(Translated by Google) They are a scam, do not get caught up, there are no benefits of any kind with this bank, I have an excellent record of paying my car, a bank account with them too, and when I decided to refinance my car, when I wanted …
(Translated by Google) Incredible treatment, excellent people, the process is very fast, I financed my truck, thanks Nelson and Andy Leon, I will surely come back, I recommend you all!!! …
(Translated by Google) I had the opportunity to finance my car through Miami postal located in Miami, everything went very quickly through Andy and Nelson, thank you very much!!! …
(Translated by Google) Thanks to the manager Veronica Castillo who helped me with my loan. He answers all my calls, my questions and he helps me throughout the process, he is very professional. I highly recommend PMS CREDIT UNION, thank you …
(Translated by Google) I recommend this Credit Union, without credit they gave me a low interest.
Thank you Nelson and Andy for your help and good treatment, they are very …
(Translated by Google) They treated me very well and I am very happy with the car and the payments.
Thanks to Andy who helped me with the loan and to Nelson for his help. …
(Translated by Google) In the month of July 2018 I refinanced my car, being very satisfied with the monthly payment and the agreed interest.
However, since that date and despite …
(Translated by Google) Hello. I wanted to thank Mr. ANDY LEON of car factory outlet de lejeune and 7 del norwest who joined NELSON the loan officer of MIAMI POSTAL SERVICE OF 2190 NW 72 Ave for working so hard to approve the financing of my …
(Translated by Google) I am very grateful for the attention they gave me, I was looking for a car for a long time and in this credit union, thanks to Andy and Nelson, who processed the loan with low interest and I already have the car that …
(Translated by Google) I am very grateful for the treatment and the business they gave me, I would like many people to know this place and how they help the Latin community. …
(Translated by Google) Andy Leon (the EXCLUSIVE representative of Car Factory Outlet) together with NELSON (the loan officer of the CREDIT UNION “MIAMI POSTAL SERVICE CREDIT UNION located at 2190 NW 72nd Ave, Miami, FL 33122) are exactly …
(Translated by Google) They helped me get the car that I liked with the payment that I could afford, they got me very good interest.
Thanks to Andy and Nelson who are very kind and professional. …
(Translated by Google) It was an excellent experience with exceptional attention from the representative andy in the financing of my car, very good attention, I recommend them 100% …
This business has meets my expectations always! Everyone is very helpful but I must say DAVID overall has been a blessing! So helpful and experienced. He answers my questions and concerns in a way I understand! Always so cheerful and ready …
From the moment I walked into the branch, I received the best customer service and attention. The management team, Veronica and Cristina, made a difference in my experience. My car loan process was smooth due to the customer service, follow-up process, and professionalism. Thank you, ladies, for all the help and guidance.
I have contact them several times, for different issues they have caused me, not once have they actually manage to resolve it, they are EXTREMELY UNPROFESSIONAL, THEY ARE DEFINITIVELY NOT PREPARED ONE BIT TO BE RUNNING A BANK. they are a JOKE.
Was at the Doral Branch today was there for 3 hours so they can tell me that the Branch Loan Manager is at Pinecrest Location and they will call me tomorrow …..What kind of Bank are they running all i wanted to know was at what rate can i get a loan for …..Leaving a client Hanging is not really professional.
Wow! Jennifer and Geysa are amazing! As the President of the Doral Chamber of Commerce I am ecstatic to find awesome professionals like Jennifer and Geysa! Thank you for being there for the DCC and the Doral community!
It’s like a bridge built over turbulent waters. I spoke today 04/03/2019 with a lady (vp); hopefully something can be done. No keeping the past at front, but the bad experiences had left a very sour taste for my mind to remember
Constant issues with being able to access your money. Deposits are put on “bank hold” for weeks at a time with no resolutions and fees always incurred. Customer service is atrocious.
PLEASE AVOID THIS CREDIT UNION.
They ruined my credit when I never missed a single payment, in fact I always paid one or two weeks early, one day they called saying I owed 4000!!! and my …
Not helpful. The employees don’t care. I tried working with them. I’ve worked for a credit union before and amazed how awful this one is. The gaurds are more courteous than the tellers.
The banking system is very out dated and most things are done manually within the bank, which is an inconvenience and disservice to customers; example, if you deposit cash into the atm, their atm does not read the cash as other banks do, …
It would be helpful to update your hours online. Not sure how helpful it is to find the business is closed at 4pm if the it is posted on the door. It is a little too late then because I have driven over there and wasted time and gas.
They are stealing your money, especially when you are financing. If you ask them to report the details they do not say anything about details of their fake charge. They just say if you want details you need pay 500$ to investigate. They …
Their service is top notch. I can’t express enough how satisfied I am, particularly with the expeditious manner in which all my inquiries are responded to, and requests are addressed. …
I spent months to buy my car, looking for the best deal, in all the places I got very high interests, until I went to the car factory (lejune and la 7) and they gave me approval with the miami postal service credit union located at 2190 nw …
I called to have my card replaced. I have spoken to several different people on several different days. It is pass the 10 business days and still no card. When I called and finally got someone on the phone I was told ok one moment please …
The car was perfect with low interest and Andy the representative for car factory was totally compliant and helpful . Definitely the best to associate with and do business with
There thefts There not BBB Accredited D- rating I’ve been paying $742 a month for 7 months and my overall total never changed they refused my last payment because I was $10 short they won’t take Partial payment and asked for it in cash I …
MPS Credit Union in Miami Gardens has mad another car buying experience, peaceful, smooth, and hassle free. The branch manager Deanna Donnelly and staff has always been there for myself and my family, very professional, kind, and pleasant, …
The staff at this credit union were extremely friendly and helpful. Iris, in specific, was very attentive and helpful in giving genuine financial advice!
I bank at the Pinecrest location, both as a deposit account and as the member of another credit union in another state. I have always received amazing customer service. I may not always like a bank policy but the team there always explains …
Iris was great, she was always helpful at every turn of my loan process. And always returned my calls. A total professional, a true asset to the Credit Union.
Peter was very helpful throughout the entire loan process, answering a lot of questions and guiding us through the process. I would highly recommend using them for any lending needs. …
Ulease Smith Is one of the best agents there. Fantastic person and always attentive, courteous, kind and most of all there to make sure you receive the best service! …
I recently bought a car and financed the purchase with MPSCU. I’ve been a member for a long time but had not taken advantage of their loan services. Ms. Deanna Donnelly took great care of me. She stayed on the phone while I was at the …
This bank have bad customer service. My son who is 20 years old with his 1st car. He missed two payments and they repo his car. He asked them can he pay what was due alone with late fee etc. They said he need to pay off the entire loan …
Ulease is very efficient and thorough. She answered all of my questions but also kept the loan application process moving. The best part is that MPS matched a lower interest rate that I was approved for from a another bank that is not in Florida! This was a great experience.
I enjoyed my experience at MPS (Hialeah location). Alicia answered all my question and was helpful enough to give additional information. I’ll definitely be coming back to this location to do further business.
I just finished purchasing my boat loan with Peter I got the best rates possible and super helpful with all the information really awesome customer service highly recommended for any loan !! …
One of the best Credit Unions, we had an amazing experience with Nelson and Andy, thank you so much for all your help and attention. We were able to finance our car at an awesome rate. Thank you!!
This has to be one of THE BEST CREDIT UNIONS I’ve ever been too! They approved me for for a used auto loan with a 5% rate without me having a co-signer and I’m only 20 years old! …
I spoke to Trenea from the Miami Gardens Branch and unlike previous experiences that I’ve had lately, she was very professional and knowledgeable. She did her best to address my needs and called me back every time I left her a message. …
Deanna and her team went above and beyond helping me refinance my vehicle. It was a way better experience than having to deal with a dealership. It was a quick process and I was able to get a great interest rate. Definitely recommend!!
The Clerks were very good, nice, efficient, patient, understanding, professional. They helped me a lot with too many questions I went to the branch with. They showed me the whole process of how to use my MPSCU App, how to establish Zelle, …
Deanna was a great help with a special transaction today. She provided expertise on fees and ensured I had all the necessary fields correct before proceeding. It’s nice to work with knowledgeable staff on important matters. Thank you, MPSCU!
Being Trying to call Mps for 1 week to member services do I can close my acvount that they make me open when I got the loan on the car and now that is paid trying to get a check for my balance of $683 and the member services dont pick up …
Today was the first time in my life dealing with financial institutions that I experienced so outstanding customer service from Ms. Cristina Vaca from MPSCU. It was a pleasure!
If you’re looking for the worst customer service this is the location for you. From absolute laziness to no motivation in picking up the phone miami postal service credit union is the one for you. Do a loan? Never get any attempt of …
Nikki is the BEST ever. She was very kind in helping me to open my new account and is a prime example of what a customer agent should and need to be. …
When I couldn’t get in touch with the credit union by phone I called Ricardo Cividanes (community & business specialist). He picked up the phone right away and helped me with what I needed. Great to have someone like him there to help with whatever situation you have.
David Castro with Customer/Card service was able to help with resolving two issues. He was very cordial and helpful in taking care of the two issues I encountered.
The service attention and professionalism shown by both Ricardo and Deanna are unparalleled. Deanna is extremely knowledgeable and efficient and was able to complete my transaction in just a day. Seamless and easy, I am so happy to be a member of MPS. Thank you!
Happy New Year all. Just spoke with David C. over the phone (CustomerService). He has been the most helpful representative I’ve spoken to in a very long time. He even reached out to the bank location for me. Other representatives need to take a class or two from David. He’s the real deal 💯🎉 #A1CustometService #TopTier …
Lashes was very professional and courteous. She was very knowledgeable and resourceful. All of my banking needs was and I’m thoroughly impressed and satisfied.
MPS credit union recently assisted me with the purchase of a dream boat. It was made possible with the help and guidance of Pedro Brotons. Pedro made the process quick and painless. He worked tirelessly for me on the day of closing, …
Deanna was a wonderful help with a special transaction today 8/30/22. She provided me with ethnology and very professionalism. It’s nice to work with knowledgeable and caring staff like Deanna on this important matter. Thank you, MPSCU
(Translated by Google) Excellent attention
(Original)
Excelente Atención
(Translated by Google) Thanks to Andy Leon and Nelson, for their excellent service. …
(Translated by Google) They must update the schedule because they no longer open at 9 now they open at 10 am and close at 4 pm …
(Translated by Google) The service was very excellent. Thank you Nelson and Andy for your kindness …
(Translated by Google) Great!!! Very professional treatment from officer Nelson and Andy Leon…highly recommended!!!!!!… …
(Translated by Google) Very satisfied with the attention of Andy Neón and Nelson, their patience and service are excellent! Thank you ! …
(Translated by Google) excellent treatment, very good interest in my car, thanks nelson and andy !!!!!! …
(Translated by Google) Excellent deal, I bought my car at a low interest rate, very good job by Nelson and Andy, thank you very much !!! …
(Translated by Google) They are a scam, do not get caught up, there are no benefits of any kind with this bank, I have an excellent record of paying my car, a bank account with them too, and when I decided to refinance my car, when I wanted …
(Translated by Google) Incredible treatment, excellent people, the process is very fast, I financed my truck, thanks Nelson and Andy Leon, I will surely come back, I recommend you all!!! …
(Translated by Google) I had the opportunity to finance my car through Miami postal located in Miami, everything went very quickly through Andy and Nelson, thank you very much!!! …
(Translated by Google) Thanks to the manager Veronica Castillo who helped me with my loan. He answers all my calls, my questions and he helps me throughout the process, he is very professional. I highly recommend PMS CREDIT UNION, thank you …
(Translated by Google) I recommend this Credit Union, without credit they gave me a low interest.
Thank you Nelson and Andy for your help and good treatment, they are very …
(Translated by Google) They treated me very well and I am very happy with the car and the payments.
Thanks to Andy who helped me with the loan and to Nelson for his help. …
(Translated by Google) In the month of July 2018 I refinanced my car, being very satisfied with the monthly payment and the agreed interest.
However, since that date and despite …
(Translated by Google) Hello. I wanted to thank Mr. ANDY LEON of car factory outlet de lejeune and 7 del norwest who joined NELSON the loan officer of MIAMI POSTAL SERVICE OF 2190 NW 72 Ave for working so hard to approve the financing of my …
(Translated by Google) I am very grateful for the attention they gave me, I was looking for a car for a long time and in this credit union, thanks to Andy and Nelson, who processed the loan with low interest and I already have the car that …
(Translated by Google) I am very grateful for the treatment and the business they gave me, I would like many people to know this place and how they help the Latin community. …
(Translated by Google) Andy Leon (the EXCLUSIVE representative of Car Factory Outlet) together with NELSON (the loan officer of the CREDIT UNION “MIAMI POSTAL SERVICE CREDIT UNION located at 2190 NW 72nd Ave, Miami, FL 33122) are exactly …
(Translated by Google) They helped me get the car that I liked with the payment that I could afford, they got me very good interest.
Thanks to Andy and Nelson who are very kind and professional. …
(Translated by Google) He was very efficient and friendly. The service provided was fast. I am very pleased …
(Translated by Google) It was an excellent experience with exceptional attention from the representative andy in the financing of my car, very good attention, I recommend them 100% …
Always great service!
Ricardo provided exceptional service and its team went the extra mile 😎💪😎 …
Great service and friendly staff
This business has meets my expectations always! Everyone is very helpful but I must say DAVID overall has been a blessing! So helpful and experienced. He answers my questions and concerns in a way I understand! Always so cheerful and ready …
From the moment I walked into the branch, I received the best customer service and attention. The management team, Veronica and Cristina, made a difference in my experience. My car loan process was smooth due to the customer service, follow-up process, and professionalism. Thank you, ladies, for all the help and guidance.
Truly local
very professional attention
The Best been the 15years
Absolutely awful customer service.
Poor customer service.
Always an inconvenient experience when dealing with someone over the phone.
Customer for many years Cool People👍😆😊 …
Sent 5 emails and called on hold going on 28 mins trying to get through
I was away on vacation and they blocked my card, tried to call snd waited forever with no reply !!!
It is impossible to get in contact with them. I’ve been trying for the past 2 days and no one answer.
Don’t call them is a waste of time
Worst customer service, you have to wait on the phone for at least an hour and they are not helpful at all.
Worse place to ever get a car financed DONT DO IT
This it’s the worst bank ever, they are so unprofessional, rude and nasty. Please stay away from them.
Great customer service! And quick!
Nicole provided excellent service. Thanks for your help!
Great customer service always friendly and with a smile
Good customer service lashema
Andy and Nelson were great they gave us a low rate
Trinidad, was pleasant and answered all my concerns. Great service
Great place, friendly people, thanks Nelson and Andy for your help.
I recommend this place 100%.
lashema child’s the best
Good experience, Veronica Castillo is super helpful y fast on any request you need
Ethan is amazing!
I have contact them several times, for different issues they have caused me, not once have they actually manage to resolve it, they are EXTREMELY UNPROFESSIONAL, THEY ARE DEFINITIVELY NOT PREPARED ONE BIT TO BE RUNNING A BANK. they are a JOKE.
Great people ag Miami location ,thanks to Nelson and Andy Leon I got my car ,thank you so much !
Very happy with the service Maria provided! She was kind & very attentive. Definitely referring people to her!!
Ernesto Lopez very professional. Had a great experience today opening my account.
Andy was great he helped so much interest was low. He represents for car factory
Was at the Doral Branch today was there for 3 hours so they can tell me that the Branch Loan Manager is at Pinecrest Location and they will call me tomorrow …..What kind of Bank are they running all i wanted to know was at what rate can i get a loan for …..Leaving a client Hanging is not really professional.
I really recommend this bank more than 5 stars mil gracias Veronica Castillo and Pedro Broton everything excellent thanks
Polite, helpful information. Thank you !
Worst bank I’ve dealt with so far. Customer service is rude and don’t comprehend anything. Unreliable at its best.
Wow! Jennifer and Geysa are amazing! As the President of the Doral Chamber of Commerce I am ecstatic to find awesome professionals like Jennifer and Geysa! Thank you for being there for the DCC and the Doral community!
It’s like a bridge built over turbulent waters. I spoke today 04/03/2019 with a lady (vp); hopefully something can be done. No keeping the past at front, but the bad experiences had left a very sour taste for my mind to remember
Thank you Deanna, fast and opened a account
Horrible customer service ! Maria is very rude and not helpful. The only 1 person that helps you there and is very pleasant is Yatti.
Andy was my rep and the
officer of loan was Nelson very fast and very informational reps truly recommend this establishment for any one looking.
Rick and nelson breto handle my application professional I give them thanks and the Credit Union for their services
Constant issues with being able to access your money. Deposits are put on “bank hold” for weeks at a time with no resolutions and fees always incurred. Customer service is atrocious.
Javier Flores
· hace 2 segundos
I live in the area affected by Hurricane Irma.Many companies are giving …
PLEASE AVOID THIS CREDIT UNION.
They ruined my credit when I never missed a single payment, in fact I always paid one or two weeks early, one day they called saying I owed 4000!!! and my …
Deanna, Branch Manager at MPSCU was absolutely phenomenal with helping me with my personal matter.
Not helpful. The employees don’t care. I tried working with them. I’ve worked for a credit union before and amazed how awful this one is. The gaurds are more courteous than the tellers.
Very professional and quick. Earnie was very efficient
Worst place to call on the face of the earth. They answer and do not return to the phone in your current lifetime.
I have a great experience with Ms Alicia ☺️ she really solve my problem about my fraud thank you very much 😊 🥰🥰 so happy now …
The banking system is very out dated and most things are done manually within the bank, which is an inconvenience and disservice to customers; example, if you deposit cash into the atm, their atm does not read the cash as other banks do, …
It would be helpful to update your hours online. Not sure how helpful it is to find the business is closed at 4pm if the it is posted on the door. It is a little too late then because I have driven over there and wasted time and gas.
They are stealing your money, especially when you are financing. If you ask them to report the details they do not say anything about details of their fake charge. They just say if you want details you need pay 500$ to investigate. They …
Their service is top notch. I can’t express enough how satisfied I am, particularly with the expeditious manner in which all my inquiries are responded to, and requests are addressed. …
Andy and Nelson were so nice! They worked with my schedule and treated me very well. Will definitely recommend to others!
I spent months to buy my car, looking for the best deal, in all the places I got very high interests, until I went to the car factory (lejune and la 7) and they gave me approval with the miami postal service credit union located at 2190 nw …
I called to have my card replaced. I have spoken to several different people on several different days. It is pass the 10 business days and still no card. When I called and finally got someone on the phone I was told ok one moment please …
The car was perfect with low interest and Andy the representative for car factory was totally compliant and helpful . Definitely the best to associate with and do business with
As a long time customer, I can assure you it’s easier to get Pope John Francis on the phone than customer service. Other than that, you’re golden.
Alicia was very helpful with our request .
There thefts There not BBB Accredited D- rating I’ve been paying $742 a month for 7 months and my overall total never changed they refused my last payment because I was $10 short they won’t take Partial payment and asked for it in cash I …
MPS Credit Union in Miami Gardens has mad another car buying experience, peaceful, smooth, and hassle free. The branch manager Deanna Donnelly and staff has always been there for myself and my family, very professional, kind, and pleasant, …
The staff at this credit union were extremely friendly and helpful. Iris, in specific, was very attentive and helpful in giving genuine financial advice!
I bank at the Pinecrest location, both as a deposit account and as the member of another credit union in another state. I have always received amazing customer service. I may not always like a bank policy but the team there always explains …
Andy & Nelson were Amazing Reps! They provided all information within a quick timely manner. Great Service here at Miami Postal Credit Union !
Iris was great, she was always helpful at every turn of my loan process. And always returned my calls. A total professional, a true asset to the Credit Union.
Lashema was very attentive nice and friendly.
I had a very AWESOME experience on today…🌟🌟🌟🌟🌟 …
Peter was very helpful throughout the entire loan process, answering a lot of questions and guiding us through the process. I would highly recommend using them for any lending needs. …
Lashena was amazing and went above and beyond to help me out, Thank you!!!
Service was excellent, very professional tellers also courteous
Ulease Smith Is one of the best agents there. Fantastic person and always attentive, courteous, kind and most of all there to make sure you receive the best service! …
I recently bought a car and financed the purchase with MPSCU. I’ve been a member for a long time but had not taken advantage of their loan services. Ms. Deanna Donnelly took great care of me. She stayed on the phone while I was at the …
This bank have bad customer service. My son who is 20 years old with his 1st car. He missed two payments and they repo his car. He asked them can he pay what was due alone with late fee etc. They said he need to pay off the entire loan …
I’m so happy with the service … my car refinance experience was more than expected!!! Thank you Veronica Castillo for your excellence service🙏🏻 …
Ulease is very efficient and thorough. She answered all of my questions but also kept the loan application process moving. The best part is that MPS matched a lower interest rate that I was approved for from a another bank that is not in Florida! This was a great experience.
I enjoyed my experience at MPS (Hialeah location). Alicia answered all my question and was helpful enough to give additional information. I’ll definitely be coming back to this location to do further business.
I just finished purchasing my boat loan with Peter I got the best rates possible and super helpful with all the information really awesome customer service highly recommended for any loan !! …
One of the best Credit Unions, we had an amazing experience with Nelson and Andy, thank you so much for all your help and attention. We were able to finance our car at an awesome rate. Thank you!!
This has to be one of THE BEST CREDIT UNIONS I’ve ever been too! They approved me for for a used auto loan with a 5% rate without me having a co-signer and I’m only 20 years old! …
I spoke to Trenea from the Miami Gardens Branch and unlike previous experiences that I’ve had lately, she was very professional and knowledgeable. She did her best to address my needs and called me back every time I left her a message. …
Deanna and her team went above and beyond helping me refinance my vehicle. It was a way better experience than having to deal with a dealership. It was a quick process and I was able to get a great interest rate. Definitely recommend!!
Trinia was great at helping me opening my account and cds knowledge of products and outstanding care.
Great customer service with Alicia Haywood thank you so much she was very knowledgeable with assisting me with my new account. 😊 …
The Clerks were very good, nice, efficient, patient, understanding, professional. They helped me a lot with too many questions I went to the branch with. They showed me the whole process of how to use my MPSCU App, how to establish Zelle, …
Deanna was a great help with a special transaction today. She provided expertise on fees and ensured I had all the necessary fields correct before proceeding. It’s nice to work with knowledgeable staff on important matters. Thank you, MPSCU!
Very rude customer service if ur not Hispanic they are extremely rude to you and don’t want to help you and give attitude THE WORST COMPANY EVER!!!!!
Alicia is the best. Very patient, knowledgeable. I love MPSCU!
Being Trying to call Mps for 1 week to member services do I can close my acvount that they make me open when I got the loan on the car and now that is paid trying to get a check for my balance of $683 and the member services dont pick up …
Horrible customer service, no one over the phone knows what they are doing. Had the called dropped 2 times already after waiting 2 hours.
Trinia was very nice and helpful. She made me feel at home and she was very easy to talk to
We have been members for a long time and always found the personnel very helpful, knowledgeable and friendly.
Today was the first time in my life dealing with financial institutions that I experienced so outstanding customer service from Ms. Cristina Vaca from MPSCU. It was a pleasure!
If you’re looking for the worst customer service this is the location for you. From absolute laziness to no motivation in picking up the phone miami postal service credit union is the one for you. Do a loan? Never get any attempt of …
Nikki is the BEST ever. She was very kind in helping me to open my new account and is a prime example of what a customer agent should and need to be. …
When I couldn’t get in touch with the credit union by phone I called Ricardo Cividanes (community & business specialist). He picked up the phone right away and helped me with what I needed. Great to have someone like him there to help with whatever situation you have.
The longest waiting time on the phone ever. Like every government own institution. No one answered the phone for over 2 hours calling.
David Castro with Customer/Card service was able to help with resolving two issues. He was very cordial and helpful in taking care of the two issues I encountered.
The service attention and professionalism shown by both Ricardo and Deanna are unparalleled. Deanna is extremely knowledgeable and efficient and was able to complete my transaction in just a day. Seamless and easy, I am so happy to be a member of MPS. Thank you!
Happy New Year all. Just spoke with David C. over the phone (CustomerService). He has been the most helpful representative I’ve spoken to in a very long time. He even reached out to the bank location for me. Other representatives need to take a class or two from David. He’s the real deal 💯🎉 #A1CustometService #TopTier …
Lashes was very professional and courteous. She was very knowledgeable and resourceful. All of my banking needs was and I’m thoroughly impressed and satisfied.
MPS credit union recently assisted me with the purchase of a dream boat. It was made possible with the help and guidance of Pedro Brotons. Pedro made the process quick and painless. He worked tirelessly for me on the day of closing, …
Deanna was a wonderful help with a special transaction today 8/30/22. She provided me with ethnology and very professionalism. It’s nice to work with knowledgeable and caring staff like Deanna on this important matter. Thank you, MPSCU