This service sounds great and I am definitely awaiting the speed increase. However, I have been waiting for over 3 months now for them to install the line and get me connected. They came and ran a line to my house a month ago but haven’t …
The internet service does not work. Numerous calls to President not returned. All we ever hear is maybe next spring. Well like the governor, fix the damn roads
I only just called for information as there is terrible service on Drummond Island Michigan and she is going to email me plus some programs for low-income people very cool!
We have been with UP Telephone for 8 years. Lori and Karen along with the whole UP Team have always been there if an issue arises. I know UP Telephone is there for us. Thanks everyone Tom and Renee
We have been struggling with poor DSL Internet service for about a year. Techs have been out twice with no better performance. We are supposed to get about 12 mbps download and usually it’s below two. I have been without any service for two …
Representative was quick to say hello. Asked for my phone number. I replied with my number.
No response for a few minutes. I typed my number a second time. Still waiting… …
I have had nothing but great service from this company! So refreshing in these times to talk to an actual person, and even if you don’t it is easy and quick. Keep up the great customer service!
100% awesome products and service. We’ve been with them for 3 years and so have a lot of my friends. I know for a fact that they take great care of their rural customers “my parents were customers for 50 years” the businesses hooked up in Escanaba love everything about this company.
This service sounds great and I am definitely awaiting the speed increase. However, I have been waiting for over 3 months now for them to install the line and get me connected. They came and ran a line to my house a month ago but haven’t …
Top notch! Stacey deserves a BIG raise.
Outstanding customer service. Prompt, friendly and knowledgeable.
The internet service does not work. Numerous calls to President not returned. All we ever hear is maybe next spring. Well like the governor, fix the damn roads
My chat went very smoothly and my problem was resolved immediately!
I spoke with Stacey today about changes to my service and she was extremely helpful and Professional !
I only just called for information as there is terrible service on Drummond Island Michigan and she is going to email me plus some programs for low-income people very cool!
Excellent prompt professional service.
We have been with UP Telephone for 8 years. Lori and Karen along with the whole UP Team have always been there if an issue arises. I know UP Telephone is there for us. Thanks everyone Tom and Renee
We have been struggling with poor DSL Internet service for about a year. Techs have been out twice with no better performance. We are supposed to get about 12 mbps download and usually it’s below two. I have been without any service for two …
Representative was quick to say hello. Asked for my phone number. I replied with my number.
No response for a few minutes. I typed my number a second time. Still waiting… …
Very helpful. And caught my mistake
I have had nothing but great service from this company! So refreshing in these times to talk to an actual person, and even if you don’t it is easy and quick. Keep up the great customer service!
When it takes a half hour to make a review, because your internet keeps going out.
Katie was very polite and helpful. I appreciated getting answers right away.
100% awesome products and service. We’ve been with them for 3 years and so have a lot of my friends. I know for a fact that they take great care of their rural customers “my parents were customers for 50 years” the businesses hooked up in Escanaba love everything about this company.