Midwest Urological Group specializes in urologic care for both men and women in Peoria, Il. Call our office to schedule an appointment today! See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
7309 N Knoxville Ave # 1, Peoria, IL 61614
Rude scheduler hung up on me
The doc had the best sense of humor!
Dr. Bewsey is friendly and knows his stuff! Great doctor.
Dr. Banno is very nice but the front staff is incredibly RUDE.
The front desk will transfer you to a nurse phone and no one will not ever answer the nurse phone nor Will they call you back when you leave a message.
All the other 1 star reviews say it all. I used to be a patient their but left. I now go to OSF urology, much better.
We spent 2 months calling this place to get an appointment, but to no avail. So we ended up calling a different doctor in another city entirely.
They were always professional and caring group throughout my whole process…..Thank you all! This includes the front desk gals as well.
I wouldn’t know. I was referred here by my doctor and I needed to reschedule. I got a voicemail , I left a message and every time I call I am sent back to that same voicemail. No one has called me back yet and this is pathetic. Go somewhere else.
I’ve been going to Midwest Urological for over 10 years. Dr. Banno is an excellent doctor. The staff is efficient and friendly
Dr. Banno is Great. He makes the process easy peasy. Made me feel very relaxed and comfortable. If you are going to get snipped, he is your guy!
Been calling this place trying to setup a new patient appointment for like the last 3 months. The lady who handles new patients never answers her phone and never calls back? Good luck getting anything from this place.
Called to see why a appointment had been cancelled and found out that the Dr we see is now with Unity Pointe Urology and the person on the phone was very very rude and would not give me a phone number or anything, so I drove there after …
I came here considering the PRP shot from Dr Banno. The moment I decided I didn’t think it was the treatment I really needed, his attitude changed. The staff is friendly, but they prefer patients who pay for the higher end treatments that insurance doesn’t cover.
Find somewhere else to go unless you want to track your own blood work, call the doctor to ask what is next, do all the leg work for prescriptions and then be treated like you are just a pay check for dr. Bano…overall was a pretty poor …
Prompt, friendly, Dr. Bano was great and friendly. As well as professional. The nursing staff were polite and helpful. I definitely recommend them.
Doctors that tell you your symptoms are in your head. Went back for multiple visits demanding tests and putting my health in the hands of incompetent staff. Took YEARS and seeing a different doctor on staff before I was diagnosed. No …
I just called to set up an appointment. Will never make it to the office. The woman who was setting up my appointment was very rude. She acted like I was annoying her by calling to make an appointment. I’m in a lot of pain didn’t appreciate her attitude. I ended up hanging up on her.
Lisa the front desk lady needs to learn to talk to people better then what she does. She doesn’t need to make patients feel like they are a problem. Might
The only reason I am giving them a one is for Dr busey otherwise I would give this office a big fat ZERO. I had botox surgery with Dr busey. Absolutely love him. He is a wonderful doctor but his staff SUCKS. the front desk and call back …
Dr. Banno is new to Urolift, but I thought I would give him a try because it is now the state of the art for most surgical corrections for BPH. The nurse practitioner did a cystoscopy. He took 15 or 20 minutes to do a 5 minute procedure. …
Midwest Urology needs to send their front office to customer service training. My experience with the on call nurse is calls are not returned the same day and if you miss her call you get to leave another voicemail and your call goes to the …
If I could give a half star I would for the staffs horrible customer service! Nancy the referral surgical scheduler was unhelpful, blamed everyone including me for her making an appointment with a Dr not in our Network. She told me to go …
Literally the worst office I’ve ever been to in my life. Dr. Banno has terrible bedside manner and the front receptionists are rude. No one told me what to do after my procedure, what to expect or look out for. The staff really makes Dr. …
I truly enjoy offices like Dr. Banno’s. The staff there are great. They know who I am when I walk through the door. My wait times are never lengthy. It feels so personalized when I’m in there, and when I’m walking in I always get greeted …
The doctors are great. Some (not all) of the office staff are really annoying. When they make mistakes, they won’t own up to it. If they are busy when you call them, they may pick up the phone and immediately hang it up, or put you …
They are always friendly & know us. We never have to wait that long to see Amber or Dr Banno. ALL of the staff is wonderful, professional & courteous. I have been a caregiver/CNA over 10 years & have dealt with a lot of doctor’s offices & Midwest Urology is by far my favorite. I highly recommend them
Had a procedure with Dr. Banno, and from start to finish everyone was professional, courteous, and made everything easy. I followed their recovery instructions and, despite having heard a few horror stories, I had almost zero pain. Highly recommended.
I have seen Amber Breitzman quite regularly for the past couple of months. Amber and her nurse, Brea, are two of the most compassionate medical professionals I have ever encountered! …
I would give 10 stars if possible. Everyone there was over the top friendly, knowledgeable, and professional. Lisa greets everyone with a friendly smile ( can see it even behind the mask!) and after a visit or 2, she calls everyone by name. …
Ridiculous. They schedule clients 2 at a time every half hour for 20 minute appts. That’s 40 minutes of appts for a 30 minute time frame. So naturally they’re always behind.
Have had nothing but the best service. From being greeted by Lisa as the front desk, to Brea as my nurse to Amber as my doctor. Always smiling and happy that you are there. Very professional and excellent at their jobs. Never had to wait …