At Methodist McKinney Hospital, we pride ourselves in having the best staff, which attracts the best doctors, resulting in the best care. Whether you are a young athlete, active adult, senior or experiencing a non-life threatening emergency, Methodist McKinney Hospital is here for you. Since opening our doors in February 2010, Methodist McKinney Hospital has had one primary objective — to provide unequaled healthcare that starts with every staff member, every nurse and every physician. We strive to be more than medicine here, we want to be your trusted healthcare family. Whether you’re at our hospital or at one of our two surgery centers, we are building on our promise to provide the Best Staff. Best Doctors. Best Care. It’s #whoweare
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8000 Eldorado Pkwy, McKinney, TX 75070
They care here. I was seen promptly. Unfortunately I had a possible diagnosis for which I had to go to Medical City Mckinney since this facility was not equipped to handle what I was going thru, however I can understand due to the size of this hospital. They do do all they can and answer all questions if you have them.
Excellent Staff
Not happy with this place. Terrible!
If I could leave 0 stars I would.
Excellent hospital and staff!!! Very professional and clean!
Excellent facility!
There 3 days. Excellent. Felt safe and well cared for
They manage those in critical condition very badly. The people in the office are horrible.
The facility and staff from registration to discharge were great. I would definitely go there again.
ER receptionist is rude and intentionally enters insurance info incorrectly so you’ll be harassed by the billing company that they use..
I have always had an excellent experience here. The staff is so kind and very attentive to whatever issues or problems I might have.
Excellent experience with each and evry steps of my surgery. Super healing enviournment.
I had an MRI here to check out what was wrong with my knee. During my stay the staff were extremely nice, and the atmosphere and facility were great!
This place is the best, I had a total knee replacement and everyone that I came in contact with was very professional and extremely kind. Thank you to all the staff.
HORRIBLE!!!! do NOT waste your time going to this “hospital”. I had alcohol poisoning and all they did was give me prescription that I couldn’t even fill, because they didn’t complete the paperwork, no iv or anything. Terrible hospital!
Very nice facility. Everything appeared clean and new. Concierge meets you at the door. Very short wait times. Staff was friendly and professional. Wound definitely recommend.
We had a great time. The staff was great from start to finish. This is the place to go! They describe everything very well and make you feel comfortable. Thanks very much!
NOT EVEN ONE STAR——I will never go back horrible ER staff basically stereotype me as a “single mom” seriously she said that.. then Dr gave half &$$ exam .. I had to ask to look at my sons ears- RIDICULOUS AND WILL COMPLAIN MORE … highly recommend you don’t go here… go somewhere else!!!!!!!!!!!!
These people left my grandmother in a wheel chair for 2 hours and forgot about her, two days after her double knee replacement.. they DID NOT check her vitals and we noticed she started running a fever before they did because they left her …
Well, not through here yet, but So far it’s been great. Everyone helpful, friendly. Nice new hospital. Cafeteria food very good!
Great staff and service. I would have given 5 stars but the nurse anesthetics have me WAY too much Propophal during my last visit and the staff sent me home incoherent and a dangerously over medicated.
Excellent care from the first pre op call to discharge. I could not have asked for a better experience related to my total knee replacement.
Great job team!
The ER staff is phenomenal! The place is clean, fast service, very knowledgeable staff and extremely supportive and friendly in an emergency setting. I would not go anywhere else!
Ann (RN) was wonderful after we finally got to see someone. We had to wait in the waiting room for longer than we would like, but the clinical staff made up for the wait.
My dad had knee replacement he really liked the service!!! Special thanks to the Nurses and all the staff. Great job my parents where super happy.
Thank you keep up the great service.
They were very gracious and helped me.
I was in an immense amount of pain due to kidney stones. Knowledgeable and communicative. A+
Thank you very much.
Last month I went for an out-patient surgery and had a great experience with the staff – registration, nurses, and doctors. The facility is well-maintained. Awesome service!
I have had 2 experiences. Both inpatient. This is an orthopedic hospital. My wife had a knee replaced and I had a hip replaced. I go back in for another hip this week. I think its an awesome place to get treated!
I was among the first few for round one covid vaccine. Amazingly organized and efficient.
Second round they also were very organized, helpful and caring. Thank you Methodist Mckinney for helping make this so easy.
This ER denied myself and family member service because the nurse thought we had COVID-19.
THE NURSE WHO ANSWERS THE PHONE AND COME TO THE DOOR DOES NOT CARE. …
A medical facility that purportes itself to be about “health”, and yet forces their employees to take an experimental gene mutation tool and pharmaceutical product is the most anti-science and anti-health, and anti-intellectual maneuver I …
We came to Methodist for foot surgery and left with MRSA Staph Infection. BEWARE! This stuff is bad news and can KILL YOU if not address quickly. Methodist McKinney denies the infection came from their facility, but as the infection was …
Went in for out-patient surgery in July. Excellent experience with the check-in staff, nurses, and doctors. Answered all of my questions. Could not have gone better. Super glad my orthopedist uses this hospital.
I had a total hip replacement in your outpatient care center. This was the best treatment from the staff I have ever had.
You feel like you are with “The Best of the Best” That goes for Dr Toulson and all of the staff. Way to go. “God Bless” Stuart Harnden
Referred to this ER in April. Spent a total of 1 hour in the ER. Doctor came in and ordered blood work, nurse hooked up an IV, doctor came back in 50 minutes and reviewed the results and sent us on our way. Recently received a bill from …
End-to-end top-notch care. Everyone was attentive to my needs and how I was feeling – everything to make the medical procedure as smooth as possible. Both I and a family member have had procedures done there and the experience was consistently as good as you could expect.
Worst bedside manners I have ever seen. Took my daughter in with ear infection,and from the moment we walked into the ER we were greeted with negativity and overall attitude of there is nothing you can do for an earache except for Motrin …
The interior designer did a good job. I’m glad I’m not a person with alot of health problems as my pre-op nurse asked me 10 health questions in one breath. Nice feature, t.v. in pre-op stall, so that was nice. My pre-op nurse said she …
I wouldn’t recommend this place. They are shady and corrupt. On 5/27/2016 I went to the hospital emergency room, which I was referred to by insurance as the nearest place to home. Even they don’t deal with my medical condition. they spent …
Stay away from this place I came here one night having a fever and hard to breathe and they sent me home after 2 ivs. Later that next day I got the same fever and symptoms went to another hospital and it had turned out I had pneumonia. …
I wouldn’t give this hospital a quarter of a star, if I didn’t have too! The ER Nurse was judge mental. Badgering the patient about what was the emergency? Said this is an ER, not a clinic. When asked what the difference was, he said 3000 …
This is the most incompetent hospital facility I’ve seen in years, possibly ever. I was there with a loved one as an outsider observing. I would rather chew my own leg off than trust these people with my care.
Our first trip to the ER was on 9/28/2017 about 930pm, my 24 year old son had been running fever since Tuesday evening and complaining of headache and lower back pain. He is prone to get strep so we told the ER doctor and nurse. They …
I’ve had three procedures here over the last 18 months and the staff and Doctors were fantastic. Always a wonderful experience! My new hip is working great on the tennis court!
The out-patient therapists were awesome and helped me tremendously! The billing department is a mess and I am receiving random bills 6 months after the fact, even though I paid my co-pay at every visit and my deductible was met.
I was deceitfully discharged by being told my insurance carrier had denied me going to a rehab center after total knee replacement, after being told I’d be going to a rehab center for extended stay prior by my surgeon, as I’m 62 yrs old and …
Incredible MDs. Did not have a good experience with check in or billing department.
There is no other hospital for me. My doctor wanted me to have my neck surgery in Plano but I insisted on Methodist. They are very professional, courteous and fun.I stayed 2 days there and loved it. I was never uncomfortable and when I …
Very Disappointed with Methodist McKinney Hospital. We have been here since last night 12am and still waiting to go in for my wife’s surgery it’s been more then 12 hours. She hasn’t eaten or drank anything for almost 18 hours now and …
From the name you would think that this hospital is associated with the Methodist hospital system. Wrong! This is a private hospital owned by a group of physicians. That, by itself is not a reason to give this hospital a low rating. The …
I had minor surgery here awhile back and I received excellent care from the entire staff. I have also had Outpatient Radiology and Outpatient Lab and again service was excellent and the wait was under 15min every time. Great Staff! and I highly recommend Methodist McKinney to everyone!
I made an appointment for my wife with them. I got their contact from my insurance and confirmed with them that they in-network. Called customer service at my insurance to confirm my responsibilities. When we got there today – 06/02/2020, …
We brought our 5yo son to the ER with a suspected tick bite in his groin area. He is a child with a trauma background (foster/adopt) and was utterly petrified about the tick, the hospital, the staff and the whole experience. …
This hospital was fantastic from the moment I walked in the front door to register for my knee replacement surgery until I left to go to a rehab facility. The staff everywhere was focused on the needs of the patient. If one person was …
The staff was very friendly, considerate, professional, and most importantly well trained and proficient. We had nothing but excellent experience during my wife’s stay there for three days after her foot surgery. Hospital itself is very …
Doctor and Nursing staff were excellent. They were friendly and knowledgeable, and were never hesitant to lend a helping hand. Though my stay was only for two and a half days, it was an excellent experience. This was my third experience in a hospital over my 60 year life span and it was the best.
This hospital is AWESOME – I had my knee replaced their by Dr. Toulson, AWESOME Dr as well. I don’t know about everybody else I had a great experience. It’s like being at a really upscale hotel. The nurses was funny and friendly, the Chef …
In my experience, the hospital staff were better than excellent. From checking in, to pre-op to the operation and then onto post-op, the staff provided me the very definition of excellent health care. I read the other reviews and I am …
I have gone to Methodist Emergency room a number of times for different members of my family. Every time that we go we fill out a ton of paper work stating new insurance, blah blah blah. What I would like to know do they ever actually look …
This is a surgical hospital only and a rude one at that. I brought my husband here for a possible stroke because it is the closest to our house. Although the nurse treated my husband respectfully, the “doctor” did not. Not only did he rip …
I would be cautious about going to this ER to get a clear explanation as to why you might be going to the ER in the first place. Went to ER 7/3/19 with severe lower right side pain. Nursing staff was very compassionate and actually seemed …
AMAZING experience!! Hands down one of the best hospital experiences I’ve ever had. & Dr. Shea Joyner is absolutely Awesome!!! Like omg can’t explain how incredible she is. This hospital in my opinion makes you feel home & comfortable.
Dr Compton was a disgrace to his profession, as well as his nursing staff. I have never met a more unprofessional group, Kate, Rachel and Stephanie should all be ashamed. Walked out knowing I needed medical attention and they were not …
The hospital’s accounting is a BIG JOKE! THEY ARE A BUNCH OF INCOMPETENT, RUDE IDIOTS! …
I recently had surgery at Methodist McKinney. From the time of check in, I was greeted by a friendly staff, and experienced exceptional care from the time I entered the pre-op area all the way until discharge. Not only that, all of the …
The staff were extremely cordial and professional. We were greatly impressed by how each step of the preparation for surgery was handled. My wife was made to feel welcome and comforted the entire time. Thank you!
I recently had shoulder surgery at Methodist McKinney. No stranger to surgeries (I’ve had well over a dozen surgeries and/or procedures), I must say that my experience at Methodist McKinney was quite pleasant. The facility is very clean and …
My special-needs daughter had a hip replacement here Last week. This was by far THE BEST hospital to go to for this surgery. The nurses were excellent (Robin, Lou, David) as well as the tech (Melinda)! Physical Therapist (Hannah), well …
I have had three surgeries done at Methodist McKinney Hospital. Each time I was there I had a great experience. The staff is professional from the Doctor that performed my surgery down to the person who came in the room and emptied the …
My oldest son broke his arm at high school football practice. When we arrived, the ER team (nurses Kate and Jennifer and Dr. Baker) had already spoken to the team doctor and were ready for him. He was taken to a room, x-rayed, had an IV, …
I was at Methodist McKinney for knee replacement surgery Friday, right from the very beginning place was awesome. Very friendly intake clerk, pre op nurse was great. ALL the staff handling me while in my room were great, they gave me extra …
Do not go ever to ER here. Most inexperienced and rude staff I have ever encountered. From the front desk to the nurse to the doctor, everyone was rude and condescending. …
I just had back surgery at this facility and I couldn’t wait to leave this review for everyone that took such wonderful care of me. From the admissions clerk to the techs and nurses, I was CARED about and cared for so much that I felt …
My dad had a double knee replacement here and stayed for a few days before transferring to rehab. This hospital is beautiful and looks like a hotel, the staff is accommodating and attentive. I was very comfortable with my dad being here. …
Not very happy; I was having leg swelling and felt my throat had a torn esophagus and they refused to do any testing to make sure I didn’t have a blood clot. I am high risk for clots due to my May Thurner. I told them I had sharp chest …
I visited the hospital for the first time on 3/19. I walked into the front and was never greeted. Finally, a gal at the admissions desk told me her co-worker would be with me. Her co-worker took her time getting to me, since she was …
My mother had lower back surgery last week and we were very very pleased with the staff and facility. Everyone was courteous, friendly and helpful, from the dining staff to the nurses, to the techs, to the physical therapists. A huge thank you for making a difficult experience as good as it could be.
We had a wonderful experience w/ the medical professionals at Methodist McKinney Hospital. Dr. Shea Joyner and her staff were exceptional and tended to my wife and family during our 2.5 day stay. Hospital staff was kind, efficient and …
I had a wonderful experience here. I was transferred here from urgent care around 1:00am with a diagnoses of acute apendecitis. …
In May, I had knee replacement surgery which meant I had a 2 day hospital stay. The staff was so awesome! I had everything I needed when I needed it, and everyone was always so nice and willing to help. My husband stayed with me the …
My husband went in yesterday Sept. 7. I want to say from the person at the front desk who checked him in, to the very last person who wheeled him out, they were the nicest people.
Very bad customer service. Had to wait 3 hours for doctor to see me. Front desk send every patient in before me even though they had appointment afterwards. After seeing doctor had to wait for another 30 minutes to just get checked out even …
This hospital is behind the times. Still demanding patience to wear face masks when most other hospitals are not including UTSW, etc.
Book an appt at this hospital if you want a fake appt. Was booked for Friday only to be called the day prior and told there wasn’t an anesthesiologist. Rebooked for Tuesday and was called Monday and told there wasn’t a radiologist but …
If there were a way to give zero stars, I would. My fiancé had her appendix removed here and went nearly a full day without receiving her prescription pain medication due to the complete and utter incompetence of everyone involved, …
I’m still here. My 4th day here after getting an infection in a wound and getting it cleaned out in surgery and a wound vac. The care here has been phenomenal. Great communication by the staff and attentive to all of my needs especially …
I don’t quite understand all the negative reviews but everyone’s situation is different. We arrived at 5:30 AM yesterday morning and the admittance was fast and simple. The admittance receptionist directed us to the surgery waiting room …
I’m here to take care of a family member that had a hip replacement. The staff has been incredible. Our nurse Michael is absolutely priceless. He’s made sure that we’ve understood everything. He’s given us peace of mind with all the answers …
Beware of fraudulent charges.
I had surgery on my knee at the main hospital. Someone from the hospital (but …
Excellent experience from the joint replacement class to the actual surgery and recovery. The medical staff are amazing – I had two top notch nurses Besrat and LaQuana – who provided me wonderful care during my stay. Technicians Hannah, …
I just had knee replacement surgery at Methodist McKinney performed by Dr. Daniel Mauer and could not be more pleased with my entire experience.
The hospital staff is top notch in all ways. They are attentive, knowledgeable, …