MGW Telephone Company

MGW

MGW is expanding the availability of high speed internet, phone and technology services to rural Virginia communities in Churchville, … See more

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MGW Telephone Company Reviews ( 44 )

  1. Excellent service from installation to hooking everything up & making sure things worked correctly &making sure all our questions were answered! Thank you so much !!!!

  2. Great group of people to work with, had slow slow internet and called and spoke with Jessica and she was wonderful to work with and got my issues fixed and now we have super fast internet.
    thanks Jessica !!!

  3. Called with speed concerns. 05/262020. Each tech very pleasant and professional. very satisfied with speed of internet and will continue to speak highly of your services.

  4. I am highly impressed with their fiber wifi they offer! Super fast internet speed and excellent customer service when you call into their office. They have an awesome tech too!

  5. Very good service at reasonable price. The only thing I don’t like about them is they don’t notify their customers when they are planning routine maintenance. I work from home and it’s be nice to be able to schedule around their downtime.

  6. They have been very helpful with all my concerns as we have had terrible internet and service before. They are always wonderful to deal with from customer service to their technicians. I have been recommending them to all my family and friends!

  7. I have had only excellent service from this company! The staff is excellent and so is my internet and phone service. I live in a very remote part of Highland County and I have never had any issues! Thank you MGW and staff! 🙂

  8. I have had to deal with Julia and Teresa this past week concerning my internet. Both girls were very polite and helpful. Thanks so much and thanks to the guy who found the problem in the station about a mile from my house

  9. Josh and Zack just left after installing the fiber internet for us. They were very professional and respectful. I am thrilled to have this excellent speed in a remote area! Thznks MGW and Josh ans Zack!

  10. MGW hooked up our Internet and we are very grateful for the wonderful installation. We are able to get the school year going with our new Internet from MGW. These guys were great!

  11. Thanks, Julia, for helping us upgrade our WiFi and at a lower price! You were very informative and quick to respond to our questions. Thanks also to Zac who was very knowledgeable and professional while installing our new router. Thanks Lingo for bringing WiFi to the country!

  12. Josh came today to get our internet hooked up. First internet to be available in our area! On time, very professional, answered all our questions and a Marine Vet – again, thank you for your service- then and now!

  13. A company that looks out for the customer instead of themselves! I had forgotten my password and while Don was checking my account, he felt it was not performing as it should. He had his technician check it and sure enough it was not …

  14. We have had a troublesome pole and MGW’s crew has been fast and efficient the numerous times they have had to come make repairs. Josh, Craig and crew have also always made sure to respect our wishes about where equipment may go and they have responded quickly.

  15. Excellent internet speed and service! We changed from satellite internet (Wild Blue) a number of years to using MGWs transmitter atop Elliott’s Knob, which was a game changer for speed. Then MGW installed fiberoptic on our street and it was …

  16. We live in an area where internet connections are spotty at best. When we heard MGW would be installing fiber in our neighborhood we signed up. The two techs that came out to install the fiber in our home today were great. They did a great …

  17. When the satellite provider we used to have left us out in the cold, we reached out to MGW. They were there the very next day and had us up and running again. Their staff was very helpful, friendly and professional. Our internet is much, much faster too. We should have done this a long time ago.

  18. I recently scheduled to have my service moved and then some things came up and I had to cancel the day of. They told me that they would have to charge me a 50$ fee for someone to return and change everything back. No one ever came back out …

  19. MGW ‘s service coordinator Julia, and service technician Zach were very helpful and professional in setting up and installing a new internet service wifi router. MGW provides a great service and value to rural customers that need reliable internet service.

  20. We were offered DSL through our eclectic company and decided to keep MGW because of the exceptional service they offer. We recently had a big snow storm that caused the internet to go out. I work from home and was freaking out. This was on a Sunday. One call to MGW and it was back on within an hour. Thank you for your quick response!!

  21. Good local Internet Service and IT service provider that actually cares for their customers. The techs, quality of service, and overall business is one of, if not the best, especially in these ever changing times. Their focus on rural …

  22. We had an Issue with our Internet the other day, in the late afternoon, we made a call into the MGW Service Dept thinking we would end up leaving a message, but was pleasantly surprised when Julia answered. She was very helpful and …

  23. We where lucky to have a MGW fiber internet line running to the home we just purchased. We called MGW to set up service, the very next day Zach the installer was setting us up. He was very professional and detail oriented and was able to get everything set up in a matter of minutes. The speeds have been fantastic.

  24. I had MGW years back but when I moved it wasn’t available there. I tried other internet providers but they were either very expensive or really poor service. I’m now in a home where I have MGW again and I couldn’t be more happy. Perfect internet, excellent customer service and all at an amazing and affordable price. MGW is the best!

  25. All the people we worked with were very helpful. It’s sad that the company is having difficulty finding enough engineers and techs to get instalation accomplished faster but once they were here they were pleasant, helpful and efficient. We …

  26. I would like to thank josh and Zack for coming out and installing our service. Very professional and knowledgeable. Speed and clean up with the efficiency they had was amazing and down right mind blowing. And to top it all off they were …

  27. Would never recommend this company. Very poor connection. When you try to disconnect service they make you jump through hoops and then bill you (even after you tell them to disconnect). You call to disconnect and remove automatic billing. …

  28. Zach from MGW came out to upgrade my wifi service. He was friendly and fast. He answered all my questions thoroughly and made sure the system was functioning properly at all my devices throughout the house before leaving. Great Job!

  29. Absolute failure all around. Run from this company. Choose any other provider, no matter the costs. For 6 months I’ve been paying these people though I have no internet connection. I call them nearly daily. They say they’ve identified the …

  30. JOSH is AMAZING! He came out and installed our new Fiber Internet. He was very kind, professional and respectful! I would definitely have him back out here for any other installations needed! …

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