We are an immediate care clinic conveniently located on the corner of Michigan & Lake. See more
Read More| Friday | 8AM to 4PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
180 N Michigan Ave Ste 1605, Chicago, IL 60601
I love the atmosphere, doctor’s and staff!
The staff and doctors were super friendly and informative
Fast, friendly and reliable COVID-19 testing.
Quick friendly service. Took me in on time and fully explained procedures.
It was quick and easy. Got results within 30 minutes.
It was a swift and smooth process. They have a really terrific system there.
Although the wait was long for walking in, everyone was very professional and helpful. My problem was addressed.
Traveling for business and needed to see a doctor. Everyone was extremely nice and very professional. Treated right away.
A little delay due to not recognize that I had already registered so I had to reregister
Always friendly and clean. Excellent evaluation. Very timely!
Excellent and quick service
I went for a Covid test , the process was easily and safety, very recomendable
Got sick during a conference and these folks came through. Checked in online and service was fast and courteous once my time came.
Everyone was very kind and efficient. It was a great experience.
Always can get an appointment within a day or two, very friendly staff, easy to get to after or during work
This place is amazing. Everone smiles and is curteous. I came in with a painfull arm injury and everone was so attentive and accimodating.
Absolutely terrible communication from the staff in the facility, miss information given to me 2 or 3 times from various staff about vaccination requirements. Completely amateur
Staff was friendly, professional, and thorough. Surfaces were being constantly sanitized
I highly recommend this medical office, the doctors are fantastic and truly caring and personable. All the staff is very pleasant.
Yet another out of towner who woke up with a kidney stone. These guys were fast, courteous, and professional. I can’t say thanks enough.
Michigan Avenue Immediate Care is staffed with highly skilled professionals. I was very impressed by my entire experience.
Quick, easy, friendly staff and doctors and very simple to register!
It was easy to schedule an appointment online.
Fast and friendly service!
Speed and convenience is as important as money in the city. Michigan Ave Immediate Care offers both speed and convenience. Thanks!
Fast, friendly, and took the time to both show and explain my treatment options. Definitely recommend!
All the people there are really kind!
Never received the call-in details after registering so didn’t have an appointment..
In Chicago on business from California and needed to find an Urgent Care facility near my hotel for a sinus infection… all staff were extremely friendly and professional.
Great nurses and doctors here and scheduling an appointment is always very quick and convenient.
Staff was very nice and effective, the doctor was very kind providing al the explanations and directions I needed.
Caring, kind and not rushed. Took the time to explain everything and genuinely cared. Loved making an appointment.
Fast & efficient. Very nice & professional staff. Thanks
The doctors and staff are very professional and compassionate. One of the best walk-in clinics I’ve ever visited.
I have been going to Michigan Ave. Primary Care for about 4 years and every time I go it is a very pleasant experience!
The office is great. Also Kupkowski is the best doctor I’ve ever had. Would highly recommend.
Very professional and not a long wait. I felt that staff cared.
Wonderful and effective team! Always responsive and truly cares for their patients.
Prompt & reliable service with very good staff deployed!! Highly recommended
Excellent care. Was able to see me minutes after I filled out the paperwork and the doctor, Josh, was great.
Excellent service from everyone. I was very well looked after and people were friendly. The online reservation system worked very well!
Always welcoming staff, quick in an out process, very efficient team!!!
Staff were extremely friendly from the security to the dr who conducted my test.
I can’t express my appreciation enough and how the staff went above and beyond to help me out when I was in a pickle during my recent visit. Highly recommend !
Fantastic experience here. Staff was friendly, visit was quick and felt very safe.
They were very fast and the doctors are always super nice
Very friendly, very efficient.
It was seamless, efficient, and professional. And staff was very nice and informative.
Infinitely better than those sodding Walgreens walk-in clinics. Also more expensive. It doesn’t just show in the doctors, it shows in other ways too, like the nice array of labeled snacks for guests.
Every person I spoke with in that building was nothing but nice! Clean, also was not waiting in the room forever waiting for the doctors and nurses!
Was in Chicago for the weekend and had to make a stop at the doctor. I had such a good experience. Got in so fast and Dr.Michael Kupkowsi was extremely nice. Highly reccomend!
The staff is very friendly and I always feel I’m getting the best care here. Comfortable waiting area with snacks and uplifting music. Nice place.
Very friendly and helpful staff there
I filled out the paperwork at home, arrived on time and was promptly serviced. It was seamless !
Horrible experience. Stay away from this place, staff lied to me that the visit would be $125 and I ended up getting charged $657 because of a “new facility charge” and a coding of the situation. I only had a stomach ache and they gave me no antibiotics either. Over priced idiots is all these people are.
I got the rapid test conducted at 2pm today and it’s 11:46 pm and I still don’t have my results .
Great and fast service! Went in with a very bad neck pain/spasm, the NP Megan Farrell was amazingly kind and caring, feeling much better just in two hours. Thanks!!!
Extremely friendly and professional staff. Made a reservation online and got seen on the same day.
Very well organized. Online registration saves waiting time. Pleasant and professional staff.
Very easy. Friendly helpful staff. Results came quickly.
Never received results. Poor guidance by staff on the testing process
Easy to make an online appointment. Wait time was as expected. Friendly staff.
Far and away the best experience I’ve ever had a doctor’s office. The staff is helpful and friendly, the environment is warm and catering… Can’t imagine going anywhere else.
Easy in and out. Met with the doc via tele and then went to another room and had the test.
The results are a little slow instead of immediate but they were really kind, helpful and thorough.
I dealt with an African American employee at the front desk and he was unprofessional dealing with me ( The checking in process took almost an hour and a half) with NO clear reason. Waste of time … Never again…
Every time I have had to come to Urgent Care, they have delivered. I have been diagnosed quickly & thoroughly. Highly recommend them!
It was fast and easy. Stuff was very nice and polite. They answered all my questions with no problem.
Dr. Bennett and the staff are very kind and gentle. Please be aware that if you walk in, the wait time could be anywhere from an hour to 3-4 hours.
Always a positive experience! So easy and convenient when you can’t get an appointment with your primary care provider soon enough!
My experience was fast, friendly, and efficient. I went around 10AM and had almost no wait time and saw a doctor very shortly after I went in. Highly recommend.
Excellent service, was received very quick and the staff was very courteous and efficient. The doctor was thorough and had time to listen to concerns. Very happy with the service!
I took my gf here earlier this week for consultation and tests. The nurses and doctor were caring and trying to help. However, I still havent got test results back as of today (5 days after visiting Immediate Care). I am concerned and worried.
Walked in early in the morning and were immediately helped. Had a flight to catch and staff was super helpful with that timing. They said they were going to check on us every 10-15 mins and were in even more frequently than that
My wife felt very bad during our trip to Chicago, definitely our best choice were visiting Michigan Avenue Immediate Care! Great service.
Maybe the best urgent care experience I’ve had. Clean, professional, efficient, and a really good quality of care. Would go here again for urgent care needs.
very bad, I paid $60 for the doctor to fill out my school immunization forms and provided them with all my immunization records and titer reports from my previous doctors that’re from out of states. The doctor filled out half the form with …
Great care. Smart docs. Very helpful. You don’t expect much when you go to an immediate care but these docs are really great. Caring. Thorough. Did a great job.
I walked in for a general checkup on a Friday at 3pm. The wait was minimum. The staff was very friendly. The doctor was nice and took care of all my questions.
After 4 visits, I’m very happy with the standard of care I’ve received at MAIC. Drs. Ulrike and Merok have been helpful, kind, and astute, and my waits have always been reasonably short.
The PA who saw me today was great! Explained everything real well and called me in a script that will help me get better . I would recommend this practice !
Great service from Dr. Barrett.
I was in town for work and ended up with strep throat. The entire staff was extremely friendly and helpful. I walked in soon after they opened at 8am and was seen by the doctor within 20 minutes.
Great service! All staff is respectful and efficient. The doctor took time to discuss my illness and options for treatment. Highly recommended!
Very caring and at the same time efficient. I’ve been there three times and doctors are consistently good. My son has also been there based on my recommendation. Even without an appointment the wait is ok.
Was in Chicago for a few days with my son and he had a mishap and required stitches. Michigan Ave Immediate Care was in walking distance and the reviews were good so off I went. I wasn’t sure what to expect as I’m not native to Chicago. …
Great staff ,fast and friendly …was not even in for 30 minutes and I scheduled my appointment and did all my paperwork online and I like that they had little snacks…..Wish more walk in urgent care Facilities was more like this one.
Fantastic service today! Very friendly doctors and nurses and competent, no-fuss assistance from the front desk staff.
Compassionate Drs and staff. The listen and help alleviate suffering. They should get 10 stars 🤩 …
Very clean, in and out covid testing facility. Even tho on the website it says they accept walk ins, they don’t so just schedule an appointment.
Best clinic I’ve been to in along time. Was in and out very fast. Doctor actually cared about my pain and did great job figuring out what was wrong and recommending me to the right specialist for my back. Kupkowski was the doctors name, if I spelled it right. He was very kind.
Dr. Mathew was attentive, thorough, and had the most pleasant demeanor. The entire staff was aces. Highly recommended!
The experience was basically seamless. I really appreciated the phone call to let me know I tested positive. Thank you!
Absolutely flawless and efficient. Loved their quick turnaround on Covid testing when all other centers are backlogged.
I have been coming to MAIC and MAPC since I moved to the city four years ago. I have seen several different doctors and have always had a positive experience and great care. I always feel safe and heard no matter what issue I may be having. Highly recommend!
Testing went very smooth! Appreciate that it was by appointment only. They were expecting me so I was in and out within 15 minutes.
Despite my day starting off badly, requiring a visit to urgen care, I can’t imagine anything that could have been done to make my experience at Michigan Ave Immediate Care any better. They provided tea and snacks in the waiting room. …
I really don’t understand the doorwoman. She couldn’t let me in 10 min before the appointment. There was no one inside at that moment. She is so obnoxious. This is not the first time.
The service and information given by the staff was great.
The receptionist was not only absolutely gorgeous but was so sweet and wonderful to talk to. A+
Quick, efficient, knowledgeable, everything I would have wanted from an intermediate Care visit
The Practitioner that assisted me was extremely kind and attentive to my needs. She really took the time to listen to my issues and recommended a great personalized health plan. Highly recommended!
Quoted a 15 minute wait on the phone. Upon arrival 7 minutes later, the wait was 45 minutes. I am still sitting here waiting and it has been 2 hours and 15 minutes. Update: NP Farrell was really great, as well as many other staff members.
I walked in without an appointment and was seen in half an hour. All the staff was extremely nice, and the doctor answered all of my questions. It was the best healthcare experience I’ve ever had.
Quick and efficient! I have always been well taken care of by the group and happy they have created a Covid testing spot for ease and accessibility.
10/10, Dr Kupkowski is the BEST! not only do they care about your physical health but also very attentive to your mental health in a way that makes you feel comfortable
Great service. Prompt, useful, and professional.
I needed a medical appointment required for a work visa for Greece, and despite needing to pay out of pocket, this clinic made it possible for me to get in and out and get what the consulate required. Also, great ambiance and accommodations in the waiting room, and great service.
Excellent experience. Friendly staff, easy and efficient appointment system. Dr. Meroc is especially helpful, professional, and takes time to listen to all concerns. Would gladly recommend to anyone looking for a primary care office or immediate care.
Needed the COVID test to travel. Arrived at the scheduled time. Very fast, very professional and very friendly. Also it is FREE! Can’t beat that!
Vacationing in Chicago and I needed some medical help. This office was a 5 minute walk from my hotel. Front office staff was friendly and professional. Didn’t wait too long to see Dr. Joshua. He checked me out and gave me a prescription. Overall this office is the best. Thank you.
Great experience from the check in process all the way to payment at the end. Staff is very friendly and helpful. Dr. Joshua Merok was awesome, took the time to answer all of my questions and had great bedside manner. Will most definitely be visiting again in the future if need be. A+ experience!
After getting negative COVID tests, I went to get some assistance with a long-standing chronic breathing issue. Michigan Urgent Care waited until I’d gone down to their office and got me into the dr office before telling me they refused to …
I fell on the ice. We are visiting Chicago for the first time. Today is my daughters Birthday .. the wait was not bad at all. Thank you to the staff at the front desk. Dr Lengyel and Yamila were excellent. They brought my daughter snacks …
It’s a wonderful office with caring and considerate doctors and staff. If/when needed I will definitely make an appointment there again.
I had a covid test here. Everyone followed social distancing and appointments were made online so it wasn’t super crowded. Everything was very efficient and I was in and out within 15 minutes!
Had a wonderful experience at Michigan Avenue Immediate Care. Needed to get in urgently or immediately and they were awesome. What a great team, even in this environment they kept up a great attitude. Thanks for a great experience.
This is the most efficient and professional walk in clinic I have ever visited. I highly recommend this facility! They have systems in place to speed up your sign in and expedite your care. There is an on-site X-ray which is rare and saves a trip to the ER.
The visit to the office was quick and easy. The doctor and other staff we very professional and they adhered to the CDCs recommendations for CV-19. All around great!!!
Easily the best medical practice I’ve ever been to. Great doctors and staff, really proactive and thorough healthcare. Absolutely recommend.
I got seen right away and I didn’t even had an appointment. The staff and doctor were extremely friendly and professional. I’ve been here five times now and every time I have a great experience and get healed quickly.
Had a great experience today! I did not have to wait long at all, and the staff were all kind and helpful. They solved my problem quickly and efficiently!
Went for a COVID-19 test and it was extremely quick! They take walk-ins but I highly suggest making an appointment. We were in and out in 25 mins! Safe, efficient and friendly staff!!!
Everything went fine but you should update your contacts. I was sent to an address for Illinois Bone and Joint Institute that didn’t exist anymore. They haven’t had an office at 150 N Michigan since November.
I’m traveling to Guatemala and had to get some traveling vaccinations. I came across Michigan Avenue immediate care. As soon as I walked in everyone was so very welcoming AMD nice. Me and my dad actually had a talk in the lobby (while …
Office is really nice you have selection of cereal bars, luxury teas , cough drops … felt like I was in the Starbucks. I guess most important staff was nice and helpful. Doctors were knowledgeable and kind. I would recommend.
I was able to walk in and just met with the doctor within a half hour for a physical. The doctor and PA were both very helpful and very approachable. I met with Dr. Barrett and he was able to get me in and out within an hour. I had gone in …
When checking in at the clinic, I was told that I would have to pay $300 to receive each dose of the COVID vaccine because they were an out-of-network provider of my insurance. This is not in compliance with state and federal regulations. …
They rescheduled my appointment for after the testing clinic was closed. I was able to see a doctor through telehealth but was then told they couldn’t do anything for me until I got a covid test which is what I was signed up for to begin with
I had a horrible experience here and will never return. No one could tell me complete or accurate information about how to complete steps that were in the paperwork they make you sign. They seemed to not have read their own paperwork as …
I’m so thankful for the immediate care crew … nothing worse then testing positive on the road. They were caring, quick and effective.
Highly recommend! Check in was through your phone and fast. Providers/nurses were very friendly and caring. Just had a minor procedure and was in and out in 40 minutes!
I came here in December of 2015 because I was having an allergic reaction. Nothing life-threatening; but was breaking out in hives and my eyes were swelling up. They took me back fairly quickly (which was great) and a female doctor came in. …
I was quoted a 15-30 minute wait. 50 minutes later, I was still waiting. Overall visit took two hours. …
So impressed with the speed, friendliness, and professionalism of the entire office. From the receptionists to the nurses and to the doctor they all were very helpful and determined to get me in and out efficiently. I will definitely be visiting when in need.
This was the worst experience I’ve ever had at any urgent care facility. I arrived at 1:00pm as a walk in and initially the desk clerk told me that it would be a few minutes before being seen. He never told me that it would be a 2hr …
Best experience I’ve had at a doctor’s office. Super fast service even though I was a walk-in (I filled the registration out prior to arrival). Very helpful doctor who took the time to go over everything and answer all my questions.
This was quick. I was consulted by a doctor on video on location and was asked for the reason for the test and was advised to take the appropriate test. Got the results on time too. The entire process was seamless.
I walked in this office around 5 pm, about one hour before their closing. Everyone was so helpful and pleasant, even at the end of their day. It was like the staff was really happy to serve me! …
I took a Covid test exactly a week ago, as a few of my friends who I had dinner with on a rooftop patio were experiencing symptoms. My doctor said i should receive my results last Friday or Saturday latest. It is WEDNESDAY and been …
I love this place, the staff is nice and professional, fast service, and it’s extremely easy to book an appointment. I would recommend this place to anyone, specially if you’re in a hurry.
Went in for a COVID test, they made the process super easy and transparent. Fill out paper work online then walk in, wait a few minutes, speak with a doctor via telehealth, get swabbed and your results are viewable over their app. Probably was there for about 15 minutes. Super easy peasy.
Minimal wait time and the doctors/nurses were all so kind. They were able to provide efficient services and work to identify problems in a clean environment.
So it should be noted that this place is not Medicaid/traveler/low income friendly and I’d like to go into detail on that. …
Such friendly staff at the welcome desk, such a kind nurse, and doctor couldn’t have been more personable! I had a super quick wait time and was in and out within 30 mins. 10/10 would recommend!
DR. Niby Mathew, was awesome.
Went in with major back pain after being sent home from an epidural appointment because of high blood pressure. She addressed the high BP and more importantly …
My experience was absolutely phenomenal. It was quick and easy. Everything I had questions about were answered before I can even ask. Thank you for making things easy, smooth and efficient.
All staff were extremely friendly, helpful and respectful. Place was easy to find and very clean and well organized. I would recommend anyone who needs a Covid PCR test to come here.
Went here one time and received a notification that my information was involved in a data breach. DO NOT RECOMMEND.
This is such a wonderful Drs. Everyone is so friendly and helpful and explains things so clearly. They respond to messages and always find appointments if you need care. Their Covid testing is amazing – I was in and out in 15 minutes and had my result back in half an hour. I cannot recommend them enough.
From the moment I entered, the people working there were super friendly, kind, and very professional. It was very efficient, practical, and communicative, checking if I got all the information I needed, taking care of me during the whole process.
The staff is so friendly and efficient. Got in before my appointment and was moved in quickly. The staff and doctor were thorough and professional.
Made an urgent care appointment and was seen so quickly. The tech, doctor, and x-ray person were very nice and helpful. Great experience.
I was in Chicago for work when I had a kidney stone. Was in extreme pain and went to this clinic. They were wonderful. I got in right away. Their team worked fast to try to assist me in dealing with the pain. Everyone was friendly, …
Quick and simple process. The staff there run a very professional and efficient clinic. Scheduled my test and tested all within an hour with a quick turnaround time on results.
A wonderful caring place when you are feeling sick- clean, well organized, caring staff. I feel So lucky to live nearby. Our family’s go to when immediate care is needed.
This place is well-organized and their staff are kind and attentive. Whenever I feel the need to be seen immediately for illness, this is my first choice of care. One of the doctor’s here, Dr. Ulrike Lengyel, is particularly wonderful. She …
Great service. Really felt like they care and took my visit very seriously.
I had a terrible blood drawing experience there and I left after numerous prodding attempts and terrible customer service. …
I didn’t seem to have gotten the stellar service the reviews have boasted about. If there is little confidence in diagnosing the condition that’s not an emergency correctly, please first direct the patient to a specialist before diagnosing …
I knew I needed a Covid Test. Because I am an established patient, I called and talked to a staff person who listened to my potential exposure history. She confirmed with her supervisor that I could come right in (they were only open for …
Very friendly staff. I would have given 5 stars I had to wait in a line to be seen and I made an appointment in advance. Other then that everyone was wonderful.
It’s been quite a while since I’ve been to MAIC. Not because they aren’t wonderful. But because I got a new GP a few years ago very close to my house who can usually fit me in the same day. …
I absolutely love this place! All of the doctors and staff are extremely friendly and knowledgeable. I never make appointments to get in and rarely wait more than 30 minutes. This office is basically my PCP as my usual doctor is booked out two months in advance and that’s not unusual. I highly recommend this office!
I have visited this place three times and it is by far the best medical care I can recall. The staff is understanding, sympathetic, and friendly. They even have tea, cough drops, and snacks such as granola bars or gold fish in the waiting …
Been going here for close to a decade now. Best facility, even better staff♥️
I’ve been to Michigan Avenue Immediate Care several times as I’ve come down with something. It’s always easy to get an appointment here and even when I was between jobs and didn’t have insurance, they gave me a decent discount on services, …
My experience was spectacular. I “thought” I had an ear infection & my primary care physician could not see me this week. I couldn’t hear from my right ear. …
I was here today trying to establish myself as a new patient. I arrived early, and sat there. Meanwhile three separate individuals came in and said they were there for COVID testing. And then sat in the same waiting room. After waiting …
Amazing service. Very fast and friendly. I was able to complete my covid test in 5 min and got my results in less than an hour.
Came in needing stitches after cutting my thumb in the kitchen. Went back a week later to have the stitches removed. Despite the circumstances (bleeding thumb) this was a very pleasant experience. All the personnel were warm, friendly, …
Place is a COMPLETE SCAM!!’ They tell you they accept all insurance until it’s time to bill and then you’re out of network and expect you to pay for it out of pocket! Avoid this place at all costs! …
My first time ever went to a UC. It turned out to be great.
The clinic is very clean, doctors are very professional, front desks are very nice. They cares about patients. …
Very organized and efficient testing site with quick turnarounds for testing results. The online pre-registration is straightforward with timely text alerts and instructions. Amazing staff!
Easy and speedy access for covid19 test.
Staff very nice and friendly. They called me after 20 minutes with test results. Very impressive. …
I am so thankful to have the video visit given this challenging time. All the staff I contacted were very helpful and tried to help me get to the video meeting with the doctor. The doctor also immediately scheduled a covid test for me. 👍👍 …
I also go to Michigan Avenue Primary Care but this was my first time at the Immediate Care office. The best experience I’ve ever had in an Immediate Care. They were very kind and understanding. They kept me informed of every step of the …
I went in as walk-in Friday after work closer to 5pm to the immediate care clinic , and was seen in a short amount of time. By the time I finished filling out my paperwork my name was called to be seen. They make it fast, convenient, and …
The medical team and staff are excellent , work quickly to help, and provided me with sound medical advice. I didn’t have to wait for hours to be seen while in pain and I really appreciate it. Thank you for everything you guys do.
One of the best experiences I’ve ever had at a doctor’s office! Dr. Merok was an incredible doctor who took time to make sure I was comfortable, informed, and aware of my options. He was even able to perform a biopsy right away despite it …
Best place to get a covid test. They do rapid pcr tests for free. I was able to get my results in an hour. Jade was especially helpful getting me sorted out last minute.
Came in for COVID-19 testing & was very happy with the experience. The whole process was very organized, online check-in & paperwork before you arrive, orderly line with different stations including a video consultation with the doctor and …
Very quick and easy process. Thanks to those helping at this facility. Felt safe, not over crowded, took total of 5 min, staff are friendly. They have it running very smooth here!
This is the first place I went to when I moved to Chicago for a PCP doctor. It did not disappoint, I needed paperwork filled out for school and they helped me with it all and made it so easy. I have also used there immediate care when I needed something quick done like a vaccine. Great practice and staff.
I highly recommend this office. They are attentive and efficient. I’ve kind of given up on my internist. She’s never in her office when I need her. I use these these doctors with confidence.
I did the get in line part of their website and was seen exactly when they said I would. I ended up having the flu and they truly took great care of me. There are times when you just feel so horrible you don’t know that you’ll ever feel …
Surprised me with a $384 bill after I spoke with a doctor for 1 minute and he told me there’d be no charge. Staff wasn’t helpful in reducing the bill at all.
This is the worst medical facility I’ve ever been to. They took my copayment and balance at the desk about $140 then when I was seen for a sore throat and being extremely sick she just gave me a covid test and shined her pen light down my …
I have been a patient at Michigan Avenue Immediate Care for a few years now and it’s always a great experience. The staff are very nice and helpful, and the medical team is always very nice, they listen to my concerns, take as much time as …
Fast and most secure RT-PCR testing site!
Well managed and clean testing location. Got my report in 20mins.
A quick virtual consultation with the doctor before getting tested is an added service that you get for free!
The place was supposed to close at 5. I was coming in from Plainfield on a Friday afternoon. I had my appointment scheduled at 4:30. With traffic (1.5+ hour drive) and paying for a parking spot I ended up running late a few minutes and …
Always on time , polite and professional
Never a complaint- thanks for caring !
I’ve visited this walk-in clinic a few times: for x-ray of an injured foot, a bad chest cold that needed antibiotics, and travel immunizations when my regular office couldn’t provide them. My husband has also been here for several things. …
First visit today. Extremely good experience. I arrived 10 minutes before my appointment to complete registration and was seen almost immediately after. Very nice, professional people who value the customer’s time. Conveniently located for …
Waited well over an hour but that wasnt the worst part. When the doctor came to see me she was in and out in 60 seconds. Persribed eye drops and my conditionhas still have not improved. Have to get another opinion.(Came in for an eye infection) not coming back.
They are professional, competent, punctual and friendly at Michigan Avenue. Recommended
Came to the immediate care because I couldn’t get in with my regular doctor and needed to be seen right away to get stitches removed. They were able to get me an appointment at Immediate Care on the date and time of my choosing. Friendly …
I was able to make a next day Antibody appointment. When I arrived at the location, I was seen immediately & informed that I needed to go to the other location for bloodwork. It was a 4 minute walk around the corner. The Dr had called ahead & I was in & out in 5 Minutes! Excellent service from all involved.
This place was awesome and very accommodating for what I needed at the time. The place is clean, the staff was courteous and very professional. The clinic provided more than just emergency care but can handle any symptoms or issue. If they …
This review is for the Covid testing facility and staff at 24 E Randolph. Excellent experience, quick, safe, easy to understand, and well organized. Appointments only, and I didn’t wait at all once arriving. Friendly staff and plan on …
5th time I’ve used this facility , today’s appointment 20 Dec 2021 – staff friendly and efficient. – online booking (yesterday) to execution today – all good – Covid test was seamless with results delivered for rapid PCR test within couple of hours and lateral flow test results in just under 36 hours!
This place is absolutely incredible! I had my flight back home to Canada canceled due to a tornado warning, which resulted in my previous covid test no longer being valid for my new flight. So happy I found this place – got my covid test …
Great experience with telemedicine. Medical assistant and physician prompt and very helpful.
Excellent care. They go the extra mile while maintaining bedside manner. Grateful to you for your help with our emergent situation. Dr. Josh!
I went for a covid rapid test at 11:30 this morning. While the process was quite efficient they said it would take about an hour to get the results. It is currently 9:45PM and I have no results, I’ve checked my email several times but still nothing.
Really great experience here with covid testing! They were very well organized and the scheduling process was really easy to navigate online. In person the staff was super helpful and welcoming. I appreciated the video chat with a doctor to …
It was very clean , the staff was very friendly and the service was quick. The information given was very much needed and explained to the T , and the young lady that did my test was great as well. I will truly recommend anybody who needs testing to come here .
Incredibly personable and professional, top notch customer guidance and thoughtfulness, top notch safety precautions, quick and easy. They texted me before my appointment to confirm my exact appointment time to ensure I wasn’t waiting. …
Despite them being really busy, I was able to put myself on a waiting list and come back at my appointment time. All staff and professionals were super kind, helpful, and efficient. They took my concerns seriously and ran all the tests
I cannot rave enough about Michigan Avenue Immediate Care. I am living in the area short-term and don’t have a primary care physician. A friend recommended this location and I am so glad they did! I needed to see a doctor in-person last …
Had to come here as part of a work mandated medical exam. I was just informed my information (name, dob, SSN, etc) was compromised in a data breach. DO NOT GIVE THEM YOUR INFORMATION.
It was super quick and easy to make an appointment here! Once I got there the whole process was really simple and straightforward and they called me with the results about an hour after I left so it was all really easy!
On May 2022 Michigan Avenue Immediate Care had a security breach were sensitive patients’ information was stolen. The information that was stolen included names, date of birth, SSN number, driver’s license number, telephone number, address, …
Exceptional! Minimal wait time, was able to get me in same day, extremely friendly and helpful staff, very nice and helpful doctor. This was the nicest immediate care facility i have ever been to. Thank you so much.
I was surprised at how fast the testing went. I was also pleased with the safety measures in general — social distancing, masks, ventilation, etc. Glad to have a testing location so close to my downtown office. I was back to work in no time and already have an official letter that meets my travel requirements.
Beautiful people, beautiful service and beautiful experience. Everyone should go here and experience what I’ve experienced. No other place like this. Especially in downtown Chicago.
I made an urgent care appointment for 9am and received a text to arrive for that time. Walked over from my hotel and ended up waiting 45 minutes before I was seen. Had to reschedule a work meeting because I only accounted for being there no …
The attention and care given by all staff was outstanding. Dr. Mathews was excellent in explaining all test results, providing options of care and a comprehensive perspective of several issues being addressed. Everyone was extremely courteous and helpful.
Came in due to feeling nausea and vomiting – I was seen in a good amount of time and everyone who attended to me was polite and kind! The urgent care was some of the best and I’m grateful for the speed and quality of care!
Great service but needlessly inefficient and risky.
Before being tested, they make you register at a front desk and then wait in line before being asked to go into a small, unventilated room to speak to a doctor …
All the women working at my testing location were very nice and helpful. Everything was explained well to me and there were signs designating you where to stand and where to go next. They made sure the rooms were clean and sanitized by spraying disinfectant after multiple people entered the building.
DO NOT GO HERE UNLESS YOU WANT YOUR INFORMATION HACKED!!!! NAME, ADDRESS, SSN, DRIVERS LICENSE, AND MEDICAL INFORMATION we’re all hacked and stolen from here. Patients just got a bad form letter and crossed fingers that nothing bad happens with that information.
My wife made an appointment for her mother through the website system based on the information provided on their “Billing & Insurance” page that they take Medicare and BCBS. She spent considerable time going through the full registration. …
Very efficient COVID testing (for symptoms) and consultation. Streamlined process. Helpful staff.
DO NOT GIVE THIS MEDICAL PRACTICE YOUR PERSONAL INFORMATION. They do not take proper digital security measures, and informed me that my information was stolen and I was subsequently a victim of identity theft because of it. The doctors were …
Very organized and efficient! I needed a PCR test to get back home to Canada. I had a little trouble registering in their system and Ayesha was super helpful at the entrance. Jade was super friendly at the front desk and helped me understand which test I needed. Highly recommended!
Went in for an animal attack to the face. They not only cleaned and sutured me up, but also made sure I was okay mentally as well. Highly recommend.
Sprained my ankle while away for work travel. Went to this clinic because of the good reviews and they didn’t lie! Everyone was so nice, informative and helpful.
I needed to get a Covid pcr test this morning and Michigan Avenue Intermediate Care was very close to where I live and the website process for scheduling an appointment was extremely easy. The waiting room is comfortable and clean; the 2 …
It was easy to register and get seen at this place, Walk in or appointment. Staff was very attentive and nice. The place was neat and clean following covid protocol. I went to get my arm and elbow check out since I fell down some concrete …
I injured my leg and couldn’t bear weight. Everyone was knowledgeable, helpful, caring and nice. Would totally recommend this place if you ever need care.
I visited Michigan Avenue Immediate Care while in Chicago attending a conference. Very convenient to where I was staying, the staff were super helpful and friendly. Dr. Lauren Miller was great and very reassuring.
This place is great. Clean, staff is friendly and the doctors are awesome. However, eveytime I have to wait for a while to see a doctor even if I make an appointment. Waiting times usually is 45-1hr30min after your appointment.
Very thorough and friendly service. Will definitely visit again in the future if/when I need something quick.
Quick and efficient procedure. Office and medical staff is excellent. Would recommend 10/10
Very nice and clean. Covid test was very different and I saw the doctor virtually and did a self-test as the doctor watched me. I totally understand the safety regulations and I love it!
Care providers were great
Made an appointment but had a n hour wait
But very nice set up
Excellent service!! No waiting, friendly and knowledgeable staff, and even great music in the waiting area. Highly recommendable!!
Doctors are great. Professional and knowledgeable. Love the doctors.
The staff in the front and whomever is responsible for answering the phones and returning messages is terrible. I called 15 times in 1 hour and no one answered …
Went in for an ear infection, almost tripped my ears off from the pain. Dr. Barrett took a look and sent over prescriptions and I was feeling better in less than an hour 🙂 thank you 😊 …
I made an appointment online and was seen pretty much on time. They were very busy due to cold/flu season, but everyone I interacted with was friendly and professional.
Our family loves Dr. Kupkowski ! Very kind,sensible, smart person and actually cares about his patients.
I am in Chicago from out of town attending a conference when I struck with a severe ear ache. I made an an appt for first thing the next morning. Michigan Street saw me first thing in the morning. The office staff & the doctors as they …
This company was part of a massive patient data breach May 2022. 43000 patient records including SSN and full patient information was obtained by hackers over a 6 month period and sold. Class action taking place.
I can’t say enough good things about the staff and service provided by MAIC. Easy to schedule. Short wait time. Great staff who went out of their way to be helpful and to make sure I was able to find the additional services I needed. …
Great service. Everyone is very attentive and kind. Waiting room was not crowded and the wait was short. I was able to get ancillary services there such as X-ray. I’ve used them before and definitely will again. Highly recommend it.
Everyone was very kind, attentive, and comforting. All of my symptoms were addressed and I left feeling relieved and that I had received proper treatment.
I’ve been here a twice for a flu that might have been strep and a cut where I couldn’t stop the bleeding. Both times went very smoothly, I was seen quickly and the care was great. This is a great service for those situations too urgent for your normal doctor but not urgent enough to need an ER.
All of the doctors were extremely nice, you can really tell they are passionate about what they do. It was a very quick and hassle free checkin/ wait time. Highly recommend
I was visiting the city when unfortunately had to visit this establishment. I cannot express how nice and accommodating the staff was. They took such a good care of me, and made my visit and thus the rest go my trip worth while. I am grateful to everyone who was there to help and would highly recommend them!
Checkin was easy, accessible location, and overall service was great. Zoe was extremely personable. Dr. Barrett explained the medication, and made sure I understood everything. Would recommend and visit again in the future.
This is a very efficient prompt care facility. The staff is polite, patient and thorough. I was able to obtain antibiotic Rx for a foot infection with a thorough exam by the PA in time to allow me to travel later in the day.