MetroAtlanta Ambulance Service, founded in 2001, is a medical transportation system that serves the residents of the Greater Atlanta region.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
1120 Allgood Industrial Ct, Marietta, GA 30066
09/21/18- RESPONSE TO OWNER- I HAVE NO IDEA WHAT YOU ARE REFERRING TO, IVE RECEIVED NO NOTICE OF COLLECTIONS. I’ve not reported this concerns yet as I’ve been in hospital myself 6x since Jan, currently inpt now. Your “QUALITY REVIEW”, …
Metro Ambulance is the best! I had to call 911 to get my 70 year old mother to Kennestone. She was too weak to walk and the stretcher couldn’t fit in the door. Barry and Paul carried her out and gently placed her on the stretcher with …
Thanks to the Metro crew who responded to our early morning medical emergency last week. They did a magnificent job of working with the MFD responders and got us stabilized and transported to Kennestone ER efficiently and without undue …
The site was well run and very efficient. We were checked in, got our shot shortly after checking in, received a confirmation for our next shot and after 15 minutes, were released to go home. Excellent site and process.
Everyone at Metro did a great job. The process of getting vaccinated was fluid, fast, professional and outstanding. Could not imagine anyone handling vaccinations more professionally than Metro.
My family recently used Metro Atlanta Ambulance and we appreciate the exceptional services that they provided. The billing department was easy to work with while getting our claim resolved in a timely manner
We were very pleased with the considerable effort Metro non emergency transport went to to take our Mom to her outpatient radiation every day for three weeks. They were very professional and compassionate. We will ride with them again soon!
After my discharge from the hospital, I was walked by the employees to the back of the hospital to be driven to my destination and the conditions of the weather were stormy with a strong downpour. …
Received both doses of covid vaccine at this facility. The professionalism of personnel and organization of process could not have been better. Thank you for your service to the community
When I call 911 can i request for them not to send Metro? $1,055 for a 7 mile ride to hospital. Cigna calculated customary charge as roughly $700. I was billed for remaining $300. I paid the $300 not knowing that my insurance paid the …
My experience was pleasant. The staff were caring, efficient, and personable. The environment was clean and orderly. They were moving through the line of people waiting for a vaccine rapidly. No wait time.
I went to Metro for both doses of the COVID vaccination and both times were extremely organized and professional and there was no wait. The staff were super friendly as well. I would definitely recommend.
Amazingly organized, professional and kind people handing every step of the process. I could not have had a more favorable experience with this anxiety producing experience. I give this facility and these people the highest marks available. They are the best.
My husband and I recently received our 1st COVID vaccine at MetroAtlanta Ambulance Service. A great experience, the folks there were professional, efficient & quick. Scheduled for 2nd shot!
The approach MAAS used in their Covid-19 vaccination distribution was fantastic. Everything was well organized, communicated well and administered to perfection. The MAAS employees were friendly, well versed in the process and customer …
You cannot do better than to trust your health & welfare to the absolute top-notch professionals at Metro Atlanta Ambulance Service. No one ever wants to need emergency services, but if/when you do, it is important to be in the hands of …
UPDATE: Within minutes, I got a call from the actual company’s billing manager. He was extremely helpful and promised to get my claim submitted today. Just to be clear, I received EXCELLENT service from the EMTs themselves, it’s just …
It could be because of Eastside Medical but my mother was supposed to be transported to the South wing of the hospital by ambulance. …
Very impressed at level of service and order. Online appointment process was simple. The appointment day was very organized. No confusion at all. Second appointment set at this time. Second appointment same as the first. All of the MAAS members were kind, professional and very helpful. I’m thankful for the service provided
At about 7:50 this evening, I was driving home along Hiram Sudie Road, close to the four way stop, when I heard an ambulance siren. I, the driver in front of me, and the line of cars behind me pulled over so it could pass. After all, …
My wife and I arrived for our covid-19 vaccine a few minutes early
checked in at the front and followed directions to vaccine area. We each were vaccinated waited 15 min. and left after receiving next appt. date …
Amazing professionals! As a former hospital case manager, I regularly worked with Metro to transition patients to other facilities. They have also provided amazing care to family members, most recently my sister, who was experiencing AFib. Their community outreach is outstanding also!
Update: The billing manager saw this post and contacted me to help me sort things out. Increasing my score. I think pay the call center staff more and hiring better people would go a long way to making this a better experience. …
Personnel at Metro Atlanta Ambulance Service were very professional in conducting the service they provided me. Do to the Covid-19 pandemic, all Staff members took the necessary precautions to insure everyone’s safety was a Top Priority while in the facility. I highly recommend them to tend to anyone’s emergency needs.
Level of care is good. Pay my taxes, would be nice if the county contracted with a company that took marketplace insurance. Received a bill for 1500+, asked them to bill the insurance. The next correspondence that I received was from a …
Blocking handicapped parking for coffee… could just have parked in the open spots.
I was transferred from Wellstar Paulding, to Wellstar Kennestone for surgery. Nearly unconscious, I was loaded into an ambulance and moved 12 miles. The attendants were very nice, but performed no medical function other than to monitor …
The professionalism and empathy of the employees exceeded my expectations. Lisa (I believe this is her name) was my EMT point of contact and she was beyond accommodating and helpful. I have nothing but positive remarks about my experience with Metro Atlanta Ambulance.
The EMS and firefighters were extremely unprofessional and treated me poorly. I had to ask one tech why he was treating me the way he was. They assumed I was drunk instead of asking me proper questions.
Received Covid Vaccines at Metro and totally blown away with the professionalism of the staff, the easy flow of the process and especially how gentle and patient Mr. D was. I had several questions and took the. Time to listen and answer each questions. I left there feeling good about getting vaccine there.
Metro Atlanta Ambulance did an phenomenal job of giving me my second COVID Vaccination. They were FAST, CLEAN, and appropriately distance. I really appreciate the fact that they were available to do vaccinations instead of me having to …
Getting our vaccine shot at Metro Ambulance Service was such an easy experience, not only in the signing in process at the facility when we arrived but in the total process of receiving the shot. My husband and I thank you for your …
I had my COVID vaccine at Metro Atlanta Ambulance Service. They were very professional and efficient from start to finish – they emailed my appointment confirmation, treated me courteously and promptly made my second vaccine appointment. I recommend them highly.
Everything about the experience from email and getting quick responses to the actual highly organized process of getting the vaccine was easy, impeccably organized, friendly and very efficient! They did a GREAT job calming me from my …
Latonya and a very nice gentleman transported my mother from Emory Decatur on 09/30 and they were the absolute BEST!!!!!!
Wonderful location. Staff professional and made you feel comfortable during an uncomfortable situation when your emotions are all over the place. The care and effort to ensure that we were alright even after the vaccine was administered …
Justin and Cole track # 425. they are two fantastic guys.I will use them again for services
Very Very quick and efficient! We arrived early and were processed and taken back to where shots were given! No waiting! Shot administered and asked to wait 15 minutes to be sure of no reactions. Facility was clean and professional!! I would highly recommend to anyone for receiving their vaccine!
We got our covid vaccines at Metro. It was extremely organized we were in and out in 30 minutes. All employees were pleasant and made us feel comfortable. The place was very clean and uncluttered other then some fabulous art work in …
My husband fell down a few stairs at home resulting in a complete patellar tendon tear. His patella was sitting on top of his femur. The paramedic came in and decided to reduce the patella down without having an IV in place in case he …
We got, on two separate dates of course, the two shots constituting the Pfizer vaccine against Covid. The Metro Atlanta Ambulance Service people were well organized for getting people efficiently through the process of checking in for …
Metro Atlanta Ambulance Service was the perfect place to get the COVID-19 vaccine. Everyone involved was friendly and efficient; the place was clean and well set up; and it was the most painless injection I’ve ever received (if I hadn’t …
I had an opportunity to be a patient, by choice, of these fine folks. They reached out to our business and offered to administer the virus vaccination.
Prior to my appointment, they sent a form that I could complete my information …
Customer Service is definitely an issue. I’ve been receiving statements from this company since December to resolve a non-payment due to “duplicate bill” issue. Rather than calling the insurance company themselves, I actually have now …
Received final notice letter today from you threatening to turn my family account (Shirley Cunningham; run # 21-170962) over to a collection agency. If your billing dept had returned at least one of my two VM’s, you would know that …
They provided me emergency transportation service last year. Please be aware that if your insurance company does not have a contract obligating them to a contracted amount, they can charge you the full amount. They transported me less than 2 miles from my doctor’s office and the bill was $1300+.
Since I was qualified to receive a vaccine according to Georgia State regulation, I had been searching for a COVID-19 vaccine appointment and was not successful in locating an appointment. A fried told me about Metro Atlanta Ambulance …
My wife and I had the opportunity to get our COVID vaccinations at Metro Atlanta. The process was straightforward, streamlined, and kept to schedule. Our wait time – ZERO – yes no wait time. Both times we went for our scheduled …
Amidst so much confusion, as my husband and I, A1 priority listed, found an incredibly well managed group of professional people giving out the vaccines. We were in, vaccinated, waited the 15 minute requisite, and out the door under 30 …
I have reached out to this company several times about services I did not receive. I don’t know how you got my name and billing me for services I have not received. I was told twice that they don’t have me listed in their data base but you’re billing me for services?
I was very impressed by each of the each of the four employees who my husband and I encountered. Each one was very friendly, welcoming, knowledgeable, and organized. The medical person who gave the totally painless vaccine shot was greatly …
I received services from this company about 11 PM. The paramedics that I had did not seem to have a great understanding of people skills or how to calm a patient in distress. They placed themselves inbetween myself and my significant other …
I had a credit due for $900.00 because my insurance and I both paid for the same ambulance service. These folks took almost ONE FULL YEAR to return my money. I called and wrote repeatedly for months and they kept telling me my check was on …
Terrible.. no sense of time! My family has been waiting for 14 hrs for a transport from the hospital. They keep giving a time and keep pushing it back. My family is currently awaiting a pick up as I type this review!
This person Flora Rhodes is the person who walks around Kennestone Hospital and make threats to her EMS team to not bring patients to Kennestone and to go else where while people are dying when the hospital is not on diversion and lie on hospital staff as well yall better watch her she a lier and sneaky
The Medics were amazing! The way they treated my dad was wonderful. if was not for them, my dad would not be alive when he arrived at the hospital. Thank you for all you do!
August 16th Metro was ask to bring my father home from Emory Decatur hospital. When they got here it was determined that the grunt would not fit thru the door of the bedroom. So the paramedics got him into his wheelchair and left They did …
Metroatlanta Ambulance transported my wife from Fayette Hospital to Emory University Hospital on 12/18/2021 and charged us $1,383.18. After that our Insurance let us that ” we cover 100% ” and sent $1,383.18 to Metroatlanta Ambulance. …
Vehicle Rollover was made to walk up an embankment and then placed on a stretcher and strapped down. Billing department is no better. The bill comes in the mail and when you try to pay online or by phone there is no confirmation or detailed …
Arrived prompt and early on first trip to clinic from hospital for biopsy and treatment. The men were informed and very professional. Being positive and encouraging. The return trip was late ish because of the fact that that’s the way …