nurse was so rude waited for 1 hour 45 minutes and I went and ask the registration lady she said I don’t know go and ask the nurse so when I ask the nurse Asian nurse told me me …
Worst Doctors from alivio clinic for ob / midwife never going to hospital 🏥 and clinic went to ER last Thursday for emergency 🚨 and was sent home like nothing was wrong end up on Friday at Mount Sinai Hospital 🏥 with better doctors and …
Mercy has attached a bill to my credit report that had already been paid by my insurance. When I called to discuss this issue with someone in billing he was rude and unhelpful.
I been sitting in the er since 11am today and its now 8pm and I still have not been seen 4 my pains nor my breathing. I asked 2 speak 2 a supervisor that’s on duty so I can make a complaint and no one is on duty. Im glad im not on my death …
Emergency department is a joke here. Waited in lobby for 8 hours before they call you in. Lobby is full of smell of urine, and no one is cleaning pees on the floor for half an hours long when everyone walks on it.
The worst er room I have ever see . Didn’t even want to give one star. Long wait time Having meds handed out in waiting room. Only take me to mercy if I’m already dead because if your there for anything serious you will be by the time …
Went to the ER, was 3rd in line at the time. Waited 7 hours and then left without having a test. I ended up having a pulmonary embolism and a blood clot. Go to another ER….this one is NOT good.
Mercy Hospice Family Health Center took very good care of my Sister in Law, I am so very please how they cared for her. Thank You 6th floor Hospice Center, may God continue to bless the staff.
This ER, nurses and doctors are absolutely horrible. They treat there patients and family like garbage. If you don’t like your job maybe you should get a new one. I wish there was a negative star to give.
My wife Can’t move because of a sudden back pain, Called ambulance, waited in different rooms for total of 8 hours, no information, no idea how long are we going to wait, just wait, no body is nice enough to give out info what is the next. My wife can’t move so she stuck in the wheel chair for that long
I Love my doctor. I received his information online when searching for a new gyne. He’s very nice, very informative and he is always on time. His assistants are also very nice and professional.
This hospital is not about caring for the patients it’s all about providing revenue. Dr savage in the er is a horrible dr never go there… please go somewhere else if u want to be cared for. Unlike me I waited for 3 hours and never got treated for the pain I was in while entering into the er with an heart rate of 120
I had all 3 of my babies here. Not going to go into detail about it all i can say is DONT DO IT! Find another Hospital to have your baby please. If i could take back all 3 times i’ve delivered here i would!
Bunch of retarted staff working at tortoise speed. It would be an insult to toroise I guess . Emergency Room means 6-8 hours waiting. You even know the meaning of emergency. I had a accident i was bleeding all over i had to wait 6 hours before i could see a doctor. Wow !!!
Horrible place for treatment. Is this what they called advancement in the field of medicine by keeping people wait in the ER for nearly 6 hour. These guys need to be first educated about what’s the response time in a ER room needs to be.
If you want to live please don’t go to this hospital.
I was very sick and I sat there in agony for hours while others whom wasn’t as sick and playing on their phone got help first. …
I an a nurse practitioner from St. Louis working now in family practice but formerly in an Emergency Department. I fell from my rental bike (why no helmets there?), lacerated my head and had a bit of a concussion. The care I received was …
For a huge hospital, they had limited staff and the staff were not helpful. We waited almost 2 hours with the same group of people still waiting to be seen by the doctor and new patients that kept walking in. We finally left as we were not given any information and the front desk and nurse was just super rude.
To be exactly right, the radiology was excellant, hands down. However, the emergency is a all time low. Super long wait, dirty waiting room, and hobos goes into the restroom to take a shower. Sanitization is nothing but bad.
There definitely should be a petition started to close down this hospital. This hospital has patients waiting 10-14 hours to be seen it’s no reason why it should take so long for patients to be seen. The doctors and nurses at this hospital should not be employed in the medical field.
Never got service yet they sent my bill to a collection company without billing me first ,I even gave them my insurance that should have covered the cost. Now its affected my credit score. Dont come here unless you wanna spend the next 3 years regretting it.
Was at doctors office 3 1/2 hrs for a regular schedule check up. My mom was seen b4 me and my appointment was b4 hers. I’m looking for new hospital. I even have awesome insurance.
Please, dont ever come here. Me and my significant other have been waiting here for six hours, six hours to just be admitted into a room away from the waiting area. We saw staff, infront of us, sitting on their chairs, cracking jokes and …
Worst place to go to for women’s health. Be aware, they operate under Catholic directives and so all their doctors and services have to follow strict religions guidelines when it comes to your options during a pregnancy. I just don’t want …
1) emergency room waiting time was outrageous. I was watching my girlfriend move around in agonizing pain for 45 minutes before a doctor came into the room.
2) Very poor air conditioned building (if there even is any)? …
Have you waiting for hours when it’s clear you are in very bad pain , then get you to the back and you wait even longer just for them to say all blood test were clear. First off how can you tell what the pain is through a blood test!!! I …
9/26/15 I’m here in the ER after having hurnia repair a week ago today. The nurses are hiding behind closed doors and curtins drawn, how is it if the waiting room is not and have been full that the staff r as slow as they are? Being a CNA for over 20 years i know not all things are expedient but this is foolishness 5 hrs wait time
The absolute WORST hospital I’ve been to in the city of Chicago. The midwives have no idea what they are doing. The radiologists are cold hearted and insensitive. The OBGYN’s are confused and not on the same page with their other colleagues …
This hospital is in a neighborhood that NEEDS it. It provides quality of care in a place where it is desperately needed. An over stuffed garbage can…yeah…could be better…but it is not a Northwestern ….it is midtown Chicago. The physicians put their hearts into their work, the nurses – same.
Super long wait, if you’re planning on going to the emergency room, take a sleeping bag, you’re going to need it.
My wife had a to go to mercy because her physician is there, the emergency room …
I am a member of Clergy that was sent to Mercy Hospital by the family to pray for someone who had suffered a heart attack two days previously. To my surprise I was denied access by a Sue Brown who I was informed was the nurse on duty that …
AVOID MERCY AT ALL COSTS! Their So Called “Hospice CARE” is the WORST!! They are Murderers! Only take your family there if you want them to Die! My Grandmother was old, but she was fine. She went in to “Mercy” for a fall and the drugged her …
I’m not sure what’s going on with the hospital but the cafeteria areally is awful. For years I loved going to the cafeteria whenever I had to visit. The breakfast was great and I loved the salad bar. That experience has changed …
NEVER go to this hospital!! If you have to crawl to a different one, do it! Not only is the service horrible, their billing turns you over to collection agency without ever sending you a bill! They are scamming people at this hospital every day! It will only let me post this if I give them 1 star, they should receive 0 stars!
So far so good nothing changed much but the staff and the capacity I get in and out and also well treated I was born in mercy so I kinda didn’t want to change hospitals so I like what they’re doing it use to be super packed but it’s no long wait times and they’re aren’t many ppl here I pray it stays that way
Appointment scheduled for Radiology. Check-in was lengthy despite identifying as having an appointment when I signed in. Covid precautions are non existent. Sharing of seats and writing utensils. Nothing is being wiped down after each re gistration. I hope they have not loss hope due to the threat of their closing.
This was the worst experience I have ever had with medical professionals. The emergency room at this hospital is unfit and not prepared at all to treat mental health. I highly suggest going somewhere else to receive care and do not recommend Mercy hospital to anyone.
This has got to be the worst medical facility for response time and medical follow-up. Mercy HAD a history of being a good medical facility and hospital; now, the waiting times and “good” medical care are long gone!!! When you go there, …
Waiting time can be a little faster and clerical a little more professional, but the doctors there are very compassionate and love what they do. My surgeon Dr. Slack prayed with me before I had my laminecomy and made me feel better and I …
Today has been the worst experience I have ever had with Mercy I arrived in the Emergency Room with my fiancée, he in pain blood pressure very high his head bleeding from a work injury, there are other people still sitting here that was …
Worst experience ever. I waited two weeks to schedule an appointment to avoid the emergency room fee. I came to see the physician and he said that they didnt have the ability to do my blood work at mercy medical, instead he siad i have to …
Terrible hospital. Extremely rude administrative staff, nurses, and doctors. To top it off, I ended up being overcharged for my visit and had to wait 12 months for my claim to be processed for a refund. …
This is updated for mercy hospital emergency department wrongdoing. My 17 month baby had no symptoms of head injury but vomiting. After using antivomiting pill at ER, she stoped vomiting. Her head did not even have a bruise or anything …
Reviewers, please understand that I wish I could rate Mercy slightly lower than 4 stars. It’s worth it, in general, to go here (if you’re low income) before “mayor” schmuck murders it and every other reasonable-quality South- and West-side …
This is the worst emergency room visit ever!! Checked in at 5pm. Still waiting to see a doctor at 3:00am. A total of 12 hours will be spent here, so I’m told. Since my insurance company for sure was already billed. I have to stick it out.
Their registration is rude and unprofessional. The staff tell you one thing and either DON’T produce or do another that inconvenience everything you set up for the times that they initially set you up for. I am pregnant and need blood work. …
The ER staff was professional. Too bad I can’t say the same thing about the financial services. I have reached out to Lupe in financial services several times left several voicemails and no response. Finally get in contact with her and she …
This is a mediocre hospital. We were there for nearly 6 hours for a respiratory issue. The doctor that worked with us was very dismissive. We literally have been staring at a urine sample for two hours now. The doctor wouldn’t take it away. …
Absolutely nightmare. My baby kept vomiting and I told doctor about my baby slipped on the floor bumped her back of head. Took a shower before she went to bed. And she kept vomiting from sleep with no fever. Doctor gave 3 options all …
The hospital is not clean and a lot of the doctors are rude. The nurses in the ER were too busy looking at clothes on line to service patients and the billing department is a nightmare. I love my primary care physician but hate that, if I have to go to a hospital that I have to go to Mercy.
I have had 2 separate experiences there, one with my brother who was dying of cancer a couple of years ago and most recently in the ER when I suffered a head injury. Both times I was met with an extremely competent and kind medical staff. …
She and everyone in radiology was extremely efficient. The ER nurses n docs were extremely attentive and even called me twice after my visit to follow up. I was a self pay, so this was a pleasant surprise.
As my wife laid in ER, she could hear the nursing staff talk at the nursing station about their weekend at the bars, and their sexual encounters after a night of getting drunk!! HIGHLY UNPROFESSIONAL!! …
The doctors here (Specifically Physicians) are money-making monkeys. I had a cut from a knife on my hand which was a minor injury and treatable with little cleaning up and band-aid. These idiots took me to the X-ray room and took x-rays of …
Doctors and staff are real unprofessional. Prescribe diagnostic tests and don’t care to give feed back on tests. Asked me to take fresh appointment to get feedback on test. Additionally I once got locked out of online portal and called …
My experience at Mercy Hospital was terrible from the moment I was placed on the ambulance. The EMT was disrespectful and giving me medical advice he was not qualified to make. I was shaking and hyperventilating and all he could say was, …
This review is specifically for scheduling appointments. While at work, I tried to schedule an appointment for a test. The wait to schedule for a test was too long, at least 10 minutes. I also used the callback option, thinking that it …
Horrible experience. I had a C-section and the opening was not straight. You would assume it would have to be straight. Nurses were rude during the delivery and no professionalism. I will not return to that hospital. I am wondering if I can …
I waited 8 hrs in ER nd all was there to get a C-T scan done. There was patience there who had severe pain and already there for 4 hours. I wasnt feeling sick, all i needed the scan to be done get the results and leave. I going to fine another hospital to go to i was so disappointed with the staff nd ER service.
I gave mercy a 4 star just cause the wait into the ER was over 4 hours while I was in pain. But I’m thankful for the team that my care was in. They removed my gallbladder and I’m happy to say I feel better (still healing) especially my …
This experience has to be one of my worst ever!!!!!!! My niece was not feeling well,seeing as how this was right down the street from the minute clinic I originally tried to go to but the nurse there said she was no longer taking patients …
Terrible liars. Irresponsible and the front desk is young girls all high on some type of pills or drugs. Very slow reactions they have young new students doing ultrasounds had to come back twice and had schedule conflict of course on their …
Terrible place! Disgusting, not even clean… A hospital should be the most sanitary place to be, but this hospital is NOT. They had a hobo sleeping in the emergency room. While I’m all for the homeless having a place to sleep (especially …
My Mother passed away in Mercy Hospital on 10-29-2019 it was the worst experience I ever had at any hospital. The Doctor’s had no bed side manners and wasn’t PROFESSIONAL and seem to have had VERY LITTLE EXPERIENCE!! I have been going to …
This is the worst hospital I’ve ever been to in my entire life. The hospital is filthy and they barely bother to fix it. The staff is rude and always has a nasty attitude and the mediocre help is absurd. I was forced to come here in a …
Worst hospital that I ever visit!!! The emergency room is a nightmare. You would wait for 3 hours and no one will even look at you and ask if you need something. My son did not see the doctor and still they charge me for the visit, where …
I had originally posted a bad review a few weeks back, but there was a big misunderstanding. The lady on the phone making my appointment for my MRI somehow managed to spell my last name wrong and get my birthday wrong. So when I called to …
I went to the hospital for examination on March 11th. I followed the door registrar and the nurse doctor explained that I felt uncomfortable, not pain. I asked for a CT scan. I waited for three hours and did not have a blood test and did …
I visited ER in 2016, I received a bill which was way higher than it should be. I complained about it with insurance and the hospital and they fixed it, meanwhile before the process finished, they sent it to the collector agency. Anyway, I …
Just had my baby born at this hospital and they treated my wife and I amazing. The nurses and doctors were so nice to us, assuring us that everything was going to be ok in the hands of professionals. I am glad I chose this hospital for the birth of my beautiful son.
In actuality, they deserve nothing more than 0 stars. I had suffered 2 seizers prior to coming to Mercy. I arrived to the ER by way of EMT around 8:00, It took them 6+ hours to register and admit me into a room. The staff had these careless …
We just had our daughter here, 5th child, first time at this hospital. Things were a little scary to start, with scheduling but I nce we arrived we were taken care of quickly and everything went perfectly. The nurses here in the maternity …
We arrived at 10 am and were still in the ER at 10 pm. The first shift staff was very professional and patient. They deserved more than 4 stars. The 2nd shift staff was not professional. The only two deserving more than 2 stars was the male …
A male Hispanic or white nurse weighs about 280 and wears black glasses. Told me that he was taking me to a room where people usually don’t make it out alive.They refused to give me the nurse name. Also, someone lied about being head nurse. She refused to give me her name as well. They work night shift. The staff here is horrible!
This is a terrible hospital. They only let a few amount of visitors to go up. By a few I mean only one person LITERALLY. The people at the front desk are always making excuses to not let people up and when asked for why they give attitude. …
PLEASE DO NOT COME HERE! Read the comments below b/c they are true. I was with a family member in the ER for over 12 hours and I can say it was a horrible experience even for me. They didn’t have a call light in the room, the facility …
On three separate occasions Mercy sent a high bill to a collection agency without ever notifying me that I had a bill. I called the billing department, they said that they held the bill for 4 months, then sent it to the agency, who then …
Was just discharged from Mercy today. Arrived at their emergency room Monday evening doing snow event. I had a problem with my foot. Waiting time about one hour. Was admitted had foot surgery. Was there for six days. Been coming here since …
The ER needs to work on their time with the patient. They put you on the room and sort of forget about you. They kept my husband and it toom 7.5 hours to get a bed. This is unexceptable. I could see if they were busy. Once we got a bed the …
Was there for a hip replacement. Nurse’s were great. Problems are no one will pick up paper on the floor and when discharged I was to have pt in 72 hours. Pt wanted to schedule me for 3 weeks out not 3 days. Called repeatedly with the …
This place is horrible from the cleanliness to the staff. My daughter is 5 months pregnant and was rushed here to be told she has kidney stones we waited 6 hours after that to be transferred to a regular room but during the wait my daughter …
I had one appointment in the Gastroenterology department at Mercy Hospital and it was a complete nightmare. The wait time was outrageous, they were unable to get my information into the computer properly and I only saw the doctor for 5 …
We are from out of town and while in Chicago my husband had a seizure out of now where and the EMS brought us to Mercy hospital. He has been there for a week and they have a suspicion of what caused his seizure but not definitive …
I was waiting there bleeding for 4 hours and they just gave me an ice bag and tell me to wait. Then I decided switch to another hospital because I can’t just wait any longer. Two months later I got a bill from Mercy Hospital, and they …
The new staff are awesome! Especially the NP I think her name is Fabiola.. she treated me for all my symptoms, even tho I wasn’t dying I still got all my tests done. Her laugh is contagious! I could see her big smile from across the room, she’s just super! This new team is fantastic!
i got checked in pretty well, it wasn’t after i waited for the dr. in the room that i literally waited for 30 minutes . i was ready to walk out. 200 dollar visit if a new patient. your better off scheduling an appointment at a clinic for …
I was in Mercy Hospital for a 2 day stay. The nurses in the ER, when they take you back to a bed before seeing the doctor, were very nice and accommodating. Lauren and Noel were great. They gave that extra special care. Lauren was my …
I am a nurse and have worked in several different facilities. This is absolutely the WORST hospital I have ever been to. I went to the ER with severe chest pains. I waited for 5 hours listening to horror stories of wait times and even …
I had a baby at Mercy in 2016 and I am expecting number 2. I have nothing else than good things to say about the maternity. I had a wonderful experience, the staff was awesome, the birth itself was great and I felt the doctors and nurses …
Slow and lazy employees especially on the second floor….
I was 1 minute late before and they refused care. This time I’ve been waiting 1 hour to see my doctor. …
Been here for a while, took a while for even triage. Staff is rude and mean! Security is asleep at the door! Bad choice and I’m still waiting in pain. Could’ve stayed home and sat up and waited for urgent care to open! …
This hospital could be a great hospital for patient care. But, all they care about is money and not their patients. I called to make an appointment for a physical therapist. After waiting and not getting through, I pushed the button …
My actual visit was pretty good, my doctor was super helpful, however my one star is due to the fact that I was charged a false statement. For nearly 7 months, I have patiently been on the phone between the dr office, my insurance, and my …
Initial visit with Dr. Sandiford was great. I thought she and her staff were very nice. It look a month for her to call me to give me lab work results after her staff left her many messages from me. During the phone call, she told me I was …
I went into Mercy for an emergency hernia operation. The surgery went fine. But, I had to do dialysis while at Mercy on my last day at Mercy I had dialysis. During dialysis, the tech stuck me in a place she should not have stuck me. I was …
I went to the emergency room and when taken to the back, the nurse I got was TOTALLY UNPROFESSIONAL! He was extremely disrespectful, when I asked to speak with a charge nurse he refused to get her because he claimed he “had to know the …
Went to the ER to get my hand stitched up late on a Sunday. Facilities seemed pretty outdated, but otherwise clean. Staff was mostly polite, patient, and relatively quick. The doctor who sewed my hand back together did a very thorough job. …
I recently gave birth to my baby daughter here, let me start by Thanking the medical team that took care of me & my baby. Everyone was very professional, knowledgeable and kind. I would definitely recommend this hospital to any future …
It seems that only maternity patients are happy with Mercy (from reading reviews).
I went to Mercy emergency room after an auto accident. They treated me pretty …
My sister and I needed to take my mother to the ER. At first we weren’t that intrigued with the ER room yet my mother was given the best consideration while we visited. They offered a mediator for my mother to help with the language …
My sister and I had to take my mom to the ER. Initially we weren’t that impressed with the ER room but my mom was given the best care while we visited. They offered an interpreter for my mom to assist with the language barrier. I hope the …
Ever since this hospital has changed the quality has went down tremendously with the doctors. I’ve been coming here since I was a kid so I try giving the benefit of the doubt after their first mess up from violating my hippa rights by …
The care and customer service has went completely down hill since a new organization has taken over. Some employees are very “ghetto” and the nurses are very rude and lack empathy for the position in which they are working. Nurses took …
My niece came to this Hospital by Ambulance and taken into a room waiting to be seen for more than four hours without anyone coming in to see her. She was able to walk out without anyone noticing. The nurses were very rude and ignorant. …
Going to Mercy was by far the worst hospital experience I have ever had. I arrived at the ER around 12:55AM after passing out and getting a large head wound as well as other abrasions on my leg and I proceeded to wait hours semi-conscious …
Exelen hospital
(Translated by Google) very good deal
(Original)
Muy buen trato
(Translated by Google) love me
(Original)
Love em
(Translated by Google) Most of the people who work here are very friendly.
(Original) …
(Translated by Google) It’s too rubbish, I don’t know how to say it, please don’t go, I regret it so much. …
(Translated by Google) Thank you to the Mercy Hospital & Medical Center family for your help in my most crucial moment. May God continue to bless you and supply you so that you can help more people as you did me. …
(Translated by Google) I was 6 weeks pregnant with pain and bleeding. I got to the emergency room and was there from 9pm to 1am and received no care!
Unfortunately, I lost my pregnancy, I went to another hospital and they treated …
poor place
Bad bad bad
Poor all around
JURY STILL OUT
Awesome hospital
Nice staff
The view helps☺
Like the service 👍👍 …
Not very good
Don’t come here
🤯🤯🤯 …
Good
The waiting is much to long
The service is really bad
Such a long waiting time
Administration needs improvement.
Good y great services
My friend is a patient at mecy
The staff was very professional.
Very friendly staff
I was treated like a princess ❤👑 …
The wait time here sucks! 😞😞😑 …
The worst
Fast help
I was born here in the early 90s
Great doctors, great nurses
Very unorganized. Extremely long wait.
very unprofessional and rude staff. do not recommend.
Terrible…. the entire emergency room experience
Its better than the yellow pages, but it crashes sometimes.
Labor and maternity department is the best!
Doctors are not personable or lack compassion to the families
Been waiting for over 6 hours. The staff really rude.
Been waiting over 6 hours and it still is people ahead of me!!!!
I wish I could have given no star. This place is just about the money
This place kept a few of my very good friends alive.
My experience there was okay, they did their job
Great hospital fantastic doctors and staff
A BUNCH OF LAZY SOB’S…. WOULD RATHER ARGUE WITH YOU THAN LISTEN TO WHATS WRONG
The hospital picture that you have out there with the statue is of Michael Reese Hospital
THE WORSE EMEGENCY DEPARTMENT EVER I BEEN SITTING FOR 4HRS 2O MINUTES WAITING TO BE SEEN.
My wife is here upstairs but i don’t know her new names.
If you are ever in the emergency room, you will literally be in the waiting room for hours on in.
Relatively good, a little slow, but nice staff.
Very Clean & the staff is really helpful & friendly.
Had 2 csections here very nice staff
This place is horrible I promise I will not take my dying dog here for these people to work on him they are so disrespectful and rude very unprofessional I will not recommend this place
Best hospital to give birth at
This is a very good hospital the nures in doctors are nice
Waited in the emergency room for 7 hours. Worst hospital visit.
Dirty, messy, understaffed, all the things that a hospital shouldn’t be it is.
Gross and dirty. I wouldn’t let them treat me. I took Lyft to Rush.
Very DIRTY!! Smells bad. nurses dont take their job important
I been going there for awile and the people there is very nice and i get wating real fast
Pregnant and I’ve been in the waiting room for 5hrs now!!! This is horrible Do Not come here
Worst hospital. Very shaddy place. All the staff hate their jobs
Midwife Brenda from the alivio group was great help nice staff.
This has gotten to be the worst place ever. No communication. Room is nasty and bed side manner is horrible….smh
It’s OK. I took my client here for her appt.
Great hospital. Fast service and helpful staff.
Lousy billing department,they prefer to send bills to collector rather than do their jobs and mail bill to patients
I would rather die than be here. I got here at 2:00 PM and it’s 6:14PM right now, still waiting to see a doctor
What a joke.
They have been of great service to me at the Breast Center for many years.
Thanks you.
I see the wound care client and they’re wonderful thank you Connie
By far the worst hospital to go to!! Dirty and a bunch of ignorant workers! Very disappointed.
Nurses are horrible, uncaring and delibertly mean/rude. No compassuon at all.
I delivered both of my babies there and they were excellent especially when it came to my johnanthan
Multiple employees / nurses not wearing masks in the middle of a pandemic. Kind of mind-blowing
Waited 7 hours to get treated and thats what you call emergency service !!! Thanks Mercy for having Mercy on me.
Terrible, same message over and over we will return you’re call @Bull! Are you too cheap to find someone too actually do this job?
The absolutely worst experience in the Emergency Room! All the one star reviews are very accurate!
Horrible place to ended up sick , staff is rude with a lack of empathy for the sick or rhe family members ,i hate tthat on an emergency this is the closest facility to be taken to .
Mercy sucks they are rude my mother was admitted their and they were unprofessional and heartless the nurses paid no attention to my mom and they were very rough with handling her.i hate that place keep your family member away from their go to Northwestern MEMORIAL hospital
This is the last hospital I would recommend for any kind of service. Check in at your own risk. Yikes 😬😬😬 …
Horrible service and there is wait time of 5 hours even in emergency ward.
Never ever plan to visit this hospital even once.
I have had treatment from 3 different hospitals in Chicago and Mercy was the best!
Horrible had a appointment with dr roop gupta for 9:45am still waiting at 11:45am never did get to see doctor
The worst hospital I been here since 1:00 pm it’s not 7:34pm and still haven’t seen a doctor yet!
They’re ok I took all my children there to the emergency room & they gotta in & out quick
Have always gotten the best care at Mercy Hospital, if I have to the emergency room, you know you have to wait especially if it’s crowded, that anywhere
Horrible the own security supervisor was racist he discrimined a whole family of Mexicans but yet he took the time to help his own kind of race and gave everyone else bad attitude and nasty looks but not to his own Kind what kind of hospital has a supervisor like this
I had a baby on April 20/2018 I had a great experience I love it they were extremely great service they attended me really fast
Worst experience ever waited 9 hours and still had 10 people in front of me. I was never saw because i felt as if i stayed in that waiting room i wouldn’t of made it.
The wait is too long, you might as well go to the county, you’ll be seen faster,then when you ask questions they say your wait time could be up to 12hours😡😡😡 …
Very bad service in that hospital😮some of those staff are very impossible to talk to. I really ready die then go to mercy.. …
I’m starting to hate going to mercy I was having bad chest pain and they had me waiting in the er for hour’s before I got a x ray in I had blood clots in my lung’s and when u do get a room back there the doctor don’t come for hours just have u waiting longer in pain just crazy
Worst Service! Waited for 4 hours in the emergency room and by the time they called me, I was totally fine!
Ankur Patel PharmD is the worst person to deal with. He is not knowledgeable on many issues and I would NOT recommend using his services.
I am a Chinese who had biploar disorder n psychosis disorder i really enjoy the time there i hope i can always stay there on the psyfloor because all i feel is love.
Horrible!!! No one attended to me for over 3 hours. Thus place should be shut down! It’s not worth calling an hospital. The staffs are mannerless as well.
They are sloppy and not rigorous. They actually mistaken the disease I was going to see. Do not recommend this hospital
Had to be taken to the ER. I had a great experience. Everyone was kind and attentive and I felt very well taken care of.
Most of the staff my wife and I dealt with were very helpful except for the experience my wife and I had with an employee named Alma, she can be very sarcastic and rude when explaining herself.
Terrible waited forever to see a doctor.
I will never go back there Mercy hospital is getting to be Like St.Benard Hospital …
The staff kept my boyfriend waiting for hours on a pitiful chair with a busted nose. Couldn’t even give him a hospital bed to lay on.
Easily the worst Hospital I’ve ever experienced. Please whatever you do, do not trust your life with this place.
The customer service makes you feel that they are giving you something for free and treat you without respect. I don’t want to judge everyone but most of them.
Is it serious? Emergency took more than 12 hours to wait. What I only saw was staff came and went, and even laughed. It deserves only one star, if the rate has half star.
Lady at front desk is very rude. I tried to go see my sisters newborn and the lady said its too packed. I said I can go wait outside the door and she snapped and said no you’re going to wait right here. Wow that was rude
This place is terrible don’t ever go to the emergency room unless you bring a bed and blanket because you will be there 24hrs before you ever see a doctor. THE PLACE SHOULD BE CLOSED and everyone should fired.
I wish I never went.
They didn’t really do anything besides tell me I won’t be getting bills from them and now I’m getting bills from places and I don’t even know how to pay them (where to send the money). Biggest scam ever.
This has to be the worst hospital on the planet went in with a bloody nose these idiots claimed up and down I had a cut inside my nose so they packed me with a rhino pack got home nose Still was bleeding for two days went to another …
Waited to see a doctor for 5+hrs, received breathing treatment 4hrs before seeing someone it shouldn’t take that long, uncoordinated staff, lousy handling with ER patients, overall I wouldn’t recommend anyone to come here unless life and death emergency even still I don’t think I would
Worst hospital ive ever been to in my whole entire life. They almost killed me when I was giving birth. Very disrespectful staff. Very unprofessional nurses.!!
I been going to Mercy hospital and their clinic for years and never once had an problem with anyone or anything in this hospital best doctors I seen so far and wouldn’t change it for nothing
I had my daughter in this hospital 21yrs ago. Great nurses.
Worse dam hospital ever… Registration lady is so rude and triage nurse took 3hrs to give me a dam tylenol… Dr. sent me home and said i was ok so why am i here 2 days later and everything is worse than the first time!!! Never again this place needs to be shut down completely
Everything is always so slow. I’ve been waiting for 6 hours just sitting in the ER waiting room. This is unbelievable. Staffs always have an attitude.
My girl was having the baby and still no doctors to attend her untill the babys head was seen… worst experience ever!!!!…i highly recommend you dont choose this hospital to have your baby!
I DNT KNOW IF I HATE DIS PLACE BUT ALL I HAVE TO SAY IS THE DOCTORS DNT COMMUNICATE.I HAD MY DAUGHTER HERE IN 2014.TURNED AROUND N GOT PREGNANT 1 MONTH AFTER.(NO ONES FAULT) I HAD AN UTERINE RUPTURE WIT MY SECOND DAUGHTER WHICH SHE …
Incompetent staff that has no respect for others. I call in asking to be seen, I am told that this is possible. I get there and am told-rather rudely-to return the next day at 8 am. I return the next day and am then told the “nurse left early”. 🙃 …
Never had a bad experience…I’ve been a patient my entire life also my son was born here and I’ll give birth here again 5 my second child.The clinic on south pulaski and 5th had a horrible doctor by the name El-Abaza he’s a pediatrician… …
Mercy Hospital of Chicago is one of the worst. They do WHATEVER they can to charge your insurance and you and when you don’t pay the amount they think you should pay, they put you in collections.
they have the worst staff at the central scheduling system. A bunch of morons that can’t even give me the correct information. Never get calls back, never answers the phone, its a hassle just to schedule an appointment. I am sitting here with a broken elbow and this people aren’t willing to help!!!
Awful ER care. I had to wait for 6 hours and still couldn’t see a doctor. Rude staff, not providing any information to the patients. Patients are left unattended. Never again!
More than a dozen times I have gone to this hospital I will never have complaints. They hospital staff goes above & beyond. They are always so happy & cheerful.
This is the worst hospital I’ve ever been to. They are beyond unprofessional and quite out dated. The staff is horrible and they compassion. It should be closed down so a better facility can be built in its place
This is the worse and most horrible hospital on the planet Earth! They have you wait for over 5 hours to give u a perscription and a high doctor bill!! This so called hospital needs to be shut down!!!!
If you have an appointment the process is fast and smooth. The emergency room on the other hand is always packed becuase it is on the south side and there are few hospital in the area to service such a large number of patients.
I have been coming to mercy a long time and had excellent care from the doctor
and nurses on staff but recently I have accounted many HIPPA Violations why is this staff asking in front of everyone what are you here for more training …
Worst hospital everrrr don’t keep you updated and there’s a nurse there who is very ignorant.
I’ll never come back! I had a runny nose because of a flu…, I paid $3000 and spent the whole night because they’re keep delaying me!!! Not recommended at all!
Dr Jones performed a procedure, previously unsuccessful at another facility and Dr. that made me whole. If I had to wait all day and night I would do it gladly. Simply not enough acolytes for him and this institution.
I love it here I especially got a lot of treatment there in the staff in the employee’s they really care about people in their health if you’re not on no BS and you really honest and sincere trying to get help there are people that will …
Refused to submit claim to insurance after a year and numerous phone calls. Sent me to collections after telling me multiple times they wouldn’t. Still have not submitted to insurance.
Went tot the emergency registration staff and the male Asian nurse was so rude waited for 1 hour 45 minutes and I went and ask the registration lady she said I don’t know go and ask the nurse so when I ask the nurse Asian nurse told me me …
Worst Doctors from alivio clinic for ob / midwife never going to hospital 🏥 and clinic went to ER last Thursday for emergency 🚨 and was sent home like nothing was wrong end up on Friday at Mount Sinai Hospital 🏥 with better doctors and …
Mercy has attached a bill to my credit report that had already been paid by my insurance. When I called to discuss this issue with someone in billing he was rude and unhelpful.
I been sitting in the er since 11am today and its now 8pm and I still have not been seen 4 my pains nor my breathing. I asked 2 speak 2 a supervisor that’s on duty so I can make a complaint and no one is on duty. Im glad im not on my death …
Emergency department is a joke here. Waited in lobby for 8 hours before they call you in. Lobby is full of smell of urine, and no one is cleaning pees on the floor for half an hours long when everyone walks on it.
The Parking lot guard is OUT OF CONTROL!
The parking guard calls himself “Officer” Green when I asked for his name after …
The worst er room I have ever see . Didn’t even want to give one star. Long wait time Having meds handed out in waiting room. Only take me to mercy if I’m already dead because if your there for anything serious you will be by the time …
Went to the ER, was 3rd in line at the time. Waited 7 hours and then left without having a test. I ended up having a pulmonary embolism and a blood clot. Go to another ER….this one is NOT good.
Mercy Hospice Family Health Center took very good care of my Sister in Law, I am so very please how they cared for her. Thank You 6th floor Hospice Center, may God continue to bless the staff.
This ER, nurses and doctors are absolutely horrible. They treat there patients and family like garbage. If you don’t like your job maybe you should get a new one. I wish there was a negative star to give.
My wife Can’t move because of a sudden back pain, Called ambulance, waited in different rooms for total of 8 hours, no information, no idea how long are we going to wait, just wait, no body is nice enough to give out info what is the next. My wife can’t move so she stuck in the wheel chair for that long
I Love my doctor. I received his information online when searching for a new gyne. He’s very nice, very informative and he is always on time. His assistants are also very nice and professional.
This hospital is not about caring for the patients it’s all about providing revenue. Dr savage in the er is a horrible dr never go there… please go somewhere else if u want to be cared for. Unlike me I waited for 3 hours and never got treated for the pain I was in while entering into the er with an heart rate of 120
I had all 3 of my babies here. Not going to go into detail about it all i can say is DONT DO IT! Find another Hospital to have your baby please. If i could take back all 3 times i’ve delivered here i would!
ENT division in Mercy Hospital!!
This is the most horrible experience I had. A bunch of stupid staff and some …
Bunch of retarted staff working at tortoise speed. It would be an insult to toroise I guess . Emergency Room means 6-8 hours waiting. You even know the meaning of emergency. I had a accident i was bleeding all over i had to wait 6 hours before i could see a doctor. Wow !!!
Horrible place for treatment. Is this what they called advancement in the field of medicine by keeping people wait in the ER for nearly 6 hour. These guys need to be first educated about what’s the response time in a ER room needs to be.
If you want to live please don’t go to this hospital.
I was very sick and I sat there in agony for hours while others whom wasn’t as sick and playing on their phone got help first. …
I an a nurse practitioner from St. Louis working now in family practice but formerly in an Emergency Department. I fell from my rental bike (why no helmets there?), lacerated my head and had a bit of a concussion. The care I received was …
For a huge hospital, they had limited staff and the staff were not helpful. We waited almost 2 hours with the same group of people still waiting to be seen by the doctor and new patients that kept walking in. We finally left as we were not given any information and the front desk and nurse was just super rude.
To be exactly right, the radiology was excellant, hands down. However, the emergency is a all time low. Super long wait, dirty waiting room, and hobos goes into the restroom to take a shower. Sanitization is nothing but bad.
There definitely should be a petition started to close down this hospital. This hospital has patients waiting 10-14 hours to be seen it’s no reason why it should take so long for patients to be seen. The doctors and nurses at this hospital should not be employed in the medical field.
Never got service yet they sent my bill to a collection company without billing me first ,I even gave them my insurance that should have covered the cost. Now its affected my credit score. Dont come here unless you wanna spend the next 3 years regretting it.
Was at doctors office 3 1/2 hrs for a regular schedule check up. My mom was seen b4 me and my appointment was b4 hers. I’m looking for new hospital. I even have awesome insurance.
Please, dont ever come here. Me and my significant other have been waiting here for six hours, six hours to just be admitted into a room away from the waiting area. We saw staff, infront of us, sitting on their chairs, cracking jokes and …
Worst place to go to for women’s health. Be aware, they operate under Catholic directives and so all their doctors and services have to follow strict religions guidelines when it comes to your options during a pregnancy. I just don’t want …
1) emergency room waiting time was outrageous. I was watching my girlfriend move around in agonizing pain for 45 minutes before a doctor came into the room.
2) Very poor air conditioned building (if there even is any)? …
Have you waiting for hours when it’s clear you are in very bad pain , then get you to the back and you wait even longer just for them to say all blood test were clear. First off how can you tell what the pain is through a blood test!!! I …
I recommend no one to go to the emergency room. They will have you wait for 3 hours for a room that are usually occupied by crackheads.
9/26/15 I’m here in the ER after having hurnia repair a week ago today. The nurses are hiding behind closed doors and curtins drawn, how is it if the waiting room is not and have been full that the staff r as slow as they are? Being a CNA for over 20 years i know not all things are expedient but this is foolishness 5 hrs wait time
The absolute WORST hospital I’ve been to in the city of Chicago. The midwives have no idea what they are doing. The radiologists are cold hearted and insensitive. The OBGYN’s are confused and not on the same page with their other colleagues …
This hospital is in a neighborhood that NEEDS it. It provides quality of care in a place where it is desperately needed. An over stuffed garbage can…yeah…could be better…but it is not a Northwestern ….it is midtown Chicago. The physicians put their hearts into their work, the nurses – same.
Super long wait, if you’re planning on going to the emergency room, take a sleeping bag, you’re going to need it.
My wife had a to go to mercy because her physician is there, the emergency room …
I am a member of Clergy that was sent to Mercy Hospital by the family to pray for someone who had suffered a heart attack two days previously. To my surprise I was denied access by a Sue Brown who I was informed was the nurse on duty that …
AVOID MERCY AT ALL COSTS! Their So Called “Hospice CARE” is the WORST!! They are Murderers! Only take your family there if you want them to Die! My Grandmother was old, but she was fine. She went in to “Mercy” for a fall and the drugged her …
I’m not sure what’s going on with the hospital but the cafeteria areally is awful. For years I loved going to the cafeteria whenever I had to visit. The breakfast was great and I loved the salad bar. That experience has changed …
NEVER go to this hospital!! If you have to crawl to a different one, do it! Not only is the service horrible, their billing turns you over to collection agency without ever sending you a bill! They are scamming people at this hospital every day! It will only let me post this if I give them 1 star, they should receive 0 stars!
So far so good nothing changed much but the staff and the capacity I get in and out and also well treated I was born in mercy so I kinda didn’t want to change hospitals so I like what they’re doing it use to be super packed but it’s no long wait times and they’re aren’t many ppl here I pray it stays that way
Appointment scheduled for Radiology. Check-in was lengthy despite identifying as having an appointment when I signed in. Covid precautions are non existent. Sharing of seats and writing utensils. Nothing is being wiped down after each re gistration. I hope they have not loss hope due to the threat of their closing.
This was the worst experience I have ever had with medical professionals. The emergency room at this hospital is unfit and not prepared at all to treat mental health. I highly suggest going somewhere else to receive care and do not recommend Mercy hospital to anyone.
This has got to be the worst medical facility for response time and medical follow-up. Mercy HAD a history of being a good medical facility and hospital; now, the waiting times and “good” medical care are long gone!!! When you go there, …
Waiting time can be a little faster and clerical a little more professional, but the doctors there are very compassionate and love what they do. My surgeon Dr. Slack prayed with me before I had my laminecomy and made me feel better and I …
Today has been the worst experience I have ever had with Mercy I arrived in the Emergency Room with my fiancée, he in pain blood pressure very high his head bleeding from a work injury, there are other people still sitting here that was …
Worst experience ever. I waited two weeks to schedule an appointment to avoid the emergency room fee. I came to see the physician and he said that they didnt have the ability to do my blood work at mercy medical, instead he siad i have to …
Terrible hospital. Extremely rude administrative staff, nurses, and doctors. To top it off, I ended up being overcharged for my visit and had to wait 12 months for my claim to be processed for a refund. …
This is updated for mercy hospital emergency department wrongdoing. My 17 month baby had no symptoms of head injury but vomiting. After using antivomiting pill at ER, she stoped vomiting. Her head did not even have a bruise or anything …
Reviewers, please understand that I wish I could rate Mercy slightly lower than 4 stars. It’s worth it, in general, to go here (if you’re low income) before “mayor” schmuck murders it and every other reasonable-quality South- and West-side …
This is the worst emergency room visit ever!! Checked in at 5pm. Still waiting to see a doctor at 3:00am. A total of 12 hours will be spent here, so I’m told. Since my insurance company for sure was already billed. I have to stick it out.
Their registration is rude and unprofessional. The staff tell you one thing and either DON’T produce or do another that inconvenience everything you set up for the times that they initially set you up for. I am pregnant and need blood work. …
The ER staff was professional. Too bad I can’t say the same thing about the financial services. I have reached out to Lupe in financial services several times left several voicemails and no response. Finally get in contact with her and she …
This is a mediocre hospital. We were there for nearly 6 hours for a respiratory issue. The doctor that worked with us was very dismissive. We literally have been staring at a urine sample for two hours now. The doctor wouldn’t take it away. …
Absolutely nightmare. My baby kept vomiting and I told doctor about my baby slipped on the floor bumped her back of head. Took a shower before she went to bed. And she kept vomiting from sleep with no fever. Doctor gave 3 options all …
The hospital is not clean and a lot of the doctors are rude. The nurses in the ER were too busy looking at clothes on line to service patients and the billing department is a nightmare. I love my primary care physician but hate that, if I have to go to a hospital that I have to go to Mercy.
I have had 2 separate experiences there, one with my brother who was dying of cancer a couple of years ago and most recently in the ER when I suffered a head injury. Both times I was met with an extremely competent and kind medical staff. …
She and everyone in radiology was extremely efficient. The ER nurses n docs were extremely attentive and even called me twice after my visit to follow up. I was a self pay, so this was a pleasant surprise.
As my wife laid in ER, she could hear the nursing staff talk at the nursing station about their weekend at the bars, and their sexual encounters after a night of getting drunk!! HIGHLY UNPROFESSIONAL!! …
The doctors here (Specifically Physicians) are money-making monkeys. I had a cut from a knife on my hand which was a minor injury and treatable with little cleaning up and band-aid. These idiots took me to the X-ray room and took x-rays of …
Doctors and staff are real unprofessional. Prescribe diagnostic tests and don’t care to give feed back on tests. Asked me to take fresh appointment to get feedback on test. Additionally I once got locked out of online portal and called …
My experience at Mercy Hospital was terrible from the moment I was placed on the ambulance. The EMT was disrespectful and giving me medical advice he was not qualified to make. I was shaking and hyperventilating and all he could say was, …
This review is specifically for scheduling appointments. While at work, I tried to schedule an appointment for a test. The wait to schedule for a test was too long, at least 10 minutes. I also used the callback option, thinking that it …
Horrible experience. I had a C-section and the opening was not straight. You would assume it would have to be straight. Nurses were rude during the delivery and no professionalism. I will not return to that hospital. I am wondering if I can …
Waiting times vary for me me, from 10 minutes to 8 hours furthermore there is medication being handed out in the waiting room. Utterly terrible. …
I waited 8 hrs in ER nd all was there to get a C-T scan done. There was patience there who had severe pain and already there for 4 hours. I wasnt feeling sick, all i needed the scan to be done get the results and leave. I going to fine another hospital to go to i was so disappointed with the staff nd ER service.
I gave mercy a 4 star just cause the wait into the ER was over 4 hours while I was in pain. But I’m thankful for the team that my care was in. They removed my gallbladder and I’m happy to say I feel better (still healing) especially my …
This experience has to be one of my worst ever!!!!!!! My niece was not feeling well,seeing as how this was right down the street from the minute clinic I originally tried to go to but the nurse there said she was no longer taking patients …
Terrible liars. Irresponsible and the front desk is young girls all high on some type of pills or drugs. Very slow reactions they have young new students doing ultrasounds had to come back twice and had schedule conflict of course on their …
Terrible place! Disgusting, not even clean… A hospital should be the most sanitary place to be, but this hospital is NOT. They had a hobo sleeping in the emergency room. While I’m all for the homeless having a place to sleep (especially …
My Mother passed away in Mercy Hospital on 10-29-2019 it was the worst experience I ever had at any hospital. The Doctor’s had no bed side manners and wasn’t PROFESSIONAL and seem to have had VERY LITTLE EXPERIENCE!! I have been going to …
This is the worst hospital I’ve ever been to in my entire life. The hospital is filthy and they barely bother to fix it. The staff is rude and always has a nasty attitude and the mediocre help is absurd. I was forced to come here in a …
Worst hospital that I ever visit!!! The emergency room is a nightmare. You would wait for 3 hours and no one will even look at you and ask if you need something. My son did not see the doctor and still they charge me for the visit, where …
I had originally posted a bad review a few weeks back, but there was a big misunderstanding. The lady on the phone making my appointment for my MRI somehow managed to spell my last name wrong and get my birthday wrong. So when I called to …
I went to the hospital for examination on March 11th. I followed the door registrar and the nurse doctor explained that I felt uncomfortable, not pain. I asked for a CT scan. I waited for three hours and did not have a blood test and did …
I visited ER in 2016, I received a bill which was way higher than it should be. I complained about it with insurance and the hospital and they fixed it, meanwhile before the process finished, they sent it to the collector agency. Anyway, I …
Just had my baby born at this hospital and they treated my wife and I amazing. The nurses and doctors were so nice to us, assuring us that everything was going to be ok in the hands of professionals. I am glad I chose this hospital for the birth of my beautiful son.
In actuality, they deserve nothing more than 0 stars. I had suffered 2 seizers prior to coming to Mercy. I arrived to the ER by way of EMT around 8:00, It took them 6+ hours to register and admit me into a room. The staff had these careless …
We just had our daughter here, 5th child, first time at this hospital. Things were a little scary to start, with scheduling but I nce we arrived we were taken care of quickly and everything went perfectly. The nurses here in the maternity …
We arrived at 10 am and were still in the ER at 10 pm. The first shift staff was very professional and patient. They deserved more than 4 stars. The 2nd shift staff was not professional. The only two deserving more than 2 stars was the male …
A male Hispanic or white nurse weighs about 280 and wears black glasses. Told me that he was taking me to a room where people usually don’t make it out alive.They refused to give me the nurse name. Also, someone lied about being head nurse. She refused to give me her name as well. They work night shift. The staff here is horrible!
This is a terrible hospital. They only let a few amount of visitors to go up. By a few I mean only one person LITERALLY. The people at the front desk are always making excuses to not let people up and when asked for why they give attitude. …
PLEASE DO NOT COME HERE! Read the comments below b/c they are true. I was with a family member in the ER for over 12 hours and I can say it was a horrible experience even for me. They didn’t have a call light in the room, the facility …
On three separate occasions Mercy sent a high bill to a collection agency without ever notifying me that I had a bill. I called the billing department, they said that they held the bill for 4 months, then sent it to the agency, who then …
Was just discharged from Mercy today. Arrived at their emergency room Monday evening doing snow event. I had a problem with my foot. Waiting time about one hour. Was admitted had foot surgery. Was there for six days. Been coming here since …
The ER needs to work on their time with the patient. They put you on the room and sort of forget about you. They kept my husband and it toom 7.5 hours to get a bed. This is unexceptable. I could see if they were busy. Once we got a bed the …
Was there for a hip replacement. Nurse’s were great. Problems are no one will pick up paper on the floor and when discharged I was to have pt in 72 hours. Pt wanted to schedule me for 3 weeks out not 3 days. Called repeatedly with the …
This place is horrible from the cleanliness to the staff. My daughter is 5 months pregnant and was rushed here to be told she has kidney stones we waited 6 hours after that to be transferred to a regular room but during the wait my daughter …
I had one appointment in the Gastroenterology department at Mercy Hospital and it was a complete nightmare. The wait time was outrageous, they were unable to get my information into the computer properly and I only saw the doctor for 5 …
We are from out of town and while in Chicago my husband had a seizure out of now where and the EMS brought us to Mercy hospital. He has been there for a week and they have a suspicion of what caused his seizure but not definitive …
I was waiting there bleeding for 4 hours and they just gave me an ice bag and tell me to wait. Then I decided switch to another hospital because I can’t just wait any longer. Two months later I got a bill from Mercy Hospital, and they …
The new staff are awesome! Especially the NP I think her name is Fabiola.. she treated me for all my symptoms, even tho I wasn’t dying I still got all my tests done. Her laugh is contagious! I could see her big smile from across the room, she’s just super! This new team is fantastic!
i got checked in pretty well, it wasn’t after i waited for the dr. in the room that i literally waited for 30 minutes . i was ready to walk out. 200 dollar visit if a new patient. your better off scheduling an appointment at a clinic for …
I was in Mercy Hospital for a 2 day stay. The nurses in the ER, when they take you back to a bed before seeing the doctor, were very nice and accommodating. Lauren and Noel were great. They gave that extra special care. Lauren was my …
I am a nurse and have worked in several different facilities. This is absolutely the WORST hospital I have ever been to. I went to the ER with severe chest pains. I waited for 5 hours listening to horror stories of wait times and even …
I had a baby at Mercy in 2016 and I am expecting number 2. I have nothing else than good things to say about the maternity. I had a wonderful experience, the staff was awesome, the birth itself was great and I felt the doctors and nurses …
Slow and lazy employees especially on the second floor….
I was 1 minute late before and they refused care. This time I’ve been waiting 1 hour to see my doctor. …
Been here for a while, took a while for even triage. Staff is rude and mean! Security is asleep at the door! Bad choice and I’m still waiting in pain. Could’ve stayed home and sat up and waited for urgent care to open! …
This hospital could be a great hospital for patient care. But, all they care about is money and not their patients. I called to make an appointment for a physical therapist. After waiting and not getting through, I pushed the button …
My actual visit was pretty good, my doctor was super helpful, however my one star is due to the fact that I was charged a false statement. For nearly 7 months, I have patiently been on the phone between the dr office, my insurance, and my …
Initial visit with Dr. Sandiford was great. I thought she and her staff were very nice. It look a month for her to call me to give me lab work results after her staff left her many messages from me. During the phone call, she told me I was …
I went into Mercy for an emergency hernia operation. The surgery went fine. But, I had to do dialysis while at Mercy on my last day at Mercy I had dialysis. During dialysis, the tech stuck me in a place she should not have stuck me. I was …
I went to the emergency room and when taken to the back, the nurse I got was TOTALLY UNPROFESSIONAL! He was extremely disrespectful, when I asked to speak with a charge nurse he refused to get her because he claimed he “had to know the …
Went to the ER to get my hand stitched up late on a Sunday. Facilities seemed pretty outdated, but otherwise clean. Staff was mostly polite, patient, and relatively quick. The doctor who sewed my hand back together did a very thorough job. …
I recently gave birth to my baby daughter here, let me start by Thanking the medical team that took care of me & my baby. Everyone was very professional, knowledgeable and kind. I would definitely recommend this hospital to any future …
It seems that only maternity patients are happy with Mercy (from reading reviews).
I went to Mercy emergency room after an auto accident. They treated me pretty …
My sister and I needed to take my mother to the ER. At first we weren’t that intrigued with the ER room yet my mother was given the best consideration while we visited. They offered a mediator for my mother to help with the language …
My sister and I had to take my mom to the ER. Initially we weren’t that impressed with the ER room but my mom was given the best care while we visited. They offered an interpreter for my mom to assist with the language barrier. I hope the …
Ever since this hospital has changed the quality has went down tremendously with the doctors. I’ve been coming here since I was a kid so I try giving the benefit of the doubt after their first mess up from violating my hippa rights by …
The care and customer service has went completely down hill since a new organization has taken over. Some employees are very “ghetto” and the nurses are very rude and lack empathy for the position in which they are working. Nurses took …
My niece came to this Hospital by Ambulance and taken into a room waiting to be seen for more than four hours without anyone coming in to see her. She was able to walk out without anyone noticing. The nurses were very rude and ignorant. …
Going to Mercy was by far the worst hospital experience I have ever had. I arrived at the ER around 12:55AM after passing out and getting a large head wound as well as other abrasions on my leg and I proceeded to wait hours semi-conscious …