Welcome! For years, Mid-Atlantic Dermatology & Laser Center has been working with patients to provide the best dermatological care for patients in the Virginia Beach and Chesapeake area. Dr. Gross’ experience in dermatology is coupled with genuine concern for his patients. All of our staff is dedicated to your comfort and prompt attention as well. Our goal is to help you achieve and maintain healthy skin.
| Friday | 8:15AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:15AM to 4PM |
| Tuesday | 8:15AM to 4PM |
| Wednesday | 8:15AM to 4PM |
| Thursday | 8:15AM to 4PM |
828 Healthy Way, Virginia Beach, VA 23462
I’ve been a patient at this practice for over 10 years. The wait time has always been 45-60 mins PAST my appointment time regardless if I see them in the AM or PM. The last time I was there (it had been a couple years since my last …
Horrible experience. Will never return. 0/10
Bogus number on website routes you to robo call.
Love the receptionist, so helpful and the place is always clean .
Highly recommend. All staff friendly and professional.
Dr. Gross was kind, helpful, and informative.
Very rude staff. New customer trying to schedule an appointment and very disappointed in the customer service. Will take me business elsewhere.
Dr Michael Gross & staff is amazing, taking great care of me!
The Dr sees you for the first visit, but leaves everything up to his interns after that.
I was recommended to this group, but was floored by the lack of professionalism and results. Buyer beware!!!!!!!!
Unacceptable wait times, without acknowledgement or apology. We’ll find another dermatology practice, thanks.
Great Doctor. Cured my skin problem. Highly recommend Dr. Gross and staff!
Typical doctor office. Nothing terrible and nothing outstanding.
Everytime I try to call and make a new patient appointment I just get left on hold.
Worst practixe When I reached on my appointment they said your appointment is not saved on computer so you cant see a Dr .. the lady Ashley booked it but so careless and pathetic front desk I am new patient so god knows abt Dr..🙄 …
Thanks to all the reviews, everyone has saved me time, frustration and money from ever stepping foot at that clinic or even considering them for their services. I see a consistent pattern.
Never actually saw the doctor. Was still waiting to be seen one hour past my appointment time. When I went to leave and told the receptionist, she could’ve cared less. I’d avoid this place!!!
Get nurses, dr.gross was awesome! Had a mole removed and it was done quickly and efficiently. Highly recommend
Appointment was at 11am.. it’s 11:45 .. still nothing. Don’t waste your time here if your time is valuable.
Great staff and wonderful Doctor. Wait times can be longer than you may expect, but I suspect this is due to the amount of time Dr. Gross spends thoroughly explaining things.
Dr. Gross is amazing. He worked with what wasn’t covered by my insurance. Definitely staying with this dermatologist. He did an excellent job.
I had a very good experience at this medical provider in the Virginia Beach office. Very knowledgeable staff. They were friendly and went above and beyond to help me. Highly recommend them.
So frustrating trying to make an appointment with this office. They barely ever answer the phone and if they do you get put on hold for a LONG time then hung up on. I eventually called my PCM and had to get a new referral to another Dermatologist.
Absolutely horrible service. Don’t trust the hours they put on their website, either. I’ve driven 30 miles 2 days in a row now WELL before 5 pm (which is when they’re actually supposed to close), only to be told that everyone from the …
Dr. Gross and his staff are friendly and efficient. Dr. Gross actively listened to all of my concerns and provided excellent care. Will continue to see him for all of my derm needs.
Staff was rude, did not remove all stitches, and now the phone number does not work!
The doctors here are fine but the office staff is ridiculous there is no reason a patient should be left on hold for 22 minutes!!!! I got tired and just drove over here to ask the question myself. All we needed was an authorization for the …
Staff and doctors were very professional, curteous, and kind. Went there for a problem area and Dr Gross knew what it was and I am now on the right path for healing.Thanks to them, I feel 100% better
I found Dr. Gross to be efficient and patient. He told me step by step the procedures he was going to do. I had no problem getting an appointment and really did not have a long wait. I am ready to set up another appointment with him.
This is a very unprofessional organization. The front desk staff hung up on me after putting me on hold, then I called back six times in where they refuse to answer the phone to make an appointment. If this is how they treat customers, they shouldn’t be in operation.
I went here last year and was treated horribly! The doctor I saw didn’t care that the vase didn’t have what I needed for my face issues and when I called to ask for something else, they completely ignored me. I called nearly ten times …
I have been to this office 3 times. Overall the staff and doctor (Dr. G) were super! Professional and friendly … and truly interested in resolving my concerns. I am convinced the poor quality reported in some reviews can likely be attributed to just one staff member (who may actually not even be there anymore?)
I called to set an appointment and was scheduled right away due to the nature of my problem, which was minor chemical burns. I arrive at my appointment only to be told that I cant be seen because I owe money for a bill from 3 yrs prior. I …
My Doctor was Lindsey Reck. Simply amazing
What she stated in the room became a quick reality. I was instantly relieved from my condition. Not only that but the staff was amazing and WAITED for me , …
Like to thank Janel Fellner for finding an almost undetectable melanoma on my foot. Means I’ll be around a little lo ger. Thanks Janel
I’ve been going to Dr. Gross’s practice for over 11 years. I was referred by one of my clients. I have a very rare and scarring skin condition. It is in the Eczema family but it is worse than Eczema. I have had this condition since I was a …
T-rash. This company is straight up garbage. Communication and the front desk is horrible. Let’s face it more and more companies are taking whoever is willing to warm the chair and “work” it’s super sad what this has come to.
UPDATE: NEW REVIEW April 19, 2019
Second appointment at Mid Atlantic Dermatology! This time I gave it 4 Stars (versus 1 Star for first appointment in March, 2019) for my grandson’s second …
My first visit and only visit, My appointment was at 11am and I was taken to the patient room at 12, then waited another 30 minutes and a PA (Lindsey) came in (very nice and apologized that Dr. Gross had to leave and she would see me). I …
I started going to this dermatology office back in November 2020. I had teenage acne and scaring. My first visit they help me by starting me on a daily skin care routine; fast forward to May 2021 I have little to no harsh acne scaring and I’m confident!
I looked at these reviews before I came into the office so i was fully aware of the wait. Although I can say that waiting forever stinks it does not stop the fact that this doctor is amazing. I had a reaction to something and my entire face …
The doctor I saw wasn’t interested in asking questions or the reason for my visit. I have struggled with dark marks all over my face, back and chest for years and I finally got insurance that month and I was so excited to finally see a …
Worst doctor experience I’ve ever had. Dr Fellner was 40 mins late to my appt, which wasn’t a big deal compared to rest of the appt. Getting information and answers from her was like pulling teeth. She had no interest to explain any of my …
I work for a healthcare provider and I was calling on behalf of one of my clients, who was requesting a dermatologist. I asked a question during the initial answer of the call that was answered, but then the receptionist asked if I could …
I love Dr. Gross and everyone at Mid Atlantic dermatology. Dr. Gross took the best care of me. He’s not only good with the medical part of dermatology, but the cosmetic side as well. I definitely recommend him and his staff, and I am so glad I found him!
First of all I see that there are a lot of negative comments on the wait time I would not recommend going on your lunch hour as they do get busy. But that’s because they literally try to accommodate all patients. They got me in last minute …
At first I though it may have been a bad day, but this is my 3rd visit. The reception doesnt acknowledge you upon arrival and every single time I’ve called, the phone is answered by laughing and carrying on before I’m told I need to be put …
As a new patient, I was able to get an appointment quickly. The staff was extremely helpful and courteous. Dr. Gross was knowledge, exceptionally helpful, and VERY personable. I cannot recommend them enough! I wish I could give Dr. Gross more than 5 stars!!!!!!!!
I have experienced really long wait times at this practice, but that doesn’t really bother me because that is bound to happen when you are dealing with medical procedures and the PA Lindsay Reck is really nice and tries to figure out the …
I initially saw a PA in this office back in 2016. The experience at that time was not good. The PA was very late for the appt but did express an apology when I mentioned it. Fast forward to 2021 and I once again needed to see a …
Every appointment I end up waiting an hour or more for the doctor to come in the office, all for about 5 minutes with him. The receptionists are ill informed and give incorrect information often. Would never recommend. …
I’ve been dealing with painful cystic hormonal acne for over 5 years. Within 3 months of seeing Dr. Gross, my skin is now the clearest it’s been in 5 YEARS. I tried everything and wasted so much money, when all I needed was Dr. Gross’s …
I went to see Dr. Groves at the Virginia Beach location and I was thoroughly impressed. I have been suffering from atopic dermatitis for a long time now and no options that I have used in the past have seemed to help. Dr. Groves was very …
After my first time visiting (an appointment for my son), I can’t in good conscious recommend this office to anyone. We arrived well before the scheduled appointment time and signed in. The receptionist was on the phone and made no …
Dr. Gross was awesome. I had an urgent issue that came up outside of business hrs but that didn’t stop Dr. Gross from helping me out. He was so nice and helpful. He phoned in my prescriptions and went I went to the office for a follow up. …
Everyone was so helpful and so extremely kind to me. They were able to see me same day (which I know isn’t easy) to have a pyogenic granuloma removed. The granuloma was located on my forehead and had been profusely bleeding for two days, so …
First of all I know everyone complains about the wait but honestly it’s to be expected. If you work in a medical practice you’d understand that in order to get quality it’s good to be thorough. The moment I met with the friendly Nurses and …
Dr. Gross and his staff are all awesome. Office staff are always. Dr. Gross performed a small procedure on my face and my mind at ease right away. His PA-Cs are always great about my skin problems. My only (minor) complaint is that they are …
I have been going to this practice for 5 years for various different skin conditions and ailments that I have had. My experience has always been good. The staff is nice and polite, especially the Virginia Beach staff and the doctor is …
I’m struggling with reviewing a business that I cannot get a hold of for two days now. Scheduling and rescheduling an appointment is the worst.
Very pleasant experience positive attitude professionalism is outstanding easy to talk with I know I’m safe I’ll go back every 6 months looking forward to the next visit thank you all
Im patient of Dr Michael Gross. I’ve been in the field of customer service for more than30 years. I’ve always been treated with kindness and respect. I’m excited to be a patient of Mid Atlantic team . Dr Gross is patient, willing to listen …
I like my dermatologist Jenelle. She is the only reason I continue coming here as she is caring and cured my acne! But the front desk customer service is absolutely terrible. Rude, and have no care for you as a patient. It’s almost impossible to reach them and get any help.
Terrible communication between front staff and nurses. Seems like they don’t prioritize patients when it comes to dealing with appeals with insurance . They just tell you, I’ve noted it high priority and the nurse will call you back , still waiting 2 months later smh
This was my first time seeing a dermatologist and Dr. Gross was absolutely amazing. He was able to come to diagnosis almost immediately, provided a wealth of knowledge and information for the issue, and had a multiple step plan in place …
I have been going to Mid-Atlantic Dermatology for over 10 years. I have seen Dr. Felner and Dr. Gross during that time. Both are experts at what they do and I have been very pleased with my treatment. Both are kind, considerate and …
I have been a patient of Dr. Felner’s for nearly 12 years. All of my daughter’s have been under her care as well. It is worth noting that her care extends beyond the time she sees you in the office. …
I was severely bitten on my legs by flies, and scratched them so bad, that the bites got infected, and left black marks on my legs. Monday July 18th I had an appointment with Physician assistant Yekaterina Jones, I told her the same exact …
I’ve seen Dr. Gross for around half a year now, and I’m so glad to have come across this dermatology office! He has helped me get my dermatitis under control after struggling with it for so long. Every time I come in for an appointment, he …
I was mildly concerned about this place 3 years ago when I moved to VA Beach, but went with it and things were ok. Quickly things started to go down hill. Multiple inconsistencies have led me to this review in hopes to prevent anyone else …
Dr. Gross provides excellent service and provided me with great solutions to treat my acne and psoriasis. I would highly recommend him and his office to anyone seeking a dermatologist!
I was very happy with the treatment they were doing to me and I was getting better. But now I have more than 2 weeks that I haven’t able to continue with my treatment because they didn’t send my new prescription to the pharmacy. I have …
I have come to this Doctor’s Office a few years ago and had no issues with waiting time to see the Physician. During an appointment on Thursday 12 May 2022, this dermatology practice had me waiting for 60 minutes in the exam room without …
New patient here. PA Indira was phenomenal! Four stars because no appointment reminder call, and the wait time for an initial appointment and on the day of the appointment are LONG!
Dr.Gross is an amazing dermatologist! I recommend his practice to anyone in need of a dermatologist. The office and staff are very inviting.
Dr. Gross is the best. Instead of giving me stitches before my wedding and honeymoon he gave me a clip on suture. It’s the microMend by KitoTech Medical. I highly recommend him! 👍🏼👍🏼👍🏼👍🏼 …
I had a referral to their Chesapeake office and once I got set up to start my medication they moved to the Virginia Beach office. I had in total of 5 appointments to which I never started my medication because no one had a clue what they …
The worse experience I’ve ever had. First I was in waiting area an hour past my appointment waiting to be seen. Secondly, I felt every snip and burning from the surgery. Dr. Gross continued to ask me if I was feeling by poking and prying …
I’ve been seen at this office twice, by Dr. Gross. Both visits were great! He listens and asks tons of questions to best understand your situation. The office staff have been wonderful and friendly, also!
I had an appointment scheduled for 2:20 on a Friday afternoon and was told to arrive 15 minutes early to fill out paperwork. At 3:30 I asked the staff if I was going to be seen soon and they said there was still one more patient ahead of …
Dr. Gross is an amazing dermatologist and really knows his stuff! He helps to keep my skin clear and clean. All the workers are so kind and always have a positive attitude. This is overall a phenomenal office with great workers.
Absolutely horrible! Waited 3 months for an appointment. After another 1.5 hours in the waiting room and being told the reason why is because the Doctor is a talker and likes to talk to the patients. They said they always get complaints …