We’re an innovative family practice combining excellent and up-to-date medical care with quality customer service. See more
Read More| Friday | 7AM to 12PM |
| Saturday | 7AM to 5:30PM |
| Sunday | Closed |
| Monday | 7AM to 12PM |
| Tuesday | 7AM to 12PM |
| Wednesday | 7AM to 12PM |
| Thursday | 7AM to 12PM |
7444 W Alaska Dr Ste 200, Lakewood, CO 80226
Excellent care!
Hannah was awesome!
The entire staff is helpful and friendly.
If zero stars was an option I’d select that one.
Dr Borkert and staff add the best!
Dr. Rohweder and his team are fantastic
Dr Spencer is awesome! Great place!!
Years and years of issues with their admin staff… We’ll be going somewhere else.
Mile High Medicine, the doctors and staff are hands down THE BEST!!!!
So far the prescription provided by the doctor is working.
They are knowledgeable and caring, what more can I say…b greene
Went to Dr. for required referral. Three days later – still don’t have it.?
Great place. A small town doctor feel when you walk in.
Great staff, great doctor. Wait time was great this time around.
Dr. Rohweder is awesome, I love this place. I can actually say I like going there.
Dr. Rohweder is an excellent physician and provides premium care!
Worst Doctor’s Office I’ve ever had the misfortune of dealing with. Avoid!
Great experience, as always. Doctor is easy to communicate with.
I always receive the best care! Patient care is outstanding.
Very professional and considerate physician (Dr. Spencer) and excellent staffs.
Please let Laura know that I have had almost total relief just overnight! Thanks so much!
Tried to set up an appointment and couldn’t get through MULTIPLE automated phone menus to get to a real person to talk to
Normally a good visit, but the provider was dismissive and not helpful at addressing my medical issue
Terry is great and carring quick service but will spend time with you. This will be my Dr. Office.
I was able to see a Dr. same day… thank you… staff always great!!
I was billed for lab test that no one bothered to get the results back to me. Do not visit this office.
I see Laura Murray she is always caring and listens to my concerns
Great medical care and friendly staff. Caring Physicians. Good people all around.
The staff here rocks and Lee Anne Morse NP is the sweetest lady I have ever met!!
PLEASE DO NOT GO HERE!! FIRST VISIT WAS CLEARY TOLD BY THE MA THAT I COULD ONLY DISCUSS ON HEALTH CONCERN WITH THE DR….REALLY, CALLED LAST NIGHT AFTER HOURS AND ACCORDING TO THE RECORDED MESSAGE THE PHYSICIAN ON CALL WILL CALL BACK. HMMM…14 HOURS LATER STILL WAITING. CALLED AND CANCELLED ANY FUTURE APPOINTMENTS.
I was told unfortunately we are not taking Medicaid at this time
I saw Dr Spencer for the 1st time and he was awesome. Very nice, listened and was very knowledgeable.
slow responding with results from the lab and way behind on there scheduled appointment, need better communication
Great experience and am 100% going back. Dr. Schindel made the entire experience comfortable yet very professional!
The doctors are nice but you can never get anyone to answer the phone.
Beautiful lobby. Great location easy access with free parking. Very friendly employees
Dr. Rohweder is wonderful! He takes the time to listen to all my issues and is very patient and caring.
Was able to get an appointment same day!
Late day appointments run late.
Friendly and helpful staff!!!
Best Doctors in Denver hands down! Smart, informed alwaya ready to help with proactive health steps.
Dr Rohweder is great! I really like him and feel extremely comfortable with him and his staff.
Their front office staff and billing staff weren’t very good. I left multiple messages with their receptionists but never got a call back. The provider I saw was ok but the rest of the staff made the experience mediocre.
Dr Borkert and his staff do a great job ! Health Care and dealing with insurance can be trying . These folks make an extra effort!
visit was great, staff awesome but you need to look at my Bill, i think i owe for the prescription. I will be back Feb 28th
I always can get a same day or next day appointment and get the best doctors ever they always make me feel good thanks to the whole staff
I’ve been coming here for years and never had a bad experience. The RNs are probably the best and they always have an accurate diagnosis.
Something just always goes wrong here. The last time, the refill date was misprinted and it’s been hell trying to figure it out with their admin. I like Dr. Spencer but will likely find a new practitioner soon.
This was my first visit to Mile High Family and it was excellent. Jessica was very knowledgeable and a great bedside manner. Great overall experience!
My last few visits were awesome! Leanne is very sweet and Terry is my favorite..
Good service but if you call after hours there is no way to leave a message. May be a technical issue but should be resolved quickly.
Reception desk is very rude and not communicative to clients and the treatment plans (4 visits) were not effective. Would never recommend a family or friend to go to this doctors office.
I was sick and they squeezed me! Doctor Spencer still took time with me to help me. Very personable doctor.
I’ve been a patient at this clinic for several years and have always received first-rate care from Dr. Spencer and his team.
As others have stated. Incompetent people working there. If you do go, please take it upon yourself to make sure they are correctly entering in your information. They’ve screwed up many times. Mile “high” is very accurate .
Dr’s are good but the front office staff are horrible the two that are the worst is the office mgr.Tracy. and that blabber mouth Cindy discusses private matters about patients with other patients I will be switching primary
You should take the bad reviews to heart, this place horrible, their office manager was (literally)screaming at me for questioning a charge on a bill I had received. And that I didn’t owe.
Great place! very friendly. Doctor takes time to find out how you are really doing and listens. They are truly there to make you the best that they can
I’ve been a patient of the practice for a few years now and their service is wonderful. They are trustworthy, they are accurate and knowledgeable, and they treat you like you’re important and valuable
They always do a great job and Dr Spencer really cares and shows it by the time he spends asking questions and discussing solutions!
Dr. Spencer is the best! I work in medical and have a high expectation of the care I receive. He never fails to exceed my expectations for care.
I trust Terry as my doctor 100%! He’s the best doctor I’ve ever seen and he makes the appointment pleasant and not awkward. He’s the best!
Quick, on schedule, friendly and clean. One of my best “doctor” experiences. Dr. Laura Murphy was awesome.
I absolutely love the doctors here, but I feel like there are too many people and they don’t care about the patient, just about the almighty buck.the office manager is completely rude and doesn’t care what the circumstances are, just you can’t come back. Ok thanks!
These are some of the kindest, most compassionate, and excellent doctors! Dr. Laura has been my doctors for years and she is wonderful! I highly recommend this practice.
The front desk staff is rude. Also scheduled an appointment that they said they had no record of. This is the second time this has happened. Clearly unorganized
The entire staff here is the best, I’m so happy to have Dr Dan and his staff as my providers. They are truly amazing and their level of compassion and care is second to none.
AWFUL SERVICE!
save yourself the trouble and just go to a different! the receptionists are all …
I have been seeing Terry Chung, I have good confidence in him. Anytime I have been there and not seen Terry, I didn’t feel the same comfort level. But that’s what makes this place nice, there are choices.
This practice is amazing! The front end staff are attentive and friendly. All the Dr.s and especially P.A. Laura Murry are thorough, personable, educating and professional.
Hand’s down the best Dr. And clinic I’ve been to! Dr.Terry took the time to listen to my needs and really helped me out. The front desk was also amazing. Thank you!
I have been coming here my whole entire life and it is the best doctors office ever. All the providers, receptionist, nurses and ma’s are incredible. The best experience you will have !
The new owner Michael Schindel’s aggressive marketing campaign — including robo calls, mailings, and unwanted spam — has me leaving for better care elsewhere. The staff was nice in the past, but the changes are for the worse.
The communication here is horrible! Long hold times to schedule any appointments or get a hold of anyone. The staff will give you wrong information and then blame it on you. Good luck getting a hold of the manager Tracy Lewis if you need to talk to her. I highly advise others to not go here
Laura and the rest of the office staff were very considerate and efficient, and were able to help me even with their almost full schedule. The help I received improved my wellbeing by 10-fold by the time I went to work later that day. Thank you!
The administrative staff is completely incompetent. First serious mistake I told myself, “no big deal, everyone makes mistakes”. Second mistake I said, “Ok maybe they are new to this”. Third, a really bad one which they tried to blame my …
Predatory medical practice. Be prepared for the uncovered bills due to the shotgun method of testing that the doctors request without confirming coverage or disclosing to you what is being tested or the results. They will not help you and leave you on the hook with the labs.
I just love this office. Everytime I go in, everyone is so nice and helpful! Laura is my provider and she truly is incredible and so caring! I can’t say enough about all of them!
Check in is has always been simple. Wait times in the waiting room or exam room can vary, but doctors, nurses and PAs are great.
I get into my appointments on time (vs. waiting 30 min past…not uncommon in other practices) and the staff and my doc are friendly and responsive. What more do you need? Clean, professional offices too.
Have waited on hold to make any appointment from 7am-10am and no answer at all. Once again this afternoon sat on hold to make an appointment for an hour and no one picked up. Never answer their phones, can’t get a person to make appointments. Not a good way to keep business.
Dr. Rohwedder was top-notch as always. I thought I would have to go to a podiatrist, but Dr. R saved me time and money by diagnosing and providing treatment recommendations for my plantar faciitis (sp?). He even got me a discount at …
I came here for one appointment due to a screw-up with my insurance. The people were nice enough, and the Dr helped me with my situation. However all of the overtly religious literature and messaging in this place made me quite uncomfortable. Thankfully I was able to get back with my original (secular) Dr.
TERRIBLE SERVICE! The supervisor, Melinda, that I spoke with was extremely rude, and has no clue how to handle issues when they arise. When I found out my current physician was on vacation, Melinda set up an appointment for me to be seen …
DO NOT GO HERE!!! HAVE HAD MY WIFE IN THE EMERGENCY ROOM BECAUSE OF THIS PLACE!!! INCOMPETENCE!!! Laura(PA) gave my wife the wrong medication that said clearly on the label not to mix with what THEY had prescribed her already, put her in …
I love Mile High. My Dr, the PAs, Admins, MAs, are all helpful and friendly. I have never had a bad experience and I’ve been going for years now.
Thanks for all you do!!!
Mile High is an amazing practice, the best I can ever remember experiencing! Great, timely, and friendly service, super doctors, holistic approaches…everything I was looking for, and more! So excited to have found them, and no hesitation in recommending them!
The providers are excellent. They are busy and can sometimes be in a rush but that seems to be how medicine is going nowadays. The real problem with this practice is their phone system, unable leave a message at times and the poor …
Mile High Family Medicine & Dr. Schindel provides everything one would expect out of a quality medical facility. They listen, are efficient, and compassionate. So happy I found this practice!
I love my doctor but the staff here is 100% the wrost…how are they getting paid to do nothing. They forgot to send my prescription, half of the time they don’t answer the phone ( I literally called 4 times before I got someone), its just …
This is a financially predatory practice. They will force office visits for everything, including standard med refills. They will not properly give referrals and leave you stuck in the system for years. They don’t know incredibly basic …
Unprofessional. They treat people like they are just an insurance card and a dollar sign. No communication between the doctors, nursing staff, and front end people. Incredible bad communication skills with patients. Zero bedside manner. I …
I am a newer patient with this practice. In my experience they only want to take your money and refer you around town. It’s a scam. They screw up appointment times and believe nobody has to work because they just keep you running around …
DO NOT, I REPEAT, DO NOT GO TO MILE HIGH FAMILY MEDICINE. After my visit I received a bill from LabCorp in the mail stating that I owed money for my service. Luckily I am not incompetent like them and noticed on my bill that they had …
Fancy Office – Crappy Service. I’ve been trying this office out, trying to give them the benefit of the doubt, but in 3 visits, I’ve had 3 poor experiences:1. Took my son to them for a follow up because he had Bronchiolitis. I had called …
I cracked my ribs when a porch swing came out of the patio due to the wood rotting and it broke. When I went in to get examined, the doctor was thorough. I am a 150 lbs., very active and healthy 61 year old female. The doctor jokingly told …
This place is hopeless. I was charged double for a visit, tried to pay in office twice but they didn’t “see” a bill. Fast forward to a year later, I get called about a bill but I call back and nobody knows anything about it. They didn’t …
I am new to the Lakewood, Golden, well Colorado area in general. We found this medical practice by happenstance, our son needed some care for depression and his father was here visiting my son, well Dr. Teryy was the doctor he was lucky …
Simply stopped in to purchase a supplement; front counter staff most helpful: advised that a larger bottle of same product was available. Purchasing the larger bottle made perfect sense for multiple reasons. My affiliation with Mile High Family Medicine is very recent; thus far I have been most favorably impressed.
Dr Spencer is the most thorough Physician I have ever had. He has really made me rethink the importance of the Doctor/Patient relationship. Can’t recommend him and the staff of Mile High Family Medicine enough!
The absolute WORST doctor’s office in the Denver Metro area. Just look at their rating. They don’t call you back. It takes days for them to answer questions for you. They aren’t reliable. Find anyone else if your in Lakewood, CO. This place shouldn’t be in business.
NP Lee Ann is awesome!! She was caring, thorough, and a knowledgeable about my disease process. The front desk staff (Sarah and 2 other girls whose name’s I can’t remember) were helpful and efficient. Lee Ann’s assistant was wonderful as well. I can’t say enough good things about my first visit. Thank you Lee Ann!
I recently moved to Denver and had to change doctors so went to the doctor that my wife has gone to for years at Mile High Family Medicine. I had to the comprehensive medical I think I had ever had. The staff is very knowledgeable and very …
I usually have great visits but things seemed a bit off at this visit. The most concerning was I believe I was forgotten. After Laura’s exam I was suppose to get an EKG. After waiting 20 minutes I finally went to find someone. The …
The doctors and staff at Mile High Family Medicine have always been very professional in their work. I have improved my personal health and outlook on life since I have been a client of theirs and know that my personal doctor Daniel …
This place is horrid. The people are rude. The doctor’s are inexperienced. They refuse to call you back or resolve your medical needs. You’re better off with Dr. on Demand. It took me 10 minutes and cost me $25 to get from DoD what I couldn’t get from Mile High “Medicine” for a week. Don’t waste your time coming here. It’s a joke.
I can’t thank the staff and providers at Mile High enough for recently helping me jump through numerous hoops to get medical clearance for a new job position. Everyone there is friendly, attentive, and efficient. Dr. Rohweder worked with …
Beautiful office and I like the NP I see there. However, their front office staff needs an attitude adjustment. Called to make an appt this morning and the girl I talked to was short, abrasive, and seemed in a huge hurry to get off the phone. I get that it’s a Saturday, but if you don’t want to be working, find another job!
I was very impressed w/the front office. The receptionist’s were very friendly and made me feel very welcomed. The medical assistant was waiting for me as I was checking in. I really appreciated the time the doctor took w/ me answering my questions. This has been my best experience at a doctor’s office.
These guys have the worst service I’ve ever seen. I walked in once while they were apparently at lunch. There were at least 5 employees sitting around on the couches talking. After standing there at the counter for 5 minutes one of them …
I love the positive vibe in this office! From the first time I called to make an appointment, and to the office visit itself, I was welcomed with kindness and positivity. The staff at Mile High Family Medicine really care and it shows!
I always get in right away; no 20 min wait in the waiting room, another 20 in the visit room, right in, right out. My doc is fantastic, attentive, listens to me, has a great bedside manner and offers options. So much better than my previous physician in Conifer.
This place is the worst! They have a serious lack of communication and it seems that no one knows what they are doing. Stay away. I had blood work done a month ago and received the results. I received no correspondence from my doctor on …
I have been a patient here for several years and became a patient after a previous doctor misdiagnosed a serious condition that almost cost me my life. Last year I again found myself with a serious condition, and Dr. Spencer recognized the …
I’ve been using this office for almost 10 years. I love it! Marc Spencer is my primary doctor and I enjoy his professional side but also that he remembers me and my family. He always has an answer for any questions or concerns I have. I …
I have been going for the past few months and the staff is professional and Dr. Rohweder is great and really does spend time with you to find out what is going on. I feel like he has all the time in the world to work on your specific …
People on this are far too harsh. I have been seeing the doctors here for about 3 years and they always work me in same day if they can and the service is great. Some of the people reviewing this are in pain and may not have been stoked …
My wife drove to see them for an ER follow up in the snow, called ahead and said she was going to be 5 minutes late (turned out to be less) and they turned her away because they have a ‘policy’ that states you have to be 10 minutes early. …
After being a patient for 6 years, this medical staff has gone downhill FAST. They are clearly only about money, making you come in every 3 months for medication refills for medications that you have been on all your life. It’s a recent …
I am still a new patient at MHFM, but so far I have had nothing but positive results. I am in the process of a very difficult situation with getting ahold of my surgeon for knee surgery, and the front end lady “Sarah” went out of her way …
Worst practice in town, wonder where all your copays are going? Take a look around! There office looks like the Ritz Carlton. …
I have gone here since before I was married. I use to go to the same church as Dr. Schindel. Also, I only use to see Dr. Schindel or Dr. Spencer when I switched to this place because of the increasing horrible wait times I would experience …
My family has gone to Mile High Family Medicine for a few years now and all of us have had nothing but the best experience and service. Everyone there is very caring and all the ladies at the front desk are always extremely helpful and polite. The medical team is amazing as well.
If you’re looking for a doc that knows what they are doing and who will listen, look no further! Dr. Laura was the end of my 2 year struggle to find answers and get help. She listened to me and was able to get me the answers and help I …
I have been going to Mile High for a few years now and have recently started bringing my children and husband there too . I started with Dr. Rowheter and he wasn’t the right fit. He is pretty judgmental and not the most awesome listener. I …
The last three times I have tried to fill my prescriptions, this office either refuses to or is unable to contact the pharmacy. When I go to the pharmacy they tell me they are waiting on my Dr.’s office to call, (It has been at least 3-4 …
Doctor to patient communication needs to improve first and foremost. Doctors need to be more compassionate when communicating with patients. Referral system needs to be improved to make sure that patient’s requests are respected and adhered …
I always have such a wonderful experience with the Mile High Family! Dr. Schindel is very caring and thorough, and I feel he really listens to my concerns. I used to dread an annual physical, but find I do not any longer. I feel the yearly …
My husband’s family has gone to Mile High Family medicine for years, and I had the pleasure of being seen here for a year before we were stationed out of state. The care that I received while at Mile High was outstanding! The doctors were …
The doctors and staff truly care about each patient. They take the time to listen – that’s hard to find! Dr. Spencer thinks “outside the box” to find a solution. This practice is very community-minded and they work hard to treat each member …
Avoid this place at all costs. I sent a request in for simple paperwork for a work accommodation to be filled out several weeks before it was due. The initial email address I sent this information to was invalid (I found this on mile high’s …
Everyone who helped me, both on the phone and in person, was very friendly and helpful. The doctor made me feel listened to, respected and cared for. After one visit I can confidently say that Mile High Family Medicine will be our new primary care provider for both myself and my family!
I’ve gone to this doctor for 12 yrs and my kids. I have had the flu all weekend running a continuous fever and they tell me that my only option is to wait till 5:30 pm when it’s 8 am now. Won’t even try to schedule me sooner or make an …
Dr. Michael Schindel has been my doctor for several years and has always been very caring and professional in meeting my medical needs. He is very good at diagnosing and treating any problems that I have had and has referred me to …
I made a new patient appointment. I arrived 7 minutes late because I couldn’t find the entrance which is in the Whole Foods parking garage. The provider already canceled my appointment and the girl at the desk said that’s odd because you …
Dr Spencer has been a great doctor for many years but getting an Rx filled is like pulling teeth. EVERY trip to the pharmacist goes like this:
“We’re waiting on your Dr to OK the Rx.” …
Great primary care physician. I’m not from Denver or Colorado but in my old city doctors were limited and far more expensive. You would make an appointment and expect to wait over 3 hours until the doctor is ready to see you. With Mile High …
I have been seen at Mile High Family Medicine for several years now and have always had a positive experience while there. This private medical practice is top notch from the front desk to the doctors. They are all friendly, …
My overall experience with Mile High Family Medicine is very good; the front-desk is always well-staffed and super friendly. I followed Dr. Spencer to Mile High when he left his prior practice, which makes me a long-time patient… Dr. …
My son is in college in Lakewood and has needed to see a doctor a couple of times. This place was convenient, but OH MY GOSH!!!! DO NOT GO HERE!! They are the absolute worst. He has been on ADHD meds, the same meds, for many years. They can …
My family and I had been loyal patients here for nearly a decade and have always recommended the practice highly. Some time ago we began experiencing errors in billing and scheduling. These errors became increasingly common. Today I spoke …
Compassion. Peace of Mind. Professionalism. Commitment. Personal. Easy. Humor. Respect. Empathy. Consistent. Gratitude. Relationships. Above and Beyond. The staff at Mile High Family Medicine sincerely care for their patients and their …
Mile High Family Medicine is great for all ages. The doctors And nurses our extremely professional and knowledgeable. The front desk is friendly and in good communication with every patient. The facility has been remodeled with state of the art equipment and I relaxed clean environment
I have had two unpleasant experiences at this office that have left me turned off. First, I came for a visit a few months ago where the nurses assistant commented on my weight, saying “Hey, at least you didn’t gain!” I said “I don’t really …
I showed up a bit early for my appointment and they were able to get started on me early so I didn’t have to spend a lot of time sitting in the waiting room. The nurse that did the preliminaries was friendly and efficient. I only had to …
Don’t go here. They have front desk staff that can’t be bothered to help you, the “doctor’s” are inexperienced or are in training and like to invite many into an office and guess what your issue is as if you are a pretend patient for them …
I am a class a cdl truck driver and have been going. To mile high family for years.every year I have to get dot forms filled out for my medical card. Every year it’s a problem with dr Spencer he seems to go brain dead. Losing forms and not …
I have seen several of the doctors, PAs, and nurses for various healthcare needs over the years. This has been my one-stop-shop for 3 or 4 years now. I have always felt comfortable and well cared for at Mile High. I see Laura Murray (a PA) …
Ashlynn was very rude and calling me a liar. I never had trouble with getting my covid test results besides taking awhile to receive them but Ashlynn was telling me that they didn’t even do my test so she wouldn’t have results when this …
I went in for my annual physical and had a wonderful experience. I saw Amber who is a nurse practitioner and my appointment went very well. She was kind, attentive and listened well to my questions as well as answered them very thoroughly. …
I have been going here for 9 years. The doctors are great, but they are like shoes. They might all work but not all fit perfectly. If you have a negative interaction with one, try another. They rarely make me wait for than a few …
I wish I could give 0 stars. Aside from the team not caring about their patients and numerous billing issues, they misdiagnosed me three times before we found out I had Stage 2B Colon Cancer. I figured I would receive a call from them after …
They were all nice, I went here for my first appointment which is for bad anxiety (previously went to mile high psychiatry and they were a joke and didn’t actually care about their patients.) The doctor here seemed very knowledgeable and …
I have to express how happy I was for my first visit to Mile High Family Medicine!! From the time I walked into the practice being greeted by the ladies up front, to going back to do my vitals with the medical assistant, to seeing the …
Doctors are great. Reception is horrible. I have been trying for 6 months to get my medical record sent to the disability dept. They outsource their recording to a lady called Joy with Copycats. I have been calling every day for months. …
I’ve been a patient for a number of years and the doctors are knowledgeable, but lately the front office staff have been lacking communication skills. I’d rather make appointments through an automated system and I’ll probably receive …
I have been going to MHFM for about 10 years and my wife has been seeing a physician there for 5 years. We have both decided to leave due to the continued issues we have seen with the administrative staff. The latest issue I had was 1: I …
The primary doctor that I saw growing up was never a positive experience, so I always avoided going to the doctor (I would go to the walk in clinics). When I started coming to Mile High and seeing Laura about 2.5 years ago, I had a much …
I too have been going to MHFM for 6 years and I still love it! I have referred several friends/family to them as well, and everyone has been more than satisfied. There have absolutely been changes in the last few years that affect costs, …
I saw some bad reviews below and am new here and thought I should share my experience. We are new to the area and needed to establish a primary provider to see our family of 4 and to refill a monthly prescription. We really liked our …
On 8/31 the front lady said i have a huge balance but turns out no one put my new card in even though on multiple visits i gave them my insurance card. But she finally put it in the system.Is front desk not doing their job? I’m not the only …
I’ve been going to Dr. Spencer for over 4 years now. Despite moving to the other side of town, I haven’t sought out a new MD because he’s hands down the best medical professional I’ve encountered in Colorado. He’s straight-forward, …
Unethical & insensitive. The doctors here are okay, but the front office/admin is terrible. They are grossly inefficient and rude on top of that. Getting a prescription refilled takes at least 2 – 3 calls, and on three different occasions …
I scheduled an appointment and they had no availability until the next month and I needed an important prescription filled by my main psychian. I Had to take the bus to their office. I arrived no more than five minutes late and was told that they marked down my appointment as a no show and told me that they couldn’t see me that day.
Don’t ever leave this place without your lab requests. DrD are great but paraprofessionals and reception and management are completely incompetent and have a callus disregard for concerns. I waited 45 minutes for a lab request I was …
I genuinely like my doctor but oh my god the front desk staff. I guess I just don’t understand. Over the past year they have been rude EVERY single time. They act entitled and snobby and completely ignore you. My wife works as a front desk …
This is the best family practice office I’ve ever experienced! They truly care about every aspect of their care – from the front office to billing, to management and doctors. Everyone was kind, knowledgeable and compassionate. They truly make you feel like part of their family. Highly Recommend!
Beware unless you have thousands of dollars to spare and want to feel like a number and not a person. I went in for my annual exam and to see my general health as I was over due. I also had additional questions/concerns which last time I …
I love Mile High Family Medicine !!!! Public reviews are most often times a blast of unhappy people who want to complain. I wanted to share my experience and opinion, I have been a patient at Mile High Family Medicine for 10 years. I have …
I’m not sure why there are some bad reviews here. My wife and I are both patients of Dr Spencer. He is kind, professional and very knowledgeable. I’m not sure what else one could ask for from a doctors office. There are so mentions of the front staff being rude, I have never had that experience.
Be ware of this clinic, you will have the chance to get a thousand-dollar bill and they will lie about your bill, do not believe them!!! …
The only way to pay your bill is to provide your credit card information over the phone, or to write it down and mail it to them. What an outdated system that provides little to no security. I offered to pay in the office as I’m trying to …
Read full text. I revised my review from 1 star, to 5 stars (extreme I know). Original complaints all really stemmed from the front office, from prescriptions, to managing billing, to setting up re-occurring appointments. …
I’ve been a patient at Mile High Family Medicine for 8 years, I’ve never had an issue with any of the Staff.
I noticed one review was complaining about not getting her medications in a …
the nurses are usually very kind and everything. they are wonderful and I think they do amazing. BUT getting my prescription is hell. I let it slide many times but recently I’ve become angry (mostly cause they are always behind on getting …
Wife had covid end of January. Was treated at office. Insurance sent paper for FMLA. Paperwork from insurance needed doctors signature now they want her to make another appt to get a signature. You have got to be kidding. They want to make …
I am not happy with Mile Hi Family Medicine at all. Refilling a prescription is such a hassle with them. I can’t even call them, all the options go to a mailbox and today I have called 4 times and can’t talk to anyone. I go through this …
DO NOT GO HERE!! M y husband had 1 doctors appointment with them that lasted 3 mins and they billed our insurance HUNDREDS of dollars. We are now in collections for $350 dollars and they REFUSE to work with us,. We stated we could pay $150 …
In general, past visits have not been bad. However, my personal primary care physician rejects a monthly prescription I’ve had for the last 3 years due to needing to have a face to face appointment prior to prescribing said medication. She …
This place is wonderful. Praise God i found a doctors office that actually care about there patients. Don’t know where I would be today without mile high family medicine and there staff.
I had a bad experience with my providers over at Exempla Lutheran and didn’t feel as though they were putting any effort into my care at all. I was looking for 2 things. …
I see Lee Ann who is a Nurse practitioner. She really takes the time to listen to you and is one of the best providers I have seen. From the front desk, to the assistants , to check out, everyone is very nice.
I have been going here since I was a teenager, about 15 years and it used to be an amazing practice. It is very disappointing the changes I have seen in the last year. They never save space for same sick day appointments. This is my third …
DO NOT GO TO MILE HIGH MEDICINE IF YOUR LIFE DEPENDS ON IT!!! I can’t stress enough how HORRIBLE this place is. Mile high family medicine is the ABSOLUTE WORST when it comes to so many thing. I can confirm that every 1 star review on this …
“Just another Medical Thief”. Sent me an Itemized bill for a 4 minute sit in with Doctor Cheung. 4 out of 5 procedures on the bill were never actually performed. Called numerous times in Mid January to dispute this and they told me they …
I went in for my first appointment with this Dr’s office. Let me tell you, just don’t. Look somewhere else. Front desk was friendly but the Dr consistently cut me off, and wasn’t really listening. I felt rushed the entire time. And as …
Zero Stars if possible. STAY AWAY & find somewhere else to go. This office has tossed me around and lied for over 2 weeks.
I wanted a new PCP and my insurance concierge made an appointment with this …
I’ve been coming here for 3 years. However, I’m switching to another pcp. This place is the worst with answering the phones, refilling prescriptions and scheduling. …
Front office personnel were unfriendly. So many people not interested in engaging with their paying customers. While waiting for Dr in exam room found a sign they read, “Don’t confuse your Google search with my medical degree.” So much …
Absolutley the worst dirty expierience i have ever had at a doctors office. Staff is clueless and cant keep an appointment time to save there life. Was called on 2 seperate occasions to confirm my appointment and was still somehow not …
Dr Rohweder is a really great dr. He take the time to listen and ask questions and even follows up! Don’t listen to all the low reviews, those people are just complainers not getting what they want. These are very professional people and caring.
My wife and I’ve been going to them for five years. A daycare center for my wife faxed them paperwork FOUR times. They claimed they didn’t receive it, so I picked up the paperwork and handed it to the receptionist at the front desk, to be …
I have had to resubmit and call at least 3-4 times to get them to send over records. I don’t understand why it’s so difficult for them to send over medical records. This has happened on two separate requests and both times I’ve had to resubmit and follow up at least 3-4 times.
Impossible to get an appointment, even as a patient with history and with an illness that had to be diagnosed at an Urgent Care because I couldn’t get in for an initial appointment, have tried twice for follow ups and am now left searching …
Worst Dr office experience I have ever had. As a new patient, first time visit. Had an appointment set for 8:30am, arrived at 8:20 with new patient paperwork already filled out. Receptionist got me checked in. Around 14 other patients …
The doctors here are good!
But the front desk service is awful. After signing the authorization form for …
This place has had its ups and downs. Ive been going here for several years and can say it is worth it. I’ve had frustrating experiences with the front desk, but it seems like some of the staffing issues have been addressed! It’s been way easier to call the office and get info. Thank you!! Of course all the providers are fantastic.
Read a review similar and I’m so frustrated that I have the same experience.
I had went in because I didn’t feel well and was given a pregnancy test. Came back negative and that’s all they did for more the whole 2 hours I was there and I …
Doctors are great! But unfortunately, the front office and billing dept are borderline inept. While my wife was in her appt. the billing agent came in and interrupted her time w/ the doctor. Very unprofessional and rude. The billing agent …
What happened to this practice in the passed two years. It used to be great. Now no one seems to working the reception desk. I can not get an answer unless I call at 7:30 in the morning. And even then it’s rare. It also takes a week of back …
Wish they had a zero star as a review, they DO NOT deserve a 1 star in my personal opinion. My family and I had an outstanding balance of $179.00 from 2019 and are now appointed to the court of law for payment. We constantly reached out to …
I read a lot of negative reviews on this practice before my first appt so I was apprehensive, but I had a completely different, positive experience! I was scheduled for a new patient/ women’s physical exam and was seen right away by the …
This is by far the best doctors’ office I’ve ever been to (and I’ve been to many). From the friendly and efficient front desk to my caring, thorough doctor who always gives me his full attention and time. I’ve never felt rushed and have …
They use to be an awesome office when they first opened. They cared and listened. Now your a number and they push you out the door to get to the next person. They are a pill pusher office and will give you anything to get you going out the …
I cannot say enough wonderful things about everyone from the receptionist Tammy to the MA Katie (she is as cheerful as a Disney character) and the PA-C Laura Murray. I was married to a Doctor so I have high expectations and I love this …