Our Mission To provide basic property insurance on qualified property when coverage cannot be obtained through the standard insurance market. See more
Read More| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
27555 Farmington Rd Ste 315, Farmington Hills, MI 48334
😍😍😍😍😍 …
HELP NORMAN!!!!!
good
Very affordable
Great Food
Yummy!!!
Get Curbside Service
Worst ever
There my house insurance company
Service need to improve
Reasonable Home Insurance
Pricey Insurance for those with history.
Service good m
Good insurance for property
Good quick service
They are great
GETTING MY MOM’S MONEY
Crazy customer service..rudd
They guve me the coverage I need.
No autopay available that I know of
Great folks
Easy to use website
Great customer service
Wow don’t even get treated like that even when I called welfare office
Good place for house insurance..mr. Clark
It was the only choice that they offer in the black community sad but true
Good affordable basic homeowners insurance.
Thanks for getting the house buying experience finished. Thanks.
It is a Great place for low cost insurance!
Very Polite, customer service was excellent.
I am unhappy with this insurance. I cannot get on their website to make a payment & Also to make a payment over the phone. Very dissatisfied
Found 25 cents items and cold medicine for 1$ wanted to try but didn’t want to spend too much money and medicine didn’t work
The person who answered the phone was very rude to me.
I have not had any problems with them
Pleasant, addressed issue quickly, enjoyed doing business with them, will refer to others
Staff was ok food was ok had better no bartender at time of visit so beer was offered
This is the worst company I have ever dealt with…I got rhis insurance and thought it would be better than the more expensive companies paid for it…but got nothing…I will never use them again.
Yes, I did….Enquiring about auto insurance.
I now know it’s only for home insurance. That’s cool, I need that too.
Meets my needs for now. Convenient payment plan. Agent very helpful with policy information and coverage.
People are really helpful what information that you need to settle your problems. The ladies at the front desk or helpful keep up the good work see you ladies soon.
I like how.The insurance, company is affordable and how the agent. We work with is always very helpful.
my agent was wonderful but the customer service reps here are very unpleasant and rude i did not feel welcomed informed or valued
Every time I call the company it’s a constant loop. I never get through to anyone. I constantly get the run around. The system keeps booting me off. and I can never get any where. I guess you get what you pay for.
Been with this company for a couple years and I like them. They work with you. Will let you know when something needs attention.
All I can say is that they work with you. They are the best
Today I needed a copy of my insurance renewal page sent to my mortgage lender something that’s done yearly because I have a escrow but the individual that’s working from home for michigan basic can’t fax or email a copy to the mortgage …
Terrible what they’re doing to the man in Detroit!!! I would never recommend them. A tree fell on his home and they won’t come out to assist him with it! Shame on you!
I called to get property insurance quote. The person gave me an agent’s information. The agent was unprofessional and never responded back to me.
I CALL TO LET NOW ABOUT MY NEW ROOF AND ASK ANY DEDUCTIONS HOME IMPROVEMENT SHE SAID NO WE DO NOT MOST COMPANY DO SHE ACT LIKE SHE DID NOT CARE .I SAID MY BE I SHOULD GO TO DIFFERENT COMPANY AND SHE CHUCKLE NICE WAY TO TREAT CUSTOMER THAT BEN WITH YOU ALONG TIME. YOU CAN SEND PEOPLE OUT TO DO INSPECT YOUR HOME DON,T HAVE CLUE.
This LA Insurance office is the best one to go to because you get excellent customer service and the the place is very clean
Why haven’t they paid William Norman’s claim when a tree fell on his home 4 months ago. He is an 81 year old vet that is still making mortgage and insurance payments and renting a place to live while his home is unsafe to live in…How unfair!!!!
Great rates….but RUDE staff. They have NO manners….cannot say hello or thank you or goodbye. If you lack people skills, please get a job where you DO NOT have to speak to customers. C’mon now….isn’t that just plain common sense?
I wish this company had Auto Draft to make payments on an account like most companies does. They only take payments by Mail or Online.
I didn’t even get past asking for a quote, to realize if the possible New Customer service was not friendly. If theyre rude Now, I could only imagine the service i’d recieve if I was in need of assistance using my insurance. The service that I received led to check here for reviews. It’s a No for me already!!
This is a very stupid company with very nasty customer service people. Their service is so nasty when they called me, I could not believe they are even in business. I have never done business with this company and never plan to. They prank …
Running far away, they reveal your privacy
Failing to service a veteran that has never missed a payment and even with your lack of professionalism is still paying for a home he can’t live in? I don’t have you but I encourage others to look into you and all reports and reviews before selecting you. Horrible and despicable.
Umm they should not be in business. Very misleading to the customers, extremely unprofessional, poor customer service. The best customer service I every received is when I called to cancel my policy.
Watch fox 2 news everyone before you choose this company! They refuse to help a veteran whom Roof was badly damaged by a large tree. He called this insurance company of numerous times regarding his claim.its now JULY?? Not good, but I’m sure if your payment is late you can expect correspondence then! BBB case 100% I would say!
I had awesome experience going to the office in Farmington to pay my bill the lady was so nice.Gave me all the info I need to know as well very informative and patient.
How dare this company treat not only an elderly senior, but an American Veteran the way they have! I am so SICK of hearing about companies like this, taking advantage of anyone and everyone they can just for a profit. They seriously gave …
There has to be a better way to handle business than this. I had my contents policy cancelled right after I paid for it because the underwriter (Kerry/Keri Pearson?) claimed that my phone was disconnected when she called (leading her to …
I’ve never heard of this company before. I’ve only viewed some disturbing footage abt this company on my local news. A tree fell on an insured homeowners house 3 months ago. This company has done absolutely nothing to rectify the problem. I definitely would not recommend
Reasonable insurance for renters and landlords. This is the first time I purchased with them. They beat Allstate /Statefarm by 120%. The only problem I have with them is that f***ed up website! So frustrating, when you wanna pay the bill it’s imperative yall make it happen! Get that together then you’ll get an extra star.
Paid for home insurance on October 17, 2019. Took possession of the property on November 1, photographer took photos on November 5. Heard nothing until December, when a representative called to get information. It wasn’t a specific request …
I bought a home from the City and needed insurance on it prior to and after I moved in. the price of the policy was affordable so I decided to go with this company. James Clark, the owner, was so rude and aggressive during our initial …
The owner said he had a record of me canceling my insurance he owe me over $300.00. ( He has a very snotty attitude, I don’t care when you speak to him) I was paying 2 insurance companies. I received a check for $85.00. Well, I thought I would get the entire amount. Disappointed.
Been a customer for 5 years an had no issues so far so I’m happy with that. I own my home with no mortgage. The insurance premium isn’t bad at all. I pay about $1000 a year for my home owners insurance. An I like my pay schedule I pay for …
This establishment is an Insurance company for property. I was disappointed that they wouldn’t replace my garage, after it felled apart over the years of bad weather & trees dropping against it. They blamed it on years of wear & tear😠😪, but …
Very convenient, lowest price I ever had insurance with for my home. Better keep up with you statements because they will drop u like a hot potato and fast.
If you want to know about this company talk with someone who has filled a claim. To lose your home is devastating enough, but to have absolutely no help from your insurance company really is a kick in the teeth. They are certainly good at their job. Too bad for me they don’t work for me. They work for Michigan Basic.