Recent visit with Dr. Freeman was okay but she gave information, but directed nurse with different information I think very unprofessional and need to be known.
The Nurse Practitioner ( Dr. Trans) wait times are absolutely Ridiculous. No one should ever have to wait an Hour to be seen if you have an appointment and then she makes you wait another 30 minutes once you’re called back to the treatment room. I might as well go to the ER for this kind of wait time!! HORRIBLE Horrible!!
My husband and I love Dr. Chu and have seen all the other doctors and NP’s at one time or another. They genuinely care for their patients and are very thorough. The only reason this is not 5 stars is for cleanliness and clutter. They need a …
Called to make an Appt. Today. When I asked if they were taking new Patients the lady that answered the phone would not tell me unless I told her what type of insurance I had. Her words ” it depends on what type of insurance you have …
I have been seeing Dr. Louis Talbert for almost 20 Years. Always able to get in to see him quickly, responds quickly and always has my best interest at heart. A great guy! I have moved to Nashville, and when I requested my records be …
Got a serious complaint. This office refused to submit my claim to insurance saying first I had a limited benefit plan which I don’t, then that since I have a high deductible plan I was self pay, then they lied and said I was told they …
I never leave reviews but feel the need to. First time I came here, I was placed in a room for more than 2 hours waiting on the doctor for my physical. Another time I came with a medical problem and Dr. Talbert did blood tests. When one of …
I’ve been with Dr. Chu for 15 years. Went to see him today, after having changed from regular insurance to a healthcare sharing plan, and was told simply that they wouldn’t see me, and that they don’t accept cash payers. Highly disappointed!!
I need a new prescription sent to my pharmacy. I have called 3 times this week and left a message with all the information. needed to renew. Have heard nothing from them.
My family has gone here forever, but when I went the doctor was very rude. The nursing staff was very nice, and genuinely seemed to care about my problems. However, Dr. Tran decided to brush off all of my concerns, and was very rude. Will not return until I’m taken seriously.
20 yrs & has always been efficient & welcoming with Dr Talbert. Great communications with all of my other physicians. Great referrals to great Drs for other specific ailments. It has been very satisfying.
I have been a patient of Dr. Kimberly Freeman for many years. She always remembers me and my situation and she has even called me at home to check on me. She really listens. I’ve also seen her nurse practitioner Bret. She saved my life! She figured out that I had a PE when I never would’ve suspected this.
I was sick and am not from this area. I had a referral to go this clinic. Once I got there (with a cold, flu… I wasn’t sure), they made me go through extensive “first-time patient” tests. When someone is sick and not feeling well, they …
I go & see doctor Stephen Johnson & he is a great doctor I’ve never had one bad experience with this office. You get in & out fairly quickly you definitely matter & you aren’t just another number.
Dr. Pruett is an incredible thorough doctor who truly cares about what the patient is going through and is genuinely concerned with ways in which the patient can recover in the most efficient, comfortable manner. …
When I tell you this is the worst place EVER.. I have only been going there for 4 months and it has been a night from HELL. 2 months ago the billing department threaten me about a pass due bill that I was not aware of, was told I would …
I would strongly recommend against going to this location especially if you are going to see Dr. Pruett. I went for an annual checkup and for one other issue. While trying to explain the issue to him, I felt he was more interested in …
Requested to see a female doctor because I am more comfortable with a female over a male. Jennifer at the front desk advised me that it is their policy that I am required to meet with an assigned doctor and I’m unable to switch. I asked if …
I first going to leave a very bad review, but decided not to.
I love Dr. Freeman and she has been good to me and helped.
The others not so much. This place has lots if room for opportunities,starting …
My first visit was with Dr Freeman and went really well. She listened and was very sweet. Had all my tests run which they did in a very efficient manner and all staff was kind. However the reason for the 4 stars was because I went back …
While my doctor was great this place is an insurance collection scheme. I went in for a free annual visit and they ended up billing insurance over $1000 because they add in blood panels, EKGs, chest xrays and more. Most services were …
Very satisfied with the care I have received with Dr. Tran. The office got me in the same day for an appointment for a reaction to a hornet sting, which I really appreciated. Since then, I had my physical with Dr. Tran and he is now my …
This institution’s goal is to collect as much money from you and your insurance company as they can. This last and final visit I went in for my annual and was charged $430. The explanation was that I discussed a topic that didn’t pertain to …
If I could give no stars I would. I have been extremely unsatisfied with this institution from the billing and insurance to trying to make a simple appointment. They required $50.00 for a COVID test because they claim Cigna does not cover …
I’m so saddened by the change I’ve seen in this office. I’ve been a patient here for 12 years and the new business/admin people are just plain rude. The people used to be caring and now you are just a number to them. There are SO many …
PLZ AVOID THIS PLACE AT ANY COST
The staff CARES.
Recent visit with Dr. Freeman was okay but she gave information, but directed nurse with different information I think very unprofessional and need to be known.
Bedside manner can be improved. Feel judged every time I go,
Dr. Rawlinson always listens and recently correctly diagnosed a problem in me which perhaps saved my life.
My wife and I love Dr. Chu! Great doctor.
The Nurse Practitioner ( Dr. Trans) wait times are absolutely Ridiculous. No one should ever have to wait an Hour to be seen if you have an appointment and then she makes you wait another 30 minutes once you’re called back to the treatment room. I might as well go to the ER for this kind of wait time!! HORRIBLE Horrible!!
My husband and I love Dr. Chu and have seen all the other doctors and NP’s at one time or another. They genuinely care for their patients and are very thorough. The only reason this is not 5 stars is for cleanliness and clutter. They need a …
Called to make an Appt. Today. When I asked if they were taking new Patients the lady that answered the phone would not tell me unless I told her what type of insurance I had. Her words ” it depends on what type of insurance you have …
I have been seeing Dr. Louis Talbert for almost 20 Years. Always able to get in to see him quickly, responds quickly and always has my best interest at heart. A great guy! I have moved to Nashville, and when I requested my records be …
I can longer employ their service. I am satisfied in my decision. Time to move on elsewhere or just avoid going to a doctor if I can. Thanks
Got a serious complaint. This office refused to submit my claim to insurance saying first I had a limited benefit plan which I don’t, then that since I have a high deductible plan I was self pay, then they lied and said I was told they …
I never leave reviews but feel the need to. First time I came here, I was placed in a room for more than 2 hours waiting on the doctor for my physical. Another time I came with a medical problem and Dr. Talbert did blood tests. When one of …
I’ve been with Dr. Chu for 15 years. Went to see him today, after having changed from regular insurance to a healthcare sharing plan, and was told simply that they wouldn’t see me, and that they don’t accept cash payers. Highly disappointed!!
I need a new prescription sent to my pharmacy. I have called 3 times this week and left a message with all the information. needed to renew. Have heard nothing from them.
I’ve been seeing Dr Pruett for 18 years. He is personable, knowledgeable and thorough. I highly recommend him as a physician without reservation. …
My family has gone here forever, but when I went the doctor was very rude. The nursing staff was very nice, and genuinely seemed to care about my problems. However, Dr. Tran decided to brush off all of my concerns, and was very rude. Will not return until I’m taken seriously.
20 yrs & has always been efficient & welcoming with Dr Talbert. Great communications with all of my other physicians. Great referrals to great Drs for other specific ailments. It has been very satisfying.
I have been a patient of Dr. Kimberly Freeman for many years. She always remembers me and my situation and she has even called me at home to check on me. She really listens. I’ve also seen her nurse practitioner Bret. She saved my life! She figured out that I had a PE when I never would’ve suspected this.
I was sick and am not from this area. I had a referral to go this clinic. Once I got there (with a cold, flu… I wasn’t sure), they made me go through extensive “first-time patient” tests. When someone is sick and not feeling well, they …
I go & see doctor Stephen Johnson & he is a great doctor I’ve never had one bad experience with this office. You get in & out fairly quickly you definitely matter & you aren’t just another number.
Dr. Pruett is an incredible thorough doctor who truly cares about what the patient is going through and is genuinely concerned with ways in which the patient can recover in the most efficient, comfortable manner. …
When I tell you this is the worst place EVER.. I have only been going there for 4 months and it has been a night from HELL. 2 months ago the billing department threaten me about a pass due bill that I was not aware of, was told I would …
I would strongly recommend against going to this location especially if you are going to see Dr. Pruett. I went for an annual checkup and for one other issue. While trying to explain the issue to him, I felt he was more interested in …
Requested to see a female doctor because I am more comfortable with a female over a male. Jennifer at the front desk advised me that it is their policy that I am required to meet with an assigned doctor and I’m unable to switch. I asked if …
I first going to leave a very bad review, but decided not to.
I love Dr. Freeman and she has been good to me and helped.
The others not so much. This place has lots if room for opportunities,starting …
My first visit was with Dr Freeman and went really well. She listened and was very sweet. Had all my tests run which they did in a very efficient manner and all staff was kind. However the reason for the 4 stars was because I went back …
While my doctor was great this place is an insurance collection scheme. I went in for a free annual visit and they ended up billing insurance over $1000 because they add in blood panels, EKGs, chest xrays and more. Most services were …
Very satisfied with the care I have received with Dr. Tran. The office got me in the same day for an appointment for a reaction to a hornet sting, which I really appreciated. Since then, I had my physical with Dr. Tran and he is now my …
This institution’s goal is to collect as much money from you and your insurance company as they can. This last and final visit I went in for my annual and was charged $430. The explanation was that I discussed a topic that didn’t pertain to …
If I could give no stars I would. I have been extremely unsatisfied with this institution from the billing and insurance to trying to make a simple appointment. They required $50.00 for a COVID test because they claim Cigna does not cover …
I’m so saddened by the change I’ve seen in this office. I’ve been a patient here for 12 years and the new business/admin people are just plain rude. The people used to be caring and now you are just a number to them. There are SO many …