On Saturday 1/18 my mother came into the ER with severe abdominal pain and ended up needing emergency surgery! I have never had an experience at a hospital as nice as this and I worked in multiple hospitals before. Our first nurse in ER …
Horrible, staff doesn’t know what they are doing and never even met my nurse before the ‘doctor’ came in. Sent home with no diagnosis but still have swollen foot and severe pain
Found a life threatening health condition, solved it with advanced surgery instead of carving me open on the table, very attentive staff. Good food,true story.
My heart goes out to the man back in 2019 that was in the ambulance with me on my way to brook lane mental hospital that man was so sweet telling me how I’ll be alright. <3
Everything was great, dont know why there’s so many negative reviews. They took great care of me and from what i saw everyone else was getting helped. What else do you want from a hospital, its not like your in a major city. Glad i came here, thanks ladies
I was in the waiting room for 5 plus hours. No one was called back for at least 2 hours of me being there. The worst hospital experience I have ever had.
Wonderful staff and midwives 💚 But do not get your pictures taken after you have your child. The woman has absolutely no clue what the hell she is doing. Waste of money to be honest. Spent $220 on a thumb drive and a three photo frame. Mind …
Called in to see if the ER had a wait time, the Operator, Dorthy, was VERY rude. She huffed, said “I don’t know” and immediately transferred me to someone else. Very rude and unprofessional.
This morning I cam with my wife. My wife is 29 weeks pageant. She didn’t feel any movement that the reason we are here. Service is good but slow. I like this hospital and service
Horrible service! These people that call themselves nurses or doctors need their certs stripped. I have went there on 4 different occasions, and the worst wait time was almost 3hrs in a room for my son. No one checked on him, or even peeked …
My friend went there with classic, poster child symptoms of Lymes Disease including a bulls eye tag. They said it was a skin rash. Nope. . .lunges. i went there docked over in stomach pain and they released more and told me I was fine.
Meritus is an absolutely fantastic place to deliver!!!!! I delivered my first baby about a week ago and every single nurse that assisted me was kinda, patient, gentle and passionate about their job! The anesthesiologist who gave me my …
Don’t go to this hospital.!! They misdiagnose everyone. Including me. They refused treatment on me. So I went to another hospital in P.A. and had to get emergency surgery. Thank goodness I went to another hospital or i wouldn’t be here. This happened just last week. They are murders.
What was supposed to be one of the best few days of my life turned into a nightmare. Let me preface this with: while I was in labor, they were excellent (thus the 2nd star). But after that, it was nightmarish. I had chosen adoption for my …
I was just there for 5 days on the 5th floor this was the best hospital I’ve been to the nurses and staff did everything they could to make me as comfortable as possible everybody was very nice laying in bed watching them work they are very hard workers nonstop they are very Compassionate u would not catch me going to another hospital ❤
Such a wonderful experience!! Cynthia delivered my baby and was so supportive of my birth plan the whole time. Every single one of the midwives were fabulous, friendly and supportive! So glad I chose to deliver here!
From the ER to the ICU unit- they saved my life. The staff and physicians knew what to do, how to do it and got it done. I am so grateful and impressed at my care. Thank you.
First I spoke with a Brenda whose at the main office “switchboard”. I want to inform patients/consumers that it as a patient I do not know that I am calling the switchboard so when I type family birthing I was expecting to get the OB Office …
Wouldn’t take a dog there. They have misdiagnosed me 3 times so never again. Not too clean also, saw roaches on the ER floors when I was there. Advice is to RUN. Bloodwork and xrays is about all they can handle there. Check out Winchester or Frederick for better diagnoses.
I am now 6k in debt to because this hospital turned me into a collection agency because I couldn’t afford to pay them 6k after multiple visits and them still not knowing what my problem was and then accusing me of faking my pain to cover …
Husband is in the Meritus ER with severe chest pains. Four hours later, we are still sitting in the ER waiting room patiently waiting for him to be seen. This ER seems very inefficient, understaffed, and unable to properly care for its patients.
Staff is nice and made me feel important I came in a few days ago feeling dizzy and nauseous 30 wks preg. Only reason I didn’t give 5* is because relatives have had issues with very important tests not being done promptly after birth
I have had 5 strokes in the passed ive been hear almost to weeks came in calf was hurtin on left side had pains in my chest and that admitted me got me a room fast. Ive been taking physical therapy every day have left side weakness with …
This was one of the worst hospital visits I have ever had. I ripped open my leg mountain biking, and needed stitches, after about 4 hours I got into a room (meanwhile my leg is still bleeding), then had to wait another hour for a doctor who …
I go to Meritus for my GP and he is amazing!!! They are in suite 200. I’ve had so many GPs never actually listen and being someone with so many issues it’s always been difficult finding someone to just listen. Dr. Okuwobi is amazing! The staff there are amazing as well!
I’ve been dealing with Meritus for years now and they only seem to be getting worse with their care. They do not take your pain seriously, and often jump to a quick and simple diagnosis (an incorrect one at that) often leading to more …
ORIGINAL RATING — 1*️⃣ — One of the most deceiptful organizations I’ve ever had to deal with. They make promises about a “Patient Advocate” getting back in touch with me; that person never called me back, going on now for two months. I …
Don’t come to the ER at night, you’ll straight get ignored. Been here for 6 hours and counting and haven’t had a single staff member stop by in 2 or so hours despite having the call button going off for over an hour and flagging multiple nurses to see what’s going on. Could literally die and they don’t see like they’d notice.
Walked into ED and told them I was having a kidney stone. They told me to wait. After 30 mins in lobby screaming with pain, they took me back. MD saw me right away and prescribed pain killers. Had to wait another 35 mins before they gave me …
No fault car accident victim, taken to trauma unit……staff was joking and laughing amongst themselves as I lay in pain, finally after 4 hrs it was determined I had no internal injuries however seat belt contusions, back fracture and car …
Meritus medical was good hospital once it opened. But after that time things have drastically change. Bottom line is that when something is privately owned or the doctors and nurses act the way they act (like you are a joke and they can …
My mom has been in the er since 3pm yesterday. Not only that shes been admitted in. They “say” they dont have rooms available. Also she was discharged on tuesday from this hospital after being there for 6 days! Only way we were gonna be …
The number one most important thing I want to point out; I filled out the correct information for my daughters birth certificate and social, THEY PUT IN THE WRONG CITY when they sent it in. So I had to send her birth certificate back to …
This is by far the worse hospital I have ever stepped foot in. My mom was in the ER for a hour and a half before anyone came in when they did they put the blood pressure cuff on her broken arm. 7 hours in the ER before the admitting her to …
We’ll make the drive to Martinsburg or anywhere else before ever going here again. Quite possibly the worst hospital ever. ER visit-horrible and outrageously high bill, ultrasound for my child-tech noticed nothing yet we took our kid to …
We’ve had continued problems with our Meritus North Family Practice. Rude and unhelpful nurses and receptionist, on most occasions. Lack of any followup after diagnostic tests. It’s pitiful. We’re actively searching for a new family practice. Meritus is very poor.
I like to drink water when I am a nervous wreck so this was a big big problem on night shift and there was this great nurse on nights in 2017! Mandy was so professional and really worked with me, did her best to listen the only person that …
The Nurses and my Doctor made my procedure so easy. I didn’t even feel the IV go in. My Nurse Anesthetist was extremely proficient and I was kept informed of what was going to happen. This is a great center.
BEWARE of this hospital! Meritus Health has failed to comply with the Maryland Patient’s Bill of Rights — a law that went into effect Oct. 1, 2019. The rights they post on their website are incorrect. They are missing the right to be …
So my wife went here to get checked out, she was in great pain. They did test then gave her pain medication and said follow up with your doctor, no more explanation. So we did and our doctor said that the hospital should have never released …
Some rude fat lady named deannah and some latin american lady with a nasty tumor or something on her neck came to my er room and took my blood. terrible experience. they didnt even ask how i was doing or explain everything to me. my husband …
While waiting outside the emergency room while my mother in law was being treated, Erin, an emergency room RN, made a loud and joking statement that the wheelchairs in Hagerstown had to be big beccause everyone in Hagerstown is fat. When I …
If I could give less than a 1 star, I would. Every visit is horrible. They just want to eat up your money & let you walk out while you’re probably dying. This hospital does not try & find out the real problems you may be having. The psych …
Rudest hospital I’ve ever been to. The staff don’t care about your needs or what symptoms you have. They say all the tests are normal
when in reality their not. Horrible staff. Doctor never came back to read …
My son broke his femur and the ambulance recommended fying to a Childerens Hospital, however before doing so they had to reach out to our local hospital “Meritus” and without a doubt they said No and he had to be transferred to them …
My sister was taken to Meritus Medical Center 4 or 5 times from January/February until July. Each time her diagnosis was complicated migraines. In April/May she was kept overnight and had a stroke in the middle of the night while our other …
I went to the emergency room in the middle of the night. Nearly every chair in the large waiting room was empty. There was trash thrown about the floor. I waited hours to be seen. The Homeopathic experience I sought was unknown. The lone …
I was the only one in ER and was waiting there over 3 hours with 3 broken ribs. I had x-rays done and I really think they didn’t know what they were doing. Other people were coming and going out of the ER. Didn’t see a doctor for the …
Do not go to the urgent care facility on Penn Avuenue in Hagerstown. They do not adhere to basic standards of care. My 86 year old mother went to this facility. They listened to her chest and released her. Several days later she went to …
I was brought to Meritus by ambulance with a stroke and the care was phenomenal the minute I came through the doors! Mary and all the staff in the ER went above and beyond. Then to 4th floor ICU where the care continued to be above and …
I came into the Emergency Room around 9:30am with server abdominal pain, chest pain, and dizziness. There was hardly anyone in the waiting area. I was called back to triage to get my vitals and information, which I gave. I went back into …
Their billing is a joke. They had my address wrong and never sent me bills. So I got a call from collections. Paid it. And they were supposed to talk to a sup to fix all the errors related to their mistake and call me back. They never did. …
The emergency room staff was extremely unprofessional. While my family member writhed around in pain (couldn’t even speak, agitated), they made comments about having other patients and made me feel that it was irritating to them that he …
On a recent visit to the Emergency Dept. at Meritus Medical Center, all of the staff members I interacted with, including the nurses, nursing assistants, lab tech, registration clerk, ultrasound tech, and physician were pleasant and …
I might have a kidney stone as what I they believed was going on they didn’t even have water for me to drink they wouldn’t. Give me one Advil. I had to walk to my car to get my own water bottle to go and fill up in the bathroom when I asked …
I had my gall bladder removed. Everyone, and I mean everyone, treated me great. I was on the second floor opposite pediatrics. Having surgery is not a pleasant thought and caused me great anxiety. The staff at Meritus helped me get through …
If I could, I would give this Hospital a 0 star.
I took my daughter in because her G-tube came out and her hole was closing, we tried putting in a new one and we couldn’t. We decided to bring her to Meritus …
All nurses and doctors I came into contact with were extremely nice. The only thing I would complain about is how long you’re in there. It’s usually a minimum of 4 hours you’re in there (ER) but they have tons of other patients and waiting …
My boyfriend was hit by a car and taken in an ambulance to Meritus while I was at work, when i got the message I rushed over but it took almost 40 minutes and 3 nurses to figure out which room he was in. My boyfriend told me that all they …
Meritus Health System has ruined the health care in washington county. I don’t have enough room here to explain full details on how my wife was under-treated with chest pains with little to no communication between drs and patient. I did …
My 91 year old mother was rushed there from WV because of a severe brain bleed. Her neurosurgeon was wonderful but the critical care unit was awful. They acted like because she was elderly and had brain surgery they could treat her like a …
I was very nervous about ever needing this hospital because I had even heard doctors talk badly about it let alone what patients had said. I can only speak for my direct experience. My toddler was taken in by ambulance having severe …
Emergency appendectomy. The Emergency Room staff and physician quickly diagnosed my pain and provided relief. The surgeon met my wife and I at the bedside and explain the results of my imaging and need for surgery. Recovery from …
The Worst experience for my Wife. The only thing nice was the paramedics that came to the house and help with the emergency. The majority of the Staff was not pleasant to my Wife at all. Lastly, they improperly did their scans and …
I came here twice, in different time frame. First round, with my respiration complain, they failed to find what exactly is wrong with my lung, and my breathing issues, was suspect for COVID-19, came out negative. They put me in extend …
This hospital has had a positive effect on me. It’s very clean all around. Hallways, lobbies and bathrooms. Even patients rooms. My daughter was born there and they took care of everything for a few days during and after her birth. Have had …
I’m from out of town and needed medical care and of course, I went straight to this hospitals reviews and was scared to go in. Well I finally went in and let me just share how wonderful my care was. I had two of the most amazing nurses …
Do NOT allow your dying loved one to be “taken care of” in the Palliative Care Unit. My mother died a very uncomfortable death. My family was basically on our own (except for a very young, sweet nurse who was obviously new to this) the …
I recently had emergency surgery (Same Day Services) at this facility. I had the best experience I have ever had, at any hospital, at Meritus!! The nursing staff, pre-op, was extremely professional, worked as a team and could not have been …
Labor amd delivery, I experienced the best staff. The nurses, obgyn/doctors, the nursery care. I was there four days with my delivery and I was treated with the best respect, everyone was beyond helpful. I have great fear of doctors and …
I really wish I could give this hospital zero stars. I have had two seizures at this hospital as a direct result of two doctors tinkering with my medications instead of treating the presenting issue at hand. I have been belittled, judged, …
Went into the emergency room for pain in my abdomen. It was probably around 3:30 when I got there. After doing so many tests and 7 hours later, they decided to admit me. With the Covid 19 rules, it’s hard not being able to see your husband. …
There are not enough nurses and staff. Mom had a long wait sometimes. The room is nice, cleaning service deplorable. There were mostly nice nurses.
Pain management was also a nightmare. Mom had shoulder replacement, block wore …
My niece was there and the care was terrible in the ER. No one was competent in starting IV and she was “stuck “ 5 times unsuccessfully. Her father had to keep calling the nurses when she had trouble breathing and felt worse. This is unacceptable. Chose 1 star because that is the lowest offered.
My labor and delivery experience was fantastic. The nurses were so helpful and kind, and took good care of me and my new baby. My labor was rough, but the care I received during it was prompt and I feel like people communicated well to me …
I don’t usually write reviews but I had a very bad experience with my daughter in Meritus emergency room in February. She came in with a 104′ temperature and was having a hard time breathing. While in the waiting room she begin to shake …
My dad was brought in by ambulance was put in the covid unit when he DOES NOT have covid. He was very sick short of breath not doing well or able to talk from a bad vertigo attack. Me( daughter), his wife and granddaughter came right away …
Mother went in for a pericardial effusion. Told to come in right away waited for 5 days to have something done. Surgeon did the procedure.. Did good until she went to the step down to 4 th floor after ICU. Was supposed to be walked 3 times …
I went here for an antibodies infusion at the infusion center. They are the nicest and most competent practitioners I have ever met. Heather put in my IV and I literally didn’t even have a mark afterward. It was completely painless. …
Midwives Susan Funke, Tia Fix, and Jordan Kirby are spectacular! Susan is a veteran. She delivered two of my kids and I trust her expertise any day of the week. She is my favorite Midwife ever! Her personality and knowledge in her field …
We had a baby born on January 7th, and they forced him to be in there for 8 days. He was born with no broken bones, but the nurses, and or doctors in the special care nursery broke his left collarbone, and didn’t say anything to us. Do not …
If I could give this place 0 stars I would do not do NOT go here I waited 7 almost 8 hrs in the waiting room just to be told that someone was told that I left me and my boyfriend were there in the front row by the desks for 7 going on 8 hrs …
If I was able to give a negative star I would. The employees were so rude and my mother has stage 3 cancer and just got a feeding tube put in along with a port. She is having complications with it and they are not caring.
Don’t go there! And please keep your receipts for your copay payment if you have to go there. Because the billing office will harass you. I thought they were honest and they said that I didn’t pay my copays. I was there for only two time. …
Danielle, the nurse working today in same day surgery, should not be allowed to work with patients. As a rightfully upset, vulnerable, and in severe pain patient today I voiced my concerns to her in post op. I was not happy with my treating …
My father recently had excellent care at the Meritus Medical Center in Hagerstown. The clinical decision unit staff in 4 South are kind, skilled and hard-working; the cardiovascular doctor Robert Marshall was so professional and kind to my …
Waiting room was disgusting. Picture below.
Staff is rude and in a hurry.
I asked a nurse to wash her hands before doing my blood work after watching her …
Never again.
On Saturday 1/18 my mother came into the ER with severe abdominal pain and ended up needing emergency surgery! I have never had an experience at a hospital as nice as this and I worked in multiple hospitals before. Our first nurse in ER …
Best of the best!
Constant double billing.
misdiagnosed 4 time
Worst hospital ever!
6 hours in the ER and still no doctor
The lie and try to scam you with billing.
Terrible and v rude receptionists!!!
Made a bigger hospital and the service is still terrible long waits ect
Severely understaffed. Plan on staying an entire day just to get blood work done
I have never been there before but my mom works there and she works hard there so I give it 5 stars c:
Worst hospital I’ve never been to you can check in but it’s hell trying to check out
Would be nice if someone would answer the phone..
Horrible, staff doesn’t know what they are doing and never even met my nurse before the ‘doctor’ came in. Sent home with no diagnosis but still have swollen foot and severe pain
Found a life threatening health condition, solved it with advanced surgery instead of carving me open on the table, very attentive staff. Good food,true story.
Joy is a Fabulous doctor, As are all the staff I have repeatedly interacted with. A great medical practice
The psych unit Dr should not have a job. Dr Wagner is the most unprofessional man I’ve met will not go back if I have a choice
Cut backs after cut backs. Pretty soon the housekeeping staff will be taking patients blood. I would rather die then ever go to this hospital again
Went in for a routine check up after fall. Lorraine and Michelle were wonderful. I know what to expect now when I deliver.
My heart goes out to the man back in 2019 that was in the ambulance with me on my way to brook lane mental hospital that man was so sweet telling me how I’ll be alright. <3
Everything was great, dont know why there’s so many negative reviews. They took great care of me and from what i saw everyone else was getting helped. What else do you want from a hospital, its not like your in a major city. Glad i came here, thanks ladies
I was in the waiting room for 5 plus hours. No one was called back for at least 2 hours of me being there. The worst hospital experience I have ever had.
Wonderful staff and midwives 💚 But do not get your pictures taken after you have your child. The woman has absolutely no clue what the hell she is doing. Waste of money to be honest. Spent $220 on a thumb drive and a three photo frame. Mind …
Called in to see if the ER had a wait time, the Operator, Dorthy, was VERY rude. She huffed, said “I don’t know” and immediately transferred me to someone else. Very rude and unprofessional.
This morning I cam with my wife. My wife is 29 weeks pageant. She didn’t feel any movement that the reason we are here. Service is good but slow. I like this hospital and service
Horrible service! These people that call themselves nurses or doctors need their certs stripped. I have went there on 4 different occasions, and the worst wait time was almost 3hrs in a room for my son. No one checked on him, or even peeked …
My friend went there with classic, poster child symptoms of Lymes Disease including a bulls eye tag. They said it was a skin rash. Nope. . .lunges. i went there docked over in stomach pain and they released more and told me I was fine.
Meritus is an absolutely fantastic place to deliver!!!!! I delivered my first baby about a week ago and every single nurse that assisted me was kinda, patient, gentle and passionate about their job! The anesthesiologist who gave me my …
Don’t go to this hospital.!! They misdiagnose everyone. Including me. They refused treatment on me. So I went to another hospital in P.A. and had to get emergency surgery. Thank goodness I went to another hospital or i wouldn’t be here. This happened just last week. They are murders.
What was supposed to be one of the best few days of my life turned into a nightmare. Let me preface this with: while I was in labor, they were excellent (thus the 2nd star). But after that, it was nightmarish. I had chosen adoption for my …
I was just there for 5 days on the 5th floor this was the best hospital I’ve been to the nurses and staff did everything they could to make me as comfortable as possible everybody was very nice laying in bed watching them work they are very hard workers nonstop they are very Compassionate u would not catch me going to another hospital ❤
Such a wonderful experience!! Cynthia delivered my baby and was so supportive of my birth plan the whole time. Every single one of the midwives were fabulous, friendly and supportive! So glad I chose to deliver here!
From the ER to the ICU unit- they saved my life. The staff and physicians knew what to do, how to do it and got it done. I am so grateful and impressed at my care. Thank you.
First I spoke with a Brenda whose at the main office “switchboard”. I want to inform patients/consumers that it as a patient I do not know that I am calling the switchboard so when I type family birthing I was expecting to get the OB Office …
Wouldn’t take a dog there. They have misdiagnosed me 3 times so never again. Not too clean also, saw roaches on the ER floors when I was there. Advice is to RUN. Bloodwork and xrays is about all they can handle there. Check out Winchester or Frederick for better diagnoses.
I am now 6k in debt to because this hospital turned me into a collection agency because I couldn’t afford to pay them 6k after multiple visits and them still not knowing what my problem was and then accusing me of faking my pain to cover …
Husband is in the Meritus ER with severe chest pains. Four hours later, we are still sitting in the ER waiting room patiently waiting for him to be seen. This ER seems very inefficient, understaffed, and unable to properly care for its patients.
I went in with a burning sensation in my chest and ended up spending the night.
I felt I got pretty decent care, they eventually decided is a acid reflux …
Staff is nice and made me feel important I came in a few days ago feeling dizzy and nauseous 30 wks preg. Only reason I didn’t give 5* is because relatives have had issues with very important tests not being done promptly after birth
I have had 5 strokes in the passed ive been hear almost to weeks came in calf was hurtin on left side had pains in my chest and that admitted me got me a room fast. Ive been taking physical therapy every day have left side weakness with …
Great place and the nurses were kind an d very helpful.
This was one of the worst hospital visits I have ever had. I ripped open my leg mountain biking, and needed stitches, after about 4 hours I got into a room (meanwhile my leg is still bleeding), then had to wait another hour for a doctor who …
I go to Meritus for my GP and he is amazing!!! They are in suite 200. I’ve had so many GPs never actually listen and being someone with so many issues it’s always been difficult finding someone to just listen. Dr. Okuwobi is amazing! The staff there are amazing as well!
I’ve been dealing with Meritus for years now and they only seem to be getting worse with their care. They do not take your pain seriously, and often jump to a quick and simple diagnosis (an incorrect one at that) often leading to more …
ORIGINAL RATING — 1*️⃣ — One of the most deceiptful organizations I’ve ever had to deal with. They make promises about a “Patient Advocate” getting back in touch with me; that person never called me back, going on now for two months. I …
Don’t come to the ER at night, you’ll straight get ignored. Been here for 6 hours and counting and haven’t had a single staff member stop by in 2 or so hours despite having the call button going off for over an hour and flagging multiple nurses to see what’s going on. Could literally die and they don’t see like they’d notice.
Walked into ED and told them I was having a kidney stone. They told me to wait. After 30 mins in lobby screaming with pain, they took me back. MD saw me right away and prescribed pain killers. Had to wait another 35 mins before they gave me …
No fault car accident victim, taken to trauma unit……staff was joking and laughing amongst themselves as I lay in pain, finally after 4 hrs it was determined I had no internal injuries however seat belt contusions, back fracture and car …
Meritus medical was good hospital once it opened. But after that time things have drastically change. Bottom line is that when something is privately owned or the doctors and nurses act the way they act (like you are a joke and they can …
My mom has been in the er since 3pm yesterday. Not only that shes been admitted in. They “say” they dont have rooms available. Also she was discharged on tuesday from this hospital after being there for 6 days! Only way we were gonna be …
The number one most important thing I want to point out; I filled out the correct information for my daughters birth certificate and social, THEY PUT IN THE WRONG CITY when they sent it in. So I had to send her birth certificate back to …
This is by far the worse hospital I have ever stepped foot in. My mom was in the ER for a hour and a half before anyone came in when they did they put the blood pressure cuff on her broken arm. 7 hours in the ER before the admitting her to …
We’ll make the drive to Martinsburg or anywhere else before ever going here again. Quite possibly the worst hospital ever. ER visit-horrible and outrageously high bill, ultrasound for my child-tech noticed nothing yet we took our kid to …
We’ve had continued problems with our Meritus North Family Practice. Rude and unhelpful nurses and receptionist, on most occasions. Lack of any followup after diagnostic tests. It’s pitiful. We’re actively searching for a new family practice. Meritus is very poor.
I like to drink water when I am a nervous wreck so this was a big big problem on night shift and there was this great nurse on nights in 2017! Mandy was so professional and really worked with me, did her best to listen the only person that …
The Nurses and my Doctor made my procedure so easy. I didn’t even feel the IV go in. My Nurse Anesthetist was extremely proficient and I was kept informed of what was going to happen. This is a great center.
BEWARE of this hospital! Meritus Health has failed to comply with the Maryland Patient’s Bill of Rights — a law that went into effect Oct. 1, 2019. The rights they post on their website are incorrect. They are missing the right to be …
Here’s a partial list of why this Hospital deserves 0 or 1 point:
C-Diff misdiagnosis
Appendix Ruptured Misdiagnosis …
So my wife went here to get checked out, she was in great pain. They did test then gave her pain medication and said follow up with your doctor, no more explanation. So we did and our doctor said that the hospital should have never released …
Some rude fat lady named deannah and some latin american lady with a nasty tumor or something on her neck came to my er room and took my blood. terrible experience. they didnt even ask how i was doing or explain everything to me. my husband …
Trying to reach their billing office to pay my bill. They do not answer nor do they return my messages that they request that I leave!
While waiting outside the emergency room while my mother in law was being treated, Erin, an emergency room RN, made a loud and joking statement that the wheelchairs in Hagerstown had to be big beccause everyone in Hagerstown is fat. When I …
If I could give less than a 1 star, I would. Every visit is horrible. They just want to eat up your money & let you walk out while you’re probably dying. This hospital does not try & find out the real problems you may be having. The psych …
Rudest hospital I’ve ever been to. The staff don’t care about your needs or what symptoms you have. They say all the tests are normal
when in reality their not. Horrible staff. Doctor never came back to read …
My son broke his femur and the ambulance recommended fying to a Childerens Hospital, however before doing so they had to reach out to our local hospital “Meritus” and without a doubt they said No and he had to be transferred to them …
My sister was taken to Meritus Medical Center 4 or 5 times from January/February until July. Each time her diagnosis was complicated migraines. In April/May she was kept overnight and had a stroke in the middle of the night while our other …
I went to the emergency room in the middle of the night. Nearly every chair in the large waiting room was empty. There was trash thrown about the floor. I waited hours to be seen. The Homeopathic experience I sought was unknown. The lone …
I was the only one in ER and was waiting there over 3 hours with 3 broken ribs. I had x-rays done and I really think they didn’t know what they were doing. Other people were coming and going out of the ER. Didn’t see a doctor for the …
Do not go to the urgent care facility on Penn Avuenue in Hagerstown. They do not adhere to basic standards of care. My 86 year old mother went to this facility. They listened to her chest and released her. Several days later she went to …
I was brought to Meritus by ambulance with a stroke and the care was phenomenal the minute I came through the doors! Mary and all the staff in the ER went above and beyond. Then to 4th floor ICU where the care continued to be above and …
I came into the Emergency Room around 9:30am with server abdominal pain, chest pain, and dizziness. There was hardly anyone in the waiting area. I was called back to triage to get my vitals and information, which I gave. I went back into …
Their billing is a joke. They had my address wrong and never sent me bills. So I got a call from collections. Paid it. And they were supposed to talk to a sup to fix all the errors related to their mistake and call me back. They never did. …
This is the absolute worst place to go for health care. If you want to be treated like a human being I suggest you look elsewhere. …
The emergency room staff was extremely unprofessional. While my family member writhed around in pain (couldn’t even speak, agitated), they made comments about having other patients and made me feel that it was irritating to them that he …
On a recent visit to the Emergency Dept. at Meritus Medical Center, all of the staff members I interacted with, including the nurses, nursing assistants, lab tech, registration clerk, ultrasound tech, and physician were pleasant and …
I might have a kidney stone as what I they believed was going on they didn’t even have water for me to drink they wouldn’t. Give me one Advil. I had to walk to my car to get my own water bottle to go and fill up in the bathroom when I asked …
I had my gall bladder removed. Everyone, and I mean everyone, treated me great. I was on the second floor opposite pediatrics. Having surgery is not a pleasant thought and caused me great anxiety. The staff at Meritus helped me get through …
If I could, I would give this Hospital a 0 star.
I took my daughter in because her G-tube came out and her hole was closing, we tried putting in a new one and we couldn’t. We decided to bring her to Meritus …
All nurses and doctors I came into contact with were extremely nice. The only thing I would complain about is how long you’re in there. It’s usually a minimum of 4 hours you’re in there (ER) but they have tons of other patients and waiting …
My boyfriend was hit by a car and taken in an ambulance to Meritus while I was at work, when i got the message I rushed over but it took almost 40 minutes and 3 nurses to figure out which room he was in. My boyfriend told me that all they …
Meritus Health System has ruined the health care in washington county. I don’t have enough room here to explain full details on how my wife was under-treated with chest pains with little to no communication between drs and patient. I did …
My 91 year old mother was rushed there from WV because of a severe brain bleed. Her neurosurgeon was wonderful but the critical care unit was awful. They acted like because she was elderly and had brain surgery they could treat her like a …
I was very nervous about ever needing this hospital because I had even heard doctors talk badly about it let alone what patients had said. I can only speak for my direct experience. My toddler was taken in by ambulance having severe …
Emergency appendectomy. The Emergency Room staff and physician quickly diagnosed my pain and provided relief. The surgeon met my wife and I at the bedside and explain the results of my imaging and need for surgery. Recovery from …
The Worst experience for my Wife. The only thing nice was the paramedics that came to the house and help with the emergency. The majority of the Staff was not pleasant to my Wife at all. Lastly, they improperly did their scans and …
I came here twice, in different time frame. First round, with my respiration complain, they failed to find what exactly is wrong with my lung, and my breathing issues, was suspect for COVID-19, came out negative. They put me in extend …
This hospital has had a positive effect on me. It’s very clean all around. Hallways, lobbies and bathrooms. Even patients rooms. My daughter was born there and they took care of everything for a few days during and after her birth. Have had …
I’m from out of town and needed medical care and of course, I went straight to this hospitals reviews and was scared to go in. Well I finally went in and let me just share how wonderful my care was. I had two of the most amazing nurses …
Do NOT allow your dying loved one to be “taken care of” in the Palliative Care Unit. My mother died a very uncomfortable death. My family was basically on our own (except for a very young, sweet nurse who was obviously new to this) the …
I recently had emergency surgery (Same Day Services) at this facility. I had the best experience I have ever had, at any hospital, at Meritus!! The nursing staff, pre-op, was extremely professional, worked as a team and could not have been …
Labor amd delivery, I experienced the best staff. The nurses, obgyn/doctors, the nursery care. I was there four days with my delivery and I was treated with the best respect, everyone was beyond helpful. I have great fear of doctors and …
I had a wonderful experience at this facility. Everyone was friendly and very helpful!
I really wish I could give this hospital zero stars. I have had two seizures at this hospital as a direct result of two doctors tinkering with my medications instead of treating the presenting issue at hand. I have been belittled, judged, …
Went into the emergency room for pain in my abdomen. It was probably around 3:30 when I got there. After doing so many tests and 7 hours later, they decided to admit me. With the Covid 19 rules, it’s hard not being able to see your husband. …
There are not enough nurses and staff. Mom had a long wait sometimes. The room is nice, cleaning service deplorable. There were mostly nice nurses.
Pain management was also a nightmare. Mom had shoulder replacement, block wore …
My niece was there and the care was terrible in the ER. No one was competent in starting IV and she was “stuck “ 5 times unsuccessfully. Her father had to keep calling the nurses when she had trouble breathing and felt worse. This is unacceptable. Chose 1 star because that is the lowest offered.
My labor and delivery experience was fantastic. The nurses were so helpful and kind, and took good care of me and my new baby. My labor was rough, but the care I received during it was prompt and I feel like people communicated well to me …
I don’t usually write reviews but I had a very bad experience with my daughter in Meritus emergency room in February. She came in with a 104′ temperature and was having a hard time breathing. While in the waiting room she begin to shake …
My dad was brought in by ambulance was put in the covid unit when he DOES NOT have covid. He was very sick short of breath not doing well or able to talk from a bad vertigo attack. Me( daughter), his wife and granddaughter came right away …
Mother went in for a pericardial effusion. Told to come in right away waited for 5 days to have something done. Surgeon did the procedure.. Did good until she went to the step down to 4 th floor after ICU. Was supposed to be walked 3 times …
I went here for an antibodies infusion at the infusion center. They are the nicest and most competent practitioners I have ever met. Heather put in my IV and I literally didn’t even have a mark afterward. It was completely painless. …
Midwives Susan Funke, Tia Fix, and Jordan Kirby are spectacular! Susan is a veteran. She delivered two of my kids and I trust her expertise any day of the week. She is my favorite Midwife ever! Her personality and knowledge in her field …
We had a baby born on January 7th, and they forced him to be in there for 8 days. He was born with no broken bones, but the nurses, and or doctors in the special care nursery broke his left collarbone, and didn’t say anything to us. Do not …
If I could give this place 0 stars I would do not do NOT go here I waited 7 almost 8 hrs in the waiting room just to be told that someone was told that I left me and my boyfriend were there in the front row by the desks for 7 going on 8 hrs …
If I was able to give a negative star I would. The employees were so rude and my mother has stage 3 cancer and just got a feeding tube put in along with a port. She is having complications with it and they are not caring.
Don’t go there! And please keep your receipts for your copay payment if you have to go there. Because the billing office will harass you. I thought they were honest and they said that I didn’t pay my copays. I was there for only two time. …
Danielle, the nurse working today in same day surgery, should not be allowed to work with patients. As a rightfully upset, vulnerable, and in severe pain patient today I voiced my concerns to her in post op. I was not happy with my treating …
My father recently had excellent care at the Meritus Medical Center in Hagerstown. The clinical decision unit staff in 4 South are kind, skilled and hard-working; the cardiovascular doctor Robert Marshall was so professional and kind to my …
Waiting room was disgusting. Picture below.
Staff is rude and in a hurry.
I asked a nurse to wash her hands before doing my blood work after watching her …