Joining Midwest Members Credit Union is as simple as making a $5.00 deposit into a savings account and living in one of the counties we service in … See more
Read More| Friday | 8AM to 6PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
101 Wesley Drive, Wood River, IL 62095
Very nice & Polite Employee’s. Actually sat and made sure i understood everything. They also are very nice people in general…. my grandpa helped start a bank so I have sort of idea what kind of customer service should be & they more than suorpass! Thank you Midwest-YBIC-JHWR
I have been a long time member here. The staff are fantastic, courteous, and helpful. I have never had one issue with how they do business and appreciate that they know and recognize me.
Too old school
Used to have a loan here. They’re ok.
Easy place to get in and out. Good service
With the inside closed, waiting 50 minutes thru drive thru is terrible service just to deposit your paycheck
Closed Christmas Eve, thanks no warning.. be moving my money come Monday
Very bad customer service. I would recommend looking somewhere else for a credit union.
Pay on loan weekly and pay more than normal payment due date should move up and never does this bank is a joke sure will be glad when its paid off worst bank ever.
Terrible. Multiple times I have had to show them what they did wrong. Credit Unions aren’t suppose to act like money hungry big banks who don’t care about their members. Member? Gtfo.
Its a very good credit union. They are very custoner oriented and offers products according to your situation. They go out of their way to make you feel welcomed.
By far the worse bank in the area. These people have absolutely 0 respect for loyal customers. There are far superior banks in the area. I wouldn’t send my worse enemy to this place.
Immediately greeted by receptionist, and logged in. Subsequent customer service non-existent. No other lobby traffic. I left.
Wrote the neighbor kid a check for doing some lawn work and they charged him $8 or $10 to cash it because he didn’t have an account there EVEN THOUGH THE CHECK WAS DRAWN OFF OF THEM. I have closed my account and will never do business with such a greedy bank again.
Had some problems with a loan I applied for and Tim Carter came in the office and saved the day for me. Very professional. They work with you to make sure your issues are addressed and fixed.
I called as I was having issues transferring money online. I spoke with Janice and she was helpful, stated that she figured out the issue but it might take while, took my number and said she would call. She called back quickly to say ot was done
I have never been treated as poorly and disrespected as I was today by the Teller, Katelyn. All I wanted was to help my SON! I was not controlling him. I was trying to keep a stressful situation from becoming any more stressful for my child. Most moms I know do this when it comes to their children.
My wife and I recently refinanced our vehicle that was financed at another bank. Brandi was great. I work in auto sales and have done business with a lot of lending institutions and can say that I never have been treated as well as Brandi …
Customer service has improved with the advent of the new receptionist.
Sonny was extremely helpful. She went above and beyond to help me get a new car. She was there for me on call during the whole process, and even when the car lot tried to pull one over on me she immediately caught their mistake and helped me get them to fix it. 5 stars 10/10
Great credit union, excellent services, and easy managing. I rate it 4 stars because of the fraud users that easily hack the account holders with this bank. Happened to us unfortunately, but they are very reliable putting your money back. The police officer says it’s been hacked often, same as anyone else though.
worse bank around i would not put your money here place is a joke
The bank doesn’t seem to have any issues, my family has had accounts there since before I was born. Loans and other services are handled nicely and efficiently.The only bad reviews I see are stuck up jerks that think they know everything …
I’d like to understand how you walk in or pull up to this Credit Union and none of the employees have their mask on but insist you put yours on as they decide to put theirs on? Or when a teller helps you at the window she pulls her mask up …
They are very polite and customer friendly and the services is great. My money have been pending since September 28, I don’t understand it never have it been done like this before.my friend bank released her money on Friday.
This is a very dishonest and dis loyal financial institution… my credit score is 1 point different than before the pandemic. Now I lost my job like millions of others … I never asked them to float a payment or did I miss a payment …
It appears to me you lose payments, then charge a late fee. The payments are mailed to a Dallas PO Box which they claim always arrives after due date. Something is really not right.
Very rude and condescending. The employees treat you like you are not important. I’m sorry, but without us customers, you would not have a job. Please work on your customer service skills. Also, they gave us bad advice and then got upset …
They seem real nice. They are a stickler for following the laws, which is good. The lady who helped me to close out my love ones account after their passing was extremely helpful. There was never an issue with working with them. I would recommend this place.
Got a letter in the mail saying I didn’t pay my car payment on time. So I have a late fee. It doesn’t make sense when I went up there on my exact day of the car payment and payed. This isn’t right and I feel like they just lose the money. I …