This place was amazing. The lovely woman who checked me in was so polite. Sabrina was the nurse that prepped me for my procedure and she was down to earth and kind and super helpful when I needed to get to the bathroom! Jojo checked on me …
Scheduled for procedure @ 3:00. They called and rescheduled for 12:45. We sat until 1:15 and asked what was going on. They said scheduled @ 3:00. Ridiculous.
Had surgery 8/27 and i was exceptionaly pleased with my care, and staff was most helpful. Would go there again in a minute if i needed this type of care again.
My child had a surgery about 1 1/2 years ago and we were billed over 1,000 more than was allowable per our insurance. Our insurance meanwhile only applied what they had as allowable to our deductible, so in the end, had I not argued and …
If I could give this place zero stars I would. I was grossly overcharged for services; and the billing department is absolutely abysmal to work with in trying to get a resolution. I have been working on getting the billing issues resolved …
Nurses were wonderful. Explained everything before and after my dad’s surgery. They get 5 stars! Doctor was great. Front desk staff was a different story. As I stood at the front desk they were busy chitchating with other staff even …
When undergoing something as serious as surgery I have the right to expect the truth from everyone involved. Don’t sugar-coat unpleasant facts to make the moment easier for you. Tell me the truth; I’m not fragile nor am I stupid. When in a …
Efficient and friendly. I had no issues other than the one that I came to have fixed and front desk paperwork was smooth, nurse care was understanding and caring, anesthesiologists took the time to explain whatever I needed and my surgeon …
They were really great about explaining things and making sure I was comfortable before I went into the OR, but the best part was my post operation nurse! Her name was Netta, she didn’t rush me out of there because it was after the 5pm I …
Staff was excellent,everyone was very nice and the manager was awesome! I had knee surgery last Thursday on March 19th 2022
Like I said 5 star for the great service.
Trying to talk to the nurse on charge of my chart for pre registration it was a nightmare. They are not helpful at all.
Extremely disappointed, thank God I was able to know how irresponsible they are before my procedure, if that’s how they act on the phone imagine how bad they are in person.
I am a first time patient at this facility. I was very impressed. The gal at front desk was new to her position and made sure all the paper work was in order. It took a while but she was courteous and professional. She apologized for …
I’ve had three surgeries there and would not be my first choice. The surgeries went well, and the pre-op nurses are nice, but when it’s time to go home, the process is abrupt & the care and compassion ends there. Full stop. Also, while the …
I just completed a colonoscopy procedure at Mid America Surgery Institute. My experience throughout the pre-op and Post-OP periods was excellent. The entire staff at the Facility was warm and professional. It is clear that this unit has a …
Wife had two procedures there (cancer related). Front desk required payment in full up front (even with her Healthcare provider) in the total amount of $8106.48 (paid and posted), $1.919.29 refunded after three months due to over-charges. …
I had a colonoscopy this morning! Please forgive that I do not remember the name of the wonderful lady who checked me in at the front desk! She was warm and just a delight and very professional. Wonderful front desk experience! The …
Clearly this establishment has a reputation for billing before service is rendered. As well as over billing. When questioned about this the chose to cancel my wife’s appointment within 48 hours of a scheduled surgery! Lousy service. Don’t …
This place was amazing. The lovely woman who checked me in was so polite. Sabrina was the nurse that prepped me for my procedure and she was down to earth and kind and super helpful when I needed to get to the bathroom! Jojo checked on me …
Very friendly, professional staff. I highly recommend this place.
Need fast friendly and extremely professional
Best place very- patient care is a top priority for sure. Thanks all!
Scheduled for procedure @ 3:00. They called and rescheduled for 12:45. We sat until 1:15 and asked what was going on. They said scheduled @ 3:00. Ridiculous.
Staff was very polite and efficient in every way, from admissions to post-op care. I was kept informed every step of the way.
Sarcastic staff. Atrocious scheduling policy. This organization is one competitor away from irrelevance. However, first level call staff, very polite.
Excellent experience. All personnel were conscientious and friendly (including front desk folks). Careful and strict COVID-19 protocol.
Had surgery 8/27 and i was exceptionaly pleased with my care, and staff was most helpful. Would go there again in a minute if i needed this type of care again.
This place has the sweetest nurses that made me feel very comfortable, they were by my side the whole way through. Highly recommended!
My child had a surgery about 1 1/2 years ago and we were billed over 1,000 more than was allowable per our insurance. Our insurance meanwhile only applied what they had as allowable to our deductible, so in the end, had I not argued and …
If I could give this place zero stars I would. I was grossly overcharged for services; and the billing department is absolutely abysmal to work with in trying to get a resolution. I have been working on getting the billing issues resolved …
Husband has had procedures there for outpatient services. He was in at 8am and done by 9am no complications and always parking available
Nurses were wonderful. Explained everything before and after my dad’s surgery. They get 5 stars! Doctor was great. Front desk staff was a different story. As I stood at the front desk they were busy chitchating with other staff even …
When undergoing something as serious as surgery I have the right to expect the truth from everyone involved. Don’t sugar-coat unpleasant facts to make the moment easier for you. Tell me the truth; I’m not fragile nor am I stupid. When in a …
Efficient and friendly. I had no issues other than the one that I came to have fixed and front desk paperwork was smooth, nurse care was understanding and caring, anesthesiologists took the time to explain whatever I needed and my surgeon …
They were really great about explaining things and making sure I was comfortable before I went into the OR, but the best part was my post operation nurse! Her name was Netta, she didn’t rush me out of there because it was after the 5pm I …
Staff was excellent,everyone was very nice and the manager was awesome! I had knee surgery last Thursday on March 19th 2022
Like I said 5 star for the great service.
Trying to talk to the nurse on charge of my chart for pre registration it was a nightmare. They are not helpful at all.
Extremely disappointed, thank God I was able to know how irresponsible they are before my procedure, if that’s how they act on the phone imagine how bad they are in person.
I am a first time patient at this facility. I was very impressed. The gal at front desk was new to her position and made sure all the paper work was in order. It took a while but she was courteous and professional. She apologized for …
I’ve had three surgeries there and would not be my first choice. The surgeries went well, and the pre-op nurses are nice, but when it’s time to go home, the process is abrupt & the care and compassion ends there. Full stop. Also, while the …
I just completed a colonoscopy procedure at Mid America Surgery Institute. My experience throughout the pre-op and Post-OP periods was excellent. The entire staff at the Facility was warm and professional. It is clear that this unit has a …
From check-in to being wheeled out, I received THE best care. Everyone – admin, nurses, anesthesia team, and Dr. Shah – was amazing.
Wife had two procedures there (cancer related). Front desk required payment in full up front (even with her Healthcare provider) in the total amount of $8106.48 (paid and posted), $1.919.29 refunded after three months due to over-charges. …
I had a colonoscopy this morning! Please forgive that I do not remember the name of the wonderful lady who checked me in at the front desk! She was warm and just a delight and very professional. Wonderful front desk experience! The …
Clearly this establishment has a reputation for billing before service is rendered. As well as over billing. When questioned about this the chose to cancel my wife’s appointment within 48 hours of a scheduled surgery! Lousy service. Don’t …