Office desk personnel has no name tag, plus has an attitude. Apparently not reading or listening is another added personnel attitude problem. If a customer provides the documentation asked and answer the question asked, the information you …
Terrible customer service. Long wait time. Overcharges you. Delays in submitting charges to your insurance that could cause problems with reimbursement indestructible. Do not use this location for an MRI request your position to refer you to a different company.
Tragic, I could never visit this office ever. My child and I touched base at 6:10, two others came in after us. The two people that landed after us where prompt the back…1 at 6:48 and the other at 7:13. Without missing a que, the …
In and out fast for a CT scan with great service from staff members on the phone and in person. Got approved same day by them from my insurance plan. Recommended for doctor perscribed scans.
This organization has a rude staff especially in the front office. In addition the MRI didn’t find my actual tear. After rehab on the wrong diagnosis I went to another imaging firm to find I did have a total tear in the tendon they examined.
All I can say about Midtown Imaging is that you really need to watch how they bill your insurance company. Midtown billed United Health Care as an out on network provider. After checking with Midtown they informed me that they bill under …
Every person I encountered, lets just say a wet mop had more personality than anyone in that office. I received not one smile and I was pointed to the exit. Wouldn’t recommend at all! During the MRI my knee started hurting really bad I kept …
A great team of professionals and friendly atmosphere that makes you feel like you are surrounded by family. Wonderful service from scheduling the appointment according to your needs, walking you through the process and explaining what to …
I request my MRI results to be send to me they told me no. I am the patient I have the right to have a copy of my results what’s wrong with that??? Its my insurance its my own money that I am paying for and I still cant get a copy of the …
I’d give a negative star review if the software allowed. This Monday morning my doctor emailed me a flyer from this place about a special they were running on MRIs for $100. I immediately called and tried to schedule but they said the …
Carolina was awesome! We went in late tonight for an MRI, she was so helpful and went above & beyond to help us despite miscommunication from the Dr’s office. Also great prices! Thank you!
Literally the worst Imaging place I have ever been to. I have worked in healthcare myself so, for me I completely understand the long monotonous hours. But to literally keep patients waiting for 3 hours past their appointment time, never …
My experience was awesome! Everything was handled in a friendly & timely manner. My Tech – Debbie was amazing and made me feel comfortable!! Would definitely recommend to others!!
The nurse that did my IV for contrast was beyond nice. The desk people were very nice, got me water, helped set up a 0% interest payment plan. Had to wait a few minutes but not a big deal. I would go here again if I needed more imagining done.
One of the less than stellar event one must go through to achieve good medical care is getting an MRI. I have to say this experience was so simple and stress free and I have Jordan at the front desk to thank, Marcus and Amanda, the techs …
Absolutely wonderful experience! From the front desk to the ultrasound lady that helped me, amazing!! Debbie made me feel comfortable and explained everything to me. Definitely will recommend to other people!!
I was so impressed with the kindness that was extended to me even though I was a walk-in patient. All the staff worked hard in providing me with a MRI at the end of the day. All the staff were very professional and helpful.🤗
. …
I came to Midtown Medical because I thought that they could work with me on the payments. That was not the case they still required $75 upfront, which is a lot of money when your on a fixed budget. I’m so disappointed that they would …
I’ve used them for an ultrasound once before and I’m already in communication with them about scheduling a ct for me and x-ray for my boyfriend. All communication I have had is very friendly and helpful! My experience getting the ultrasound done was pleasant and quick! Obviously will return! 🙂 …
Amazing friendly team of professionals!! Service was top notch from start to finish. Amanda and Hannah were extremely wonderful and helpful with all my questions and concerns. The office was clean and sanitized. I would definitely recommend this facility over any other!
All around pleasant experience. I was quickly given an appointment. I arrived, filled the forms, and quickly got to my scanning. Clean facility. Excellently friendly and professional staff. I can’t imagine any way it could have gone better.
I was not at all impressed with this location!! First off GPS took me to the Jerome location so it made me a couple minutes late but the personnel were not friendly, it was hot inside, the MRI machine was exceptionally hot, and despite …
Insurance scam if you ask me…was told they would bill my insurance $7100 and I would have to pay $417 OR I could pay $350 cash or credit card with no billing to my insurance company.. When I tried to file the $350 with my insurance …
Front office staff was friendly, but had an ATROCIOUS customer service experience with the radiology specialist at this location when asking a clarifying question. Someone with such impatience & a short fuse should not be allowed to work in …
First time ever getting an MRI. The process from setting up to getting the MRI was seamless. The friendly staff from the reception(Carolina) and the MRI techs(Michael and Destiny) made it a very pleasant visit. And the price is the cheapest in town. Thanks again for the great experience!
From the time I called and spoke with Jordan, to the time I finished my scan, I was treated as if I was the only patient they had. I had asked for notification if there was a cancellation and of course she called and got me in earlier and …
They called me to schedule after recieved the Dr order for CT. I told them it reqd prior approval and was assured they would have it done before appt. When I got there I reiterated about prior approval and was told they had it. CT report …
My first time getting a procedure done and my anxiety went through the roof. They allowed me to reschedule and I recommend this office 100%. The staff are amazing, friendly- sweet! Everyone! I felt so comfortable and welcomed. I went in …
I’m 2021 I must admit that the customer service in our country has plummeted, BUT my experience at Midtown Medical Imaging in Ft Worth was AMAZING and started to help restore my hope in humanity. Carolina, the employee who scheduled my …
Very nice staff, place was clean. In and out quickly. I came in for a MRI and the lady who got me set up for the MRI was really sweet and the guy who did my MRI was really nice and very informative and communicated with me during my entire …
This place is by far the easiest and quickest imagining we have ever been to. The ladies at the front, Amanda & Hannah, made the process super smooth and were so nice ! …
Midtown Medical Imaging is awesome!! I was so impressed with the incredibly friendly staff and sanitary facilities. Happy with the experience and would definitely recommend to others.
Had a sonogram scheduled due to checking for blood clot after surgery. Woman doing the sonograms is NOT friendly or sympathetic at all. Surgery patient was in a lot of pain and she never asked if she was okay or try to help her get situated.
The facility was clean with hardly any wait time. The staff was friendly and answered all the questions I had about their MRI and CT machines. Overall, very happy with my experience and would recommend to anyone.
Wanted to share my experience so that everyone can be as comfortable as I was when medical help was needed! It was very clean and fast and they answered all my worries and questions and was very patient with my concerns! Will definitely be back. Thanks Midtown Medical Imaging.
The experience at the office itself was okay. I waited quite a while after my appointment time to actually get in which wasn’t great. Their setup is fine – the headphones for the MRI machine don’t really work to block much of the noise out. …
It seems like every year it’s gets tougher and tougher to find a company, let alone an employee, you can rely on. Emily has been a gift from above. It doesn’t matter the time of day. It doesn’t matter the questions I have. She provides me the answers I need and helps take care of the patients I refer.
I was with my friend Friday 11/4 waiting for her to have her mri. All your front desk staff seemed so professional accept for this one Spanish girl with a red top and high heels. She was loud,rowdy and making your front desk area seem like …
The MRI tech was amazing. I’m a super anxious person and my first MRI at the hospital was horrific. He made me very comfortable and made sure I was okay every so often. If I have to get an MRI again I will definitely go here.
The staff is awesome – they are all so friendly and make the process super easy! I was in and out for my MRI so quick and got my results back shortly after. Definitely a good experience and highly recommend!
First time to this place and it was for my father. Specialist referred us here for an MRI. Location good to find, check in good. I escorted my father since his English isn’t great, but while I was helping him and explaining to him what he …
Wonderful imaging center. They have the best cash pay prices I could find. Great hours, easy flexible scheduling and got the results to my doctor very quickly. They were patient with me while I got comfortable for the test and made me feel like I mattered to them and not just another appointment on their schedule to get through.
I was very pleased with my visit to Midtown Medical! I didn’t have to wait long to be seen and the staff was quick & efficient. They were very nice and helped me with the many questions I asked. Also, the techs were extremely knowledgeable relating to my MRI and CT scans. I would highly recommend going to this medical office.
Unfortunately I have been a patient at many imaging centers but I had the best patient experience at Midtown Medical Imaging. The staff is incredible and made this traumatic time very comforting and they really put me at ease. Everyone I …
Crazy long wait past my appointment time. Receptionist was rude. Would not use this facility again, nor would I recommend it.
Cori was extremely helpful! She went above and beyond to help. Great place and I highly recommend!
Quick to get an appointment and receive results!!
Reasonable cost. Took me back very close to appointment time.
BUT… after more than a week later, my doctor still does not have the report.
Seems like on-site management has a good handle on things
I prefer and request this facility over any other every time I can. This is one of the nicest places with the absolutely best staff. …
If you need an MRI or any other kind of imaging, this is the place to go. Fast, friendly, well priced. Highly recommend.
Staff was so friendly and really made the experience so great.
Office desk personnel has no name tag, plus has an attitude. Apparently not reading or listening is another added personnel attitude problem. If a customer provides the documentation asked and answer the question asked, the information you …
No complaints. Excellent all around
Terrible customer service. Long wait time. Overcharges you. Delays in submitting charges to your insurance that could cause problems with reimbursement indestructible. Do not use this location for an MRI request your position to refer you to a different company.
Tragic, I could never visit this office ever. My child and I touched base at 6:10, two others came in after us. The two people that landed after us where prompt the back…1 at 6:48 and the other at 7:13. Without missing a que, the …
In and out fast for a CT scan with great service from staff members on the phone and in person. Got approved same day by them from my insurance plan. Recommended for doctor perscribed scans.
This organization has a rude staff especially in the front office. In addition the MRI didn’t find my actual tear. After rehab on the wrong diagnosis I went to another imaging firm to find I did have a total tear in the tendon they examined.
All I can say about Midtown Imaging is that you really need to watch how they bill your insurance company. Midtown billed United Health Care as an out on network provider. After checking with Midtown they informed me that they bill under …
Very clean place. Had a great experience! Thank you Midtown!
Every person I encountered, lets just say a wet mop had more personality than anyone in that office. I received not one smile and I was pointed to the exit. Wouldn’t recommend at all! During the MRI my knee started hurting really bad I kept …
A great team of professionals and friendly atmosphere that makes you feel like you are surrounded by family. Wonderful service from scheduling the appointment according to your needs, walking you through the process and explaining what to …
I request my MRI results to be send to me they told me no. I am the patient I have the right to have a copy of my results what’s wrong with that??? Its my insurance its my own money that I am paying for and I still cant get a copy of the …
I’d give a negative star review if the software allowed. This Monday morning my doctor emailed me a flyer from this place about a special they were running on MRIs for $100. I immediately called and tried to schedule but they said the …
Carolina was awesome! We went in late tonight for an MRI, she was so helpful and went above & beyond to help us despite miscommunication from the Dr’s office. Also great prices! Thank you!
Literally the worst Imaging place I have ever been to. I have worked in healthcare myself so, for me I completely understand the long monotonous hours. But to literally keep patients waiting for 3 hours past their appointment time, never …
The employees were very friendly and accommodating. Overall, great experience.
My experience was awesome! Everything was handled in a friendly & timely manner. My Tech – Debbie was amazing and made me feel comfortable!! Would definitely recommend to others!!
The nurse that did my IV for contrast was beyond nice. The desk people were very nice, got me water, helped set up a 0% interest payment plan. Had to wait a few minutes but not a big deal. I would go here again if I needed more imagining done.
One of the less than stellar event one must go through to achieve good medical care is getting an MRI. I have to say this experience was so simple and stress free and I have Jordan at the front desk to thank, Marcus and Amanda, the techs …
Absolutely wonderful experience! From the front desk to the ultrasound lady that helped me, amazing!! Debbie made me feel comfortable and explained everything to me. Definitely will recommend to other people!!
I was so impressed with the kindness that was extended to me even though I was a walk-in patient. All the staff worked hard in providing me with a MRI at the end of the day. All the staff were very professional and helpful.🤗
. …
I came to Midtown Medical because I thought that they could work with me on the payments. That was not the case they still required $75 upfront, which is a lot of money when your on a fixed budget. I’m so disappointed that they would …
Staff was super friendly and were very knowledgeable on the machines. The place was very clean. Hardly had any wait time either!
I’ve used them for an ultrasound once before and I’m already in communication with them about scheduling a ct for me and x-ray for my boyfriend. All communication I have had is very friendly and helpful! My experience getting the ultrasound done was pleasant and quick! Obviously will return! 🙂 …
I was nervous about my CT but they took great care of me and answered all my questions! They helped calm my nerves.
Amazing friendly team of professionals!! Service was top notch from start to finish. Amanda and Hannah were extremely wonderful and helpful with all my questions and concerns. The office was clean and sanitized. I would definitely recommend this facility over any other!
The front desk girls were very helpful and helped me fill out the paperwork, I was in and out in 30 minutes!
All around pleasant experience. I was quickly given an appointment. I arrived, filled the forms, and quickly got to my scanning. Clean facility. Excellently friendly and professional staff. I can’t imagine any way it could have gone better.
Midtown Medical Imaging is amazing! Super short wait times, slean facilities, and very knowledgeable and friendly staff😊 Had a great experience! …
I was not at all impressed with this location!! First off GPS took me to the Jerome location so it made me a couple minutes late but the personnel were not friendly, it was hot inside, the MRI machine was exceptionally hot, and despite …
Insurance scam if you ask me…was told they would bill my insurance $7100 and I would have to pay $417 OR I could pay $350 cash or credit card with no billing to my insurance company.. When I tried to file the $350 with my insurance …
Front office staff was friendly, but had an ATROCIOUS customer service experience with the radiology specialist at this location when asking a clarifying question. Someone with such impatience & a short fuse should not be allowed to work in …
First time ever getting an MRI. The process from setting up to getting the MRI was seamless. The friendly staff from the reception(Carolina) and the MRI techs(Michael and Destiny) made it a very pleasant visit. And the price is the cheapest in town. Thanks again for the great experience!
I was able to get my MRI done after work! They also have a “night owl” special for self pay patients like me!
From the time I called and spoke with Jordan, to the time I finished my scan, I was treated as if I was the only patient they had. I had asked for notification if there was a cancellation and of course she called and got me in earlier and …
They called me to schedule after recieved the Dr order for CT. I told them it reqd prior approval and was assured they would have it done before appt. When I got there I reiterated about prior approval and was told they had it. CT report …
My first time getting a procedure done and my anxiety went through the roof. They allowed me to reschedule and I recommend this office 100%. The staff are amazing, friendly- sweet! Everyone! I felt so comfortable and welcomed. I went in …
I’m 2021 I must admit that the customer service in our country has plummeted, BUT my experience at Midtown Medical Imaging in Ft Worth was AMAZING and started to help restore my hope in humanity. Carolina, the employee who scheduled my …
Very nice staff, place was clean. In and out quickly. I came in for a MRI and the lady who got me set up for the MRI was really sweet and the guy who did my MRI was really nice and very informative and communicated with me during my entire …
This place is by far the easiest and quickest imagining we have ever been to. The ladies at the front, Amanda & Hannah, made the process super smooth and were so nice ! …
Midtown Medical Imaging is awesome!! I was so impressed with the incredibly friendly staff and sanitary facilities. Happy with the experience and would definitely recommend to others.
Had a sonogram scheduled due to checking for blood clot after surgery. Woman doing the sonograms is NOT friendly or sympathetic at all. Surgery patient was in a lot of pain and she never asked if she was okay or try to help her get situated.
The facility was clean with hardly any wait time. The staff was friendly and answered all the questions I had about their MRI and CT machines. Overall, very happy with my experience and would recommend to anyone.
Wanted to share my experience so that everyone can be as comfortable as I was when medical help was needed! It was very clean and fast and they answered all my worries and questions and was very patient with my concerns! Will definitely be back. Thanks Midtown Medical Imaging.
The experience at the office itself was okay. I waited quite a while after my appointment time to actually get in which wasn’t great. Their setup is fine – the headphones for the MRI machine don’t really work to block much of the noise out. …
It seems like every year it’s gets tougher and tougher to find a company, let alone an employee, you can rely on. Emily has been a gift from above. It doesn’t matter the time of day. It doesn’t matter the questions I have. She provides me the answers I need and helps take care of the patients I refer.
I was with my friend Friday 11/4 waiting for her to have her mri. All your front desk staff seemed so professional accept for this one Spanish girl with a red top and high heels. She was loud,rowdy and making your front desk area seem like …
The MRI tech was amazing. I’m a super anxious person and my first MRI at the hospital was horrific. He made me very comfortable and made sure I was okay every so often. If I have to get an MRI again I will definitely go here.
The staff is awesome – they are all so friendly and make the process super easy! I was in and out for my MRI so quick and got my results back shortly after. Definitely a good experience and highly recommend!
First time to this place and it was for my father. Specialist referred us here for an MRI. Location good to find, check in good. I escorted my father since his English isn’t great, but while I was helping him and explaining to him what he …
Wonderful imaging center. They have the best cash pay prices I could find. Great hours, easy flexible scheduling and got the results to my doctor very quickly. They were patient with me while I got comfortable for the test and made me feel like I mattered to them and not just another appointment on their schedule to get through.
I was very pleased with my visit to Midtown Medical! I didn’t have to wait long to be seen and the staff was quick & efficient. They were very nice and helped me with the many questions I asked. Also, the techs were extremely knowledgeable relating to my MRI and CT scans. I would highly recommend going to this medical office.
Unfortunately I have been a patient at many imaging centers but I had the best patient experience at Midtown Medical Imaging. The staff is incredible and made this traumatic time very comforting and they really put me at ease. Everyone I …