No Insurance? No problem! We offer the most affordable MRI, CT Scan, DEXA Scan, X-Ray, Mammograms and Ultrasounds in … See more
Read More| Friday | 7:30AM to 5:30PM |
| Saturday | 8AM to 2PM |
| Sunday | Closed |
| Monday | 7:30AM to 6:30PM |
| Tuesday | 7:30AM to 6:30PM |
| Wednesday | 7:30AM to 6:30PM |
| Thursday | 7:30AM to 6:30PM |
9680 Golf Rd, Des Plaines, IL 60016
Don’t waste your time…worst customer service
Rude and not friendly.
waiting time is more than 2 hours
RUDE staff very unfriendly
Did not call to tell my doc if my brain is bleeding or not. Was NOTIFIED STAT
Terribly customer service. Never ever again. You don’t even get what you pay for.
Staff all ways in bad mood probably not getting bonus
Terrible place. Front desk stuff in mean and unprofessional.
I’m writing to express my disappointment in a lack of empathy . The woman at the front desk was impatient , unhelpful and rude . This type of behavior is unacceptable especially at medical facility !!!!
everything is cool inside, nice people works there. but i just came to visit my md, who didnt recieved my mri results since monday.
I see a lot of negative posts here but not what I experienced. I’ve used this place twice now for MRI of my knee and I am happy with their service
Worst customer service I ever experience. Front desk don’t even acknowledge patients when they arrive and let them stand there for 15 minutes while they are eating and looking at the computer monitor. Will never come back to this place.
The service is horrible! I don’t understand how the young lady at the front desk got the job. When I’m applying for a job, good customer service is a plus. The lady looks like she hates her job.
The Front desk women are rude! Yes people should learn English but for the people that don’t know they shouldn’t be treated differently. One lady knows spanish but act like she doesn’t. Not right at all!
I’d love to leave a full review except I never got past hold. Called two separate days. Twice on the first, once on the second. Tried to make an appointment. Both days, the front desk left me on hold for over 8 minutes before I gave up.
My husband had to have a mri. This facility like everyone said here is poorly runned and very unprofessional. He had to wait 45 min for his disc of the images. The front desk staff refused to mail him the radiology report. Plus he wanted to …
I could not be more pleased with this place. The front desk personnel are so nice and accommodating. I was leaving next day in vacation and wanted these tests done prior to leaving. They made it possible!! Techs and doctor were also very nice. I will be back every year!!
That receptionist (I guess her name is Jenelle) at the Desplaines facility needs to be fired. She is super unprofessional and lacks even an ounce of courtesy and truly unfit to be working in the hospital Industry.
the only reason I took my 91 yr old mother there was because they had openings for open MRIs- the place was under construction so it was old, dirty, dusty and dark looking. the techs that treated my mother were unsatisfactory- one had such …
I booked the appointment and since I had some questions I called the center back. The receptionist, do not remember the name, who answered my call kind of started yelling at me while providing the information. I politely asked her to calm …
The 1st time I came here I had a bad experience over a year ago for a MRI. I happy to say todays MRI was great. Susan was amazing!!!!! I do not do well with MRI’s. She was so patient with me and tried her best to make me comfortable.
I am honestly surprised at all the negative reviews for Midwest Advanced Radiology Center, I read up on them before going in for my appointment and I felt skeptical going in. I went in for an abdomen and pelvis ct scan without contrast. I …
I pull up to the place, which looks like an abandoned mental institution from the outside and then I am greeted by a nasty front desk attendant. I arrived 5min before they opened, she unlocked the door and said we aren’t open yet, rolled …
Horrible customer service, rude, and unprofessional. Not at all helpful to the elderly. Won’t schedule an appointment until they see your insurance card. I don’t except a smile but I do expect professionalism.
I’ve been using this facility for several years now. Surprised that some people had bad experiences. My experience is great. Nice staff, never had a problem with customer service, very professional, easy to make an appointment and their …
My experience at this facility was excellent! From the moment I walked in I was addressed promptly and professionally.
My technition Daniel was friendly and very pleasant. The other staff were …
I had an excellent experience at my MRI today (05/08/2021). The staff was exceptional. They could tell I was in pain. I was treated kindly. Laura was my MRI tech. She was awesome! I needed an MRI for my lumbar spine. It is VERY hard for me …