There’s simply no better place to help manage your finances in Montgomery County, Maryland than at Mid-Atlantic Federal Credit Union (MAFCU) – … See more
We had a business account for 9 months and we had so many is issues such as the wrong check being deposit in our account, paying the wrong check amount, business checks being withheld up to 5 days, wrongly fees charge, etc. Unfortunately, …
One of the worse bank to deal with, they are not responsive, no clear information, they don’t want to help you with your requests. I am very surprised how this kind of bank is running with poor management.
This is by far the worst customer service experience I’ve had in a very long time. I’m not sure what needs to happen or if it will ever happen to help this branch grow and thrive. It’s so bad that At this time it is beyond repair. I do not recommend you have business with this bank as they will not value you whatsoever.
Bummer they can’t even change the hours on their own website. Germantown is the only branch to speak with a human being and says open until 1 pm on Saturday. I did due diligence and checked the website, drove 30 minutes out of my way only …
This credit union’s fees are unreasonable and the customer service is sorely lacking. I’d highly recommend you using another credit union to keep your money safe from excessive fees and unfair practices.
Like other reviewers here I am a long time member of MFCU. As time goes on the experience of doing business here gets worse and worse. I am really starting to hate them. They have gotten nasty and petty. There is a constant turn over with …
I’m not happy as there is no zero star available for this Credit Union. I’m an immigrant. I feed my family from a car service business and struggling to provide my children hope. My car was involved in an accident and I requested for loan …
Their ATMs machines have a mind of their own. They often arbitrarily won’t take deposits for some reason and the coin machine is almost always broken. Their tellers won’t take your coins, even if the coin machine is broken. I can understand …
My husband deposited his GI Bill checks into an account at MAFCU. He has been told for 2 weeks now that there is a security hold on his account and he cannot withdraw any funds or close his account. The bank could not explain the security …
We have been MAFCU members for 30 years, since the days when they were IBM FCU. They have had their ups and downs but we stayed with them because they were the best deal in town for banking. Besides, over time our banking needs got deep. We …
I lost my bank card from a credit union in South Florida. Mid-Atlantic was recommended as a place to go to while I waited for my replacement card. The employees were very helpful and friendly. I feel fortunate to have had such a good experience.
I drove all the way to Germantown to use the drive thru because Gaithersburg doesn’t have one anymore and the teller accused me of forging my check and wouldn’t accept it. I wouldn’t be sad if this credit union went out of business. …
I would not recommend this credit Union to my worst enemies they have the worst customer service. My card was used fraudulently and I have yet to hear anything from them about getting me a new card 7 to 10 business days is ridiculous where in a pandemic at least distribute a temporary card.
I had a negative experience with MAFCU’s customer service. I needed a copy of my car loan release so that I could transfer the title. Unfortunately this is not a document that the union makes available on line in my account. They offered to …
Adding maintenance fees (junk fees) to accounts that has been there for many years. They pay practically no interest on your funds. We had 7 accounts with them, have closed 4, down to 3 and they will be closed this month. Customer no service.
Came to open an account and was told to make an appointment. No others customers in the building. I wanted to have a second bank besides navy federal. Changed my mind real quick!!
(Translated by Google) This is bush
(Original)
This is bushit
Great
YUo guys are some trash
No 24hr customer service
Excellent rates, smooth transactions, stringent security and a nice app! No complaints from this guy.
Representatives are rude and aggressive. Gross.
We had a business account for 9 months and we had so many is issues such as the wrong check being deposit in our account, paying the wrong check amount, business checks being withheld up to 5 days, wrongly fees charge, etc. Unfortunately, …
I see why it’s only 2 stars this place is the worst if i could give a ZERO I would. I do not recommend this credit union to anyone.
One of the worse bank to deal with, they are not responsive, no clear information, they don’t want to help you with your requests. I am very surprised how this kind of bank is running with poor management.
May God Blessing be upon this credit union. Let your grace and power put prosperity and overflowing resources. This is a good Credit Union.
This is by far the worst customer service experience I’ve had in a very long time. I’m not sure what needs to happen or if it will ever happen to help this branch grow and thrive. It’s so bad that At this time it is beyond repair. I do not recommend you have business with this bank as they will not value you whatsoever.
MAFCU has been my only bank since 1982, and they’ve been wonderful!! I’ve never had a bad experience with this bank. Highly recommend!
Bummer they can’t even change the hours on their own website. Germantown is the only branch to speak with a human being and says open until 1 pm on Saturday. I did due diligence and checked the website, drove 30 minutes out of my way only …
This credit union’s fees are unreasonable and the customer service is sorely lacking. I’d highly recommend you using another credit union to keep your money safe from excessive fees and unfair practices.
Like other reviewers here I am a long time member of MFCU. As time goes on the experience of doing business here gets worse and worse. I am really starting to hate them. They have gotten nasty and petty. There is a constant turn over with …
I’m not happy as there is no zero star available for this Credit Union. I’m an immigrant. I feed my family from a car service business and struggling to provide my children hope. My car was involved in an accident and I requested for loan …
Their ATMs machines have a mind of their own. They often arbitrarily won’t take deposits for some reason and the coin machine is almost always broken. Their tellers won’t take your coins, even if the coin machine is broken. I can understand …
My husband deposited his GI Bill checks into an account at MAFCU. He has been told for 2 weeks now that there is a security hold on his account and he cannot withdraw any funds or close his account. The bank could not explain the security …
We have been MAFCU members for 30 years, since the days when they were IBM FCU. They have had their ups and downs but we stayed with them because they were the best deal in town for banking. Besides, over time our banking needs got deep. We …
I lost my bank card from a credit union in South Florida. Mid-Atlantic was recommended as a place to go to while I waited for my replacement card. The employees were very helpful and friendly. I feel fortunate to have had such a good experience.
I drove all the way to Germantown to use the drive thru because Gaithersburg doesn’t have one anymore and the teller accused me of forging my check and wouldn’t accept it. I wouldn’t be sad if this credit union went out of business. …
Jaspreet helped me get an auto loan and she was amazing. Not only was she helpful but she was patient. Thank you Jaspreet! …
I would not recommend this credit Union to my worst enemies they have the worst customer service. My card was used fraudulently and I have yet to hear anything from them about getting me a new card 7 to 10 business days is ridiculous where in a pandemic at least distribute a temporary card.
I had a negative experience with MAFCU’s customer service. I needed a copy of my car loan release so that I could transfer the title. Unfortunately this is not a document that the union makes available on line in my account. They offered to …
Adding maintenance fees (junk fees) to accounts that has been there for many years. They pay practically no interest on your funds. We had 7 accounts with them, have closed 4, down to 3 and they will be closed this month. Customer no service.
Not very welcoming,
Came to open an account and was told to make an appointment. No others customers in the building. I wanted to have a second bank besides navy federal. Changed my mind real quick!!